Creative manager jobs in borehamwood, hertfordshire

MSI UK's Digital, Marketing and Comms team at MSI UK is expanding, and we’re looking for a Digital Marketing Officer to support us in enhancing our digital presence.

This is a unique opportunity to use your digital marketing skills for good – delivering impactful activity that supports people to access NHS-funded abortion, contraception and vasectomy services (and feel informed every step of the way)!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £30,321.51 - £33,505.27 for base locations outside of London, dependant on experience and location
• Starting from £33,505.27 - £36,689.03 for base locations inside of London, dependent on experience and location

What will you get up to?

�� Support on all digital marketing workstreams, including SEO, PPC and content marketing

�� Work with the wider team on engaging and SEO-optimised website content to support people accessing care with MSI UK

�� Manage our online clinic listings – keeping them up-to-date and engaging

�� Help build MSI UK’s digital presence, reaching people who are looking for reproductive healthcare services (or just interested in learning more about reproductive rights!)

Plus, you’ll be a brand guardian, ensuring the look and feel of our digital campaigns and content is consistent with the MSI Reproductive Choices global brand, while still relevant to the local (UK-based) audience. 

We're looking for someone with experience in digital marketing roles, a strong knowledge of key SEO, PPC and content marketing principles and tools, and skills in creating content strategically designed for digital audiences.

If this sounds like you – and you’re looking to apply your skills and experience in the reproductive healthcare/rights space – we'd love to hear from you! 

Would you like to share your gift for communication, organisation and creativity to improve the lives of isolated older people in Southwark?

Link Age Southwark is a local charity whose vision is for friendly local communities where people over the age of 60 and those living with a diagnosis of dementia can thrive.

We are seeking an organised and dynamic storyteller to draw in an audience of potential funders, local partners and community volunteers in support of our vital work with older people experiencing loneliness.

As well as helping to maintain an engaging website and social media presence, this role will also support the delivery of fundraising events and campaigns, and the development of local community and corporate partnerships. You will also be creating physical and digital marketing resources and helping to manage a database of donors and other supporters.

This is a busy and rewarding role giving you the opportunity to make a real difference to the lives of older people.  We believe it is a great opportunity for someone to further develop their repertoire of skills, while gaining insight and experience within the charitable sector.

We'd love to hear from you.

Be a part of a collective and supportive team by joining the London District.

Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?

A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

Are you passionate about making a real difference in the lives of those in need? Do you have the drive to engage with communities, raise awareness, and inspire others to contribute to a meaningful cause? Harris Hill are looking for a dedicated and creative Community Fundraiser - Midlands to join a wonderful charity. 

You will have the chance to make a direct impact by working with communities across parishes, schools, and other networks. This role involves building and nurturing relationships with key stakeholders, growing the charity base of active supporters, and generating vital funding through various initiatives.

Working from home, covering the Dioceses of Birmingham, Northampton, Hallam, Nottingham, and Shrewsbury

As a Community Fundraiser you will:

• Promote the charity’s pastoral and spiritual work within local communities.
• Develop strong relationships with parishes, schools, and diocesan networks to increase engagement with the charity’s mission.
• Inspire people to make donations and raise funds to support the charity projects, including the sale of charity items and organising fundraising events.
• Recruit and support volunteers, as well as manage fundraising groups and initiatives across the region.
• Manage relationships with high value and legacy donors, ensuring their continued support and engagement.

To be successful, you must have experience:

• Previous experience in community fundraising or a related field is beneficial.
• A strong network of contacts within the diocesan community, schools, or special interest groups is a plus.
• Exceptional communication skills, public speaking abilities, and strong organisational capabilities.
• Proficiency in Microsoft Office and familiarity with social media are essential.
• Ability to work independently, manage your own time, and take ownership of key projects, while also being a strong team player.

Salary: £30,000- £34,000 per annum

Contract type:Full-time, permanent

Location- London, home based, covering the Dioceses of Birmingham, Northampton, Hallam, Nottingham, and Shrewsbury

Closing date: On rolling basis

Interview: ASAP

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you passionate about making a real difference in the lives of those in need? Do you have the drive to engage with communities, raise awareness, and inspire others to contribute to a meaningful cause? Harris Hill are looking for a dedicated and creative Community Fundraiser (South) to join a wonderful charity based in London.

You will have the chance to make a direct impact by working with communities across parishes, schools, and other networks. This role involves building and nurturing relationships with key stakeholders, growing the charity base of active supporters, and generating vital funding through various initiatives.

Location: Working from home, covering the Dioceses of Portsmouth, Arundel & Brighton and Southwark

As a Community Fundraiser (South) you will:

• Promote the charity’s pastoral and spiritual work within local communities.
• Develop strong relationships with parishes, schools, and diocesan networks to increase engagement with the charity’s mission.
• Inspire people to make donations and raise funds to support the charity projects, including the sale of charity items and organising fundraising events.
• Recruit and support volunteers, as well as manage fundraising groups and initiatives across the region.
• Manage relationships with high value and legacy donors, ensuring their continued support and engagement.

To be successful, you must have experience:

• Previous experience in community fundraising or a related field is beneficial.
• A strong network of contacts within the diocesan community, schools, or special interest groups is a plus.
• Exceptional communication skills, public speaking abilities, and strong organisational capabilities.
• Proficiency in Microsoft Office and familiarity with social media are essential.
• Ability to work independently, manage your own time, and take ownership of key projects, while also being a strong team player.

Salary: £30,000- £36,000 per annum

Contract type:Full-time, permanent

Location- London, home based, covering the Dioceses of Portsmouth, Arundel & Brighton and Southwark

Closing date: On rolling basis

Interview: ASAP

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We’re looking for a self-directed and talented designer who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.

• 4 days per week
• £52,000 salary FTE
• Remote location
• 1 year fixed term with possibility to extend

We are also recruiting for a Head of Technical AI Experiments, and we expect these roles to work closely together alongside our wider CAST team and partners.

Application deadline - Tuesday 6th May 12pm

About CAST

CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.

CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation. 

The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.

About the role

One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.

To achieve that, we are looking to recruit a Head of Design for AI to focus on driving forward this work in a number of different ways:

• Blending expertise in AI technologies with human-centered design principles to foster innovation and inclusivity across the social sector;
• Providing direct support to organisations and specific product design advice;
• Designing a range of experiments and tools alongside the sector and CAST team;
• Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI

Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI and product design, and support the wider team at CAST to upskill in this area. 

You can find more information about CAST on our website.

What you'll achieve

• Develop and execute a vision for the integration of AI into CAST’s design methodologies, ensuring alignment with the organisation’s mission and values.
• Alongside the Head of Technical AI Experiments, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
• Working with the wider CAST team, contribute to the ongoing development of ethical design principles in AI applications, ensuring transparency, accessibility, and fairness in all outputs;
• Work closely with charities, community groups, funders, and tech partners to co-design AI solutions that address real-world challenges and drive meaningful outcomes;
• Support social sector organisations to develop the skills and resources needed to design and implement AI systems effectively, fostering confidence and innovation through both direct coaching and via networks;
• Stay ahead of developments in AI and design thinking, identifying opportunities to incorporate emerging trends and technologies into CAST’s initiatives;
• Support the wider CAST team in developing their knowledge and skills on AI and human-centred design, and how we can use AI to best effect within our own work;

Skills and capabilities required

• Demonstrated expertise in human-centered design, particularly in projects involving AI technologies or data-driven solutions; 
• Proven leadership experience in design and innovation, preferably within the social sector;
• Deep understanding of AI principles, including machine learning, natural language processing, and their design implications;
• Strong commitment to ethical design, accessibility, and inclusivity;
• Excellent collaboration and facilitation skills, with the ability to bring together diverse stakeholders to achieve shared goals;
• High levels of autonomy with extraordinary organisation and communication skills.
• Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
• A strong commitment to the aims and objectives of CAST.

Benefits

• Working in a dynamic and creative team with an open and supportive culture
• Opportunity to make a positive social impact
• 30 days holiday a year (pro rata), plus bank holidays
• Flexible and remote working
• Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
• Group personal pension scheme

Job Description

 

Job Title: Training and Development Officer

Location: Home-based, covering the South

Salary: £26,000 (pro-rata), you’d get £15,600 (gross)

Hours: 29.6 hours to be worked flexibly over 4 days

Contract: fixed-term to end of March 2028, Term Time Only

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.

 

What you’ll be doing:

As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel the Southwest and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.

 

What you’ll need:

· Experience of delivering projects with diverse communities

· Experience of training and advising educational staff in primary or secondary schools.

· Experience of delivering outdoor nature-based and curriculum linked learning activities

· A passion for nature

· Experience of producing written materials; educational resources, reports, and similar project related communications

· Competent IT skills (particularly Microsoft Office, Teams and Outlook)

· Excellent planning and organisational skills with the ability to manage and deliver a varied workload

· Excellent problem-solving skills and ability to find creative solutions

· Good interpersonal skills

· An understanding of the role safeguarding plays in education

· Ability to work from home or suitable office-type venue

If you don’t have all of the above but feel it could be the role for you, talk to us!

 

What we offer:

· Flexible working

· Holiday, 28 days + bank holidays + a “birthday gift” day

· Laptop, phone and all travel & subsistence expenses

· Family & carer friendly policies

· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package

· Sick pay

· Pension scheme – 5% employer contribution

· Subsidised Christmas meal

· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.

We are happy to support with any reasonable adjustments that are needed within the recruitment process.

If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see website for contact details.

 

To apply: Please send the following by email to our recruitment email - see website

· Your CV

· A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate

· Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.

The recruitment process:

The deadline for applications is 9 am on Monday 12h May 2025.

 

If you have not heard from us by 5 pm on Tuesday 13th May 2025, you have not been shortlisted.

 

Shortlisted candidates will be invited to interview (either via TEAMS or at a venue in the South - TBC) on Tuesday 20th May 2025.

 

Candidates will be informed of the outcome of the interviews by Thursday 22nd May 2025.

 

The Organisation:
The Hardman Trust is the only charity in England, Wales and Scotland focusing on the unique needs of people on long term sentences.
People facing decades of prison time often completely lose connection with their family and friends on the outside. Depending on the prison, there may be limited access to rehabilitative programmes and educational courses until later in the sentence. It can be hard to maintain hope, and direction, or create meaningful plans for the future.
People leaving prison after 10 years will have different needs to those leaving after 10 months. The world has changed – there are different habits and new social norms. Prices have gone up, technology has evolved, neighbourhoods look different, and the workplace has changed. It takes time to adjust.

To find out more about The Hardman Trust, visit our website.

The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever organisational strategy and looks forward to the next phase of its journey.
Our successful multi-year applications to the Lottery (Reaching Communities), City Bridge Trust and Bromley Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. Last year we completed a merger with another charity which has expanded our reach and capacity.

Person Specification:
You will bring the following skills and experience to the role:

• Demonstrable senior leadership and management experience
• Proven experience of strategic planning, financial and human resources management
• Experience of managing organisational budgets and maximising resources
• Understanding of funding applications as well as knowledge and experience of generating funds from a variety of sources
• Experience of troubleshooting, decision making and resolving problems creatively
• Understanding the prison environment and its challenges.
• Understanding and practical knowledge of the funding landscape in the UK
• Demonstrable business experience and financial acumen
• Excellent interpersonal, relationship building and networking skills
• Instinct for and experience of the principles and practice of partnership working
• Considerable skill at articulating information both verbally and in writing with authenticity, impact and enthusiasm
• Experience of working in the charitable sector

Please download our Candidate Information Pack for the person specification and more information on the role.

How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:

• An up-to-date CV
• A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website. 

If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.

Application Closing Date: Monday 9 June 2025
Interviews with The Hardman Trust: 
First interviews (online): 23 and 30 June 2025  
Second interviews (in-person in central London): 4 July 2025

The vacancy

Thamesmead is an extraordinary place – with homes of different eras, outstanding natural spaces, a growing cultural scene and strong community spirit.

Peabody is leading a major programme of regeneration and renewal across the town, working with local people and partners. Together we’re looking to improve, grow and look after Thamesmead for the long term. We’re bringing about new homes and job opportunities; a wealth of cultural, leisure and commercial activities; much improved green spaces, lakes and canals; and better connections with central London.

As PR and Communications Officer, you’ll play a critical role in driving engagement and awareness around what’s happening across the town. You’ll work closely with the Thamesmead team and colleagues in corporate communications, actively highlighting the ongoing projects, cultural activities, and exciting opportunities for residents to get involved.

About You

• You’re a dynamic, confident and creative person who wants to make a real impact in a well-established community.
• You’ll enjoy creating high-quality, engaging content to both local and wider audiences.
• You’ll have a strong news sense and along with a keen eye for detail, ensuring that the information is relevant, engaging, and consistent.
• You’ll be comfortable working on multiple projects with competing deadlines, while staying on top of day-to-day administrative tasks – from resizing images, to updating web pages, to processing invoices.

If you are passionate about making a difference in a vibrant community and have the skills and experience to drive our communications efforts forward, we would love to hear from you.

Benefits of Working at Peabody:

• 30 days’ annual leave plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
• 4x salary life assurance.
• Up to 10% pension contribution.
• Professional development support, including funding for accounting qualifications.

This role will require a minimum of two days working onsite in Thamesmead and/or Westminster Bridge Road.

Apply today and be part of something bigger.

Click ‘Apply Now’ to submit your CV and personal statement. Be sure to highlight how you meet the essential criteria and confirm your ability to work shifts and sleep-ins.

Closing Date: 11th May 2025

Interviews will take place during week commencing the 5th and 12 May. 

Important Information

Peabody does not provide sponsorship for work visas. Candidates must have the right to work in the UK.

Are you passionate about supporting others and ready to make a real difference in the lives of unpaid carers?

Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
 
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
 
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.

As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
 
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
 
Main responsibilities of the role include:
 
Direct Support to Carers: 

• Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
• Identify and assess eligibility for Carers Personal Budgets and assist with the application process
• Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
• Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
• Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
• Make appropriate referrals and ensure follow-ups are completed

Identification and Outreach: 

• Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
• Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
• Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
• Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers

Administration & Case Management:

• Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
• Register new carers and ensure timely updates to service user records
• Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
• Ensure data compliance, confidentiality, and GDPR adherence at all times

Team & Organisational Development:

• Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
• Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
• Participate in ongoing training and staff development opportunities

The Successful Candidate:

Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
 
Skills and Abilities:
 
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
 
Knowledge:
 
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
 
Personal Attributes:
 
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
 
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
 
How to Apply:
 
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Digital Children, Young People & Families Worker Location: London, N17 0AR Salary: £26,250 - £34,650 per annum Our client’s vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people. The Role An exciting opportunity has arisen within a commissioned Children, Young People and Families Drug and Alcohol service - Insight Platform for a Digital Children, Young People and Families worker. Duties include: Hold half a caseload of young people, conduct key work sessions, delivering assemblies, parenting workshops and teacher training within schools in the borough Digital lead for the service- updating the instagram and website, co-production work with Public Health, schools and other stakeholders Updating CarePath with information, conducting assessments, risk assessments and care plans Deliver group work sessions on substance misuse Manage cases with hidden harm concerns They are searching for a candidate who is passionate, creative, enthusiastic and flexible to meet the needs of their young people and families; with excellent IT skills and apt at using digital tools including social media platforms, Zoom and MS Teams. They want to reach out to as many Children, Young People and Families affected by drugs and/or alcohol as they can; and this role is key to achieving this ambition. The new post holder will work as part of a team to provide collaborative recovery planning and case management to those who use or may be at risk of using drug and alcohol across all stages of individuals’ journeys, from assessment and engagement through to treatment and to promote the service across the Borough through social media, and creating a digital roadmap of services for Young People (strength based approach to diversionary activities and ETE). Benefits Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) Annual leave purchase scheme Enhanced occupational sick pay Enhanced employer contribution to your workplace pension Death in service benefit Free Will writing Eyecare vouchers Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family-friendly policies Happy, Healthy You! – their wellbeing offers for their workforce Employee Assist Programme and Support Networks To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. The company is an equal opportunities employer. They value unique perspectives and experiences that everyone can bring and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.

Job Title: Customer Service Advisor (Income)
Hours: 35 hours (Full Time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £30,425 Per Annum, or if you are CIH qualified Salary: £31,175 Per Annum
Contract: Permanent

Are you ready to grow your career in a dynamic, fast-paced environment? At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor in the Income Team. This is an exciting opportunity to be part of a thriving organisation, where you will be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Ideally you may have a background in income, understanding the importance of supporting our resident so sustain their tenancy.

We are looking for someone who has a passion for delivering excellent customer service, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

About You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders, and staff. You will act as the first point of contact for our customers, providing exceptional support and guidance, manage queries and requests efficiently, ensuring all issues are resolved with professionalism and care. You will work closely with our housing teams to ensure our services are delivered to the highest standards.

This role will play a key role in enhancing our customer journey, offering creative solutions, and driving continuous improvement.

If you are a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00am on Tuesday 13 May 2025 
Interview: To be confirmed 
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please

Internal Communications Officer

Reporting to Marketing & Communications Manager

Department: Communications

Salary range: £28,000 - £30,000 per annum

Hours of work: Full time 36 hours per week, 3 days on-site, 2 days WFH

Location: Putney, South West London

Closing date: 13/05/2025

What we can offer you:

· Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing

· Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)

· Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union

· Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.

· Free on-site parking (rare in London)

· More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.

Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.  

We are proud of our accreditation as ‘Leaders in Safeguarding’ and of recently becoming the first independent hospital to achieve the nursing accreditation ‘Pathway to Excellence’.

We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.

We have a passion for learning and development and supporting our staff through their career journey within the RHN.

About you

A fantastic opportunity has arisen for an Internal Communications Officer to be responsible for the development and implementation of all internal communications. This is to build employee engagement and ensure everyone is informed about RHN priorities and activities.

With excellent interpersonal skills, the post-holder will collaborate with other departments to develop opportunities, news stories and features to enhance internal understanding and engagement.  They will build strong relationships across the RHN to keep abreast of internal events, information and stories.

To succeed in this role, candidates should have some previous internal communications experience as well as some experience of developing and executing creative and innovative engagement and communications strategies, plans and events.  Candidates should also be skilled in Adobe Photoshop and InDesign, as well as Mailchimp, Dot digital and other digital communication methods.

To Apply

Please note we advise you to submit your application as soon as possible as we reserve the right to close this post at any time and will be reviewing applications as they are submitted.

Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.

RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team

The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantage.  
• The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
• In this role, you will provide support to all the women, including running co-designed activities and accompanying women to appointments.
• You will work closely with Specialist Support Workers who manage individual resident support and safety plans.
• You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
• You will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.
• The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Full job description can be found on our website

Salary: £29,769
Closing Date: Monday 19th May
Interview Date: Thursday 29th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer