Location: Vauxhall, London (Head Office) and working from home as agreed with your line manager (likely to be at least 2 days in office, 3 days from home)

Salary: £24,000

Contract: Permanent, Full-time

Hours: 35 hours a week, Monday to Friday

About Malaria No More UK

Malaria has been described as the oldest killer disease in history; even now, despite significant progress, this preventable, curable disease claims the life of a child every two minutes. Malaria No More UK (MNMUK) is part of a global movement that is determined to make this the generation to end malaria. To realise this vision, MNMUK is mobilising governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to end the suffering and death caused by malaria and wipe out the disease for good.

Job summary

Malaria No More UK is seeking an ambitious fundraiser to assist our busy Philanthropy and Partnerships team and help engage supporters in our mission to achieve a malaria-free world.  You will already have had some experience of charity fundraising either in a paid or voluntary capacity and will be excited by this opportunity to play an invaluable supporting role at the heart of our fundraising effort, while also taking responsibility for managing relationships with key groups of supporters.  Your organisation skills and attention to detail will help keep our busy team running smoothly, while your enthusiasm for being part of a mission to end a global killer disease will be clear from the compelling donor communications you will create and deliver, inspiring support for our work.

Key responsibilities 

Supporter care

• Responding to enquiries and requests for information from supporters, thanking donors and providing personalised correspondence and other communications to support the donor journey.
• Producing well-written copy that supports our fundraising and partnership development, for websites, emails, newsletters, and reports.
• Building relationships with key community and staff fundraisers, and individual donors, providing advice and guidance to maximise their support of Malaria No More UK’s mission.
• Support with the delivery of face-to-face events and fundraising activities, including those held with our corporate partners. 

Administration

• Provide administrative support and co-ordination assistance to the team and in particular, the Director of Philanthropy and Programme Partnerships and the Head of Philanthropy and Partnerships, including supporting with internal and external meetings and co-ordinating mailings.
• Ensure that Philanthropy and Partnerships team’s processes and data on the Salesforce Database are well maintained.  Use the database to track communication, run accurate financial, contact, and pipeline reports and - with time and training – become the Philanthropy and Partnerships Team’s “Super-user”.
• Manage and maintain online giving platforms and record new fundraising pages.
• Manage mailing and invitation lists for the Philanthropy and Partnerships team.

Fundraising Support

• Conduct research on new fundraising opportunities and sources of income and communicate these to colleagues (working alongside the team intern).
• Provide support as needed to corporate partnership, philanthropy, and institutional giving programmes.

You will also need to:

• Ensure all activity is compliant with the Fundraising Code of Practice, Fundraising Regulator, GDPR and other relevant legislation.
• Carry out any other reasonable duties as requested.

Who you will work with

You will be part of our small, friendly Philanthropy and Partnerships team, consisting of a Director of Philanthropy and Programme Partnerships, Head of Philanthropy and Partnerships, Senior Programmes and Partnerships Manager, and Corporate Partnerships Manager (who will be your line manager) and team intern.  You will also have opportunities to work closely with colleagues across our Operations, Communications, Advocacy and Policy, and Africa teams.

Qualifications, skills and experience

Essential.  You will…

• Have experience working in a busy office environment (physical or virtual)..
• Have sound experience of charity fundraising on a paid or voluntary basis.
• Be extremely well organised with the ability to manage your own workload and to balance the consistent delivery of self-led tasks with the agility to respond to requests from colleagues and supporters.
• Have excellent written and verbal communication skills.
• Play close attention to detail and have a commitment to accuracy in both your writing and data-driven work.
• Be able to demonstrate good research and analytical skills.
• Be friendly, with good people skills and a willingness to pitch-in as part of our small busy team.
• Demonstrate a high level of IT skills (in particular both Word and Excel) and experience using databases.

Desirable.  You will…

• Have at least 1 year of experience working in an office environment (physical or virtual)
• Have experience of working or volunteering on one or more of: individual giving, community fundraising, corporate fundraising, institutional or grant funding or philanthropic giving programmes.
• Have experience of using Salesforce or a similar CRM system.
• Have some experience of global health.
• Lived malaria experience / connection to the work that MNMUK undertakes.

Personal Attributes

• Ambitious - enthusiastic about developing a career in fundraising, you will seek opportunities to take part in both formal and informal learning opportunities to develop and extend your skills.
• Passionate – able to communicate our mission to supporters and partners and in turn, fuel their passion and commitment.
• Collaborative – working to make our Philanthropy and Partnerships team as effective and successful as possible.
• Creative – in identifying ways to continually improve our supporter experience.
• This role will sometimes involve working during the evenings or weekends and may occasionally involve overnight stays away.

MNMUK recognises the value of a team in which people from diverse backgrounds are able to introduce fresh ideas and contribute to delivering our mission to make Malaria No More. Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.

This job description is not exhaustive and may be amended over time in consultation with the Director

Staff benefits include:

• 10% employer pension contributions
• 28 days’ annual leave plus Bank holidays
• Interest free staff season ticket loan and bicycle loan schemes
• Professional training and qualification subsidy

To apply, please send your CV and a covering letter explaining how your skills and experience match our requirements and why you want to work for us.

Closing date: Friday 17th December 2021

1st Interviews w/c 3rd January 2022

We are growing our events team and need two passionate and enthusiastic individuals to join our team. Working in a small, energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. You will work closely with the Events Manager, Head of Fundraising and Events and Fundraising Officer to organise sponsored events that raise vital funds for free legal advice services.

About the role

The main responsibilities of this role include:

• Maintain and build on existing events
• Manage sign ups to the events using Salesforce (training provided)
• Work with the Event & Fundraising team to produce event and fundraising materials
• Draft event correspondence
• Attend, help at and supervise events
• Follow up with participants of events
• Promote LLST externally and ensure its good reputation is maintained
• Lead on allocated specific events

Qualifications/Skills/Experience:

The main qualification, skills and experience required for this job include:

• Enthusiasm for the cause and our work and commitment to social justice and equal opportunities for all. 
• Educated to degree level
• Excellent interpersonal skills including written and oral communications skills.
• Confidence with IT including Microsoft Word, Excel, Outlook and the internet.
• Excellent attention to detail.
• Ability to work well under pressure, with strong organisational skills to cope in a busy environment with competing demands.
• Proven ability to communicate with a wide range of people and to liaise with other organisations.
• Highly motivated, with ability to work on own initiative and as part of a small team.
• Flexibility and willingness to learn new skills.
• Professional, reliable and responsible.

A copy of the recruitment pack that includes the full job description and person specification is attached.

London Bridge with some remote working (mainly home-based whilst restrictions exist)

What the job involves

This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic and fastest growing charities in the UK.

You’ll be a critical part of the Reinforce, Customer Engagement Team. You’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers.

As an organisation, we are transforming our culture to be customer and insight driven and this role will play a major part in making that happen.  You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll have a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

This role sits within the Customer Experience Team (Supporter Care Function) reporting into the Customer Experience Manager in the Reinforce, Customer Engagement Team (part of the communications directorate).

What we want from you

We’re looking for a people orientated, self-motivated and hands on individual, who is passionate that every interaction matters. You’ll enjoy the “nuts and bolts” side of delivering customer focused and insights led experience as much as delivering the experience itself. You’ll help reinforce the relationships we have with our customers so that we can create a world where lives are not limited by prostate cancer.

You’ll have experience in dealing with complaints and handling sensitive data and complying with the latest GDPR regulations. You’ll have a solid understanding of fundraising law including gift aid. You’ll have experience of working with and providing support for and taking appropriate safeguarding actions for people who may be vulnerable.

You must be a strong communicator and able to adapt your communication style to meet the needs of those around you and have experience of developing good relationships with people at all levels of the organisation. You’ll be confident at reinforcing the impact all stakeholders have on the experience of our customers. You’ll be a strong people person, proactive and collaborative and work well under pressure in a busy, dynamic team.

Why work for us?

We’re here to stop prostate cancer killing men and damaging bodies and lives. We unite the brightest minds in science and healthcare and the most passionate and caring people to help men live long and live well. As the number of men diagnosed with prostate cancer continues to rise, we continue to make advances in research to focus on radical improvements in diagnosis, treatment and support so that we can build a future where lives are not limited by prostate cancer.

Work with us and you’ll see your efforts pay off as we fight for a better future for men.

What we offer

Join our team and you’ll be working at an award-winning charity that will support you to develop your skills and expertise. We’re particularly proud of our agile working arrangements which allow (as appropriate to the role) for flexibility around where and when we carry out our work to ensure we can achieve the best results for the charity, at the same time as balancing our working lives with life’s other commitments!

We also offer a competitive benefits package including generous leave entitlements, season ticket loans, a cycle to work scheme, an enhanced contributory pension scheme, life insurance and group income protection as well as a Health Cash Plan and free advice and support on pretty much anything via our Employee Assistance Programme.

Our commitment

Our teams, supporters, partners, and those living with prostate cancer, come from all walks of life. We draw upon the difference in who we are, what we’ve experienced and how we think to build a future where lives are not limited by prostate cancer. Not only is it the right thing to do, it makes our charity stronger and helps us reach more people. If you share our ambition we would love to hear from you.

Closing date is 12th December 2021, but please note we will be shortlisting and interviewing candidates as applications come in, so please apply as soon as you can to ensure you’re included, as we may close the vacancy early.

The opportunity

Are you interested in a career in customer service?  Do you love providing excellent customer service? Would you love to work for an amazing charity that funds research that really does save lives?

If that sounds like you, we want to hear from you!

About the role

We’re looking for three Customer Care Advisors to help us provide a fantastic responsive service to all our customers. 

Acting as one of the first points of contact with the customers, representing British Heart Foundation (BHF) you’ll provide an exceptional level of customer service. You’ll respond to and resolve inbound customers, supporters and fundraisers queries via telephone, email and live chat. 

This role is fast paced and you'll be able o take account for your own work and actions. Using the BHF’s Customer Relationship Management (CRM) database you’ll keep records of all contact made, updating customers’ addresses, contact preferences and all other admin needs.

We're open to receiving applications from candidates UK wide. Candidates would work a blended contract between home and office working and there will be a requirement for a weekly presence at our Birmingham hub.

Please note these are fixed term contracts for 6 months, with the potential to be extended to 12 months. 

About you

With a high standard of written and spoken English, you’ll have experience working in an call centre environment.You’ll be a fantastic communicator, able to listen and problem solve and able to work at pace. 

You'll have a good standard of IT skills and computer literacy specifically relating to Microsoft Office packages, database/CRM systems and the recording/inputting of data.

With a real passion for delivering world-class customer service, you'll be able to demonstrate excellent customer service skills, with energy and empathy by telephone and in writing. You’ll also be able to demonstrate attention to detail and will have excellent administrative and time management skills to deliver results on time and within target.

About us

We’re here to keep hearts beating and blood flowing. With research spanning all heart and circulatory diseases, we are out to beat the world’s biggest killers. From head to toe you have over 60,000 miles of blood vessels in your body so we have our work cut out.

Here at the BHF we understand that you might need a little help balancing your work and home life.  Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work.

Interview process 

The interview process will be held over MS Teams. 

How to apply 
 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Our recruitment process requires that successful candidates are asked to consent to a Basic criminal records check and any offer of employment will be subject to a satisfactory basic DBS check.

The University of Sunderland is a truly life-changing university. We've been providing higher education in the city since 1901, and we're proud to be an innovative, accessible and inspirational university. We have recently been shortlisted as University of the Year, the leading category in this year’s Times Higher Education annual awards. The University has 20,000 students based in campuses in the north-east of England, London and Hong Kong, and through our global partnerships with learning institutions in 15 countries.

The Development and Alumni team sits in the wider External Relations service and support two functions:

• To raise funds towards the work of the University with the help of supporters, alumni and friends, and to administer the work of the Development Trust
• To maintain a lasting relationship between the University and its graduates through the Alumni Association

The Development and Alumni team work with colleagues across the University to raise funds for student scholarships, capital appeals, research and faculty projects as well as administering fourteen philanthropic scholarship programmes.

The Alumni Association plays a critical role in supporting and engaging current students and graduates with over 160,000 alumni across the world. There is great scope and interest in growing active support and advocacy that will enhance the University's strategic position. Our key drivers in the next three years are to increase participation; improve data; celebrate alumni achievement and identify those whom we have lost touch with.

We are looking for an enthusiastic and detail orientated individual to join the Development & Alumni Team. The successful candidate will be responsible for the day to day administration of the Development and Alumni Office and will be well organised with excellent written and interpersonal skills and able to manage a diverse portfolio of work. They will be joining an exciting, challenging and rewarding place to work and will report to the Head of Development and Alumni.

OVERALL PURPOSE OF THE JOB 

The job holder is accountable for providing a range of administrative services primarily to Sparkle's CEO but also occasionally to other members of the Sparkle Team, for example, the Chair of the Board of Trustees. 

The CEO works out of London, Dubai and Malawi and other members of the Sparkle UK team are home based. Therefore, almost all of the support to be provided is virtual / online. 

RESPONSIBILITIES 

Supporting Chief Executive Officer  

• Provide a full range of administrative support for the CEO which includes, but is not limited to the following activities: 

• Manage the CEOs diary and the schedule meetings

• Manage the CEOs email inbox, answering questions, directing emails as appropriate and referring emails to the CEO

• Oversee projects and seek status updates on work been undertaken by colleagues in both Malawi, UAE and the UK

• Organise events with partners, donors, external bodies

• Attend meetings on behalf of the CEO when the CEO is unable to do so. These meetings may be online or may be physical which may require travel 

• Undertake research about potential partners / donors / other possible opportunities

• Develop PowerPoint presentations and other supporting documentation for meetings

• Prepare memos, letters, invoices, statements and other ad hoc documents as required 

• Where appropriate ensure CEO is briefed ahead of meetings

• Organise travel (UK and international) for CEO

• Ensure subscriptions / memberships are kept up to date and be the point of contact for appropriate bodies etc

• Support CEO with development of proposals and CSR initiatives

• Support CEO with raising profile of Sparkle across the UAE, UK and Malawi through social media, speaking engagements and networking events

• Ensure that all of the work undertaken by the CEO is stored / filed on Sparkles databases in line with any data protection regulations

Supporting Trustees and Trustee Meetings  

• Provide occasional administrative support to members of the Board of Trustees, primarily the Chair of the Trustees 

• Attend quarterly Trustee meetings and any ad hoc Trustee meetings and take note and actions. Support the Trustees by ensuring that all actions are followed up

Organising Sparkle wide events  

• Regularly organise events, which will mainly be online events such as Team Meetings, “Sparkle Getting to Know You” call 

• Working alongside the Fundraising Manager, Volunteer and Admin Officer and the Marketing Officer provide administrative support for Fundraising, Marketing, Volunteers, Client events as required

Budget & Expenses  

• Manage incoming invoices on behalf of Sparkle and liaise with bookkeeper

• Track costs against budget for the CEO reporting back on a regular basis

• Manage all aspects of the CEOs expenses

Point of Contact  

• Answer and deal with Sparkle’s incoming telephone calls and direct messages to CEO online 

WORKING RELATIONSHIPS  

• Ongoing contact, mainly online with the CEO

• Work closely with members of the UK team, the Malawi team and UAE volunteers 

• Regular contact with the Chair of the Trustees and other Board Directors

• Contact with partners and donors

IDEAL EXPERIENCE, SKILLS & PERSONAL ATTRIBUTES 

• Strong affinity with the mission and values of The Sparkle Foundation and the voluntary and charity sector. 

• Ability and willingness to assist in Sparkle fundraising and marketing events and activities   

• Experience of providing administrative support to at least one senior executive

• Good interpersonal skills and customer service skills and the ability to act as first point of contact on a range of questions from external bodies including partners and also Sparkle Trustees, employees and volunteers 

• Ability to plan, meet deadlines and multitask with minimum supervision 

• Friendly, positive and personable manner with a flexible approach

• Highly organised with excellent attention to detail   

• Excellent standard of written English, ability to write clear formal letters and emails   

• Excellent IT skills including MS Office 

• Experience with a CRM system

Start Date: 3rd of January 

Do you want to work for an organisation whose aim is to enrich lives and strengthen communities?  If so, Enable is recruiting Full-Time and Part-Time Sports Assistants to support our Leisure Team.

Location: Wandsworth
Contract Type: Permanent, Full Time (40 Hours) and Part Time (20 Hours)
Salary: £10,935-£21,870
Closing date:  2 January  2022

We are looking for enthusiastic and driven people to join our team and provide opportunities for the community to live a happy, healthier lifestyle.

An excellent opportunity for a proactive person keen to get involved in a wide range of activities across outdoor and indoor sports as well as fitness. With experience of working in a sports facility or another customer care environment, you will be responsible for the day-to-day running of the centre. This will involve reception duties, recording attendance figures and monitoring use of equipment through to preparing equipment for activities and events and ensuring health & safety. You will liaise with individuals, schools and sports clubs to promote our facilities to the local community and increase participation. You must be a clear communicator who prides themselves on providing excellent customer service. You’ll be organised with strong administrative, numerical skills and have experience of dealing with enquiries face-to-face, via telephone and email.

Enable are committed to ensuring the well being and safety of all the pupils and staff, and as such any successful application will be subject to an enhanced check by the Disclosure and Barring Service (DBS)

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. 

Benefits

• 25 Days Annual Leave
• Flexible Working
• Pension Scheme
• Life Insurance
• Eyecare Vouchers
• Free Gym membership
• Season Ticket Loan
• Cycle to Work scheme
• Employee Assistance Programme
• Weekly fruit basket
• Staff Treats
• Weekly Wellbeing Hour
• And more!

Project Assistant (Clinical Guidelines)

£27,500pa depending on skills and experience, plus excellent benefits

London WC1 and home-based

35 hours per week

As the Project Assistant (Clinical Guidelines) you will support the Project Manager in coordinating stakeholder engagement for the development of paediatric clinical guidelines, which are used to manage the treatment of children's medical conditions.

The Project Assistant is a vital role for the College as you will provide end-to-end administrative support to service the work of clinical guideline working groups and systematic review committees, whilst being responsible for taking accurate and comprehensive minutes and notes as required and coordinating and compiling papers. You will also liaise with chairs, attendees, team members and clinical leads on behalf of the College.

In addition, you will maintain the team’s webpages on the College website and be responsible for coordinating the team’s social media activity, in partnership with internal stakeholders.

This important role requires first class customer service and administration skills and experience of undertaking research projects in an academic environment, along with strong communication skills and excellent report writing abilities, being able to present information in a fluent and persuasive manner to people at a range of levels. Proven understanding of providing administrative support to committees would be desirable.

Degree educated, or with relevant experience in a similar line of work, you should have the ability to act to minimise errors and inaccuracies and maintain high standards of accuracy and correctness in dealing with information and data.

Knowledge of website maintenance and social media experience and an understanding of governance systems and document control would be desirable, along with an understanding of how the NHS is structured and an interest in child health.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.

Due to COVID-19 all staff are currently working in the office for a minimum of 40% of the week and the remainder from home.

About Clear Voice:

Clear Voice Interpreting Services is a language services provider and award-winning social enterprise that delivers instant telephone interpreting, face to face appointments and written translations to businesses and charities across the UK. We have a wide range of clients and a strong reputation in the asylum and refugee support sector. All of our profits go back to our parent charity Migrant Help to support asylum seekers and victims of trafficking.

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for two Part-Time Administrative Assistants to join our team on a Permanent Contract. The post holder will be required to work between the hours of 11am and 3pm.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

The Role

The scope of this role is to provide high quality and timely administrative support to Clear Voice Interpreting Services. The post holder will be required to adopt a pro-active approach towards implementing and maintaining local Clear Voice processes in line with any updated requirements. The main areas of this role will be to provide Clear Voice with the necessary administrative support under the direction of the Clear Voice Head of Operations and Senior Coordinators on a day-to-day basis and the Clear Voice Director overall. This will include:

​• assisting with queries requiring translation or interpretation services
• Connecting calls to interpreters
• the daily management of our busy shared email inboxes
• allocating emails to the appropriate person to deal with
• being the first port of call for our clients, interpreters, and other stakeholders
• providing professional administrative support to the Head of Operations, the Senior coordinators, and the rest of the team
• working effectively within a team and individually

The post holder will work consistently to ensure the continuous development of the Clear Voice admin functions; he/she will ensure that administrative processes, procedures, and customer care are efficient, professional, and consistent at all times. The post holder is expected to contribute to the overall success of the organisation in accordance with Migrant Help's aims and objectives at all times.

Duties and responsibilities

• Through the consistent and high-quality delivery of service, maintain and develop the service's values and reputation in the marketplace

• Effectively triage emails and calls to the relevant departments

• Respond to all stakeholders’ requests in a timely, professional and accurate manner

• Form and maintain positive working relationships with current clients and partners

• Maintain a robust CRM system and database of all interpreters who are registered with the service and Clear Voice customer records

• Maintain the robust and timely recording of processes and meetings

• Support the team with the day-to-day administrative needs of a busy service

• Support the Head of Operations with compiling reports and statistical information as required

• To support and always demonstrate the vision and values of our organisation

• Follow all policies of Migrant Help, as the parent organisation to Clear Voice

• Any other reasonable duties assigned, including administrative and operational tasks within the post holder’s competency

Migrant Help and Clear Voice are committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK ie valid passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.

• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

We are looking for an innovative and enthusiastic person, who is able to work collaboratively and pastorally, and be theologically aware, who can enthuse both ministerial and lay members of the local churches as they pursue their missional discipleship and respond to the challenge in our ever-changing world through training and development.

Home Based: Working in the community of Sandwell, West Midlands

Job reference: 143

Contract Type: Permanent

Hours: Part time: 18.5 hours, working between Monday to Friday, 9am – 5pm (work pattern to be discussed & agreed at interview)

Salary: £10,000 - £11,219 (full time equivalent £20,000.00 - £22,438.00) per annum (dependent on experience)

Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

An exciting opportunity has arisen for a part time role of Community Development Worker to join our West Midlands team to support the Community Manager in the West Midlands.  The post will be home based working mainly across the Sandwell area with support for the further West Midlands as needed.

Applications are sought for one x 0.5 fte.

The Community Development Worker will be expected to undertake the duties as per the Job Description.

The successful candidate will receive a full personalised induction programme and role specific training.  Your line manager and supervisor will support you as you develop into your role.

You would be joining a very friendly, experienced and diverse team of advocates who provide support for citizens across Birmingham and the West Midlands.

You will be promoting POhWER’s services of statutory and non statutory advocacy that support a wide range of vulnerable adults often with profound and multiple needs, so experience of this type of work will be valuable, along with a good working knowledge of public and voluntary organisations.

The successful applicant will be a self-starter with a proven track record in relationship establishment and development and also have experience in community engagement.

Our ideal candidate will have experience in, or a good understanding of, advocacy, information and advice or similar role - ideally in a health, social care or voluntary setting and will have experience of promoting the support of vulnerable adults.

More importantly to us, you will need to share our values and passion about advocacy.

This is an opportunity to add real value to the lives of vulnerable people.

Because of the nature and location of the role, applicants must live within the area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid once in the West Midlands area border.

 As a minimum you should have:  

• A good knowledge and understanding of community development, involvement, empowerment, engagement, and its applications. 
• Experience of coaching and mentoring community facing staff and volunteers. 
• Experience of facilitating individuals and groups. 
• Experience of delivering community development, public and patient engagement and/or user led services. 
• The ability to interpret complex information and convey to non-technical people. 
• Experience of producing management information reports. 
• The ability to perform routine mathematical calculations (for example for the purposes of reporting). 
• Strong organisational skills and time management skills. 
• Good IT skills with knowledge of standard Microsoft office software. 
• Good written and oral communication skills including the ability to write meaningful and succinct reports and undertake public speaking/presentation tasks when required. 
• Good interpersonal skills with the ability to communicate effectively with a wide range of people. 
• A strong corporate team player. 
• Able to develop and maintain strong relationships with stakeholders, staff and the wider management team. 
• A calm, professional and positive approach with a focus on customer service delivery and quality. 
• A collaborative approach. 
• A flexible, creative and solution focused approach.

Ideally you will also have:  

• A background in community engagement and/or development. 
• Knowledge and experience in the public and patient involvement mechanisms and history. 
• Experience of other IT communication tools; twitter/Facebook/Skype/IT conferencing etc. 
• Experience of working with people with a range of disabilities and/or challenging behaviour. 
• Knowledge and/or experience of Self Advocacy approaches. 
• Experience of working to quality standards (e.g. QPM, IIP, ISO etc.). 
• Experience of production of easy read and other alternate format materials.

How to apply

Please submit your CV and cover letter (no longer than 1 side of A4) before the application deadline 9am, Friday 10th December 2021.In your cover letter please include your reasons for applying for the role, a summary of your relevant experience, if you have a drivers licence and access to a car and your notice period.

Please submit your CV and cover letter to [email protected] .net quoting reference 143.

Early application is encouraged, as we will review applications throughout the advertising period.

Closing date: 9am, Friday 10th December 2021

Interviews: 16th & 17th December 2021

For an informal discussion please contact Rebecca Lea, Community Manager.

A DBS check will be required for this post. POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.

£27k - £31k, dependent on experience and location

Permanent, full-time (37.5 hours per week)

Based at our London Bridge office, or home based with some travel to the London office as required

What the job involves

This is a fantastic opportunity for a pro-active, people-orientated Learning and Development Officer to join one of the fastest growing charities in the UK. You’ll be part of our dynamic People team, helping to shape our learning and development strategy, delivering on key projects that’ll make a difference to the experience we provide to our people – from our charity induction, to our approach to management development and our apprenticeship programme.

You’ll work as a key advisor to colleagues and stakeholders alike, developing workshops and training materials and advising on the best way to promote opportunities to maximise attendance and ensuring that key objectives are met.

You’ll report regularly on learning opportunities, providing an accurate picture of our progress towards achieving key results that will illustrate our progress, the service we’re providing for our internal ‘customers’ and ultimately how we’re supporting the charity to deliver a future where lives are not limited by prostate cancer.

This role sits within the People Experience & Development team, reporting into the People Experience & Development Manager, and is part of the wider People directorate.

What we want from you

We’re looking for a proactive, enthusiastic individual with experience in Learning and Development. You’ll have a passion for delivering the best experience for our people and a desire to constantly build on the range of development opportunities available to them.

With experience in developing training programmes and materials, you’ll be comfortable delivering workshops and advising colleagues at all levels, sharing the benefit of your expertise. You’ll also be confident producing and sharing accurate reports and evaluating programmes, and will quickly develop excellent working relationships with both internal and external training providers.

Why work for us?

We’re here to stop prostate cancer killing men and damaging bodies and lives. We unite the brightest minds in science and healthcare and the most passionate and caring people to help men live long and live well. As the number of men diagnosed with prostate cancer continues to rise, we continue to make advances in research to focus on radical improvements in diagnosis, treatment and support so that we can build a future where lives are not limited by prostate cancer.

Work with us and you’ll see your efforts pay off as we fight for a better future for men.

What we offer

Join our team and you’ll be working at an award-winning charity that will support you to develop your skills and expertise. We’re particularly proud of our agile working arrangements which allow (as appropriate to the role) for flexibility around where and when we carry out our work to ensure we can achieve the best results for the charity, at the same time as balancing our working lives with life’s other commitments!

We also offer a competitive benefits package including generous leave entitlements, season ticket loans, a cycle to work scheme, an enhanced contributory pension scheme, life insurance and group income protection as well as a Health Cash Plan and free advice and support on pretty much anything via our Employee Assistance Programme.

Our commitment

Our teams, supporters, partners, and those living with prostate cancer, come from all walks of life. We draw upon the difference in who we are, what we’ve experienced and how we think to build a future where lives are not limited by prostate cancer. Not only is it the right thing to do, it makes our charity stronger and helps us reach more people. If you share our ambition, we would love to hear from you.

Next steps

For more information and to apply, click on the apply button.

The closing date is 14th December 2021, but please note we will be shortlisting and interviewing candidates as applications come in, so please apply as soon as you can, as we may close the vacancy early.

Interviews: By arrangement.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Corporate and Community Fundraising Executive

£24,000-£26,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW

Rainbow Trust Children’s Charity is going through an exciting time where we are rebuilding!

Following a difficult year, we are pleased to be in a position to begin growing our care teams so that we can continue to deliver a high-quality family support service to more families in need. Our strategic plan is to rebuild and then continue to grow, so this is a perfect time to join us.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

About the role:

We are looking to appoint a highly driven and engaged individual who will be given the support and professional autonomy to start or build their career in fundraising. You will have the opportunity to join an ambitious organisation and work alongside experienced professionals within a highly supportive team.

Reporting to the Corporate and Community Fundraising Manager, you will be part of a team to drive Rainbow Trust’s Corporate and Community programme, building and developing the pipeline through effective networking and prospecting. You will be responsible for a varied and fulfilling portfolio of accounts to whom you will become a main contact and provide excellent account management.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that decisions are made on data analysis and interpretation, maximising the use of technology.

This role will particularly suit an individual who is just starting out on their fundraising career, or has been an intern or volunteer in a fundraising department, and/or someone who enjoys building relationships, raising income and hitting targets.

As we have recently returned to the office after lockdowns and restrictions easing, we are getting used to the new world and generally working a hybrid three of five days in the office.

What we’re looking for:

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated
• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations
• Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent relationship management
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
• Applications will be particularly welcome from those who have experience of building relationships, raising income or interned/volunteered in a fundraising department – working to secure new business and providing exceptional account management

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us more information can also be found in our Candidate Pack.

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Interviews will take place either at our Head Office in Leatherhead or on Zoom, with the dates to be confirmed.

We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation.

Editorial Content Lead

Up to £38,000 + benefits

Permanent

35 hours per week (happy to talk flexible working)

Wimbledon (hybrid working)

We’re the CIPD — the professional body for HR and people development. We are the voice of a worldwide community of more than 160,000 members committed to championing better work and working lives. We’ve been setting the benchmark for excellence in people and organisation development for more than 100 years, helping members build their professional expertise and organisations build their HR and leadership capability.

There has never been a more interesting or important time to join us. We offer an inclusive and stimulating culture and a wide range of professional development opportunities, as well as excellent benefits such as 28 days’ holiday, £125 personal development allowance and access to an award winning pension scheme.

The role

As Editorial Content Lead, you will lead on planning, editing and delivering multi-channel content to support the people profession and increase the CIPD voice. You will join a team of editors and project managers, and work in collaboration with subject matter experts to deliver engaging, relevant and up to date resources for CIPD’s growing audience.

What you’ll be doing

• Working with the Knowledge Content team and with other CIPD departments to develop and maintain a content plan and publishing schedule to meet the needs of defined CIPD audiences
• Editing content, headlines and associated material with a focus on audience needs
• Working with the Knowledge Content team to plan and deliver a balanced, timely and engaging publishing cycle to meet the needs of all audience types
• Identifying and commissioning content creation partners/writers and ensuring publication to agreed timescales and budget
• Representing Knowledge Content in internal panels for specific topics, guiding on audience requirement, format, style, channel and timely scheduling
• Working with content channel owners to maximise audience impact and reach
• Developing and maintaining content templates in collaboration with Design and Digital teams
• Monitoring audience insight and analytics to adapt and develop content

What you’ll need to be successful

• Excellent editing and copywriting skills
• Relevant qualification or equivalent experience (content, editorial or publishing)
• Strong project management and organisational skills
• Ability to manage multiple online projects in a fast-paced deadline driven environment
• Excellent written and verbal communication skills
• Collaborative approach and ability to work with colleagues in different departments
• Ability to build relationships with stakeholders and work as part of an agile team
• Strong understanding of the online content environment and effective formats

Please note, this advert is due to close on Friday 10 December 2021.

If this role describes you and your career aspirations, then click APPLY.

CIPD: valuing everyone as an individual! The CIPD define diversity as valuing everyone as an individual – we value all our employees, customers and clients as people. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met.

We are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible