Crm manager jobs in Westminster, greater london
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The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe.
The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing.
Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors.
We welcome and encourage applications from candidates who are under-represented in the creative industries.
The role
Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.
Key Responsibilities
Financial Administration
• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.
• Work with the external payroll bureau to prepare monthly payroll.
• Liaise with HSBC regarding direct debit set-up and management.
• Run and validate financial reports and prepare monthly management accounts.
• Provide support in updating Companies House and Charity Commission records.
• Liaise with Somerset House regarding office administration.
• Support the external audit with reports, schedules and response to queries
CRM and Systems Management & User Support
• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.
• Carry out system admin including user access, fields, workflows, and reports.
• Perform regular data quality checks and cleansing.
• Act as first-line CRM support for staff including onboarding new users.
• Manage access permissions.
• Liaise with CRM supplier, logging and tracking support tickets.
• Communicate system updates internally
• Support CRM-related compliance and data protection.
• Create simple CRM process documentation.
• Support CRM use for planning and delivering events.
• Oversee CRM workflows for prize submissions including tracking and outcomes.
• Ensure secure and GDPR compliant event and submission data.
• Maintain Breathe HR including onboarding and staff record updates.
• Liaise with external IT support to resolve basic queries.
Person Specification
Essential
• Part qualified accountant or qualified by experience.
• Understanding of administrative and finance processes.
• Experience using a CRM system.
• Strong data management skills and attention to detail.
• Ability to manage external supplier relationships.
Desirable
• Experience in the charity sector.
• Experience with IT or HR systems such as Breathe HR.
• Experience providing user support and administering a CRM.
• Knowledge of data protection and GDPR.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of SPEAR’s Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation.
The role plays a critical part in supporting SPEAR’s homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners.
Through effective system administration, user support, and data governance, the role helps ensure that SPEAR can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness.
The client requests no contact from agencies or media sales.
Thank you!
Quakers in Britain are looking for a capable Project Manager to support the implementation of a new CRM system.
As the CRM Project Manager, you’ll help us to deliver a new system which will strengthen and support our contacts and fundraising functions and prepare the ground for more efficient event and volunteer processes.
Contract: Fixed term until the end of April 2027.
Hours: Full-time, 35 hours per week (part-time considered), hours can be worked flexibly.
Location: Based at our offices in Leeds (LS2) or London (NW1), or at home if you do not live within reasonable commuting distance. Office-based staff can work at home some of the time by agreement.
Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.
For further information and to apply, please visit our website.
Closing date: 9am on Monday 2 March 2026.
Interviews (online or in-person): Tuesday 10 March 2026.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.
Deadline: ongoing (carrying out interviews on a rolling basis)
Location: London
Salary: Starting salary £36,604 rising to £40,796, including London weighting of £4,000
Hours: Full-time (32 hours per week)
Contract type: This is a fixed term role for 6 months
This exciting CRM Officer role will support the data team with data imports, data selections and processing of income.
The Foundation has just started using a new CRM after undergoing a CRM migration from Raiser’s Edge, a very exciting time to be joining the Foundation! This role, alongside with other members of the CRM team, will liaise with the CRM Project Teams to support and ensure the successful outcome of the project and get us up to BAU.
What does the role involve?
- Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
- Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
- Support training for colleagues using the new CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
- Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.
What skills, knowledge and experience are we looking for?
- Demonstrable relevant experience working in Fundraising, or a Charity database team role using Raiser’s Edge or any database similar, with experience of CRMs in general.
- Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
- Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. We will be carrying out interviews on a rolling basis for suitably strong candidates, so we encourage you to submit your application as early as possible.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Registered Charity
51 - 100
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.