Counselling volunteer roles in united kingdom

Volunteer Opportunities with Unique Support Hub: Asylum Support Team – Croydon & Crystal Palace Areas

Are you passionate about social justice, community engagement, and making a lasting difference in the lives of migrants and those seeking sanctuary?
We are seeking dedicated, compassionate, and experienced volunteers to join our Asylum Support Team in Croydon and Crystal Palace.

As part of this vital team, you will contribute directly to enhancing the wellbeing and experience of asylum seekers living in the community and those in Home Office accommodations. Your support will play a critical role in helping individuals navigate the complexities of the asylum process and build connections within their new communities.

Volunteer Roles Available

We are looking for individuals to take on a variety of essential roles, including:

• Community Activities Coordinator
  Organise and facilitate inclusive, engaging activities both within the reception centres and in the wider community to foster wellbeing, integration, and resilience.
• Advice & Advocacy Support Volunteer
  Provide one-to-one guidance on asylum procedures, support clients in understanding their rights and entitlements, and escalate cases where needed in collaboration with Migrant Help and AASC providers.
• Wraparound Services & Signposting Volunteer
  Assist asylum seekers in accessing crucial wraparound services including housing support, digital inclusion, mental health, education, and employment advice. 
  Provide effective referrals to legal aid solicitors and community organisations.

What We Offer Our Volunteers

• A volunteer allowance per visit
• Paid training sessions to equip you with the necessary skills
• DBS checks fully funded
• Continuous support and professional development
• The opportunity to work within a passionate team making meaningful impact in people’s lives

Who We’re Looking For

We welcome applications from individuals with:

• Lived or professional experience in migration, advocacy, or community work
• Strong organisational and interpersonal skills
• A deep sense of empathy, cultural sensitivity, and a commitment to social equity
• Availability for regular visits and engagements in Croydon and/or Crystal Palace

How to Apply

Please apply by submitting your CV and a brief personal statement by EMAIL  outlining your motivation and any relevant experience. Indicate clearly which role(s) you are most interested in.

Application Deadline: Rolling recruitment until positions are filled. Early application is encouraged.

Join Manor Gardens Welfare Trust (MGWT) as a Trustee and play a pivotal role in empowering communities to thrive. Help us deliver innovative, culturally competent services tackling inequalities and improving lives across Islington and beyond.

MGWT has been at the heart of community support since 1913, continuously evolving to meet contemporary challenges. Our dynamic hub in Upper Holloway supports over 2,600 people annually, promoting health, wellbeing, and social inclusion among diverse, underserved communities. Our services include multilingual advocacy, mental health support and therapy services, youth service provision as well as chairing Islington's award-winning Food Partnership working for a sustainable food system in the borough. 

Although MGWT is a local charity, we have a notable track record of innovation and wider impact. We pioneered the first LGBTQ+ youth group in Europe and launched the UK's first specialist psychotherapy service for survivors of Female Genital Mutilation (FGM). Our groundbreaking work continues to inform practices and policies at both local and national levels.

We are particularly seeking trustees with skills in fundraising (including expertise in securing grants from trusts and foundations, corporate partnerships, statutory funding, legacies, and major gifts), Human Resources, and communications. Knowledge, experience, and a thorough understanding of the charity sector are essential, alongside a demonstrable commitment to our values. Previous board experience is desirable but not essential. We particularly welcome candidates with lived experience of the issues we are seeking to address, including socioeconomic inequality, mental health, and the asylum process. 

Trustees commit roughly 6 hours monthly, guiding strategic direction, ensuring effective governance, promoting equality and inclusion, and serving as ambassadors for MGWT’s vital work.

About It’s Time:

It’s Time is a charity created by and for young adults who have experienced the death of a parent. Founded by people who know this grief first-hand, the charity ensures no one aged 18–35 has to navigate such loss alone. Through peer-led support, events, free group therapy, and tailored resources, It’s Time offers connection and understanding during an often isolating time. The charity also partners with universities, workplaces, and families to promote better bereavement support - recognising that grief doesn’t follow a timeline, and the help offered to young adults shouldn’t either.

The charity was founded in 2021 and we now run local peer support groups throughout England, have a year long waiting list for our group therapy and supports around 500 people in the online community.  We recognise that as we grow our needs and those of our community are changing and are looking for someone skilled in charity growth to steer us into the next phase of our development.

About the Role
We are seeking a dedicated, strategic, and inspiring leader to join us as Chair of the Board of Trustees. This is a unique opportunity to help shape the future of a growing charity, providing governance, leadership, and support to a committed Board and passionate staff team.

As Chair, you will play a vital role in steering the organisation toward maximum impact for our beneficiaries, holding the Board and senior leadership to account while acting as an ambassador and public face of the charity.

Time Commitment:

• 4 board meetings annually (Tuesday evenings via Zoom)

• 1 annual in-person strategy day (usually a Saturday in London)

• Participation in any relevant sub-groups

• Ad hoc involvement in events, meetings, or training as needed

Remuneration:
This is a voluntary role. Reasonable travel expenses will be reimbursed.

Key Responsibilities

• Lead the Board in providing clear strategic direction and strong governance

• Ensure the charity meets its objectives, mission, and vision

• Support and hold the senior leadership team to account

• Represent the charity externally, acting as a spokesperson and ambassador

• Chair Board meetings, enabling effective and inclusive decision-making

• Build strong relationships with trustees, staff, and stakeholders

• Oversee financial health, governance standards, and risk management

What We're Looking For:

Personal Qualities

• A visible passion and commitment to the charity’s cause

• Excellent communication and interpersonal skills

• Gravitas to lead a growing organisation

• Diplomatic, collaborative, and team-oriented

Experience

• Senior strategic leadership experience

• Experience in growing a small charity

• Strong track record in your professional field

• Experience working with or on a Board of Trustees

• Skilled in stakeholder management and public speaking

• Confident chairing meetings and facilitating group discussions

Knowledge & Skills

• Understanding of the charity and civil society sectors

• Strong governance and financial oversight capabilities

• Proven ability to build and lead effective teams

Term:
The Chair will serve a three-year term, with eligibility for reappointment for one additional term.

The mentoring project at Esteem invites members of the community to share their skills and experience by mentoring a young person with similar interests. 

Mentoring is an important part of our organisation and runs alongside Work Experience opportunities, providing tailored volunteer opportunities to young people aged 14-26, social activities and wellbeing support.  Creating space for young adults to thrive within their lives and communities.

Role Purpose

This is an exciting opportunity to volunteer for a charity that is passionate about giving young people the chance to develop their skills and confidence, both for their own benefit and for that of society as a whole. 

You can make a difference by mentoring 14-26 year olds who are developing or discovering their potential.

The mentors’ role is to support young people reach their next step focusing on their vocational development and encouraging progression into or maintaining Education, Employment or Training. The profile of many of Esteem’s young adults is that they have low levels of confidence and may be quite anxious; some young people may be neurodiverse including have a history of mental health problems, they also may have faced homelessness and other life affecting issues including the effects of long term unemployment 

• You will be based at Esteem’s Shoreham office but may meet your mentee in a public place such as a coffee shop, if that is what you both prefer and meets safeguarding requirements.

• You will be skills matched with a young person who will have similar interests, experience or an interest in your professional field. You will support your mentee by identifying and highlighting their skills and establishing realistic and achievable goals by breaking them down into manageable steps. 

• You will enter notes onto our database system UpShot after each meeting with your mentee and will be asked to fill in an outcome form at the conclusion of your mentoring relationship. 

Principal tasks and responsibilities 

1. To meet with your mentee regularly (once a week or once a fortnight) at a convenient time for you both either at the Esteem’s office or in a public place like a cafe. 

2. To offer ongoing vocational support to your mentee and support them to access services (such as in-house Counselling or from external organisations) if they need help with any issues they are dealing with. 

3. To support your mentee through their vocational setting, either volunteering at Esteem or within their personal, work or educational setting.

4. To offer positive feedback and aim to build self-confidence with your mentee.

5. To keep up to date notes of your meetings.

6. Complete regular reviews with the mentee and create a clear action plan if appropriate.

7. Attend all relevant training to your role.

8. To report any safeguarding concerns to the Safeguarding Team.

9. To maintain the required level of confidentiality in all tasks and communications. 

10. Uphold the commitment of the organisation to equality and diversity and its set of values. 

Person Specification

Experience

For this round of recruitment we are looking primarily for those who work in the creative industry and those who may have started their own business and/or have an entrepreneurial background. That being said, we are more than happy to accept applications from those who feel they have other skills and experience that could benefit young adults.

Whilst some experience of mentoring or supporting young adults would be helpful this is something we will cover in the day’s training.

Skills, Abilities and Knowledge 

• Motivated by promoting the development and wellbeing of young people; providing opportunities for growth where possible 

• Ability to problem solve; feeling able to support young adults to overcome obstacles

• Ability to work on own initiative (with guidance from mentor manager) 

• A willingness to undertake a small amount of preparation for each session and to take accurate notes after each session

• Ability and willingness to use computer systems, including googlemail (training provided)

• Good interpersonal skills; ability to listen, empathise and relate to others

To apply please visit our website jobs page to find out more.

Applicants will be invited to attend a short pre-interview call.

We look forward to hearing from you.

Join us and help lead change for anyone affected by ME.

Can you help us deliver our mission to improve the lives of all people affected by ME by becoming a new Trustee on our Board?

With the recent launch of the UK Government Delivery Plan for ME/CFS, and some critical research partnerships on the horizon, now is an exciting time to join us and play a pivotal role in our work to secure a better future for people with ME.

As a Trustee, you will have a vital role within Action for ME, establishing a clear and shared vision, setting policies and acting in the best interests of Action for ME and people with ME. We are particularly looking for people who bring: Scientific and/or research expertise; healthcare and/or information, support and advocacy experience; Policy experience at local or national level; Communications and/or marketing expertise.

If you have experience in any of these areas and share our ambition for a better future for people with ME, we want to hear from you.

Trustee - Role Description

Duties of a Trustee are as follows:

• To ensure that Action for ME complies with its Memorandum and Articles of Association,charity law, company law and any other relevant legislation or regulations
• To ensure that Action for ME pursues its charitable objects as defined in its Memorandum of Association
• To ensure Action for ME applies its resources exclusively in pursuance of its objectives
• To contribute actively to the Board of Trustees role in establishing a clear and sharedvision for Action for ME, giving firm strategic direction, setting overall policy, defining goals, setting targets and evaluating performance against the agreed targets
• To act in the interests of Action for ME and for people with ME in general
• To safeguard the good name and values of Action for METo ensure the effective and efficient administration of Action for ME
• To ensure the financial stability of Action for ME
• To protect and manage the property of Action for ME and to ensure the proper investment of charity funds
• To appoint the Chief Executive and to monitor his or her performance and determine his or her remuneration.
• In addition to the above statutory duties of all Trustees, each Trustee should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions
• To represent Action for ME as appropriate.

Time Commitment:
The time commitment expected of a Trustee is approximately six days per annum, including an AGM, preparing for and attending Board meetings, and involvement in at least one of the sub-committees: Audit, Finance & Fundraising; Public Affairs & Communications; Research; Healthcare Services; or Remunerations & Nominations.

We hold an away day once every two years. Additional time may be required dependent on circumstances/needs. You will receive a full induction and support upon appointment.

We do ask that Trustees make a commitment to at least one, three-year term of office.

Trustee - Person Specification

All Trustees must demonstrate:

• A commitment to the organisation, its cause and demonstrate an understanding of MEand its impact
• A willingness to devote the necessary time and effort Strategic vision Good, independent judgment
• An ability to think creatively
• A willingness to speak their mind
• An understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship
• An ability to work effectively as a member of a team
• A willingness to participate in at least one sub-committee, as appropriate
• A commitment to working within Action for ME’s values and principles of working,including Nolan’s ‘Seven Principles of Public Life’:

             a. Selflessness
             b. Integrity
             c. Objectivity
             d. Accountability
             e. Openness
             f. Honesty
             g. Leadership.

• Be willing to sign relevant statutory and other forms (eg for opening bank accounts).

Specific requirements:

While we are open to applications from people who meet the person specification, we regularly review the skills and backgrounds of our Board members and are specifically looking for people who bring:

• Scientific and/or research expertise
• Policy experience at local or national level
• Communications and/or marketing expertise.

How to Apply

If you are interested in becoming a Trustee, please submit:

• Your CV, including all employment/voluntary roles since you left full-time education ensuring any gaps or time out is accounted for and
• A completed ‘Equal opportunities monitoring and information form’ (provided separately)
• A covering letter outlining why you would like to become a Trustee and how you meet the person specification outlined above, including how you meet the specific requirements we are currently looking for.

Please also indicate any reasonable adjustments that you may require to enableus to provide a good recruitment process with you.

You will be informed of the outcome of your application and any potential interviewdates with the Chair, the Chief Executive and another Trustee. We will be invitingpeople for interviews as applications come in and will close recruitment when we fillthe current vacancies.

Equity of access

We strive to ensure equity which includes being as accessible as possible to attract Board members with a diverse range of experience and insight. If you don’t meet the person specification fully, please do consider contacting us for a discussion as youmay be our ideal candidate!

We will consider all requests for reasonable adjustments within the parameters ofensuring Trustees are able to enact their legal responsibilities and accountabilities.

This role involves making regular contact with an older person who feels lonely or isolated. Befriending volunteers also encourage customers to become more independent inside and outside of their home with regards to activities, appointments and domestic lifestyles. This will reduce social isolation, promote independence, improve self-confidence and enable older people to take control of how they manage their physical and mental wellbeing, so they can age well and live healthier for longer.  Volunteers are matched based on location, interests and needs.

Who we are 

ECA offers a Social Centre that serves as a place for people to reconnect with old friends and meet new people in a secure and inviting setting. While activities are primarily aimed at elderly and vulnerable adults in the local area, the centre is open to everyone.

Our current programme includes

• Social gatherings at the Elleray Social Centre.
• Arts, crafts, educational talks, and workshops.
• Exercise Classes, Gentle fitness classes tailored for seniors, both indoor and outdoor.
• Counselling and support groups.
• Outings

Services like hairdressing, chiropody, and daily hot lunches

How we operate 

The Social Centre is managed by a Centre Manager, Administrator, Activity and Volunteer Coordinator, and a cook. They are supported by a team of approximately 40 volunteers who assist in the office, gardens, café, and facilitate daily activities. The organization operates as a Charitable Company regulated by the Charities Commission and has eight Trustees on the Board of Trustees. The Trustees meet six times a year, with additional meetings as needed.

To discuss the role further, please contact the current Chair, Joan Barnett.

Chair Role Description 

• Provide strategic leadership to the charity and the Board, ensuring that ECA achieves its mission.
• Work in partnership with the Centre Manager and team to achieve ECA’s mission.
• Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.
• Optimise the relationship between the board and ECA’s staff and volunteers.
• Plan and chair the board meetings and the AGM, with others as appropriate.
• Act as a spokesperson and figurehead for ECA.

What we are looking for

• Ideally previous experience of being a trustee.  
• A keen sense of strategic purpose.
• Governance and committee experience in a charity or business setting.
• Strong in execution and managing transformation projects, including leading the charity in the new ECA building setting.  
• Experience in stakeholder engagement and ability to constructively negotiate and collaborate with various institutions, entities, and personnel.
• Affinity with and commitment to the local SW London and Teddington area.
• Business experience and awareness across finance, risk, IT, and people management, would be desirable.    
• An inclusive leadership style, able to inspire and support everyone to participate on an equal footing.  
• The ability to listen and engage effectively, comfortable with challenge and debate and able to encourage that in others whilst fostering a collaborative board environment.  
• In advocation, be able and willing to champion ECA’s work through personal networks, social media, and other channels.
• A strong personal commitment to equity, diversity and inclusion.  
• Be available, responsive and flexible to advise, support or give consent to, as needed.

Terms of office  

• Trustees are appointed for a 3-year term of office, renewal for 2 further terms to a maximum of 9 years.
• This is a voluntary position, but reasonable expenses will be reimbursed.

Time commitment

• Attending [6] Board meetings annually. Currently meetings are generally held in person at the ECA building.
• Periodic meetings with the Centre Manager and management team, with flexibility to respond swiftly to the occasional ad-hoc issues.
• Other meetings, including on potential strategy and other charity-related issues.  

In addition to the above, the Chair will have the responsibilities and qualities of all trustees:

Responsibilities of all trustees 

• Support and provide advice on ECA’s purpose, vision, goals and activities.  
• Approve operational strategies and policies, and monitor and evaluate their implementation. 
• Oversee ECA’s financial plans and budgets and monitor and evaluate progress.  
• Ensure the effective and efficient administration of the organisation. 
• Ensure that key risks are being identified, monitored and controlled effectively. 
• Review and approve ECA’s financial statements. 
• Provide support and challenge to the ECA’s management team in the exercise of their delegated authority and affairs. 
• Keep abreast of changes in ECA’s operating environment. 
• Contribute to regular reviews of the ECA’s own governance. 
• Convene and attend Board meetings, and be prepared to contribute to discussions and lead on proposed outcomes.
• Use independent judgment, acting legally and in good faith to promote and protect ECA’s interests, to the exclusion of their own personal and/or any third-party interests. 
• Contribute to the broader promotion of ECA’s objects, aims, and reputation by applying your skills, expertise, knowledge, and contacts.

Essential qualities and attributes of all trustees 

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and act in the best interests of the charity. 
• Ability to think creatively and strategically, exercise good, independent judgment, and work effectively as a board member. 
• Effective communication skills and willingness to participate actively in discussion.  
• A strong personal commitment to equity, diversity, and inclusion. 
• Enthusiasm for our vision and mission. 
• Willingness to lead according to the ECA values.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

The Elleray Centre

The Centre will be fully accessible, featuring a lift to the first floor. It includes a large hall that can split into two rooms and two additional activity rooms upstairs. A café and lounge will also open onto a garden with outdoor seating.

The funding for the new centre comes from Richmond Council, acknowledging ECA's local contributions over three decades. The future centre is leased from the council.

Deadline 31/10/2025

Application includes CV and brief covering letter 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Do you want to make a real difference during challenging times? Can you bring a fresh perspective on how we can innovate and adapt our services? Are you willing to roll up your sleeves and get stuck in?

If this sounds like you, then we'd love to hear from you.

Who we are

The Bridge Foundation is an award-winning charity based in Bristol. We transform the lives of children, young people, families and adults struggling with mental health difficulties.

What we do

• Free in-depth, school-based psychotherapy for children and families in areas of deprivation and diversity
• Specialised psychotherapy delivered to vulnerable children via services commissioned through Adoption Support Fund and Social Services spot purchases
• Not-for-profit psychotherapy service for children, families and adults who self-refer - fees are determined by family income and over 50% are subsidised
• Supervision and reflective practice sessions for professionals in schools and healthcare

We’re looking for a friendly and empathetic Pathway Volunteer. As the first point of contact for individuals accessing our Community Wellbeing Service, you’ll play a vital role in welcoming guests, conducting initial triage appointments to understand their goals and needs, and signposting them to the most appropriate support services.

The role will require you to:

• Greet guests who are visiting the Community Wellbeing service for the first time
• Conduct a ‘pathway’ triage appointment, establishing the members’ goals and note down areas of concern and current issues
• Signpost to local services and partners that come into the space
• If needed, book an appointment for the member with an advisor
• Update Sufra’s case management system, keeping detailed notes of appointments

Skills required

Professional

• No formal qualifications are necessary, however understanding and having knowledge of the landscape of Brent, the welfare benefit system and other voluntary and statutory services will be beneficial.
• You need to be a confident communicator, able to give a warm welcome to all and keep to timely appointment slots.
• Digital literacy is essential.
• You must be confident with IT platforms such as Microsoft Office and preferably have used case management systems before.

Personal - We need volunteers who:

• Are friendly
• Are non-judgemental
• Can actively listen
• Are passionate about supporting local families to access the support they need
• Are empathic
• Preferably be able to speak another language: Arabic, Persian, Spanish
• Are confident communicating to people without a shared first language
• Have IT skills (ability to use Microsoft Office applications, or willing and able to learn)
• Have a good understanding of confidentiality

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

Pedal Away is a community-based cycling scheme that enables people to ride, regardless of their age, ability or cycling experience. We have Pedal Away Cycle Hubs at a limited number of locations which will allow you to realise your passion for all things two-wheels. Our Pedal Away rides are pitched at a level so that anyone can join in no matter how long it's been since you were last on a two-wheeled bike. They are social rides aimed to turn people from beginner to independent and confident cyclist, away from traffic and are led by experienced ride leaders.

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Join us—and help make cycling accessible for all!

We are looking for pro-active, enthusiastic and motivated young professionals to join our board - you can help lead the strategic development of one of Dundee’s most promising and dynamic charities!

We would particularly welcome applications from candidates who are young people with lived experience of mental health and wellbeing challenges.

THE DETAILS

Feeling Strong is an exciting Dundee-based charity with the ambition to improve the lives of young people living with mental health and wellbeing challenges by fostering the skills, confidence and aspirations they need to flourish. Our services are designed by young people, delivered by young people for the benefit of young people, and we believe that this youth-led/peer-led approach is our biggest asset in tackling issues around mental health and wellbeing. We support stable recovery journeys for young people, lead campaigns to tackle societal issues, develop quality resources based on our own research, and tackle the disparity they face in unemployment, underemployment and accessing opportunities like further and higher education.

YOUR COMMITMENT

Whilst the Trustee Board meets for formal meetings 6 times a year, successful candidates will be expected to contribute to the organisation more widely, taking part in fundraisers, external events, strategic planning and advising the staff team when needed. The average contribution expected of Trustees is around one - two hours per month.

Work-related travel costs will be reimbursed.

APPLYING

Training and induction will be provided so we are open to all candidates, and we expect them to develop skills once in post, but we would welcome candidates with any of the following experience:

• Governance and previous board experience

• Business development and trading income generation

• Human resources

• Lived experience of mental health and wellbeing challenges

• Financial background

Responsibilities:

1. Visit veterans, provide companionship, read, play games, or assist with non-medical tasks.
2. Visit to offer friendly conversation and emotional support to veterans who live in assisted living or long-term care homes
3. Support veterans with small home projects, yard work, or safety modifications.
4. Deliver food to homebound or disabled veterans.
5. Help veterans in transition to civilian careers by assist them in Resume Writing & Job Coaching.
6. Observe and understand the physical, mental, and emotional needs of veterans.
7. Encourage and assist veterans to maintain their independence where possible.
8. Support engagement in social activities or hobbies to promote well-being.
9.  Assist with educational goals or mentorship for younger veterans.
10. Help organize or run events on Veterans Day, Memorial Day, etc.

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.