Customer assistant volunteer roles in alford, aberdeenshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of job: To host our Parent/Carer online community support group as part of Mast Cell Actions community support services.
Key tasks include:
· Host support sessions with professionalism and enthusiasm.
· Moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.
· Manage technical aspects of virtual events, to ensure smooth execution.
· Take the register and send post event emails using our bespoke event platform
· Raise safeguarding concerns using internal processes and procedures. Training will be provided
· Maintain confidentiality and follow charity policies and procedures
· Undertake relevant training
Key Objectives Include:
· The main purpose of this role is to facilitate and host our Parent/Carer Support Sessions alongside another volunteer
· Host support sessions in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.
· Reassure and validate participants' experiences whilst encouraging story-sharing.
· Manage the technical aspects of virtual events proficiently.
· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.
Experience/skills required:
· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.
· Must have personal experience of being a parent or carer for a child with MCAS or suspected MCAS
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PNH Support is celebrating its 10 year anniversary this year! Much has changed for patients living with the ultra-rare blood condition paroxysmal nocturnal haemoglobinuria (PNH) during this time including the development of a number of new treatments which have transformed many lives. Despite this, patients still face other continuing challenges, for example, dealing with fatigue and the psychological impact of living with a chronic disease. Importantly, patients also need their voices to be represented independent of healthcare professionals. As PNH Support can only continue to support the PNH community with the help of Trustees and volunteers, we are seeking new Trustees to become actively involved in our management and governance including the implementation of our recently developed 5 year strategy. Whether you are an experienced Trustee, or are considering your first appointment, wewould love to hear from you!
Our vision is “No PNH patient in England, Wales and Northern Ireland is alone. All are represented and enabled to live to their full potential with PNH.”
Our mission is to provide support through peer-to-peer contact, educational resources and advocacy.
The Board has recently undertaken a stakeholder engagement exercise to develop our new 5 year strategy to 2030 and new Trustees joining our Board will assist with executing and implementing this plan. Our Board will play a vital role in shaping the future of PNH Support, guiding our strategic direction, setting the budget, and making key decisions on significant initiatives. This is an exciting time to be joining PNH Support as our Board is expanding to drive the new 5 year strategic vision forward!
Becoming a Trustee at PNH Support is both a privilege and a responsibility. This role provides a unique opportunity to make a meaningful impact to the lives of people affected by PNH as well as for their families. As a Trustee, you will help guide the charity, ensuring we stay true to our mission and achieve significant results. Your leadership and insights will be vital to the charity’s success.
The Trustee Board is a diverse and committed team that provides governance and oversight. They ensure that the charity operates ethically, efficiently, and in line with its strategy.
This is an exciting time to be joining PNH Support as our Board is expanding to drive the new 5 year strategic vision forward! Becoming a Trustee at PNH Support is both a privilege and a responsibility. This role provides a unique opportunity to make a meaningful impact to the lives of people affected by PNH as well as for their families. As a Trustee, you will help guide the charity, ensuring we stay true to our mission and achieve significant results. Your leadership and insights will be vital to the charity’s success.
The Trustee Board is a diverse and committed team that provides governance and oversight. They ensure that the charity operates ethically, efficiently, and in line with its strategy. You are not expected to have in-depth knowledge of the legislation governing our work, as we will provide the necessary support and training as required. However, it’s important to be aware
that such legislation exists, and to ensure that PNH Support has the appropriate policies, procedures, and reporting mechanisms in place to maintain compliance where required.
Key responsibilities include:
- Strategic Leadership: Shaping and guiding PNH Support’s vision and future direction in line with the new 5 year strategy.
- Legal and Regulatory Compliance: Ensuring adherence to UK charity laws and fulfilling all reporting obligations.
- Financial Oversight: Monitoring the charity’s finances, safeguarding its assets, and managing risks effectively.
- Governance and Accountability: Promoting transparency, participating in decisionmaking, and overseeing management practices.
- Advocacy and Representation: Acting as an ambassador for the charity, promotingits mission and values to the wider community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form, with references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Market Researcher Volunteer
Are you curious, do you enjoy exploring ideas, researching trends, delivering insights and eager to make a meaningful impact?
We're looking for a volunteer Market Researcher to support planning across various initiatives and projects by gathering, analysing, and reporting information that informs smart decisions.
Whether you’re gaining experience, switching paths, or simply want to contribute your skills meaningfully, this is your chance to work on purposeful projects in a flexible and rewarding opportunity.
We’re passionate about what we do and value every person who helps us do it better.
Let’s explore something meaningful together.
Responsibilities
• Conduct research on topics ranging from markets, industries, customer needs, or competitors, depending on the project.
• Gather and organise information from credible online sources, industry reports, surveys, and interviews
• Analyse findings to identify opportunities, trends, and challenges
• Deliver written reports that are clear, structured, and meaningful to help decision-making in the project
Requirements
• A curious mind with an eye for detail
• Strong skills in online research and information synthesis
• Ability to work independently and manage your own time
• Strong communicator, especially in writing
• Experience in research or reporting is helpful
The role could be entirely remote and is unremunerated but all reasonable expenses will be met.
ABOUT TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings
Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.
How often will I be needed?
- 5 Hours per Week
Key requirements
- This role requires an enhanced criminal record check and 2 references.
Location
Region
- Yorkshire and the Humber, East Midlands, North West, South East, West Midlands, North East, South West, Greater London
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project.
There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.
Why volunteer with us?
- Make a difference - you will volunteer directly with victims and/or alongside staff.
- Gain skills and experience - you will receive training on how to provide practical and emotional support.
- Join our community - you will be part of a large community of over 1,500 volunteers and staff.
- Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support in West Midlands
As a Volunteer your role will include:
- Contacting services users to conduct a needs assessment, identifying service user needs and services to be delivered
- Deliver the appropriate services consisting of emotional and practical support
- Signpost to other organisations where needed, and complete onward referrals where consent has been obtained from the victim.
- Advocate for service users with other organisations where appropriate e.g. with the police, housing associations etc.
What do we ask of you?
In order to join us as a Service Delivery Volunteer, you must:
- Be 18 years of age or over.
- Be able to volunteer for at least 3 hours per week, for at least 12 months.
- Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
- Undertake an enhanced DBS check & be part of the DBS update service.
- Be able to provide two satisfactory references.
Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
- All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
- VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
- VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
- We are happy to make reasonable adjustments to support you through the application process.
Want to find out more?
- If you have any questions or would like to find out more about this role, please contact the Volunteer Manager Steven Postans (details can be found on the Victim Support volunteering opportunities webiste)
Download the role description for more details
The client requests no contact from agencies or media sales.