Crm Manager Jobs in Tower Hamlets, Greater London
Closing Date: 24 May 2024
Ref 6720
Save the Children UK has an exciting opportunity for an ambitious Partnership Executive to join our team on a 12-month FTC to provide crucial support to our Partnerships teams. If you thrive in managing diverse workloads and are passionate about fostering strong relationships, we will love to hear from you.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Partnership Executive, you will play a key role in supporting the growth of our partner relationships while ensuring we surpass our income targets. Your responsibilities will span from providing administrative and financial support to managing project initiatives and fundraising campaigns. This role will give you an amazing opportunity to be at the forefront of impactful initiatives that drive change and transform lives.
In this role, you will:
- Collaborate with team members on corporate partnerships, overseeing bespoke activities and initiatives.
- Offer administrative and fundraising support to various corporate partnerships and the senior leadership team.
- Take ownership of the match giving process, maximizing income opportunities.
- Maintain accurate records in our CRM system to facilitate cross-selling opportunities.
- Serve as the primary contact point for fundraising during emergencies, ensuring swift action and support.
- Coordinate with internal teams to manage key communications and initiatives.
- Update and manage Save the Children's website Partnership pages.
- Maintain and enhance systems and processes for the Partnerships Team.
To be successful, it is important that you have:
- Previous experience in fundraising, marketing, PR, or media environments.
- Strong administrative skills, including proficiency in Microsoft Office.
- Ability to write briefs, copy, and reports for various audiences.
- Proven ability to excel within a high-performing team.
- Excellent verbal communication skills, both in-person and over the phone.
- Strong project management, organizational, and coordination abilities.
- Proactive approach to planning, prioritization, and workload management.
- Confidence in managing senior-level contacts.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income.
The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking.
The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups.
High quality comms and media are going to be central to our plans to go public in a big way in 2024. Creating high-quality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives.
The role requires a creative thinker with exceptional communication and leadership skills.
Main responsibilities:
Fundraising
· Develop and implement integrated fundraising, marketing and PR campaigns designed to significantly increase the Hospital’s voluntary income.
· Create and promote compelling and engaging content for web, social media, and email – ensuring that all comms have clear goals and outcomes.
· Manage the key relationships with the Guild fundraising Committee and the SOA fundraising committee including comms, marketing, and event support as well as helping to manage the key relationships with the Knights Templar sub-groups, and the County Priory Groups across the UK.
· To put in place measures for evaluating the effectiveness of all fundraising, PR and marketing activity ensuring robust data collection, analysis procedures, and making suggestions for improvements where required.
· Manage the production of key organisational publications – including, the Jerusalem Scene magazine, Annual Report, Strategic Plan, Annual Leaflet, and other promotional materials.
· To work closely with the Executive Head of UK Office and project partners to deliver a new website, contributing expertise and ideas in regard to its look, feel and functionality.
· Take responsibility for the ongoing management and maintenance of the website, working with external consultants where required to resolve issues.
· Understand and apply the principles of up-to-date SEO.
· Working with colleagues in Jerusalem to maintain a bank of compelling messages, narratives, and case studies for use across all external communications.
PR & Media
· To actively promote the charity’s fundraising endeavours including drafting all external and internal messaging to both new and existing supporters – e.g. email campaigns, newsletters, invitations, letters, speeches, presentations etc. for senior staff and volunteers.
· Managing press and media opportunities related to SJEHG’s fundraising activities.
· Cultivate and maintain relationships with press and media, proactively pitching stories to secure media coverage, drafting press releases, media plans, articles, and other materials for SJEHG’s fundraising activities.
· To provide counsel and advice to senior leadership on external and internal messaging, as required.
Other
· To assist with the management of the marketing budget, monitoring expenses, ensuring cost effectiveness, seeking to maximise return on investment.
· To keep accurate records and help ensure effective data management processes across the organisation.
· Collaborate effectively with colleagues and a wide range of individuals and organisations.
· To uphold and enhance the charity’s brand identity through consistent messaging, and visual elements across all communication channels and materials.
· Promote innovation and best-practice in marketing communications, with a strong focus on the external environment and trends.
· Any other tasks as may reasonably be required.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're delighted to be collaborating with a distinguished membership association in search of a Brand and Operations Coordinator for an interim period of 3-6 months.
Key Responsibilities:
- Manage the Digital Asset Management tool, ensuring timely updates of brand assets and guidance for staff and fellows.
- Conduct induction training on the Digital Asset Management tool and brand for new and existing staff members, maintaining a comprehensive training database.
- Collaborate with internal teams and external experts to audit and implement best practices across the organisation.
- Approve brand reviews for various organisational outputs, adhering to visual and tone of voice guidelines.
- Conduct annual brand tracker surveys in partnership with the Senior Insights and Database Manager, sharing insights to boost brand awareness.
- Ensure consistent application of top-tier organisational messaging across all channels, supporting updates through thorough auditing and project implementation.
- Regularly review and update brand and editorial guidelines in collaboration with the team.
- Oversee co-branding initiatives, implementing a structured tracking and approval process.
Candidate Profile:
- Proven experience in data-driven marketing performance analysis.
- Strong background in brand management and stakeholder collaboration.
- Proficient in training and leading change initiatives.
- Effective planning and resource management skills.
- Familiarity with CRM, campaign planning, and social media management tools.
- Experience in auditing and implementing organisational recommendations.
- Solid understanding of marketing operations, inbound marketing, and digital analytics.
- Expertise in digital asset management systems.
What We Offer:
- Interim position spanning 3-6 months.
- Competitive salary up to £28,000 pro-rata.
- Hybrid work model, with 2-3 days in our central London office.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We're looking for an enthusiastic and dynamic Operations Lead who will ensure the smooth running of CCX day-to-day operations. As lead of the Operations Team, you will oversee the finance, HR, coordination of data, IT applications and integration, and corporate governance functions.
The Gregory Centre for Church Multiplication (CCX) helps the Church make disciples in new and renewed ways. We work with willing partners across the Church to catalyse multiplication, equipping leaders through adaptive learning pathways.
We are an agile missional centre, on the edge of the institution. Our team seeks to be audacious, holding a God-shaped ambition; generous; and committed to working together.
CCX’s organisational structure is a hybrid management model, blending elements of both functional and project-based structures. Project teams are formed to address specific initiatives, tasks, or delivery projects. These teams are cross-functional, comprising individuals from different specialties, typically with a project manager working under the direction of a CCX lead. The two core teams of Operations and Media operate as shared services across the organisation.
Under the direction of the Bishop of Islington, a suffragan bishop of the London Diocese, CCX supports church planting and church growth work in London, nationally and beyond.
Collaboration and partnership will be key features of this role, working closely with the Bishop, Chief of Staff, and Team Leads. This role has a strong focus on agile and efficient systems development and improvement, resource optimisation and stakeholder engagement.
They are expected to perform duties with a high degree of independence, initiative, and judgement, including knowing when to resolve issues and challenges directly and when to escalate.
Key Duties and Accountabilities include:
● Ensure the deliverables of the CCX Operations Team are met in accordance with organizational goals and objectives.
● Establish and maintain agile operational structures and systems necessary for CCX's missions, including but not limited to finance, people management, procurement, IT and data management, business applications, corporate governance, and facilities management.
● Manage and supervise staff or contractors within the operations team to ensure effective performance, including roles such as Business Applications Manager, Finance and Office Manager, Data and HR Coordinator.
● Develop, implement, and maintain corporate policies, strategies, and procedures pertaining to finance, human resources, IT, data management, safeguarding, and governance.
● Ensure the capacity and capability to provide support services to CCX team and stakeholders, such as dioceses, church leaders, church planters, TEIs, and Together partners, by recruiting and retaining skilled personnel and providing necessary resources.
This is a full-time role (1 FTE)
There is an occupational requirement that the post-holder is a Christian under Part 1, Chapter 2, section 10 of the Equality Act 2010
We are looking for a Trust Fundraiser and Case Support Officer to join a team with a well known national health and social welfare charity, to secure income from medium-sized grant-giving charitable trusts and foundations.
This is a hybrid role with one day a week in the London office.
The Charity
A warm and collaborative charity, dedicated to supporting people through the most difficult times of their lives from palliative and bereavement care to supporting families with the loss of a loved one.
You will be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including structured induction programme and learning and development opportunities to aid career progression, 27 days holiday - rising to 33 with length of service plus bank holidays and a company pension scheme as well as much more.
The Role
Join a team of four to research new trust opportunities, provide first class stewardship to a portfolio of donors, seeking to retain them as well as uplift their donations, wherever possible.
Carft compelling funding applications to secure gifts ranging from £10-30k.
Support service information requests from fundraising teams and translate them into project briefs and compelling case for support materials.
Maintain accurate, up to date and comprehensive records of trusts on the fundraising database or CRM system (currently Raisers Edge).
The Candidate
Experience of securing gifts of over 10k from trusts.
Experience of maintaining relationships with funders and providing tailored donor care and stewardship plans.
Experience of project-based fundraising and the development of restricted and unrestricted propositions within a fundraising team .
Experience of developing pipelines of trust income and activity.
IMPORTANT NOTE
Please note this charity will interview on a rolling basis, so do get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Data Integration Officer, 12 Month Contract
Children's Charity, Central London (Hybrid working offered, 2 days a week in the office)
Salary - £39,000
Charity People are delighted to be working with a world-famous Children's Charity in Central London to recruit a Data Integration Officer to work on a 12-month contract.
The Charity uses Salesforce as its main CRM solution. It is used to manage the data of fundraisers, volunteers, events and donations. The Charity is in the process of implementing Boomi as it's middleware solution and are looking for a Data Integration Officer to play a key role in making the project a success.
Working within a small team, the ideal candidate for this position is someone who enjoys and excels in designing, developing, and implementing integration processes that connect different business systems, ensuring seamless data flow and optimal performance. Your role will involve collaborating with the Database Officers and Business Analysts to understand business requirements along with supporting the Database Officers and QA Tester with testing within the Boomi platform.
As a Data Integration Officer, the postholder must also demonstrate an excellent technical skillset both in terms of their data manipulation and administration skills, and in their consistently high level of accuracy and attention to detail. We are looking for someone who is self-motivated with a "can do" / problem solver approach and desire to deliver added value and improvements on an ongoing basis.
You will have experience of managing and importing bulk data along with experience of data integration into Salesforce using middleware solution. Furthermore, an understanding of delivering a large software implementation project would be ideal. We welcome applications from both the Charity sector and the non-Charity sector.
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Construction Youth Trust is a forward-thinking youth employment charity whose mission is to help young people take their first steps towards a successful and rewarding career. We connect young people with industry employers and facilitate meaningful experiences of the world of work. We are passionate about social mobility and prioritise young people from disadvantaged backgrounds and those facing barriers to work. Construction is one of the largest sectors in the UK and offers excellent career pathways for young people from all backgrounds and across a wide range of academic ability.
The Central Resources Coordinator will support the development and implementation of central processes designed to support programmes that meet the expectation of funders, the needs of our beneficiaries and the wider needs of Construction Youth Trust. The Central Resources Coordinator will also support the effective implementation and project management of Construction Youth Trust’s centrally coordinated programmes.
Specific Responsibilities
· Relationship management of key employer partners
· Organising work experience placements
· Coordination of the Trust’s employer partners job/apprenticeships opportunities process.
· Provide administrative support for the management of centrally run programmes
· Delivering and co-delivering activities as necessary
· Managing induction, training and support of Industry volunteers as necessary
· Supporting the Trust’s programme of events
· Representing the Trust at relevant industry and non-industry events
· Other duties as agreed by the Central Resources and Relationships Manager
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals who are Black, Asian or from a minority ethnic background and/or those with a lived experience of the young people we support.
If you are passionate about transforming the life chances of young people, especially those facing disadvantage and exclusion, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.
Please note that CV’s and Cover letters will not be accepted. Please complete and return our application form as directed above for your application to be considered.
Closing date: 9am - Friday 24th May. We will be assessing applications as they come in, so please apply early – we reserve the right to close the deadline early if we receive many high-quality applications.
First round interviews will be held w/c 27th May.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with children charity based in London. They are searching for a Community & Challenge Events Fundraiser in order to lead on planning, delivery and expansion of the charity community and challenge fundraising events.
This is a wonderful opportunity for an organised and committed self-starter to join our fundraising team and support our mission to transform the lives of children and young people
As a Community and challenge fundraiser you will:
- Manage the fundraising processes and supporter journeys, making improvements to increase effectiveness and efficiency.
- Provide first class stewardship and supporter care to recruit and retain supporters.
- Maximise use and effectiveness of digital and social media to recruit, engage and retain supporters.
- Keeping the website fresh and up-to-date.
- Expand visibility of the charity in the local communities where our work is based.
- Proactively explore and develop new areas of community fundraising.
- Develop an operational fundraising plan to grow regular giving.
- Undertake regular communications with donors to include newsletters, fundraising materials and updates.
In order to be successful, you must have experienced :
- In Community or challenge events fundraising
- Supporting and engaging with donors
- Developing tailored supporter journeys through email, phone and written communications
- Excellent communication skills written and oral
- Proven ability to build and maintain relationships with internal and external stakeholders
- Well organised with ability to successfully manage competing priorities
- Proficient in charity CRM software
Salary: £32,000 per annum
Contract type: Permanent
Location: London Bridge, hybrid working, 2 days a week in the office
Deadline: on rolling basis
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Are you a Data Migration expert looking for some interim work?
We are delighted to be working once again with a prestigious health charity as they search for a Data Migration Specialist to lead the implementation of their new MS Dynamics CRM. You will be tasked with setting up all functionality for the ongoing use of this CRM including utilising SQL, Python alongside KingswaySoft tools to import and export data accurately and efficiently from various source systems. You will also manage a complex range of internal and external stakeholders so strong influencing skills will be a real asset.
You will need:
- Proven experience in SQL database development and data migration projects
- Experience of utilising KingswaySoft or similar ETL tools
- Ability to convert technical information to a range of audiences
- Strong attention to detail, analytical thinking, problem solving and internal stakeholder management skills
Salary: £50,000 – £55,000
Contract: 3- 6 months (Part time or full time)
Location: Remote or Hybrid
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
About Pancreatic Cancer Action:
Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever.
Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding.
With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.
Main responsibilities:
- Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
- Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
- Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
- As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
- Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
- Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
- Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
- Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
- You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
- Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
- Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
- Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.
Income and targets
- Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
- Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
- Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
- Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
- Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
- Contribute to Pancreatic Cancer Action’s fundraising strategy.
The British Society for Immunology (BSI) is recruiting a permanent full-time Senior Marketing & Communications Officer to deliver engaging communications to a variety of audiences to drive the reach and influence of the Society’s work.
The British Society for Immunology is an influential and authoritative voice for immunology, a key scientific and health field that plays a central role in many of the most pressing global health challenges we face, including research into the COVID-19 pandemic, developing new treatments and vaccines against disease, and supporting ageing populations to experience healthier lives for longer. This role is split equally between supporting activities of the BSI and those of our publishing portfolio. On the BSI side, you will be responsible for developing and delivering our marketing and communications activity through a variety of channels. Activities can include promoting our membership offering to immunologists working in academia, industry and the clinical sector, promoting key activities such as our events or training offerings, and supporting initiatives to raise the importance and influence of immunology. On publishing, you will be responsible for developing and delivering impactful marketing activities to increase submissions and readership of our official journals, Clinical & Experimental Immunology, Immunotherapy Advances and Discovery Immunology, in particular building the reputation of our newer Open Access journals
This creative role is a fantastic opportunity for someone with excellent communication and organisational skills and a passion for science, who is looking to build their expertise and experience working on impactful marketing and communications projects in an innovative charity.
Please read the job description to find out more about the role. To apply, please email a copy of your CV and a cover letter explaining your suitability for the role. The deadline for applications is Monday 20 May. Interviews will be held via Zoom on Thursday 30 May.
Driven by our values and behaviours, we are a high-performing, ambitious and forward-thinking organisation, who value teamwork and collaboration. We encourage applications from individuals from all backgrounds who are inspired by our values and behaviours.
We request no contact from agencies. Due to the number of applications, only shortlisted candidates will be contacted after the application deadline.
The client requests no contact from agencies or media sales.
The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.
The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.
We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.
Responsibilities:
· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences
· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.
· Ensure membership records on the CRM are accurate and up-to-date.
· Assemble and dispatch Welcome Packs to new members.
· Act as the first point of contact for current and prospective members and assist with their queries.
· Assist with the production of monthly membership statistics and reports.
· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.
· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.
· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.
Essential:
· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work
· Highly organised, with an ability to ensure deadlines and targets are met
· Excellent written and verbal communication skills
· Ability to ensure a high level of accuracy when adding and amending database records
· A pro-active and positive attitude to problem resolution
· An ability to engage with multiple stakeholders at all levels
· IT literate with strong Microsoft Office skills, especially Excel
Desirable:
· Previous experiencing using CRM systems
· Experience of supporting events
. Office administration experience in a busy office, requiring multi-tasking
Benefits:
· Company Pension
· 28 days annual leave plus 8 days Bank Holiday (pro-rata)
· Hybrid/Flexible Working
· Employee Assistance Programme
· Access to Virtual GP Services 24/7
· Group Life Insurance
· Learning and development opportunities
. Regular Staff Social Events
Interviews to take place 22 & 23 May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Finance Officer
Must have: Full right to work in the UK (if you don't have this we unfortunately won't be able to consider you for this role but we encourage you to look at our other global opportunities on our careers page)
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Principal Location:London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn and supported over 25,000 families to set up businesses so they can afford the cost of educating their children.
Part 1: Role Purpose:
This role is a key member of the busy HQ finance function. Although the role is primarily focused on the HQ finances, the role operates within the context of Street Child as a global charity and so also has interaction with the global finance team. The role offers the chance to work across a number of finance functions, and some of the subsidiary charities. It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role.
Part 2: Key Responsibilities:
1) (40%) Deliver all functions related to Accounts Receivable
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
- Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
- Raising donor invoices and requests for payments, and issuing donor receipts.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
2) (20%) Lead the Accounts Payable process
- Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
- Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
- Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
- Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Managing at least two payment runs a week and additional runs as required; ensuring that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set.
- Once the payment is made, allocating the payment against the invoices in the Finance system.
- Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
- Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
- Any other responsibilities relating to Accounts Payable.
3) (40%) Month end reporting and reconciliation and subsidiary accounts
- Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
- Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
- Carry out monthly revaluations of bank accounts.
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
- Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
- Compile information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
- Audit: support with the year end audit and provision of supporting information to auditors.
Part 3: Person Specification
Attributes / Essential / Desirable
Education / Qualifications
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent
- Degree
- A Good understanding of double entry bookkeeping
- Part qualified accountancy qualification.
- Full Accountancy qualification
Experience and Knowledge
· IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM would be an advantage
- Charity or third sector experience.
Skills and Abilities
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Ability to work under pressure and to tight deadlines
- Fast learner whilst not afraid to ask for help!
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Work co-operatively and collaboratively with colleagues, other departments and other external contacts
- Strong communicator and able to explain work to other team members
- Good Interpersonal skills
This is a fantastic opportunity for a passionate and driven individual with excellent organisational skills to join our UK-wide Membership Venues Team, who are vital to the success of our Membership Fundraisers and helps the RSPB to raise the funds it needs to reach our ambitious goals to save nature.
Membership Venues Officers
Reference: APR20249075
Location: Flexible in UK - Home-based
Salary: £26,379.00 - £28,319.00 pro rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
3 full time vacancies are available with various hours and various contract lengths. If a particular contract is of interest, please indicate on your application form.
1 x Fixed term/Full-Time (37.5 hours p/w) - Maternity cover (12 months with possible extension)
1 x Fixed term/Full-Time (37.5 hours p/w) - Secondment cover (12 months with possible extension)
1 x Permanent/Full-Time (37.5 hours p/w)
About the role
You will be responsible for planning and organising a calendar of events for our team to attend, from shopping centres to country shows, high streets to our reserves, and everything in between, so that they can inspire members of the public to become members of the RSPB.
Our aim is to inspire external partners about our attendance at their events or venues. We are looking for someone who is a confident relationship builder with excellent telephone and email manners and communication and negotiation skills. You must have impeccable organisational skills, a keen eye for detail, and be able to manage several tasks at once, recording all key details on our CRM database system daily to ensure that our team of Membership Fundraisers have everything they need to attend their events and venues.
You will be part of a successful and energetic team covering the whole UK. You will work collaboratively with colleagues across the country. This position can be conducted from home, however, occasional travel, including to a local office, reserve or elsewhere in the United Kingdom, will be required.
Benefits:
- 34 days’ annual leave (including BH, which can be worked if desired to get that time back);
- Life Assurance scheme – 5x yearly salary;
- Pension matched up to 7% contribution;
- Confidential assistance programme with a qualified counsellor;
- Sabbatical once every 5 years – up to 4 weeks with an RSPB-approved scheme;
- Annual employee volunteer day – get paid to volunteer with a charity of your choosing;
- Opportunities for career development within various directorates.
What we need from you
Essential skills, knowledge and experience:
- Strong communication and negotiation skills, including customer service skills.
- Effective planning and decision-making skills.
- Geographical understanding of the United Kingdom.
- Solutions focused approach with the ability to overcome setbacks and last-minute changes to get the best outcome for the RSPB.
- Competent in the use of Microsoft Excel, Word, and Outlook.
- Confident in learning about and using new software (eg, CRM database and Fundraising Portal). Training will be provided.
Desirable skills, knowledge and experience:
- Understanding of fundraising and what makes a good fundraising venue.
- Knowledge of potential fundraising venues.
- Experience of relationship development, particularly through cold contacting potential clients and suppliers.
Additional Information
The RSPB reserves the right to extend or make these roles permanent without further advertising.
Closing date: 23:59, Sunday, 2nd June 2024
We will interview as and when applications come in and reserve the right to close the advert once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to complete a full application form, including evidence of how you meet the skills, knowledge, and experience listed above.
Please do get in contact should you require any reasonable adjustments at the application/interview stage.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their whole selves. To achieve our vision of creating a world richer in nature, we need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.
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Location: Black Country, Birmingham, London or Bristol
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 (+£1,833 London Weighting) paid over 12 months
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Start Date: Monday 2nd September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Friday 31st May
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We will be interviewing as we go along, so early applicants are encouraged.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.