Crm database administrator jobs in ,

Are you a highly-organised, unflappable administrator with the ability to manage competing priorities in a timely manner? The Student Christian Movement is looking for someone to lead the administration function of our small but mighty charity.

Responsible to the CEO, you will work across the charity, acting as secretary to our board of Trustees, responsible for HR and payroll function, act as line manager to two administrators, and add to the sustainability of the organisation by writing and submitting robust trust funding applications.

SCM has six members of staff, all but one of whom are part time, and achieves a great deal. Supporting progressive Christian students and members across the country to put their faith into action, no two weeks are ever the same. We are a dynamic and energetic organisation, working to challenge injustice and exclusion, grow thoughtful disciples and create community.

Each SCM community is different, but students can expect to find a warm welcome as well as activities including bible study, prayer, campaigns and social action, talks, discussions, and socials. As a national movement we come together at regional and national events to learn more about our faith and spend time as a community. We take action on issues of social justice chosen by our members.

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.

Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.

Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506

Hours:                  25 - 27.5 hours per week Mon – Fri. Daily working hours can be 9 - 3, 9:30 - 3:30 or 10 - 4. Half hour unpaid break.

Contract: Fixed term until 31st March 2026, strong possibility of continuity. Start date ASAP

Report to:  Nightingale Service Manager

Location: Hybrid – White House Community Centre, Hampton and from home. Working from office for all hours available if preferred. Other locations as needed.

Salary: £27 – 28.5k FTE DOE plus 5% pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

We currently have an excellent administrator opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides much needed free support to local older people who have been discharged from hospital or become unwell in the community – with a particular emphasis on those living alone and without family support. 

Our small team of team & volunteers are  involved in organising and delivering tasks which facilitate a speedy hospital discharge and make homes safer to avoid admission – including fitting keysafes, moving furniture, shopping, giving advice and coordinating with health & social teams. 

This busy role will include:

- Taking referrals into the service and adding to the CRM / database.

- Updating CRM / database and gathering information for the team to support clients.

- Coordinating Nightingale staff and volunteers to ensure tasks essential for a safe discharge are complete.

- Ensure the individual receives the support/services they need taking a holistic approach – working and communicating with staff, referrers, clients, family members, carers, social workers, hospitals and other Age UK Richmond and voluntary sector services. 

We are looking for an individual with excellent administration and IT skills with experience in a health or social care related field being highly desirable. A proactive, enthusiastic and highly organised approach is also essential.

Please click on apply to be taken to our website for morre information and how to apply. Application deadline Wednesday 9th July at 9 a.m. with interviews in Hampton on the Monday 14th July. 

1. Brief job description

Role: Senior Philanthropy and Partnership Manager
Salary: £35,000 - £45,000 based on experience
Holiday allowance: 25 days per annum plus UK bank holidays
Contract type: Permanent
Probation period: Three months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager
Line Manager: Fundraising and Partnership Lead
Start date: As soon as possible
We reserve the right to close this vacancy when we receive sufficient applications for the role.

2. About Save the Rhino International – leading the charge!

At Save the Rhino International, we believe rhinos are magnificent, in themselves and as champions of the incredible wild landscapes in which they live. And they are endangered. To thrive, both rhinos and people need a world that is healthy, diverse and resilient.

We connect people striving to conserve rhinos and their habitats with people who want to support that vital work, and we contribute our own knowledge and skills to the conservation effort. Every day we work with a wonderful community of passionate friends, partners and supporters, to ensure that all five species of rhinos thrive in the wild.

Our core values, on which we will never compromise, are Integrity, Collaboration and Determination. We express those values through how we behave and talk to the world – who we are: Friendly, Knowledgeable and Passionate.

Save the Rhino International was established as a UK-registered charity in 1994. In the financial year ending 31 March 2025, we raised £3.4 million in support of our conservation partners in Africa and Asia.

3. About the Role

This is a brand-new role with the exciting opportunity to help shape and grow Save the Rhino International’s fundraising from high-net-worth individuals, charitable family trusts and foundations, and corporate partners who share our passion for conservation. As Senior Philanthropy and Partnership Manager, you will lead on building and managing relationships with both new and existing supporters, helping to secure significant funding to support our long-term goals.

You’ll be responsible for the full supporter and partner journey, from identifying and approaching new prospects, to developing tailored proposals, making personal asks, and delivering excellent stewardship. You’ll bring a collaborative approach, strong communication skills, and a flair for building lasting partnerships based on shared values and trust.

This is both a strategic and hands-on role, working closely with colleagues across fundraising and communications. It’s ideal for someone with a strong track record in philanthropy and partnership fundraising who’s ready to take the lead and make a real impact for rhinos in the wild.

Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine, and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential. 

4. Key Responsibilities

• Strategic planning and direction
  • Review and refine the philanthropy and partnerships objectives and targets within our 2025–2030 organisational strategy, annual workplans and budgets, with the aim of increasing five- and six-figure donations
     
• Prospect identification and pipeline development
  • Identify new prospects across high-net-worth individuals, family trusts and foundations, and corporate trusts and foundations
  • Maintain and develop a robust pipeline of prospects and funders, using data insights and forecasting to inform planning and prioritisation
  • Conduct due diligence to ensure alignment with Save the Rhino’s values and ethical fundraising practices
     
• Relationship building, cultivation and stewardship
  • Nurture long-term relationships with existing and prospective high net-worth individuals, charitable family trusts and foundations, corporate supporters, and Donor-Advised Funds
  • Proactively build and leverage networks, including through Save the Rhino’s Patrons and Ambassadors programmes, to unlock new opportunities
  • Assess and respond to new partnership enquiries (philanthropic or corporate), exploring alignment and developing tailored approaches
  • Design and deliver effective stewardship plans for all high-value individuals, charitable family trusts and foundations, and corporates, ensuring timely acknowledgement, reporting, and ongoing engagement
  • Collaborate with the communications and marketing team to create tailored materials and supporter journeys for corporate and philanthropic audiences, using automation where appropriate
  • Strengthen relationships over time by providing personalised impact updates through reports, conversations, thank-you notes and other meaningful touchpoints
     
• Proposal development and income generation
  • Develop and present engaging, personalised funding proposals, applications and pitches for philanthropic and corporate audiences
  • Manage grant processes related to high net-worth individuals, charitable family trusts and foundations and corporate partners, ensuring all funding requirements, deadlines and expectations are met
  • Support the wider fundraising team in managing shared donor or partner relationships as needed
     
• Data management and compliance
  • Ensure all supporter and partner activity is accurately recorded in the CRM and used effectively for relationship management
  • Manage administrative tasks, including creating invoices, preparing contracts and memorandums of understanding, and tracking income and expenditure against the budget
  • Uphold GDPR, data protection, and fundraising best practice across all philanthropy and corporate partnership activity, ensuring fundraising is ethical, inclusive and legally compliant

5. Person specification

Essential skills and experience

• Proven ability to design and implement fundraising strategies for high value donors, including developing cultivation, solicitation and stewardship plans
• Minimum 3 years’ fundraising experience with high net-worth individuals, family trusts and foundations and proven track record of securing and managing significant five and six figure donations
• Experience in developing stewardship and recognition strategies that deepen engagement and foster long-term support
• Knowledge of key sector regulations and guidance, including from the Charity Commission, Fundraising Regulator, and Chartered Institute of Fundraising, with a strong understanding of GDPR and data protection
• Experience using CRM systems and fundraising databases, with an understanding of how to apply data mining and segmentation strategies to support donor engagement and income generation
• Experience of developing high-quality funding proposals and narrative and financial reports
• Very strong interpersonal skills and emotional intelligence with the ability to build and maintain collaborative relationships across geographies and cultures
• Excellent written and verbal communication skills, with a proven ability to translate complex issues into compelling content that engages and inspires through storytelling
• Ability to work independently and accurately with attention to detail and meet deadlines as well as collaboratively as a part of cross-cutting teams across organisations
• Financial competence in budgeting, income and expenditure management

Desirable skills and experience

• Experience working within the conservation, wildlife, or environmental sector
• Experience managing partnerships, whether with corporates or other stakeholders, to deliver shared value and long-term impact
• Knowledge of international philanthropy trends and cross-border giving mechanisms
• Experience working with Donor-Advised Funds
• Familiarity with Salesforce or other CRM platforms commonly used in the nonprofit sector
• Understanding of corporate fundraising, CSR trends, or experience applying to corporate trusts and foundations

6. Protecting your data

Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.

Who are we?

London Gypsies and Travellers (LGT) is an organisation that challenges social exclusion and discrimination, working for change in partnership with Gypsy, Roma, and Traveller people. We work with families across London Boroughs, including those living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.

Our Bright Futures programme offers mentoring and skills support to young Gypsy, Roma, and Traveller people aged 15–25 years. Through tailored one-to-one work, group activities and practical help, we support young people to build confidence, motivation and pride in their identity, while developing the tools they need to succeed in wider society.

What are we looking for?

We’re looking for a motivated and organised Youth Project Worker to support the delivery of Bright Futures. This is a varied role that combines project coordination, outreach support, administration, and direct engagement with young people.

You’ll help keep the programme running smoothly behind the scenes while also building trusted relationships with partner services and young people and families, supporting communications, and contributing to learning and reflection.

What will the role involve?

As a Youth Project Worker, you will:

• Support the day-to-day administration of the mentoring and employability programme, including record-keeping and report preparation
• Help coordinate communications activities such as creating new material, WhatsApp updates, and social media
• Maintain and grow referral networks with employers, training providers, and community organisations
• Engage directly with young people and their families to raise awareness and encourage participation
• Hold a light caseload of mentees and support mentoring activities as needed
• Contribute to programme monitoring, evaluation, and learning

What difference will you make?

Young Gypsies, Roma, and Travellers face significant barriers to education, employment, and inclusion, often made worse by discrimination and low expectations. The Bright Futures programme is designed to counter this by helping young people unlock their potential, strengthen their voice, and take pride in who they are.

Your role will help ensure the programme is accessible, responsive, and grounded in the real experiences and aspirations of young people. You’ll play a key part in ensuring our support reaches those who need it most – and that it makes a lasting difference.

What can we offer you?

• A welcoming and collaborative team environment
• Structured induction and ongoing training suited to the role
• Mentoring and support from the programme lead
• Opportunities to develop experience in project delivery, youth work, and community engagement
• Involvement in a unique programme grounded in trust, pride, and culturally sensitive practice
• Reimbursement of reasonable expenses for work related activities

Contract Terms

This is an initial 6-month contract, with continuation dependent on funding and satisfactory performance.

We have strong funding prospects and are currently awaiting decisions on multi-year funding applications, expected within the next 2–3 months. We are committed to continued delivery of Bright Futures and want to bring someone into the team who is motivated to grow with the programme.

Subject to a positive funding outcome and strong performance, we would aim to extend the contract at the earliest opportunity.

Who should apply?

We’re keen to hear from people with a wide range of backgrounds: youth work, community development, education, or admin, or someone with lived experience and a strong commitment to supporting Gypsy, Roma, and Traveller young people.

You’ll need to bring solid administration and digital skills, to help coordinate and deliver the programme effectively.

We particularly welcome applications from people from the Gypsy, Roma and Traveller communities.

How to apply?

Using the 'click to apply' button, please send us your CV and a cover letter addressing the questions below:

• Why are you interested in this role with London Gypsies and Travellers?
• What experience, skills, and values would you bring to the role?

Please refer to the enclosed job description and person specification when preparing your application. Applications without a cover letter will not be considered.

Role: Youth Project Worker
Hours: Part-time, 2 or 3 days a week (14 or 21 hours contract)
Salary: £27,000 - £28,000 p.a. (pro-rata) depending on experience and qualification  

Closing Date: Sunday 27th July 2025
Interviews: Tuesday 5th August (Stage 1) and Tuesday 12th August (Stage 2)

By applying, we expect that you have noted the interview dates and confirmed your availability.

For more information or to have an informal conversation about the role, contact: Mini Ravi, Programme Lead on our office phone or via info(@) email.

Do you have a passion for Christian ministry and a proven track record of success in engaging supporters and driving financial support across various channels, with a particular strength in broadcast media?

We are seeking a dynamic and enthusiastic Campaign Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities across all our campaigns, with a key focus on on-air and digital broadcast fundraising. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Campaign Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.

About the Role

As a Campaign Co-ordinator, you will be responsible for overseeing and maximising fundraising opportunities across our entire portfolio of campaigns, with a strong emphasis on our broadcast initiatives. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for all monthly and evergreen campaigns, with a primary focus on delivery in our on-air and digital broadcasts.
• Collaborating with internal teams, including production, to create compelling and effective content for all fundraising campaigns, particularly for on-air appeals.
• Co-ordinating the end-to-end delivery of fundraising campaigns, ensuring they are aligned with our strategic goals.
• Cultivating and managing relationships with existing and potential donors, ensuring a positive supporter journey.
• Analysing fundraising performance data across all campaigns and optimising results to achieve targets.
• With the Head of Partnerships, overseeing the development of campaign materials, including on-air fundraising scripts and digital content appeals which feed into our direct mail, church engagement and events fundraising.
• Ensuring all fundraising activities are in line with our charitable aims, fundraising approach, and missional pillars (Souls, Israel, Revival).

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week
• Salary: £36,000
• Location: Home-based (UK) with occasional travel

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.

Are you ready to join us?

A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.

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Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002.  All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.  

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Job Purpose:

This is a new role to transform our current “Supporter Care” team into one that leads our Individual Giving programme. At present the team is focused on thanking donors for gifts to our charity and supporters for undertaking challenges and events as well as organising our lab tours and tiles programme. The introduction of a major automation project in the charity will reduce this team’s workload whilst at the same time decreasing the amount of time taken to thank donors and supporters. Once that project is fully implemented we want this team to expand its remit to include a wider programme of proactively supporting our donors and supporters throughout their journey with the charity and thus to increase the amount raised through these channels.

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This job will be a challenging one with a changing focus. The initial focus is very much process-driven – bedding in the automation and getting all of our processes humming so that everyone is thanked within one working week of their donation, but once that’s done the focus needs to move to both wider care of our supporters and growth of the income channel.

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Reports to:

Director of Finance and Operations

(at some point in the future – possibly in about 12 months time the role and team may move to the Income Generation department)

Direct Reports: Supporter Care Supervisor and Fundraising Administrator

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Requisite Skills and Experience:

Essential:

· Outstanding organisation skills.

· An excellent standard of written English and a good all-round communicator.

· Experience of working with a Fundraising Database/CRM as well as Microsoft Office, especially Word and Excel.

· Experience in manipulating and seeking insight from large data sets.

· Flexible in your approach to work, embracing change and development.

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Desirable:

· Experience in running a individual giving programme.

· Experience of working with members of the public, especially those who may be going through current or recent traumatic experiences.

Main duties:

· To be the owner of all thanking processes so that every supporter and donor receives an appropriate thank you withing one working week of their donation or the end of their fundraising activity.

· To embed the new processes from our automation solution, recommending changes that are required and adapting other processes to ensure the most efficient overall system for all team members involved in thanking.

· To support and develop your direct reports so that they are working efficiently and effectively and have a rewarding role at the charity. To conduct regular 1-1s with them as well as quarterly reviews and annual appraisals.

· Ensure accurate recording of all processes and outputs from the team – primarily on our CRM database.

· To ensure that our Lab Tour and Tiles process is run effectively and efficiently. This process is managed by a member of the team, but remains the responsibility of the team manager.

· To develop our understanding of the data relating to our individual giving and to recommend

· To develop additional ways of valuing our supporters and donors through their journey with us (cards, phone calls etc).

· To develop additional ways of generating income from our individual donors (appeals etc).

· Deputise for colleagues as necessary to ensure that your team’s activities continue during periods of leave/absence.

· To comply with Brain Tumour Research’s internal policies, comply with relevant charity and other legislation and to undertake any other reasonable duties as required.

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​

Please see our Recruitment Pack for further details​​​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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Closing Date: 5th August

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Join The Not Forgotten – Office Administrator Role
The Not Forgotten transforms the lives of injured, ill and isolated veterans and serving personnel and their families by bringing people together, restoring confidence, and fostering camaraderie and support.

Our values of empathy, excellence, comradeship and teamwork run through everything we do. We provide a caring and genuinely personal service, our small team getting to know our beneficiaries personally, developing real relationships and listening to their needs and worries and sharing the ups and downs of their lives. We work with every individual to help them with their own route to recovery and know that many need to attend multiple events on that journey.

We collaborate closely with other military charities and organisations, aiming to be the trusted partner of choice in providing entertainment and recreation opportunities for veterans and injured serving personnel. We strive to be at the forefront of the military charity sector remaining current and relevant whilst retaining the character that makes us special.

We’re not just looking for admin experience—we’re looking for someone who cares. For 105 years, The Not Forgotten has been supporting veterans and service personnel suffering from injury and illness by providing social, respite and challenge opportunities and a unique series of prestige Royal events. Join The Not Forgotten as our Office Administrator. 

Key Details

Position: Office Administrator

Responsible to: Head of Business Operations and Finance

Location: An office in Victoria, London.

Hours: Flexible working – 35 hours per week. Flexible working with the expectation to attend routine business rhythm in the London office in person at least three days a week.

Salary: £25,000–£27,000 per annum

Annual leave and benefits:

• 20 days annual leave (not including bank holidays)
• Christmas period leave
• Company pension scheme with matched contributions of 5% after 6 months
• 24/7 Employee Assistance Programme
• Career professional development support

How to apply: Click the Charity Job Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

First-round interviews will take place in the week commencing 4 August 2025; final interviews are due to take place in the week commencing 21 August 2025.

Closing date: 30 July 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.”

Key Responsibilities

· Keep our office running smoothly with top-notch organisation and attention to detail;

· Support the planning and delivery of events that bring veterans together;

· Be a warm, welcoming point of contact for beneficiaries, supporters, and partners;

· Help us deliver on our mission to reduce loneliness and isolation with heart, humour, and professionalism;

· Assisting the Head of Business Ops & Fin in the daily logistical running and administration of the Charity;

· Handle incoming calls from existing and potential beneficiaries, benefactors, or supporters, providing information on TNF events availability and assisting with registering;

· Manage calendars, appointments, and team meetings;

· Manage internal databases, email and mailing lists to beneficiaries, benefactors, or supporters.

· Ensure the database is kept accurate and up to date by recording changes including mailing preferences, address details and other relevant information;

· Manipulate and exploit the CRM data to inform improvement activities;

· Maintain efficient GDPR CRM compliant records and

· Represent TNF at a variety of events, including Royal and prestige events.

 This job is for you if you are….

·                  Proactive, an adaptable team player with strong admin and communication skills;

·                  Someone who thrives in a varied role and takes pride in making a difference;

·                  Good with organisational and time-management abilities with the ability to work independently;

·                  Adaptable and have a flexible approach to work and varying tasks; and

·                  Genuinely interested in supporting the Armed Forces and Merchant Navy community.

Ready to make a difference?
If you’re ready to bring your skills to a role that truly matters, we’d love to hear from you. Apply today and help us support those who served.

We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.    

The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff.  It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.   

Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond   

 An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Deadline for applications – Rolling recruitment 

Interviews  - TBC 

Start date – TBC 

About the Role

We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.

We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.

Purpose of Job

To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.

Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.

The primary duties are:

1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.

2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
 

3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.

4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.

5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.

6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.

7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!

As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!

Key Responsibilities of the role include:

• Serving as the first point of call for supporter inquiries through phone, post, or email.
• Importing and accurately recording data from multiple sources.
• Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
• Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.

Essential requirements of the role include:

• Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
• Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
• Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
• Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
• Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.

This post is subject to UK DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:
Submit a CV and cover letter, CV’s without a cover letter will not be considered.

We reserve the right to close this position should we receive a good response; therefore, it is advisable to apply early.
The interview process will be ongoing.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

At an exciting time in JGDR's fundraising, we are looking for volunteering & community fundraising officers to support our communities in North Lincolnshire and East Yorkshire. It is a great opportunity to join a passionate team.

Hours: 35 hours per week (with occasional weekend and evening working as and when the role requires)

Location: This is a hybrid role, with regular travel required across the North Lincolnshire and East Yorkshire regions, including visits to our charity shops and centres. Weekend and evening work will be expected, as and when the role requires. Post holders will be expected to be working flexibly across their community 4 days out of 5 – with at least one day per week from our North Lincolnshire Centre – and attend regular team meetings in an agreed location.

Due to the scope and nature of the role, you will need to live within, or in close proximity to, North Lincolnshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.

About us

All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.

We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire.

Fundraising at Jerry Green Dog Rescue (JGDR)

We are at an exciting moment in our fundraising history at Jerry Green Dog Rescue (JGDR). Our CEO, Christina Marriott, is a champion for the importance of fundraising and volunteering in securing the future of JGDR, and it is a great opportunity to join a passionate team ready to tackle the next stage of JGDR’s history.

Job summary

We are looking for a proactive, confident and supporter-focused fundraiser to build and manage relations with JGDR’s local community across North Lincolnshire and East Yorkshire.  Working with the Volunteering and Community Fundraising Manager, you will deliver a strategy to grow income and volunteer numbers from the local community. This is a varied role which will cover:

· Stewarding and recruiting supporters undertaking their own fundraising activities, including those taking part in challenge events

· Organising & attending local events to raise awareness and income

· Proactively approaching and working with local &national businesses

· Recruiting and overseeing a network of volunteers who can support income generation in your local area. This role would suit a target-driven, approachable and resourceful fundraiser with ambition and drive – there is plenty of opportunity to make this role your own and drive forward growth in these crucial income streams.

Your role

You will sit in the Volunteering and Community Fundraising team, and report to the Volunteering and Community Fundraising Manager. You will manage your own time to effectively balance both developing and stewarding relationships with individual and corporate supporters in the local area and working through a network of volunteers to deliver fundraising and retail objectives.

You will develop and grow strong relationships with supporters, collaborating with colleagues across the wider organisation to ensure you are offering the best supporter experience you can. You will attend local events with, and through, volunteers, work with colleagues in our retail and operation sites, and spot other opportunities to promote JGDR in your community and drive support for our work.

You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further JGDR’s mission. You will champion supporter care and ensure that all relevant supporter information is stored on JGDR’s CRM, Donorflex.

Key responsibilities

Community fundraising

· Identify, engage, and steward DIY and community fundraisers, developing strategies to promote fundraising activities in these groups and grow income from your local area

· Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support

· Provide high quality stewardship of supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard

· Represent JGDR as the first point of contact within the community, promoting our mission, vision, and values alongside fundraising and volunteer opportunities

· Ensure that Donorflex is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of the local audiences, including individual supporters, local businesses, and volunteers, and their historical engagement with the charity

Volunteering

· Work with the Volunteering and Community Fundraising Manager and Volunteering Administration Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community

· Via volunteer support, oversee the distribution of collection boxes in your local area, monitoring and reporting on income generated

· Coordinate and attend – supported by a network of volunteers – key local events, e.g. county shows, to raise awareness of JGDR in the local community and drive support for the charity amongst target audience groups.

· Ensure JGDR retail shops, and their volunteers, in your area have relevant and timely information on current fundraising campaigns and other initiatives to share with customers

· Ensure that the Volunteering database, Volunteero, is up to date

Other duties

· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online

· Keep up to date with sector trends and developments in community and regional fundraising, and volunteering

· Ensure all fundraising activities and events operate within best practice and regulatory guidelines and comply with health and safety requirements.

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements.

· Manage any complaints from supporters efficiently and sensitively

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

You are:

· A target-driven and tenacious professional with experience in community and regional fundraising

· Knowledgeable about your local community, with a positive approach to your work and supporting your colleagues to achieve shared objectives

· Skilled at building relationships with people, and motivated by spending time getting to know supporters and volunteers in the local area

· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets

· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively

· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines

· Familiar with sector trends and best practice methods of acquiring, retaining and stewarding supporters

· A credible and clear communicator

· Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to travel extensively in your region, including to other JGDR Centres and retail sites. A valid UK driving license and access to a vehicle will be necessary.

· Prepared and able to attend relevant supporter events in the evening and at weekends within the community; a time off in lieu policy for this is in place.

Diversity and Accessibility

Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. 

Pembroke College, Oxford, is seeking a motivated and highly organised individual to join its Development team as a Development Coordinator. This role offers an excellent opportunity to gain broad experience in fundraising, alumni relations, and stewardship within a busy, supportive team.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that joins award-winning new developments with historic quadrangles. Pembroke’s Fellowship is forward-looking and its Governing Body has ambitious plans for the future, including a significant fundraising programme to support its ongoing development.

The Development Coordinator is a key member of the Development team, providing essential administrative support across alumni relations, donor stewardship, fundraising operations, and office management. The post-holder will serve as the first point of contact for alumni and supporters, manage team communications, coordinate event administration, maintain accurate donor records, and support a variety of projects to enhance alumni engagement and fundraising outcomes.

The role is ideal for a candidate interested in a career in fundraising or higher education advancement. The successful candidate will be an excellent communicator with strong organisational and administrative skills, good attention to detail, discretion, and the ability to work both independently and collaboratively in a busy environment.

Benefits include membership of the University staff pension scheme, 30 days of annual leave, free lunches during working hours when the College kitchens are open, and training and professional development opportunities.

Role overview

The Development Coordinator will provide administrative support to the Development team.  The role is ideal for someone interested in pursuing a career in fundraising and alumni relations as the post-holder will be exposed to a wide range of experiences and training opportunities.

Key responsibilities

The main duties to be carried out by the post-holder include:

Alumni Relations

• Manage the Development team inbox and act as the main point of contact for Pembroke’s alumni and other supporters by email, phone, and in person.
• Deal with external communications to the office and forward queries to the appropriate colleague where required.
• Produce briefing notes for the Master, Fellows, and other key staff and volunteers prior to events for alumni relations, stewardship, and fundraising purposes.
• Ensure that the alumni pages of the College website are kept up-to-date and contribute to the generation of online content for social media.
• Process credit card payments for events and ensure accurate records are kept and card details handled securely.
• Provide administrative support to the Pembroke College Ambassador programme.

Operations and Office Management

• Work with the Database and Insights Officer on projects to clean and improve data held on the university-wide DARS database.
• Process updates to contact and other details submitted by alumni.
• Deal with payment and pledge-related queries from donors and potential donors.
• Ensure that the database is maintained with accurate and up-to-date details on Pembroke alumni and other constituents.
• Provide logistical support for overseas trips and other visits undertaken by Development staff.
• Take minutes for meetings of the Campaign Board, Development Committee, Alumni Advisory Board, and other groups.

Internal collaboration

• Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
• Support fundraising colleagues with regular giving activities including telethons and mailings.
• Provide general support and assistance to the team, particularly for event administration and donor stewardship.
• Attend events as required and assist the Senior Alumni Relations Officer to ensure they are successfully delivered.
• Co-ordinate stationery and office supplies including fundraising and alumni relations materials.
• Collect and deliver post to the Porters’ Lodge.
• To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.

We are seeking a compassionate, highly organised individual to lead and coordinate the delivery of Bramber Bakehouse’s transformative Baking, Wellbeing and Life Skills Programme. This vital role ensures the smooth running of the full programme pathway, from referral through to graduation, for women who have experienced abuse, exploitation and/or displacement.

You’ll work closely with a small, dedicated team including professional facilitators and volunteers to deliver high-quality, trauma-informed weekly sessions. Your responsibilities will span coordination, safeguarding, referral processes, volunteer support and monitoring and evaluation. This is a varied and dynamic role that blends project management, people support, logistics and partnership working - all rooted in our mission to empower and support the women we work with.

Key Responsibilities 

Programme Coordination

• Lead and coordinate the Baking, Wellbeing, and Life Skills Programme, ensuring alignment with Bramber Bakehouse’s mission, vision, values, and theory of change.
• Oversee and support the team, working closely with the baking and wellbeing facilitators and volunteers to deliver the programme to a high standard.
• Ensure the programme pathway, from referral to graduation, runs smoothly, creating a welcoming and safe environment for every woman attending.
• Identify and escalate safeguarding concerns to the Service Manager, in accordance with Bramber Bakehouse’s policies and procedures.
• Ensure the programme is delivered within a person centred and trauma informed approach.
• Have oversight of the established programme curriculum and improvements to it.
• Have thorough knowledge of the wellbeing and life skills workshop materials, and provide session cover for the wellbeing facilitator when needed.
• Oversee the physical set-up and pack down of each programme session, in line with location risk assessments and hygiene standards.
• Lead logistics and forward planning for yearly programme cycles with location partners.
• Support early identification of progression pathways, working with and handing over to the Progression Programmes Lead.
• Coordinate data collection, entry, and analysis to monitor and evaluate the programme, sharing insights and development actions with the team and Service Manager.
• Attend team days, contributing to reflection, planning and development of the overall organisation. 

Referral Process

• Coordinate and administer the referral process, coordinating its launch, reviewing and assessing applications and handling follow-up communications with referrers and applicants.
• Working with the Service Manager, identify the support needs of applicants and, carry out individual risk assessments.
• Arrange and complete applicant interviews (with the Service Manager), preparing applicants for the programme.
• Where required, sensitively communicate with referrers and applicants when a woman is not ready to attend the programme.
• Administer the programme waiting list.

Referral Partners

• Ensure good communication and ongoing partnership working with new and existing organisations referring women into the programme.
• Periodically, attend in person Bramber Bakehouse Open House events to promote the programme.
• Deliver online Open House sessions for referrers.
• If and when capacity allows, network with new potential referral partners. 

Volunteer Coordination and Support 

• Support volunteers during the programme sessions.
• Provide group and, if needed, one to one supervision meetings for volunteers.
• Work with the Service Manager to recruit volunteers when required.
• Deliver pre-existing volunteer induction training.
• Ensure volunteers who move on have a good ending to their time with Bramber Bakehouse and an opportunity to give feedback about their experiences. This includes collecting exit survey responses.

Programme Administration

• Be the main point of contact and liaison for students attending the baking, wellbeing & life skill programme.
• Organise student travel, getting to and from the programme.
• Working with the programme facilitators, prepare session materials according to the needs of the group.
• Facilitate each programme session debrief, keeping clear notes and following up on actions.
• Monitor and record the progression of students during the programme.
• Prepare agendas for, and keep clear notes of, pre and post programme planning meetings.
• Tracking and completing follow up actions.
• Provide some admin support for the baking facilitator (you do not need to have experience of baking and will not be required to demonstrate any baking skills).
• Ensure location risk assessments are reviewed and up to date (or completed for new locations).
• Follow up with students who have expressed an interest in sharing the story of their programme experience.
• Support with the integration of a new CRM

Personal Specification

Essential experience & skills

• Experience coordinating programmes, preferably in a charity or social enterprise setting.
• Strong organisational and project management skills, with the ability to independently plan, prioritise and manage multiple tasks efficiently.
• Experience working collaboratively with diverse teams, including facilitators and volunteers.
• Confident in handling referrals, assessments and safeguarding processes.
• Able to collect, monitor, evaluate and report on key data & metrics.
• Excellent communication skills, both written and verbal, for liaising with participants, partners, volunteers, and team members.
• Able to work both collaboratively and independently.
• Awareness of safeguarding principles - ability to identify and escalate concerns appropriately.
• Comfortable using IT tools and CRM systems for administration and record-keeping.
• Experience of keeping to professional boundaries. 

Desirable experience and skills 

• Understanding of trauma-informed and person-centred approaches, ideally with experience working with vulnerable women or survivors of abuse and displacement.
• Lived past experience of abuse, exploitation and/or displacement

Personal attributes

• Commitment to Bramber Bakehouse’s mission, vision, values and theory of change.
• Flexible and adaptable, comfortable working in a small charity environment where roles and processes are evolving.
• Self-motivated with the ability to work independently and take initiative.
• Collaborative team player, contributing positively and supporting others as needed.
• Resilient and calm under pressure, with a strong problem-solving mindset.
• Warm, empathetic and approachable, with a genuine commitment to supporting and empowering women.
• Willingness to attend in-person meetings and events at the Eastbourne office.
• Female* 

*Due to the sensitive nature of our programmes, we only accept female applications for all roles directly supporting female survivors. 

All roles directly supporting women survivors will require a DBS check and mandatory safeguarding training prior to the role commencing.

No baking skills required — confident in supporting facilitators without needing to deliver baking content.

A note of working in a small charity

Bramber Bakehouse is a small charity with a big heart. Like many grassroots organisations, we are still building systems and processes as we grow, learn and adapt. This means we are looking for someone who thrives in a flexible, evolving environment.

You’ll need to be comfortable wearing many hats, contributing to collaborative thinking and stepping in to support others when needed. If you enjoy a mixture of autonomy, teamwork and being part of a hands-on, learning-focused culture, we’d love to work with you.

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.