Criminal justice jobs
Job Title:Quality Assurance and Training Programme Lead
Internal Job Title:Practice Improvement and Training Programme Lead
Hours: 35 per week (full time)
Location:Home-based withregular travel across England.
Contract: Permanent
Salary:£43,183 per annum (London weighting £48,364)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the programme
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network.
About you
We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network.
About the role
The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice.
The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of serviceyou are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
The National Safeguarding Policy and Development Manager will provide strategic leadership and manage a team focused on developing and implementing safeguarding policies for the Church of England Central Services.
As the National Policy Development Manager, you will play a crucial role in the National Safeguarding Team, offering strategic guidance and managing a team of policy professionals. Reporting to the Deputy Director for Development, you will be an integral part of the NST Leadership Team. This role demands substantial experience in senior-level safeguarding work, public speaking, and complex policy writing.
1. To operate at a strategic level, providing expert advice and guidance to senior church leaders, including the Deputy Director for Development on matter of policy and policy development.
2. To lead a team who manages and review effective processes for the development and implementation of a range of national safeguarding policies, codes of practice and guidance, including the development of project plans for policy development and implementation based on sound project management principles.
3. To coordinate the policy team to ensure they undertake the necessary policy and guidance development arising from the implementation of national reviews of the Church, including but not exclusive to: the investigation carried out by the Independent Inquiry into Child Sexual Abuse into the Anglican Church (2020), the review led by Keith Makin in relation to the late John Smyth QC (2024) and the Charity Commission (England and Wales) Regulatory Action Plan for the Archbishops Council (2025).
4. To ensure that the policy team work collaboratively and engage all relevant stakeholders in the policy development and implementation process, including survivors, relevant lead bishops, clergy, church working groups, Regional Safeguarding Leads, Diocesan Safeguarding Officers / Cathedral Safeguarding Officers, including through the establishment of project working groups.
5. To ensure that engagement takes place with technical / functional experts relevant to the policy field, including academics, legal advisors, HR experts, and data protection officers, as well as researching the evidence base for the policy area, ensuring consistency with national, canon and ecclesiastical law and policy.
6. Ensuring the policy produced by the policy team is relevant to all parts of the Church, in particular: dioceses, parishes, cathedrals, religious communities and Theological Educational Institutions, and is informed by learning from within the Church (e.g. from Safeguarding Practice Reviews and diocesan / national audits).
7. Overseeing the work undertaken with relevant stakeholders to develop implementation plans for new and revised policies.
8. Working with NST colleagues at a leadership level to support a cycle of learning and review for national safeguarding policy.
9. Following governance processes for the approval of new and amended policies, including the preparation of timely, appropriate papers and reports for the National Safeguarding Steering Group, National Safeguarding Panel, General Synod and others.
10. Leading work to engage with other departments and working parties across the NCIs to ensure that their work and initiatives reflect national safeguarding policy.
11. Overseeing the safeguarding e- manual, including the maintenance and support contract and ensuring that it is kept up to date.
12. Working with Legal and other relevant functions to amend canon and ecclesiastical legislation relevant to safeguarding, by developing policy instructions, and supporting consultation and the drafting of new or revised legislation.
13. Building relationships and working with survivor groups and individual survivors, and colleagues in the NST:
* to ensure that the survivor perspective is present in safeguarding policies.
* to ensure that the survivor perspective is present in other areas of development and activity such as safeguarding training and quality assurance.
14. Effectively lead a policy team to prepare briefings, responding to and contributing to communications, and answering queries from dioceses and other Church Bodies on relevant aspects of safeguarding policy.
15. This role has line management responsibility for a small team of Policy Officers and a Policy Lead.
16. Represent the National Safeguarding Team Senior Leadership Team at strategic and governance meetings, deputising when necessary.
This is a fixed-term contract ending on 31st May 2027.
Closing Date - 25th August at 5pm.
Essential
Skills/Aptitudes:
1. Able to operate at a senior level, providing a strategic overview on policy matters.
2. Able to effectively line manage a small staff team, providing reflective supervision which enables the individual to professionally develop.
3. Able to build effective, trusting influential relationships with a wide range of internal and external stakeholders, at all levels.
4. Able to lead and manage complex projects through all stages including at a national level
5. Able to develop project plans based on sound project and change management principles.
6. Able to lead and facilitate project groups, ensuring they deliver the outcome required.
7. Able to communicate complex ideas succinctly and clearly in writing for a range of audiences.
8. Ability to analyse and summarise large amounts of complex written information from a range of sources and turn into meaningful policy.
9. Able to speak in public to large groups of people in an impactful and engaging way.
10. Ability to communicate with survivors and people of all backgrounds effectively both in written form and verbally.
Knowledge/Experience:
1. Experience of working at a senior level in a complex safeguarding environment.
2. Experience of line managing a team of individuals in order to get the best from them.
3. Experience in safeguarding of children and/or adults and policy and guidance development in the safeguarding sector.
4. Experience of producing clear, effective national policy and guidance for a range of audiences.
5. Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation) both current and historical as relevant to non-recent abuse.
6. Knowledge of latest research and practice developments in the safeguarding field.
7. Experience of working across departments and organisations to support strategic policy development, delivering projects that have measurable impacts.
8. Experience of analysis and effective communication of safeguarding recommendations and findings.
9. Experience of working with a wide range of stakeholders including senior officials.
10. Experience of engaging with children, young people and adults at risk.
11. Experience of working with survivors of abuse.
12. An understanding and application of trauma-informed theory, approaches and practice.
Personal Attributes:
1. Able to inspire the trust, confidence and commitment of others.
2. Personal authority, gravitas and confidence - able to influence and persuade at all levels and with a range of stakeholders.
3. Relational: expert in valuing and managing relationships with others as the means of delivering change. Emotionally intelligent.
4. Politically astute - understanding, and managing successfully, organisational politics.
5. Principled - strong value base and commitment to doing the right thing.
6. Brave - willing to challenge others constructively and to be self-reflexive, welcoming feedback.
7. In sympathy with the aims of the Church of England
Desirable
1. Experience of safeguarding quality assurance and inspection / audit processes.
2. Knowledge of how safeguarding operates in the Church of England.
3. Understanding of Church of England national structures and policies.
4. Experience of co-production with adults with lived experience.
Education:
Degree level or equivalent experience.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking an Training & Prevention Officer to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role
Using your facilitation and relationship-building skills, you’ll help embed consent education, challenge harmful attitudes, and raise awareness in businesses, schools and communities across London. This is a rare opportunity to hone your training craft and deliver something vital, urgent and right at the heart of today’s conversation around gender, power and safety. Join us to flip the script on sexual violence.
What You'll Do
You will play a vital role in expanding Rape Crisis South London’s prevention, awareness-raising, and income-generating activities within the Fundraising & Communications team. You will deliver trauma-informed training, workshops, and briefings – rooted in our decade’s long specialist experience — to challenge myths, break the silence around sexual violence, and embed supportive cultures across partner organisations. You will build sustainable partnerships, especially with corporate businesses, not-for-profit agencies, schools, universities and youth settings, that both deepen our impact and help grow our income through funded training and prevention programmes. In doing so, you’ll ensure prevention and awareness remains central to our mission, while enabling our organisation to scale services and income in a way that upholds the highest training standards.
About You
- Excellent presentation and group facilitation skills
- Ability to engage and interact with corporate professionals, as well as young people, to challenge attitudes and behaviour to reduce violence against women and girls and support gender equality
- Excellent verbal and written communication skills
- Adaptability and flexibility to effectively deliver compelling training whether to corporations, schools, charities or community groups
- Ability to communicate effectively and sensitively on difficult subjects and confident to confront distressing issues
- Demonstrable ability to show empathy, actively listen, and respond sensitively and appropriately when engaging with individuals affected by or discussing sexual violence
- Ability to create positive working relationships with external agencies whilst also being confident to hold boundaries as needed
- Strong relationship management skills with the ability to understand what motivates different sectors (e.g. education, corporate) to invest in training, and to confidently position our training packages as meeting their specific organisational goals and values
- Can work independently and within a team, to plan, prioritise, manage workload and implement work effectively to meet deadlines
- Ability to reflect on own practice and identify areas for own professional development
- Strong administrative skills including the use of Microsoft Outlook, Word, PowerPoint, Excel and SharePoint
- Willingness and ability to travel to locations across London
Person Specification
Essential
- Experience of delivering workshops to professionals
- Experience of working in a multiagency setting, developing partnerships with a wide range of statutory, voluntary and private sector organisations
- Experience of delivering training to educational professionals
Desirable
- Experience delivering training to children and young people in education and youth settings
- Relevant training qualifications
- Experience of generating sales and repeat training bookings
- Experience of providing direct support to female survivors of sexual violence
- Experience of working within a specialist sexual violence or violence against women and girl’s organisation
- Experience in using CRM systems
What You Bring
- Deep understanding of trauma‑informed practice and the impact of sexual violence
- Strong communication skills
- A commitment to equity, diversity, and inclusion
- The ability to foster a safe, supportive and high‑performing team culture
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Training and Prevention Manager, the Director of Fundraising & Comms, and one other panel member.
The whole process from advertisement to appointment, may take up to 3-4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role.
- Interview date(s): Rolling basis
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
- 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
- After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
- We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
- As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
- We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
- We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fixed-Term Contract until 31 March 2027
Full-time, 35 hours a week.
Based at Newham University Hospital
Are you a proactive, compassionate and engaging individual with a proven record of engaging successfully with ‘challenging’ young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position.
About St Giles
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation.
About this key role
You will be embedded in the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
What we are looking for:
- Proven experience of providing support, advice and advocacy and communicating the needs of clients to other professionals
- Substantial experience of engaging successfully with ‘challenging’ young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
- Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation
- Substantial experience of working as part of a multiagency team, working together to achieve positive outcomes for young people
- Knowledge and an understanding of issues facing this client group such as youth offending, knife crime, social exclusion and isolation, child criminal exploitation, adverse childhood experiences, and trauma
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked.
This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.
This is a fixed term role until 31 March 2027
Closing date: 24th August 2026.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Renters Rights -Caseworker
Salary: £31,101 per annum
Closing date – 04 September 2026
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. We provide a range of services that are designed to improve people’s lives.
At Safer Renting we tackle the abuse of renters and criminality in the private rented sector by leveraging our partnerships with local authorities to hold landlords accountable for providing safe, decent, and secure homes. We also seek to transform the sector through our award-winning research and campaigns.
Our team is very diverse in terms of cultural diversity and lived experience, we offer staff a range of competitive benefits.
The successful candidates will have experience of:
- Empowering individuals with the knowledge, guidance and confidence to exercise and enforce their rights.
- Supporting legal action and securing positive outcomes for individuals through evidence-based case preparation.
- Championing tenant’s interests.
How to apply
Applicants will be required to submit their CV along with a supporting statement outlining their relevant experience and suitability for the role.
You will also be required to download and complete a Criminal Records Declaration Form and a Diversity Monitoring Form, both of which are available on the Work With Us/Job Opportunities page of our website.
We value diversity and warmly encourage applications from disabled and Queer/LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Note Recruiters or Agencies will not be responded to .
The client requests no contact from agencies or media sales.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
The roles is full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
Key Responsibilities:
- You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
- Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
- Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
- Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
- Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records.
- Experience of adapting communication styles to be able to effectively communicate.
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.
The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.
The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.
This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.
Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years
Key responsibilities:
Outreach & Engagement
- Deliver assertive outreach across Surrey providing a person centred and trauma informed approach to clients referred into the project.
- To work with clients in the community using a safe, risk assessed approach. Working collaboratively with other practitioners to best support the needs of the client.
- To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
- To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
- Work with clients to develop an action plan that best fits their current needs, identifying any barriers and be proactive in supporting them to achieve their goals.
- Undertake continuous assessments with all clients, monitoring their well-being and development through the use of, but not limited to, GAD7, PHQ9, impact reporting and individual case studies.
- Engage service users who may be resistant or disengaged from traditional support services.
Safeguarding & Risk Management
- Identify, assess, and respond to safeguarding risks.
- Develop and implement risk management and safety plans in collaboration with service users.
- Act promptly on safeguarding concerns in line with company and local authority procedures.
- Work closely with police and safeguarding teams to protect victims.
Case Management
- To record and maintain accurate and comprehensive client case notes on our database. Including ensuring all project monitoring material is completed within set timeframes and reported to management.
- Complete needs assessments and co-produce support plans tailored to individual needs.
- Monitor progress and adjust interventions accordingly.
Multi-Agency Working
- Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences).
- To facilitate joint working with other support services to tackle any barriers, including Housing; Health; Social care; Domestic abuse; Drug and Alcohol and Criminal Justice.
- Advocate on behalf of clients to access services, housing, and support.
Working Conditions
- Regular lone working and community-based visits, including high-risk environments.
- Flexible working hours, which may include evenings and weekends.
- Requirement to follow all health and safety and lone working procedures.
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
The post is looking for someone who has:
- Experience supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage.
- Experience of assertive outreach, intensive engagement or working with people who may be reluctant to access support.
- A strong understanding of safeguarding, risk management and working with complex or high-risk situations.
- Knowledge of issues such as cuckooing, county lines, exploitation, trauma-informed practice and harm reduction.
- Excellent communication and interpersonal skills, with the ability to build trust and work in a non-judgemental way.
- The ability to work independently, manage competing priorities and make sound decisions in challenging environments.
- Resilience, empathy and strong problem-solving skills.
- Good IT and record-keeping skills.
- The ability to work flexibly across Surrey, with a full UK driving licence and access to a vehicle.
- A commitment to Catalyst’s values of kindness, commitment and integrity, and to equality, diversity and inclusion.
Benefits
- 26 days annual leave plus bank holidays (increasing with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Safeguarding & Checks
- This role is subject to a basic DBS check.
- A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
- All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week. Working on a rota covering 7 days a week, early shifts (8am-3.30pm) and late shifts (2.30pm-10pm)
Contract: Permanent
Location: London Borough of Wandsworth
Job reference number: 1749
Who we are -Cranstoun is a social justice and harm reduction charity. We offer a wide range of services across England including housing & homelessness, substance use, domestic abuse, children & young people and criminal justice.
About the job - An exciting opportunity has arisen to join our supported housing services in Wandsworth.The service has 30 units of accommodation across 5 sites. This role will operate across our various levels of supported housing, including a flexible threshold unit that adopts a harm reduction approach with flexible tolerance toward drug use.
You will be part of a team providing support to the residents in the service and will be required to work on a rota basis that includes every other weekend. The service is set up to support residents to stabilise their substance use, focusing on harm reduction whilst improving independent living skills and achieving their individual goals. As a keyworker, you would keywork not less than 2 residents, providing support and advice through regular planned keywork sessions. In addition, you would work closely with our partner organisations to ensure that the residents receive support tailored to their needs. You would also contribute to the running of in-house groups and sessions, as well as external activities and days out,
You will receive on the job training and support, as well as access to a wide range of learning opportunities, both from Cranstoun and partner organisations. We are looking for people with experience of providing support to people with multiple disadvantages, experience of working in a supported housing setting would also be advantageous. If you would like to be part of a dedicated team committed to working towards positive outcomes with our residents, we would like to hear from you.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Interview date:
- The first round will end on 16/8/2026. The interview will be arranged at the end of Aug/ early Sep.
- The second round will end on 6/9/2026. The interview will be arranged in early Sep.
- The third round will end on 27/9/2026. The interview will be arranged in early Oct.
Remark:
- We may also consider appointing the candidate as a Trainee Housing Support Worker where they do not yet fully meet the Housing Support Worker requirements but demonstrate clear potential to develop into the role.
- If a suitable candidate is identified at an early stage, we will close the recruitment process.
About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About the Service
East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work.
About You
In the role of Young Women and Girls Advocate you will hold a caseload of young women and girls aged 11-17 years old, who have been subjected to sexual violence. You will support those whose choose to report through the criminal justice process. In addition, the role involves providing broader support to young women and girls to address the multiple impacts of sexual violence. This post involves travel across East London, and a hybrid model of home and office working.
This is an exciting opportunity to join a growing Rape Crisis Service in a supportive feminist organisation. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly encourage applications from Black, Asian and minoritised women, young women with lived experience and those who have experience of accessing services as a young woman/child.
Job Ref: nia 222
Hours: 35 hours per week (including 1 evening per week and occasional Saturday mornings
Team: East London Rape Crisis
Salary: £29,000- £32,000 dependent on experience and qualification
Location: Hybrid approach to office, outreach and home working. Current office locations are Islington and Dagenham Heathway
CV's will not be accepted. The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Delivering cutting edge services to end violence against women and children.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
National – home/hybrid with travel to local authority areas as required
Ref: MMA-261
Are you an experienced programme or partnerships professional with a talent for building relationships, making sense of complex information and turning insight into action? Do you have the skills to engage senior stakeholders, work collaboratively across systems and help shape a new national programme from the ground up?
If so, St Giles Trust is looking for a Programme Mobilisation Manager to lead the mobilisation of our national lived experience support programme as part of the Changing Futures initiative.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Programme
Changing Futures is a national, cross-government programme that supports local authority partnerships to improve outcomes for people experiencing multiple disadvantage, including homelessness, substance misuse, poor mental health, domestic abuse and contact with the criminal justice system.
St Giles Trust has been commissioned to deliver a national lived experience support offer, working alongside the Ministry of Housing, Communities and Local Government (MHCLG) and other national partners to strengthen local delivery, embed lived experience and support long-term systems change.
About this key role
This is an exciting opportunity to shape the early development of a national programme. During this three-month mobilisation phase, you will build strong relationships with local partnerships, people with lived experience and national stakeholders, gathering insight to understand local priorities and ensure our support offer is responsive, practical and grounded in real experience.
You will lead engagement and listening activities across local areas, identify opportunities for collaboration, translate learning into clear delivery plans and help establish a credible and influential national presence for the programme.
What we are looking for
- Proven experience leading programme mobilisation, implementation or service development within complex partnership environments.
- Experience working across systems supporting people experiencing multiple disadvantage, social exclusion or related fields.
- A track record of building effective relationships with local authorities, statutory agencies, voluntary sector organisations and people with lived experience.
- Strong analytical skills, with the ability to interpret complex information and translate insight into practical action.
- Excellent communication, facilitation and influencing skills, with confidence engaging a wide range of stakeholders.
- The ability to work strategically while maintaining a practical, delivery-focused approach in a fast-paced environment.
Please note this role requires a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)
You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.
As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
Key Responsibilities
- Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
- Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
- Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.
About You
You will need:
- Experience of working in an administrative position ideally within the criminal justice field.
- Previous experience of managing and supervising people
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
- Experience of performance reporting and training delivery.
- To be proactive, self‑motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location:Hybrid working, with a minimum of two days per week based across Chelsea and Westminster Hospital NHS Foundation Trust and Galop’s London office.
Salary:You will start on scale point F3, £33,771.85 per year (including London Weighting of £4,296.25).
Hours: 35/week
Contract: Fixed Term to 31 March 2027
About Galop
Galop is the UK's LGBT+ anti-abuse charity (est. 1982). We support thousands experiencing domestic abuse, sexual violence, hate crime, honour-based abuse, forced marriage, and conversion therapies. Person-centred, empowerment-based, trauma-informed. We drive policy change and legislative reform for LGBT+ victims.
The Role
Provide specialist domestic abuse advocacy to LGBT+ survivors at Chelsea and Westminster Hospital NHS Foundation Trust as part of Safe Horizons London Partnership. Work independently within the hospital, supervised by Galop, delivering advocacy, risk assessment, safety planning, and improving access to specialist support.
You Will
- Manage a caseload of LGBT+ survivors experiencing domestic abuse
- Deliver trauma-informed, survivor-led advocacy and safety planning
- Complete DASH assessments and support MARAC referrals
- Work with NHS safeguarding teams whilst maintaining independence
- Support access to housing, criminal justice, health and specialist services
- Respond promptly to referrals and prioritise high-risk cases
- Build relationships with clinicians to improve referral pathways
- Deliver training on LGBT+ domestic abuse
- Maintain accurate case records
About You
Passionate about improving LGBT+ survivors' lives. Work autonomously in healthcare, building strong relationships with clinicians and safeguarding practitioners. Combine excellent professional judgement with trauma-informed, survivor-led advocacy. Organised, resilient, committed. Good self-care essential. Training and support provided — you don't need to be an expert.
LGBTQ+ applicants only (Equality Act 2010, Genuine Occupational Requirement).
Essential
- Experience supporting domestic abuse/gender-based violence survivors
- Understanding of LGBT+ survivors' barriers to mainstream services
- Advocacy or case management experience
- Safeguarding knowledge and DASH risk assessment experience
- Case record management and GDPR knowledge
- MARAC and IDVA processes understanding
Essential Skills
- Trauma-informed, survivor-led advocacy
- Strong advocacy and negotiation with statutory agencies
- Risk assessment and decision-making under pressure
- Professional relationships across multidisciplinary teams
- Professional boundaries and resilience
- Independent working and workload management
- IT systems proficiency
Desirable
- NHS/healthcare setting experience
- SafeLives IDVA accreditation
- Training delivery experience
- Criminal/civil justice knowledge
Working at Galop
We encourage applications from underrepresented groups: trans/non-binary, Global Majority, people of faith, those with disability, and those with lived experience of abuse.
Reports To: Senior IDVA/Advocacy & Support Manager
Closing: 14 August 2026 | Interviews: Week of 24 August 2026
REF-229 997
We are seeking a dedicated and compassionate Triage & Early Interventions Officer - Children and Young People (CYP) to join our Operations team in Wakefield, working 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.
As a Triage & Early Interventions Officer you will:
- Conduct comprehensive impact & risk assessments for clients.
- Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights.
- Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed.
- Maintain accurate & confidential case management records.
- Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.
About You
Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Deputy Service Manager
Location: Romford, please note that this location does not have step free access
Salary: £34,400
Shift Pattern: 37.5 hours per week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours on call service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Romford . Our service is a Independent Approved Premises commissioned by Criminal Justice Service (IAP) based in Havering. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents.
You will also support some day-to-day team responsibilities, including providing tailored support directly to residents. As a Manager, you will help drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma‑ and psychologically informed environment. You will work collaboratively with the team, wider services, and external partners to ensure the service runs smoothly. We’re looking for a solution‑focused individual with experience in similar service environments, who can create a safe space for individuals to learn and grow, while continuing to embed trauma‑informed and psychologically informed practice that puts people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets





