Crm Training And Change Manager Jobs in Bristol, Bristol City
We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.
We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.
This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will work closely with the Head of Support Services supporting our volunteers and wider community through a range of services and events.
You’ll work with our incredible volunteers to support others living with conditions and raise awareness and understanding of our work. You will recruit and support people to engage in volunteering in the way that best suits them.
Alongside this you will undertake administrative work to ensure the smooth running of Support Services, and deliver our flagship in person events.
You will report directly to the CEO and work closely day to day with the Head of Support Services. It’s an exciting role which offers the opportunity to develop a broad range of skills in a supportive, can-do, values led organization.
Role Description
Volunteers
o Working with the CEO and Head of Support Services develop and deliver the Volunteering Strategy for the organisation.
o Work to significantly increase the inclusivity of volunteers and the work done by volunteers.
o Oversee the recruitment of volunteers and ensure appropriate induction in collaboration with relevant staff.
o Deliver mandatory initial and ongoing training for volunteers.
o Working with colleagues, produce and keep up-to-date policies, processes and forms, ensuring volunteers understand and use these resources.
o Provide day-to-day support to volunteers, working closely with the Head of Support Services.
o Manage all volunteer programme communications in collaboration with the Communications Officer including: ebulletins, website, social media and print materials.
o Collect and process feedback and statistics and compile reports on satisfaction and effectiveness as required.
o Provide specific support for volunteering roles including;
Helpline and Telephone Buddies
o Support the transition of the helpline to a new scheme such as our telephone buddy scheme
o Support and review the telephone buddy scheme
o In conjunction with the Head of Support Services, support the implementation and ongoing management of a new Facebook support group
o Collate statistics on helpline calls and report on this monthly.
Local Support Groups
o Support the establishment of online condition specific and new regional groups.
o Undertake visits to Local Support Groups as appropriate.
o Working with the Finance and Operations Manager support the groups to use funds they have raised.
Other Volunteers
o Support Office volunteers in their day to day work, being the first point of contact and allocating tasks.
o Working with the Head of Support Services contribute to the development of the Lived Experience Committee.
o Working with the Head of Fundraising support and engage Ambassador and Fundraising volunteers.
Support Service Coordination
o Ensure the CRM system is up to date with all Support Services information.
o Ensure all statistics relating to Support Services are up to date.
o Ensure Support Services’ phone systems and booked calls are effectively and efficiently set up.
o Ensure accurate record of all research and surveys we are asked to engage in and follow up on outcomes of that research.
o Undertake any small administrative duties as required.
o Where required, provide support in managing the helpline emails.
Support Services Events
o Lead on the development and delivery of three one day conference style events annually. These will be held throughout the UK and will offer panel discussions and networking for our community.
o In partnership with the wider team, occasionally represent The Foundation by running information stands, coordinating volunteers and preparing information for external events such as industry conferences.
o Where appropriate attend and present at external meetings.
o Support the management and delivery of the portfolio of online and in person events delivered by the Pituitary Foundation in conjunction with the wider team.
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
The RSCM is on a mission to enable the flourishing of church music, and in particular to get children singing.
Working across the whole charity, you will work to sell existing products, courses and events, as well as membership subscriptions. With a passion for the power of singing and music, you will persuade musicians, teachers and members of church communities of the value of RSCM’s offerings. You will build and leverage a network of advocates to help spread the word, accelerating take-up and growing the RSCM’s reach in churches and schools.
The post holder will be expected to work to actively drive sales of RSCM products such as ‘Hymnpact!’ (a singing resource aimed at encouraging singing in primary schools), sales of events such as singing courses, and membership subscriptions; and in some instances voluntary giving. Some of the work will be in support of RSCM Enterprises, RSCM’s wholly owned trading subsidiary.
The sales plan will be delivered with some assistance of external contractors (e.g. social media), and with input from individuals across the organisation.
The post holder is responsible for selling to individuals, corporate customers (such as school federations) and organisations (e.g. choral societies) including through appropriate organisational networks. The holder will play an active part in suggesting, agreeing and delivering agreed KPIs and sales targets, monitoring and adjusting activities as necessary to improve results. The successful candidate will play a key role in ensuring the long-term financial viability of the charity and whilst we have a comprehensive product offer, we welcome innovation. The post holder will be expected to make suggestions and recommendations for NPD (new product development) and changes to our strategy that could make the products more attractive to parallel markets.
Sounds exciting? See the full job description and person specification
Location: remote or working out of our Salisbury office.
Closing date: 17th May 2024
This is a fantastic opportunity for a passionate and driven individual with excellent organisational skills to join our UK-wide Membership Venues Team, who are vital to the success of our Membership Fundraisers and helps the RSPB to raise the funds it needs to reach our ambitious goals to save nature.
Membership Venues Officers
Reference: APR20249075
Location: Flexible in UK - Home-based
Salary: £26,379.00 - £28,319.00 pro rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
3 full time vacancies are available with various hours and various contract lengths. If a particular contract is of interest, please indicate on your application form.
1 x Fixed term/Full-Time (37.5 hours p/w) - Maternity cover (12 months with possible extension)
1 x Fixed term/Full-Time (37.5 hours p/w) - Secondment cover (12 months with possible extension)
1 x Permanent/Full-Time (37.5 hours p/w)
About the role
You will be responsible for planning and organising a calendar of events for our team to attend, from shopping centres to country shows, high streets to our reserves, and everything in between, so that they can inspire members of the public to become members of the RSPB.
Our aim is to inspire external partners about our attendance at their events or venues. We are looking for someone who is a confident relationship builder with excellent telephone and email manners and communication and negotiation skills. You must have impeccable organisational skills, a keen eye for detail, and be able to manage several tasks at once, recording all key details on our CRM database system daily to ensure that our team of Membership Fundraisers have everything they need to attend their events and venues.
You will be part of a successful and energetic team covering the whole UK. You will work collaboratively with colleagues across the country. This position can be conducted from home, however, occasional travel, including to a local office, reserve or elsewhere in the United Kingdom, will be required.
Benefits:
- 34 days’ annual leave (including BH, which can be worked if desired to get that time back);
- Life Assurance scheme – 5x yearly salary;
- Pension matched up to 7% contribution;
- Confidential assistance programme with a qualified counsellor;
- Sabbatical once every 5 years – up to 4 weeks with an RSPB-approved scheme;
- Annual employee volunteer day – get paid to volunteer with a charity of your choosing;
- Opportunities for career development within various directorates.
What we need from you
Essential skills, knowledge and experience:
- Strong communication and negotiation skills, including customer service skills.
- Effective planning and decision-making skills.
- Geographical understanding of the United Kingdom.
- Solutions focused approach with the ability to overcome setbacks and last-minute changes to get the best outcome for the RSPB.
- Competent in the use of Microsoft Excel, Word, and Outlook.
- Confident in learning about and using new software (eg, CRM database and Fundraising Portal). Training will be provided.
Desirable skills, knowledge and experience:
- Understanding of fundraising and what makes a good fundraising venue.
- Knowledge of potential fundraising venues.
- Experience of relationship development, particularly through cold contacting potential clients and suppliers.
Additional Information
The RSPB reserves the right to extend or make these roles permanent without further advertising.
Closing date: 23:59, Sunday, 2nd June 2024
We will interview as and when applications come in and reserve the right to close the advert once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to complete a full application form, including evidence of how you meet the skills, knowledge, and experience listed above.
Please do get in contact should you require any reasonable adjustments at the application/interview stage.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their whole selves. To achieve our vision of creating a world richer in nature, we need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
No agencies please.
Location: Denpasar, Bali, or Bristol or London, UK
Closing date for applications: 27 May 2024
Contract status: Full-time
Start date: As soon as possible
Contract duration: Permanent
Remuneration: Rest of UK (Bristol) GBP 28,000 - GBP 33,000; London GBP 32,000 - GBP 37,760; Bali or Denpasar IDR 235,000,000 - IDR 283,342,176 gross per annum
Salary band: Senior Officer
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We seek a Development and Grants Senior Officer to support our funding applications and grant reporting for Blue Ventures’ Indonesia programmes. This pivotal role offers the opportunity to join a dynamic and rapidly expanding team with prospects for professional growth and exposure to diverse projects within our global portfolio.
This is an exciting opportunity to join an ambitious and fast-growing team, with opportunities for travel, professional development and learning from across our global programmes.
We are looking for an experienced individual to support grant application management and the production of high-quality narrative and financial reports. Reporting to the Development and Grants Lead - Indonesia, the role will work closely with our field-based teams and partner NGOs in multiple countries worldwide, focusing on fundraising and grant management in Indonesia.
The successful candidate will have excellent written and verbal communication skills, with proven experience in maintaining systems to keep track of funding applications and reports and ensuring accountability to and compliance with donor requirements.
Experience in the environmental conservation and international development sectors would be beneficial. Fluency in English is required.
The successful candidate will be motivated, proactive, highly organised, and able to assimilate and interpret large volumes of information into clear and compelling applications and reports.
Assessment of applications will include candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
The ideal candidate thrives in fast-paced, ambitious environments and independently navigates complex challenges. This role demands problem-solving acumen and the ability to operate autonomously while contributing to collaborative team efforts.
Our hybrid working policy currently requires attendance in the office at least two days per week.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about motivating and supporting people to take part in a wide range of fundraising events? Do you have a proven track record of engaging positively over time with donors throughout their journey alongside a charity? Are you a positive, skilled communicator with an eye for detail and an ability to get ‘stuck in’? If so, this role could be for you.
SUDEP Action is the only UK charity focused on preventing epilepsy-related deaths. We have the only epilepsy bereavement service freely available to anyone suddenly bereaved by epilepsy (including SUDEP). By representing the voices of those who have died and who are bereaved, we aim to learn from deaths, and use research, policy and campaigns to raise awareness and take action that helps save lives.
Working both independently and with the wider team you will deliver a high-quality community fundraising service. We’re looking for someone who has worked in a fundraising department and/or similar role before, preferably in the charity sector. Engaging confidently with people and feeling comfortable in adapting your approach to different audiences is a key skill for this role - whether they are major donors, corporates or community fundraisers. This is particularly important as many of our supporters & fundraisers are bereaved.
Building positive supporter connections is at the heart of what we do at SUDEP Action, so setting a positive example of this through your plans and actions, and demonstrating the importance of maintaining strong, personalised supporter relationships is key. You’ll know how to follow processes to record, monitor and evaluate supporters’ engagement with community fundraising activities, so this feeds back into how the charity operates.
Much of the charity’s income comes from our motivated and passionate supporters, so this role is a key part of income generation. The successful candidate will be able to build on current processes and successes to grow our engagement across all fundraising activities, platforms and campaigns. Experience of bid/grant writing would be desirable.
Interested? Please send us a CV and cover letter showing us why you want to work at SUDEP Action, why you think you are a great candidate for this role, and why your skills and experiences make you a good fit. It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role. Please note we will not accept applications without a covering letter which clearly covers this.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death
The client requests no contact from agencies or media sales.
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We are now seeking a Digital Communications Lead (maternity cover) who will develop and deliver our digital communications to build awareness, understanding and engagement with Rewilding Britain and our mission. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
To lead the development and delivery of Rewilding Britain's digital communications output, to inform, engage and activate audiences in support of our charitable aims.
Objectives of the role:
Social media
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In line with our organisational objectives, lead on building our profile, reputation and engagement on social media with key audiences.
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Plan and deliver inspiring and effective social media content, including as part of engagement campaigns, fundraising appeals, and initiative launches, and in support of our partners and members.
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Ensure that Rewilding Britain is using the best possible tools and techniques, by drawing on your own knowledge of the digital landscape and trends and staying up to date with changing trends.
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Guide colleagues across the organisation to capture and create social content in order to maximise opportunities to engage others with rewilding
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Take responsibility for monitoring social media and community building, ensuring prompt and accurate responses to social media enquiries.
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Support with the development of social media and other digital policies and style guides.
Email marketing
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Develop and deliver a schedule of email marketing for the organisation, including for fundraising and political engagement campaigns.
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Optimise email marketing by A/B testing content regularly to maximise performance and by making design and content improvements as the digital landscape evolves.
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Use audience segmentation in support of campaigns, drawing on data from our CRM.
Website content & maintenance
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Work with the Content Manager and other team members to create new and updated web content in line with the Content Strategy, that is engaging, accurate and on-brand.
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Ensure web content is optimised for SEO and usability, advising and training staff on best practice.
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Contribute to team efforts to enhance the website as an engagement tool, including liaising with agencies where relevant.
Other
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Track, monitor and report on digital activity to prove impact and maximise effectiveness.
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Oversee/brief colleagues and freelancers, where relevant, to deliver discrete pieces of digital content for Rewilding Britain's channels.
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Contribute digital expertise to wider organisational projects and activities in support of our objectives.
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Support the team in delivering Rewilding Britain webinars and events.
Essential skills, experience and behaviours
Experience
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At least three years' experience in a digital management role in a comparable organisation, overseeing digital communications to further organisational objectives.
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Proven experience in managing social media channels in a professional role.
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Experience in producing and optimising email marketing (ideally using Mailchimp).
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Experience in managing and optimising website content.
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Familiarity with Google Analytics and digital monitoring tools.
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In-depth experience and understanding of current social and digital communications tools, landscape and trends.
Skills
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Excellent writing, editing and communication skills.
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Skills in creative content developments, such as video and photo editing, ideally using Adobe Creative Suite.
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Skilled digital planner, with a track record of inspiring and leading on digital.
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Good grasp of conservation and ecology.
Personal qualities
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Proactive, creative and flexible approach with a positive ‘can-do’ attitude.
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Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
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Highly organised, able to manage a content schedule and to plan and deliver digital campaigns.
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Has a passion for digital content and what it can achieve.
Desirable skills, experience and behaviours
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Knowledge of rewilding or nature recovery.
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Experience of working in an environmental charity.
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Knowledge of ad serving technology, paid search, display advertising and social media advertising.
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
This role is as maternity cover (9 months with possibility of extension).
This is a full time 5 day (35 hour) a week position, but we are open to a conversation with candidates who are seeking a role of 28-35 hours a week.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
The salary is £35-40,000 f.t.e. per annum, dependent on skills and experience.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.
We aim to hold interviews via Zoom on Monday 17 June. We are looking to appoint for the start of August.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.