Counselling volunteer roles in norwich, norfolk

Founded in 2013, Release Counselling and Therapy for Women is a charity that has supported the mental health of thousands of women across Sussex.

Over the last decade, we have developed a skilled and experienced therapy team, who offer a range of services to help women address the issues life throws at them.

Our support is unique as everything we do is created and led by qualified counsellors, and we have become best known for our Therapeutic Groups and Wellbeing Days for mums.  We also run a 1:1 counselling service for women, supporting them through those other challenges in life.

We are looking for qualified female counsellors to provide 1-1 counselling online for women to deliver weekly sessions for up to 18 weeks for 50 minutes.

For counsellors offering over 3 client sessions per week, we can arrange a free monthly peer supervision group.

What are we looking for?
We are looking for a volunteer who:

Deliver counselling sessions via our online system Cliniko.
Write factual client notes that are stored within Cliniko.
Raise any safeguarding issues with the Clinical Lead.
Skills

Qualified counsellor at a minimum of level 4 from one of the below-accredited organisations
Registered practitioner with BACP, UKCP, BABCP, BPS or HCPC
Current DBS check or willing to have one carried out
Experience of safeguarding procedures
Experience working with female clients with a range of issues

What difference will you make?

Your support will help improve the mental health and wellbeing of women by reducing isolation and empowering women to bring about positive change in their lives.

Will you share your counselling or psychotherapy skills as a counsellor or therapist to join an online counselling service for patients and families affected by a chronic pain condition (Complex Regional Pain Syndrome)?

We're looking for 5 qualified counsellors, psychotherapists or psychologists volunteers ideally with some experience of working with chronic pain patients or lived experience of chronic illness, who may want to volunteer their skills supporting our adult service users (aged 18 & over) and help us to continue developing a mental health support service. 

As a Volunteer Counsellor/Therapist you’ll be providing remote counselling/therapy support services to adults aged 18 and over many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling/therapy sessions online via Zoom or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our services users.  

Depending on your qualifications, skills and experience, our volunteer counsellors / therapists provide person centred counselling (general talking counselling) or integrative counselling, or specialist services such as Cognitive Behavioural Therapy (CBT), ACT, CFT and EMDR for CRPS patients, or their families & close relatives.

People will be referred both by health or legal professionals as well as having patients and carers themselves referring into to the service.

In this role you’ll be able to develop your counselling and therapy skills, organisation, communication and team working skills.

Most importantly you’ll be providing essential services that help make sure no one has to face CRPS alone. Be the hope for CRPS.

What the role involves

This role may vary depending on needs, but is likely to include:

• Undertake a client assessments, followed by person-centred counselling (via Zoom or phone) to our clients, offering up to 20 sessions for each client plus 4 psychometric assessments

• Providing one-to-one counselling sessions to clients aged 18 & over

• Update our database with the client’s information, sessional notes and session attendance

• Maintain succinct, relevant session notes and store these confidentially and securely in acccordahce with GDPR

• Attending and participating in peer supervision support

• Attend CPD training to ensure your knowledge stays current

• Participating in volunteer meetings
• Maintaining client confidentiality, upholding data protection and equal opportunities principle

• Attend monthly Supervision and peer support sessions to ensure safe working practices

We can support you to develop the skills you need for this role, including a full induction. You will have a chance to discuss your role and any additional needs with us. We can offer you a supervisor as well as expenses for annual insurance and an external supervisor if required.

What you need for this role

Essential

• Be a member (including student membership) of one of the recognised membership organisations (see below)
• Level 4 Diploma level qualifications as a minimum (unfortunately no students at this time), Degree or Masters in Counselling, Counselling/Clinical Psychology, Psychotherapy, Art Therapy, EMDR 
• Minimum of 100 hours supervised
• Proof of professional indemnity insurance annually - we may consider paying this as an expense but commitment to the charity is required
• A valid DBS certificate (enhanced version), which is less than three years old and renewed every three years (the charity can provide where necessary)
• Able to keep people’s personal data safe

• Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection

• Able to support a minimum of 3 clients a week, being three hours of your time for therapy sessions plus time for administration. We ideally hope you to offer the charity a minimum commitment of six months.

Desirable

• Knowledge of chronic pain or Complex Regional Pain Syndrome
• Previous experience as a chronic pain or CRPS counsellor or psychologist 
• Committed to our values
• Willing to develop skills and experience
• Enjoy working as part of a team
• Effective administration skills, planning and organisation skills
• Approachable, presentable, enthusiastic

We also welcome training counsellors and counselling/clinical psychologists who are looking for placements.

Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.

Recognised Organisations You Must Be A Member of:

• British Association for Counsellors and Psychotherapists (BACP)
• British Association for Behavioural and Cognitive Psychotherapists (BABCP)
• EMDR Association UK
• Complimentary and Natural Healthcare Council (CNHC)
• British Psychological Society
• General Hypnotherapy Register (GHR)
• British Society for Clinical Hypnotherapists (BSCH)
• National Council for Hypnotherapists (NCH)
• United Kingdom Council for Psychotherapy (UKCP)
• The National Hypnotherapy Society (HS)
• National Counselling Society (NCS)
• Health & Care Professions Council (HCPC)
• The Association for Professional Hypnosis and Psychotherapy (APHP)
• National Register of Hypnotherapists & Psychotherapists (NRHP)

Making a difference

What impact will the opportunity have?

You will join the charity during a critical and challenging period where referrals are on the rise and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for our clients but also ensure we provide counselling services and mental health support to our CRPS patients & their families who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.

What's in it for you as the volunteer? 

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is rapidly expanding, you would have a key role in developing our counselling and psychotherapy programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in our clients' life which is already isolated and painful, who may not have received any psychological support.

Our Challenge

Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding our counselling service. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
We are in a position to offer a number of unpaid student placements, to those training to be integrative or person centred counsellors, which will see you work via telephone/webcam only, with a wide range of clients; from those newly diagnosed, to those at end of life, carers and bereaved loved ones.

We’re looking for students who:

• Are in their 2nd year of studying for the Level 4 Counselling Diploma (or equivalent)
• Have been signed off as ’fit to practice’ by their tutor and have already accrued at least 30+ client hours.
• Are student members of the BACP (or equivalent) and work in line with their ethical framework.
• Are prepared to attend mandatory monthly group supervision provided by The Charity and committed to meeting all supervision requirements outlined by their ethical body.
•  Have their own public liability insurance (or are willing to obtain this).
• Will be committed to following our safeguarding processes and will only work within their limits of proficiency.
• Will observe confidentiality in line with their ethical framework and The Charity’s organisational policy.
• Have the capacity to work autonomously and IT abilities to be able to maintain appropriate and accurate records on our counselling database.
• As this is a home-based role, you will need access to a telephone and computer that you are happy to use for this service.

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering with us?

• You’ll have the opportunity to work towards the clinical hours required for your course.
• You will receive training, ongoing support and management supervision from the Counselling Service Manager.
• You will receive 1.5 hours per month of group supervision with a clinical supervisor.
• We will complete any necessary paperwork and reports needed for your placement records.
• All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.

Time commitment
We ask each student to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.

Practical considerations

Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer. 

Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team. 

We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the placement

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team

Our Challenge

Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding our counselling service. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Volunteer Counsellor for this service, you would work with a wide range of clients who either have a brain tumour diagnosis themselves, or have a loved one who has been diagnosed. This includes patients/carers who have been newly diagnosed, to those in/post treatment, to people at end of life, or bereaved.

This is a remote service, where we offer up to 8 free sessions to clients, delivered by either telephone or webcam.
 

We’re looking for counsellors who:

• Are qualified with a minimum of a Level 4 Diploma in Counselling
• Are integrative or person-centred counsellors
• Are a member of the BACP (or equivalent ethical body)
• Are committed to attend monthly clinical supervision
• Have an interest in working with people affected by a brain tumour and possibly experience of working with clients in a similar field. (Eg. Neurological conditions, palliative care, bereavement, etc.)
• Have the IT abilities to be able to maintain appropriate and accurate records on our counselling database.
• Have experience of working remotely, via telephone or webcam and is happy to use their own laptop, phone and WIFI for their client work.
• Have their own public liability insurance (or are willing to obtain this.)

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering with us?

• The opportunity to work with a unique and rewarding client group
• Management supervision and regular, ongoing support from our Counselling Service Team.
• You will receive a financial contribution towards your monthly clinical supervision, with an independent supervisor of your choice.
• All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.
• The opportunity to apply for paid counsellor roles as and when they become available.

Time commitment

We ask each Volunteer Counsellor to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.

Practical Considerations

Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer.

Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team. 

We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the role. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

-Please note that the vacancy will close automatically if we reach out the maximum number of applications for this round of recruitment. 

Childline is a vital service, available 365 days a year to support children and young people, whatever their worry or concern.

In 2020 we set up our virtual Childline base to support children and young people by answering their e mail contacts. Home-based Childline email counsellors respond to emails from young people who have got in touch with something that's worrying them, whether it's bullying, abuse, self-harm or family relationships. 

Please Note - Please note this advert will close when we have sufficient applications to fill our training groups. 

You'll need a laptop or PC with a Microsoft Windows 10/11 or Apple MacOS (version 12 or above) operating system, with speakers, a USB port for a headset and a webcam along with a mobile phone. Note: a tablet, smart phone/tv and Chromebooks are not suitable. You will need a minimum broadband upload speed of 5MB and minimum download speed of 10MB. Internet connection via a dongle is not suitable for home working on Childline shifts. You'll also need a private, confidential space for shifts.

If you are interested in volunteering for the virtual Childline base and want to find out more about home-based e mail counsellor role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:

Meet with staff as well as volunteers to ask any questions you may have
Learn more about the application process and your volunteer journey

Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.

To book a place at one of our online Volunteer Information Meetings, please click 'Join Us' to register your interest.

Please Note: You must be over the age of 16 to apply for this role.

We are looking for a new on-line counselor to join our organisation. This will mean running an email service and even a Skype / zoom service if you wish.

As a Telephone Support volunteer you will contact all new referrals to the MND Association in South Yorkshire, introducing the MND Association's services and support available, provide active listening and keep in touch with people living with MND and their families, whilst using your own PC and mobile phone from home.

Are you a good listener? Do you have good communication skills? Are you friendly with good interpersonal skills?

This role might just be what you have been looking for, get in touch today. 

Please note all applicants will need to provide two referees and participate in e-learning and interactive learning online by Zoom. Applicants must live in South Yorkshire. 

Build a Brotherhood. Shape a Legacy.

We're creating a brand new men's mental health and self improvement charity and we NEED YOU!

Are you ready to be a founding leader of a new movement?

MINDSET is not just another charity; it's a new kind of brotherhood. We're on a mission to empower men's mental health and wellbeing and we need a team of passionate, strategic leaders to guide us from the very beginning.

We are actively recruiting our inaugural Board of Trustees, including a Chair, Treasurer, Company Secretary, and Trustees. This is a unique opportunity to build a charity from the ground up and make a profound, lasting impact on men's lives across the country.

This isn't just a volunteer role. You will be the architects of our mission, setting our strategic direction and ensuring we have the governance and resources to grow. Your leadership will be the foundation of everything we do. You will help us to deliver vital services, including:

• Mental Health Support: Offering a range of services from one-to-one counselling and peer support groups to helplines and crisis support.

• Self-Improvement Programmes: Empowering individuals with practical skills through workshops focused on resilience, stress management, and personal growth.

• Community Engagement: Fostering a sense of belonging through local groups, activities, and outreach programmes that bring men together.

• Youth Services: Providing vital support and education to young men through school-based initiatives and dedicated youth-focused programmes.

We're looking for individuals who believe in our mission and are ready to contribute their expertise, time, and passion to this project. As a founding Trustee, you will directly shape a movement that will change countless lives.

This is more than a board position. This is your chance to build a legacy. This is your opportunity to help us build a brotherhood that changes lives.

Are you ready to lead?

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

About It’s Time:

It’s Time is a charity created by and for young adults who have experienced the death of a parent. Founded by people who know this grief first-hand, the charity ensures no one aged 18–35 has to navigate such loss alone. Through peer-led support, events, free group therapy, and tailored resources, It’s Time offers connection and understanding during an often isolating time. The charity also partners with universities, workplaces, and families to promote better bereavement support - recognising that grief doesn’t follow a timeline, and the help offered to young adults shouldn’t either.

The charity was founded in 2021 and we now run local peer support groups throughout England, have a year long waiting list for our group therapy and supports around 500 people in the online community.  We recognise that as we grow our needs and those of our community are changing and are looking for someone skilled in charity growth to steer us into the next phase of our development.

Remuneration: This is a voluntary role with no financial remuneration. Travel expenses will be reimbursed.

Location: Remote, with one in-person strategy day per year (usually on a Saturday in London).

Time Commitment:

• 4 board meetings annually (Tuesday evenings via Zoom)

• 1 annual in-person strategy day (usually a Saturday in London)

• Participation in any relevant sub-groups

• Ad hoc involvement in events, meetings, or training as needed

Reporting to: Chair and the Board of Trustees

Role Overview

The Vice Chair supports the Chair and Trustee Board in ensuring the effective governance and strategic direction of the charity. This includes providing inclusive leadership, promoting accountability, and upholding the mission and values of the organisation.

The Vice Chair will work closely with the Chair and the senior staff team to help the Board function effectively, and may represent the charity externally when needed.

Principal Responsibilities

Strategic Leadership

Working with the Chair and Trustee Board to:

• Ensure the charity delivers maximum impact for its beneficiaries

• Uphold the Board’s responsibilities in effective governance

• Support the development and delivery of strategic direction

• Monitor major risks and opportunities, ensuring systems are in place to manage them

• Safeguard the financial health and accountability of the charity

Governance

Working with the Chair and Trustee Board to:

• Ensure governance arrangements are fit for purpose and effective

• Support trustee development and capability building

• Encourage positive change and help resolve conflicts

• Ensure a diverse and skilled Trustee Board

• Operate within agreed charity policies

External Relations

Working with the Chair and Trustee Board to:

• Represent the charity at external functions, meetings, and events

• Act as an ambassador for the cause

• Support the management of external relationships and stakeholder engagement

Efficiency and Effectiveness

Working with the Chair and Trustee Board to:

• Ensure meetings are well-structured, objective, and lead to effective decision-making

• Maintain strong engagement and collective ownership among Trustees

• Foster constructive relationships within the Board

• Support the senior staff in preparing meaningful agendas and ensuring implementation of decisions

Relationship with Senior Staff

Working with the Chair and Trustee Board to:

• Build and maintain an open, constructive relationship with senior staff

• Support accountability of senior staff for strategic objectives

• Provide guidance and act as a sounding board while respecting staff autonomy

• Offer support on organisational matters as appropriate

• Contribute to the annual appraisal of senior staff if requested

Person Specification

Personal Qualities

• Strong commitment to the charity’s mission and strategy

• Strong interpersonal and relationship-building skills

• Tact, diplomacy, and the ability to engage and listen

• Collaborative and team-oriented approach

• Ability to dedicate time to the role, including occasional out-of-hours events

Experience

• Experience in strategic leadership roles

• Track record of achievement in professional or voluntary contexts

• Experience in business/community growth

• Experience representing an organisation externally

• Familiarity with chairing or co-chairing meetings is desirable

Knowledge and Skills

• Understanding of the Civil Society sector and key current issues

• Leadership and motivational skills

• Understanding of charity finance and governance

Term of Appointment
The Vice Chair will serve a three-year term, with the possibility of reappointment for one additional term.

About It’s Time:

It’s Time is a charity created by and for young adults who have experienced the death of a parent. Founded by people who know this grief first-hand, the charity ensures no one aged 18–35 has to navigate such loss alone. Through peer-led support, events, free group therapy, and tailored resources, It’s Time offers connection and understanding during an often isolating time. The charity also partners with universities, workplaces, and families to promote better bereavement support - recognising that grief doesn’t follow a timeline, and the help offered to young adults shouldn’t either.

The charity was founded in 2021 and we now run local peer support groups throughout England, have a year long waiting list for our group therapy and supports around 500 people in the online community.  We recognise that as we grow our needs and those of our community are changing and are looking for someone skilled in charity growth to steer us into the next phase of our development.

About the Role
We are seeking a dedicated, strategic, and inspiring leader to join us as Chair of the Board of Trustees. This is a unique opportunity to help shape the future of a growing charity, providing governance, leadership, and support to a committed Board and passionate staff team.

As Chair, you will play a vital role in steering the organisation toward maximum impact for our beneficiaries, holding the Board and senior leadership to account while acting as an ambassador and public face of the charity.

Time Commitment:

• 4 board meetings annually (Tuesday evenings via Zoom)

• 1 annual in-person strategy day (usually a Saturday in London)

• Participation in any relevant sub-groups

• Ad hoc involvement in events, meetings, or training as needed

Remuneration:
This is a voluntary role. Reasonable travel expenses will be reimbursed.

Key Responsibilities

• Lead the Board in providing clear strategic direction and strong governance

• Ensure the charity meets its objectives, mission, and vision

• Support and hold the senior leadership team to account

• Represent the charity externally, acting as a spokesperson and ambassador

• Chair Board meetings, enabling effective and inclusive decision-making

• Build strong relationships with trustees, staff, and stakeholders

• Oversee financial health, governance standards, and risk management

What We're Looking For:

Personal Qualities

• A visible passion and commitment to the charity’s cause

• Excellent communication and interpersonal skills

• Gravitas to lead a growing organisation

• Diplomatic, collaborative, and team-oriented

Experience

• Senior strategic leadership experience

• Experience in growing a small charity

• Strong track record in your professional field

• Experience working with or on a Board of Trustees

• Skilled in stakeholder management and public speaking

• Confident chairing meetings and facilitating group discussions

Knowledge & Skills

• Understanding of the charity and civil society sectors

• Strong governance and financial oversight capabilities

• Proven ability to build and lead effective teams

Term:
The Chair will serve a three-year term, with eligibility for reappointment for one additional term.

Respond is seeking a qualified accountant to join the Board of Trustees as honorary Treasurer.

About the Respond Treasurer role

This is an exciting opportunity to volunteer in a vital governance role at Respond: the Treasurer maintains an overview of the charity’s financial affairs, ensuring effective and appropriate financial measures, controls and procedures are in place.

As a member of the Board of Trustees, the Treasurer also supports good governance, helping set the strategic direction of the charity for the years to come.

The role would suit a qualified accountant with some knowledge of charity accounting and the ability to communicate financial information to the wider board in a clear and accessible way. 

With a passionate Board of Trustees and a committed staff team, you’ll join an organisation focused on making a real difference to the lives of people with learning disabilities and autistic people who have experienced abuse, violence or trauma.

Please note this is a voluntary role. Any expenses incurred while carrying out the duties of the role will be reimbursed.

About Respond

Respond is a national charity supporting people with learning disabilities and autistic people who have experienced abuse, violence or trauma. Respond offers psychotherapy and advocacy support and provides specialist trauma informed training for services.

Through specialist advocacy and therapeutic support, we support people to navigate complex systems such as criminal justice, social services and housing, and to cope with the impact of trauma, build healthy relationships and move forward with their lives.

If you are a qualified accountant that shared our passion for supporting survivors, we would love to hear from you.

Wekume

Wekume is a mobile app empowering university students in Uganda with accessible reproductive health services and personal development opportunities. Addressing barriers like stigma, misinformation, and limited healthcare access, Wekume provides features such as SafeChat for anonymous counseling, QuickTest for HIV testing, ARV Corner for HIV support, and circumcision awareness initiatives. Beyond health, it fosters youth empowerment through a business incubator model, mentorship, and fundraising tools to help students launch enterprises. The app also connects learners to internships, volunteer programs, and cultural exchanges. By combining health access with career-building, Wekume reduces stigma, promotes inclusivity, and supports student growth and opportunity.

Graphic Design Team Lead

Volunteer Role Description (remote, unpaid)

Wekume is a youth-led movement empowering students to reach their full potential by breaking barriers to sexual and reproductive health through collaboration, empathy, innovation, and community. Our core product — the Wekume app — offers university students trusted, discreet access to tools like SafeChat, QuickTest, ARV Corner, and SRH product ordering. Through our social media platforms and on-campus engagements, we extend this impact, helping students make informed choices and rewrite the narrative for healthy sexual and reproductive health in Uganda.

Position Overview

The Graphic Design Team Lead will play a central role in conceptualizing, designing, and overseeing the creation of compelling visual content that aligns with WEKUME’s mission and brand identity. This individual will lead a team of graphic designers to produce high-quality, impactful visuals for various platforms and initiatives, enhancing WEKUME's communication and outreach efforts.

Key Responsibilities

Coordinate between the Graphic Design Team and other stakeholders within WEKUME to ensure the success and visual consistency of all WEKUME communications. Schedule and lead design planning meetings before key campaigns or projects to ensure clear purpose, messaging, and visual goals are established. Schedule and lead design review and debrief sessions to evaluate the effectiveness of visual assets against stated plans and objectives. Document and evaluate each design project, collecting feedback and reporting key outcomes to inform future visual strategy. Supervise remote graphic design volunteers, ensuring high-quality output and adherence to brand guidelines. Lead the Graphic Design Team, exemplifying WEKUME values, to ensure fulfillment of the following responsibilities of the Design Team: Plan and execute the creation of visual assets for WEKUME events, campaigns, reports, and digital platforms. Ensure coordination with communications, fundraising, and programs teams to create cohesive visual content for joint initiatives. Handle end-to-end design processes from concept to final production, including image sourcing, layout, typography, and preparing files for various media (digital, print). Develop design project timelines and manage resources to ensure cost-effective and timely delivery within budgetary limits. Collaborate with the communications and fundraising teams to align visual content with strategic goals, donor expectations, and audience engagement. Ensure compliance with all relevant brand guidelines, accessibility standards, and ethical considerations in all visual outputs.

Qualifications

Bachelor's degree in Graphic Design, Visual Arts, Multimedia Design, or a related field. Minimum 4 years’ experience in graphic design, with at least 2 years in a team leadership or senior design role, preferably within a non-profit or social impact context. Strong organizational and multitasking abilities with excellent attention to detail in visual execution. Strong interpersonal and communication skills; confident working with diverse stakeholders including internal teams, partners, and beneficiaries. Proficiency in industry-standard design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign); familiarity with video editing tools and digital asset management. Willingness to adapt to evolving design trends and tools as needed.

Desired Attributes

Passionate about youth empowerment, civic engagement, and social innovation, reflected in impactful visual storytelling. A creative thinker who thrives in dynamic, fast-paced environments and can bring innovative visual solutions. Culturally sensitive and community-driven in visual representation. Collaborative team player with a proactive attitude and strong leadership qualities

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Trust House Reading provides a confidential helpline service to victims/survivors of rape and sexual abuse aged 18 or above.

Helpline volunteers are a key part of this service, and we value their contribution. Helpline volunteers aim to support victims/survivors of rape and sexual abuse by providing a safe space to talk and share their feelings and needs; by providing information and signposting to other relevant organisations/services; and by referring the clients to Trust House Reading’s different services.

Hours of work: This role requires one 2-3-hour session per week. This role can be office based at our offices in Reading or home based.

Helpline volunteers must complete Trust House Reading’s specialist training and induction programme and must attend monthly supervision.

No previous helpline experience is necessary as training and on-going support will be provided.

Please note that you must be over the age of 18 and eligible to volunteer in the UK. Unfortunately, we are currently only able to offer this role to people living in the UK.

Key Tasks:

• Ensure that calls are answered promptly and efficiently during your shift.
• Provide callers with emotional support, relevant information and signposting as relevant to the call.
• Listen to helpline telephone messages and make call-backs as necessary.
• Update our database for every telephone call.
• Keep accurate records, follow up and pass on accurate messages and complete records.
• To participate in on-going training and monthly supervision.

We will reimburse reasonable travel costs for those that volunteer at our office in Reading. Our Volunteer Policy provides further information.
Please note that for this role, a DBS check must be completed and you must provide two references.