Crm manager jobs in Westminster, greater london
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We are looking for an experienced Salesforce Administrator (known internally as Salesforce Specialist) to support our Systems Manager in maintaining and developing Sales Cloud and Marketing Cloud.
In this role, you will act as a strategic systems enabler, driving efficiency, data insight, and user adoption. You’ll be responsible for making updates to reports, fields, page layouts, custom objects, flows, and user management to support nurtureuk’s marketing, business development, product development, and delivery. You will play a key role in driving data accuracy and enabling smarter digital processes, as well as collaborating with internal teams and assisting with user support and training, ensuring nurtureuk’s use of Salesforce supports our organisational goals.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
This role is central to nurtureuk’s digital transformation, ensuring Salesforce acts as the single point of truth for customer, training and membership data, enabling evidence-led decisions and a seamless customer experience.
Your main responsibilities will include:
- Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
- Troubleshooting issues, data cleansing, and implementing secure system changes.
- Evaluating and deploying Salesforce updates, managing Mass Action Schedulers, and documenting workflows.
- Advising on system development viability and working in sandbox environments to test and deploy changes effectively.
- Providing user support, troubleshooting, and training to colleagues across the organisation.
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
CRM Data Consultant - Make Data Smile with Productle!
Location: Southgate (Piccadilly Line but due to move offices to Kings Cross in March) - Hybrid
Salary: £40,000-£43,000
Contract: Permanent
Closing Date: 18th January 2026
Interview Date: Flexible
Why This Role Matters
This is more than a technical role, it's your chance to help charities thrive by transforming how they use data. At Productle, they believe data should inspire, not intimidate. You'll lead projects that make a real difference, from CRM audits to migrations, and see the impact of your work every day.
About Productle
They're a growing consultancy with a big mission: helping charities, schools, and social enterprises unlock the full potential of their CRM systems. Their culture is friendly, flexible, and fast-moving. Expect monthly team days, socials, and plenty of opportunities to learn and progress.
What You'll Do
- Lead CRM consultancy projects for charity clients
- Run workshops, assess systems, and produce actionable reports
- Advise on best practices for fundraising CRMs (Dynamics, Raiser's Edge, Salesforce, Beacon, etc.)
- Collaborate with clients and internal teams to deliver solutions that matter
What You'll Bring
- Hands-on experience with fundraising CRMs (Dynamics or Raiser's Edge preferred)
- Strong communication skills and confidence in client workshops
- Proactive problem-solving and a professional approach
- Charity sector experience is a bonus, but not essential
What's In It For You
- 5% employer pension contribution
- Bupa medical insurance
- Quarterly bonus based on utilisation
- Flexible working options
- Professional development support (training, conferences, certifications)
Ready to Apply?
Send your CV to Neil at Charity People
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The SalesForce and Systems Officer will be a key member of our Digital team which resides within our Operations team. Reporting to Operations and Systems Manager, this role is vital to our future growth and sustainability and it presents an opportunity to contribute to an exciting part of the charity which makes a real difference to the students we support.
Key Responsibilities:
Salesforce Support: Manage Salesforce users, resolve issues, maintain clean data and support colleagues with reports, templates and system updates
Systems Administration: Administer and optimise digital tools, build forms and ensure smooth processes across the team
Training and Support: Deliver training, create guides/videos and troubleshoot to help the team use systems confidently
Other: Maintain GDPR compliance, prioritise safeguarding and work collaboratively to uphold an inclusive culture
This role includes on-the-job training and support for the right candidate to progress on the Salesforce trailhead and towards the administration certification, in a mission-driven, supportive environment.
For full details on responsibilities please see the recruitment pack.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.