Crm database administrator jobs in Rugby, warwickshire

Contract Type: Permanent 2.5 days per week

Hours: Part Time, 17.5 hours per week

Location: South London, Birmingham or Manchester (Flexible - can work from home)

Interviews: Friday 17th or Monday 20th April 2026

As a Developer, you will play a key role in embedding our new Microsoft Dynamics 365 CRM. This new platform will be delivered in April giving us a modern, flexible solution to support our fundraising and wider organisational needs.

You will join a newly formed team bringing together developers, testers, and product-focused colleagues. Together, you will design, build, and improve solutions that make a real difference to how the organisation works.

In this role, you will work closely with our fundraising teams to understand their needs and turn them into practical, well-designed solutions. You will be involved in configuring and customising Dynamics 365, supporting integrations, and helping to set good development standards across the team.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need D365 Developers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of D365 Developers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

About the role

At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.

We’re looking for a Fundraising Assistant to support the delivery of our fundraising activity and help ensure everything runs smoothly behind the scenes. This is a varied, hands-on role where no two days are the same, from supporting events and coordinating fundraising materials to managing data and providing excellent supporter care.

You’ll work closely with the Fundraising & Events Lead and wider team, playing a key role in delivering a positive experience for our supporters and helping us grow income across the charity.

What you’ll be doing

• Supporting the delivery of fundraising activity across events, community, corporate and individual giving

• Assisting with event preparation, logistics, registrations and supporter communications

• Preparing fundraising packs, materials and resources for supporters

• Responding to enquiries and ensuring a friendly, professional supporter experience

• Maintaining accurate records on our CRM (Beacon) and supporting income processing

• Coordinating thank you communications, certificates and stewardship activity

• Supporting volunteer coordination and engagement

• Assisting with basic prospect research and identifying fundraising opportunities

• Supporting social media content and fundraising communications where needed

About you

This role would suit someone who is organised, proactive and keen to build a career in fundraising. You might already have experience in an administrative, customer service or charity role, or be looking for your first step into the sector.

You’ll bring:

• Strong organisational skills and attention to detail

• Excellent communication skills and a friendly, approachable manner

• The ability to manage multiple tasks and work to deadlines

• Confidence using IT systems and databases (or willingness to learn)

• A genuine interest in fundraising and making a difference

Most importantly, you’ll be someone who takes pride in their work and enjoys being part of a supportive, collaborative team.

Why join us?

This is a fantastic opportunity to gain experience across a wide range of fundraising activity within a busy and supportive NHS charity. You’ll develop valuable skills, build relationships and play a part in work that has a real and lasting impact on patients, families and staff.

We offer:

• 27 days annual leave plus public holidays

• Pension scheme with matched contributions up to 7%

• Blue Light Card discounts

• Employee Assistance Programme

• Opportunities for training and development

Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.

Data Officer
Remote working
£30,000 pa plus excellent benefits
35 hours per week (part-time considered)
12 month fixed-term contract

The Data Officer for our Finance and Data team will play a key part in ensuring accurate, timely data flows into Dynamics CRM and other platforms, supporting Fundraising, Marketing and Communications colleagues to make informed decisions, run effective campaigns and deliver brilliant experiences for our supporters.

This is an exciting opportunity for someone with a passion for data, problem‑solving, and improving processes to make a real impact across the charity.

You will be responsible for supporting data load tasks by running pre‑defined scripts and updating source files, while also monitoring routine ETL jobs to identify and escalate any failures or irregularities. It includes carrying out basic investigations into data issues and contributing to data cleansing and validation activities to maintain high data quality. You will ensure accurate and complete imports of data from a variety of income sources into our CRM and maintain clear documentation of data processes, helping to improve and streamline data workflows.

What you will be doing

· Support regular data imports and updates, following set processes.

· Monitor daily and weekly data jobs, flagging problems early and ensuring smooth data flows.

· Help maintain high-quality, reliable data through cleansing and validation work.

· Prepare data extracts and reports to support teams across the charity.

· Contribute to projects that improve data quality, standards and processes. 

You are a purpose-driven individual with a genuine interest in data and an eagerness to learn. You have experience working with data in spreadsheets, databases or CRM systems and ideally some familiarity with Dynamics 365. You bring a methodical, detail‑focused approach to problem‑solving, good communication skills, and the ability to manage your time effectively across multiple tasks.

No specific qualifications are required for this role.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team. 

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 10 April 2026
Interviews: w/c 20 April 2026

As a Community Team Administrator, you’ll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you’re looking for a role where your administration and organisational strengths truly matter, this could be the right next step.

Key Responsibilities

• Manage the community events email inbox and respond to supporter enquiries
• Record correspondence, actions and new supporter details on our CRM database
• Run basic CRM reports, including participant lists for fundraising events
• Use digital fundraising platforms to ensure accurate supporter allocation and reporting
• Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
• Maintain supporter consent records and upload personal stories following internal processes
• Support financial administration, such as invoice tracking and checking fundraising targets
• Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required
   

About You

• Strong administrative and IT skills, including Microsoft Office
• Ability to use CRM databases
• Ability to organise, manage and prioritise your own workload
• Excellent accuracy and attention to detail across written, telephone, virtual and in-person communication
• Ability to deliver excellent customer service
• Understanding of data protection requirements
• Ability to work flexibly and support multiple teams

Hybrid working expectations: office attendance two days per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April

Trusts and Foundations Manager
Permanent | Full time
Ideally 1 or 2 days a week in either in Coventry or Middlesbrough
circa £38,000 - £45.000 per annum

Are you an experienced trusts & foundations fundraiser looking to join a much loved charity which supports babies and young children who have life-limiting and life-threatening conditions.

Aquilas is delighted to be supporting Zoe’s Place in the appointment of a new Trusts and Foundations Manager, a key role at an exciting time of growth for the charity.

About the charity

Zoe’s Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role:

Supporting the delivery of Zoe’s Place overall income generation strategy, by researching, record keeping, applying and reporting to a portfolio of trusts and foundations to deliver long term sustainable income growth for the Trust. Overall accountability for capital projects across the Trust

Key Responsibilities:

Account manage the trust and foundations fundraising function   

• Contribute to the maintenance of a comprehensive database for both hospice sites of all relevant grant making trusts and keep up to date with changes in the sector.
• Develop and write applications and bids to a wide range of funders as required.
• Work collaboratively with the Head of Fundraising and fundraising colleagues to ensure all funding opportunities are maximised
• Manage and develop relationships with new and existing funding partners.
• Work collaboratively with Director of Clinical Services, clinical teams and finance to prepare bids and reports.
• Ensure funding partners receive timely and appropriate information about the progress and outcomes of projects including written reports and evaluation in accordance with requirement.
• Responsible for delivery of income targets.
• Ensure excellent relationships are maintained with current, past and prospective funders so the Zoes Place Trust name is associated with honesty and high standards of service delivery.
• Organise visits and tours for trustees of charitable foundations if requested to both Middlesbrough and Coventry sites.

 Administration and pipeline

• Use our fundraising CRM and in line with GDPR to ensure accurate and timely record keeping allowing for good stewardship.
• Carry out detailed research on prospective foundations, identify and maintain a calendar for submitting applications.
• Working with an income pipeline / tracker to ensure accurate and timely financial forecasting, identifying risk to income and mitigating accordingly.
• Ensure activities comply with current law, guidance and best practice of the Fundraising Regulator

Person Specication:

• strong track record in Trusts and Foundations fundraising
• Experience of working in the charity Sector
• Excellent and persuasive writing skills and a sharp eye for details
• Excellent interpersonal and verbal communication skills

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas (contact details in candidate pack)

Applications close 5pm Monday 20th April

Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates.  We are truly invested in our candidates and being supportive and informative throughout the application journey

In2STEM Programme Officer (Maternity Cover)

Job Description

Reports to: In2STEM Programme Manager

£28,000 per annum FTE

9 Month Fixed-Term Contract, Potential Extension to 12 Months

Start Date: Monday 1st June 2026

Interviews: 30th April & 1st May

We’re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You’ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one.

The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation.

You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events.

In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days.

Duties and responsibilities:

Programme Delivery

• Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.

• Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images. 

• Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met. 

• Maintaining up to date records via the programme database and ensuring data protection. 

• Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters.

• Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists. 

• Planning and delivering in-person student inductions and celebration events.

Evaluation 

• Evaluating programme activities, using student and volunteer evaluation data and staff insights. 

• Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met. 

• Supporting team members to create evaluation and student data reports. 

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.

Person specification

Essential:

• Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers. 

• Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers. 

• An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Experience planning and delivering training, events and workshops. 

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences. 

• Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges. 

• Experience delivering programmes or projects for young people. 

• Knowledge, understanding or experience of programme or project evaluation. 

• Working collaboratively and supporting fostering a collegiate workplace environment.

• Upholds the values of our code of conduct and is respectful to all.

• Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software.

Desirable:

• Prior knowledge or experience of GDPR and safeguarding.

• Experience of using task/project management software and databases. 

• Experience in student or volunteer recruitment and caseload management.

• Knowledge or an understanding of safeguarding practices.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

As our Online Communities Specialist, you’ll step into a newly created role where your experience in online forums and digital community support will make a real difference for people affected by motor neurone disease (MND).

You’ll lead the development and delivery of our online community services, ensuring they remain safe, accessible, and people-centred. You'll take a forum with real potential and develop it into a professional, sustainable peer support service - building the systems, processes and relationships to support long-term growth.

Key Responsibilities

• Lead the growth, improvement and day-to-day delivery of online peer-support services
• Manage the forum platform, including configuration, security and performance
• Act as product owner, ensuring technology supports safe community connection
• Lead and coordinate online community support volunteers, including training
• Handle content moderation, complaints, conflict and crisis escalation
• Manage relationships with external suppliers and internal teams
• Ensure safeguarding, legal and regulatory compliance across the service
• Develop service policy, process and business continuity planning
• Analyse community data and contribute to service impact reporting
• Advocate for community needs while balancing organisational priorities

About You

Essential

• Proven experience managing online community platforms, including forums
• Strong understanding of data security, GDPR and Online Safety Act requirements
• Skilled in conflict management, complaints handling and crisis escalation
• Confident with data metrics and reporting
• Able to communicate with care and clarity, including representing an organisation externally
• Experience managing volunteers or staff remotely, supporting their development

Desirable:

• Understanding of person-centred digital support and accessibility considerations
• Experience contributing to digital service or product development
• Experience working with external agencies or suppliers

Hybrid working expectations: home-based role

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

BSL version can be found in the attached document

About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.

We have an exciting opportunity for a proactive, creative and highly organised individual to join Deaf Unity at an important stage in our development. This role will lead on the growth of our training offer, helping to increase income while supporting our wider charitable aims.

About the role

This is a varied role where you will take the lead on coordinating, developing and promoting Deaf Unity’s training provision. Our training includes BSL courses, e-learning, and bespoke training for organisations.

You will manage the day-to-day delivery of training while also focusing on growth—building relationships, increasing bookings and expanding our e-learning offer to reach new audiences.

This is a key role in a small, growing charity, where income generated from training directly supports deaf school leavers, jobseekers and professionals. The work you do will have a clear and positive impact.

This role would suit an existing freelancer with experience in the BSL and/or training sector.

What you’ll be doing

Training coordination and delivery

• Managing enquiries from individuals and organisations and converting these into bookings
• Coordinating the delivery of BSL courses, training sessions and bespoke programmes
• Booking trainers, teachers and students, including exam bookings where required
• Acting as the main point of contact for learners, clients and freelance tutors
• Ensuring training is delivered smoothly and to a high standard
• Monitoring quality through feedback and evaluation

Growth and development

• Promoting Deaf Unity’s training offer and increasing sales across all courses
• Building relationships with organisations to secure bespoke training opportunities
• Expanding and developing our e-learning offer to reach wider audiences
• Designing and standardising training materials to improve quality and consistency
• Identifying new opportunities, audiences and partnerships
• Encouraging repeat business and long-term client relationships

Administration and systems

• Managing bookings, records and communication to ensure smooth delivery
• Handling quotes, invoicing and payment processes
• Maintaining tutor records and ensuring compliance requirements are met

Collaboration and improvement

• Working closely with the Services Coordinator to cross-promote training and service
• Monitoring income and contributing to sustainable pricing
• Continuously improving training based on feedback

About you

We are looking for someone who is organised, proactive and confident building relationships. You will be comfortable balancing delivery with growth and working independently.

You will:

• Have experience developing or coordinating training
• Be confident in outreach, sales and building partnerships
• Have strong organisational and administrative skills
• Be able to manage multiple priorities and take initiative
• Share our commitment to accessibility, inclusion and deaf empowerment

Knowledge of the deaf community and training or BSL provision is highly valued.

Essential:

• Strong organisational and multitasking skills with attention to detail
• Experience in business outreach and building partnerships
• Excellent communication and interpersonal skills
• Ability to work independently with strong self-motivation
• Proven experience promoting services and meeting targets
• Willingness to learn BSL if not already qualified (training provided)

Desirable:

• BSL Level 2 or above
• Experience delivering training or lesson planning
• Knowledge of the deaf community and accessibility best practice
• Experience using CRM systems and administrative tools
• Experience with Canva or e-learning platforms

Inclusion and accessibility

As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.

We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:

• Offering interviews in BSL
• Accepting applications in BSL video

Why join us

• Flexible freelance role with potential to grow in hours
• Opportunity to shape and develop services in a growing charity
• Work that directly impacts deaf people’s access to education, employment and support
• Collaborative, values-driven team environment

How to apply

-Please read the Job Description in full before applying

-Please submit your CV and a short supporting statement outlining your experience and interest in the role.

-We welcome applications in written or BSL video format.

Reporting to: Major Giving Lead - Trusts and Foundations
Location of Work: Remote, with some requirements to travel to our London office
Contract Type: Full-time, 35 hours per week, although 28 hours per week or compressed hours may be considered. The role may require occasional evening and weekend work.
Contract Length: Permanent    
Salary: £37,500

BACKGROUND    

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies. 

Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.

We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive. 

JOB PURPOSE

The Major Giving Manager – Trusts and Foundations will sit within the newly formed Major Giving team, playing a pivotal role in driving new business and helping to deliver £3.36m of income across major giving in the financial year 2025/26.

Reporting to the Major Giving Lead – Trusts & Foundations, this role will lead on new business development within the trusts and foundations portfolio, with a strong focus on identifying, cultivating, and securing support from new funders. The postholder will be expected to proactively generate and pursue opportunities, using creativity, insight, and strong relationship-building skills to grow a robust pipeline of high-value prospects.

This role will involve actively networking, attending events, initiating and developing relationships with prospective funders, and creating compelling, tailored proposals to secure significant new income. Alongside this primary focus on new business, the postholder will also contribute to the stewardship and growth of existing funders to maximise long-term value and impact.

Working collaboratively across the wider Major Giving team, the role will support cross-portfolio opportunities and integrated cultivation strategies, and where appropriate, flex to support engagement with individual donors. The postholder will also work closely with the Business Development Lead in Scotland to ensure a coordinated and strategic approach to prospecting, relationship management, and pipeline development.

The successful candidate will be a highly motivated and entrepreneurial fundraiser, with excellent writing and interpersonal skills, who thrives on building new relationships and securing income. They will join a dynamic and passionate team working to end child morning hunger and unlock opportunities for the next generation.

KEY RESPONSIBILITIES New Business

• Lead the development and delivery of new business across the trusts and foundations portfolio, driving a significant contribution to the Major Giving target of £3.36m in 2025/26 and building a strong pipeline for future years.

• Proactively identify, research and pursue high-value funding opportunities, using insight, creativity, and sector knowledge to generate a strong and diverse prospect pipeline, and working collaboratively with the Major Giving team to share intelligence and avoid duplication.

• Take ownership of cultivating new prospects, initiating and developing relationships through networking, events, and direct engagement, and confidently progressing opportunities from early-stage prospecting through to secured income.

• Prepare, develop and submit compelling, high-quality proposals and budgets tailored to funder priorities, with a strong focus on securing larger, multi-year and strategic funding opportunities (£50,000+).

• Design and implement proactive and strategic cultivation pathways for new funders, including multi-touch engagement plans and partnership approaches with colleagues to strengthen relationships and maximise conversion.

• Work cross-organisationally to identify, shape and develop fundable projects, proactively aligning organisational priorities with funder interests to unlock new income opportunities.

• Contribute to the development of compelling cases for support and propositions, using insights from the trusts and foundations landscape to inform and strengthen wider major giving and philanthropic strategies.

• Work closely with the Business Development Lead in Scotland to proactively coordinate and drive approaches to trusts and foundations based in Scotland, aligning on prospecting, relationship development, proposal activity and pipeline growth.

• Act as a key driver of new business momentum across the wider Major Giving team, flexing to support pipeline development, cultivation and conversion activity across portfolios, including with individual major donors where required.

Account management

• Successfully manage relationships within your own portfolio of trusts and foundations, ensuring timely reporting and effective communication.

• Champion the interests of major giving and trusts and foundations across the organisation, ensuring grant conditions are met and project outcomes are achieved.

• Support the team to deliver strategic, multi-year partnerships and steward key funders.

• Adopt a relationship management approach that integrates with the wider Major Giving team’s stewardship framework – creating holistic experiences for funders who support across multiple income streams.

• Flex to provide stewardship support across major giving, where necessary working to develop relationships and high quality stewardship with individual donors and family foundations.

• Collaborate with the Business Development Lead in Scotland to ensure consistent and high-quality stewardship for Scottish-based funders, sharing insight and best practice.

Cross-Team Collaboration

• Support our department approach to ‘one-team’ by acting as a bridge between Trusts, Corporate and Major Donor functions, ensuring shared insight, coordination of funder approaches, and alignment of messaging and impact reporting.

• Work with Philanthropy and Corporate Partnerships colleagues to identify overlapping funder networks and co-create engagement opportunities (e.g., joint briefings, events, or site visits).

• Collaborate proactively with the Business Development Lead in Scotland to ensure that opportunities, reporting, and engagement in Scotland align with national fundraising priorities.

• Contribute to the Major Giving team’s collective cultivation and stewardship calendar, ensuring trust and foundation supporters are part of key strategic engagement moments.

Management and Leadership

• Support the development of junior members within the Major Giving team (e.g., Major Giving Administrator), providing guidance and feedback to maintain a high standard of proposals and stewardship materials.

• Work with the Major Giving Leads and the Head of Major Giving to support the forecasting of income from current and potential donors.

• Deputise for the Major Giving Lead – Trust and Foundations where necessary.

• Work closely with the finance team to ensure accurate restrictions, financial reporting processes, and project budget management.

• Take an active role in helping to set, deliver, and evaluate progress against the Major Giving team strategy and goals, especially those relating to Trusts & Foundations.

General Responsibilities

• Maintain accurate financial, performance and account management records via Salesforce.

• Represent the organisation at relevant forums, events and seminars.

• Help ensure continuous improvement of team processes and ways of working.

• Ensure all activity is compliant with fundraising legislation, GDPR, and child safeguarding requirements.

• Support the wider fundraising department with cross-team initiatives, joint donor communications and shared learning.

• Occasional work outside of regular office hours and travel within the UK.

PERSON SPECIFICATION

Knowledge and Experience

• Proven experience of securing significant new funding from trusts and foundations (ideally £50,000+), with a strong track record in new business development, or relevant transferable experience.

• Demonstrable success in identifying, cultivating and converting new prospects into long-term funding relationships.

• Experience of building and managing a robust prospect pipeline, from initial research through to secured income.

• Experience of working with databases (Salesforce experience desirable) to support pipeline development, tracking and income generation.

• Strong track record of developing and initiating relationships with new funders, including through networking and external engagement.

• Understanding of how trusts and foundations fundraising contributes to wider major giving strategy, particularly in generating new income and supporting cross-team opportunities.

• Experience of working with regionally based colleagues or external partners to coordinate proactive fundraising activity desirable.

Skills and Abilities

•  Exceptional writing, research and storytelling skills, with the ability to develop compelling, tailored proposals that secure new funding.

• Strong relationship-building and influencing skills, with confidence to initiate contact, represent the organisation externally, and develop new partnerships.

• Proactive, entrepreneurial mindset, with the ability to spot opportunities, generate leads, and drive them forward independently.

• Excellent time management and organisational skills, with the ability to manage a dynamic pipeline and balance multiple priorities and deadlines.

• Strong interpersonal and presentation skills, including the ability to engage and inspire prospective funders in meetings and events.

• A collaborative team player with the confidence to work independently while contributing to shared new business goals.

• Ability to communicate data and impact effectively to specialist and non-specialist audiences.

• High level of competency in Microsoft Office and CRM software.

• Proactive approach to internal collaboration, identifying opportunities to align funder interests with organisational priorities to unlock new income.

Other

• Passion and commitment to Magic Breakfast’s mission to end child morning hunger in the UK.

• Commitment to Diversity, Equity and Inclusion.

• Willingness to travel within the UK to attend events, meetings and networking opportunities as part of new business development.

• Experience of working for a charity, particularly in children and young people’s sectors, desirable but not essential.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. Please visit our website for more information in our recruitment pack. 

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com

Shortlisting: w/c 20th April
Interview 1: w/c 27th April
Interview 2: w/c 4th May

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.