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Fundraising Manager

Contract: 12-month fixed-term contract (with a view to a permanent position)

Hours: 35 hour per week

Location: London office, hybrid

Salary: up to 36,000

Benefits:

• Hybrid working opportunity
• 25 days annual leave + Bank Holidays + Extra gifted days at Christmas
• Extensive Private Health Care
• Employee Assistance Programme
• Employee benefits scheme
• Access to L&D Platform Mapal One
• Supportive work environment

A fantastic opportunity to join a well-established and successful charity; play your part in developing a new fundraising team and help to change people’s lives all over the UK. Take a significant step in your fundraising career.

At Springboard we…

Futureproof the talent pipeline for hospitality and tourism.

Nurture people into careers in hospitality, leisure, and tourism by equipping them with the inspiration, knowledge, skills, advice, and guidance they need.

Help transform the lives of people and breakdown barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure, and tourism, whatever their age or background.

Provide specialist careers information, advice, and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities.

Promote hospitality and tourism as a great place to work, providing worthwhile and inspirational careers.

The Role

• Identifying strong funding opportunities contributing to both the income forecast meetings and pipeline requirements – targeting Springboard programme priorities aligned to our strategy.
• Drafting and submitting successful regional and national bids and tenders including trusts & foundations; targeted public funding opportunities; and corporate income opportunities as and where appropriate.
• Helping to lead Springboard’s fundraising team, developing and overseeing the organisation’s fundraising pipeline, management systems and KPIs. 
• Facilitating internal and external stakeholder meetings related to funding and reporting requirements including: research; profiling; design; income targets, budgets and operations.
• Preparing reports, proposals and other documents as required, to a high standard.
• Cultivating and managing relationships with various funders and supporters, ensuring effective stewardship and sustained support with repeated/increased giving where possible, allocating accounts to colleagues as required.
• Liaising with operational and delivery teams to brief on funding contract requirements.
• Providing staff training and supporting fellow bid writers by reviewing and amending content.
• Carrying out 121s, personal development and performance reviews in line with Springboard procedures.

This job is for you if you are:

-Experienced in successful bid writing with the ability to be both strategic and hands on.

-Ability to be creative in matching Springboard services with suitable funders.

-Excellent verbal, written skills & attention to detail.

-Understanding of data protection and GDPR.

-Ability to interrogate excel data, prepare budgets and forecasts.

-Desire to work in a highly focused, results driven fundraising team.

All applicants will receive consideration for employment without regard to age, ethnicity, gender identity or expression, marital status, medical condition, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruitment process, please let us know.

*Springboard is an equal opportunities organisation, and we are serious about our compliance with legislation and GDPR.

*Please note: By submitting your details in relation to this role you are giving us permission to retain your details on our database of job seeking professionals for future reference.

Job Details
Employment Type: Part-time, Permanent (18.45 hours per week / 2.5 days)
Location: Centrala CIC, Birmingham
Salary: £25,000 to £28,000per annum (FTE)
Start Date: January 2025

About the Role

Are you passionate about building meaningful relationships within diverse communities?
Do you have experience working with minoritised and marginalised groups, especially migrants?
Are you empathetic, creative, and motivated to help people connect, participate, and make a difference locally?

If so, we have an excellent opportunity for you to join Centrala.

We are seeking a dedicated and dynamic Community Inclusion Officer to support the delivery of our Migration Programme. The role involves building strong, trusting relationships with migrant communities, uncovering what matters to people, and helping them connect, participate, and influence positive change.

You’ll work closely with the Migration Programme Manager to shape, deliver, and grow initiatives that engage and support Central and Eastern European (CEE) and other underrepresented migrant communities across Birmingham and nationally.

Your work will involve delivering existing and developing new projects that empower communities and promote inclusion. By co-creating events, support structures, and opportunities for collaboration, you’ll help foster resilience, amplify migrant voices, and influence local narratives, civic life, and policy.

This is a unique opportunity to work at the intersection of culture, community, and social impact — with relationships and creativity at its heart.

Our Key Goals

• Migrant communities have more influence over the changes in their local area.

• Migrants are included in decision-making processes and service delivery.

• Migrants are actively involved in developing place-based community assets and projects.

• A more diverse range of local people work together to improve their communities.

• Relationships and collaboration between local stakeholders are strengthened.

• People feel proud of their local area and hopeful for the future.

• Stories about migration and migrant communities are more inclusive and welcoming.

• People are better informed about opportunities and local assets.

• New migrants can navigate life more easily, leading to positive adaptation and integration.

• Public perceptions of migrants become more positive.

• Migrant voices are represented and included in policy, development, and planning.

Key Responsibilities

1. Community Engagement & Relationship Building

Main Responsibilities:

• Conduct outreach and engagement with CEE and new migrant communities to build stronger, more representative participation.

• Support the development of new community initiatives to encourage collaboration and leadership.

• Ensure migrants—especially those from marginalised groups such as LGBTQ+ people, disabled people, and those experiencing mental health challenges—are included and heard.

Key Tasks:

• Hold regular one-to-one meetings to understand people’s concerns, hopes, and ambitions.

• Identify and support active community members to develop confidence, participation, and leadership skills.

• Support community groups to connect, collaborate, and take part in shared projects.

• Amplify migrant voices in public conversations and forums.

• Create and deliver communications plans (including social media) to connect and inspire active citizens.

• Support and encourage local initiatives, events, and community projects.

• Deliver workshops, meetings, panel discussions, and cultural celebrations.

• Organise both online and in-person events to strengthen community ties.

• Maintain an active network of community contacts and ensure efficient communication.

• Lead local communications, including newsletters and online content.

• Contribute to research, evaluation, and partnership-building efforts.

• Support the training and development of migrant leaders, volunteers, and peer workers.

• Represent Centrala’s migration work in external meetings and forums.

2. Project Delivery and Coordination

• Plan, schedule, and manage activities using tools such as Asana.

• Ensure events and activities are delivered within budget and on time.

• Evaluate project effectiveness and incorporate lessons learned.

• Support the development of impactful local activities, events, and community-led initiatives.

• Identify opportunities to collaborate with external organisations and campaigns.

• Monitor migration policy developments and identify key issues for community response.

3. Monitoring, Evaluation & Reporting

• Prepare and monitor evaluations of projects and activities.

• Assist in compiling reports for funders and stakeholders.

• Support data collection and maintain accurate financial records.

4. Fundraising & Financial Oversight

• Contribute to Centrala’s fundraising initiatives.

• Support the development and management of project budgets.

• Ensure timely collection of data and maintain financial accountability.

5. Training, Development & Organisational Learning

• Take responsibility for personal development and wellbeing.

• Reflect on and improve your engagement practice.

• Share learning and contribute to team growth.

• Produce reports and follow Centrala’s procedures to a high standard.

• Participate in Centrala and sector training related to community engagement, inclusion, and migration.

• Stay informed about migration sector developments, legal changes, and research.

• Adopt a continuous learning approach to community engagement and development.

Person Specification

Essential Skills, Knowledge & Experience

• Lived experience of migration.

• Minimum of 3 years’ experience in a similar role.

• Proven success building relationships with diverse communities, especially CEE and new migrant groups.

• Strong understanding of equality, diversity, and inclusion principles.

• Ability to work independently with excellent time management and prioritisation skills.

• Strong communication skills—both written and verbal.

• Experience managing conflict and challenging situations.

• Budget management experience.

• Proficiency with Microsoft Office, Google Drive, Asana, Canva, and social media.

• Experience working with marginalised groups and providing outreach or signposting support.

• Creative approach to community engagement and programme delivery.

Personal Qualities

• A natural people-person who enjoys connecting with others.

• Enthusiastic and passionate, with a practical approach to getting things done.

• Able to work independently and collaboratively as part of a small team.

• Motivational, empathetic, and community-focused

Additional Information

• This role involves regular evening and weekend work.

• An Enhanced DBS check is required.

Values and Beliefs Underpinning Our Work

Our work at Centrala is grounded in values that reflect who we are and guide everything we do. These principles shape how we deliver our mission, build partnerships, and create a working culture rooted in respect and purpose.

We are committed to social integration, bringing together diverse audiences through

art, dialogue, and shared cultural experiences. We believe in fostering understanding and connection, celebrating the richness of all communities, and ensuring their cultures and heritage are valued and visible within British society.

Our working culture, shaped by our staff, volunteers, trustees, artists, partners, and

community network, draws on these core values:

• Equality & Diversity — We see these as essential for coexistence, recognising that

diversity enriches us all.

• Inclusion — We strive to prevent isolation or marginalisation, ensuring individuals feel welcome and valued.

• Collaboration — We build together, sharing agency, responsibility, and ownership across our community.

• Communication — Clear, respectful, and honest dialogue is central to all our relationships.

• Integration — We celebrate the cultural and social contributions of all communities

within British society.

• We uphold fairness, equity, transparency, and accountability in all our work, ensuring that every individual involved with Centrala — no matter their background, age, gender,belief, or role — can participate fully, safely, and with dignity.

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.

YMCA Wirral Hostel is looking for a dynamic Kitchen Manager to lead our busy kitchen and bring energy, creativity, and care to the heart of our service.

By filling the bellies of our residents with healthy, hearty meals, you’ll play a vital role in sustaining their health and happiness to carry them through some really tough times.

As a core part of our team your work as the Kitchen Manager will be key in helping individuals take steps towards a brighter future helping them to regain strength and courage.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical, hands-on role that truly makes a difference, we’d love to hear from you.

What You’ll Be Doing

• Oversee daily kitchen operations
• Plan and prepare and serve meals for residents
• Manage stock, budgets, and compliance with food safety standards
• Creating a positive and welcoming environment where people feel safe and valued.
• Inspire and support a small team to deliver excellence every day

What We’re Looking For

• A kind heart and a strong sense of empathy
• Great communication and organisation skills
• A calm and measured approach to handling challenging situations
• Experience in catering or hospitality
• A positive attitude and commitment to supporting vulnerable people

Applications for the Kitchen Manager role are to be made via the application form on our website- we do not accept CV's

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a General Manager.

We are seeking an exceptional administrator who has experience in, or is interested in further developing, a broad knowledge of company management.

The main purpose of the General Manager role is to support the Executive Director, with the day-to-day operational management and administration of DCD.

The role will ideally suit a personable individual who enjoys varied responsibilities, working collaboratively within a highly productive, agile and supportive team.

If you are excited by this opportunity, resonate with DCD’s values and are passionate about making a positive difference to dancers’ lives, please get in touch; we would love to hear from you.

Contract: Part-time permanent role (24 hours per week)

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person meetings which take place in London or Birmingham, with occasional additional in-person events and meetings as required by the charity. 

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Further Info: Please download the Recruitment Pack from our website for full job spec and how to apply.

The Retail Manager with e-commerce will have responsibility for the five Danaher Charity

Shops providing strong leadership for shop managers to drive and enhance the

profitability and attraction of the shops, ensure standards and administrative procedures

are streamlined and stock levels are properly controlled with supplies also made available

for online sale. Building an online, e-commerce, function is a key priority for this role.

A high level of organisation and communication is required in this role and a hands-on

approach to ensure success at this small charity. Main responsibilities of the e-commerce

manager’s post will include:

•  producing income for Danaher through sales via online platforms such as Vinted and eBay and through charity shops.

• Building good relationships with local business and doners to ensure a continuing supply of stock for resale.

• line management of the five charity shop managers and the Danaher drivers to provide to manage the logistics of stock and supplies, support volunteer recruitment

• Taking part in events to create opportunities for sales and promotion of Danaher animal home.

• Alongside other senior key staff members, provide Senior leadership out of hours at weekends on a rota basis as an emergency contact should staff require it.

Location: London Hybrid (1-2 days per week in London office)
Interview date: w/c 19th January 2026 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We are excited to be looking for someone with expertise in high value fundraising communications and project management to join our growing Philanthropy and Partnerships team. This role is central to ensuring our fundraisers are equipped with the tools, assets, and information they need to fundraise efficiently and effectively through every step of the donor journey

This exciting role will play key part in helping to drive our ambitious plans to grow Young Lives vs Cancer’s high value (for us, this means income from major donors, grant-making trusts & foundations, and companies) income to £8m net by 2028.

In this role, you will work on a variety of projects from concept stage through to delivery that will help create a step change in the pace and scale at which the team can attract, engage, secure and retain support from high value audiences.

You will also lead on the delivery of  an exceptional high-value stewardship and cultivation strategy, ensuring every supporter experiences a personalised, impactful journey. This includes developing innovative engagement opportunities, showcasing the tangible difference their support makes, and building deep, trust-based relationships that inspire long-term commitment. You will champion best-in-class stewardship practices, leveraging insight and creativity to strengthen connections and unlock transformational giving.

This role is ideal for a curious, creative and collaborative individual who is committed to delivering exceptional supporter experiences. If this sounds like you, we’d love to hear from you.   

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

Main responsibilities

• Create and maintain a suite of clear and compelling written and designed communications including funding propositions, toolkits and cases for support to secure six and seven figure gifts from high value audiences.
• Coordinate stewardship moments across Philanthropy and Partnerships aligned to key calendar events throughout the year.
• Being responsible for development and overseeing an exciting stewardship and cultivation strategy and action plan for newly identified and top prospects, designed to support the delivery of targets and KPIs around high value fundraising development and income growth.
• Support the development of a culture of philanthropy across the organisation by helping colleagues understand and engage with high-value fundraising. This includes keeping internal teams informed about donor impact, sharing updates through meetings and internal channels, and responding promptly to requests for information. You will help coordinate materials, prepare briefings, and assist with internal events that showcase the importance of philanthropy, ensuring everyone feels connected to and invested in our fundraising success.
• Ensure accurate and timely updating of donor stewardship activities and communications in the fundraising CRM, supporting effective donor journey tracking and reporting.

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

Knowledge and skills

• Strong understanding of visual design principles and highly skilled in using Canva and other similar programme to design and create engaging fundraising assets.
• Knowledge of philanthropy & partnerships fundraising including an understanding of the different high value audiences and typical motivations for giving.
• Outstanding writing skills e.g. copy writing, proofreading and editing with the ability to adapt messaging for different high value audiences.
• Strong planning and organisational skills; able to work with tight deadlines.

Demonstrable experience of:

• Writing winning bids, applications, proposals or reports for at least one of our high value audiences e.g. companies, trusts and foundations, or high net worth individuals.
• End-to-end project management.
• Developing and managing relationships with multiple internal stakeholders to deliver results.
• Experience working with fundraising CRMs, with a strong understanding of how to record, track and report on donor interactions and stewardship activities.

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Liam Mills. 

#ShowTheSalary #NonGraduatesWelcome

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

Contract type

Permanent

Location

Whittington

Hours

22.5 hours per week – Monday to Friday

Annual salary

Band D - £31,168.36 to £38,129.42 - pro rata for part time hours

Review date

28/12/2025

Reporting to the Deputy Director of People and Organisational Development you will ensure the accurate and timely processing of the group end to end hospice payroll. This role is key in the workflow of payroll and pensions payments. The role will adhere to compliance with relevant regulations.

They are responsible for ensuring accurate, timely and compliant monthly payroll processing. This role works closely with the Finance and HR teams to establish, maintain and follow clear processes and controls

You will line manage the payroll administrator.

Qualifications

Essential

·High level of numeracy

Desirable

·CIPP or equivalent payroll qualification

Knowledge and experience

Essential

·Have a clear understanding and knowledge of SAGE payroll or other payroll systems

·Have a good demonstrable working knowledge of PAYE legislation, National Insurance, Pension, Statutory Maternity/Paternity Pay and Statutory Sick Pay

·Knowledge of pension payments schemes (including NHS pensions)

·In depth knowledge of end-to-end payroll function

·High level of GDPR/Data Protection Act 2018 knowledge

Desirable

·Experience of working in the charity sector

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Be able to plan, prioritise and organise own workload without direct supervision to complete tasks in line with hospice deadlines

·Strong excel skills

·Strong ability on reporting and analysing data

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £34,000 (depending on experience)
Hours: 35
Contract Type: Permanent

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

Summary and key purpose

This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.

Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.

A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.

Your expertise and skills:

To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.

Key responsibilities:

• Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
• Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
• Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
• Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
• Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
• Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
• Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
• Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
• Develop and maintain good working relationships and liaison with other members of RABI staff.
• Take part and contribute to team meetings.
• Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
• Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
• Liaise with volunteers, clients, contractors and other stakeholders as necessary.
• Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
• Perform any other reasonable task as required by the Charity.

Person Specification:

Essential

• Marketing or direct marketing or marketing qualification.
• Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
• Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
• Planning, delivering and managing individual giving programmes.
• Delivering donor recruitment and retention projects from initiation to completion.
• Proven track record of meeting or exceeding targets from unrestricted donations.
• Presenting confidently to a variety of audiences.
• Building relationships and maximising engagement with donors and supporters
• Able to create and tailor engaging and emotive copy for a range of different channels.
• Empathy with the goals and objectives of RABI.
• A positive and creative approach to work, with the ability to multitask.
• Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
• Ability to record accurate data and work with a CRM system
• Self-motivated and confident in working, both independently and in teams
• Good communicator, including face-to-face, phone, in writing and via remote communications.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload and plan-ahead.
• Good IT skills (MS Office including Excel and Word).
• Understanding of Data Protection and fundraising regulations, compliance and best practice.
• Proficiency in using Microsoft Office

Desirable

• Knowledge of targeting, segmentation and response analysis.
• Knowledge of testing, validation and taking campaign learnings forward.
• Knowledge of print and online production processes.
• Understanding of the Gift Aid process.
• Voluntary sector experience.
• A full UK driving license.
• Experience of database use
• Experience of fundraising platforms such as Just Giving.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.

REF-225 388

At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.

Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience. 

As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.

If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.