Crisis jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Hospitality Action
Hospitality Action is the hospitality industry’s benevolent charity, supporting industry workers who have fallen upon hard times. Hospitality employees are a vibrant and diverse group that work tirelessly behind the scenes to facilitate many of our best memories, meals out with friends, parties, weddings and family gatherings. But the industry can be demanding, with long hours, high pressure environments and physically demanding work. In recent years we have seen an unprecedented increase in demand for our support, as hospitality businesses and employees struggle to cope with the ongoing cost of living crisis, and this demand shows no signs of slowing down.
Role Summary
The Grants & Advisory Caseworker will join a small, passionate team, dedicated to supporting individuals and families in financial need. You will process and assess grant applications, analyse financial and personal circumstances and make grant awards under your own delegated authority level, occasionally escalating to management and Trustees, where appropriate. Your empathetic approach and signposting expertise will empower applicants to access advice and guidance from internal and external resources, and ensure our support has a lasting impact on their situation.
Key Responsibilities
· Process a range of applications for assistance to help low-income families with grants towards essential needs. Analyse information against criteria, interpret financial information, liaise with other outside agencies and reach awards and recommendations on financial assistance.
· Monitor and respond to requests for assistance via telephone, email and post.
· Ensure all communications are personalised, reflective and demonstrate empathy and an understanding of individual circumstances.
· Maintain detailed and accurate case and financial records, logging data received, and actions taken in line with current policies and procedures.
· Draw on all available resources to offer support to beneficiaries, advise beneficiaries on possible benefit entitlements and signpost to other sources of support, where appropriate.
· Maintain confidentiality in all areas of the role in line with procedures and Data Protection legislation.
· Share in team related tasks including daily case prioritisation, first line assessment (triage), emergency applications and payments.
· Work with colleagues to foster a co-operative, flexible and team-focused environment.
· Any other duties that may be reasonably required from time to time.
Person Specification
Essential
- Previous casework experience in the charity or public sector
- Ability to manage a complex workload and adapt to changing priorities
- An organised methodical approach to work and time management
- Excellent written communication skills
- Caring and compassionate, with good listening skills
Desirable
- Experience in a Caseworker/Grants Officer role in a grant-making charity
- Up to date, working knowledge of State and local authority benefits
- Experience in day-to-day use of a CRM, or other client database
Job offers with HA include:
- Generous holiday allowance (standard 25 days + BHs), additional discretionary leave at between Christmas and New Year
- Stakeholder Pension scheme (with 10% employer contribution of gross salary)
- Auto enrolment onto HA’s bespoke employee assistance/wellness scheme (for access to mental health support, rewards and benefits - including retailer discounts)
- Death in-Service, Long-Term Illness or Disability scheme (life assurance of 4 times salary)
- Interest free Travel Loan scheme
- Expenses to cover standard eyesight/vision test
The client requests no contact from agencies or media sales.
Contract start date: Provisionally 1 November 2025
In this key role you will own and lead an innovative membership strategy to achieve ambitious population and income targets by accelerating member acquisition, delivering compelling member experiences, driving immediate engagement, creating long-term loyalty and running membership operations.
You will advocate for the importance of membership at Kew working with colleagues across the organisation. You will lead the membership response to our new brand framework and CRM programme to increase engagement and accelerate support of Kew as a charity whilst embedding our proposition of ‘creating a thriving planet, powered by plants and fungi.’
You will bring extensive experience of leading a significant membership or loyalty scheme. Experienced in turning audience understanding and data in actionable plans to achieve growth, you will be analytical, innovative, creative and commercially driven.
Strong project management skills with good negotiation and persuasion are essential as you work with others to deliver membership experiences.
Interviews are due to take place on 9 & 10 October.
This role is based at Kew with the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interviewing disabled applicants who meet the essential criteria for the post.
No agencies please.
We have an exciting opportunity to join the Pan London Children & Young People's Service on a fixed-term basis to 31/03/2026
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is based in our Islington office with the flexibility of hybrid working, travel will also be required to other VS offices across London.
As a Children & Young People's Caseworker, you will be required to:
- Conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.
- Provide one to one support to children and young people living in families affected by domestic abuse.
- Effectively manage a caseload of different risk level cases of approx. 12-15 young people and provide specialist support to reduce the risk and increase safety
- Review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.
- To consult with and involve children and young people in making decisions about themselves and the development of the service.
- Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.
- To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.
You will need to have the following essential skills:
- Experience of working directly with vulnerable children and young people aged 4 - 17, on a one to one basis, with a proven ability to work in creative and appropriate ways to engage with children and young people
- Experience with assessing risk and taking appropriate action to safeguard children and young people experiencing domestic abuse.
- An understanding of the current issues for children and young people experiencing crime, domestic abuse and relationship abuse
- Experience of delivering effective multi-agency and partnership work, including building relationships with statutory and voluntary CYP service providers
- Effective organisational skills, including experience with planning, prioritising, managing crises and a caseload, and maintaining accurate and confidential case records
- Excellent written & verbal communication skills and Excellent IT skills including Word, Excel, databases, internet and Outlook
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Hybrid - Farringdon, London
Closing Date: 17 September 2025
Ref 7165
We're looking for an individual experienced in loyalty and retention campaigns to join us as our Marketing Executive – Loyalty, on a 6-month fixed term contract basis, where you will work with colleagues across our Public Impact directorate to deliver outstanding supporter-centred marketing that deepens engagement, grows donor value, and helps create lasting change for children.
This is a hybrid working role, working from our Farringdon office approximately once a week, typically on a Thursday, depending on the needs of your role and team. This will be discussed with during the interview process.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Marketing Executive – Loyalty, you will play a key role in delivering compelling, multi-channel campaigns that build deeper supporter relationships and increase income for Save the Children UK. Working closely with Marketing Managers, you'll help design and deliver campaigns across Direct Mail, Email, Telemarketing, SMS and Messaging, ensuring our supporters feel valued, inspired, and connected to the impact of their generosity.
About you
To be successful, it is important that you have:
• Experience in customer or supporter loyalty and retention marketing within the charity sector.
• A track record of growing existing customer or supporter value through appeals, supporter journeys, or donor care initiatives.
• Experience delivering marketing across at least two channels such as Direct Mail, Email, Telemarketing, or SMS.
• Strong project management skills with the ability to deliver complex activity on time and to budget.
• Experience using data and insight to inform plans and improve results.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 17 September 2025
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
This is a hybrid working role where you will be required to come in to your contracted office approximately once a week, typically on a Thursday, depending on the needs of your role, team, or service. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Homebased – UK
Closing date 21 September 2025
Ref 7162
Save the Children UK has an exciting opportunity for a collaborative and commercially minded fundraising professional with extensive corporate partnerships experience to join us as our Senior Fundraising Manager, where you will work with colleagues across our Regional Fundraising & Engagement department to unlock new business, maximise regional corporate income, and build high-value partnerships that deliver real impact for children.
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
As Senior Fundraising Manager, you will be responsible for driving and inspiring new business within regional corporate fundraising. You will leverage research insights, professional networks, and tailored engagement strategies to cultivate a pipeline of high-value opportunities.
Your work will drive innovative corporate partnerships and maximising lifetime fundraising potential. This is a strategic and outward-facing role, requiring both acquisition and stewardship expertise, to create multi-layered partnerships that generate up to six-figure annual income and enhance wider brand engagement for Save the Children.
In this 12-month fixed term contract role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter.
In this role, you will:
• Proactively identify and prioritise high value, strategically aligned corporate prospects.
• Build and manage a strong pipeline of opportunities with tailored engagement and stewardship plans.
• Create and deliver compelling, high-quality partnership proposals and pitches.
• Negotiate partnership terms and ensure smooth handovers to account managers for long-term growth.
• Work collaboratively across teams to embed safeguarding and compliance into all partnership activity.
• Contribute to the continuous improvement of corporate fundraising strategy, bringing energy and innovation to the team.
About you
To be successful, it is important that you have:
• Significant experience in corporate fundraising or a relevant commercial environment.
• A proven track record of securing and delivering five/six-figure corporate partnerships.
• Strong experience in Cause Related Marketing and commercial negotiations.
• Excellent relationship management and influencing skills with senior stakeholders.
• Commercial acumen, with the ability to translate complex financial/technical data into actionable insights.
• Experience of managing fundraising databases and pipelines, driving results against targets.
• A proactive, innovative mindset with the ability to bring energy and ideas to a collaborative team.
• Commitment to Save the Children's vision, mission, and values.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 21 September 2025
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
ID: 1557
Job Title: Deputy Director of Services & Innovation, Central Region of England
Service: Services & Innovation
Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum
Location: Homebased with regular travel across the central region of England and occasional London Head Office.
Hours: full-time 37 hours per week.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.
About the role:
The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.
The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.
The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.
Main Responsibilities:
· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.
· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.
· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.
· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support
· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.
· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership.
Main Requirements (for details check the job description and person specification):
· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.
· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.
· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.
· Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59
Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing 13th October.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Queen’s Reading Room is the charity founded by Her Majesty Queen Camilla in 2023. We believe that books make us happier, healthier and better connected, having a strong positive impact on our mental health, brain health and social connectedness. We’re on a mission to get more people reading more, for all the transformative benefits of books.
Our work is in three areas: neuroscientific study to understand the lifelong benefits of regular reading; the production of accessible content and events; and grassroots work to help shelters and refuges access books and shared reading groups, in partnership with organisations like St Mungo’s, The Elm Foundation and Reading for Wellbeing.
Our audience is predominantly digital, reaching 12 million people annually in 183 countries. We’re concerned that the UK is currently facing a reading crisis, with children’s reading rates the lowest on record and 1 in 2 adults not having read nor listened to a single book last year. We’re working hard to change that.
About the Role
The Queen’s Reading Room is funded entirely by grants, donations, sponsorship and income from events. We’re looking for a vibrant and well-connected individual to join the small but agile team, to lead this function within the charity and design and set up a fundraising committee. You will build on a strong base of income generation and work to sustain and expand it.
You will be responsible for building the fundraising strategy with the charity’s CEO and Board of Trustees; for identifying appropriate opportunities to generate funding in the UK and internationally; and for the targets agreed by the CEO and board. You will be comfortable with, and have experience in, the world of high profile and high net-worth individuals, legacy fundraising, fundraising and friendraising events. You will know how to build relationships with individual donor prospects along with charitable trusts, foundations and other institutional funders. You will attend networking events and meetings with potential donors.
Your role will include devising and creating fundraising events; securing sponsorship for events and festivals; contributing to the writing and submitting of funding applications to charitable trusts and foundations; and advising and providing suitable copy for fundraising marketing and digital materials. You will work with the team to create case studies and grant reports, sharing and telling great stories to supporters to ensure that they understand the difference that their donations make and with a view to securing repeat support.
You’ll create new relationships by preparing and delivering pitches, talks and presentations and prepare reports and give presentations on fundraising progress to the CEO and the Board of Trustees.
You will join as a key member of the organisation, alongside the CEO, Director of Operations, Director of MarComms, Head of Talent, Head of Production and Team Researcher.
About You
Our ideal candidate will have a proven track record of significant and sustained income generation. You’ll have a track record of managing and developing relationships with individual donors and be committed to building good internal and external relationships. You will have experience of performing due diligence and have a careful and considered approach to fundraising. Your knowledge of the fundraising market will be excellent. You will understand the complexity of the charity landscape and the sensitivities of the role. You will understand the need for confidentiality to be paramount.
Strong writing and presentation skills are essential.
There will be a lot going on at once, so we’ll be looking for someone who is flexible with changing priorities and who has excellent administrative, IT, organisational and planning skills. You’ll be able to prioritise your workload, manage administration and be able to work independently. You will be an excellent team player but be able to take responsibility for your own work stream.
You’ll have a passion for charity work and a strong commitment to the organisational ethos and goals of The Queen’s Reading Room.
Details
Part/ full time negotiable.
6 month probation, during which time, the candidate must have raised the equivalent of their salary.
Office-based in London Victoria, with remote team members.
You need to be eligible to work in the UK to be considered for this role.
The charity working to celebrate and promote the power and benefits of reading; founded by Her Majesty Queen Camilla.
The client requests no contact from agencies or media sales.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.
Our Nest Project brings advice and improved awareness and knowledge to migrant families with young children, through community settings in Lambeth and Southwark. The project aims to reach families with the information and advice they need in order to resolve their status before they fall into crisis, and allow them to live safely and access opportunities.
The Nest Project Coordinator will lead on developing partnerships with and providing training to staff and volunteers in community settings as well as providing immigration advice and casework.
We would love to hear from you if you have:
- Experience of providing immigration advice and casework support to migrant individuals who have complex needs, working sensitively and effectively within community settings.
- A strong track record in establishing and developing partnership working, and delivering training/workshops within community settings.
- Authorisation to provide immigration advice at IAA Level 1 or higher, and a strong understanding of the rights and entitlements, support available to the client group and of referral processes to statutory and non-statutory support agencies.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
.
The client requests no contact from agencies or media sales.
About the role
This role will support and empower LGBT survivors of domestic abuse to overcome the impacts of abuse and rebuild their lives. You will provide direct advocacy and step-down support for medium-risk individuals in safe accommodation, enabling them to engage with a range of recovery-focused interventions.
Your work will be trauma-informed, empowerment-based, and person-centred, tailored to each individual’s needs. Support may include emotional and practical assistance, help to navigate specialist services, and enabling clients to access group recovery sessions or one-to-one psychoeducational interventions.
This is an opportunity to contribute to a service that goes beyond crisis response, focusing on recovery, resilience, and empowerment for survivors at a pivotal stage in their journey.
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
Location: Galop’s London office (hybrid working available). The role will include travel to our London building and occasional travel across the UK.
Hours: Full Time (35 hours per week)
Contract: Until 31 March 2026 (extension subject to funding)
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: £31,986.91- £36,728.54 (Including inner London weighting of £4,212.01)
Closing Date: Applications should be submitted by 10am on 17th September 2025
Interviews will be held on w/c 29th September 2025
REF-223658
Mental Health Recovery Worker
Salary £24,251 - £25,527
Location Portsmouth
Permanent, Full Time
6 week rota including early, mid and late shifts
Portsmouth MH Serv Lot 1 - Outram provides supported accommodation for up to 12 adults, who have mental ill health and alcohol / substance misuse needs. Our clients have a mix of medium to high support needs and this service provides 24/7 support across two houses next door to each other.
Our aim is to support clients to develop life skills to enable them to achieve their goals, gain independence and move on to safe and secure accommodation.
We are looking for a Mental Health Recovery Worker to be part of a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
The role
As our Mental Health Recovery Worker, you will lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.You’ll provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
You will produce and regularly review comprehensive client-based risk assessments along with engaging with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
You’ll lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.
Helping our client’s to manage their finances, pay rent, manage arrears and access benefits will also form part of your role and you will provide encouragement as well as signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
Further information:
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to early, mids and lates on a 6-week rotation
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This role will require you to lone work
Our ideal candidate will have:
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting
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A confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
Desirable Criteria:
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Experience of managing a caseload of clients
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Be part of a life-saving mission.
We’re looking for a compassionate and strategic individual to join our Rail Team as the Regional Development Lead (RDL) for the Wales & Western routes. This is a pivotal role, responsible for building strong, collaborative relationships across the rail industry and leading on local delivery of Samaritans’ suicide prevention activities within the region.
As RDL, you will work closely with industry partners such as Network Rail, train operating companies (TOCs), and the British Transport Police, to drive forward meaningful change and support those impacted by suicide. From developing Joint Suicide Prevention Plans (JSPPs) to representing Samaritans at regional meetings and organising post-incident support, your work will help save lives and support communities.
Contract:
- Permanent Contract
- £32,850 per annum plus benefits
- Full time (35 hours per week)
- We are passionate about flexible working, please talk to us about your preferences
- Hybrid working: A blend of working from home and from regional rail offices. Significant travel throughout the Route. The successful candidate should live within or adjacent to the route. Do get in touch with any queries about location prior to applying.
About the Role:
You’ll represent Samaritans Rail Programme at a regional and local level, attending regular suicide prevention meetings and providing guidance and support both within and external to the rail industry, focusing on industry specific priorities. Your role will be to:
- Act as a central point of contact for rail contacts, sharing information on national campaigns, internal communications, crisis signage, policy, and research.
- Manage regional suicide prevention activities, collaborating with various stakeholders to deliver impactful results.
- Lead community activities and post-incident support, ensuring local applicability of national guidelines and strategies.
- Promote responsible and ethical language around suicide and foster a culture change within the rail industry.
Full role description available here.
About You:
To be successful in this role, you’ll need:
- Strong project management skills with the ability to lead initiatives from start to finish.
- Experience in relationship management, with the ability to influence and collaborate with multiple stakeholders.
- Excellent communication skills to convey complex information clearly and accurately.
- A proactive, problem-solving approach with a strong sense of empathy and emotional intelligence.
Why Join Us?
At Samaritans, we believe fewer people should die by suicide. You’ll be at the heart of a nationally recognised programme, working in a supportive team committed to evidence-based, compassionate change. Your work will directly contribute to saving lives and supporting people in crisis.
Working at Samaritans
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, please apply. You will be asked to upload your CV and cover letter. Please make sure to demonstrate in your cover letter how you meet the essential criteria.
Applications close on 19th September 2025, with video interviews taking place over 25/26 September 2025.
We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Apply now and help us continue to be there for people when it matters most.
The client requests no contact from agencies or media sales.
We are recruiting for a IDVA to join our team in Hertfordshire; the scope on this job involves….
Job Title: IDVA
Location: Hertfordshire
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 29 September 2025
Interview date: 6 October 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Are you interested in working with a reputed international sustainability organisation to influence policy developments on sustainability globally? ISEAL is hiring a Senior Policy Officer to join our team responsible for public engagement and policy influencing. This is the perfect role for someone who is keen to work in an increasingly dynamic regulatory and policy landscape to strengthen the role of voluntary sustainability tools alongside emerging mandatory measures.
The core objective of the Policy and Engagement team is to support governments, civil society and other business influencers to understand, identify and use credible sustainability systems. We do this through direct engagement with relevant government bodies in priority countries, engagement with individual businesses and business platforms and building member awareness and knowledge about relevant policy files and implications of new policies for their schemes and impact. The team focused on the UK, Switzerland, EU-wide policy and key EU members states, as well as on countries in the global south, including Colombia, Indonesia, India and Brazil.
The Senior Policy Officer will help drive engagement with policymakers in key countries in which ISEAL and its partners have a strategic policy interest, with a view to influencing the policy narrative on sustainability and specific policies. The role will identify policy engagement opportunities and provide insightful analysis of policy developments and trends. In addition, the role will work closely with ISEAL members based in these regions to combine efforts and align on policy influencing.
The ideal candidate will have had exposure to working in an international policy context, either working as part of civic society with governments or as part of a government department. A strong grounding in sustainability issues and related key political and policy debates will be essential, along with some working knowledge of key policy trends in the human rights, climate and sustainability standards space. Prior experience in working in the EU, UK at policy and regulatory landscape or public affairs level will be an advantage. The Senior Officer reports to the Director, Policy and Engagement.
Key Responsibilities we will entrust you with:
Policy and government engagement
- Support ISEAL´s strategic engagement with identified key policymaker targets and audiences from a policy influencing and role of voluntary tools perspective
- Keep track of policy developments in key areas and jurisdictions and provide insights and analysis to inform ISEAL’s policy engagement work
- Help identify opportunities for engagements with relevant policymaker audiences and government agencies in key jurisdictions and engage with them as delegated and supported by other colleagues
- Set up direct meetings and other engagement opportunities for ISEAL, coordinate ISEAL’s input, advise and engagement and prepare briefs, reports and submissions for engagement purposes
- Contribute to establishing engagement and influencing strategies and to the development of ISEAL’s policy positions
- Provide internal advisory support to other teams on critical policy files based on own subject matter and jurisdiction knowledge
- Support team in development of policy papers, position papers, press releases, strategic messaging on policy issues
- Facilitate webinars and workshops on policy related topics
Other
- Track policy developments and analyse how they affect sustainability systems, ISEAL and its members
- Help shape ISEAL’s work on global policy engagement and outreach in the next strategy period
- Conduct or support other team members with background research on specific regulatory proposals and policy frameworks and related topics
- Support ISEAL’s member-facing policy activities liaising with the rest of the team
- Provide policy advice and analysis as requested on priority topics
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Experience, Knowledge and Attributes
- Postgraduate degree in a relevant subject (e.g. sustainability or environmental studies, human rights, law, int. development/ social policy, EU policy etc.) and/or equivalent work experience
- Proven experience working in a policy context as part of civic society or within a government department supporting policy engagement
- Good working knowledge of the sustainability policy landscape and key debates in the space
- Strong skills in policy analysis and policy intelligence
- Excellent written and spoken English communication skills
- Excellent writing skills and ability to synthesise information
- Prior exposure to sustainability standards, passionate about sustainability linked policy issues such as human rights, climate, nature, due diligence
- Some experience and comfortable with public speaking, e.g. facilitating webinars or workshops
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including occasional international time-zone calls
- Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office
Additionally desirable
- Other languages: Spanish
- Prior experience working with remote manager and team
- Exposure to working on strategic policy questions
- Experience in tracking, engaging in development issues in global south countries
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a fixed term 12 months contract from December 2025 / January 2026
Salary: £40,000-£45,000 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake a fair amount of international travel and should ideally have the passport (UK, EU) to enable this smoothly
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(atisealalliance(.)org.
Deadline for applications is 24 September 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 1-3 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 7-9 October
Panel interviews (Teams): w/c 13 October
Decision: w/c 20 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Team Leader - Night Support
£25,467 - £27,681 per annum
Portsmouth
Permanent, Full Time
Mon & Tues - 4.30pm-12am
Wed - 5pm - 12.30am
Thur & Fri 4pm -12.30am
(30 minute unpaid break included in the hours)
Interview Dates: 2nd and 3rd of October
We have an exciting opportunity for a Team Leader – Night Support to guide and work alongside our dedicated night team, ensuring our clients are safe, supported, and empowered to achieve their goals. In this role, you will help provide not only a home but also the specialist support that enables people to feel valued, secure, and ready to take their next steps in life.
Oakdene delivers person-centred support, to empower clients and support them on their recovery journey.
We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you’re passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you.
If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply!
The role
As our Team Leader, you will support your team to achieve their potential through regular staff supervision, coaching, training, reflective practice and team meetings.
With strong communication skills, you will liaise between the day and night teams to ensure consistency, and you’ll assist with ensuring the service is fully operational and our clients are receiving the appropriate support.
You will support your team to achieve their potential through regular staff supervision, and you will oversee housing management support to clients such as taking in rent, reporting maintenance issues and keeping the service clean and welcoming
In addition, you will adhere to safeguarding responsibilities, following strict policies and procedures, and those of relevant local authorities, ensuring these are always followed. You’ll also help maintain health and safety standards, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures.
Further information:
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require you to work flexibly across several sites when on call
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This role will require you to work with clients on a one-to-one basis
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This role will require you to work nights and/or weekends
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This role will require you to lone work when on call
Our ideal candidate will have:
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Experience of working in a residential or institutional or similar
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Excellent communication skills, both verbal and written
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Clear verbal and written English
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Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting
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Confident and assertive manner
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Strong team working
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Ability to respond calmly to crisis
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Ability to deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
Desirable Criteria:
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Experience of working in a leadership role
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.