Crm training and development lead jobs

Closing Date: 03 December 2025 at 00:00

The Churchill Fellowship:

The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.

Purpose of the role:

Are you curious about the society we live in and passionate about making a difference? We’re looking for a creative, passionate and organised manager to join the newly established Activate Team.

The Activate Manager will manage the delivery of the new Activate Fund, which has been designed to enable Churchill Fellows to turn their ideas into action for the benefit of individuals and communities in the UK.

The role will also collaborate closely with the Research and Engagement team to design and deliver new forms of non-financial support for Fellows, enabling them to maximise the impact of their learning, and their potential to create change.

Key Responsibilities 

1. Application support

• Acting as the first point of contact for the Activate Fund, managing the inbox, responding to enquiries, providing empathetic and tailored support to applicants and grant holders.
•  Designing and delivering support for applicants, for example webinars, 1:1 surgeries, contributing to guidance materials and media content.
• Contributing to the development of Fund documentation, including updating email templates used at each stage of the selection process, in close collaboration with the Salesforce team.
• Participating in longlisting applications alongside the Head of Activate to create a strong shortlist for external panels.
• Co-ordinating the shortlisting and interview process: creating the interview timetable, inviting, briefing and training panel members, liaising with interview candidates, organizing relevant documentation, and supporting the smooth running of interviews.
• Working with the Communications team, supporting the development of key messaging in the run-up to the launch of the Activate Fund in Spring 2026, including drafting web copy and e-news, sourcing case studies and quotes.

2. Grants Management

• Liaising with Activate grant holders to ensure award documentation is signed and returned and responding to any queries.
• Being the main point of contact for Activate grantholders, offering or signposting appropriate advice and support to aid successful project delivery.
• Managing the reporting and payment process in close collaboration with the Salesforce and Finance teams, reviewing progress reports, approving payments and requests for changes to grant duration or budget allocation within agreed Fund parameters.

3. Capacity Building

• Exploring, designing and delivering or brokering a range of additional support for grant holders, such as coaching, mentoring, convening, network-building, skills development and action learning.
• Collaborating with colleagues in the Research and Engagement team to make sure this capacity-building programme complements the wider Fellowship offer.

4. Evaluation and learning 

• Supporting the ongoing improvement of the Activate Fund through analysis of application and award trends and by collecting and reviewing feedback, with a particular focus on EDI.
• Contributing to external evaluations and internal reviews of the impact of the Fund, as required, for example through the provision of monitoring data, sourcing of Fellows for interview.

5. Fellowship Team 

• As part of the Fellowship Team, contributing to the overall preparation and running of Connect and Inspire, the annual event for new Fellows, and the biennial Award Ceremony.
• Being a proactive and collaborative member of the team, providing support to colleagues where required during busy periods of the year and contributing to a culture of ongoing and open learning.

Person Specification

• Grant making experience with evidence of supporting the delivery of a selection process and/or managing a portfolio of grants.
• Experience of designing and delivering learning programmes, facilitating communities of practice and/or providing coaching/ mentoring to support individuals to achieve their potential.
• Experience of working with or supporting people with lived experience in a learning, project management or funding role. Desirable
• Experience of piloting and evaluating new interventions/programmes with a view to scale. Desirable 
• Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
• Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement. Desirable 
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
• Strong numeracy skills, with an ability to assess viability of project budgets, review financial reports and manage grant payments.
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms 
• Excellent organisational, and time management skills with an ability to prioritise competing demands 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment 
• Experience of developing relationships with external organisations, teams, and individuals to source additional support and ideas.
•  Ability to meet deadlines and work under pressure. 
• Attention to detail and accuracy. 

Personality Characteristics

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
• Curious, open-minded, agile and not afraid to fail.
• Ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
• People focused and passionate about supporting others to achieve their potential (both Fellows and colleagues).
• Commitment to equity, diversity and inclusion.   
• Commitment to the values and ethos of the Churchill Fellowship.
•  Commitment to achieving excellence through personal development and continual learning .

About our charity: Join us to support people-led change across the UK

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits, and wellbeing package:

• Salary - £42,000.00 per annum (5 days per week/36.5 hours)
• Hybrid working policy (4-6 days per month in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
• 1-week paid leave for volunteering (pro rata for part-time staff)
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay.
• Employee Assistance programme
• Life assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.

Note: Unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

We are committed to ensuring a fair and inclusive recruitment process and are happy to provide any reasonable adjustments candidates may need during the application or on the job. Please let us know if you require any support

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.

We are looking for a flexible and organised person to lead on the management of Zero Carbon Guildford’s premises, events and systems. We want someone who is comfortable working with staff and volunteers, a good communicator and an excellent systems and facilities manager. This is a hands-on and varied role, ideal for someone who wants to help our charity bring its values of collaboration, inclusivity, accessibility, and sustainability to life in our culture and everyday practices. 

Zero Carbon Guildford is a Surrey-based charity tackling environmental challenges with practical, local solutions that make a real difference. From supporting energy efficiency in homes to monitoring water quality and reducing food waste, we’re helping to make Guildford and Surrey greener, healthier, and fairer places to live.

Since the charity was established in 2020, Zero Carbon Guildford has had three different premises, creating a physical community hub adapted to each space. It is likely that we will move again in the coming months/years and the person in this role will be critical to supporting how and when the charity moves, and how we adapt to the opportunities provided by new spaces.

This role is funded as part of a grant to Zero Carbon Guildford from the National Lottery Community Fund.

About the Role

• Contract: permanent.

• Hours: 28 hours per week, core hours Tues-Fri 10-4, with some evening and weekend work required.

• Salary: £25,242.40 per year (pro rata, equivalent to £31,553 FTE)

• Location: ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG, primarily on-site during core hours, flexibility to work from home at other times. Potential for location to change during the course of the contract (very likely within central Guildford).

• Start date: as soon as possible

Job description

The Operations Coordinator is one of four core staff team members at Zero Carbon Guildford (ZCG), and leads on facilities and event management, organisational processes, and reporting. In the event of a premises move, they will also lead the charity through the physical move. This is a critical role to the smooth running of the charity, helping create and communicate systems that staff and volunteers use to deliver our objectives more efficiently and effectively.

Responsibilities

Building and facilities management:

• Maintaining the effective operation and presentation of the charity’s premises in support of our goals. This includes ensuring building compliance, upkeep and maintenance, and ensuring volunteers have appropriate training and guidance to use the space. 

• In the event of moving premises, manage both contractual arrangements and the physical moving process.

Support ZCG’s strategy to establish a more permanent physical space, by engaging with new developments in Guildford and council officers.

Events management:

• Manage events and room booking system, track sign up numbers, and ensure events are managed well by staff and volunteers.

• Support volunteers and staff to curate events programme, and ensure online events listings are effective, good quality and up to date. 

KPI tracking and reporting against strategy and grant requirements:

• Maintaining an efficient KPI tracking and reporting system, including for ZCG’s own environmental KPIs, working with relevant staff and volunteers to keep records up to date. 

• Pulling together reports against KPIs for grants, annual reports and monthly Trustee / Ops updates. 

Supporting tracking of grant spending and funding pots available for operations.

IT / technical support and system administration (emails, Google Drives, Slack, volunteer management, CRM and other systems needed for projects).

Sit on the Operations Panel and contribute to activities (group of staff, volunteers and Trustees with responsibility for day-to-day operations). 

Any other responsibilities as agreed with ZCG staff team and Trustees. 

Person specification

• Well-organised person comfortable with data and able to lead process / project / operations management to support Zero Carbon Guildford’s goals and values.

• Motivation and passion to support the goals, values and activities of the charity through carrying out this role, acting as part of a close working team of staff and volunteers.

• Good communication skills, both verbal and written.

• Experience of or compatible skills for buildings/facilities management (eg some or all of maintenance, risk management, health and safety, working with contractors, DIY skills).

• Good aptitude for IT systems and ability to administer key systems (Google Drive, Slack, CRM systems, Wix or similar).

• Adaptability to changing circumstances (eg changing funding landscape, changing needs for the role, moving premises). 

• Experience working effectively with teams of volunteers and/or staff.

• Ability to monitor and report on KPIs both internally and externally (eg to charity Trustees or to funders).

• Commitment to Zero Carbon Guildford’s objectives and values. 

Benefits

• Travel expenses for work beyond your normal place of work.

• Expenses for work-related communications.

• Pension contribution.

• Annual leave: 25 days plus bank holidays (pro rata for part-time employees).

Inclusive Recruitment Statement

At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self.  We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status. 

Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.

Privacy

We respect your privacy and are committed to protecting your personal data. Any

information you provide during the recruitment process will be handled securely,

used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.

How to apply

Please send your CV and a cover by midnight on Sunday 16th November 2025.

Your cover letter should explain:

• Why you’d like to join our team.

• What you would bring to the role and charity.

Applications without a cover letter will not be considered.

We also invite all candidates to complete an optional equality, diversity and inclusion monitoring form. This involves sharing some information about your background. Providing this information is entirely voluntary. It will be used only for anonymous monitoring and reporting purposes to help us identify trends and ensure our recruitment practices are fair and inclusive. The information you provide will be stored securely, kept separate from your application, and will not be seen by the recruitment panel or used in any decisions about your application.

Applications will be reviewed, and shortlisted applicants will be asked to attend an interview on Thurs 4th Dec during the day. If you would be unable to make this date, please let us know when you apply.

If there’s anything we can do to make our recruitment process more accessible to you, please get in touch—we’d love to support you.

About Unfold

Unfold is an established local charity supporting young people and families to reach their potential by identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs through mentoring programmes and peer support groups for women with children.

For over 35 years, we have provided support to families and young people at risk of social exclusion. Working with trained and DBS-checked volunteers, we offer mentoring to women and children, building independence and helping people get where they want to be. We’ve also developed specialised programmes for refugees, children excluded from school, those with care experience, and families facing homelessness.

About the Role

The Programme Manager is responsible for the development, management and delivery of Unfold’s Broadening Horizons mentoring programme and peer support groups for children and young people aged 10–25.

The role includes managing a team of four (Senior Programme Officers and Programme Officers), ensuring effective planning and delivery of mentoring programmes in line with agreed strategies and workplans. You will oversee the development of specialised programmes, including mentoring for refugees, young people seeking asylum, those excluded from mainstream education, and those with care experience.

The Programme Manager will monitor performance, manage resources, ensure compliance with Unfold’s policies and procedures, and report regularly to the Deputy CEO and Board of Trustees. You will prepare reports and case studies, analyse monitoring data, revise training materials, and use findings to inform programme improvement.

Partnership management is a key element of the role, including maintaining and developing relationships with local authorities, schools, funders, and community organisations to enhance programme delivery. The postholder will also lead the Youth Advisory Council, supporting members to contribute to Unfold’s strategy and direction.

As part of the Senior Management Team, the Programme Manager will contribute to wider organisational planning and development. The role may include occasional evening and weekend work, for which time off in lieu will be given.

About You

You will bring:

• Experience developing and managing projects involving vulnerable children, young people, and families.

• Proven management experience, including performance managing and motivating a team.

• Strong organisational skills and the ability to manage multiple priorities.

• Excellent written and verbal communication skills.

• Experience administering, monitoring, and evaluating projects effectively.

• Strong analytical and problem-solving skills.

• Experience developing programme strategy and workplans.

• Passion for supporting children and young people to improve outcomes.

• Ability to communicate with people from diverse backgrounds.

• Confident presentation and public speaking skills.

• Commitment to Unfold’s mission, vision, and values.

You’ll be a motivated, hands-on team player, empathetic to the experiences of vulnerable groups, and willing to work occasional evenings and weekends.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

Salary: Officer, Band C Level 1, £33,290- £35,289 per annum equivalent (depending on experience and skill level)

Contract length:               0.6FTE (3 days per week) for 3 years from January 2026  

Location: Thames21 Head Office, Central London and at other Thames21 offices in London, as required                                                 and throughout the River Roding Catchment.

Responsible to: Thames21 Engagement Programme Manager

About Thames21

Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Purpose of the job

We are seeking a skilled engagement officer to deliver an innovative programme of community-led river engagement activities in and surrounding the River Roding as part of a project funded by The National Lottery Heritage Fund, ‘The Roding Rises’. This role will engage with groups from the urban and rural reaches of the river Roding catchment to co-design activities that support the delivery of The Roding Rises activity plan and encourage participants along an engagement pathway from awareness to participation and independent action. This role offers the post holder the opportunity to make a difference in diverse areas of London, with varying challenges and a range of ambitions.

The key skill for this role is being able to connect with and bring people together. The project relies on creating strong networks of grassroots organisations, community leaders and representatives from the public and private sectors, including councillors and politicians.

The key value for this role is curiosity. Being interested in people, able to ask questions, listen, and encourage them to get involved in whatever way they are able, will help you succeed.

You’ll thrive in this role if you can identify the strengths and assets of communities and individuals and create opportunities for them to flourish. By working together with local people in diverse communities beside waterways, you will establish a new and positive ongoing relationship between Londoners and their blue spaces.

A typical day is likely to involve keeping on track with what’s happening across the Roding catchment, meeting with key partners, being alert to upcoming network meetings, or delivering community events or activities. You might be working from home, or out of our offices in Bow or Guildhall, or be out and about with a community group or local organisation, co-producing an engagement event.

You might be posting on social media or updating the web page. You may be working on strategic, long-term plans to share the learnings from the project. You’ll be thinking both big and small on any given day!

Diversity

We primarily serve a London community, and we would love our organisation to better reflect the diversity of this great city. We encourage applications from people of all backgrounds. Being a diverse and inclusive organisation is very important to us. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences. This role is primarily about community engagement. For that reason, while an interest in environmental issues is essential, experience of working in the environmental sector is not required.

Main duties and responsibilities

1. Work with The Roding Rises Project Team, local community organisations and representatives to co-produce and deliver an inclusive and culturally relevant programme of 21 events and activities over the three-year life of the project as part of the River Connections programme of events within The Roding Rises activity plan.

2. Work with The Roding Rises Project Manager to oversee the successful delivery of the externally contracted River Testimonies and Roding Arts and Walking Festival and community co-development aspects of the Roding Masterplan.

3. Support community groups and partners with community-focused applications to the Roding grants scheme

4. In partnership with colleagues, conduct inclusive outreach activities that will engage a wide diversity of people with a range of backgrounds and life experiences, from both rural and urban areas in our core locations.

5. Build a catchment-wide community network, uploading details to Thames21’s CRM system in line with GDPR.

6. Collect and record qualitative and quantitative data on events and activities run, including written and verbal feedback from partners and participants, photos and numbers of attendees, keeping to GDPR requirements. Evaluate this information to develop the methods for engagement and inform future activities.

7. Carry out the administrative duties to run events, including conducting risk assessments and method statements, managing event registrations, liaising with local councils and community groups and maintaining and managing event equipment.  

1. Work with the Thames21 Training Officer to establish a group of volunteers who are trained in Thames21’s modules to maintain and monitor local sites. Includes supporting existing volunteers and assisting with building their capacity so groups become autonomous.
2. Represent Thames21 and The Roding Rises at relevant local forums and proactively recruit volunteers through in-person engagement events.
3. Maintain clear records of progress, ensure all administration and statistical information is kept up to date,
4. Work with Thames21’s Communications Team to promote the project, celebrate its achievements and learnings; ensure key milestones are recognised, funders are acknowledged, and volunteer opportunities are publicised.
5. Attend Thames21 Team Meetings and liaise with other Thames21 staff.

This job description cannot cover every issue or task that may arise at various times within the post, and the post-holder will be expected to carry out other reasonable duties from time to time that are broadly consistent with other Thames21 activities and those outlined in this document.

For more information and how to apply, please see the attached job description. 

Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.

Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.

This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Development, Faculty of Medicine
• Head of Global Development, North America

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 19 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional/Country team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.    

Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK, NI and Iberia.  Please stipulate which role you are applying for (North of England or Nationwide).

 In addition, occasional international travel may be required, for example to the annual conference in the United States.  

You will report to either Regional/Country Lead within the Delivery & Partnerships team or the Associate Director of Business Development (depending on the scope of your role). 

• We will conduct selection in the w/c Nov 17th – with a multi-stage process taking place that week

Key Responsibilities  

· You will be accountable for the retention and outcomes of your portfolio of programmes.  

· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.  

· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.  

Are you looking to build your marketing career in a role where your ideas and co-ordination skills make a real difference?

We have an exciting opportunity for a Marketing Co-ordinator to join our Marketing team on a Fixed Term Contract until June 2026. As our Marketing Co-ordinator, you’ll play a key role in delivering engaging, audience-focused marketing projects and campaigns that support our work and strengthens awareness of MND and the Association’s impact. Working closely with the Marketing Manager and teams across the organisation, the Marketing Co-ordinator will help bring our stories to life and ensure our communications reach the people who need them most.

Key Responsibilities:

• Co-ordinate a wide range of marketing activity projects and campaigns, ensuring a smooth collaboration across teams.
• Manage schedules, resources, and communication channels to support marketing plans and initiatives.
• Support the development and delivery of audience-focused campaigns, from briefing through to completion.
• Build strong relationships with stakeholders across the Association to understand marketing needs and priorities.
• Support the creation and distribution of engaging content such as blogs, videos, and infographics to increase understanding of MND and the Association’s work.
• Analyse marketing data and metrics, research audience trends to inform future campaigns and improve performance.
• Maintain consistent branding and messaging across all materials and communications.
• Identify ways to improve marketing processes and support innovation in tools and techniques.

About You:

• Excellent written and verbal communication skills with a confident approach to engaging others.
• Experience working in a busy marketing team and ability to confidently co-ordinate multiple projects.
• Ability to effectively manage multiple stakeholders simultaneously.
• Creative mindset with the ability to turn ideas into effective and impactful marketing activity.
• Strong organisational skills and attention to detail.
• Able to prioritise and manage competing deadlines effectively.
• Collaborative team member who builds positive working relationships across all levels.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more regularly in line with organisation requirements.

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack 

Manage and deliver our place based programmes for young people.
 

Since 2022, we’ve been growing our place-based programmes in key regions across the country - communities full of potential, creativity and ambition, but where young people can face barriers to accessing the same networks and opportunities as their peers.

Our new strategy, Ambition 2030, puts these local programmes at the heart of helping young people build the future they choose. With almost one million young people currently not in education, employment or training (NEET), the need to create meaningful pathways into work and learning has never been greater.

Through our place-based projects, backed and funded by industry leaders, we are focusing on the young people who are most at risk of missing out on the benefits of school.

We believe earlier intervention is key to solving the NEET crisis. This means delivering opportunities to practise and apply skills in real-world contexts. Providing meaningful encounters with a wide range of industries and professionals. And meeting young people where they are to build their confidence.

We’re seeking a project manager to lead this work with our trusted industry partners, working in collaboration with employers, local and combined authorities, schools and charities. We are currently delivering Ignite projects in Blackpool, East Riding of Yorkshire, Liverpool, Middlesbrough, Northampton, Rochdale and London, and may take on additional projects in new locations.

Key responsibilities

• Lead our Ignite place-based programmes, managing workshops, employer engagement, and volunteer coordination, while ensuring local partners stay central to design and delivery.
• Oversee programme delivery, stakeholder relationships, coordination and logistics
• Through targeted interventions ensure the right workshops and people are in place to support young people to raise their aspirations, develop their skills and bridge the gap between education and employment

This role is a hybrid of strategic and operational work.

Please note, these projects follow The Talent Foundry delivery model of being facilitator-led and supported by industry volunteers. As the project lead you will not be facilitating or teaching workshops, or providing 121 support to students.

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Barnabas Aid International is a global Christian ministry providing practical support to suffering, displaced, and persecuted Christians in over 100 countries. Since 1993, our projects have offered food, medical aid, education, disaster relief, Bibles, and help for pastors and church leaders – bringing real hope to our brothers and sisters in Christ.

We are seeking a visionary and faith-driven National Director to lead our ministry within the UK and Ireland.
Reporting to the International CEO and accountable to the local National Board, you will provide strategic leadership, raise awareness, mobilise prayer and financial support, and oversee a dedicated national team serving the persecuted Church.

Are you looking to use your digital marketing expertise to make a real impact?

We’re seeking a Digital Marketing Officer to join our Digital Engagement team at the Motor Neurone Disease (MND) Association. You’ll help shape, manage and deliver paid digital marketing campaigns that increase visibility, inspire action, and drive support for the MND Association’s important work. Working closely with the Digital Engagement Manager and our digital marketing agency, you’ll ensure our paid activity reaches the right audiences and delivers measurable results.

Key Responsibilities

• Plan and deliver effective paid digital marketing campaigns across social media, search, and other digital platforms.
• Work collaboratively with our digital marketing agency to brief, review, and optimise campaigns within budget.
• Partner with teams across fundraising, campaigning, and national care to identify opportunities for impactful digital activity.
• Monitor and analyse digital campaign data, providing insight-led reports that drive improvement and maximise return on investment.
• Manage digital advertising budgets to ensure efficient use of resources and alignment with strategic goals.
• Support the creation of engaging digital content by working with our in-house creative teams and external partners.
• Align paid and organic social media activity in collaboration with the Social Media Officer to ensure consistent messaging.
• Stay informed on emerging digital trends and tools, identifying new ways to strengthen engagement and reach.

About You

• Experienced in planning, managing, and optimising paid digital advertising campaigns.
• Experience working with digital marketing agencies and using platforms such as Google Ads Manager and Meta Ads Manager.
• Skilled in managing budgets and tracking campaign performance to demonstrate value.
• Analytical and detail-focused, able to turn data into actionable insight.
• Strong communicator with excellent collaboration and organisational skills.
• Knowledgeable about current digital marketing best practices and trends.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.

If you’re ready to bring your skills to a cause that truly matters, we’d love to hear from you. Apply today to join us as a Digital Marketing Officer and help strengthen the MND Association’s digital presence and supporter engagement.

Head of Finance & Operations

We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).

This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.

Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
 

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.

Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.

You will:

• Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
• Oversee governance, compliance, and risk management across all areas of operations
• Manage HR, IT, and systems to support our remote-working team
• Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
• Provide strategic insight and deputise for the ED when required
• Support staff development and wellbeing, ensuring a positive and inclusive organisational culture

This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.

About You

We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.

You will have:

• Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
• At least 7 years’ experience in financial and operational management within the charity sector
• Strong understanding of HR, IT, risk management, and governance in small teams
• Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
• Excellent project management and strategic planning skills
• Strong interpersonal skills and the ability to lead and mentor others
• A proactive, organised, and solutions-focused approach

Desirable:

• Knowledge of UK charity governance and reporting requirements
• Experience working with philanthropists, funders, or in the environmental sector
• Interest in climate and biodiversity issues

Benefits Include:

• 25 days’ annual leave plus bank holidays, pro rata
• 7% employer pension contribution
• Flexible working arrangements
• Learning and development opportunities
• Home working allowance, laptop, and IT support

About the Organisation

The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.

EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.

If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Application deadline: 24th November at 9am GMT.