Crm database administrator jobs in ,
You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference. You thrive in a role that brings people together and ensures they are set up for success.
As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.
You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.
By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.
A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.
To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams. You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.
Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.
Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
This role will be based from our Reading site a minimum of 3-days per week with the remainder of the week working from home, there will be an occasional requirement to travel to our Cardiff site. This is a full time position working 35 hours per week, Monday to Friday.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
About Us
Further details on the full role are attached below. When you are ready to apply, submit an online application form via our careers website.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page.
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
Registered Charity
More than 1000
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Just over a year ago, Children Not Numbers was founded in response to the unprecedented crisis facing Palestinian children in Gaza.
Our UK-based medico-legal NGO was established to be a voice for the most vulnerable and innocent victims: children. We chose the name Children Not Numbers to acknowledge that the dead and wounded are not simply statistics.
From the very beginning, our mission has been clear: to provide life-saving medical care, rehabilitation, and long-term support to children affected by war and poverty. Our six core objectives are:
- Immediate short-term medical evacuation
- Medical aid delivery
- Sustainable rehabilitation support
- Advocacy for children’s rights
- Educational programme implementation
- Supporting junior Gazan medics
We are looking for a proactive and enthusiastic Fundraising Assistant to support our growing and ambitious fundraising team. This diverse role is key to helping us raise vital funds through individual giving, community fundraising initiatives, and challenge events. You’ll support the smooth running of our regular giving programme, handle general fundraising administration and ensure excellent supporter care and team efficiency.
WHO ARE WE LOOKING FOR?
To be considered for this role, it is essential that you:
- Have 1+ years' employment within a charity or NGO, ideally within a fundraising team or an international development organisation.
- Reside in the UK and hold right to work status
- Are already set up, or are able to set up, in order to fulfil a contractor role (this is not a PAYE employee position)
You will also be skilled in:
- Managing multiple tasks and deadlines within a fast-paced environment
- Written and verbal communication
- Demonstrating a high attention to detail and accuracy
- Using databases and online platforms (training will be provided)
- Acting as a team player with a positive, can-do attitude
It would be highly desirable if you:
- Bring lived experience of or strong affinity with the cause
- Are familiar with CRM systems, such as Beacon, Salesforce, Donorfy or Raisers Edge)
- Have knowledge of fundraising best practices and donor stewardship
Application is initially by CV only. Cover letters are not required for initial application. Therefore please ensure that the essential/desirable person specification points above are made clear on your CV.
Please do not contact Children Not Numbers directly - recruitment for this role is being managed solely via the CharityJob portal.
Due to a high volume of applications, we are only able to respond to candidates who are shortlisted for interview. If you have not heard from us within 4 weeks of your application, please assume that your application has been unsuccessful. Thank you for your interest in the role and for taking the time to apply.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families
About the role
Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:
- realise their rights
- access the support to which they are entitled
- take the next step forward in tackling their challenges
- and navigate their way through a sometimes complex and confusing system.
We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.
The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.
In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.
The type of person we’re looking for:
You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.
We will provide the training you need to undertake the role, as well as opportunities for development and progression.
You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.
The team work remotely, but there is the option to work from our office in London.
Key responsibilities include:
Advice provision:
· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.
· Address all safeguarding concerns in line with policy.
· Make referrals and signpost to other services as necessary.
· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.
· Facilitate access to our advice service for people with diverse needs.
Service quality, consistency and data management:
· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.
· Ensure independence, impartiality and confidentiality when dealing with kinship carers.
Professional and service development:
· Maintain an up to date knowledge of relevant legislation, policy and guidance.
· Support continuous development and improvement of the service.
Essential knowledge, abilities, skills and experience include:
· EITHER:
a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.
OR:
b) Minimum of 2 years recent experience of providing support to kinship carers.
OR:
c) Experience equivalent to, or a combination of, a) or b) above.
· Experience of working with socially excluded or marginalised people and their
families.
· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.
· Knowledge and evidence of good understanding of safeguarding issues and good practice.
· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.
· Excellent written communication skills in English.
· Proven ability to research complex information and communicate this in an easily understandable way.
· Proven understanding and practice of keeping accurate and appropriate case records.
· Ability to work flexibly, collaboratively and effectively as part of a team.
· Ability to organise and prioritise a busy workload without close supervision.
· Confident in using digital tools, and an ability to learn new tools.
· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.
· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.
· Right to work in the UK.
IMPORTANT: See attached Job Pack for full job description, person specification and other details
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
Please apply by submitting an updated CV that clearly reflects your experience so we can easily align to the essential criteria in the job pack.
In addition, please provide a cover letter answering the following 4 questions (up to 250 words per answer):
1. Give an overview of how your experience, qualifications and training equip you for the role of advice worker.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the biggest issues facing the advice sector today?
Please also include your notice period / earliest availability to start.
Your responses to the questions and the CV you provide will be reviewed anonymously.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
Registered Charity
21 - 50
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.
The client requests no contact from agencies or media sales.
Thank you!
The Development Team at The BRIT School is focused and experienced, with colleagues having worked in award-winning not-for-profits and national arts centres. Consisting of the Director of Development and colleagues focused on Corporate, Philanthropy, Trusts & Grants, the Team’s work is supported by a strong Senior Leadership Team and motivated Board of Trustees.
With current / recent institutional funders including Garfield Weston Foundation, Leverhulme Trust, Arts Council England, Dr. Martens Foundation and Andrew Lloyd Webber Foundation - amongst many others - it is an exciting and unique organisation, bringing together world-class education with the creative industries.
This is an exciting time to join The BRIT School team, as we continue to build on our successful trusts and grants programme and the momentum of recent years.
Joining us as Trusts & Grants Officer, you will be at the heart of our efforts to #keepBRITspecial, helping the School to realise its plans and ambitions.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School.
As a member of an impactful team, you’ll have the autonomy, responsibility and freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into trusts fundraising from other fundraising backgrounds, or relevant sales environments. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
Thank you!
This is a new post and an exciting time to join The BRIT School team, following the rapid growth in our engagement with – and income from - Major Donors, through a programme that includes fundraising events at world-renown venues including Ronnie Scott’s.
Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and
freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into major donor fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career.
We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
Thank you!
This is a new post and an exciting time to join The BRIT School team, as we continue to build on our successful corporate partnerships programme.
Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and
freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into corporate fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
Thank you!
Are you interested working on an exciting city-wide fundraising project? We are looking for a community and events fundraiser to join our fundraising and marketing team.
About Us
Amaze is a Sussex-based charity that supports families with children and young people with special educational needs and disabilities (SEND). Amaze’s fundraising is growing. We used to fundraise mainly through trusts and foundations. We still receive a large portion of our income from statutory funders (such as councils and the NHS). In the last 18 months we have begun work to increase our income from other sources. We are launching a big and exciting art-based fundraising project that will take place in autumn 2026. In this project we will work closely with artists, businesses, schools and members of the public. We are looking for a fundraiser to help us deliver the project, working within and alongside our fundraising and marketing team.
About the job
As our Community and Events Fundraiser, you will be responsible for a variety of tasks. You will help plan fundraising events, organise our presence at community activities, and support our wonderful volunteers. A big part of your job will be building strong relationships with schools and community groups, encouraging them to get involved and supporting them in their fundraising efforts. In this role, you will be responsible for organising events, liaising with schools, youth groups and artists, supporting volunteers and supporting community fundraisers. You will be within the Fundraising and Marketing team at Amaze, which currently has 4 members of staff, led by the Head of Fundraising and Marketing. You will be a mix of office and home-based, with some days at events and activities within Brighton & Hove.
Our benefits
Hybrid working out of Amaze’s Brighton office, with some homeworking (50% of hours) + 5% pension, pro-rata 26 days a year, + extra 3 days at Christmas + Public Holidays. Other staff benefits include flexible, family and carer-friendly working, support for staff health and wellbeing, learning and development, and access to discounts schemes.
Skills and experience required
We are looking for someone with experience in a fundraising or events role, or who has similar skills from another career. The ideal candidate will be a great communicator who is passionate about encouraging people to support a good cause. You should be organised, able to manage your own workload, and enjoy working with a wide range of people.
Person specification
If you are enthusiastic, organised, and want to be part of an exciting project that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter.
To support your application, please visit our website and read: Community and Events Fundraiser Job Description, 2023 Staff benefits policy, Terms and conditions
The provisional dates for interviews are Monday 4th August 2025. You are warmly encouraged to contact us for an information discussion about the role.
The client requests no contact from agencies or media sales.
Thank you!
Could you lead our Flagship LGBTQI+ specialist mental health service? Islington Mind have an exciting opportunity to apply for the of role Outcome Senior Team Leader (LGBTQI+ specialist service). Due to the ethos of the project and funding requirements we are seeking a person from the LGBTQI+ community to lead this multifaceted service. Islington Mind has worked alongside volunteers and service users for over 40 years to co-create a unique, supportive and therapeutic LGBTQI+ community, supporting people with mental health difficulties. This role offers the opportunity to join a well-established, skilled and committed team. Please see the Job description for the full range of duties and role requirements.
We offer:
- An inclusive and supportive work environment
- Competitive salary
- 26 days annual leave, plus bank holidays (Pro rata for part time hours)
- A pension scheme
- Access to Employee Assistance Programme
If you are interested, please visit our website, view the full job description and download the following documents:
-
The Monitoring Form
-
Application Form
