Crime volunteer roles

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per week. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

This is a fantastic opportunity to join a friendly, values-driven charity making a real difference to people experiencing homelessness. We welcome applications from people of all backgrounds and will do our best to meet accessibility needs.

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. Through compassionate, courageous, and collaborative action, we support over 100 community-run night shelters, deliver our own services to help people find and sustain tenancies, and influence national policy to create a fairer housing system.

We are now seeking two Finance Trustees to strengthen our Board. We’re particularly keen to hear from people with charity finance expertise who can support our Finance Subcommittee and provide insight and guidance to the wider Board.

For the full role description and requirements, please see the attached JD and Person Specification.

Inclusive Boards is pleased to be supporting Child Action Northwest (CANW) in their search for Trustees.

CANW is a charity dedicated to supporting children, young people, vulnerable adults and families who need help and we’ve been doing this for 130 years.

Our history stretches all the way back to the founding of Blackburn Orphanage in 1886. A lot has changed since then, but many of the challenges facing those in need are similar today.

We have the experience and the passion to focus on the support needed by children, young people, families and communities across the North West and beyond.

CANW is seeking to recruit up to four new Trustees. Applicants should bring all of the following skills, experience and attributes: 

• A commitment to the organisation

• A willingness to devote the necessary time and effort

• Strategic vision

• Good, independent judgement

• An ability to think creatively

• A willingness to speak their mind

• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

• An ability to work effectively as a member of a team

• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

We are particularly interested in hearing from candidates with skills in one or more of the following areas: Finance and treasury, Commercial Law, Business Development and Growth, and Digital.

At CANW, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive and to being a place where all belong. We are keen to ensure our board membership reflects our values and therefore particularly encourage applications from candidates who represent faith and cultural communities and from young people especially those who may have lived experience of the care environment.

By joining our board, you will contribute to a cause that truly matters and have the opportunity to make a lasting difference in the lives of the children, young people, vulnerable adults, and communities we serve.

We are a small, friendly, place-based funder seeking up to 3 new volunteer Trustees to take us into the next decade.

Opportunity – Volunteer Trustee (we have 10 currently)

Location – London Bridge/Borough High Street SE1 (hybrid meetings, in-person encouraged)

Salary - Voluntary (Reasonable expenses reimbursed)

Hours – equivalent to 1 day per month

Trustees attend 4 required board meetings each year in March, June, September, December. We also encourage attendance at our quarterly Finance Committee and/or occasional grant assessment meetings. All are hybrid meetings run from our office near to London Bridge SE1.

About Us

Wakefield Tetley Trust is a long-established grant-maker working in Tower Hamlets, Southwark and the City of London since 2008 as a joint entity, originally created in the 1930’s as two separate charities. We support people in need by funding local charities and community groups who work with individuals and communities who are marginalised or disadvantaged, for example because they have difficulty in accessing resources, face discrimination or may experience poorer social, economic and health outcomes. In 2024 the Trust made grants of £213,152 towards work in support of our aims.

The opportunity

We are looking for up to 3 community-minded individuals who might live or work in our area of benefit. You will be keen to engage in high quality grant-making through informed understanding of the needs and challenges facing the charities and communities that we support.  We always need to add to our professional skill base so if you have experience relating to governance, finance, property, strategic and operational management, that is equally welcome. You’ll play a key part in developing our future plans and, as we are looking to incorporate in the next 12 months, you will play a part in achieving that and other changes.  

Time Commitment

Being available, engaged and a sounding board for staff and other Trustees is just as important as attending 4 mandatory meetings each year. We hope you’d take up the opportunity to visit and meet with grant holder charities, and to develop your knowledge and intelligence of issues that affect people in our area of benefit.

Who You Are

We’re looking for up to three individuals who bring enthusiasm, knowledge or interest in the local area we cover (or willing to learn), commitment to sound governance and the intention to make high quality grant-making. You might have a specific social interest or issue that you want to champion, and you’ll be a collaborative team member of the Board.

We particularly welcome applications from people currently living or working in the London Boroughs of Southwark, Tower Hamlets or City of London.