Country Manager Jobs
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict and, endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Officer will be responsible for providing support to the Senior HR Business Partner and the wider People and Culture team in the delivery of HR services. The role will focus on a range of HR activities including recruitment, employee relations, performance management, aspects of payroll, L&D, travel logistics and other generalist HR duties. A key part of the role will be to provide support in identifying, attracting, and hiring top talent to meet all Muslim Aid’s staffing needs.
About the Role:
- Ensure a smooth, efficient and welcoming onboarding and probation process for new employees.
- Facilitate the recruitment process by assisting hiring managers in meeting departmental needs. Responsibilities include crafting job descriptions, posting ads, screening candidates, and conducting interviews.
- Provide advice and guidance to employees on HR policies and procedures.
- Prepare payroll amendment sheets for UK and International staff.
- Assist with performance management processes and employee relations issues.
- Support HR analytics requirements to track performance metrics.
About You:
To be successful in this role you will need:
- Bachelor's degree in human resources, business administration, or a related field.
- Proven experience in a generalist HR role, in particular recruitment and employee relations.
- Excellent communication and interpersonal skills, with the ability to interact effectively at all levels.
- Strong organisational skills with the ability to prioritise tasks and manage time effectively.
- Knowledge of recruitment techniques and good practices.
- Sound knowledge of employment legislation and HR good practices.
Why you should apply:
If you are passionate about helping others, enjoy problem-solving, and are looking for a role where you can make a real impact, then this is the job for you. As an HR Officer, you will have the opportunity to work closely with people from all levels of the organisation and help Muslim Aid to achieve its strategic priorities.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working (working in office 2 days a week)
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
Please submit your CV and Cover Letter.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
For further information please download our Recruitment Pack.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.
Schools2030 is a global programme focused on holistic learning and teacher leadership. The programme brings together a diverse coalition which includes educators, school leaders, civil society, researchers, international organisations and government across ten countries and 1,000+ schools and non-formal education centres. The goal is to improve quality teaching and holistic learning, and to foster resilient education systems across the world, including for those living in remote regions and those facing multiple forms of marginalisation and crises.
Schools2030 teams and partners across 10 countries and globally generate a considerable amount of evidence and data essential for programme learning and impact. This includes various types of data: learning assessment data collected annually across all countries by Schools2030 Assessment Partners; qualitative evidence on programme implementation and processes collected annually by Learning Partners in each country; Impact Evaluation data collected at baseline, midline and endline by Schools2030 Global Evaluation Partners; and research evidence and findings produced by our growing network of Schools2030 Research Partners.
The Evidence and Impact Manager position within Schools2030 is a new role for the programme. This individual will lead on the synthesis, analysis and consolidation of all evidence and data from across countries and globally. The objective is to inform local, national and global agendas aimed at advancing holistic learning and fostering teacher leadership for education systems transformation across Schools2030’s 10 countries. The Evidence and Impact Manager will also lead on dissemination of this evidence at both global and national levels. This involves working closely with the wider Schools2030 Global and National focal points to ensure effective and strategic sharing of Schools2030’s impact evidence with global audiences. Furthermore, the Evidence and Impact Manager will consolidate and disseminate key data and insights relevant for forging expanded partnerships, facilitating annual donor reporting, and engaging externally with strategic partners for the Schools2030 global coalition.
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Evidence synthesis and analysis:
• Coordinate the efforts of Schools2030 National Learning Partners in each country, consolidating their annual reports and drawing lessons learned from across the 10 countries. This will inform global programming and evidence dissemination, fostering cross-fertilizing of key data and insights within and across relevant Schools2030 national partners and teams.
• Coordinate with Schools2030 Global Partners on Assessment, Data and Evaluation to consolidate, synthesise and analyse evidence from across programme workstreams.
• Coordinate with Schools2030 Research Officer to consolidate, synthesise, and analyse evidence from across Schools2030 network of Research Partners.
• Lead the development of Annual Schools2030 Global Evidence, Learning and Impact reports and preparation materials for external dissemination events/forums, drawing on all the above-mentioned partnerships and workstreams related to evidence and impact.
Evidence dissemination and curation:
• Oversee the development of Schools2030 Learning Database and Dashboard in partnership with Schools2030 Assessment and Evaluation Partners
• Lead the dissemination of Annual Schools2030 Global Evidence, Learning and Impact reports and key findings, using Schools2030 and AKF communication channels as well as other global opportunities and convenings.
• Establish and spearhead Schools2030 Evidence and Impact Community of Practice, compromising Schools2030 team members as well as national and global learning and assessment partners.
• Establish and spearhead Schools2030 sharing and learning dissemination forums aimed at external partners, facilitating the exchange of Schools2030 key findings and insights.
• Collaborate with the Schools2030 Global Communications team to enhance the Schools2030 website for sharing and showcasing evidence from across the programme countries and global workstreams for schooland systems-level uptake.
• Collaborate with the Schools2030 Research Officer to identify key global and national research fora to disseminate and connect Schools2030’s emerging evidence (i.e. UKFIET, CIES, GEEAP, the What Works Hub, and BE2).
Strategic leadership and engagement:
• Lead the development and operationalisation of a Learning and Impact Strategy for Schools2030, in partnership with the Schools2030 Research Officer.
• Contribute to Schools2030’s resource mobilisation, proposal development and donor reporting by drawing in relevant Schools2030 data and insights as needed.
• Contribute to AKF’s global indicators framework and integrate Schools2030 evidence and impact into wider AKF Education Improvement Programme priority areas of focus, including, but not limited to education access, quality, and systems-level change.
• Incorporate key research, evidence and data from Schools2030 partners (and beyond) about best practices related to advancing holistic education in and through teacher agency and leadership.
• Conduct regular reviews of Schools2030 data and evidence to inform decision-making, identifying emerging trends or issues, and recommending adjustments to programme strategies and activities as needed.
• Engage with key stakeholders, including Schools2030 donors, as well as other key stakeholders, including academic institutions, to share findings, solicit feedback, and foster collaboration in advancing Schools2030 goals.
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
• Master’s degree in education, international development or a relevant field; Doctorate preferred
Skills
• Proven track record in synthesising and analysing complex data and evidence across different countries or contexts and from different research/study designs
• Experience in quantitative and statistical analysis
• Experience in digital data collection, analysis and visualisation software, for example PowerBI, Microsoft Azure
• Excellent writing skills, including extensive experience preparing and delivering reports
• Highly effective communicator, including extensive experience preparing and delivering presentations
• Experience coordinating partnerships and/or projects across diverse contexts
• Able to work to deadlines and effectively manage competing priorities
• Ability to provide clear, stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members
• Ability to communicate AKDN/AKF values and strategic plan effectively to partners and colleagues
• Ability to pro-actively problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines
• Ability to handle complex relationships diplomatically with colleagues, governance entities and external stakeholders in a professional manner
Knowledge
• Demonstrated expertise in education and international development research
• Understanding and knowledge of the global education sector and key institutions
• Understanding of the importance of holistic quality learning outcomes, including the role of social and emotional learning for advancing country-wide progress for SDG4
• Demonstrated success in distilling key insights from a variety of data sources to inform and influence local, national and global policy agendas relevant to the education sector.
Experience
• A minimum of 6 years of professional experience in global education and international development research, monitoring, evaluation and learning
• Experience in communicating and disseminating evidence and results to external audiences, including for resource mobilisation
• Experience of managing relationships in complex organisations with numerous stakeholders
• Strong connections to and experience working with senior leadership in global education/development agencies
Attributes
• Committed to international development, improving the quality of life and promoting pluralism through education
• Demonstrates equity, transparency, and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation
• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers and beneficiaries of the organisation.
Application Details:
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF and how their experiences and skills to date will make them the most suitable applicant for the role (applicant should specify the AKF country where they want to ideally be based)
• Closing Date: 24th April 2024
• Salary – if UK based £50,000 to £52,000 annual salary + benefits. If not based in the UK, salary is competitive and based on the AKF location chosen
• Can be in any location where AKF is present – see: https://the.akdn/en/where-we-work
The client requests no contact from agencies or media sales.
Country Trust Head of Programmes
Employed contract
- Hours: 21 per week
- Salary/contract rate : £43-45,000 FTE depending on experience
- Location: Ideally within easy reach of Chelmsford. Hybrid/homeworking
- Employed contract – benefits
- Annual leave: 25 days annual leave plus Bank Holidays (FTE)
- Benefits: Workplace pension
- Reporting to: CEO
Possible combination with the Impact and Learning Lead role also being advertised.
About The Country Trust
As a nation we've lost our connection with the land that sustains us all, with big and urgent ramifications for health, sustainability and equality. The Country Trust is changing this through high quality food, farming and countryside experiences that empower children in the most disadvantaged communities across the UK. For 45 years, we've worked with farmers to bring the countryside alive for over 600,000 children least able to access it. Our impactful programmes include the Food Discovery Programme, Countryside Discovery Residentials, Farm Discovery, Farm in a Box and Plant Your Pants.
About the Role
As the Head of Programmes, you will take on a strategic leadership role, managing the team of Programme Managers and deputising for the CEO when required. You will ensure each programme flourishes while encouraging collaboration across teams and with external partners to meet our ambitious objectives. This is a hybrid role, allowing you to work from home and travel to see our programmes in action nationwide.
Key responsibilities include:
- Line managing senior programme staff, including a dispersed workforce
- Overseeing operational demands and change management
- Financial management - budgeting, forecasting, invoices, embracing fundraising
- Actively promoting equality of opportunity and being a powerful advocate for our cause
- Confident communication and stakeholder engagement across sectors
- Supporting strategic direction and deputising for the CEO when required
You will work closely with the CEO, Senior Leadership Team of 10, and a delivery team of around 40 colleagues.
About You
We are seeking an exceptional communicator and versatile senior leader committed to providing quality opportunities for disadvantaged children. You must have:
- Proven success line managing senior programme staff and a dispersed workforce
- Strong financial management skills, including budgeting and forecasting
- Working with the Impact and Learning Lead to ensure broad and deep understanding and implementation of our Theory of Change and our values, that evaluation and learning are embedded throughout the organisation and that we are known for the quality of our reporting, with all our activities and reporting informed by meaningful data.
- To identify and develop key partnerships to enable us to extend our reach and our impact.
- Excellent written and oral communication skills
- Confidence and competence to act at Board level and deputise for CEO
Additionally, you should have:
- Strategic thinking abilities to balance priorities and find solutions
- A collaborative approach suited to a dynamic team environment
- A desire to support colleagues' growth and development
- The ability to build successful, effective partnerships – our 5 Year Plan goals are dependent on working with and through others
- An understanding of the reality of the lives of disadvantaged children and the barriers they face in developing a first-hand connection with the land.
- Passion for food, farming, and the countryside
This is a fulfilling opportunity to play a vital role in an organisation dedicated to reconnecting children with the land and creating a sustainable, equal future.
Closing date: midnight 5th May
Shortlisting: w/c 6th May
Interviews: w/c 20th May (to be confirmed)
Due to our safer recruitment policy, we cannot accept CVs for this position.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Volunteer Manager - £29,000 per annum plus LW (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a startup organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The Volunteer Manager (VM) is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors across the regions, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline across the regions, with 5000 new mentors for 2024. This role reports to the Chief Commercial Officer (CCO).
1MM VM’s main tasks include:
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Helping 1MM to scale by sourcing sufficient volunteer mentors who go on to become confirmed matches for high quality mentoring relationships.
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Ensuring mentors coming online have completed the platform mentor training within 1 month, and that this conversion results in sufficient and timely readiness of mentors to meet the needs of programmes with one month’s lead time.
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Providing ongoing support to 1MM’’s Volunteer Providers (eg employer partners), maintaining strong relationships.
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Securing one corporate sponsor per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to mentors.
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Providing a weekly update on various aspects of mentor recruitment, including expected supply, actual registration, and confirmed matching. Share lessons learned on volunteer conversion and matching with the wider team.
For a more detailed job description, please see the job pack attached.
Terms and Conditions:
This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).. We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
About you
We are looking for a confident, big picture policy expert to work alongside the Director of Policy & Communications and lead our ambitious policy team to deliver impact. You will take evidence from the field and lab to the heart of governments across the UK, influencing change through science.
You will play a key role in the team's direction and have demonstrable knowledge of environmental policy, and established leadership and communication experience.
About the role
Reporting to our Director of Policy and Communications, the Senior Policy Manager will:
- Identify key areas of policy focus where the BES is uniquely able to add value to national conversations around biodiversity and climate.
- Direct the work of Policy Officers to deliver the BES policy strategic aims and objectives, and work collaboratively with the Policy Committee.
- Help identify and convene key stakeholders from the ecological community, including academics, eNGOs, policy makers, funders, and landowners and managers, to discuss, debate and coalesce around recommendations.
- Oversee our policy reports at both a national and UK level, working with authors and contributors to deliver publications that move a debate on and are resonant to their audiences.
- Organise events for ecological and policy audiences, independently and in partnership with other organisations, to foster knowledge exchange and collaboration.
- Track legislation and policies at the devolved, national and international levels and identify opportunities for BES input and influence.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
International Charity is seeking a Finance Manager
Permanent role
Remote Working (Occasional visits to the London Office)
£54,000 - £57,000
The client is looking for a Qualified Accountant, preferably with a charity sector background.
The charity has income of Approx £11million which is a mixture of Restricted and Non-Restricted.
Reporting into the Head of Finance, your responsibilities will be:
To ensure effective support and delivery of organisational objectives, theis position plays a critical role in maintaining an efficient month end, ensuring accurate financial data, preparation of financial reports, carrying out the annual/audit process.
* Coordinate with country offices to consolidate financial data and ensure consistency, accuracy and transparency of financial reporting.
* Operating a smooth and disciplined month end with all balance sheet accounts reconciled and full monthly management pack and management accounts submitted to the Global Head of Finance.
* Preparation of full management accounts, analysis and presentation of accurate financial reports, including income/expenditure statements, balance sheet, cash flow statements, KPIs and forecasting.
* Monitor budgets, track expenditure, and ensure compliance with financial policies and procedures. Provide guidance and support to budget holders in budget development, cost control, and financial accountability.
* Coordinate with the Finance Business Partners to prepare/review restricted donor financial reports, ensuring the data reflects the records on the accounting system and meets donor compliance.
* Work with the Head of Global Finance to prepare the financial statements and manage the year end audit process/relationship.
* Work closely with the Head of Global Finance to support the annual budget process including interim forecasts and cash flows.
The client is reviewing applications on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Remembrance Events Manager
Location: Hybrid 2 Days, London, Haig House, Southwark
Contract Type: Fixed Term Contract, 2 Years
Hours: Monday to Friday
Salary: £41,172 (Inclusive of London Supplement)
Are you ready to take your event management career to the next level?
Join us as a Remembrance Events Manager and become a vital part of the Royal British Legion's mission to honour and commemorate the sacrifices of our armed forces. In this role, you'll lead a dynamic team to plan and execute unforgettable events that uphold our legacy of Remembrance.
As the Remembrance Events Manager, you'll have the opportunity to shape the national landscape of commemorative events, working closely with civil, military, and veteran organisations, as well as the Royal Household. You will lead the Remembrance Events Team and deliver a busy programme of iconic and high-profile national events. Your creative vision and strategic planning skills will be instrumental in delivering large-scale events that capture the hearts and minds of the nation.
With your strong leadership abilities, you'll effectively manage budgets, resources, and venues to ensure the seamless execution of every event. Your knack for promotion of diversity and inclusivity will shine through as you represent the Legion in a positive light, both nationally and internationally. If you're a seasoned event planner with a passion for honouring our heroes and a track record of success in project management, we want to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Join us in preserving the legacy of Remembrance and making a meaningful impact on the lives of veterans and their families. Apply now and be part of something truly special.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 28th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Head of Fundraising Planning
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Fixed Term: 12 Month Maternity Cover
Hours: Full Time, 35 Hours Per Week
Salary: £64,122 to £65,780 (Inclusive of London Supplement)
Do you want a role driving strategic, impactful change, leading an exciting and developing team to work across fundraising?
Right now, we are looking for a high performing senior fundraising leader to take on the role of Head of Fundraising Planning (maternity cover) at Royal British Legion. This senior role is an essential part of the fundraising leadership team, working to drive our strategic development and the implementation of some key projects across the department.
Leading a team of 7 with four managers, as Head of Fundraising Planning you will lead our approach to Customer Journeys, Case for Support, Portfolio Review, Innovation, Integrated Planning and Compliance.
It is an exciting time for fundraising at RBL. We are now one year into our Fundraising Strategy and have been evolving our ways of working and programme to drive growth. This role will help drive further change, championing supporter experience and bringing together organisational and sector insight.
The Royal British Legion holds a special place in the hearts and minds of generations of people in society. As the largest military charity in the UK and home of the Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.
Today is no different. The needs of veterans, young and old, serving personal and their families are growing. To support them we must raise awareness and donations, and that is where you could come in.
As Head of Fundraising Planning, you will help deliver significant income growth to enable RBL to support more veterans and their families. With exceptional communication skills, a commitment to a great supporter experience and a strong ability to influence and bring people onside, you will use your highly developed programme and project management skills to align multiple team demands to meet the strategic need.
We are home of the extraordinary Poppy Appeal and you will work alongside a dedicated fundraising team who help to bring to life this nationwide remembrance activity each year, which is the largest, longest and most memorable appeal in society.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In your application and interview, demonstrate your empathy with the Legion's mission, strong strategic planning skills, proficiency in program management, and ability to identify and address risks effectively. Showcase your excellent communication, interpersonal, and leadership abilities, along with your track record of driving continuous improvement and delivering results.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 6th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £36,000 to 40,000 depending on experience
Location: Bloomsbury, London
Term: Permanent
Hours: Full time, office based*
*RSTMH is looking to trial home working for 1 day a week
RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.
The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.
The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient.
Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.
The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.
The role
- To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
- To analyse, identify and develop plans to optimize member journeys
- Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
- To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
- Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
- Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy
- Support the Senior Manager with leading our CRM work, which is using Civi CRM
- Work with the team to develop activities and marketing campaigns to improve membership value and take-up
- Develop and oversee communication templates for members, and ensure these are kept up to date
- Keep up to date with best practice in membership management
- Ensure the membership pages and members Area of the website are up to date, accurate and compelling
- Ensure the RSTMH website, journals, materials and other channels have up to date membership information
- Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose
- To be a member of the International Members Committee and help utilize the group to support membership goals
- Maintaining and improve processes for members
- Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly
- Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns
Person specification
- At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
- Experience of working in a learned society or membership organization
- Working in international development or global health is desirable
- Passion and commitment to the work of the Society
- Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition
- Experience of account management of suppliers is desirable
- Experience of creating compelling messages to different audiences
- Highly organised, with ability to self-plan and prioritise workloads
- Ability to communicate technical details to non-technical people
- Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment
- An understanding of Civi CRM is desirable
- An understanding of current and emerging membership and marketing trends
- A solid understanding of relationship building and how to create a compelling membership journey
- Excellent oral, copywriting and communication skills
- Highly developed interpersonal skills including, communication, influencing and collaboration
- Ability to understand how membership programmes works alongside digital and marketing campaigns
- Effective decision-making skills Self-starter, able to work proactively
- A strong relationship builder
- A good understanding of the analytical methods used to increase engagement from members
- Ability to think ahead - anticipate and solve problems before they arise
- High degree of integrity and professional credibility
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
Please submit your application form by 5pm BST 28th April 2024
We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Malaria No More UK
Malaria has been described as the oldest killer disease in history. Even now, despite recent progress, it claims the life of a child every minute.
Malaria No More UK (MNMUK) brings proven global experience and expertise in advocacy and creative communications to the zero-malaria fight. From our locations in London, UK and Nairobi, Kenya we aim to accelerate an end to this deadly disease by:
- Securing leadership and investment globally and in the UK
- Building a powerful, united voice for the global malaria campaign to hold leaders to account
- Strengthening local advocacy capacity in key countries in Africa
Since 2000, the world has made enormous progress. The global malaria fight is becoming the biggest public health success story in history, and we are determined to maintain momentum.
Job summary
Malaria No More UK are looking for an enthusiastic and driven Senior Media and Communications Manager to support the Head of Communications on the leadership, planning and delivery of MNMUK’s media strategy to raise awareness, engage stakeholders and drive support for our cause. This role will support MNMUK’s campaigning and activity in the UK and internationally, working across the organisation and working closely with colleagues leading our advocacy, government relations, political campaigning and partnerships work. This role will also support MNMUK’s corporate communications work, specifically copywriting our core organisational materials, including board & annual reports.
Key responsibilities
Communications:
- Lead and deliver Malaria No More UK’s media strategy, including relationship building with media outlets, journalists and influencers to drive tactical, political and news media coverage.
- Lead on the development and management of pro or low bono partnerships with UK and global media organisations.
- Produce written media materials such as press releases, Q&As and spokesperson briefings.
- Lead and develop MNMUK’s corporate and campaign written materials such as donor reports, annual & board reports, fundraising applications and website copy, ensuring that we have a consistent and powerful style that aligns with our brand, values and creative content approach.
- Advise and support on media activity in other markets, including Kenya.
- Source and manage spokespeople for media and communications opportunities, working closely with our Head of Ambassador Relations & Creative Partnerships and our Strategic Communications and Engagement Manager.
- Support MNMUK’s Philanthropy and Partnerships team with media and communication support for our corporate partners, institutional donors, and philanthropic foundation partners, including monitoring partner media, developing joint communications, and representing the communications team at partner meetings.
- Act as a key representative of the MNMUK communications team in meetings and planning for our UK campaigning, ensuring other members of the communications team are brought in to support when needed.
- Build external relationships and networking within NGO and communications sectors.
- Keep abreast of trends and best practice in communications and horizon scanning.
- Media monitoring and reporting, including the sourcing and management of databases, platforms and other services to support our media work.
Strategy:
- Development and implementation of Malaria No More UK’s media work to support our UK and international strategies, including taking responsibility for media planning, reporting and management to allow monitoring of progress against plan.
Other Responsibilities
- Undertake any other reasonable additional duties as required by MNMUK.
Qualifications, skills and experience
Essential
- A proven track record of working with UK media to support advocacy campaigns for a range of UK and international audiences.
- A deep understanding and experience of political and news media in the UK.
- Exceptional copy writing skills for media and corporate communications products.
- Experience of working with partners and PR agencies to deliver strategic and politically salient media work in international markets.
- Experience of delivering media plans to support collaborative, multi-partner projects and campaigns.
- Experience of working as part of a multi-discipline communications team, integrating media plans alongside digital strategies and creative content.
- Team player, outstanding communicator and influencer.
- Strong influencing skills and the ability to assume leadership responsibilities and informed decisions as required.
- Demonstrable personal skills in creative thinking and new ideas.
- Project management experience in communications campaigns.
- Experience of cultivating and managing PR agencies and media partners.
- A deep commitment to our cause.
Desirable
- Experience of using high-profile individuals in media strategies and broader communications activities.
- Experience of working with global media and delivering media plans in other markets.
- Knowledge of the global health sector and experience of navigating the variety of stakeholders within it.
Key Qualities
- A “can do” attitude and team player with ability to think quickly, proactively and strategically.
- Practical and hands on, as well as strategic thinker with a desire for delivering communications that are driven by doing things differently.
- Prepared to approach this role creatively and non-traditionally as appropriate.
- A willingness and ability to travel overseas occasionally as required.
- We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.
- High awareness of Diversity, Equity and Inclusion issues and practice.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Staff Benefits Include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence.
- Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
- Subsidised gym membership
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
Application and Interview Process
To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.
Closing Date: 3rd May 2024 – This vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.
There will be a two stage interview process conducted via Microsoft Teams.
Unfortunately, due to the volume of applications we receive, we cannot provide individual feedback to unsuccessful candidates.
Please note that whilst we encourage all suitable applicants to apply, we do not offer compensation or cost reimbursement for any candidate throughout the process. We practice an equitable and inclusive recruitment process at all times.
This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with your line-manager and the Director.
The client requests no contact from agencies or media sales.
ROLE
Stella Maris is growing as a charity, in terms of income generation and new programmes of activity around the world. To help support this development, we have created this new important role. The Fundraising & Communications team at Stella Maris comprises about 12 staff members (some full time; some part time). The team and the charity have now reached the point in their evolution where we need to appoint a Major Donor Manager. This post holder will offer excellent stewardship to our existing Major Donors. He/she will also help to identify and cultivate new potential Major Donors from within and outside our existing pool of individual donors. He/she will substantially grow the Major Donor income stream for the charity. He/she will cultivate and steward Major Donors to give in new and more impactful ways, will increase giving levels, will increase the number of Major Donors, and will create lasting and meaningful relationships with our most committed and generous supporters. This is an exciting opportunity for a dynamic, motivated and effective Major Donor fundraiser. The postholder will help us, as a leading maritime charity, to achieve our mission to support seafarers, fishers and their families around the world.
MAIN PURPOSE
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. He/she will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the Stella Maris network in the UK and overseas. He/she will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
DUTIES AND RESPONSIBILITIES
1 Manage relationships with a portfolio of Major Donors in accordance with the Charities fundraising strategy and giving programme activity.
2 Establish individual donor cultivation, engagement and stewardship strategies, ensuring each prospect and existing donor has an appropriate communications and cultivation programme in place.
3 Ensure that donor profiling and research activity is undertaken on existing and potential Major Donors (within data protection regulation guidelines) in order to enhance and develop relations.
4 Identify potential Major Donors from within the Mid-Value Donor portfolio and help graduate them up to Major Donor giving levels.
5 Working with the Governance and Executive team, conduct meetings and visits with individual Major Donors around the UK.
6 Accompany Major Donors on port visits within the UK and possibly abroad.
7 Craft carefully tailored applications, thank you letters and reports for Major Donors.
8 Support other senior staff and stakeholders, such as Trustees, in cultivating relationships with Major Donors by providing research and other information as required, and bringing them to meetings with Major Donors when appropriate.
9 Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
10 Arrange events for Major Donors.
11 Ensure that all activity is recorded accurately on the charity’s Customer Relationship Management database, and that actions are undertaken in a timely and professional manner.
12 Extract monthly reports on activity levels with Major Donors, e.g. number of contacts, meetings, asks, etc., and circulate this internally to selected senior staff members.
Closing date for applications 2359 hours on 25 April.
Short listing 29 – 30 April.
Candidates notified of shortlisting results 2 May.
1st Round of Interviews in London 7 May.
2nd Round of Interviews (if required) 8 May.
Candidates notified of outcome 10 May.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
Salary: £43,665 per annum
Hours: 37.5 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.
You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking. You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.
You will line manage, induct, mentor, coach and support Service Managers. Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.
Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.
You must have previous experience in a relevant sector or experience of working with adults that are vulnerable. Experience of managing staff, carrying out line management, supervision and appraisals is essential. Additionally, you must have experience of setting up Service User Engagement groups.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
For full details and how to apply please visit our website and complete an application form.
Closing Date: Monday, 20 May at 10 A.M.
Interview Date : TBC
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.
Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence.
This role will report to the Philanthropy Manager as part of the Fundraising and Marketing team who are a brilliantly supportive, high performing team of ten. The Major Donor Manager will work closely with colleagues across the organisation as well as Womankind’s partners, donors, and other external stakeholders. You will be joining a dedicated team of people who are passionate about working with women’s movements across the world. You will find more information about Womankind on our website
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.
However, as part of Womankind’s commitment to addressing the under-representation of Black and People of Colour in our organisation and in programme and grant management roles in the wider charity sector, we particularly encourage applications from Black and People of Colour candidates as a part of the positive action initiative under the Equality Act 2010.
If you have a passion for women’s rights and a demonstrable track record of building long term relationships with major donors to significantly grow income, we’d love to hear from you.
Role Purpose
In this role, you will be responsible for leading the development and implementation of Womankind’s Major Donor Strategy to drive sustainable growth of our major donor portfolio.
The small major donor programme at Womankind has been established for several years. The Major Donor Manager will be responsible for new business within the portfolio, inspiring prospects and onboarding new high value relationships with individuals from a variety of different sources. The Major Donor Manager will also steward the relationships with our existing major donors and work with colleagues across Womankind to manage large gifts.
Key responsibilities
Strategic management and planning
- Lead the development and implementation of Womankind’s major donor fundraising strategy to grow both restricted and unrestricted income from existing and new major donors
- Develop and maintain a good understanding of gender and development issues and remain informed on Womankind’s activities ensuring that applications to donors are of a high quality and accurately reflect our organisational strategy
- Develop, manage and monitor budgets and provide internal financial reports, income analysis and forecasting and monthly key performance indicators using Womankind’s fundraising database
- Ensure that major donor income and relationships are accurately reflected in Womankind’s fundraising database at all times and reconcile income with the Finance team
- Participate in cross-organisational initiatives and groups as willing and required
New business
- Identify and research high quality prospects, maintain appropriate prospecting systems and develop cultivation and solicitation plans working with senior staff and trustees
- Increase major donor income by making face-to-face asks personally and by supporting senior staff and trustees to do the same
- Work with fundraising colleagues to maintain a strong case for support in line with Womankind’s strategy, and package up Womankind’s work to inspire major donors to give
- Develop and test tailored opportunities to give including matched giving and emergency appeals
- Lead a wealth screening project to identify new prospects including managing an external agency to deliver this work
- Lead the establishment and development of a Womankind Fundraising Board
Cultivation and Stewardship
- Work with colleagues across Womankind to deliver engaging donor cultivation events (online and in person) to maintain and grow the support of existing donors and inspire new prospects to give
- Develop and deliver an excellent stewardship programme for major donors including face-to-face meetings and reports
- Work strategically with other members of the Fundraising & Marketing team to ensure a coherent approach between major donors, corporate supporters and individual donors.
Mid-Value Programme
- Work with the Individual Giving Manager to develop a plan for a mid-value donor programme
- Use Raiser’s Edge database to identify mid-value donors and prospects
- Cultivate mid-value donors and prospects through appropriate supporter journeys
Person Specification
Essential experience, skills and knowledge
- Experience of developing and implementing major donor strategy to deliver growth in income
- Experience of identifying new prospects and developing relationships to secure income
- Demonstrable track record of raising funds from a range of major donors including securing gifts in excess of £50,000 and meeting income targets
- Experience of soliciting major gifts face to face
- Experience of producing inspiring and engaging copy for a range of donor communications
- Strong presentation and communication skills with the confidence to deal with a range of stakeholders, senior staff and trustees
- Proven ability to form good working relationships and to motivate and coordinate colleagues across the organisation
- Experience of developing and organising donor cultivation events or initiatives
- Good organisational skills and the ability to prioritise, work to deadlines and work on own initiative
- Experience of using databases to prepare management information and proven ability to prepare, maintain and report on income and expenditure budgets.
- Strong and demonstrable understanding of the fundraising arena and of issues and innovations within major gift fundraising.
- An understanding of Womankind’s Equal Opportunities policy and Womankind’s vision and values
Desirable experience, skills and knowledge
- Good knowledge of development theory and practice, including a sound knowledge of women’s human rights
- A good knowledge of the funding environment in the women’s rights or international development sector
- Experience of developing and managing a Fundraising Board or similar
Reporting Structure
This position reports to: Philanthropy Manager
The post holder will be expected to undertake other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.
The post holder must be committed to the mission, vision, values and aims of Womankind Worldwide as it seeks to support and speak out about women’s human rights and development with a feminist voice internationally.
All posts at Womankind are expected to contribute towards developing a supportive working environment, and demonstrate a commitment to professionalism and respect, transparency and accountability and uphold quality standards as outlined in policies and procedures, and in compliance with Womankind’s Equity, diversity and inclusion policy.
Hours: 21 hours
Salary: £ 50,891- £54,087 per annum (Pro-rata 0.6 FTE £30,534-£32,452
Contract: Permanent
Probationary period: 6 months
Holidays: 25 days per annum plus public holidays in the country in which you are based, plus 3 days office closure to be taken over the Christmas and new year period when the office is closed).
Pension: Womankind has a contributory pension scheme in place
Other benefits:We offer a wide range of flexible working options, enhanced family leave, group pension scheme and free eye tests
This position is located in the UK and the post holder must have the right to work in the UK.
Deadline for applications: midnight Sunday 21st April
1st round interviews: WC 29th April 2024
2nd round interviews: If required
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