Crm project manager jobs
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Membership Growth Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing date 13th August 2025
Job Reference: MGM02 (Please quote this on any correspondence)
The opportunity
We are seeking a commercially minded, results-driven professional to support the delivery of CILIP’s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management.
Working closely with the Director of Business Development, you will play a key role in achieving CILIP’s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty.
About the role
This role supports the delivery of CILIP’s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you’ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP’s strategic priorities.
Key areas of delivery:
· Demand generation and lead nurture
Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups.
· Lead conversion and business development
Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey.
· Retention and member value
Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP’s wider offer, including training, events, and professional registration.
· Data, insight and reporting
Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement.
· Cross-team collaboration
Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives.
About you
The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You’ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys.
· Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights.
· Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit.
· Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model.
This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
· Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
· Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
· Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
· Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
· Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
· Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Structure:
Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland.
CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more.
Why join CILIP?
· Hybrid working
· 27 days' annual leave plus public holidays (increasing after 3 years’ service)
· Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
· Access to CILIP’s Employee Assistance Programme through Vivup
· Perkbox employee discounts and wellbeing hub
· Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
· The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)
· Annual flu vaccination voucher
· Contribution to eye tests and glasses for DSE use
How to apply
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025
Interview dates
· First interviews (virtual) will be held on 21-22nd August via Teams
· Second interviews will be held in person on 28th August at Woburn House
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
Registered Charity No 313014
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Spotlight on Corruption has an exciting opportunity for someone who identifies with Spotlight’s core mission of fighting corruption to join us in a critical role. We are looking for a highly numerate, super efficient, and enthusiastic Head of Finance and Operations with excellent budgeting skills, and strong people skills, who will be a core part of our senior management team.
Deadline for applications is 23.30 on Sunday 17th August
About Spotlight
Spotlight on Corruption is a small team with outsized impact that shines a light on the UK’s role in corruption at home and abroad.
We build the evidence base for reform through investigative research and extensive engagement with experts and frontline staff, and act as policy entrepreneurs, developing innovative and pragmatic solutions. We disseminate our work through hard-hitting reports and briefings for decision-makers and the general public and follow through with dogged advocacy to shape the narrative, as well as working in a highly collaborative manner to build consensus for reform.
The charity’s staff and budget has grown significantly in the last five years. In addition to this role, the current team consists of an Executive Director, Deputy Director, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. We anticipate that a Senior Fundraiser and a Legal Researcher will join the team in the next few months.
What we are looking for
We are looking to recruit an experienced individual with a strong background in financial management, strategic planning and operational management, to play a central role within our small but dynamic team. The role involves helping the organisation implement our strategic plan and ensure our financial sustainability, as well as developing and overseeing the smooth running of our internal systems and processes, including our governance.
This is a busy and varied role which involves working closely with the Executive Director and other senior staff, leading on all aspects of financial management, governance and HR, line managing Spotlight’s senior fundraiser, and helping with operational delivery and administration.
We are looking for an all-rounder with excellent financial skills, who will be able to support the implementation of Spotlight’s future growth and organisational development, ensuring we have in place the right policies and processes, help us meet our donors’ requirements, and trouble-shoot operational issues for our team.
Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity, and encourage candidates from different backgrounds and experiences to apply.
Key responsibilities:
The Head of Finance and Operations will:
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Ensure that senior management and the Board can make strategic decisions on budgeting and organisational development by providing strong advice on finance and governance
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Maintain effective budgeting and financial management processes, manage our restricted and unrestricted funding, lead on the year-end accounts and ensure that we meet our statutory reporting requirements
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Line manage Spotlight’s senior fundraiser and manage relationships with operational consultants (bookkeeper / payroll provider, IT provider and HR consultant)
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Lead on the financial aspects of grant management including writing and monitoring project budgets, optimising grant terms and conditions for Spotlight, and contributing to our Monitoring, Evaluation and Learning processes
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Support operational implementation across the organisation, including smooth day to day management of the administrative needs of the team
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With the support of the HR consultant, ensure that key aspects of HR such as recruitment, induction, appraisals, staff development and pay reviews are conducted effectively and that Spotlight has in place and implements appropriate people policies
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Ensure we meet our obligations as a charitable company, and facilitate the effective governance of the organisation through close liaison with the Board and management and administration of Board affairs
Person specification - Essential:
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Previous work experience in a finance and operations management role, and an ability to apply it to a small charity like Spotlight
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Demonstrable ability to produce appropriate organisational (£700k+) and project-level budgets, provide strategic financial analysis and advice, and oversee the meeting of statutory reporting requirements
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Clear ability to manage and make the most of grant opportunities, including optimising grant application budgets, and managing restricted and unrestricted funds
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Demonstrable ability to provide wide-ranging operational support including preparing and managing contracts
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Experience of working closely with a Board on governance and strategic delivery
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Proven track record of working across a range of finance and operations tasks in a busy and fast-moving environment
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Highly organised with the ability to plan, prioritise and manage deadlines, with high standards and an acute eye for detail
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Demonstrable interpersonal skills and a track record of strong team working skills and managing a large workload independently
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Excellent writing and verbal communication skills, including fluency in written and spoken English, with the ability to communicate complex financial and operational information clearly
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IT proficiency and knowledge of CRM systems (Spotlight uses Beacon CRM)
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A commitment to fighting corruption
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Automatic right to work in the UK
Person specification - Desirable:
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Knowledge of charity audit processes
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Experience of supporting organisational development during a period of growth
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Experience of line management and/or working with HR, finance or IT consultants
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Experience of working with a fundraiser
Working arrangements:
Full-time or 4 days a week (35 or 28 hours) subject to discussion with the suitable candidate. 30 days of annual leave plus public holidays (pro rata if part-time). Remote working from home required, with regular meetings in London. Flexible working, including a nine-day fortnight.
Responsible to: Executive Director
Start date: Beginning of January 2026
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 18th August.
We anticipate that interviews for short-listed candidates will take place via Zoom during w/c 25th August (first round) and in-person in London during w/c 8th September (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon Manor offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy.
What you will do:
The role encompasses all aspects of digital marketing activity, including both B2B and B2C. You’ll also be supporting commercial activities for Waddesdon Manor, the trading company RWL which includes Catering for the Manor operation, visitors, retail, public events, private events, The Bow and The Five Arrows, and any special projects for the Rothschild Foundation e.g. future commercial property developments.
Key responsibilities include but not limited to:
- Develop and deliver an online strategy to drive engagement and conversion across Waddesdon’s digital channels.
- Develop and manage digital content, including copywriting and proofreading content to develop our storytelling and ensure academic accuracy, standards and tone of voice are consistent.
- Manage updates to the website to reflect the brand and optimise commercial performance.
- Liaise with internal stakeholders to implement new content, amends and updates, which optimise the website and keep information up-to-date. Be the point of contact to help other departments with advice on digital content.
- Manage SEO focused activities to increase quality traffic across the website.
- Plan and manage social media strategy to drive engagement and build new audiences.
- Track and report digital performance across digital channels to enable strategic decision making and share information across the organisation.
- Work with external agencies as required, including managing the Google Grant.
- Be part of project teams to deliver a new website for Waddesdon, trading subsidiaries and the Rothschild Foundation, and support integration of new systems including a DAMS and CRM.
- Help to develop strategic marketing campaigns for the business and develop plans to increase audiences.
- Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports.
- Develop partnership ideas for content and social media and work with third parties as required to deliver these.
- Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
- Contribute to marketing budget management and assist with budget forward planning in liaison with the managers of each business area eg RWL Heads of Department.
- Work closely with the wider marketing team and all colleagues across Waddesdon, sharing news on activity, to ensure that opportunities are maximised.
You will be a great fit if:
You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing digital knowledge and skills with the creative content required in this role.
Your areas of knowledge and expertise that matter for this role:
- Experience of producing and delivering a range of digital content
- Experience of managing SEO and driving website traffic
- Proven experience delivering successful digital marketing campaigns to meet targets
- Excellent copy writing and proof-reading skills
- Experience of planning and scheduling social media campaigns
- Experience of business reporting and forecasting
- Ecommerce experience in the retail sector with proven success to drive sales online
- Comprehensive knowledge of the heritage sector and ecommerce
- Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
- Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
- Technical skills in web CMS editing and experience of managing an online shop
- Demonstrate excellent attention to detail
- Excellent written and verbal communication skills, IT and office skills
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.
We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.
About Clore Social Leadership
Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.
We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.
We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.
About the Role
This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.
You will:
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Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)
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Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities
This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.
Key Responsibilities
Lead coordination of our leadership development offer from October to December 2025 and June to September 2026
Programme Management
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Manage the planning and delivery of a portfolio of leadership programmes and short courses
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Coordinate all programme logistics including dates, venues, facilitators and course content
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Support facilitators' delivery of online and in-person learning sessions
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Maintain the programmes work and project plans and ensure quality and consistency across delivery
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Oversee programme applications, moderation and participant onboarding
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Manage accreditation processes
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Support the collection and analysis of evaluation data
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Work with the team to standardise and manage participant communications
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Maintain relationships with delivery partners, facilitators and stakeholders
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Monitor and adapt content using the online authoring tool (GoMo)
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Coordinate steering group activity and innovation outputs as required
Programme Facilitator Management
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Recruit, contract and manage programme facilitators and coaches
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Deliver onboarding and provide ongoing support
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Act as point of contact for facilitators and external delivery partners
Finance & Budget Oversight
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Manage programme budgets and attend monthly finance meetings
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Sign off coaching and programme invoices and line reports expenses
Customer Service
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Oversee phone and inbox communication with applicants and participants
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Ensure high-quality customer service, with consistent messaging and support
Line Management
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Line manage the Programmes Administrator, ensuring delivery and development support
Support organisational priorities from January 2026 to June 2026
Deliver targeted support to priority areas across the organisation, as required. This will likely include:
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Collaborating with the senior team to shape alumni engagement plans and activities
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Contributing to new partnership development
Person Specification
We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:
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Highly Organised: Able to plan and manage multiple programmes simultaneously
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Collaborative: Confident working across teams and with a wide range of partners
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A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats
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Committed: Passionate about social justice and the role of leadership in creating change
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Focused: Strong attention to detail and analytical thinking
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Courageous: Comfortable with challenge, feedback and innovation
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Proactive: A self-starter with energy and a forward-thinking approach
Experience (E = Essential / D = Desirable)
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Managing learning or leadership development programmes (E)
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Managing facilitators, coaches or programme delivery teams (E)
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Budget oversight and financial sign-off (E)
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Working in or alongside the social sector (E)
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Excellent written and verbal communication (E)
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Line management experience (D)
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Experience with proposal writing or business development (D)
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Familiarity with GoMo, Jotform or similar platforms (D)
Terms and Working Hours
We are open to discussing flexible arrangements before or on application.
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Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.
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Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.
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Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office
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Eligibility: You must be UK-based to apply
Place of Work
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This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)
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Some UK travel required – expenses covered by Clore Social Leadership
Pay and Benefits
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Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)
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Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)
- Winter Closure: Office closed 25-31 December (3 additional paid days)
Application Process
We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.
If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.
To apply, please send:
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Your CV (max 2 pages)
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A cover letter (max 1 page) outlining your interest and suitability
If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.
Key Dates
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Applications close: 12pm on Wednesday 13 August 2025
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First-round interviews (online): Friday 29 August 2025
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Final interviews (in person): Tuesday 2 September 2025
In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.
We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.
Registered charity number: 113672
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is thrilled to partner with a mission-driven children’s charity to recruit a Trusts Manager. This inspiring organisation provides vital support to children and young people across the UK. In this role, you’ll be responsible for developing compelling funding applications, building and nurturing relationships with new and existing funders, and helping shape the organisation’s trust fundraising strategy. You’ll also work closely with internal teams to ensure funding proposals reflect real impact and align with both organisational goals and funder priorities. This is a fantastic opportunity for an experienced trust fundraiser passionate about creating positive change for children and families navigating hardship.
Key Responsibilities
- Lead on writing and submitting compelling funding applications to trusts and foundations to meet and exceed annual income targets.
- Build and maintain strong, long-term relationships with new and existing funders through excellent stewardship and impactful reporting.
- Collaborate with internal teams to develop fundable project proposals that align with organisational strategy and funder priorities.
- Research and identify new trust and grant funding opportunities to diversify income streams and grow long-term support.
- Monitor funded projects to gather insights and data for accurate, engaging impact reporting.
- Maintain accurate records using a CRM system, ensuring timely tracking of communications, applications, and income.
Person Specification
- Proven track record of securing 5-figure grants from trusts and foundations and or relevant charity fundraising experience.
- Strong written and verbal communication skills, with the ability to craft persuasive funding proposals and impact reports.
- High level of financial literacy, including experience preparing budgets and interpreting financial information.
- Proactive, organised, and able to manage multiple projects and deadlines effectively.
- Confident using Microsoft Office and CRM systems, with excellent attention to detail.
What’s on Offer
Salary: £38,000 - £44,000 per annum
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic education charity to find their Fundraising Manager. The charity offers a flexible working environment, with home-based working, and occasional travel to their office in London.
The charity is embarking on its ambitious next five-year strategy. They are looking to strengthen the team with a talented and ambitious Fundraising Manager. Your role will support the Head of Fundraising, CEO and wider team to develop new sources of high value support, working flexibly across trusts and foundations, corporate and philanthropic fundraising.
The successful candidate will demonstrate a knack for identifying funding opportunities and discovering new prospects. You’ll contribute your ideas and initiative to develop and deliver compelling engagement opportunities for current and potential supporters, and lead on reporting impact to funders. Ultimately the post-holder is expected to grow in this role, to manage their own portfolio of high value donors.
Key Responsibilities:
- Research and develop a qualified pipeline of trust/foundation and corporate prospects to ensure achievement of voluntary income targets in 2027/28 and beyond.
- Draft winning funding bids and support the Head of Fundraising and/or CEO to develop compelling proposals and/or pitches.
- Support and manage the CEO to lead relationships with funders and prospects.
- Lead on managing the funder reporting cycle and ensuring we deliver on our funding agreements, producing timely and inspiring impact reports.
- Drive awareness and understanding of fundraising internally by making connections with colleagues across the organisation and working collaboratively to support achieving fundraising goals.
- Maintain the quality of data in the fundraising team CRM (Salesforce), managing contacts and pipelines through the database and producing accessible reports on fundraising performance and forecasts.
Person Specification:
- Previous high value fundraising experience (trusts and foundations, corporates or philanthropy), with a track record of successfully securing significant donations and achieving income targets.
- Demonstrated ability to maintain a varied workload, deliver to deadlines, and successfully manage multiple work streams and projects.
- Strong interpersonal skills and emotional intelligence, with the confidence and evidenced ability to be able to nurture and maintain successful relationships with high value external stakeholders and senior colleagues.
- Excellent written and oral communication skills, with an ability to translate complex projects and/or ideas into accessible and persuasive narratives that inspire and motivate.
- The instincts and initiative to spot and seize fundraising opportunities; with the resilience, flexibility and tenacity to guide long term fundraising activities through to successful outcomes.
- Passionate about reducing educational inequalities and transforming learning and life chances for young people from economically disadvantaged backgrounds.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to join us?
A powerful campaigning organisation, Brain Tumour Research is the leading voice of the brain tumour community in the UK. Unique and much needed, we are the only national charity focused on finding a cure for all types of brain tumours. Our work focuses on campaigning to increase the national investment in research into brain tumours to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence, across the UK.
Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease since records began in 2002. All of us at Brain Tumour Research are passionate about finding a cure for this devastating disease.
Job Purpose:
This is a new role to transform our current “Supporter Care” team into one that leads our Individual Giving programme. At present the team is focused on thanking donors for gifts to our charity and supporters for undertaking challenges and events as well as organising our lab tours and tiles programme. The introduction of a major automation project in the charity will reduce this team’s workload whilst at the same time decreasing the amount of time taken to thank donors and supporters. Once that project is fully implemented we want this team to expand its remit to include a wider programme of proactively supporting our donors and supporters throughout their journey with the charity and thus to increase the amount raised through these channels.
This job will be a challenging one with a changing focus. The initial focus is very much process-driven – bedding in the automation and getting all of our processes humming so that everyone is thanked within one working week of their donation, but once that’s done the focus needs to move to both wider care of our supporters and growth of the income channel.
Reports to:
Director of Finance and Operations
(at some point in the future – possibly in about 12 months time the role and team may move to the Income Generation department)
Direct Reports: Supporter Care Supervisor and Fundraising Administrator
Requisite Skills and Experience:
Essential:
· Outstanding organisation skills.
· An excellent standard of written English and a good all-round communicator.
· Experience of working with a Fundraising Database/CRM as well as Microsoft Office, especially Word and Excel.
· Experience in manipulating and seeking insight from large data sets.
· Flexible in your approach to work, embracing change and development.
Desirable:
· Experience in running a individual giving programme.
· Experience of working with members of the public, especially those who may be going through current or recent traumatic experiences.
Main duties:
· To be the owner of all thanking processes so that every supporter and donor receives an appropriate thank you withing one working week of their donation or the end of their fundraising activity.
· To embed the new processes from our automation solution, recommending changes that are required and adapting other processes to ensure the most efficient overall system for all team members involved in thanking.
· To support and develop your direct reports so that they are working efficiently and effectively and have a rewarding role at the charity. To conduct regular 1-1s with them as well as quarterly reviews and annual appraisals.
· Ensure accurate recording of all processes and outputs from the team – primarily on our CRM database.
· To ensure that our Lab Tour and Tiles process is run effectively and efficiently. This process is managed by a member of the team, but remains the responsibility of the team manager.
· To develop our understanding of the data relating to our individual giving and to recommend
· To develop additional ways of valuing our supporters and donors through their journey with us (cards, phone calls etc).
· To develop additional ways of generating income from our individual donors (appeals etc).
· Deputise for colleagues as necessary to ensure that your team’s activities continue during periods of leave/absence.
· To comply with Brain Tumour Research’s internal policies, comply with relevant charity and other legislation and to undertake any other reasonable duties as required.
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
Please see our Recruitment Pack for further details
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 5th August
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
The Direct Marketing Manager at CBM UK is a vital role and has responsibility for delivering CBM UKs digital and direct marketing plans to engage and inspire individual supporters and churches to support the work of CBM.
Working closely with the Head of Marketing, as part of the Public Fundraising team, the role holder will be responsible for the management and development of two Marketing Officers. Through digital and direct marketing, the Public Fundraising team are responsible for raising over £3m of unrestricted income from cultivation, acquisition, mid-value donors, regular giving, legacies and churches.
Key responsibilities
Fundraising campaign management (40%)
Manage the effective implementation of the annual public fundraising plan, ensuring that all activity is of a high standard, and delivered on time and to budget:
a. Oversee cultivation fundraising appeals primarily carried out through direct mail and email, leading on the continued development of mass fundraising to engage both existing and potential supporters, including high donors, regular givers and church communities.
b. Manage and develop CBM UKs donor acquisition activity in collaboration with the Marketing Officer (Acquisition), using channels such as social media, magazine inserts, press advertising, email and telephone.
c. Oversee the delivery of CBM UKs legacy and in-memoriam giving plans and campaigns.
d. Identify and consider new income streams and broaden the channels used currently for direct response campaigns to reach an agreed balance of long-term value versus risk.
Digital marketing (40%)
Grow digital engagement and income from new and existing supporters:
a. Lead on Pay Per Click strategy, including agency management and development of internal capabilities.
b. Oversee CBM UK’s paid social media activity.
c. Collaborate with the Communications Team to optimise the performance (traffic and income) of fundraising pages, including appeal and donation pages, churches and community, legacy, and in memoriam giving. Ensuring fundraising pages on the CBM website are engaging to existing and new audiences and where appropriate, utilising Search Engine Optimisation tools where appropriate.
d. Explore and make use of new and existing digital platforms and partners, such as Dataro and SEMrush, while promoting a culture of testing, innovation and learning within the digital space.
Leadership and people management (10%)
a. Support and inspire direct reports in line with CBM UK’s staff management policies and procedures. Ensure team members are appropriately trained, briefed and motivated to achieve their objectives and meet targets and recruit to posts where relevant. Regular 121s and appraisal reviews.
Planning and reporting (10%)
a. Monitor and report on fundraising appeals, identifying opportunities for future testing and optimisation, and contribute to the creation of annual planning, budgeting, and the setting of Key Performance Indicators (KPIs).
b. Work closely with the Data and Insight team to ensure strong joint working on technical solutions related to campaign analysis, tracking and insights across digital systems, such as the website, donation platform and CRM (Salesforce).
c. Plan, deliver and report on campaigns/projects within an agreed budget.
Other
a. Ensure the consistent use of CBMs brand, key messages and style guide across all fundraising activities.
b. Maintain awareness of and ensure compliance with legal and regulatory requirements related to direct marketing, including Fundraising Regulator guidance, and Data Protection legal requirements (GDPR and PECR).
c. Collaborate with colleagues across CBM UK and the CBM Global Federation, to support integrated and partnership based working.
d. Help foster a positive and inclusive culture of enthusiasm and success, reflecting the ambitions of CBM, and promoting positive working and innovation.
e. Be willing to work occasionally outside normal office hours and to travel in the UK and internationally if required.
f. Ensuring that the values of CBM UK are understood by external partners and always reflected in communications.
g. Undertake other duties as required by the Head of Marketing and Director of Fundraising, Impact and Communications.
For full details download the Recruitment Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a master orchestrator passionate about making a real difference?
You Make It is an award-winning East London charity empowering working-class, racialised women. We’re looking for a part-time Operations Manager to power our daily operations and help us thrive!
In this role, you’ll:
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Lead talent recruitment and development.
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Enhance our inclusive team culture.
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Streamline processes, ensure compliance, and track impact.
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Collaborate on budgeting and board reporting.
What we offer:
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Hybrid, part-time working with flexible hours.
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Accelerated pay progression after 6 months.
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A therapy and wellness allowance, annual bonus, and pension.
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A small, joyful team culture built on equity and authenticity.
Contract: 1 year (with potential to extend)
Salary: £30,400 (£38k FTE)
Deadline: Interviews are rolling - apply as soon as possible
Start date: Ideally early September (or sooner)
Empowering women and progressive employers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vision North Somerset is the leading charity supporting people affected by sight and hearing loss in North Somerset through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight and hearing loss, you could be just who we are looking for!!
We currently have an exciting opportunity for an Operations Manager to join our successful and experienced team.
Please send a cover letter addressing your suitability for the role. CV's without a cover letter will not be considered
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
We are looking for a passionate and innovative individual to join our dedicated Marketing and Income Generation Team as a Database Manager. This is an exciting opportunity at a prominent assistance dog charity for someone who has worked in a senior database administrator role and is ready to take on more responsibility or an experienced database manager interested in working in the charity sector.
Position: Database Manager
Hours: 37.5 hours per week (part-time hours considered)
Location: Homebased
Contract: 12-month fixed term contract
Closing date: 17th August 2025
You will be responsible for managing the data infrastructure and insights that support all charity operations, from matching assistance dogs with our partners, to securing vital funding, to measuring impact and outcomes. A proactive approach is key to ensure that you provide comprehensive management, maintenance, and development of Canine Partners' database systems and data recording strategies. You will manage the provision of accurate, timely, and compliant data selections, reports, and analytical insights to support all charity operations. You will have the opportunity to lead major database development projects and shape data strategy across the entire charity.
About you:
• Demonstrable experience in database administration and development.
• Strong understanding of GDPR compliance and data protection in database management.
• Experience in data analysis, reporting, and business intelligence tools.
• Excellent stakeholder management and training skills with ability to work across all organisational levels.
• Experience with database integrations, particularly with websites, email platforms, and third-party systems.
• Meticulous attention to detail and demonstrable commitment to data validation and checking.
Salesforce administration and development experience is desirable, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
Interested?
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews are scheduled to take place online (via MS Teams) in the week commencing 26th August 2025. Second interviews are scheduled to take place in the week commencing 1st September 2025.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following roles: Data Manager, Database Administrator, Data Analyst, Business Intelligence Analyst, CRM Administrator, Data Systems Manager, Information Systems Manager, Data Operations Manager, Database Developer, Data Governance Manager, etc.
REF-222 856
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





About Us
We’re Learning and Work Institute, an independent policy and research organisation focused on lifelong learning and better work.
We're focused on the big questions. How do we help more people find work and build careers in a changing jobs market? How do we help people to be active and engaged citizens? How can more adults develop their skills over their lifetime?
About the role
This role within our external affairs team focuses on securing impact for our work through the management and delivery of effective communications, events, campaigns and public affairs work.
This varied role involves management of L&W’s digital communications, press and media work, stakeholder relations and events throughout the year. The role also involves supporting the delivery of L&W’s flagship campaign, Get the Nation Learning, and supporting L&W’s public affairs work. The postholder will work closely with the senior management and research and development teams to develop and deliver effective communications and influencing strategies, and to support fundraising through sponsorship of our events and other communications activities. The role involves working with our team in Wales who lead on campaigns and activities in Wales.
The ideal candidate will need experience of working in a busy communications role; experience of developing and delivering in person and online events; a track record of building relationships with internal and external stakeholders at all levels; flexibility and adaptability; excellent project management skills; and an interest in adult learning, employment and skills policy.
Duties and Responsibilities
Communications
- Secure press and media coverage for L&W’s work, including proactively identifying opportunities to promote our work, responding to press and media enquiries, and working with colleagues to launch research reports and other outputs.
- Lead the development of regular and ad-hoc external communications, including press releases, newsletters and marketing communications.
- Manage our social media channels and website, producing regular, high-quality content.
- Ensure all activities are monitored and evaluated to assess impact and to inform future work.
Events
- Manage the planning and delivery of L&W’s in-person and online events, including our annual Employment and Skills Convention.
- Work with internal and external colleagues to develop content for L&W’s events, including securing high-profile speakers.
- Secure sponsorship for L&W’s events.
- Ensure all activities are monitored and evaluated to assess impact and to inform future work.
Campaigns
- Support the delivery of Get the Nation Learning, including national awards, Get the Nation Learning Week, and regional adult learning awards.
- Work with colleagues to secure sponsorship for Get the Nation Learning.
Policy and public affairs
- Support the planning and delivery of L&W’s public affairs activities, with a focus on UK Parliament, UK Government, Mayoral Combined Authorities, and local government in England, in order to raise our profile and deliver impact.
- Undertake regular public affairs activities, including: horizon scanning and planning for upcoming parliamentary activity; writing to Ministers and MPs; coordinating parliamentary briefings, parliamentary questions and consultation responses; and other policy influencing opportunities.
- Ensure all activities are monitored and evaluated to assess impact and to inform future work.
Other duties
- Line manage staff according to organisational need.
- Undertake any other duties commensurate with the grade and level of responsibility for this post.
About you
Essential criteria:
- Excellent communication (oral and written), good copywriting, with the ability to tailor communications to a range of audiences.
- Proficient in MS Office.
- Strong social media skills including the use of platforms such as Bluesky and LinkedIn, with proficiency in the use of web and social media analytics tools, such as Google Analytics.
- Basic design skills and familiarity with design software, such as Canva.
- Proficient in the use of CRM, email marketing and website editing software.
- Strong project management skills.
- Knowledge of the press and media, and how to secure coverage.
- Knowledge of, and commitment to, L&W’s charitable aims and purpose.
- Proven experience in a communications role.
- Experience of designing and managing events.
- Proven ability to work under pressure, prioritise workloads, negotiate and meet deadlines.
Desirable Criteria:
- Knowledge of the policy-making process and how to influence it.
- Knowledge of current policy and practice in education, skills, and employment, and associated areas of public policy.
- Experience of managing successful influencing campaigns.
- Experience of fundraising, marketing and securing sponsorship to support activities.
- People management.
A full job description and person specification is available on our website.
Benefits
Salary of £35,450 - £44,115, depending on experience and location
- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.
- Generous company pension scheme with 8% employer contribution
- Group Life Assurance 3*salary
- Hybrid working (with 40%-60% of your time in the office)
- Flexible working practices
- Employee Development Scheme
- Retailer Discounts
- Enhanced occupational maternity, adoption, paternity and shared parental pay
- Enhanced occupational sick pay
- Eye care scheme
- Employee Assistance & Wellbeing Programme
- Gold award in Investors in People
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Data Protection Manager.
About the role
The Data Protection Manager will play a vital role in enabling Amnesty International UK's digital transformation while ensuring compliance with data protection laws. Sitting within the Data and Insight team but working across the organisation this role leads on embedding privacy-by-design across new technologies such as our CRM system, marketing platforms, and collaboration tools.
You'll be our subject matter expert on data protection, helping teams navigate compliance with clarity and confidence, and creating frameworks that support innovation and growth. By ensuring we use data ethically and responsibly you'll help us build public trust in how we protect the privacy and rights of our supporters, staff, and people we work with, upholding the very principles we campaign for.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're skilled in embedding privacy by design into major digital and organisational change projects, ensuring compliance supports innovation from the outset.
- You can translate complex legal and regulatory requirements into clear, practical guidance for colleagues across a range of disciplines.
- You collaborate and positively contribute to an inclusive culture.
- You also have a strong understanding of how data protection impacts fundraising, marketing, and supporter engagement strategies.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Are you interested in being part of a team making a tangible difference in Norfolk? Can you harness technology, data, and communication strategies to amplify community impact? Do you have experience in CRM, data analytics, and systems optimisation? If so, you might just have found your dream job.
This new role is pivotal to Norfolk Community Foundation’s desire to harness technology, data, and communication strategies to amplify community impact.
About the role
The Head of Digital Transformation and data strategy reports to the Director of Finance and Operations and is part of the Senior Management Team working closely with the Chief Executive.
Key responsibilities will include:
- Modernising systems and workflows to enhance organisational efficiency and resilience.
- Leveraging data insights to inform strategic decisions.
- Strengthening digital communications for stakeholder engagement.
- Driving responsible innovation, including AI and automation, to improve efficiency and impact.
About you
We are looking for someone with a strong track record in strategic leadership and digital transformation, who can confidently set a vision and drive innovation across an organisation. You will be experienced in managing CRM systems (particularly Salesforce), data analytics, and optimising systems to improve performance and efficiency.
You will have excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actions. A deep understanding of cybersecurity, GDPR, data governance, and risk management is essential, as is a forward-thinking approach to emerging technologies, including AI and automation. This is a fast-paced role that requires initiative, adaptability, and a passion for continuous improvement.
What can we offer you?
We have a range of benefits that we offer our staff, including:
- 25 days holiday (pro rata) plus bank holidays.
- Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills.
- Flexible working options available.
- A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations.
- Pension scheme.
- Death in service cover.
- Training and development opportunities.
- Visits to see the impact of the difference the Foundation is helping to make happen.
Who are the Norfolk Community Foundation?
We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.
To build stronger communities in Norfolk from the ground up.
The client requests no contact from agencies or media sales.
The Barbican is a multidisciplinary international arts centre in the City of London.
Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.
Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring.
As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.
The role
Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work?
We are seeking a Philanthropy Officer to play a key role in supporting and delivering excellent stewardship for our Patrons and most generous individual donors. From dance and film, to music, theatre and visual arts the Philanthropy team works across the whole of our ambitious and joyful cross-arts programme, giving you the chance to share the best of the Barbican with our closest supporters.
The Philanthropy Officer will be the main point of contact in the Philanthropy team, primarily account managing our lower-level Patrons and supporting the stewardship and recruitment of higher level donors. Alongside the delivery of our Patrons scheme, they will lead on all individual giving events and manage the philanthropy team’s participation in Development-wide events such as exhibition private views. The Philanthropy Officer also provides key administrative support to the Philanthropy team, keeping track of financial reconciliation, preparing invoices, and managing accurate income data in our CRM Spektrix.
This is an excellent opportunity for someone eager to build on their experience of relationship management and develop their career in fundraising while contributing to the work of an exciting multi-arts venue at a key point of change for the
organisation. The successful candidate will be supported to gain experience across all aspects of individual giving, and to develop themselves as an ambitious and high-achieving fundraiser. The Barbican offers an excellent range of staff benefits full details can be found on our website.
The client requests no contact from agencies or media sales.