This is an exciting time in our diocese, with the launch of the vision of Transforming Church, Transforming Lives in 2016 leading to significant new missional energy in many of our churches, chaplaincies and schools. It’s been especially encouraging to witness the development of around 80 new worshipping communities since the launch, including four major projects in areas of new housing.

Over the past two years we have moved our diocesan teams into new, attractive, open-plan offices on the University of Surrey Research Park; and more recently we have embarked on a major review of the services we offer, seeking to ensure that our diocesan strategy gets well embedded, that our resources are efficiently managed, and that Church House Guildford is genuinely scratching where the parishes are itching. Note that due to the covid pandemic, our teams are currently working remotely from the safety of their homes.

We are looking for a proven practitioner and skilled technical and digital professional who can help us shape, plan and deliver the migration of our processes, systems and information to web-based services. In doing so you will help us to further streamline and improve our workflows at Church House whilst also making it easier for our parishes to access information.

We want someone with the right mix of experiences who can challenge, inspire and deliver in this area of specialism, but also a colleague who shares the passion and heart to reach and serve communities in this place.

The role is for 14 hours per week on a fixed term contract for 12 months. Our salaries are competitive within the charity sector with a generous non-contributory pension provision. Due to the Covid pandemic, we are currently able to work remotely from the safety of our own homes.

If you have the experience we are looking for and a passion to join us in our journey, we welcome an application from you. Your application should consist of a completed application form and supporting statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements. The closing date for receipt of applications is midnight on Sunday 12 July 2020.

We look forward to hearing from you!

The job will involve working with people in custody or subject to supervision in the community, to engage them in learning, training and employment opportunities, either through one-to-one or group work.  You’ll need to be proactive, a good communicator and effective at working with partner organisations to ensure the best results for our participants. Recording of accurate information on participant plans is an important part of the job, so you’ll need to be comfortable working on databases and systems and have a strong attention to detail. 

We are especially looking for applicants who can connect with people to help move them forward, embrace the quality and compliance requirements of working on a contract and have the skills to work towards individual performance targets.

We’ll give you all the training you need to do the Case Manager job and provide you with support to get established in the new role.  We employ a team of 45 Case Managers across the NW, who are very proud to work on this highly successful ESF programme.

Our full-time staff enjoy a reasonable 35h working week and we also offer flexi-time, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time.  It’s a great benefit of working for Career Connect. 

We believe that strong data and evaluation will accelerate Frontline’s impact and we need the Evaluation Manager to drive and lead this crucial area of work. They will have the exciting opportunity, alongside another Evaluation Manager to help build a strong, data-driven culture of reflection and continuous improvement in everything we do. 

The Evaluation Team lead in conducting evaluation projects that contribute to positive improvement both in our programmes and more broadly across the organisation. Equally important, the team works to equip, upskill and support other teams to monitor the effectiveness of their work. 

You’ll need to be highly analytical, with an excellent grounding in evaluation methodology. You’ll also need to collaborate across a charity that values employees’ different perspectives and experiences, and so strong communication and influencing skills are a must.

RFEA and Walking With the Wounded (WWTW) are looking for a highly motivated self-starter with knowledge of the Armed Forces and Ex-Services charity network and the ability to understand the challenges more vulnerable veterans must overcome, particularly those who have entered the Criminal Justice System. This person will be home based travelling extensively around the Northamptonshire region to provide face to face support to veterans within their home locations and partner organisations premises.

This post is funded by the OPCC for Northamptonshire as they recognise the value of former military personnel.

Project Nova is a support programme for Veterans primarily identified in Police Custody but also with referrals from core police and partner organisations from within the community, it is focussed on early intervention, support and diversion at point of contact with the Police or partner organisation in order to prevent re-offending and a potential prison sentence. Project Nova is jointly delivered by RFEA and WWTW and working in partnership with the NHS Liaison and Diversion Teams, Police custody suites, Police response officers, HMPPS and partners within the community.

The successful applicant for this role will have a track record of delivering high quality results, with a strong beneficiary focus and be capable of working independently to targets and deadlines. Strong communication, IT and organisational skills are essential along with mentoring and coaching. Experience & knowledge of the criminal justice system, local government agencies and the ability to develop a network of contacts are also required, along with a clean driving licence. NVQ Level 4 in Advice and Guidance (Or willingness to work towards) along with a good understanding of the employment market and vocational training are highly desirable, but not essential as training will be given.

Specific Responsibilities

Engagement

• Support the National Nova Manager to create and maintain strong working relationships with referring organisations in the Northamptonshire Area, including the Police and NHS Liaison and Diversion.
• Receive details of referrals from the Nova Client Advisors, or directly.  If referrals are received directly share information with the Nova Client Advisors.
• Engage with veterans face-to-face for the initial visit and as necessary throughout their engagement with Project Nova, following the Case Management Guidance, RFEA Policies and the Project Nova Procedures.
• Register each Nova Veteran’s details on the CRM and obtain consent to share their data with organisations in the support network and any further information required by the Project Nova registration.
• Undertake a comprehensive needs assessment with each Nova Veteran.

Case Management

• Provide emotional support to veterans through regular contact whilst they are engaged with Project Nova.
• Establish a care coordination plan with each Nova Veteran that provides for support from within RFEA and Walking with the Wounded and with the organisations in the Nova area support Network.
• Work with families to ensure their effective participation in the Criminal Justice System, with other statutory services and with the support network.
• Keep clear records for each case on the CRM.
• Record the veterans journey on Outcome Star
• Ensure confidentiality, the family is a separate case to the veteran, who is also supported by Project Nova. 
• When the Nova Veteran is ready, develop their employability and suitable opportunities for employment either, directly using RFEA employability tools and working with local employers or, through the wider RFEA or Walking With The Wounded.
• Project Nova is an active intervention. Close cases once the progress of Nova Veterans has reached its full potential, identifying long term social contact, formal or informal, in every case.

Person Specification

Essential Competencies

• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
• Highly organised with strong IT skills and experience of using CRM systems.
• Strong communicators with veterans, referring organisations and within the Project Nova Team sharing information on cases with Team Leaders and Nova Client Advisors.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.
• NPPV Level 2 Police vetting and Enhanced DBS
• Provide presentations to Northamptonshire OPCC and Partners when required.

Desirable Competencies

• NVQ Level 4 Advice & Guidance or willingness to work towards this at charity expense.
• Experience of working with the Criminal Justice System.
• Experience of working with the Armed Forces community.

This role is 'Home Based' around the Northampton area and is offered initially on a one year fixed term contract, 35 hours per week with a starting salary of £26,000 rising to £27,500 after six months plus additional employee benefits.

To apply please submit a covering letter and applicable CV. The closing date is Wednesday 29th July 2020. Interviews will take place in August for immediate start depending upon required notice periods.

Applicants will be required to undertake an Enhance DBS Disclosure and Police Vetting.

RFEA and Walking With the Wounded (WWTW) are looking for a highly motivated self-starter with knowledge of the Armed Forces and Ex-Services charity network and the ability to understand the challenges more vulnerable veterans must overcome, particularly those who have entered the Criminal Justice System. This person will be home based travelling extensively around the Cambridgeshire region to provide face to face support to veterans within their home locations and partner organisations premises.

Project Nova is a support programme for Veterans primarily identified in Police Custody but also with referrals from core police and partner organisations from within the community, it is focussed on early intervention, support and diversion at point of contact with the Police or partner organisation in order to prevent re-offending and a potential prison sentence. Project Nova is jointly delivered by RFEA and WWTW and working in partnership with the NHS Liaison and Diversion Teams, Police custody suites, Police response officers, HMPPS and partners within the community.

The successful applicant for this role will have a track record of delivering high quality results, with a strong beneficiary focus and be capable of working independently to targets and deadlines. Strong communication, IT and organisational skills are essential along with mentoring and coaching. Experience & knowledge of the criminal justice system, local government agencies and the ability to develop a network of contacts are also required, along with a clean driving licence. NVQ Level 4 in Advice and Guidance (Or willingness to work towards) along with a good understanding of the employment market and vocational training are highly desirable, but not essential as training will be given.

Specific Responsibilities

Engagement

• Support the National Nova Manager to create and maintain strong working relationships with referring organisations in the Cambridgeshire Area, including the Police and NHS Liaison and Diversion.
• Receive details of referrals from the Nova Client Advisors, or directly.  If referrals are received directly share information with the Nova Client Advisors.
• Engage with veterans face-to-face for the initial visit and as necessary throughout their engagement with Project Nova, following the Case Management Guidance, RFEA Policies and the Project Nova Procedures.
• Register each Nova Veteran’s details on the CRM and obtain consent to share their data with organisations in the support network and any further information required by the Project Nova registration.
• Undertake a comprehensive needs assessment with each Nova Veteran.

Case Management

• Provide emotional support to veterans through regular contact whilst they are engaged with Project Nova.
• Establish a care coordination plan with each Nova Veteran that provides for support from within RFEA and Walking with the Wounded and with the organisations in the Nova area support Network.
• Work with families to ensure their effective participation in the Criminal Justice System, with other statutory services and with the support network.
• Keep clear records for each case on the CRM.
• Record the veteran’s journey on Outcome Star
• Ensure confidentiality, the family is a separate case to the veteran, who is also supported by Project Nova. 
• When the Nova Veteran is ready, develop their employability and suitable opportunities for employment either, directly using RFEA employability tools and working with local employers or, through the wider RFEA or Walking With The Wounded.
• Project Nova is an active intervention. Close cases once the progress of Nova Veterans has reached its full potential, identifying long term social contact, formal or informal, in every case.

Person Specification

Essential Competencies

• Highly motivated and independent, capable of working remotely across a wide geographical area.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with to change their lives.
• Highly organised with strong IT skills and experience of using CRM systems.
• Strong communicators with veterans, referring organisations and within the Project Nova Team sharing information on cases with Team Leaders and Nova Client Advisors.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.
• Be able to pass NPPV Level 2 Police vetting and Enhanced DBS
• Provide presentations to Cambridgeshire NHS Liaison & Diversion service Police and Partners when required.

Desirable Competencies

• NVQ Level 4 Advice & Guidance or willingness to work towards this at charity expense
• Experience of working with the Criminal Justice System.
• Experience of working with the Armed Forces community

This role is 'Home Based' around the Cambridge area and is offered initially on a one year fixed term contract, 35 hours per week with a starting salary of £26,000 rising to £27,500 after six months plus additional employee benefits.

To apply please submit a covering letter and applicable CV. The closing date is Wednesday 29th July 2020. Interviews will take place in August for immediate start depending upon required notice periods.

Applicants will be required to undertake an Enhance DBS Disclosure and Police Vetting.

Christians Against Poverty is a dynamic and growing mission with a strong vision, award winning culture and passionate workforce. CAP exists to equip the local church so that it may effectively serve the poor and proclaim Jesus. We have developed highly effective expertise to break into the hellish mix of poverty, isolation, chaos and severe stress, delivering hope, peace, and freedom through our compassion and technical excellence. Due to our debt help work, we are authorised and regulated by the Financial Conduct Authority and are required to meet high regulatory standards.

Working at CAP is exhilarating because we experience partnership with the living Christ and the power of His resurrection as we see thousands of people freed from debt, connected with a loving community and saved. We have a huge, collective ambition to see people freed from poverty, and to see them come to know Jesus’ abundant life and find belonging in his family.

CAP’s work in the UK is delivered through over 300 head office staff in Bradford who serve the frontline teams and volunteers that make up a vibrant network of around 600 community franchise centres. CAP UK, as the founding national franchise, also supports and equips country franchises growing in Australia, New Zealand, Canada, and America.

CAP lives out the belief that culture eats strategy for breakfast (though we’re pretty keen on strategy too, so we have that for lunch). We invest in and seek to thoroughly integrate our core values into who we are and how we do what we do. To join CAP is to commit to growing with us into being more Christ centred, generous, passionate, united, compassionate, fun, excellent and courageous.

The role of the Director of Technology and Digital Transformation, reporting into Jon Day our COO, is a critical one, particularly at this time in leading the digital transformation of our flagship debt service.  We are looking for a Director to provide the sophisticated and inspiring leadership required to take our services to the next level.

Action Against Medical Accidents is the charity for patient safety and justice, and we are embarking on the most exciting leg to date of our digital journey. We are implementing a new CRM to serve all our needs, and developing a digital strategy to support all of our stakeholders.

You will be an integral part of this journey, working as part of the project team and as our in house CRM expert. In conjunction with senior management you will also contribute to and develop a digital strategy for the organisation. This is an exciting opportunity for someone looking to play a crucial role at an exciting time for an organisation looking to further its digital maturity.

We offer a competitive salary, minimum of 25 days holiday a year (we also close the office at Christmas, and you get these days in addition to your leave allowance!) and a friendly office atmosphere. We also offer flexible working, which is fully embedded in our culture. Applications for part time (e.g. 28 hours) would be considered.

Interviews will be held week commencing 3rd August.

Head of IT

An exciting opportunity has arisen for a Head of IT to join a fantastic charity based in London. As this charity grows, they are looking for someone who can head up the entire technical environment within the charity including Infrastructure, Network and dealing with 3rd party suppliers. This is a brilliant chance for someone to learn new skills as you will be working across various technologies and will have full control over the future development of the whole technology department including working with Cloud Technologies. 

As the Head of IT you will work closely with the Director of IT to identify and drive a range of new and exciting IT projects, developing a whole new IT strategy and controlling the process from start to finish. This is an excellent opportunity for an ambitious Head of IT to enter a role where they can really develop the technical infrastructure of this charity. This role will be remote until circumstances change when you will be able to work from home 1-2 days per week.

Skills required for the Head of IT are:

• Previous experience of developing full IT strategy from start to finish
• Good all round experience in data management, CRM, ERP, Business Intelligence and Infrastructure
• Excellent communication skills to deal with both international and national stakeholders
• Controlling the whole IT department including asset management and infrastructure

IT Manager/ Information Technology Manager / Head of IT / Head of Information Technology

This is a brilliant chance for a Head of IT to take the next step in their career and really progress his/her career further. You will gain the full benefits that comes with working for a large charity

Location: North London 

Salary:  £60,000 - £64,000 + Excellent benefits

Apply now for further details and immediate consideration for this exciting career opportunity!

Understanding Recruitment is acting as an Employment Agency in relation to this vacancy

Job Purpose

As Interim Digital Integration Manager, you will be responsible for the successful onboarding
and delivery of priority data integration projects over the next six months to deliver effective and predictable digital engagement experiences for our campaigners and other supporter groups.

Key Responsibilities

• Provide technical expertise working with cross-functional teams and third parties to help onboard and project manage delivery of a range of digital integration projects, implementing an industry standard digital project management methodology.
• Manage the end-to-end process for digital integration projects including planning and defining the scope of work, stakeholder engagement, resourcing, tracking, budgeting, risk analysis and project managing implementation. This includes translating requests into tasks for internal teams and external agencies.
• Accountable for digital project delivery to cost, time and quality parameters, including the development of robust monitoring and evaluation processes to continuously improve delivery.
• Work collaboratively with colleagues to accurately scope digital solutions, researching best practice, platforms, tools and technology to meet the charity’s objectives. This includes exploring and testing the potential of digital to enhance the development and delivery of our services, campaigns or fundraising offer.
• Across projects, work closely with relevant teams to ensure website content is optimised for SEO and we’re ‘data smart’ – optimising data and data capture opportunities to deliver insight-led growth and a great online experience for all our audiences.
• Work closely with the IT, CRM and Information Governance teams to ensure digital systems are secure, aligned with the technical enterprise architecture and business continuity is maintained.
• Advise on the technical roll-out of new products and/or features to maximise the potential from our digital engagement platforms.
• Across platforms, establish the best scalable solution for the charity, including identification of areas that can be automated. 
• Cut through the ambiguity and identify the core issues to help improve internal practices.
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices

Other Duties:

• Observe and comply with Independent Age policies, including key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology.
• Ensure that all digital activities adhere to charity law, compliance/best practice, including data protection, marketing consent, vulnerability and accessibility.
• Undertake other reasonable duties as directed by the Head of Brand & Marketing, and/or Director of Policy & Communications as new needs emerge.
• This role may require occasional travel and overnight stays.

Job descriptions are not exhaustive and the post-holder will be required to undertake other duties commensurate with the level of the role.

Independent Age is committed to equality of opportunity and to eliminating discrimination and all employees are expected to adhere to the principles set out in our Equal Opportunities Policy.

Independent Age is committed to safeguarding and we expect all colleagues to share in this commitment. As part of our recruitment and selection process, we require a DBS (Disclosure and Barring Service) check for all individuals who work with our service users.

Experience & Knowledge

• Sufficient management experience in a technical integration context with strong communication skills.

• Experience of managing digital platforms and integration projects for a charity – from technical expertise to how we map user journeys and display content.
• Proven track record of CMS integration projects (ideally including Drupal).
• Background in development and technical project management.
• Strong ability to build relationships, influence and collaborate across an organisation and with third party suppliers.
• Ability to work independently and under pressure.
• Strong knowledge of legislative frameworks and governance related to digital best practice, database systems and The Data Protection Act.

• Expert knowledge of current digital landscape and emerging trends.
• Ability to provide structure in a rapidly changing environment.
• Highly motivated and with a positive attitude.
• Seeks out opportunities on a continuous basis to enhance the customer/supporter experience as they arise.

Technical Project Manager

A brand new and exciting Technical Project Manager role has arose to join a leading charity as they go through a Digital Transformation to lead on all projects from start to finish (Head office is based in South London but the role can be performed remotely). As the Technical Project Manager you will need to take lead on all projects from initial conception all the way through to completion. We are currently going through a Salesforce implementation so any end to end CRM project experience would be beneficial but any Digital, CMS experience is great.

As the Technical Project Manager you will be working for this small / medium charity as they look to really increase the digital capabilities and utilise technologies more. As they are small you will have you get involved in the entire lifecycle and essentially perform the roles of Business Analyst, Project Manager, Delivery Manager all one. This is a brilliant role for someone to make a big difference within a growing charity and implement technologies that will save lives.

Skills required for the Technical Project Manager are:

- End to end project experience from requirement gathering to delivery
- Ideally have good project experience within Salesforce or any other CRM (otherwise CMS / Digital projects are very relevant too)
- Ability to take lead and drive projects through with difficult stakeholders
- Very strong communicator

Technical Project Manager / Business Analyst / Delivery Manager / CRM / CMS

Salary: £50,000 + brilliant benefits

Head Office: South London – This role will be able to operate fully remotely if required

Apply now for immediate consideration regarding this excellent opportunity.

Understanding Recruitment is acting as an employment agency for this vacancy.  

Are you a Data Manager, looking for a new challenge?
Would you like to work for a charity with a supportive and inclusive culture?

We are working exclusively with a fantastic independent health charity, to recruit their new Data and Information Manager.

Supporting the grants, fundraising, communications and finance teams on all things data, digital and systems,
developing systems to lead on how they're best used.

The charity use Access/thankQ CRM and you will be tasked with creating dashboards for KPI's to enable more robust and efficient reporting.
Specific thanQ experience isn't essential - but certainly desired!

This role is a fantastic opportunity for someone with experience in systems management, data management and data governance.
It's a highly collaborative and strategic focused role that will require you to work independently and confidently.
You will manage a diverse range of databases and digital platforms, developing a strong working relationship with software providers and other external stakeholders.

You will champion the best use of their CRM, for both Fundraising and Grants management.
On any given day you will be busy supporting their compliance with data management and governance, including ongoing GDPR and policy development.
This work will lead you to support the development of their digital strategy for the coming years.

Please note you will initially, work from home. However will be expected to work in the office, once the world is more settled.

If you would like to apply, please get in touch asap with your CV and we can forward the full JD and charity details to you.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The  role Data Manager, reporting to the Head of Supporter Marketing, will transform the way The Children’s Trust uses data to drive decisions. Responsible for developing, managing and maintaining the newly implemented CRM database (thankQ), you will have a pivotal role in embedding the system, and in providing accurate and insightful data to underpin fundraising and marketing campaigns.

Manage and develop the CRM database:

• Develop, manage and maintain CRM database (thankQ) and proactively identify areas for improvement in data management.
• Ensure we collect and maintain high quality data and be responsible for data hygiene.
• Drive system and process improvements that will enhance data processing, reporting and insight.
• Map out and document key processes.
• Act as a systems expert to provide specialist technical support for CRM to users.
• Manage access permissions and privileges, monitoring user access and security.
• Liaise with Head of I.T. & Transformation and the Digital Manager, to ensure CRM architecture is aligned and integrated with other systems.

Reporting, analysis and insight:

• Maximise our ability to make evidence based decisions through data gathering and analysis, to unlock the value of supporter and professional data, and drive income and engagement.
• Work with teams to identify and develop measures to monitor and model performance.
• Develop models to help forecast and predict performance.
• Assist users with reporting and develop more advanced reporting.
• Provide financial reporting to reconcile donations received by the Finance Team including Gift Aid
• Undertake bespoke pieces of reporting and analysis, drawing out insights and recommendations.
• Identify opportunities to streamline communications to supporters for deeper engagement.
• Identify and analyse key trends in giving patterns to help with the overall Fundraising Strategy.
• Analysis of lifetime value for donor recruitment.
• Develop KPIs and dashboards aligned to department priorities.

Data selections and targeting:

• Work with teams to advise on targeting and selections, in line with campaign objectives.
• Deliver supporter selections for teams.
• Proactively identify opportunities that improve performance of campaigns and lifetime value.

• Identify opportunities to streamline communications to supporters and facilitate deeper engagement.

Managing imports and exports from CRM:

• Develop and manage import and export of data to and from CRM.
• Cleanse data prior to importing and run routine quality checks on imported data.
• Managing HMRC Gift Aid submissions and in-house Direct Debit claim process.

Training and empowering CRM users:

• Provide training and advice to all users.
• Advise on best practice for the use of the CRM.
• Create and administer user access and permissions.
• Develop and maintain training manuals.

The primary role of a Housing Support Manager at Yellow Ribbon is to directly support our clients on a day to day basis. You will work with your clients to help them become a proactive member of society and one that is as independent as possible. You will support them to develop positive relationships and to be an equal and valued member of their local community.

As a Christian Charity you will need to be able to agree to our statment of faith.  We belive leading people to Jesus is the answer to lasting hope and change.

You will need to work flexible, will involve callouts on evenings and weekends to best support our clients. However you will manage the housing support team and this responsibility will be shared among the team.

Duties will include supporting service users to prevent re-offending and breach of licence, housing support, managing the housing team, liaising with offender managers, manage the referral and eviction process, manage client paperwork and database.

The chosen candidate must have must have access to own vehicle, experience of housing/tenancy issues, risk assessments, working with ex-offenders, excellent inter-personal skills and good professional boundaries.

Candidates who are in recovery for more than a year or have offending history are welcome to apply.

Hours are normally 37.5 hours over 5 days, Monday to Friday 8:30 - 16:30 however call outs may happen so the role needs to be flexible to suite the service needs. Time back is then paid in lieu.

upReach are seeking to hire a Strategic Project Manager / Chief of Staff. This is an exciting opportunity to work directly with the CEO, and would suit individuals who have a passion for social mobility and are used to operating in a fast paced environment.

The successful candidate will be working with the CEO and key team members on strategic projects, business planning, internal communication, governance, and other internal operations.

Full details of the vacancy can be found on the upReach website.

To apply, please send a CV and tailored Covering Letter.