Crm administrator jobs

Are you passionate about marketing and fundraising? If so, we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences. 

This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.

Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.

About you
This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines.  You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 19th May 2025

This is an exciting opportunity to play a vital role in shaping the future of one of the UK’s leading touring theatre companies. The Development Director will lead our fundraising strategy, building the relationships and resources that power our bold, nationally-reaching work.

As Development Director, you will work closely with the joint CEOs (Holly and Lisa) to deliver Headlong’s fundraising strategy. You will have the opportunity to develop the role and will be responsible for raising the funds to support Headlong’s mission and vision over the long-term.

You will lead on prospect research, donor cultivation, bid writing and delivering fundraising events. You will set a fundraising culture with the Board and wider staff, advocating for the power of fundraising to push Headlong into its next chapter.

You will be part of the Senior Management Team and will take an active role in the organisation and as an ambassador for Headlong in different contexts.

Charity Business Development KTP Associate (Planning/Sustainable Land Use)
Job ref: BUS00248 (Bayes)
Salary: £39,355 to £40,947 per annum
Location: Old Street, N1 7NH. Most office-based staff work hybrid, working part of the time in the office and part of the time at home.
Terms: Full-time, Fixed-Term – 30 months

We’re recruiting for a brilliant new role, jointly with Bayes Business School (University of London).

In a context of significant government reform to planning, we’re looking for someone to lead an exciting Management Knowledge Transfer Partnership (mKTP) project) to develop new products and services linked to planning and land use.

The role will deliver solutions for CPRE to diversify its income and uncover new ways to deliver its charitable outcomes.

You’ll need a good working knowledge of the town and country planning policy context in England, strong commercial acumen, and familiarity with theories and practice in new business models.

We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds. People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.

About CPRE

We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.

We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.

About City St George’s

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

Closing date: Monday 5 May 2025
Interviews: Late May or early June TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPRE is an equal opportunities employer.

No agencies please.

Member Relations Co-ordinator

We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.

Position: Member Relations Co-ordinator

Location: Holyoake House, Manchester

Salary: £34,577 per annum

Hours: Full-time, 35 hours per week

Contract: Permanent/Hybird 

Closing Date: Midnight, Thursday 22nd May 2025

Interviews: Week commencing 2nd June 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role:

As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.

Key responsibilities include:

• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.

• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.

• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.

• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.

• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.

• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.

• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.

• Manage complex member queries and act as an escalation point for the Member Relations team.

• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.

• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.

• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.

• Actively support the Member Services Lead with wider membership functions and continuous process improvement.

About you:

To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.

You will also have:

• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.

• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.

• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.

• Experience handling public or membership-related enquiries in a professional setting.

• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.

• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.

• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.

• Highly organised, with the ability to manage multiple priorities and meet performance targets.

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

JOB TITLE: National Fundraising Manager

LOCATION: Milton Keynes, Buckinghamshire Headquarters – based with regular travel across designated UK regions (including regular overnight stays).

SALARY BAND: Up to £35K depending on experience (mileage reimbursement for travel).

JOB TYPE: Permanent, Full Time (37.5 hours per week)

Job Purpose

To lead and manage regional fundraising initiatives around the UK, developing relationships with volunteers, donors, and community groups to maximise income generation and awareness. This role requires a combination of strategic oversight, operational support and hands-on engagement with volunteers and supporters across multiple regions. Ideally the National Fundraising Manager will be present at the charity’s office 1-2 days per week, with the rest of the time dedicated to travel across the UK in support of our extensive volunteer family.

Key responsibilities

Fundraising development

• Identify and cultivate new opportunities for national fundraising.
• Support volunteers with fundraising ideas, materials, and advice.
• Lead and manage the delivery of national fundraising events, from planning through to execution, ensuring they meet financial and engagement goals.
• Drive income from corporate fundraising in close collaboration with the Corporate Partnerships Manager

Volunteer and supporter engagement

• Visit volunteers and fundraising groups in designated regions across the UK to provide guidance, encouragement, and support.
• Build and maintain strong relationships with key supporters and community groups to maximise fundraising opportunities.
• Deliver presentations and attend events to raise awareness about the charity’s mission.
• Ensure all regional volunteer groups are equipped with the tools, resources, and motivation to fundraise effectively.

Administration and reporting

• Maintain accurate records of fundraising activities and volunteer interactions.
• Provide regular updates and reports on regional fundraising performance.
• Monitor budgets for regional activities to ensure cost-effectiveness.

Person Specification

Experience

• 2 years minimum community fundraising experience or fast paced, target driven field sales environment with demonstrable transferrable skills.
• Experience working with, supporting, and managing volunteers, including providing guidance and fostering a positive and motivated team environment.
• Demonstrated experience in planning, coordinating, and delivering fundraising events, both small and large-scale, with a focus on community engagement.
• Experience in developing and nurturing relationships with donors, supporters, and community groups, ensuring ongoing engagement and support.
• Strong background in administrative tasks such as record-keeping, reporting, and using CRM systems to track donations and supporter engagement.
• Experience in a role that requires travel across a wide geographic area, with the ability to manage time effectively and work independently.
• Proven success in working towards and achieving fundraising targets, with a focus on both short-term and long-term objectives.

Knowledge and Skills

 Knowledge

• Strong understanding of regional and community-based fundraising principles and practices.
• Familiarity with event planning and execution in a fundraising or community engagement context.
• Knowledge of the charity sector and compliance with fundraising regulations (e.g., GDPR, Fundraising Code of Practice).
• Awareness of the diverse needs and motivations of volunteers and supporters.
• Understanding of marketing and promotion strategies for fundraising initiatives.

Skills

• Exceptional written and verbal communication skills, with the ability to adapt messages for diverse audiences.
• Strong interpersonal skills to engage and motivate volunteers, supporters, and community groups.
• Proven ability to manage multiple projects simultaneously, meet deadlines, and maintain attention to detail.
• Creative and proactive approach to overcoming challenges in fundraising and volunteer management.
• Competence in using Microsoft Office (Word, Excel, PowerPoint) and experience with CRM or fundraising software.
• Confidence in delivering presentations and representing the charity at events and meetings.
• Ability to monitor and manage budgets effectively, ensuring value for money in fundraising activities.

Other Requirements

• A full current driving license
• Flexibility to work evenings and weekends
• Night away from home
• You will be required to have a criminal record check carried out by the Disclosure & Barring (DBS) when you first join the charity and at regular intervals thereafter.
• Comfortable with dogs in the workplace/office

Collaboration and communication

• Work closely with the central fundraising team, particularly the Community and Events Manager to align regional efforts with national campaigns.
• Attend team meetings at the Centre when required.
• Share success stories and best practices with the broader team to inspire and motivate others.
• Help with the charity’s communications content by spotting unique fundraising stories and provide photos and videos from events.

 Event support

• Assist with planning and delivery of events, including volunteer recognition events, fundraising activities, and charity-led campaigns.
• Act as a representative of the charity at external events, building relationships and increasing visibility.

​Benefits

• Sick Pay
• Health Cash Plan
• 26 days holiday, increasing with service.
• 5% Employer Pension Contribution
• Life Insurance
• Free On-site parking

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

This exciting role is responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, lottery and statutory sources, as well as HNWI. We are looking for an ambitious and strategic fundraiser with a proven track record of raising significant funds from charitable trusts and foundations, lottery and statutory sources as well as HNWI, who, alongside our existing team, will help to grow and develop this area of fundraising for the Macular Society. The post holder will have a proven eye for detail, an analytical nature, first class relationship management skills and a flair for writing successful applications.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

Are you passionate about supporting others and ready to make a real difference in the lives of unpaid carers?

Our client - a thriving and independent carers support charity - is on the lookout for a compassionate, proactive, and dedicated Carer’s Caseworker to join their incredible team. If you're driven by making a real difference in the lives of others and thrive in a collaborative, supportive environment, this role is for you!
 
Role: Supporter Care/Carer’s Caseworker
Organisation Type: Non-profit/Charity
Hourly Rate: £14.58 – £15.58
Working Arrangements: Hybrid working (one day per week in the London office)
Location: WFH & in office one day per week
Employment Type: Temporary - Ongoing
Working Hours: 37.5 hours per week
 
About the role:
This is a rewarding opportunity to be part of a growing charity that places carers at the heart of everything they do. You’ll be a key player in a passionate team committed to empowering adult carers across the community, providing personalised support and advocacy at every step of their journey.

As a Caseworker, you’ll work directly with unpaid carers, providing a vital mix of practical advice, emotional support, and advocacy. From conducting statutory carer assessments to organising support groups and events, your work will ensure that carers feel recognised, valued, and supported in all aspects of their role.
 
You will engage with carers via various channels - phone, email, text, face-to-face, and group settings - ensuring inclusivity and accessibility. This is a multi-faceted role that blends frontline casework with community engagement and strategic development.
 
Main responsibilities of the role include:
 
Direct Support to Carers: 

• Deliver comprehensive carer assessments in line with the Care Act 2014, and co-produce tailored support plans
• Identify and assess eligibility for Carers Personal Budgets and assist with the application process
• Provide accurate and empathetic information, advice, and guidance on carers’ rights, benefits (e.g. PIP, Carer’s Allowance, Attendance Allowance), housing, and local services
• Act as a listening ear and a source of emotional reassurance for carers navigating challenges and crises
• Liaise with Local Authorities, NHS providers, and voluntary agencies to advocate for carers and coordinate support
• Make appropriate referrals and ensure follow-ups are completed

Identification and Outreach: 

• Lead proactive outreach efforts to identify new carers, particularly those from underrepresented or vulnerable communities
• Build and nurture collaborative relationships with GPs, hospitals, primary care teams, and community organisations
• Raise awareness of unpaid carers and the charity’s services through campaigns and community presence
• Contribute to the development of internal strategies and external policies that reflect the needs and voices of carers

Administration & Case Management:

• Maintain high-quality records using internal systems (Charity Log) and the Mosaic Local Authority database
• Register new carers and ensure timely updates to service user records
• Prepare case summaries and contribute to internal and external reports for management, commissioners, and funders
• Ensure data compliance, confidentiality, and GDPR adherence at all times

Team & Organisational Development:

• Act as a lead on specific areas of knowledge (e.g., benefits, outreach) and share expertise across the team
• Attend regular team meetings, supervision, and 1:1s, contributing to a positive and solution-focused culture
• Participate in ongoing training and staff development opportunities

The Successful Candidate:

Experience of working with individuals from diverse backgrounds and with varying levels of need
Managing a personal caseload, including detailed case note keeping
Providing advice and support in a frontline or community setting
Exposure to the health and social care sector (voluntary experience welcomed)
Background working within mental health/supportive settings working with vulnerable people
 
Skills and Abilities:
 
Strong interpersonal skills and emotional intelligence
Skilled in using Microsoft Office and CRM/database systems (training will be given on Mosaic)
Excellent verbal and written communication, including report-writing
Creative and proactive with a solutions-focused mindset
 
Knowledge:
 
Familiarity with the Care Act 2014 and its implications for carers
Understanding of welfare benefits (especially PIP, Attendance Allowance, Carers Allowance)
Awareness of housing issues, safeguarding, and equality legislation
Insight into the unique challenges facing unpaid carers and the value of support networks
 
Personal Attributes:
 
Warm, empathetic, and approachable
Passionate about social justice and delivering high-quality services
Culturally competent and committed to inclusive practice
Reliable, flexible, and able to work independently and as part of a close-knit team
 
Due to the nature of this role, an enhanced DBS check will need to be undertaken as part of the application process.
 
How to Apply:
 
To apply for the Carer’s Caseworker role, please reply and upload your CV quoting reference: 81938SOH. This is your opportunity to be the guiding light for someone caring for a loved one. If you’re ready to bring energy, empathy, and expertise to a role that truly matters - we’d love to hear from you!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The full-time Fundraising Manager, Major Gifts will play a critical role in advancing the mission of WAGGGS by managing and cultivating relationships with existing and prospective major donors. This position focuses on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised. The ideal candidate will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

About You:

You will have experience managing and cultivating relationships with existing and prospective major donors. You will be focused on increasing donor engagement and funds raised. You will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.

Key Responsibilities:

1. New Donor Cultivation

2. Existing Donor Relationship Management

3. Stewardship and Reporting

4. Collaboration and Communication

5. Data Management

Applicants must have right to live and work in the UK and a minimum of 2 years experience working with High Net Worth Individuals.

Please note that applications without CV and Cover letter will not be considered for this role. A 2 page cover letter explaining your experience working with High Net Worth Individuals is mandatory.

Please refer to the attached Job Description for a detailed information about the role.

Earth Trust helps nature and people thrive in South Oxfordshire.

We engage people through our Green Spaces. Over the next ten years we will be meaningfuly engaging over 100,000 people a year, being a nationally recognised exemplar of integreated land management.

To realise our ambition, we need you - a creative and data-driven Marketing and Communications Officer to help grow our audience, engage supporters, and drive awareness of our mission to connect people with nature.

As part of our Communications team, you will develop and deliver marketing campaigns, manage social media and email marketing, create compelling content, and optimise digital channels to enhance engagement. You’ll also oversee website updates, SEO, and Google Ads, ensuring our messaging reaches the right audiences.

We’re looking for someone with at least two years’ experience in marketing and communications, excellent copywriting and content creation skills, and proficiency in tools like MailChimp, WordPress, and Canva. Experience in paid media campaigns, digital fundraising, or charity marketing would be a plus.

Why join us? 

This is a fantastic opportunity to be part of a passionate team, working on meaningful campaigns that inspire people to take action for the environment.

The role is permanent and full-time. The hybrid role requires you to be in our offices in Little Wittenham, Oxfordshire OX14 4QZ for at least two days a week. 

Alongside a wonderful working environment, we offer generous annual leave, volunteering opportunities, family friendly, flexible working wherever possible with forums and inclusive facilities to support our staff. Current benefits include:

• Holidays: 26 days holiday per year (pro-rata) increasing with length of service. Plus an additional 3 days of leave over Christmas and bank holidays
• Pension: Up to 7.72% employer contribution (following successful probation)
• Healthcare Plan: Provided by Medicash to help with the cost of 
• Volunteering days Linked to personal development

Application deadline: Sunday 4th May

Virtual Screening & Shortlisting Calls: Throughout

In-person Interviews: Week commencing 12th May 2025

To apply, please submit your CV and a cover letter detailing why you think you'd be right for the role.

King’s College, Cambridge
Director of Development

Shape the Future of a World-Renowned Institution.

Salary: Starting salary in the region of £90,000 with scope to go beyond for a leading professional with outstanding experience and track record. 
Location: Cambridge, UK

King’s College, Cambridge, founded in 1441 by Henry VI and known worldwide for its historic Chapel and Choir, is seeking a visionary Director of Development to lead its philanthropic fundraising and help shape its future.

This is an exciting opportunity to join one of the world’s most renowned academic institutions at a transformative moment in its history. Using the momentum of the visionary £100 million King’s Campaign, the new Director will develop and deliver an exciting, multi-year fundraising strategy that supports the College’s most ambitious goals - expanding access and student support, enhancing research capacity and preserving our architectural heritage.

You will bring a proven track record in major gifts fundraising, inspirational leadership and experience of cultivating deep, lasting relationships. A key member of the leadership team, you’ll engage a passionate global alumni network and forge new partnerships with individuals and organisations aligned with the College’s commitment to excellence, inclusivity, and innovation.

King’s is a community that values independent thinking, creativity, and social impact. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. At its heart, the College remains deeply committed to ensuring that the brightest students - regardless of background - can thrive.

As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This is more than a job - it is a chance to have a lasting impact on an institution where education and innovation have shaped the world for over five centuries.

King’s College, Cambridge is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

Closing date: Midnight on Sunday, 25 May.
First round interviews are expected to be held w/c 16 June, with second round interviews the w/c 23 June.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than Midnight on Sunday, 25 May. 

Please do not apply via the King’s College website. No agencies please.

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Head of Public Fundraising who will be responsiblefor leading an emerging department at CoppaFeel! that holds both historic and new income streams. 

With an ambitious team, we need someone in this role to engage a diverse audience and raise vital funds to save lives.

You will oversee acquisition and stewardship, maximising income from audiences including individual giving, community, gaming, lottery, legacy and in-memory giving. You will lead in developing and delivering the public fundraising strategy. With a recent review of public fundraising at CoppaFeel!, you will be key in the support and development of unrestricted income, as we invest in new fundraising products, marketing campaigns and growth.

This department is important to our growth at CoppaFeel! and it is an exciting time to join as we are committed to investing in new income streams and need a dynamic, driven leader to drive them forward. You would be able to shape this department and role the way you see it moving forward at CoppaFeel!.

The Head of Public Fundraising will sit within the Fundraising team and report to the Director of Fundraising. You will have a team of 3, with 2 direct reports. 

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties & Responsibilities

Strategy

• Develop and deliver strategies to secure donations from individual donors, driving repeat gifts and income to meet your annual target and agreed KPI’s.
• Use your expertise in multi-channel fundraising including digital, direct mail, email and social media.
• Oversee and expand our fundraising initiatives including DIY fundraising, lottery, gaming, legacy, and fundraising appeals across all marketing channels to increase number of donors and donations and boosting average donation values.
• Understand and advocate for supporters, inspiring them to engage and donate, ensuring our thanking and engagement strategies encourage repeat giving.
• Develop new fundraising products ensuring our donor profiling analysis sits at the heart of new development.
• Ensure ROI and key performance metrics are used to make evidence based decisions.
• Work closely with Heads of Department to deliver the CoppaFeel! strategy.

Leadership

• Work within the leadership team to maintain the CoppaFeel! culture reflecting and championing the organisations values of positivity, creativity, community and impact.
• Work closely with all Heads of Departments to collaborate on projects and stay across the direction of all teams.
• Lead and inspire the Individual Giving Manager and Digital Fundraising Manager to meet their objectives and live the CoppaFeel! Values.
• Work with the Director of Fundraising and leadership in fundraising to set the ways of working and high performance of the team.
• Champion public fundraising across CoppaFeel! helping to develop a fundraising culture at the organisation.

Management

• Manage and support the Individual Giving Manager, Digital Fundraising Manager and oversee the Individual Giving Assistant, ensuring they have annual performance reviews, learning and development plans, KPI’s, and are supported to meet their fundraising targets.
• Responsible for the knowledge of regulation relevant to individual giving and public fundraising including GDPR and the Fundraising Regulator Code of Fundraising Practice.
• Manage and oversee compelling fundraising communications and targeting external audiences using a range of direct response channels.
• Oversee the management of our new gaming fundraising strategy.
• Develop and oversee new fundraising products, including launching a new celebrity led fundraising initiative.
• Oversee and continue to develop our new legacy fundraising initiatives at CoppaFeel! ensuring we are stewarding legacy pledgers and legacy partners.
• Work with the Head of Finance on budgeting, reporting, re-forecasting income and ROI.
• Produce progress reports as required to the Director of Fundraising.

Administration 

• Develop dashboards with the Database Executive for ease of reporting KPI’s for Public Fundraising at CoppaFeel!.
• Ensure systems are kept up to date including Beacon CRM, and CoppaFeel! shared Google drive.
• Excellent record keeping at all times of public fundraising campaigns and communications on the CoppaFeel! shared Google drive.
• Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings.
• Ensure excellent financial records are kept including invoicing, contracts for suppliers, cheques and cash collections, and team expenses, following CoppaFeel! finance policies.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.

Skills, Experience and Qualifications

Essential

• Experience of team leadership
• Experience of budget management
• Experience of increasing income from fundraising campaigns
• Experience of donor acquisition campaigns and launching new fundraising products
• Experience of working in individual giving, or public fundraising for a charity
• Ability to project manage with multi stakeholders
• Experience in writing compelling donor communications

Desirable 

• Experience in all aspects that sit within this department : Legacy giving, DIY fundraising, regular giving, individual giving, gaming and streaming and campaigns

Application information

Applications will close at 9am, Monday 5th May with the aim to commence interviews week commencing 12th May.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays).

Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.

Training: We have a budget each year for employees training and development plans.

Flex Friday: Every other Friday you will have off, without a salary deduction, we just ask employees have their work phones with them in case of emergencies!

Equality, Diversity & Inclusion Statement

At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

About the role

We are delighted to have received three-year funding from the Aviva Foundation to fund this brand-new Grants Officer role based in London.

You’ll be part of our Programmes team supporting kinship carers in London to access grants which will help reduce financial stress. This could be grants to buy things like white goods and uniforms or accessing Buttle grants to support children growing up in kinship care.

As Grants Officer you’ll talk to kinship carers, discuss their needs, their priorities and then write charitable grant applications on their and their family’s behalf. 

You will oversee and deliver the grants process, including co-ordinating the purchase of items (such as children’s clothes, beds or washing machines), collecting receipts for items as required by the funders and liaising with all teams to ensure timely receipt of funds within the charity and to the kinship carers.

Building relationships with funders is core, sharing the impact of the grants and insight about the lives of kinship families in London. You’ll work closely with Programmes, Peer Support, Training and Advice colleagues who work with kinship families in London.

You will also create and run online and face-to-face workshops and clinics, helping kinship carers to understand how to apply for other grants, thereby encouraging resilience and confidence to apply for grants themselves.

You will be a proactive and persuasive relationship builder, able to create partnerships with a range of organisations and peer support groups that support kinship families.

You’ll build trusting and respectful relationships with kinship carers who you will work one-to-one with in community settings. And you’ll build relationships with a range of grant giving organisations across London.

We’re looking for someone who can really deliver impact and demonstrate how embedding this role into the community helps to unlock funding and support for kinship carers at a local level.

The type of person we’re looking for

Kinship carers are at the heart of all we do. This role could be the difference between a kinship carer being able to dress their child for school properly, being able to buy a fridge, take a first holiday to the seaside… or going without.

We are looking for someone who is really organised and who is able to capture and present information clearly in a persuasive grant application. The successful applicant will be compassionate, empathetic, and organised. We are looking for someone who understands the needs of kinship families.

Key responsibilities include:

• Delivering our new grants service across London.
• Meeting performance targets and KPIs as directed.
• Working with kinship carers and their families across London to gather information to complete and submit grant applications.
• Administering grants we secure for our kinship carers and carry out all the necessary administration related to grants.
• Undertaking research to identify funders and build excellent relationships with local grant making charities in order to increase support for kinship families.
• Delivering grant workshops at peer support groups sharing information about locally available grants and providing advice and support on making a successful application.
• Running face-to-face grant clinics within peer support groups or community venues in London, working directly with kinship carers to write and submit requests for grants.

Essential criteria includes:

• Experience of speaking to vulnerable people on the telephone, face-to-face and online, and gathering information with empathy and understanding.
• Experience of working with socially excluded or marginalised people and their families in face-to-face and community settings.
• Experience of running online and face-to-face workshops. 
• An understanding of budgeting, managing money, income and expenditure.
• Proven understanding of the importance of confidentiality and a non-judgmental approach.
• Evidence of awareness of safeguarding issues and good practice. 
• Experience of organising and prioritising a busy workload without close supervision.
• Proven clear understanding of the need to keep grants records and communication with kinship carers and funders up to date.
• Excellent research and writing skills. 

How to apply

In place of a cover letter, you will be asked to answer the following four questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. This role requires writing persuasive and accurate grant applications for kinship families. What steps did you take, and how did you ensure the application was compelling and met the funder's criteria?
3. This role requires balancing administrative tasks (like tracking grants and recording data) with direct support work. How do you prioritise your workload and ensure deadlines are met without compromising service quality?
4. Please describe your experience of supporting vulnerable individuals or families in a community or face-to-face setting. What approach did you take to build trust and gather information sensitively?

Key Dates

• Application deadline: Tuesday 6 May, 5pm
• Interview: Online – Monday 12 May

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

About VODG

The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.

VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which its members operate. VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.

Introduction to the role

Reporting to the Head of Membership and Operations, the Business Development and Partnership Manager will play a crucial role in driving sustainable growth and cultivating strategic partnerships that align with the organisation's core mission and values. This newly created position aims to strengthen our expansion efforts and help us adapt to the changing landscape of care and support for disabled people.

We are seeking a dynamic and results-oriented Business Development and Partnership Manager who will lead initiatives to identify, develop, and manage partnerships that can drive significant growth and enhance our market presence. This role will also focus on existing revenue streams and explore new areas for development and growth. The position requires exceptional relationship-building skills and a deep understanding of partnership management. It also requires a strategic approach that blends attention to detail and results-oriented delivery.

The ideal candidate will have strong communication skills to effectively engage with stakeholders at all levels, along with a proven track record of successful partnership management and revenue growth. As we continue with our growth plans, this role will be essential in advancing our organisational goals and objectives while fostering an environment both internally and externally that draws in expertise and insight from beyond our membership.

Purpose of role

The role will:

· Formulate and nurture strategic partnerships with corporate partners and non-profit organisations.

· Enhance the visibility and reputation of VODG among key stakeholders.

· Identify and pursue new business opportunities aligning with VODG’s mission and vision.

· Manage relationships with a diverse range of stakeholders.

· Foster collaboration and create synergetic relationships for mutual benefits.

· Assess partnership effectiveness through detailed metrics and feedback.

· Negotiate corporate partnerships and secure commercial sponsorships.

· Build long-term relationships that promote shared goals and lead to the development of new business opportunities.

· Focus on exploring new areas for development and growth.

· Support internal colleagues, as necessary, on partnership grants and awards.

· Coordinate with colleagues for alignment of activities with organisational goals.

Specific responsibilities and duties

Business Development Strategy and Implementation 

· Develop and implement comprehensive business development strategies to identify and secure partnership opportunities. 

· Identify and explore innovative areas for development and growth.

· Set clear goals and objectives to measure the success of business development efforts. Analyse market trends and the competitive landscape to inform partnership strategies.

Partnership Development and Relationship Management 

· Identify and engage potential partners while building and maintaining strong relationships with existing stakeholders. 

· Serve as the main point of contact for key partners, ensuring their needs are met and expectations exceeded. 

Opportunity Identification and Market Research 

· Identify and evaluate new business opportunities and partnerships that align with organisational goals, including new membership opportunities.

· Conduct market research to recognise trends, opportunities, and challenges in the sector, analysing competitor activities to inform strategies.

· Deliver on existing opportunities and identify new ones, including sponsorship activities for events, projects, programmes, work, events and conferences, and smaller strategic roundtables.

Negotiation and Contract Management 

· Lead detailed negotiations for partnership agreements, ensuring favourable terms for both parties, and oversee contract management to ensure compliance and performance monitoring.

Collaboration and Project Management 

· Work closely with internal colleagues to align partnership initiatives with business objectives, managing execution to ensure initiatives align with organisational priorities. 

· Collaborate with internal teams to coordinate campaigns and promotional events effectively.

Performance Tracking and Financial Management 

· Monitor and analyse partnership performance, using data to refine strategies and maximise impact. Prepare regular updates on business development activities and partnership outcomes. 

· Prepare budgets and financial forecasts related to business development activities, monitoring and reporting on the financial performance of initiatives and partnerships.

Networking and Representation 

· Represent the organisation at industry conferences, trade shows, and networking events to promote business development initiatives and cultivate a strong professional network for future partnerships. 

·Engage in community outreach and represent the organisation in public forums to expand its network and promote its mission

We’re looking for a Head of Volunteering Development to lead and inspire new approaches to social action in Somerset.

We are seeking someone who is passionate about volunteering and the huge benefits it can bring for individuals and community organisations. You will explore new and innovative ways of working that help ensure volunteering is accessible to all, well supported, and provides a positive experience for everyone. In addition, you will build strong partnerships across the voluntary, community, faith and social enterprise (VCFSE) sector to help bring this vision to life.

Key responsibilities include:

• Engaging with partners, stakeholders and the wider VCFSE sector and build strong relationships to develop and implement a Somerset Vision for Volunteering
• Working with partners across the health system to deliver the Volunteer for Health programme, an initiative that seeks to develop volunteering infrastructure to support health and wellbeing outcomes
• Identifying and developing training support Volunteer Coordinators and Managers so volunteers feel supported
• Working with grassroots community groups to co-produce ways to enable place-based volunteer engagement
• Developing and implement innovative ways to engage new and returning volunteers and address barriers that exist
• Developing and growing our Volunteer Coordinators Forum; a network that allows shared learning, networking and best practice
• Working with the wider Spark Somerset team to develop our digital volunteering platform, Spark a Change, that matches residents of Somerset to a range of volunteering opportunities
• Collect and use a range of quantitative and qualitative data to demonstrate impact and champion the value of volunteering

You’ll bring experience in developing and delivering volunteer opportunities, a strong understanding of the local and national volunteering landscape, excellent communication and partnership-building skills, and the ability to work creatively and independently in a fast-paced environment.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

This is a full time role, although we welcome applicants seeking part time or flexible working. The annual salary is £36-£38k (full time equivalent and dependent upon experience).

For further information about the position and who we’re looking for, or to apply, please visit our website.