Creative manager jobs

The role

We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.

At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.

National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:

•  Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.
• With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.
• With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.
•   With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.
• With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work. 

While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.

Responsibilities

Maintain and grow a strong pipeline of funders and clients

• Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.
• Ensuring we have access to relevant tendering frameworks.
• Maintaining a pipeline of charitable Trusts and Foundations.

Write and submit bids, and support others to

•  In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.
• In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.

Support and co-ordinate fundraising efforts of the staff team

• Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.
• Matching project ideas from across the team with funding opportunities.
• Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.
• Supporting members of the staff team to develop their business development and fundraising skills.
• ·Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.
• Maintaining our rate card.

Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects

•  Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.
•  Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.

Manage our partnership scheme

• Take lead responsibility for client management and renewals for organisations on our partnership scheme.
• Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of  our partnership offer.

General

•   Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals,  setting objectives, monitoring performance and supporting development.
•  Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.
• Report progress on our income generation to the board on a quarterly basis.
• Take a pro-active approach to including our members and people with lived experience in all areas of our work.
• Follow processes set out to measure, monitor and communicate the impact of our work.
• Support good project, financial and data management.
• Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
• Deputise for other members of the team when needed.
• Be prepared to take part in full day events, including providing planning and support.
• Be prepared to take part in events outside of core hours, when sufficient notice has been given

Person specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and work.
• Proactive, flexible and responsive
• Comfortable working in a team, as well as under own initiative
• Entrepreneurial and commercially savvy.
• Calm under pressure and able to work to tight deadlines while maintaining accuracy.
• Committed to reducing inequality and embracing diversity.
• Comfortable with a range of views and perspectives and keen to make connections and build relationships.
• Willing and confident to assert views, constructively challenge others and receive constructive feedback.

Skills and abilities

• Excellent bid writing skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
• Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
• Ability to embed clear and reliable processes amongst a team of creative and busy people.
• Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
• Able to work well under pressure and to tight deadlines while maintaining attention to detail.

Experience, knowledge and understanding

• A proven track record in securing funding in the health and care space.
• A strong understanding of health and social care.
• Experience in strategy development and delivery around income generation, fundraising or sales.
• Experience of winning work through competitive tendering (desirable).
• Experience of securing funding from Trusts and Foundations (desirable).
• Experience of client / account management (desirable).

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Equality and inclusion

As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.

We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.

We have a range of benefits in place to ensure everyone can thrive, for example:

• We are a Disability Confident employer
•  We offer enhanced parental and sickness leave
• We offer flexible working wherever possible
• We provide our employees with an annual wellbeing allowance
• And much more

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights, and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy, and capacity building with our member societies.

The FIGO Fistula Surgery Training Initiative (FSTI) project has been in existence for 10 years and in that time has become recognised as a key global project, instrumental in delivering capacity building and improved healthcare outcomes for women, with an emphasis on the global south. After 10 years the senior project manager has stepped down and FIGO are seeking to use this as an opportunity to review the project delivery model.

The Interim Senior Project Manager role will lead the FIGO Fistula Project on an interim basis and be responsible for the ongoing delivery of the project during that period. In addition, they will be expected to review the project delivery model, ensuring that the project aligns to best practice and delivers in the most effective and efficient manner possible for the future, whilst ensuring agreed project outcomes.

Job Title: Marketing Manager

Location: Remote

Hours: 35 hours per week
Salary: £45,000

Contract: Permanent

Interviews will be held on 27th May via Teams

What we are looking for:

A skilled marketing professional to join our team and help us improve our brand awareness and reach our target audiences. We’re a charity that delivers services locally but has a national impact and this role will help us grow our reach nationally while supporting the wider team in connecting with our audiences at a more local level.

We’re looking for someone who can put strategy into action and, importantly, track performance. You’ll have experience in line management or have led a similar-sized marketing team, so you’re comfortable providing support and guidance to develop people and help them achieve their KPIs. As a small team, you’ll be comfortable being hands-on and able to deliver impact with limited resources.

You’ll take the lead on developing concepts for campaigns to achieve our goals and support your team to deliver projects that optimise and improve our channels. As a creative thinker, you’ll know what makes compelling content. As you keep up with marketing trends and use data insights, you’ll know when to shift strategy to drive channel performance. You’ll be responsible for our estate of digital assets and you’ll manage the day-to-day relationship with our digital agency. You’ll work with them to ensure we’re making the most of our Google Ad grant and that our website is optimised.

Passionate about accessibility you’ll use your marketing skills to co-produce campaigns and content with our lived experienced experts that help encourage people to join our services, work in our teams and advocate for the rights of the people we support.

Key Purpose of the Role:

To develop and lead marketing strategies and plans to support our organisational aims

Essential Criteria

To thrive in this role, you must have:

• Previous experience in a marketing role
• Line management experience where you’ve supported someone to meet objectives and KPIs
• Adept at using data and insights to devise effective strategies
• Experience of delivering marketing, digital and communications campaigns
• Experience of delivering against and reporting on KPIs
• Demonstrable experience of SEO, PPC, social media and email marketing
• Strong knowledge of GA4
• Proven track record in utilising paid channels, including Google and Meta Ads
• Excellent interpersonal skills with the ability to manage the needs of both internal and external stakeholders
• Experience of managing multiple projects whilst still meeting deadlines
• Excellent problem-solving skills with the ability to develop creative solutions with limited resources
• A flexible approach to working and a willingness to support colleagues across the organisation
• Alignment with United Response’s values and a commitment to delivering our vision and mission

Desirable

• Experience of working in a marketing or communications role in social care
• Experience of the management and development of brand strategy
• Experience leading and coaching a similar sized team

Benefits

At United Response, we recognise and reward your contribution with:

• Annual Leave: 25 days of paid leave plus 8 bank holidays (pro-rated for part-time roles).
• Career Development: Fully funded training and recognised qualifications.
• Financial Security: Pension and life assurance benefits, alongside enhanced maternity and paternity pay.
• Wellbeing Support: Free access to occupational health, physiotherapy, and counselling services.
• Recognition Programs: Celebrate achievements through our UR Stars Recognition Scheme.
• Discounts: Savings at over 3,500 retailers via our online shopping platform.
• Travel Support: Season ticket loans for commuting.
• Referral Incentives: Rewards for introducing friends to our team.

About Us

United Response is a leading national charity, passionate about empowering individuals to lead fulfilling lives. We are committed to promoting independence, inclusivity, and equality for all, breaking barriers to ensure everyone can live, work, and socialise in their communities.
Our core values Creativity, Strength, Honesty, Responsiveness, and Unity drive everything we do.

Equal Opportunity Employer

As a Disability Confident Leader, United Response is committed to creating an inclusive recruitment process. We guarantee interviews for disabled applicants who meet the minimum criteria. 

Responsible to: Service Director

Responsible for: Service Delivery team managers and administrator in Loughborough

Hours: 37.5 hours per week

Contract: Permanent

Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.

Salary:£36,900 - £41,000 per annum for full time hours

About Us:

Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.

Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.

Key Responsibilities:

Service Delivery:

• Lead and coordinate young people services in Loughborough.
• Ensure effective partnerships with social services and key external partners.
• Oversee and develop the service delivery team.
• Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
• Manage the service delivery team budget and grant-funded projects.
• Ensure high-quality service delivery in line with our Theory of Change.
• Oversee systems involved in service delivery, working closely with the Operations Manager.
• Manage and mitigate risks in service delivery.
• Ensure compliance with internal and external regulatory expectations.
• Participate in on-call duty as part of the team rota.

Service Development:

• Foster a learning culture, learning from young people and stakeholders.
• Develop young people services in collaboration with the Service Director.

General:

• Support the organisation’s activities and maintain data confidentiality.
• Embrace and reflect Baca’s Vision and Values in your work.
• Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
• Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
• Work flexible hours as needed.

Person Specification:

Character/Attributes:

• Highly organised, able to work under pressure and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Aligned with Baca’s values and strategic goals.
• Flexible and able to respond to change at short notice.
• Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
• Critical and creative thinker, able to innovate solutions and make challenging decisions.
• Resilient, able to work under pressure and meet deadlines.

Experience:

• Proven experience at Senior Manager level in a comparable organisation.
• Experience in delivering young people services and working constructively as part of a team.
• Experience in analysing service delivery challenges and presenting solutions.
• Experience in developing and leading high-performance teams.
• Experience in managing projects with multiple stakeholders, including user engagement and budgets.
• Experience in the charitable sector (desirable).

Knowledge/Qualifications:

• Relevant qualification from a UK recognised professional body (desirable).
• Strong Microsoft Office skills.
• Knowledge of issues faced by unaccompanied asylum-seeking young people.
• Genuine concern for those the charity serves.
• Knowledge of team motivation and support.

Skills:

• Excellent communication and presentation skills.
• Strong organisational, project, and time management skills.
• Strong leadership skills, able to motivate and make difficult decisions.
• Ability to translate vision into financial plans.
• Ability to manage multiple tasks and prioritise workload.
• Initiative and problem-solving skills.
• Ability to make decisions with incomplete information.

Other:

• Ability to drive/travel to all service locations.
• Enhanced DBS check required.

How to Apply:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Are you a strategic and results-driven fundraiser with a passion for creating long-term impact? Do you have experience securing grants and sponsorships, delivering high-profile events, and building strong corporate partnerships? If so, we’d love to hear from you!

The Florrie is seeking a Fundraising Manager to lead on all income generation activity across the organisation. This pivotal role will focus on securing funding from trusts, foundations, and statutory sources; delivering major fundraising events like gala dinners and donor receptions; and developing meaningful partnerships - particularly with Liverpool-based businesses - to support our charitable programmes and growth.

As one of Liverpool’s most iconic community spaces, The Florrie has been at the heart of South Liverpool for over 130 years. Housed in a stunning Grade II listed Victorian building, we are a vibrant social, cultural, educational, and charitable hub. This role offers a unique opportunity to contribute to a legacy of community impact by helping ensure the long-term sustainability of our mission.

You’ll work closely with the CEO and senior team to shape and deliver a bold, effective fundraising strategy. We’re looking for a confident, creative professional with a strong track record in income generation and relationship-building—someone who brings fresh ideas, strong networks, and a proactive mindset to support The Florrie’s future.

For more information on this role please find the full job pack attached.

Key Responsibilities

Strategy & Fundraising Management

• Work with senior staff to develop and deliver The Florrie’s fundraising strategy, aligned with organisational priorities.

• Set and monitor income targets across grants, sponsorships, and events, reporting regularly to leadership and the board.

• Collaborate with the Finance Team to track income, manage funding pipelines, and address shortfalls.

• Ensure fundraising activity complies with legal, ethical, and data protection standards.

• Research, write, and submit compelling funding bids, building strong evidence-based cases for support.

Corporate Partnerships & Sponsorship

• Identify and engage potential corporate partners, especially Liverpool-based businesses.

• Create tailored sponsorship packages that reflect The Florrie’s mission and community impact.

• Cultivate long-term relationships with corporate supporters and represent The Florrie at external events and forums.

Fundraising Events

• Lead the planning and delivery of major fundraising events (e.g. gala dinners, donor receptions).

• Manage logistics, budgets, and promotion in collaboration with the Events Coordinator.

• Align events with organisational goals and evaluate outcomes for continuous improvement.

Communications & Advocacy

• Produce fundraising proposals, supporter updates, and promotional content.

• Raise The Florrie’s public profile through PR, digital media, and stakeholder engagement.

• Act as a passionate advocate for The Florrie’s values, vision, and community mission.

Essential Requirements

Person Specification

• Confident communicator with excellent relationship-building and networking skills.

• Passion for community impact, aligned with The Florrie’s mission.

• Experience managing high-profile events and corporate partnerships.

• Proactive, creative thinker with a solutions-focused mindset.

• Comfortable working with senior staff and contributing to strategic planning.

• Strong multitasker who thrives in a busy, deadline-driven environment.

• Excellent writing skills, particularly for grant applications.

• Strong organisational, planning, and time management abilities.

Experience & Qualifications

• Proven success in setting and achieving income targets, with a track record of generating over £100,000 per annum.

• Demonstrated experience in planning and delivering major fundraising events.

• Experience building and managing corporate sponsorships and partnerships.

• Familiarity with fundraising regulations, GDPR, and ethical fundraising practices.

• A relevant qualification in fundraising, communications, or nonprofit management (desirable).

• This role is subject to a satisfactory DBS check and references.

Benefits

The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community. 

In return, we offer:

• Pension scheme

• Discount in our on-site cafe

• On-site parking

• Development and training

• Access to free wellbeing activities such as yoga, keep fit, walking group, gardening

If you’re ready to take on a meaningful role where your skills will make a difference, apply today!

Creative Support is a visionary provider of adult health and social care services, with skilful, bright and enthusiastic staff. We require an organised, confident and skilful assessor to develop and deliver Diploma health and social care vocational qualifications.

Within this exciting role, you will assess a caseload of 30 vocational Diploma learners in a variety of settings at levels 2, 3, 4 and 5 in adult health and social care qualifications and associated subject matters. You will help support staff on vocational qualification programmes in accordance with professional standards, Skills for Care occupational standards and the CQC inspection framework for Health and Social Care.

As part of a fast-paced team and as an independent, self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the social care workforce.

Interviews will begin on 3rd June 2025.

Vacancy Reference Number: 82538

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

About Us
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK who live with allergic conditions. We work tirelessly to raise awareness, provide expert advice, and advocate for improved healthcare and rights for those affected by allergies.

The Role
We are looking for a dynamic and driven Fundraising Manager to play a crucial role in managing our amazing corporate partnerships, acquiring new business and the effective stewardship of our supporters. In this role, you will deliver on the £384k corporate partnership target.

Why Join Us? At Allergy UK, you’ll be part of a supportive and passionate team working to improve lives. We offer a collaborative environment where your ideas and expertise will shape the future of allergy awareness and advocacy in the UK. This is your chance to use your skills to create lasting change!

This is an exceptional opportunity to be at the heart of a truly exciting heritage restoration project to restore,  renew and open up to new audiences, a nationally-important building in a thriving but economically and socially challenged central London neighbourhood.

In November 2024, St Peter’s Walworth submitted a First-Round application to the National Lottery Heritage Fund (NLHF) for Development Phase funding for the “Building Beyond: Soane Reimagined” project. The request was for a First Round Pass of £3.1m and a Development Grant of £438,000.  A decision was received by NLHF on 13th March 2025 and pending Permission to Start, the Development Phase is set to run for 18 months, at which point a Delivery Round application will be submitted to activate a Delivery Phase.  Staff, a Design Team, a QS and specialist consultants will need to be competitively appointed to complete a list of required documents/studies for the Delivery application. Design development needs to be completed to RIBA Stage 3, planning, Faculty and consents need to be in place and all partnership funding raised or pledged.

Capital works are proposed to the exterior of the Church, respecting its heritage integrity, making it more sustainable and putting it in good order throughout. Similarly inside, where improvements will make the Church more welcoming, improving infrastructure and circulation and accommodating planned activities. Works will take place over the three floors: Crypt Basement, the Ground Floor and the Gallery/First Floor.

A full time Heritage Manager will need to be appointed at the beginning of the 18-month Development Phase. The successful candidate will provide leadership for the Project reporting to Claire Maugham (Chair of the Steering Group Committee) involved in strategic planning, management, execution, and coordination with internal and external stakeholders.  In order to achieve the goals of St Peter’s Walworth,  they will oversee design development to RIBA Stage 3 of “Building Beyond: Soane Reimagined” and oversee the preparation of key NLHF checklist documents, supporting on the roll out of a successful fundraising campaign - with a target to raise just over £1m working with a Fundraising Appeal Board, and a F/T Trusts and Foundations Manager.

The Heritage Manager will be a strategic thinker with an understanding of the planning and delivery of major projects funded by the National Lottery Heritage Fund (NLHF). We are also looking for a candidate that will successfully integrate partnerships that are being forged in the local area. They should have a strong background in project management and possess the ability to move adeptly between big picture thinking and day-to-day operations, where it will be necessary, for example, to process their own admin.

The Heritage Manager will have some experience of fundraising, networking and financial management and be comfortable working in a start-up environment, being able to demonstrate experience of extensive community engagement, as well as an understanding of and empathy with the ambitions and vision of the St Peter’s Walworth PCC (Parochial Church Council) and the needs of a Grade 1 listed building. 

They will bring an inclusive approach to their work, able to centre and involve the church and local community in the project while integrating the experience of a wide range of volunteer professionals

Their task will be ensure that the project is delivered within time and to budget in accordance with an agreed programme, budget and checklist of deliverables, as well as working closely with all project stakeholders and partners.

St Peter’s Walworth is an inclusive and welcoming Church. We seek candidates with the skills and experience required, irrespective of any protected characteristics, and encourage applications from all regardless of background. We are especially keen to receive applications from people who are members of communities minoritised and under-represented in the heritage sector. We are a Christian church but this role may be filled by someone of any faith or of none.

Abandon Normal Devices are seeking an experienced finance professional or small accountancy provider to manage our core finance functions on a freelance/contract basis. This is an ongoing, part-time contract supporting the financial operations of a small, ambitious arts organisation working at the intersection of art, technology and digital culture.

We are looking for someone with a strong understanding of charity finance, skilled in Xero, bookkeeping, payroll, reporting, audit preparation, HMRC filings and support with funding reports. You may be an individual already set up for freelance work, or a firm used to providing finance support to charities or arts organisations. You’ll work closely with the Chief Executive and liaise with trustees and external auditors as needed.

To apply for the role please:

• Read the Finance Manager Job Description
• Complete an Application Form 
• Complete an Equal Opportunities Form (submitted anonymously).

Application Timeline

• The closing date for applications is midnight Sunday 1 June 2025
• Interviews are expected to take place on W/b 16 June 2025

About us

Abandon Normal Devices (AND) is a commissioning agency and arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture. Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a
nomadic biennial bringing cutting-edge digital experiences to diverse locations.

Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: 330 Mare Street, London, E8 1HA

Hours: 40, five days over a seven-day rota

About the role

We are recruiting for an Assistant Shop Manager to join a busy and creative team in Hackney. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.

You will be primarily based in the Hackney shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 15 May 2025 at 23:59.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

OUR CHARITY

Campaign Against Antisemitism is the UK’s leading organisation fighting antisemitism nationwide. Our volunteer-led charity is dedicated to exposing and countering antisemitism through education and zero-tolerance enforcement of the law.

We raise awareness through front-page media campaigns and major outreach events such as the March Against Antisemitism. Our litigation continues to set landmark precedents. We pride ourselves on working intelligently and fast to deploy innovative and aggressive campaigning strategies against antisemites.

Every year, we reach millions of people through our work in the media and social media. We have become a go-to source of information and comment for journalists, tens of thousands follow us on social media, hundreds of thousands read our website and our research is widely relied upon.

We are a small team of staff with our main office in London, working with hundreds of dedicated and talented volunteers. We operate with an entrepreneurial, positive, passionate and thoughtful mindset to accomplish our mission.

THE ROLE

The full-time Communications and Research Manager reports to the Chief Communications Officer, working to help inform the public about antisemitism using a variety of media.

You will be joining our small, fast-paced, entrepreneurial staff team based at our office in central London.

The role brings a diverse set of responsibilities and an opportunity to work within a charitable organisation with a strong sense of purpose.

Responsibilities

• You will write and edit journalistic-quality articles about antisemitism, from crime to politics, including investigative pieces

• Compose posts for our numerous social media channels, where we have an unrivalled following

• Design mailouts for our subscribers, informing them of our latest work and how they can get involved

• Draft accessible content for videos and our podcast, working with our Creative team which will use your concepts and content to create final products for our online audience

• Cultivate media relationships and provide information and research to journalists in real-time

• Help conceive innovative campaigns to raise awareness of antisemitism and educate the public

• Submit complaints to media broadcasters, regulators and others when outlets fail to meet their editorial standards

• Correspond with members of the public who write in to us

• Work with our academic volunteers and pollsters to help explain the nature of antisemitism in Britain, trends and strategies for addressing it

• Support units across our organisation in the preparation of materials relevant to their areas of work that conform to our house style and brand

• Report to the Chief Communications Officer, supervise a Communications Officer and work with a dedicated team of staff and volunteers

Skills required

• Excellent interpersonal skills

• Meticulous attention to detail and strong organisational skills

• Ability to prioritise, analyse and respond quickly

• Some understanding of the history and current diverse manifestations of antisemitism

• Build and maintain strong relationships with journalists and other stakeholders

• Thrive in a fast-paced, mission-led environment

• Passionate about CAA’s mission and making a difference within a team

• Minimum of three years’ proven track record of writing or editing SEO-friendly content, preferably in a fast-paced environment

• Some experience in supervision or management, or a willingness to take on this next step in your career

What you will gain

You will gain a wealth of experience in:

• Writing and editing informative content that grabs and holds attention of diverse audiences using different media

• Applying defamation law and other legal principles and good practice to your writing

• Delivering high-quality, accurate content at a fast-pace

• Understanding how the news media industry works and the nuances across different social media channels

• Working within a team, supervising staff and volunteers and supporting others across a charitable organisation

• Building interpersonal skills in a fun and supportive office environment

You will play a key role in the development of CAA’s work in the UK and supporting its growth. You will receive training in areas where you do not yet have experience.

You will have the opportunity to be part of a charismatic, positive and passionate team

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

ID: 1449 Social Media Manager

Service: Digital Marketing 

Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance 

Location: Homebased

Hours: Full time 37 hours per week 

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity. 

Main Responsibilities (for details check the job description and person specification):

• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.

• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives 

• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate

• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion

• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.

Main Requirements (for details check the job description and person specification):

• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.

• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation 

• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.

• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.

• Experience of line management and/or mentoring a junior member of the team.

Benefits: 

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

• Closing Date: Sunday 1st June at 23:59

• To learn more about Family Action: Careers

Interviews are scheduled to take place virtually on 9th and 10th June 2025.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)

We about reserve the right to close the role early if we find suitable candidates.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

Join our team as a Communications Manager where you will be the voice of MSI UK!

Our Digital, Marketing and Communications team is expanding! We are looking for a passionate and pro-choice communications manager to join our team and support people accessing reproductive healthcare services in the UK.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £42,213.23 - £46,434.55 for base locations outside of London, dependant on experience and location
• Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience and location

Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare and rights.

If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!

What can we offer you?

• ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life
• �� Market leading Aviva pension provider up to 5% employer contribution
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

• Lead and manage internal and external communications activities.
• Collaborate with colleagues across the organisation to foster collaboration and ensure consistent messaging.
• Plan and execute successful communications strategies and plans.
• Act as a brand guardian, working closely with departments and external agencies on key publications (e.g., Safeguarding Report, Quality Accounts).
• Use initiative to drive communication projects forward and define communication strategies.

What we’re looking for:

• Proven track record in communications management.
• Excellent verbal and written communication skills.
• Ability to work autonomously and collaboratively.
• Strong project management skills.
• Experience in developing and executing communication strategies.