Customer experience lead jobs in elmstead, greater london

What if you could build your finance career at one of the UK's leading charities while gaining professional qualifications and hands-on experience? Imagine being part of a team that keeps our cash flow and income processes running smoothly, enabling us to deliver life-changing support to people affected by dementia?

About the opportunity

As Accounts Assistant focusing on Treasury and Accounts Receivables, you'll play an important role in delivering a high-performing, efficient financial transactions operation with partnership and improvement at its core. This is both an operational and developmental role, offered with the possibility of pursuing a formal qualification such as a financial accounting apprenticeship or another appropriate finance or administration-related qualification.

You'll be part of our Finance & Assurance directorate, reporting to the Financial Transaction Team Officers and working alongside other assistants and trainees. Focusing specifically on Treasury and AR activities, you'll gain broad experience across cash management, income processing, and receivables. From recording and processing financial transactions to supporting month-end and year-end processes, you'll monitor daily communications and role-model brilliant partnership and customer service, support reconciliations and audits, and work in an agile way across multiple projects and workstreams.

This is a role where your success is built on strong collaboration across multiple teams. You'll have opportunities to undertake specific improvement projects, identify ways to enhance processes, and support colleagues across the organisation to operate within best practice when it comes to financial transactions.

About you:

You're someone with a willingness to learn and develop on the job, sharing your learnings with colleagues to foster whole-team development. You have a working interest in quality improvement and an enthusiasm for a career in finance with ideas to help us constantly improve. You have experience with problem-solving, preferably in a financial environment, and you're willing to proactively reach across to colleagues in different teams.

You'll have:

- Willingness to learn and develop on the job (including undertaking specialist training), sharing those learnings with colleagues.
- Working interest in quality improvement in processes, analysis, communications, or customer service, and experience supporting it.
- Enthusiasm for a career in finance and ideas to help us constantly improve.
- Experience of problem-solving, preferably in a financial environment, and willingness to proactively reach across to colleagues in different teams.
- Good grasp of data and how it can be analysed and presented to improve understanding, engagement, and performance.
- Experience of developing basic financial reports and performing simple bank reconciliations.

What you’ll focus on:

- Supporting the effective running and performance of the Financial Transactions team, with a specific focus on Treasury and Accounts Receivables activities.
- Undertaking specific projects to demonstrate or drive improvements across Treasury and AR processes.
- Monitoring and responding to daily communications from colleagues and role-modelling brilliant partnership and customer service.
- Recording, processing, and filing financial transactions in line with internal procedures, including completing reconciliations.
- Assisting in month-end and year-end closing processes, including preparing for and supporting audits.
- Identifying ways to improve processes and making recommendations to senior colleagues.
- Supporting colleagues across the organisation to operate within best practice for financial transactions.
- Role-modelling working in ways that always adhere to internal policies, procedures, and compliance requirements.
- Liaising with suppliers and other third parties where appropriate.
- Supporting officers and managers with reconciliations, reports, and analysis related to cash management and receivables.

Could your enthusiasm for finance and quality improvement help strengthen our Treasury and Accounts Receivables operations? Are you ready to develop your skills while gaining qualifications in an environment where learning and collaboration are valued? If you're looking for a role where development meets meaningful purpose, we'd love to hear from you.

Important Dates

The deadline for applications is 23:59 on Sunday 9th November 2025.
Interviews will take place on W/C 17th November 2025.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

We are currently seeking a Patrons Manager to join our fantastic Development Department on a permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:
We’re looking for a passionate and strategic Patrons Manager to join our high-performing Development team. Working closely with the Head of Individual Giving and managing the Membership Officer, you’ll play a key role in delivering exceptional stewardship for our members and supporters, helping to meet and exceed annual income targets.

Our members are at the heart of everything we do at Shakespeare’s Globe. They enjoy a range of benefits that bring them closer to our work - from priority booking and exclusive events to our much-loved Globe magazine. Joining us at an exciting time following the relaunch of our Friends membership scheme, you’ll ensure its smooth delivery and ongoing growth, while cultivating meaningful engagement with our Patron community.

Guided by the Globe’s new 5-year business plan, you’ll lead on the strategic development of Friends and Patrons and contribute to individual giving campaigns across both revenue and capital projects. You’ll also collaborate with the Head of Individual Giving to strengthen our US philanthropic programme, helping to build lasting relationships.

The skills:

• Experience of holding responsibility for membership development, retention and assessment within an arts organisation or charity.
• Experience of successful face-to-face fundraising and high-level donor focused development.
• A demonstrable commitment to excellent donor stewardship at the highest level. 
• Experience of delivering fundraising targets, effective operational planning and financial tracking.
• Excellent interpersonal and verbal communication skills with a variety of people at all levels, including a well-developed sense of tact and diplomacy. 
• Experience of writing copy and corresponding with donors demonstrating strong literacy skills and the ability to create a compelling case for support.
• Experience of establishing and maintaining effective working relationships and being a supportive team member.
• Experience of strong people management skills, either through direct line management or comparable responsibilities.
• Experience using a CRM system in a Development department (we use Tessitura).
• Proven project management skills, gained through having developed and managed projects independently. 
• Strong organisational skills with attention to detail and the ability to prioritise and work under pressure.
• Ability to analyse and present complex data and make recommendations for action/improvement.
• Demonstrable knowledge of marketing theory and its application to the development of successful membership recruitment and retention campaigns.
• Demonstrable knowledge of membership schemes across the arts sector, as well as general trends, techniques in fundraising and external relations.
• Understanding of the principles of equality and diversity and the ability to apply and promote these in practice at work.

 
Benefits:
•    Discount in the Globe shop and onsite restaurants/cafes
•    Staff discounts via My Globe perks and better Bankside Buzzcard
•    Free entry to selected shows, events and activities
•    Access to our free employee assistance programme and 24/7 virtual GP service
•    Enhanced maternity, paternity, adoption, and shared parental leave and pay
•    Life assurance scheme 
•    Rental deposit scheme
•    Season ticket loans 
•    Eye test voucher scheme
•    Flu vaccination scheme
•    Cycle to work scheme
•    Enhanced employer pension contributions after 12 months service.

Interested? Know someone who'd be perfect for the role?

• For more information, please download the job description from our website
• To apply, please complete the online application form on our main jobs page by 12.00pm (noon) on Thursday 6 November 2025. 

Please note that we may close this advert early, once a certain number of applications have been received.

If you have any queries on the application process or online form, please email our Recruitment team (contact details on the main jobs page).

The British Association of Urological Surgeons (BAUS) is an established, highly regarded membership-based organisation. They promote the highest standards of practice in urology, with a reputation as a leading professional medical association. Their members are expert medical practitioners in the field of urology. Founded in 1945, they are excited to be celebrating their 80th anniversary this year!

We are delighted to be partnering with BAUS in their search an Events Assistant, someone with experience working in events, a passion for event execution and a keenness to work within membership organisations. This is a unique opportunity to join a small, ambitious and passionate team. Is this the dream role that you have been waiting for? If so, we would love to hear from you!

The Role

The Events Assistant will provide administrative and event delivery support to the Head of Events and the Events Coordinator in the planning and delivery of physical and virtual meetings, events and courses.

This role is hands on and varied and duties will include:

• Supporting the delivery of BAUS’s flagship Annual Meeting and a calendar of Specialist Section Meetings, Education Courses and virtual events.
• Maintaining accurate delegate and speaker databases, attendee lists and name badges.
• Assisting with event websites, mobile apps, social media and marketing campaigns.
• Liaising with venues, suppliers, exhibitors and delegates.
• Providing administrative support including processing payments, handling enquiries, and producing post event reports.
• Supporting set up, breakdown and onsite delivery of events (some travel and overnight stays will be required).

The Person

We are looking for a motivated and adaptable individual with strong organisational skills, excellent attention to detail and a collaborative approach. You should come to us with experience working in an events environment, or the completion of an Events Management course.

This promises to be an exciting and busy role so you will need to be comfortable working in a fast paced environment, and have the ability to multitask effectively demonstrating a high level of customer service skills.

Perhaps most importantly you should be enthusiastic, flexible and pro-active, be a genuine team player and able to work independently when required as well as collaboratively along with colleagues.

Why BAUS?

BAUS adopts a welcoming, supportive and collaborative culture. This is a small, successful team that works closely together to achieve outstanding results for its members. Not only is BAUS hugely passionate about supporting its members, but it also places strong emphasis on supporting its staff and creating an empowering workplace, making it a wonderful place to work.

The charity’s benefits include an excellent pension scheme with a minimum 16% contribution along with 25 days leave per year, plus Bank Holidays and an additional 4 days at Christmas.

The role is hybrid and flexible, and will require the successful applicant to work from the impressive city centre offices in London for 2–3 days per week. If this sounds like the opportunity for you, then get in touch!

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.

Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.

This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Development, Faculty of Medicine
• Head of Global Development, North America

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 19 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

This is a fundamental role within our South East regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 26 historic churches across Northamptonshire, West Norfolk, and parts of North Bedfordshire and Western Cambridgeshire, including areas around Northampton, Bedford, Huntingdon, and King’s Lynn.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 24th November 2025.

The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We're looking for 2 kind, compassionate and resilient Waking Night Support Workers to join our East London Apartments service in Hackney.

£25,972.00 Per Annum working 36 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

This role involves waking nights shifts on a 4 on 4 off shift pattern, with10 hour shifts.

For a full job description, please visit our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job title: Head of Development, Faculty of Medicine 
Salary: £69,365 to £79,257
Location: White City (Hybrid)

Are you passionate about advancing world-changing medical research? Do you thrive on building relationships that inspire transformational philanthropy?

Here at Imperial, we are looking for our new Head of Development for the Faculty of Medicine. This is a rare opportunity to connect visionary donors, grateful patients, and world-leading academics to make a tangible difference in healthcare and patient outcomes.

At Imperial, innovation is part of who we are. Our scientists and clinicians are turning breakthroughs into real-world impact — improving lives across the globe. As we prepare to launch the university’s most ambitious fundraising and alumni engagement campaign, you will play a central role in shaping and driving its success.

As Head of Development, Faculty of Medicine, you will have the opportunity to work at the most senior levels, securing gifts at the high six-figure level and above for multi-disciplinary research such as public health, cancer and surgery, neurology, paediatrics, immunology, and infectious disease.

You might have worked with senior volunteers before, opening their networks to guide successful relationship building, or have a track record of successful medical fundraising and/or work with grateful patients.

If you’re ready to play a defining role in medical advancement at one of the world’s most influential universities, we’d love to hear from you.

About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. 

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact. 

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network. 

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Global Development, North America
• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 12 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.

We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.

This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:

• Data systems and structures
• Data analysis
• Data visualisation
• Data security and compliance

The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.

This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 24th November at 5:00pm. Stage 1 interviews are scheduled to take place on 4th December and stage 2 interviews are scheduled to take place on 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation

Senior Grants Officer Location: Fully Remote Salary: £30,000 per annum Vacancy Type: Permanent Closing Date: 14 Nov 2025 About The Role An exciting opportunity has arisen to join The Forward Trust as a Senior Grants Officer, working fully remotely to grow and maximise income from trusts, foundations, and other grant-giving organisations. As a key member of our passionate and target-driven Fundraising Team, you’ll identify and engage new funders while strengthening relationships with existing supporters, securing vital income for our life-changing and life-saving services across prisons and communities throughout the UK. The Forward Trust empowers people to break the cycles of addiction, crime, and poor mental health. While much of our work is government-funded, our Fundraising Team raises around £2.5 million per year from charitable sources. Many of our staff have lived experience of recovery or the criminal justice system, bringing authenticity and impact to everything we do. Your Role Research, identify, and approach potential grant funders, while maintaining and growing relationships with existing supporters. Develop compelling cases for support, budgets, and progress reports, working closely with project leads and service users. Support the Grants Manager to refine our trusts and foundations strategy and streamline processes. Ensure accurate data management in line with GDPR. Collaborate across the fundraising team to prepare proposals, support events, and help us reach our ambitious goals. About You You’ll bring proven experience in grant fundraising, strong relationship-building skills, and the ability to write clear, persuasive proposals. You’ll be organised, collaborative, and motivated by making a tangible difference in people’s lives. With a new strategy, team structure, and CRM system in place, it’s an exciting time to join our mission-driven, supportive, and fun fundraising team. You will be required to travel to our Head Office in London once a month. Start date: 5th January 2026 About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -  Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme  Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays  Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter  Death in Service Payment (2x annual salary)  Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

What if your expertise in financial transactions and cash management could be the driving force behind one of the UK's largest charities maintaining the financial health needed to end the devastation caused by dementia? As a Treasury and Accounts Receivable Officer at Alzheimer's Society, you'll be critical to our ability to deliver a highly efficient, high-performing, data-led financial transactions service.

About the opportunity

As Treasury and Accounts Receivable Officer within our Finance & Assurance directorate, you'll be at the heart of our financial operations. Ensuring we have the cash flow, systems, and processes that keep the Society running smoothly. This isn't a back-office role; you'll be a highly visible partner working across directorates, building relationships that drive better financial practice and performance throughout the organisation.

You'll lead our Accounts Receivable function and manage our treasury operations. From invoice generation and debt recovery to cash flow forecasting and banking relationships. Using data and metrics as your tools, you'll drive performance improvements while developing our Accounts Assistants team. Your ability to balance rigorous financial control with collaborative partnership will be essential as you help the Society maintain the financial health needed to end the devastation of dementia.

About you:

You're an experienced finance professional who understands that efficient financial transactions are the foundation that allows a charity to maximise its impact. You're passionate about using metrics and data to drive performance, and you can translate complex financial information into clear, practical guidance for diverse audiences. You thrive on continuous improvement and bring fresh thinking to everything you do.

You'll have:

- Experience developing and motivating teams, particularly those early in their careers or undertaking professional qualifications, using a high challenge, high support approach.
- Proven track record in end-to-end financial transactional processes in a large, complex organisation.
- Experience driving quality and performance improvement through data analysis, engaging multiple teams to achieve results.
- Good communication and influencing skills, with proven ability to build effective cross-departmental relationships with budget holders and business partners.
- Experience maintaining fastidious financial records and reports, identifying issues, and developing effective solutions.
- Proficiency in MS Office (particularly Excel) with strong ability to analyse, interpret and present data effectively.
- Understanding of financial accounting systems and how they integrate.
- Training and support to achieve professional qualifications may be offered to the successful candidate. As such, no formal qualifications are essential.

What you’ll focus on:

- Leading and developing our Accounts Assistants, creating a culture of high challenge, high support, and continuous improvement.
- Managing end-to-end accounts receivable processes - from invoice generation and account reconciliation to debt recovery and customer service.
- Owning and reporting on key AR and treasury performance metrics, using data to drive improvements across the Society.
- Monitoring cash position, forecasting cash flow, and managing relationships with financial institutions to support strategic decision-making.
- Streamlining processes and strengthening controls, proactively identifying risks, inefficiencies, and solutions.

Are you ready to drive performance and partnership in financial transactions that enables our teams to focus on ending the devastation of dementia? Can you bring both technical precision and collaborative energy to ensure our financial operations are robust, efficient, and genuinely enabling?

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin on week commencing 10th November 2025 and will take place virtually. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

An established national charity is seeking a Senior Finance Business Partner to join their Finance Business Partnering team at a pivotal time for the organisation. This is a newly shaped role designed to strengthen financial support for the charity’s fundraising and campaigning ambitions over the coming years.

The Role

You will play a central role in providing financial insight, analysis, and management across fundraising, communications, and advocacy activities. Acting as a strategic partner to senior leaders, you’ll ensure funds are used effectively to deliver long-term impact and growth.

You’ll help drive the organisation’s ambitious five-year plan to increase fundraising income and enhance its campaigning and influencing power – ensuring every pound raised contributes to a more inclusive future.

Key Responsibilities

• Partner with directorate teams to develop robust budgets and forecasts, supporting effective financial planning.
• Provide insightful financial reporting and analysis to help teams interpret performance and make informed decisions.
• Lead on complex income forecasting (including legacies), applying scenario analysis and risk assessment.
• Deliver financial modelling to inform investment and fundraising strategies.
• Ensure accurate management of restricted funds and compliance with external funder requirements.
• Contribute to continuous improvement of financial processes, including integration with a new Salesforce CRM system.
• Act as a key point of contact for external auditors and funders regarding fundraising financials.
• Maintain compliance with Charity SORP and relevant financial regulations.
• Manage and develop a Finance Business Partner team member, fostering growth and capability.

About You

You will be a qualified accountant (CIMA, ACA, ACCA or equivalent) with proven experience in finance business partnering, ideally within the charity or fundraising sector.

You’ll bring:

• Strong analytical and problem-solving skills, with the ability to communicate complex data clearly.
• Excellent stakeholder engagement and influencing abilities.
• A proactive, solutions-driven mindset with a focus on improving systems and processes.
• A genuine commitment to the mission of creating a more inclusive society.

Salary & Benefits

• Salary: £61,526 per annum
• Contract: Permanent, full-time
• Location: Flexible hybrid (possibility for remote working)

How to Apply

This role is being managed exclusively by Ivy Rock Partners. For more information or an informal discussion, please contact Madeleine Kind or Jake Morrow at Ivy Rock Partners.

Applications will be reviewed on a rolling basis, with interviews commencing once suitable candidates are identified. Early applications are encouraged.

Title: Senior Corporate Partnership Manager

Reporting To: Director of Income

Responsible For: Corporate Fundraising Manager 

Location: Hybrid, working from home and our office based in West London

Salary: £52,000 - £55,000 per annum

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 14th November 2025

Job Summary 

The Senior Corporate Partnerships Manager, a newly established role within the Income Department, will be responsible for delivering our expanding portfolio of Corporate Partnerships while actively seeking out and securing new partnership opportunities.
MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating strategic partnerships that not only support fundraising efforts but also align with broader organisational goals such as volunteering, volunteer recruitment, stewardship, and enhancing brand recognition.
Having secured three large longer term partnerships, we are now seeking a creative, passionate and knowledgeable Corporate Partnership specialist to lead on launching, relationship management, stewardship and growth and ensure all opportunities are maximised.
Working closely with the Director of Income, Head of Communications and Marketing and Senior Trust and Foundation Manager. You will work across income streams (major donors, trusts and foundations and commissioned partners) to spot opportunities for enhancing existing or developing new long-term, strategic corporate partnerships.  You will also undertake regular horizon scanning and trend analysis to identify opportunities to develop new and innovative partnerships. This will include optimising the expertise and contacts of the Board, volunteer-base and other senior stakeholders.  
We believe there is much more we can do, to work across income streams to develop multi-dimensional and long-term partnerships and the Senior Partnerships Manager will play a key role in delivering this. 
There will also be the opportunity to recruit a corporate partnership manager to manage and work alongside, to really ensure high quality stewardship, whilst working on new business potential and brand alignment.

Key Responsibilities

• Manage and nurture current high value corporate partnerships with a focus on maximising all opportunities, delivering first class stewardships and partnership retention. 
• Ensure cultivation events, stewardship activities and partner communications are effective and appropriate for both prospective and current supporter audiences.
• Maintain excellent stakeholder relationships and a robust stakeholder management framework.
• Work closely with public fundraising to ensure a suitable suite of products and events are in place to effectively deliver partnerships with a high level of employee fundraising.
• Develop creative packages for support, drawing opportunities together across our white labelling and other commercial offers, employee fundraising, branding, volunteering and pro bono, to attract support from new sectors and deepen existing relationships.
• Build relationships with existing and new corporate prospects, leading on relevant meetings and negotiations, and engaging them with MHI’s work.
• Develop compelling content for proposals and pitches, ensuring information is well presented, accurate, and effectively adapted for different audiences.
• Proactively network and influence external partners, stakeholders, and decision makers at sector events by acting as an ambassador for MHI, representing the organisation at high levels internally and externally
• Work with the Director of Income to support corporate income forecasting and contribute to the annual budget-planning cycle
• Work with MHI legal counsel and Director of IT and Security  to ensure that all fundraising activity complies with current charity and data protection legislation (UK GDPR) and the Fundraising Regulator’s Code of Practice.
• Maximise the benefits from the Salesforce CRM to achieve ‘best in class’ stewardship, across partner and supporter segments, ensuring seamless supporter journeys, and that every supporter of MHI receives timely and appropriate levels of information.
• Provide leadership and line management of the Partnerships Manager, overseeing their portfolio and supporting in their development

Person Specification

Essential

• 7+ years fundraising or relationship management experience
• Experience of managing six-figure, multifaceted partnerships in a charity setting
• Excellent verbal and written communication skills with the ability to communicate with varying audiences
• Experience in securing new business and/or forming partnerships with companies/brands, including bid-writing and applications
• Experience of managing, influencing and negotiating with senior stakeholders, including encouraging participation and involvement
• Managing, forecasting and monitoring budgets to deliver against income and expenditure targets.
• Experience of working with a wide range of stakeholders within a company, and ideally with experience of encouraging fundraising participation and involvement at all levels
• Adaptable and responsive to the needs of a small team

Desirable

• Line management experience
• Experience of using Salesforce or equivalent
• A track record of project management, including working closely with teams across locations/departments and bringing people with different skill sets together to achieve a shared objective

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

Executive Manager

Full-time, Permanent

Salary: £45,981

Location: Farringdon, hybrid working, minimum 2 days on-site

MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.

If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.                                                                           

Key Responsibilities and Accountabilities

Executive Support to CEO:

• Assemble and prepare papers, being the main point of conduct for CEO key meetings.
• Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
• Manage diary, project manage and carry out administration for the CEO.
• Coordinate, attend, take minutes, and track actions for the CEO.
• Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
• Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.

Governance Liaison:

• Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
• Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
• Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
• Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
• Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
• Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.

Business Support:

• Lead the induction of new Business Support team members, ensuring consistency in approach.
• Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
• Lead meetings with Business Support staff to share best practices and resolve operational challenges.
• Foster a positive and collaborative team environment.
• Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.

Person Specification:

It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.

You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.

Essential Criteria:

• Significant experience in a high-level Executive Assistant or Business Support Management role.
• Strong knowledge of governance processes, including board and committee administration.
• Excellent organisational and project management skills, with the ability to manage multiple priorities.
• High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
• Strong leadership skills, with the ability to coordinate and motivate others.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).

Skills:

• Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
• Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
• Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
• Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
• Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.

Knowledge:

• Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
• Experience of organisation of meetings, travel arranging, diary management and email management
• Ability to take concise, accurate and efficiently produced minutes of meetings
• Line management experience and ability to motivate others

Attributes:

• Personal commitment to the work of Turn2us
• Resilience, good problem-solving skills
• Initiative/self-starter: able to operate independently and be a team worker.
• A continual improvement approach to yourself and to the work
• Tactful and diplomatic with emotional intelligence

How to Apply/Interview dates

To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.

We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: Friday 14th November

1st stage interviews: w/c 17th November

2nd stage interviews (face-to-face): w/c 24th November