Courses and reception assistant jobs near Charing Cross, Greater London

EERC is urgently seeking a full-time Polish-speaking Gateway Assistant to join our team.

This role provides crucial client support as they access our service. Key aspects of the role include:

• Handling enquiries in person, by telephone, and email
• Providing information, signposting, and referral
• Initial casework preparation and administration

This is an entry level job and EERC will provide full training and supervision. The ideal candidate will be someone who wants to help people and is willing to learn.

This role will be a part of our Outreach and Engagement Project – a small, professional, and supportive team. We prioritise sharing learning and working together to solve problems.

This job can be done entirely from our office or in a hybrid between office and work from home. For the right candidate, we may also consider work from home only. EERC is well set up to facilitate safely seeing clients in the office as well as working remotely.

Please note: this post-holder will liaise with users who are unlikely to speak good or any English, might struggle with literacy, and have experienced disadvantage and trauma. Therefore, we request a fluent or very good Polish-speaker for this role

How to apply - send completed application form to our email address by the 10am on 31 August 2022.

Interviews will be held by Zoom in the week commencing 5 September 2022.

The Electoral Reform Society (ERS) is looking for a full-time Office Manager to join our team on a permanent basis. 

Background

The Electoral Reform Society is the UK’s leading voice for democratic reform. We operate on a simple premise - that politics can be better than it is.

We work with everyone – from political parties, civil society groups and academics to our own members and supporters and the wider public – to campaign for a better democracy in the UK.

Our vision is of a democracy fit for the 21st century, where every voice is heard, every vote is valued equally, and every citizen is empowered to take part. We make the case for lasting political reforms, we seek to embed democracy into the heart of public debate, and we foster the democratic spaces which encourage active citizenship.

Job purpose

To ensure the smooth, efficient and effective running of ERS operations by the provision of high-quality administrative support and office management.

Main duties and responsibilities:

OPERATIONS & GOVERNANCE ADMINISTRATION

• Provide events administrative support (including identifying and booking venues, organising travel)
• Assist the CEO with diary management when required
• Schedule all Council meetings; liaise with senior staff and Council members to ensure that meetings are feasible, and apologies are recorded
• Format, print (where necessary) and distribute papers for all Council meetings
• Organise all Council meetings: book venues and assist with travel arrangements, arrange provision of equipment and refreshments
• Take minutes of all Council meetings, record, and track actions
• Maintain document management systems to ensure that Council papers are safely archived, and appropriate security procedures are observed
• Provide support to the ERS Council sub-committees, including the FAIR Committee. Assist with scheduling and minute taking when required.
• Assist in planning and organising the Society’s Council elections
• Assist with recruitment, including advertising and receiving / sorting applications, liaising with candidates, and organising interviews
• Maintain discretion and deal with sensitive and confidential information appropriately

BUILDING & OFFICE MANAGEMENT

• Liaise with the Society’s property managers where necessary over maintenance issues, repairs, contractors, and services to ensure that the building is suitable, legally compliant and conducive to the needs of ERS and its tenants. Respond to and resolve issues and problems connected with the building where required.
• Manage the work environment: ensure that the ERS office space is suitable, legally compliant and conducive to the needs of staff
• Order office supplies and liaise with staff about equipment where necessary 
• Manage and provide support with IT equipment, systems & software (liaising with our IT support where necessary)
• Manage the Meeting Room booking system and assist staff to use it
• Lead the process of office induction for new starters, including IT

ORGANISATIONAL ROLE

• Contribute to the intellectual capital and development of the ERS via team meetings, blogs, staff meetings and planning/away days and by supporting colleagues as required
• Work with colleagues to maximise the recruitment of new members, identified through campaigning and other activity
• Undertake administrative and ‘back office’ tasks as required, including supporting events, operations and media
• Undertake other related duties as required that your manager reasonably considers would assist the Society in meetings its objectives

Please click on the 'Quick Apply' button and sign into your candidate account to access the full job pack and to submit your application.

The role of Office Coordinator is a newly created role at MDXSU. We are looking for a confident, friendly and proactive Office Coordinator to work on our Welcome Desk, based at our Hendon Campus. As the first point of contact you will be a bubbly and welcoming person with a ‘can-do’ attitude. The role will be varied requiring interpersonal skills as well as being highly organised. 

Duties would include:

Helping students and staff with queries

Telephone correspondence

Responsible for maintaining the mailbox

Monitoring and ordering supplies for the office.

Liaise with Finance to purchase orders.

Booking conferences including travel and accommodation.

Selling merchandise at our Welcome desk and recording sales

. Incoming and outgoing post. Provide administrative support to the wider team as and when needed.

Supervising student staff during busier times.

Alongside offering a fulfilling role within a vibrant, welcoming organisation, we offer a competitive benefits package. We have a strong commitment to supporting our staff to grow and develop within their role, the organisation and in terms of their personal development. All staff are encouraged to identify training opportunities and conferences, and are also invited to annual all-staff residentials and team away days. Staff can also take advantage of 25 days of annual leave – in addition to bank holidays and seasonal university closure periods - volunteer and wellbeing days, flexible working, various discounts, and personal development opportunities.