Customer experience lead jobs in belgravia, greater london

About you

You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.

If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.

Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.

You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.

You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.

About us

We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.

We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.

We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.

The role

We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.

We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.

Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.

Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.

This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.

Core Responsibilities

• Strategy Development and Implementation
• Develop and execute a fundraising strategy aligned with the charity's objectives.
• Identify and cultivate new fundraising opportunities to diversify income streams.
• Defining our fundraising growth strategies, specifically around our event series.

Community and Events Fundraising

• Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
• Engage and mobilise volunteers and supporters for fundraising activities.

Fundraiser Care

• Customer Lifetime value / retention / regular giving.
• Build and maintain relationships with donors, ensuring effective stewardship.
• Develop and implement donor retention strategies to increase long-term support and regular giving.

Trusts and Foundations

• Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
• Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.

Corporate Partnerships

• Manage and develop corporate partnerships and event sponsorships. 
• Develop tailored proposals and pitches to attract corporate support.

Team Leadership

• Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
• Provide mentorship and professional development opportunities for team members for both fundraising and marketing.

Monitoring and Reporting

• Track and report on fundraising performance against targets.
• Provide regular updates to the Senior Leadership Team. 

Qualifications and Experience

• Proven experience in a senior fundraising role.
• Proven experience working on fundraising events and event fundraising.
• Demonstrable success in developing and implementing successful fundraising strategies.
• Strong track record of securing major gifts, grant funding and/or corporate partnerships.
• Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
• Experience in digital fundraising and leveraging social media platforms.
• Strong leadership and team management skills.
• Highly organised, with the ability to manage multiple projects and deadlines.

Optional / Ideal Responsibilities

Marketing & Comms

• Developing Level Water’s marketing and communications strategy
• Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders. 

Digital Fundraising

• Leverage digital platforms, advertising and social media to enhance fundraising.
• Implement innovative online fundraising campaigns and initiatives.

Event growth and innovation

• Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.

Personal Attributes

• Passionate about the mission and values of Level Water.
• Strategic thinker with a results-oriented approach.
• Creative and innovative mindset.
• Resilient and adaptable, with a positive attitude.
• High level of integrity and commitment to ethical fundraising practices.

Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.

Location: AoC London Office
Department: Events, Training and Sponsorship
Salary: £39,600 - £44,000 (depending on experience)
Job Type: Full time
Contract Type: Fixed Term Contract
 
The Association of Colleges (AoC) has an exciting opportunity for an experienced sponsorship and exhibition professional to join our established Events team for a period of maternity cover. The team designs and delivers a calendar of specialist further education events and an annual conference for educational professionals working across the FE College sector.
 
In the role of Sponsorship and Exhibition Manager, you will be working in a small but busy and fast-paced team. In this role you will be responsible for proactively promoting, selling and managing events sponsorship and exhibition packages working closely with a business development team on longer term partnerships as well as working with events managers to ensure exhibition logistics are fulfilled. This role balances sales, account and logistics management and is varied and interesting.
 
To be successful in this position you will have excellent customer relationship skills, with the ability to manage successful external relationships. You will possess great attention to detail coupled with the ability to manage competing and often urgent tasks with ease. Additionally, you will demonstrate initiative and be able to work diligently under pressure whilst maintaining a team-orientated approach to your work. Good IT skills and exhibition logistics management skills are also essential for this role.
 
Please note, this role will involve some UK travel, overnight stays and occasional long hours.
 
At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.
 
Please review the full job description and person specification, which outlines the role in more detail.
 
Hours: Full Time, 37.5 Hours per week, fixed-term contract for up to 13 months
 
How to Apply
 
If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.
 
To be considered for this role, your application must be submitted and received by 10am on 1 September 2025.
 
Interviews: Date: W/C 8 September 2025
 
Location: Onsite, AoC London Office
 
AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.
 
Thank you for your interest in this opportunity to join the AoC team.
 
REF-223564

Harris Hill are delighted to be working with a wonderful charity to recruit for Senior Special Events Manager in order to cover busy period of 12 months.

As Senior Special Events Manager, you’ll oversee a portfolio of prestigious events, working closely with volunteer committees, corporate partners, and internal stakeholders. You’ll bring creative flair, strategic thinking, and flawless attention to detail to ensure every event exceeds expectations and meets ambitious income goals.

You’ll also lead on identifying new opportunities for growth, drive innovation within the events programme, and manage a Special Events Executive, offering mentorship and development as part of your leadership.

As a Senior Special Events Manager you will:

• Project manage and deliver large scale, high-value fundraising events from concept to execution
• Build and nurture relationships with senior volunteers, supporters, and corporate partners
• Develop compelling event concepts, sponsorship proposals, and supporter materials
• Lead on budget management, ensuring events are delivered on time and within financial targets
• Mentor and manage a Special Events Executive, fostering professional growth and team collaboration
• Continuously improve event strategies and processes to maximise impact and income

To be successful, you must have experience:

• extensive experience managing complex, large scale events
• Exceptional relationship builder, able to engage and influence senior stakeholders and volunteers
• Proven success in meeting income targets and managing six-figure budgets
• Creative thinker who brings innovation to event formats and audience engagement
• Strong leadership and mentoring skills, with experience developing team members
• Highly organised and detail oriented, with excellent communication and negotiation skills
• Proficiency in Microsoft Office and working with CRM or supporter databases

Salary: £37,948- £41,791 per annum inc. LW

Location: London, hybrid working

Contract: 12 months FTC

Closing date: 3rd September at 8am

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Fixed-term contract for 12 months (maternity cover)

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

We require a digital marketing and communications professional to have overall managerial responsibility for CEC’s corporate digital communications channels and support our wider marketing work through leading key distinct audience engagement projects in line with our strategic priorities.

World class careers education requires engaging lots of institutions, stakeholders and audiences (e.g. education, employers, providers) to work together in a focused, strategic and coordinated way for young people across the country. Our communications and engagement work has a fundamental role to play to support the ‘system’ and its actors (from policy and practice) within it.

This role requires a blend of strategic oversight and day-to-day execution. You’ll need to be comfortable moving between big-picture planning and hands-on delivery. You will help us translate our organisational strategy into targeted digital engagement across our corporate digital channels (website, social and email) in the most effective and impactful way to a) support hard working system actors (e.g., educators, employers, providers, careers hubs) and b) tell our story as a system and thought leader.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.
• Why you would like to work for Careers and Enterprise Company.

Closing date: Midnight on Tuesday 2nd September 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

The Duke of Edinburgh’s Award is in the process of evolving its current ‘Youth Without Limits’ strategy which aims to give all young people the chance to experience the life-changing benefits of a DofE programme. The Charity has a strong desire to become a more insight-driven organisation and has recently launched a data strategy that will help realise that vision. We have a clear view of where we want to be and some of the gaps and challenges that will need to be tackled along the way. The Head of Data will be instrumental in helping the charity achieve its vision for data and will play a key role in delivering the data strategy. Working with the Director of Data and Impact, you will develop the capabilities, frameworks and infrastructure to ensure data is managed, governed, understood and used effectively to enable the Charity to make informed decisions.
 

If you’re a staunch techie then this role probably isn’t for you but if you have gained a solid technical grounding in previous roles and are passionate about bringing people and data together to develop understanding and deliver meaningful insight then we’d love to hear from you.

Key responsibilities:-

• Support the Director of Data and Impact in delivering the Charity’s data strategy and be their ‘right hand person’
• Grow and shape the data team
• Lead on delivering insights from our CRM data to support audience  growth and engagement.
• Promote data governance to ensure the quality, stewardship and lineage of data is addressed
• Act as a data business partner with internal teams to understand data needs
• Oversee data infrastructure and reporting provision
• Support on providing data expertise to inform planning and innovation
• Support the development of a data literacy culture and ‘insight-first’ thinking

What we are looking for:-

• A solid understanding of data and technology concepts gained through hands on experience in previous roles
•  The ability to articulate data and technology concepts in clear, layman’s terms with confidence and enthusiasm
•  An understanding of data practices including governance and compliance (including GDPR)
• The ability to translate data into meaningful, actionable insights
• Knowledge of SQL Server, data warehouses and visualisation tools
• Excellent communication and stakeholder management skills at all levels
•  Experience of leading and developing teams

How to apply and interview dates:-

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
 

The deadline for applying for this role is: Wednesday 27th August at midnight
 

1st  interviews will take place on:WC: 1st September  to be held via Teams 

2nd interviews will take place on: WC 8th September to be held via Teams.

**Additional interviews may be required.
 

 If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.

Job Summary

• Job title: Impact and Sustainability Manager
• Area of work: Impact and Sustainability strategy
• Contract type: Permanent
• Employment type: Full-time
• Location: London
• Working environment: Hybrid, 3 Days per week
• Working hours: 37.5 hours per week
• Annual leave: 30 days. 5 Volunteering days
• Pension: 10% employer contribution
• Other benefits include: private medical insurance, flexible working hours, cycle to work scheme, and Season Ticket Loan.
• Closing: midnight, Wednesday 3rd September

Overview/Purpose
To lead, deliver and continuously improve a programme of work that communicates the long-term environmental and social impact of a major infrastructure asset in London. This role will be central to shaping how the organisation demonstrates its legacy and future value across three interconnected areas:

• Environmental Impact & Data Reporting - analysing and presenting tunnel performance data, including water quality improvements, in collaboration with research institutions and internal teams.
• Strategic Partnerships & Responsible Business - managing and evaluating partnerships that support sustainability, social value, and community engagement, while identifying new opportunities for impact.
• Sustainability Strategy & Thought Leadership - contributing to the organisation's positioning as a responsible asset manager and leader in ESG, supporting senior stakeholders with credible insights and content for external forums and publications.

The role holder will ensure these programmes are delivered effectively, with a focus on strategic thinking, stakeholder engagement, and continuous improvement. They will work closely with cross-functional teams including finance, communications, and operations, and will be responsible for integrating ESG metrics into reporting frameworks aligned with industry standards. This is a hands-on, purpose-driven role suited to someone passionate about sustainability, public value, and infrastructure excellence.

Key Responsibilities
Leadership and Strategy

• Develop and evolve the organisation's impact and sustainability strategy to reflect its transition from infrastructure delivery to asset management.
• Shape and communicate the long-term environmental and social value of the project, including its contribution to water quality, public health, and urban resilience.
• Support the leadership team with strategic insights and data to position the organisation as a thought leader in ESG and infrastructure excellence.
• Align sustainability and impact initiatives with broader organisational goals and stakeholder expectations.

Management and Oversight

• Lead the reporting and communication of tunnel performance data, including environmental metrics and partnership outcomes.
• Monitor and evaluate existing partnerships, including those focused on social value, community engagement, and responsible business practices.
• Deliver clear, accessible reports and presentations on tunnel impact, including carbon emissions and ESG metrics.
• Manage external contracts and partnerships, ensuring performance and value for money.
• Collaborate with internal teams (e.g. Finance, Communications, Treasury) to support ESG reporting and sustainable finance frameworks.

Stakeholder Engagement

• Engage with external stakeholders, including research institutions, community groups, and industry bodies to promote the tunnel's legacy and future value.
• Identify and pursue opportunities for public engagement, advocacy, and strategic collaboration.
• Proactively seek engagement opportunities.

Skills & Experience Required
Essential

• Proven experience in sustainability, impact management, ESG, or infrastructure-related roles.
• Strong understanding of environmental governance, social value, and sustainable finance.
• Ability to interpret and communicate technical data to diverse audiences, including water quality and carbon emission metrics.
• Experience managing partnerships and evaluating programme outcomes.
• Excellent stakeholder engagement and strategic thinking skills.
• Strong written and verbal communication skills, with the ability to advise senior stakeholders confidently.

Desirable

• Knowledge of infrastructure operations and asset management.
• Experience working with charitable organisations, community groups, or public sector bodies.
• Familiarity with environmental reporting frameworks and ESG standards.
• Purpose-driven mindset with a passion for long-term impact and sustainability.
• Collaborative and adaptable, with a hands-on approach to delivery.
• Experience in budget management and performance oversight of external contracts.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have the relevant experience you will be contacted.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The International Institute for Environment and Development (IIED) is exclusive partnering with Robertson Bell in their search for a Head of Financial Planning & Analysis to join their evolving team on a permanent basis, in this newly created role.

The Head of Financial Planning & Analysis (FP&A) is a key senior member of the finance team and will help shape the strategic management and direction of the team. They will support the Director of Finance and Operations, Senior Leadership Team, Trustees and budget holders to understand and interpret IIED’s finances and play a key role in the long term strategic financial planning process.

The organisation:

IIED is a global research organisation dedicated to sustainable development, connecting local needs with global challenges. They operate on six continents, advocating for the world's most vulnerable communities to influence decisions that impact them. Based in London and Edinburgh, with 200 staff and associates worldwide, IIED has led sustainable development policy for over 50 years.

Their new manifesto launched in May 2024, aims to address the complex interconnectivity of today's global issues with innovative, collaborative approaches. Recognising the limitations of traditional project planning in a rapidly changing world, IIED is shifting towards forming dynamic, diverse alliances to tackle systemic issues, focusing on justice and decolonisation, and creating significant, scalable impacts through collaborative, adaptive efforts.

The key duties of the Head of Financial Planning & Analysis are as follows:

• Lead on strategic financial reporting to provide a clear picture of the organization’s short- and long-term financial position
• Manage the design and build of financial models to support strategic planning, project impact assessment, and forecasting
• Lead the annual budgeting process, working closely with department heads to develop realistic forecasts and budget plans
• Develop and maintain financial models to project future financial performance
• Lead the finance business partnering function, providing support and guidance to budget holders and key stakeholders
• Ensure monthly management accounts are produced and shared with stakeholders
• Financial evaluation of project proposals to support management decision-making
• Manage and mentor the FP&A Team, providing guidance, training, and support to foster professional growth and development
• Work closely with project managers and budget holders, ensuring projects are financially sustainable and aligned with donor requirements
• Collaborate with operational teams, including HR, IT, and Procurement, to integrate financial planning with operational strategies

The successful candidate will have:

• Qualified with a recognised professional body, or be able to prove they are qualified by experience
• Experience in charity financial planning, budgeting and cost recovery model in a complex organisation
• Substantial relevant finance management experience in the not-for-profit sector
• Experience in mapping and analysing processes and identifying and implementing process improvement
• Excellent communication skills and be able to influence at all levels within the organisation
• Ability to manage, support and develop diverse teams to work effectively together and with the rest of the organisation
• Ideally, experience of accounting within a grant receiving organisation

This role is offered on a hybrid working basis, with only occasional travel required, just a few times per month, to either the London or Edinburgh office for key meetings.

Applications are open until Sunday 24^th August, with first stage interviews due to take place the week commencing 1^st September, but CVs will be under continuous review before then, so do not delay in applying – submit your CV via Robertson Bell today to make sure you don’t miss out!

Role Overview:
We are delighted to be supporting a well-established, community-focused organisation in their search for a Community Fundraising & Partnerships Coordinator on a 3-month contract. This is a fantastic opportunity for an experienced fundraiser to play a key role in strengthening local partnerships and driving community engagement.

You will be responsible for developing and nurturing relationships across the local community, including schools, businesses, faith groups, and voluntary organisations. You will support and inspire community-led fundraising activities, coordinate the delivery of at least one fundraising campaign, and ensure supporters are engaged and well stewarded.

Key Responsibilities:

• Build and maintain relationships with local businesses, schools, faith groups, and community organisations.
• Act as the main point of contact for community supporters, offering guidance and encouragement.
• Coordinate and support community fundraising initiatives and local events.
• Lead on engagement for at least one annual fundraising campaign, with the potential to introduce new initiatives.
• Ensure donors and fundraisers receive timely recognition and impact updates.
• Support the development of engaging content for communications and social media.
• Collaborate with the leadership team to align fundraising activity with organisational goals.

Person Specification:

• Motivated and relationship-driven professional.
• Proven experience in community fundraising, partnerships, or similar roles.
• Demonstrable success in generating income through community engagement and events.
• Strong communication and networking skills, with the ability to inspire and influence supporters.
• Organisational skills to manage multiple relationships and initiatives simultaneously.
• Familiarity with donor/CRM systems and an ability to keep accurate records.
• A proactive, flexible approach, including a willingness to attend occasional evening or weekend events.

What’s on Offer:

• An initial 3 month contract with a possibility of extension or going permanent.
• Hybrid working pattern with 2-3 days per-week in the organisations’ North London office.
• A day rate of £134.39 per day + £16.72 daily holiday for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Sustainable Living Project Manager 

Salary: £35,500p.a. FTE 

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; extra days leave for travelling using alternatives to flying; the opportunity to join the UK’s first net carbon pension scheme and 8% employer pension contributions; a core hours system of working and enhanced family friendly policies.

Contract: Permanent  

Hours:  37.5 hours per week; 30 hours per week, or another flexible working pattern will be considered 

Location: Home based with some travel within England 

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent. We recognise the huge contribution that individuals and communities can make by taking action to mitigate the pressing global challenges of climate change, biodiversity loss and environmental degradation.

If this resonates with you, please read on.  We have an exciting opportunity for the right person to join our team. We are looking for someone who can work with us to develop and deliver an ambitious audience engagement initiative designed to empower and support people and communities to live more sustainable lives.

Using research insights compiled by our award-winning Centre for Social Innovation, you will pro-actively design, curate and manage an online engagement tool for our large audience of supporters and volunteers. Working collaboratively across the organisation, you will ensure cross-over with our other impactful campaigns and volunteer engagement programmes. You will help design and undertake ongoing monitoring and engagement to ensure that we understand the impact of our offer, and that we can report on it and learn from it. Alongside this, you will work with colleagues to ensure that the project is suitably funded into the future. As the project progresses, there will be additional scope to grow and shape the project dependent on funding. 

Environmental change is affecting us all. We want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.  If you need any reasonable adjustments throughout the recruitment process, you just need to let us know. 

If you are interested in this job and want to help us make a difference, please review a copy of the full job description and  continue to apply.

As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our worforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00 Tuesday 26 August 2025. We reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on Monday 8 and Tuesday 9 September 2025.  Candidates are requested to be available for 1 hour and 45 minutes in total. If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise. 

We are proud winners of the Working Families’ Best Small Employer Award 2021. 

No agencies please. 

  

  

Award-winning music education charity, the London Music Fund, is seeking a Fundraising & Data Manager from October 2025 to join our small team of 3. The role is varied and interesting, with a fundraising and donor reporting focus – the post-holder will support the CEO with all fundraising for the charity, including writing Trust and Foundation applications, research on new prospects, and managing donor reporting. In addition, we hold 2-3 major fundraising events each year, and this role would support the CEO in all aspects of event management.

We are also looking for someone who is interested in developing our impact reporting, working with the Programmes Manager to develop evaluation frameworks, using and gathering data to support impact reporting to donors.

The role is advertised as full time, initially on a 12 month fixed-term contract. However, a part-time option (min. 3 days per week) may be discussed. If part time, a reduced role description would be agreed.

About the London Music Fund: 

Established in 2011, the London Music Fund’s (LMF) mission is to transform under-served communities in London by enabling children to access a holistic and high-quality music education, and every child who demonstrates significant musical ability, enthusiasm, and commitment to learning an instrument is given the opportunity to develop their potential.

The Role 

• Reports to: CEO
• Hours: Full time, 35 hours per week (part-time work at a minimum of 3 days per week will be considered. Please state in your application if you are applying for part-time).
• Salary: £35,000 full-time salary (pro rata if part time)
• Terms: Initially a 12 month fixed term contract
• Place of Work: Hybrid: 169 Union Street, London, SE1 0LL and remote (min. 3 days per week in office if full time)
• Holiday: 25 days plus bank holidays (pro rata if part-time)
• Pension contribution: 5% employer, 5% employee
• Start Date: ASAP
• This role is subject to an enhanced DBS check

Job Description

Key Responsibilities:

The charity currently raises c. £750k annually from a variety of sources including individuals, trusts and foundations, corporates and events. The key aspects of this role are:

Trusts and Foundations

• Research and draft Trust and Foundation applications, updating the prospects and pending report, managing pipelines.
• Manage the reporting schedule (with the Programmes Manager).
• Collate data for reports and maintain positive relationships with funders.

Individual Donor Relations:

• Maintain accurate and up-to-date donor records on Salesforce and SharePoint.
• Respond to donor enquiries and provide excellent customer service.
• Manage donor communications, including thank you letters and updates.
• Assist with donor stewardship activities to build relationships and encourage continued support.
• Manage the Scholarship Sponsor reporting schedule (with the Programmes Manager).
• Lead on the management and growth of the Friends Scheme, including developing relationships and reporting.

Data Management and Impact Reporting

• Maintain and update the fundraising database (Salesforce), including GDPR and Gift Aid records, processing donations, ensuring compliance with current regulations.
• Develop methods of data analysis and segmentation for targeted fundraising efforts e.g. event attendees, Scholarship sponsors, major donors.
• Work with the Programmes Manager and CEO to develop quantitative KPIs and evaluation of programmes, including graduation data, surveys, alumni monitoring and developing a long-term impact framework.

General Fundraising Operational Support

• Lead on fundraising campaigns e.g. the Big Give Christmas Challenge and ad hoc projects.
• Support the development and implementation of fundraising strategies, in collaboration with the CEO.

Finance Support/Gift Aid

• Responsible for managing the online donations platform, Enthuse, including thanking donors and supporting the Senior Programmes and Operations Manager in reporting / reconciliations.
• Support the CEO in managing the quarterly Gift Aid reporting schedule.
• Support the CEO in managing fundraising events, including donor invitations, and event management where required.

Marketing & Comms

With the team:

• Manage LMF’s social media (Facebook, Instagram, LinkedIn), posting regularly, growing reach, compiling strategy, keeping up to date with current trends.
• Manage LMF’s website and news stories, keeping updated, monitoring photos etc (within Scholars’ privacy policy), support the development of LMF’s new website launch in 2026.
• Contribute to LMF’s impact reports and other publications.

Other Duties:

• Maintain a professional and organised work environment.
• Contribute to a positive and collaborative team environment.
• Stay up to date on fundraising best practices and trends.

Person Specification: Skills and Qualifications Essential (E) or Desirable (D)

• At least three years’ experience in a similar role (E)
• Strong organisational and time management skills (E)
• Experience of writing funding applications and reports (D)
• Experience of using data to measure impact (D)
• Experience with donor database management (D)
• Experience of managing events (D)
• Excellent communication and interpersonal skills (E)
• Ability to work independently, flexibly and as part of a team (E)
• An understanding of and interest in music education and the charity sector (E)
• Sound knowledge of Microsoft Office programmes (E)
• Experience of Canva (marketing), Salesforce (CRM) and/or Enthuse (donations) platforms (D)
• Passion for the mission and values of the organisation, in particular access to music education for children from low-income families (E)

Role Overview:
The Talent Set are excited to be working with a leading national charity to recruit two Content Assistant’s for an initial 2-month contract.

This is a fantastic opportunity for someone with strong attention to detail and CMS experience to play a key role in a website improvement project. You’ll work closely with content and product colleagues to tag and organise website content using a new system, helping users find the information they need more easily.

Key Responsibilities:

• Review and tag website content within the CMS (Drupal), making sure content is organised in the right place
• Apply a new tagging and organising system consistently across large volumes of content
• Collaborate with internal teams to resolve queries and clarify guidelines
• Provide feedback to help improve the system where needed
• Support with wider content editing and quality assurance tasks as required

Person Specification:

• Experience editing and publishing website content via a CMS (ideally Drupal, but not essential)
• Meticulous attention to detail and ability to follow guidelines consistently
• Strong organisational skills, able to manage large content sets to tight project deadlines
• Excellent communication and collaboration skills
• Proactive, with a willingness to learn new systems and processes quickly
• Basic understanding of content design, accessibility, and digital user behaviour (desirable)

What’s on Offer:

• An initial 2-month contract within a fantastic organisation.
• Hybrid working with 1-2 days per week in Central London office.
• A day rate of £106.72 per day + £13.28 daily holiday for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Executive Assistant
Location: King's Cross, London
Contract length: Full time/Perm
Salary: £36,400 per annum

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

This is an incredibly exciting time to join Art Fund and we are looking for a brilliant individual to take up the role of Executive Assistant to our Director, Jenny Waldman.

The focus of the role is to support the work of the Director by providing a high level of effective and efficient administration support including complex diary management (balancing internal and external priorities), managing a busy inbox, drafting correspondence, papers and presentations and ensuring effective stakeholder management.

You will also work closely with the Governance Manager to support the management of Board and Committee meetings and Trustee communications.

If you have excellent administration experience and thrive in a busy environment, we want to hear from you.

Key Employee Benefits

• Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP)- for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance- cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59 on 7 September 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Harris Hill is excited to be working with one of the UK’s most respected human rights charities to appoint an HR Administrator. Our client provides life-changing support to people who have survived torture and trauma, working tirelessly to restore dignity and rebuild lives.

This is a 12-month maternity cover contract, offering a chance to play a pivotal role within a small and supportive HR team. The position is full-time, based in London (Finsbury Park), with a hybrid working arrangement that requires four days a week in the office.

As the first point of contact for HR queries, you will provide high-quality administrative support across the employee lifecycle. From coordinating recruitment campaigns and welcoming new starters, to managing contracts, maintaining accurate HR records, and supporting payroll processes, you will help ensure the smooth running of HR operations. You will also assist in delivering wellbeing and learning initiatives, liaise with managers and staff, and uphold the highest standards of confidentiality and professionalism.

We are looking for a highly organised administrator with excellent attention to detail and a proactive approach to managing competing priorities. You will bring outstanding interpersonal skills, a collaborative spirit, and the ability to provide excellent internal customer service. Confidence using MS Office applications, including Excel, Word and PowerPoint, with experience of analysing data will be key to your success. An understanding of the importance of confidentiality in HR, coupled with a genuine interest in supporting staff wellbeing and development, will be highly valued. Experience of working in a professional clinical environment and/or the charity sector would be highly desirable.

To apply, please submit your up-to-date CV by Friday, 29th of August at 11.59 AM.

Cover letters are not required for this recruitment process.

Please note - only successful applicants will be contacted with further information.

Please note - the successful candidate will be required to complete a standard DBS check.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission.

You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school’s ambitious development goals.

As a Development and Engagement Manager you will:

• Support and execute a long term, sustainable fundraising strategy
• Cultivate relationships with donors and prospects, from annual givers to major gift supporters
• Project manage appeals across multiple channels
• Ensure effective donor stewardship and record keeping
• Lead alumni relations and develop meaningful engagement initiatives
• Manage alumni data, communications, and mentoring programmes
• Grow a thriving alumni network and act as the first point of contact for former pupils
• Deliver an annual calendar of engaging events for alumni and supporters
• Promote events creatively across digital and print platforms
• Track event impact and maximise ROI
• Produce high quality publications, newsletters, and digital content
• Manage online engagement platforms and social media channels

To be successful, you must have experience:

• Proven experience in fundraising
• Excellent communication, research and project management skills
• Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools
• A proactive, collaborative, and detail oriented mindset
• A strong understanding of stakeholder engagement and event delivery

Salary: £40,000- £45,000 per annum

Contract type:  permanent Full-time or part-time, or term time. 

Location-  St Albans, Hertfordshire

Closing date: On rolling basis

Recruitment process: Cv and Supporting Statement to

Benefits:

• Generous pension scheme, with employer contributions up to 10%
• Life assurance (4x annual salary)
• Free lunches, onsite parking, and use of gym/swimming pool
• Ongoing professional development and access to a wellbeing & benefits platform

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.