Counselling volunteer roles in wishaw, north lanarkshire

Trustees required – Evolve Counselling CIO (1181861) 

• Location: remote/Cambridgeshire area 

• Voluntary role: reasonable expenses paid 

• Time commitment: 0-5 hours per month (estimated), mostly outside office hours 

• Term: negotiable, e.g. interim/three years/extendable by re-election 

• Application closing date: 12 May 2025 

The Role: 

Dynamic Trustees needed, with charity and commercial skills, to support mental health CIO. With an ambitious development programme up and running, we need to expand our Trustee Board. This is an exciting opportunity to join us at a crucial time of growing demand for our services. 

About Us: 

Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in mainly Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small. 

What We’re Looking For: 

Our Trustee Board is currently drawn from the counselling and therapies community, plus commercial and other charity backgrounds. Now, with crucial development of the CIO ahead, we are looking for new members to expand the Board to its maximum ten places and to gain skills and insight from an equal, diverse and inclusive group that takes in business skills, knowledge of charities, and experience of not-for-profit finances to make growth plans a reality. 

The Board will keep us on track with good governance through oversight of our work and will also help our keen new CEO to secure a sound financial base from which to grow our operations to meet the ever-increasing demand for our services. 

We welcome applications from individuals with backgrounds in any of the following areas: 

• Business strategy and planning 
• Commerce/industry 
• Governance 
• Working within the charity/CIO sector 
• Financial management 
• Legal expertise 
• Health and wellbeing services 
• Mental health counselling 
• Health service commissioning or delivery planning 
• Advocacy or advice services 
• Data protection/GDPR knowledge 
• Adherence to the Nolan Principles of Public Life 

Application process: Please email with your CV and letter of application, stating why you’d like to become a Trustee at Evolve Counselling and how your skills and experience align with our plans for growth. 

Title:  Communications volunteer

Summary

Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.

Description

Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:

Communications:

· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year

Social media:

· Assess our current social media and make recommendations to improve content and engagement

· Design and create weekly posts and reels using Canva

· Create 1-3 social posts per week

Newsletter:

· Re-purpose key social posts for our monthly e-newsletter, using MailChimp

Outreach:

· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile

· Build contacts and reach out to potential press to raise awareness of our organisation

Events:

· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.

You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.

What impact will they have?

Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.

About the volunteer

Description

We are looking for a volunteer who:

· Has experience in creating and writing communications materials such as social media posts

· Ideally has experience in Canva and MailChimp

· Has the ability to quickly understand the needs of our team / organisation / participants

· Has good communications and organisation skills

· Understands the resource constraints of a small charity and is able to work with these.

Skills

· Marketing and communications

Where and when

Location

Can be fully remote or partly remote if based near Brighton.

Time

Time commitment

· 0-6 hours / week – the role could be an ongoing role

Volunteer availability

Either inside or outside office hours.

Application details

Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role 

Are you a Clinical Supervisor interested in supporting counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been affected by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 2 volunteer Clinical Supervisors to join this team ensuring we can continue the provision of our vital emotional support services to this community. We would ideally like to take on 2 Clinical Supervisor supporting a small group of therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable individuals, many of whom are isolated and in need of mental health support.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for counsellors or psychotherapists who provide counselling support or specialist services, such as general talking (person centred) therapies, integrative therapists, Cognitive Behavioural Therapy (CBT) or Eye Movement Desensitization and Reprocessing (EMDR) for CRPS patients, their loved ones and carers. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and ideally be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision as/if appropriate

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with clients with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with clients living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with clients living with or affected by chronic pain or chronic conditions

• Being able to supervise therapists who work in therapy such as CBT, ACT, EMDR etc

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

Role title: 

Volunteer Classroom Assistant (Online) – English, Maths, Science  

Where: 

Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL

When: 

Immediately, minimum commitment of 3 months. 

Support 1-2 classes a week (45 minutes per class). 

English classes are currently held on Mondays and Wednesday between 16:30 and 19:15. 

Maths and Science classes are currently held on Tuesdays and Thursdays between 16:15 and 19:45.

About Nova:  

Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.   

Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:  

• Developing knowledge, education and confidence 

• Connecting diverse groups

• Providing opportunities 

Our work, operates on 2 levels:

• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering  

• Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action 

Purpose of role: 

Support the Nova Family Programme tutors in facilitating online home school sessions.

Role Description: 

This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap. 

You will: 

• Enjoy working in a team 

• Provide tutorial support 

• Position yourself as a resource for learners 

• Work one-on-one or with breakout groups of learners who need additional help 

• Facilitate the zoom classroom as required 

You need to be: 

• DBS Checked 

• Confident in the use of IT 

• Some experience of supporting learners with Maths/ English 

• Experience of working with young people 

• Committed

• Competent 

• Reliable

• Honest 

• Punctual 

• Patient 

• Fair 

• Open minded 

• Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.

• Comfortable following Nova staff directions and working independently 

Further information: 

• Induction and appropriate training will be provided.

• Teaching or coaching experience would be desirable but not essential. 

Main point of contact/supervisor: 

Matthew Barnett 

IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.

Are you an Albanian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Albanian-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.

What is the Talking Bubble Project?

☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Albanian.

Why volunteer with us?

✔ Support members of the Albanian-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose

Requirements:

✔ Volunteers must complete an online Safeguarding Adults Level 2 training and undergo a DBS check—both fully paid for by the organisation.

How to get involved:

Simply apply through CharityJob’s website. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.

✔ Open to UK residents only.

Help us spread kindness and connection within the Albanian-speaking community across the UK!

Support a startup helping students in Uganda access reproductive health services ❤️

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.

Video and Photo Editor

Volunteer Role Description (remote, unpaid)

Create Engaging Visuals: Develop visually compelling content that aligns with Wekume’s brand and mission, capturing the attention of our target audience.

Edit Video Content: Transform raw footage into polished, high-quality videos suitable for social media, our website, and promotional materials.

Incorporate Feedback: Collaborate with team members and stakeholders to revise and refine video content based on constructive feedback.

Manage Deadlines: Ensure the timely delivery of video projects, adhering to deadlines and project timelines to maintain a consistent content flow.

Resourceful Execution: Utilize available resources and personal capabilities to execute video projects efficiently and effectively.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

We know that thousands of people in need of bereavement support are waiting to access ongoing bereavement support. We are now recruiting for additional volunteers, if you would like to know more about volunteering for this popular service, we would love to see you at our UYBO Open Day.

What will you be doing:

• Presenting and facilitating one off online group sessions for bereaved people with fellow volunteers
• Creating a safe, confidential, non-judgemental space to deliver practical bereavement information and guidance
•  Facilitating peer engagement in small discussion groups
• Delivering clear messaging for onward signposting

Skills and experience you’ll need:

• Effective listening and communication skills
• Good IT literacy or an ability to learn (training will be provided)
• Access to a computer
• Comfortable talking about grief and death
• Empathetic and warm
• Confident facilitating discussion in a group setting

Want to find out more? 

Join us for an Open Day on Wednesday 28th May 2025 (2:00pm to 3:30pm or 6:00pm to 7:30pm) to learn more, talk to current UYBO volunteers and find out about our training programme and the support we offer volunteers.

Please note that should you wish to become a UYBO Volunteer after attending the open day, we will be holding informal interviews from Monday 2nd June.

Support a startup helping students in Uganda access reproductive health services ❤️

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.

Partnerships Director

Volunteer Role Description (remote, unpaid)

Strategic Partnership Development: Identify, cultivate, and manage relationships with potential partners, including universities, healthcare providers, NGOs, and corporate entities.

MoU Drafting and Negotiation: Draft, negotiate, and finalize Memorandums of Understanding with partners to ensure clear, mutually beneficial agreements.

Relationship Management: Maintain and strengthen existing partnerships through regular communication, meetings, and collaborative initiatives.

Collaborative Strategy Implementation: Work closely with internal teams to align partnership strategies with Wekume’s goals and objectives.

Impact Measurement and Reporting: Develop metrics to assess the effectiveness of partnerships and provide regular reports on progress and outcomes.

Networking and Representation: Represent Wekume at industry events, conferences, and meetings to promote our mission and identify new partnership opportunities.

Innovation and Growth: Explore innovative partnership models and growth opportunities to ensure Wekume remains at the forefront of SRH education and services.

PS: MAKE SURE TO INCLUDE A CV

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

OneSpirit Interfaith Foundation was established as an educational charity in 2003. Our aim is to develop spiritual awareness and to support people of all faiths, and none, by delivering a range of training programmes that allow open-hearted adults to serve their chosen communities through Ministry, Spiritual Counselling and in supporting life’s transitions. Our interfaith ministers bring unconditional love and radical commitment to members of the public through ceremony, ritual, spiritual counselling, and other methods of support.

We are seeking new trustees, with a focus on marketing and/or legal experience, with a commitment to the vision and purpose of the organisation to join our board. Trustees are appointed for a term of 4 years and are essential to the progress and growth of our organisation.

Organisational purpose:

To benefit the public by the education of mature adults in:
• the core principles of the world’s religions, faiths, and spiritual traditions;
• principles and methods of forgiveness, reconciliation and peace-making;
• and the practice of non-denominational spiritual and pastoral service in the community.

Our Vision

is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.

Our Mission

is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.

Ideally, you will have experience working in a not-for-profit organisation and will be passionate about spiritual life and faith-freedom. We would particularly love to hear from anyone with experience of Human Resources, Adult Education, Financial Management, Fundraising, Legal, and IT.

Formal trustee meetings take place with senior staff quarterly, and we hold up to nine trustee-only meetings annually. To ensure our work is collaborative, we also have an annual two-day gathering of trustees and the wider leadership team. All trustees are volunteers, with expenses available for travel to and from meetings and other incidental expenses where applicable. Please note that meetings are currently being held via Zoom.

We have a strong commitment to diversity and aim to reflect the diversity of the communities we work with on our Board of Trustees. We welcome all candidates irrespective of sex, gender, sexual orientation, marital or civil partnership status, race, nationality, ethnic or national origin, culture, religion, age, responsibilities for dependants, physical/mental disability (“protected characteristics” as per the Equality Act 2010), economic status or offending background.

We welcome both OneSpirit ministers and candidates who are not OneSpirit ministers.  However, we expect all candidates to adhere to OneSpirit’s code of ethics.

Support a startup helping students in Uganda access reproductive health services ❤️

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities

Human Resources Manager

Volunteer Role Description (remote, unpaid)

Develop and maintain systems for tracking staff and volunteer data, including roles, availability, and contact information.

Create and document clear HR procedures to support internal organization and compliance.

Serve as the primary point of contact for recruitment and hiring efforts. Handle initial filtering and vetting of all applicants.

Handle onboarding and offboarding of all new staff and volunteers, ensuring proper documentation and orientation.

Manage offboarding processes to ensure smooth transitions, knowledge transfer, and reposting of open positions.

Support management in staff-related planning, documentation, and record-keeping.

NOTE: Please include your CV.

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

ETS are looking for mature Christians who want to become “Discipleship Leaders”

Do you have an hour or so a week to disciple a new believer or someone who wants to grow in their faith?

If so, ETS will provide the tools to help you do this, with our training, support, experience, and manuals.

ETS stands for “Equipping the Saints” and that is what we do: we will equip you to become a Discipleship leader, as part of our team.

Grace to Grow Mentorship & Training Limited

Grace to Grow Mentorship & Training Limited is developing leadership, entrepreneurial training, mentorship, counseling, and mindfulness programs to help adult women who need a second chance solve the problem of discovering and walking in their God-given purpose with a holistic and purpose-driven approach.

Grace to Grow Mentorship & Training Limited addresses critical social challenges that hinder women's empowerment, personal growth, and economic independence.

Graphic Designer (Illustrator)

Volunteer Role Description (remote, unpaid)

1. Ability to work on projects, events etc. From concept to production of art work; layouts; image identification, and positioning
2. Research and source images that communicate diversity and inclusion for a globally friendly empowerment tool
3. Collaborate with other experts to produce a client/ learner friendly document on selected concepts/ topics
4. Create lead images that represent organizational/ entity brand and standards
5. Design content layout for maximum positive interaction
6. Aware of copyright and intellectual property rights
7. Edit , design and translate drafts for final publications
8. Awareness of document over / understyling; font size and style application and aesthetics
9. Be to work with a diverse team ( plan and concetualize and produce high standard end products)

Additional Tasks

1. Be able to review curriculum content and make suggestions and recommendations on layout.
2. Have basic knowledge of resource material layout.
3. Be adaptable and flexible
4. Be available to attend and contribute to planning meetings
5. Have the ability to create mock sessions for meeting presentation

Weekly Time Commitment

7-9 hours per week

Duration of Volunteer Role (remote)

6+ months

As a Group Leader, you’ll play a key role in delivering our life-changing therapeutic services by co-facilitating weekly self-help groups. Using a proven model rooted in Exposure-Response Therapy and CBT, you'll help guide members through understanding their conditions and moving toward recovery.

We’ll train you to confidently co-lead sessions with another volunteer. All you need is empathy, warmth, and a genuine desire to support others. Lived experience of anxiety, OCD, or phobias is a bonus, not a must. We ask for a commitment of just 2 hours a week for at least 12 months.

You’ll be part of something truly meaningful—helping others while growing personally and professionally.

What will you be doing?

Therapeutic Responsibilities

• Co-facilitate therapeutic guided self-help groups every week.
• Interact with relevant service users to arrange their initial attendance at therapeutic groups.
• Consistently work within the scope of your training and recognise the limits of your practice.
• Liaise closely with the organisation's Clinical Director to discuss challenging cases and clinical concerns.
• Inform the Clinical Director of any expected instances of absence two weeks before the event. 
• Administrative Responsibilities
• Record service users' attendance every week.
• Maintain service user attendance databases to the highest possible standards of accuracy and detail.
• Disseminate psychometric measures to service users by the organisation's evaluation strategy
• Promote a culture of evaluation amongst service users attending your groups to enhance the amount of individualised feedback available to them.
• Respond to service user enquiries, and organisational communications, in an appropriately timely manner.
• Actively engage in the initial training workshops that are provided by the organisation.
• Maintain a commitment to continual personal development and engage in additional training opportunities when provided.
• Actively engage in organised peer reflective practices
• Make use of the organisation-wide digital communication channels to share and learn therapeutic practices. 

• Safeguarding - It is every volunteer's responsibility to safeguard and protect adults and children from abuse, regardless of the setting in which your care takes place. It is the volunteer's responsibility to be aware of the charity's policies and procedures and proactively maintain safeguarding procedural knowledge.

Additional Responsibilities

• Adhere to all organisational policies and procedures.
• Support the organisation's promotion of a positive approach to diversity and inclusion, treating others with dignity and respect.
• Develop and maintain positive relationships with colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
• Maintain an approachable nature, ensuring that your conduct towards colleagues is open and honest, dealing with differences in opinion in ways which avoid offence.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.