Crm manager jobs

Alumni Engagement Assistant (2 posts)

Goldsmiths, University of London is recruiting two posts:

• Full-time Alumni Engagement Assistant (35 hours/week) 
• Part-time Alumni Engagement Assistant (14 hours/week)

Please state clearly in your application whether you are applying for the full-time or part-time post.

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths' values of civic engagement, social inclusion and educational excellence. The Alumni Engagement and Alumni Giving programmes aim to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through volunteering, donations and gifts in Wills.

About the Role

Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This vital role at Goldsmiths will assist the Alumni Engagement and Alumni Giving team with building and maintaining relationships with alumni through impactful communications, volunteering, events and giving initiatives, which seek the engagement and support of our alumni community.

About the Candidate

We are looking to recruit two exceptional candidates to the role of Alumni Engagement Assistant. This vital role will be the first point of contact for alumni, as well as having responsibility for alumni communications, engaging alumni with volunteering, and assisting with events.

The role would suit a highly creative individual with the ability to write compelling copy for external audiences, build strong relationships with a diverse range of individuals internal and external to the organisation, and with good initiative and problem-solving skills. You will bring relevant work experience or volunteering experience, which may be from the Higher Education or Not for Profit sector, or from a communications or customer service role.

The role offers an attractive range of responsibilities and learning and career development opportunities for an individual who is looking to develop their career in a successful team.

Concern Worldwide (UK) is looking for a Partnerships Manager to join the team on a full time, permanent basis.
 
About us:
 
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
 
Benefits
 
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
 
About the role:
 
The Partnerships Manager will maximise income from trusts, foundations, and corporate foundations across the UK by building long-term, strategic relationships. The role focuses on aligning funder interests with Concern’s programming priorities, delivering compelling proposals and reporting, and providing excellent stewardship. It also plays a leadership role within the team, managing staff and contributing to overall fundraising strategy.
 
About You:
 
ESSENTIAL
 
• Demonstrable experience in Trusts and Foundations fundraising
• Proven success in securing and managing six- or seven-figure grants from trusts and foundations.
• Strong leadership and people management skills.
• Excellent written and verbal communication skills.
• Highly organised, strategic, and target-driven.
• Deep understanding of international development and global humanitarian issues.
• Financial acumen, including interpreting and presenting budgets to donors.
• Experience of using a CRM database to store data, information and communications.
 
DESIRABLE
 
• Experience, knowledge of and keen interest in the international development sector
 
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
 
TO APPLY
 
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
 
Conditions of Appointment:
 
Location: London (Hybrid)
Salary: £49,613 - £55,125, based on full time hours (35 hours per week)
Contract Type: Permanent
Hours: Full time
 
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may also have experience in the following: Partnerships Manager, B2B Partnerships Manager, Commercial Partnerships Manager, Corporate Partnerships Manager, Business Development Manager – Partnerships, Brand Partnerships Manager, Strategic Partnerships Manager, Charity partnerships, Corporate fundraising, Cause-related marketing, Sponsorship manager / sponsorship partnerships, Commercial development (charity / membership body), Stakeholder management – partnerships, Brand collaborations / brand partnerships
 
REF-224 824

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description

As part of the Marketing, Communication, Fundraising and Events Directorate, the Events Manager will work operationally across the charity, primarily delivering the OP ASCEND Employment Pathways series alongside other agreed key FEC events. You will also be aware of all FEC current and future event requirements, develop the annual events schedule with the Senior Events Manager and oversee the event planner management software with the wider Event Team members. You will also create reports and presentations to show the event impact and key KPI delivery.

Location: Hybrid (regular visits to the London-based offices, client meetings and events)
Work pattern: Fixed contract, 12 months – 21 hours per week

Interested? Want to know more about the Charity? ​Check out our website

​Eager to know more about the role? ​Have a look at the Job Description 

​What’s in it for you? ​Check out our Benefits.

​​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 5 November 2025.

​Got questions about the role? Get in touch with the People Team 

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

About the Role

We’re looking for a sharp, collaborative and digitally fluent professional who’s ready to hit the ground running. The Digital Senior Manager will be a vital part of Bite Back’s digital machine — managing the tools that power our public voice, supporter journeys and campaigning infrastructure. This is a hands-on role for someone who thrives on structure, loves solving digital puzzles, and is hungry to stay at pace with a fast-moving sector. You’ll manage everything from email platforms and analytics dashboards to website fixes, software access and performance insights. You’ll also contribute to campaign execution, helping to implement digital actions with power and polish — including ad support and post-launch optimisation. 

You will also take a data‑driven approach to strengthening Bite Back’s digital presence — analysing performance, optimising our campaigns, and ensuring our digital channels work seamlessly together. From managing website and email systems to supporting paid campaigns and supplier relationships, you’ll keep our platforms effective, insight‑led and future‑ready. It’s a role for someone who combines technical fluency with creative curiosity, able to turn analytics into action and digital systems into impact.

If you’re numbers-driven, systems-confident, energised by back-end delivery, and excited to work across a youth-led movement that makes real noise, this is your moment.

Purpose of the Role

This role sits at the heart of a collaborative, fast-moving team, supporting others to deliver brilliant digital campaigns while owning the technical foundations that make it all possible. You will lead Bite Back’s digital strategy delivery during a period of parental leave. You will also lead reporting and insights for the Digital Communications team, designing and implementing PPC and SEO strategies, and project managing website development projects. Additionally, you will manage the budget for the website, email marketing and social media.

You’ll need strong organisational skills to stay on top of multiple platforms, confident communication to coordinate with suppliers and teammates, and the initiative to lead on projects or solve issues independently. While much of your work will involve behind-the-scenes problem-solving, you’ll be a vital partner to colleagues across campaigns, content and operations. We’re looking for someone who is comfortable taking the lead on digital strategies and operations, but equally happy working as part of a team that values clarity, trust and shared ambition.

Are you an experienced administrator with a keen interest in mindfulness? Do you want to work in a compassionate environment where your contributions directly support people living with chronic pain, stress, and illness? If this sounds like you, we’d love to hear from you!

Breathworks is a global charity based in Manchester, offering mindfulness-based tools for managing pain, illness and stress since 2001. We're looking for a Training Coordinator to join our friendly and committed team, where your work will make a meaningful difference.

WHY WORK WITH US?

Breathworks have trained 900+ mindfulness teachers across 40 countries, who have taught Mindfulness-Based Pain Management (MBPM) to 120,000+ people.  During the pandemic we successfully moved most of our training online, improving access especially for people with health challenges. 

Our close-knit team offers a unique opportunity to make a tangible impact.  With a small office in central Manchester and colleagues working remotely throughout the UK, we serve a global community.  We work to embody mindfulness principles by acting with integrity and compassion in all that we do.  If you’re passionate about using your administration skills to make a meaningful difference, this could be the role for you.

ABOUT THE ROLE 

The Training Coordinator works closely with our Head of Training to administer the teacher training arm of Breathworks, a busy programme of events that is core to what we do.  A capacity to work quickly, methodically and mindfully is a must.  If you're ready to bring your brilliant administration skills to help people globally access the benefits of mindfulness and compassion training we would love to hear from you.  You will need to be an experienced administrator who is highly organised, great with people and with systems such as CRM databases, online learning platforms and content management systems.

An interest in mindfulness is essential, but you don't need to be an expert meditator (is there even such a thing?)  Download our full Role Description here to see if this role is for you.

WHAT WE OFFER 

At Breathworks, we believe in nurturing our team members, both personally and professionally. In addition to a salary of £26,227.50 FTE (pro-rated to £14,337.70 for 20.5 hours), we offer:

• Generous annual leave (7.6 weeks)

• Flexible working arrangements

• Free access to selected Breathworks mindfulness events (outside of work)

• Opportunities for training and continued professional development 

• A supportive, compassionate team environment

The successful applicant may work from our lovely city centre office in Manchester or remotely from home or a combination of both.  Being based in or near Manchester is helpful but not essential.

APPLY NOW

If this role excites you, we’d love to hear from you. Please see our full Role Description with details on how to apply.

Closing Date:  November 2nd 2025

Volunteers are at the heart of our mission

In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.

Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.

We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.

The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.

Key priorities will include:

• Developing strategic partnerships alongside me and our Partnerships Manager
• Understanding the diverse backgrounds and career journeys of our volunteers
• Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved

As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.

Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.

Sue Maskrey
Chief Executive

We are seeking a detail-oriented finance professional with strong ledger and reconciliation experience to join our Finance and Legacy Administration team as Finance Officer. You’ll play a key role in supporting the financial operations of the charity whilst working alongside the Finance Officer (Payables) and reporting to the Head of Finance and Administration. You’ll be liaising with staff across the charity, those in Head Office, the four Farms and their Visitor Centres, Field officers and the International Team.

Key Responsibilties: 

• Processing of Farm, Visitor Centre and Shop income 

• Processing and reconciling of fundraised income

• Co-ordination and control of stock at Visitor Centres and Head Office

• Sales ledger 

• Processing of international expenses journals from the circa 16 international projects the Charity funds 

• Assist in the preparation of monthly Management Accounts including accruals and prepayments 

• Ensure that the Fixed Asset Register is kept updated and reconciled 

• Assist in the preparation of Quarterly VAT returns 

• Working proactively with the Head of Finance and Administration, Finance Officer (Payables) and other key internal staff to achieve the overall goals of the Charity 

About you:

We’re looking for someone with substantial experience using finance software packages, strong skills in sales and nominal ledger management, and a solid understanding of double-entry bookkeeping. You’ll need excellent Excel and numeracy skills, strong attention to detail, and the ability to work under pressure and to deadlines. Ideally, you’ll be AAT qualified or part-qualified, with experience using Sage 200 or Microsoft Dynamics 365 Business Central, and familiarity with EPOS systems, charity VAT, and foreign currency transactions. A flexible, organised, and conscientious approach is essential, along with a genuine interest in the work and values of World Horse Welfare. 

Location:

The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary. 

What we offer:

• Generous pension scheme and cash health plan
• Paid employee sickness absence scheme and compassionate leave
• Death in service benefit of 4x annual salary
• Minimum of 31 days holiday (including bank holidays and a Christmas shutdown)

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.

Communications, Engagement and Advocacy Manager

We are looking for a dynamic and experienced Communications, Engagement and Advocacy Manager to join our team. This is an exciting opportunity to play a key role in shaping the Trust’s voice, profile and influence across the road safety sector.

Position: Communications, Engagement and Advocacy Manager
Location: Home-based with regular UK travel, including to Manchester HQ
Salary: £50,000
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date:Sunday 2nd November 2025. We reserve the right to close this vacancy early if we receive sufficient applications.

The Role

The Communications, Engagement and Advocacy Manager will lead the day-to-day delivery of the Trust’s communications, advocacy, and engagement work. You will help increase the Trust’s visibility, impact, and influence by delivering high-quality content, campaigns, events, and stakeholder engagement. This is a hands-on role requiring excellent communication, strategic awareness, and strong project management skills.

You will work closely with the Director of Communications and Engagement, colleagues across the organisation, and external partners to ensure our messaging is consistent, impactful and aligned with our 2025–2028 strategy.

Key Responsibilities

• Deliver high-quality communications across media, digital and print channels.
• Manage day-to-day media relations including reactive comment and proactive stories.
• Draft press releases, briefings, speeches and policy statements.
• Lead advocacy activity to advance the Trust’s policy and funding priorities.
• Monitor national policy developments in road safety, policing, transport and public health.
• Coordinate the Trust’s participation in events, forums and conferences.
• Produce engaging web, newsletter, social media and print content.
• Ensure brand consistency, accessibility and quality across all outputs.
• Administer supplier contracts (e.g. PR and dissemination partners).
• Collate KPIs and analytics for reporting to the Director.

About You

We are seeking a confident communicator and collaborator with a strong background in communications, advocacy, or public affairs. You’ll have excellent writing and editing skills, the ability to manage multiple projects and deadlines, and a proactive approach to building relationships and achieving results.

Essential Experience & Skills

• Excellent writing and editing skills across multiple formats (press, policy, digital).
• Significant experience in communications, public affairs or advocacy within charity, public, or policy settings.
• Proven media handling and stakeholder engagement experience.
• Strong organisational and project management skills.
• Ability to manage multiple priorities and work independently.
• Collaborative approach with excellent interpersonal skills.

Desirable

• Knowledge of road safety, public health, transport, or criminal justice policy.
• Experience working in a grant-giving, research-led or evidence-based organisation.
• Familiarity with media monitoring tools (e.g. Onclusive), CRM or stakeholder systems.
• Understanding of digital publishing and social media engagement.
• Membership of CIPR or similar professional body.

To Apply

Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

We are the UK’s largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new 2025–2028 strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads.

You may have experience in roles such as: Communications Manager, Advocacy Manager, Public Affairs Manager, Media and Engagement Lead, Campaigns Manager, Stakeholder Engagement Manager, Policy and Communications Officer, or PR and Media Relations Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Permanent

Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.

About the role

As Trusts Manager, you’ll play a pivotal role in driving the growth of Crisis’ income from charitable trusts, foundations, and lottery funders. Alongside managing a portfolio of high-value supporters, you’ll take the lead in identifying, cultivating, and securing new funding opportunities - building relationships with partners whose priorities align with Crisis’ mission to end homelessness.

Working closely with the Senior Trusts and Statutory Lead and the Head of Philanthropy and Development, you’ll help shape and deliver an ambitious fundraising strategy that balances sustainable partnership management with bold new business development. You’ll bring creativity and strategic insight to finding and engaging new funders, developing compelling propositions that open doors to long-term collaboration.

This is a relationship-driven role that blends strategic planning with hands-on delivery. You’ll produce persuasive proposals and reports, developing strong relationships with funders and trustees, and collaborating across Crisis to communicate our impact through compelling cases for support. You’ll also manage a healthy prospect pipeline - driving forward new relationships while ensuring the team meets its income targets and continues to grow its supporter base.

About you

You’re an experienced and confident fundraiser with a strong track record of securing significant gifts - at the five- or six-figure level - from charitable trusts, foundations, or statutory funders. You thrive on new business development: from researching and engaging cold prospects to building tailored, strategic relationships that grow into long-term partnerships.

You’re a persuasive communicator and strategic thinker, able to craft compelling proposals and deliver inspiring pitches that resonate with senior funders and trustees. You bring energy, curiosity, and resilience to prospecting — spotting opportunities others might miss and following them through to success.

Highly organised and results-oriented, you balance short-term delivery with a focus on sustainable growth. You’re confident using data and insight to guide your approach, measure progress, and refine your strategy. Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.

If you want to learn more about the role, please contact our Talent Acquisition teamand we will arrange an informal chat with the Talent Acquisition Lead and/or Hiring Manager.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 11th November 2025 23:59

Interview process: First stage is a panel interview with competency and values-based questions. If needed, we will have an informal stage two interview

Interview date and location:

• Stage one w/c 24th November 2025 in person at our offices in E1
• Stage two (if required): w/c 1st December 2025

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

For more information about our work please visit

 

We are currently seeking a Patrons Manager to join our fantastic Development Department on a permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
We’re looking for a passionate and strategic Patrons Manager to join our high-performing Development team. Working closely with the Head of Individual Giving and managing the Membership Officer, you’ll play a key role in delivering exceptional stewardship for our members and supporters, helping to meet and exceed annual income targets.

Our members are at the heart of everything we do at Shakespeare’s Globe. They enjoy a range of benefits that bring them closer to our work - from priority booking and exclusive events to our much-loved Globe magazine. Joining us at an exciting time following the relaunch of our Friends membership scheme, you’ll ensure its smooth delivery and ongoing growth, while cultivating meaningful engagement with our Patron community.

Guided by the Globe’s new 5-year business plan, you’ll lead on the strategic development of Friends and Patrons and contribute to individual giving campaigns across both revenue and capital projects. You’ll also collaborate with the Head of Individual Giving to strengthen our US philanthropic programme, helping to build lasting relationships.

The skills:

• Experience of holding responsibility for membership development, retention and assessment within an arts organisation or charity.
• Experience of successful face-to-face fundraising and high-level donor focused development.
• A demonstrable commitment to excellent donor stewardship at the highest level. 
• Experience of delivering fundraising targets, effective operational planning and financial tracking.
• Excellent interpersonal and verbal communication skills with a variety of people at all levels, including a well-developed sense of tact and diplomacy. 
• Experience of writing copy and corresponding with donors demonstrating strong literacy skills and the ability to create a compelling case for support.
• Experience of establishing and maintaining effective working relationships and being a supportive team member.
• Experience of strong people management skills, either through direct line management or comparable responsibilities.
• Experience using a CRM system in a Development department (we use Tessitura).
• Proven project management skills, gained through having developed and managed projects independently. 
• Strong organisational skills with attention to detail and the ability to prioritise and work under pressure.
• Ability to analyse and present complex data and make recommendations for action/improvement.
• Demonstrable knowledge of marketing theory and its application to the development of successful membership recruitment and retention campaigns.
• Demonstrable knowledge of membership schemes across the arts sector, as well as general trends, techniques in fundraising and external relations.
• Understanding of the principles of equality and diversity and the ability to apply and promote these in practice at work.

 
Benefits:
•    Discount in the Globe shop and onsite restaurants/cafes
•    Staff discounts via My Globe perks and better Bankside Buzzcard
•    Free entry to selected shows, events and activities
•    Access to our free employee assistance programme and 24/7 virtual GP service
•    Enhanced maternity, paternity, adoption, and shared parental leave and pay
•    Life assurance scheme 
•    Rental deposit scheme
•    Season ticket loans 
•    Eye test voucher scheme
•    Flu vaccination scheme
•    Cycle to work scheme
•    Enhanced employer pension contributions after 12 months service.

Interested? Know someone who'd be perfect for the role?

• For more information, please download the job description from our website
• To apply, please complete the online application form on our main jobs page by 12.00pm (noon) on Thursday 6 November 2025. 

Please note that we may close this advert early, once a certain number of applications have been received.

If you have any queries on the application process or online form, please email our Recruitment team (contact details on the main jobs page).

You Make It Fundraising Manager (Part-time, 4 days a week)

Are you a dynamic fundraising/ sales professional with a passion for social impact? Ready to leverage your skills to empower young women and create lasting change? Join our small, dedicated team and work closely with our Founder CEO to build meaningful partnerships that truly make a difference.

This isn't just about growth; it's about growing our capacity to transform lives. You'll secure vital brand collaborations, generate income, and create invaluable mentorships and work experiences that directly benefit our programme participants.

If you have a proven track record in strategic partnership creation and maintenance, sales and business development, with a knack and thirst for hitting financial targets, ideally for social impact causes, we want to hear from you! Bring your exceptional relationship-building skills, creative mindset, and passion for justice to a role where your work truly matters in a world that can feel and is unfair to so many.

We offer a wonderful work-life balance (part-time, hybrid, flex time), accelerated growth opportunities, invested professional development, and a strong well-being focus (therapy/wellness allowance).

Ready to ignite your purpose? Then email your CV and cover letter to recruitment@you-make-it-org. While the deadline is 5pm on Wednesday 05th November, interviews will be rolling as and when we receive relevant applications - please note we're eager to welcome the new post holder by 01st of December if not sooner

Coeliac UK is looking for a passionate and experienced Membership Manager to lead our membership services team and ensure every member receives an exceptional experience.

Job Title: Membership Manager
Contract Type: Permanent, Full-Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Services (SE 4) Circa £32,500
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 3rd November 2025 (early applications may be reviewed as received)

In this pivotal role, you will oversee the operational delivery of our membership scheme, driving acquisition, engagement, and retention to support the charity’s growth and impact. Working closely with the Director of Membership, Services and Volunteering, you will help shape and deliver a high-value membership programme that strengthens our community and supports our mission to ensure no life is limited by coeliac disease.

Key Responsibilities:

• Lead the membership services team to deliver excellent service, ensuring a high-quality experience for all members and stakeholders.
• Implement acquisition and retention strategies to grow membership and maximise engagement.
• Oversee the day-to-day operations of the membership journey, from onboarding and renewals to reactivation campaigns.
• Work collaboratively across teams to enhance member engagement through volunteering, mentoring, advocacy, and fundraising.
• Track and analyse member behaviour and key performance indicators to identify opportunities for continuous improvement.
• Ensure compliance with GDPR and maintain accurate, consistent communication across all member touchpoints.

About You:

We are looking for an organised and people-focused leader who thrives in a collaborative environment. The ideal candidate will have:

• Proven experience in delivering excellent service, ideally within a membership or customer engagement role.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent verbal and written communication, with strong analytical and project management abilities.
• A proactive approach, able to manage multiple priorities and deliver projects on time and within budget.
• Sound understanding of GDPR and data management practices.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing date: 3rd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Membership Engagement Manager, Member Services Manager, Retention Manager, or Community Engagement Manager.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

This role requires someone proactive, organised and adaptable, who can balance strategic fundraising with hands-on operational delivery.

The Fundraising and Operations Manager will:

• Work closely with the Executive Director on income generation and partnership development, working closely with colleagues across the Coalition.

• Support the operational delivery of the Coalition Secretariat, including financial administration, project management, and systems oversight

• Ensure that strong processes and compliance are in place, enabling the team to deliver impact and meet funder requirements.

For the full job description and information on the pay package, benefits and more, please click on the Applied link.

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack