Customer experience lead jobs in gants hill, greater london

We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.

This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.

You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.

You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

​

We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

​

​

Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

​

South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

​

At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

​

Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

​

We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

​

​

Commitment to Equality, Diversity & Inclusion

​

SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

​

SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

​

Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

​

​

Further Information

​

To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

​

Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 23:59pm on Sunday 3 August 2025. Interviews for this role are likely to take place week commencing 18 August.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

​

​Accessibility

​

We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

National Numeracy supports volunteers from our corporate partners to deliver sessions in primary schools
that inspire children to see the value of maths in the real world. The Programme enables volunteers to
directly support communities with low number confidence and skills, celebrating everyday maths, and
developing the building blocks of social mobility in areas of need.

The new Programmes Assistant will work with the Volunteering Manager and wider Programmes Team to
deliver this exciting Programme. The role will involve working with internal team members and external
partners to assist with delivery, including recruitment of volunteers and schools, training of volunteers,
resource delivery and preparation, feedback, data collection and associated admin. The Programmes
Assistant will be the first point of contact for volunteers, schools and partner organisations.

We are looking for someone who is flexible and able to respond to the fast-paced work around the busiest
periods of the year for the Programme. It’s not imperative that you come from the education or charity
sectors, or that you have held an equivalent role previously, as long as you can show us that you have
relevant transferable skills and an understanding of what it takes to be successful in this role.

National Numeracy is based in Falmer, just outside Brighton, but we are offering significant remote/hybrid
and flexible working with this role. The role may include occasional UK travel, to visit schools, partner
organisations, attend occasional Team Awaydays, and very occasionally to visit the office.

Purposeful vision. Agile planning. Steadfast persistence

Programme Delivery Manager

£40,000 - £44,000 plus

Reports to: Senior Programme Delivery Manager

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: London Stratford, London Office-based with high flexibility (1-2 days per week in the office) or Home-based

Closing date: 29 July 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

Ranked 12th Best Employer in the UK by the Financial Times, Cancer Research UK is looking for a Programme Delivery Manager to join our Relationship Management team on a 12 month fixed contract.

Ready to make a difference?

In this role, you will lead a variety of projects and programmes aligned with our Relationship Management growth priorities. You will drive the high level mapping of processes impacted by our migration to a new CRM platform , manage small to medium project teams and engage with a diverse range of stakeholders across the business. With your strong project management experience you will scope new opportunities, manage timeframes, design new processes and deliver progress updates while overseeing end to end delivery.

What will I be doing?

• Support Senior Programme Delivery Manager in identifying opportunities for new projects and programmes across Relationship Management

• Identify stakeholders and ensure effective engagement of both technical & non-technical stakeholders. 

• Collaborate with Sponsors and stakeholders to clearly define project vision, outcomes and success criteria, key milestones, decisions, governance and project roadmap.

• Lead on the process mapping linked to the migration to a new CRM platform, supporting the identification of new business benefits to the organisation

• Define appropriate project methodology and resource needs, manage project budgets, forecast and track external and internal project resources where appropriate

• Facilitate an end-to-end approach to delivery, ensuring consideration of technical and user change and support throughout the project.

• Provide Project Management expertise and guidance to support RM teams

What are we looking for?

• Highly organised with a good understanding of project management principles and best practice

• Experience of delivering national projects with multiple stakeholders, gaining co-operation and buy in

• Experience working with technology based projects desirable

• Experience with mapping processes related to change

• Significant experience building collaborative and effective relationships with internal stakeholders

• Experience of producing high quality reports and plans for projects, and confidently presenting to a variety of audiences both internal and external

• High level of natural curiosity, drive, enthusiasm, and confidence to challenge in a constructive way. Confident in working with ambiguous change

• Ability to analyse data and information to draw insights for further analysis and development of recommendations

• A proven commitment to continuous performance improvement and support the drive for change and new ways of working

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Fundraising Manager
 

We are looking for an experienced Fundraising Manager – Trusts & Foundations and Corporate Fundraising to join a pioneering organisation.

You will be working for a charity that transforms the lives of care-experienced young people, helping them gain the skills, confidence, and inspiration to achieve sustainable employment. If you're passionate about strategic fundraising and creating life-changing opportunities, this role is for you.

Position: Fundraising Manager – Trusts & Foundations and Corporate Fundraising
Location: London
Salary: £40,000 - £45,000 per annum depending on experience
Contract: Full-time, permanent, 37.5 hours per week (Monday to Friday). Hybrid role with occasional evening or weekend work.
Start Date: Immediate Start
Benefits: 24 days annual leave plus 3 days over Christmas. 3% pension contribution after 3 months of service. Employee assistance programme.

Closing Date: Monday 4th August 2025

About the Role:

As Fundraising Manager, you will support the Director of Fundraising in implementing our charity's strategy across trusts & foundations and corporate fundraising. You’ll play a pivotal role in delivering fundraising plans, managing donor relationships, and leading income generation from both new and existing funders. This includes building funding propositions for corporate donors, securing grants, and stewarding relationships to maximise long-term support.

Main Duties and Responsibilities:

• Identify and apply for funding from trusts, foundations, and corporates.
• Cultivate and steward relationships with funders and major donors.
• Manage the full grant and partnership lifecycle—from research to reporting.
• Collaborate with the Head of Partnerships to secure income from strategic corporate partners.
• Develop compelling, impact-driven funding proposals tailored to donor motivations.
• Organise donor events and cultivation activities.
• Ensure GDPR compliance and effective donor acknowledgement systems.
• Maintain up-to-date records and reporting systems for pipeline management.
• Stay abreast of fundraising trends, especially in youth, employability, and CSR sectors.

About You:

You’ll be an experienced fundraiser with a track record of securing five- and six-figure gifts.

You'll have a passion for transforming young lives and thrive in a mission-driven environment. You bring a mix of strategic thinking and hands-on fundraising execution, with the confidence to engage major donors and corporates.

Experience, Qualifications, and Skills:

• At least 3 years' experience in fundraising, with success in securing significant grants.
• At least 2 years' experience in corporate fundraising or CSR partnerships.
• Strong written and verbal communication, with excellent proposal-writing skills.
• Outstanding research and analytical abilities.
• Proven ability to manage competing priorities and tight deadlines.
• Empathy for care-experienced young people and a commitment to the charity’s mission.
• Understanding of donor/partner motivations and corporate philanthropy.
• Experience with Salesforce or similar CRM desirable.
• Event management and knowledge of local funders and corporate CSR programmes is a plus.

If you have the passion and skills to drive income that directly supports care-experienced young people into meaningful careers, apply today and make a lasting difference.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.

You may have experience in roles such as: Fundraising Officer, Fundraising Manager, Senior Fundraiser, Corporate Partnerships Manager, Development Manager, Income Generation Officer, Major Donor Fundraiser, Grants Officer, or Corporate Giving Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Could you lead our Flagship LGBTQI+ specialist mental health service?  Islington Mind have an exciting opportunity to apply for the of role Outcome Senior Team Leader (LGBTQI+ specialist service). Due to the ethos of the project and funding requirements we are seeking a person from the LGBTQI+ community to lead this multifaceted service. Islington Mind has worked alongside volunteers and service users for over 40 years to co-create a unique, supportive and therapeutic LGBTQI+ community, supporting people with mental health difficulties.  This role offers the opportunity to join a well-established, skilled and committed team.  Please see the Job description for the full range of duties and role requirements.  

We offer:

• An inclusive and supportive work environment
• Competitive salary
• 26 days annual leave, plus bank holidays (Pro rata for part time hours)
• A pension scheme
• Access to Employee Assistance Programme

If you are interested, please visit our website, view the full job description and download the following documents:

1. The Monitoring Form

2. Application Form

We're looking for a kind, compassionate and resilient Therapist to join our Young People's services in Bromley and Ealing.

£6,936.00 per annum, working 8 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Anerley Station Road and Horn Lane are innovative young people semi- independent accommodation services. Anerley Station Road is based in one site in Bromley and Horn Lane is spread across two neighbouring sites in Eailing, both services support a broad range of service users including Looked After Children, Care Leavers, Unaccompanied Asylum-Seeking Children, as well as other young people being referred in for multiple support needs.
The services work closely with statutory services to provide wrap around support for each customer within the service. Support is provided by a large and skilled workforce with specialist roles.
We are recruiting for an experienced counsellor/psychotherapist to join the team who will lead in facilitating therapeutic groups and individual counselling /therapy for customers across the two locations spending 4 hours a week at each service.

The post holder will support the staff team in developing their psychological understanding and raising awareness in the emotional impact of working with young people, whilst leading on creating and maintaining a therapeutically informed programme for the team to deliver Psychological Informed Environment in the service.

The Therapist will work with young people to improve engagement with support services as well as providing in depth sessions with young people with the desired outcome of the young person having a clearer insight into their own emotional wellbeing.

The post holder will have a creative approach to engaging young people including group and individual therapy and will tailor their interactions to each young person (this could involve using any approach which might be easier for the young person to engage with: self-expression, mindfulness, art, creative writing etc.).

Key information and documentation will be kept up to the required standard as expected between a therapist and a client and the post holder will adhere to all relevant legislation that governs these professional relationships.

The post holder will work flexibly across the service and will use technology were appropriate to ensure time is effectively used across the service provision.

What you'll do:
* Adopt and implement a Psychological informed Environment in the service.
* To support the team in carrying out holistic assessments on appropriate support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers, and other agencies.
* To liaise with the multi-disciplinary team working collaboratively to ensure that full information is given (in case of risk) to enable a robust assessment of service-users.
* Lead on staff team debriefs following any serious incidents, develop workshops to assist staff in managing stress and wellbeing in the workplace and advise the manager on supportive interventions for the team as a whole
* Lead on team reflective practise sessions but also other creative activities for the team to aid reflection, insight, and best practise.
* To ensure recovery focused support plans are reviewed, evaluated, and amended in accordance with changing needs, presenting risks and individual preferences to promote recovery with an attitude of 'positive risk taking'.
* To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one-to-one basis to achieve positive outcomes within a given service timeframe.
* Provide structured support and guidance to other front-line staff in their area of expertise, building capacity and skills within the team, and contribute to the relevant internal specialist forum.
* Lead on external relationships with Mental Health professionals, including the Recovery team, maintaining excellent relationships with them.
* Develop and maintain links with key agencies and service providers in the local community.
* Demonstrate a commitment to the empowerment of service-users and a strong interest in co production and promoting people's rights.
* Knowledge and practical experience of using person centred tools to support recovery and development of service-users.

Please see our website for a full job deescription.

Who we are

ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before. We are currently Kent Charity of the Year and Kent Disability Charity of the Year and have a proven track record in delivering high impact services.

Summary of the role

The Legacy and In Memory Fundraiser will develop and lead on strategies to grow two vital income streams. This role will be instrumental in ensuring long-term sustainability for ADSS by inspiring supporters to leave a gift in their will or donate in memory of a loved one.

Main purpose of job

The Legacy and In Memory Fundraiser will lead the development and implementation of strategies to grow income from gifts in wills and in-memory donations. With a focus on both acquisition and engagement, this role is centred on building meaningful, compassionate relationships with supporters—encouraging them to consider leaving a legacy or making a donation in tribute to someone special. Through sensitive communication, targeted campaigns, and thoughtful stewardship, the fundraiser will support individuals in honouring their values or the memory of a loved one, while generating essential long-term income to sustain and advance the charity’s work.

The Role Responsibilities

· Develop and implement a legacy fundraising strategy to increase pledges and confirmed legacy gifts.

· Inspire legacy giving; create engaging campaigns and materials that encourage supporters to include a gift to ADSS in their will.

· Steward legacy supporters with care, ensuring long-term engagement and loyalty.

· Work closely with legal representatives and executors to ensure timely and sensitive management of legacy gifts.

· Build relationships with potential legacy donors through sensitive and well-informed communication.

· Develop and manage an in-memory fundraising programme that offers meaningful ways for supporters to honour loved ones.

· Support families and friends who wish to give in memory of loved ones, offering tailored and sensitive communication.

· Create engaging communication, content and materials for in-memory fundraising across multiple channels

· Ensure that legacy and in memory income from all channels and sources is coded and thanked in a timely manner and in accordance with relevant legislation and best practice.

· Create supporter journeys that provide empathy and support, encouraging long-term involvement.

Cross-Team Collaboration & Development

· Agree and monitor KPI’s and budgets.

• Use supporter data and insight to inform strategies and measure impact.
• Monitor sector trends and innovations in legacy and in-memory giving to shape plans and identify new opportunities.
• Communicate with wider team to encourage promotion of legacy and in memory giving.

Donor Database Management:

· Maintain and update our donor database, ensuring accurate records of donations, communications, and engagement history.

· Analyse giving performance and optimise programmes based on insights

· Track progress towards fundraising goals, preparing regular reports for senior leadership and stakeholders.

· Work within GDPR and the Fundraising Code of Practice at all times.

• Use CRM system to track donor journeys, manage pledges, and identify opportunities.

This job description is not exhaustive and serves only to highlight the main

requirements of the post holder. The Chief Executive Officer may stipulate other reasonable requirements.

We are looking for a compassionate and organised Welfare Administrator to join our Health & Wellbeing team at the Royal Hospital Chelsea.

About the Role:

Reporting to the Head of In-Pensioner Welfare, you’ll be the welcoming face of our department—providing front-of-house support and being a key point of contact for our In-Pensioners, their families, and external stakeholders. You’ll assist with a wide range of administrative and practical tasks that help ensure our Army veteran residents receive the care and support they deserve.

Key Responsibilities:

Respond to daily queries from In-Pensioners, families, and colleagues.

Assist In-Pensioners with tasks such as form-filling, booking appointments, and troubleshooting devices.

Coordinate transport and peer companions for hospital visits.

Maintain accurate records and manage the issuing of mobile pendants.

Support the planning of onsite activities, training, and workshops.

Provide general admin support across the Welfare team.

About You:

You’ll be empathetic and solution-focused. Professionalism, flexibility, and strong communication skills are essential, along with a proactive and supportive approach to teamwork.

This is a full time role working an average of 41 hours per week

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

Ask for references from those you have listed on your application form

Check your right to live and work in the UK

Check any declarations you have made on your application form

Ask you to complete a medical form

Carry out an Enhanced DBS application.

We are thrilled to be working with an awesome charity who are looking for an Interim Head of Philanthropy to join their team for an initial 6-month contract. This is a fantastic opportunity to join a philanthropy team that is going from strength to strength, with significant corporate partners and a growing major donor programme.

Key responsibilities

• Provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, major donors, and corporate partnerships.

• Strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines for long-term sustainability and impact.

• Lead the strategic development and delivery of philanthropy and corporate partnerships strategies, focusing on securing and sustaining six and seven-figure donations.

• Identify, research, and secure new income sources from trusts, philanthropists, and corporates, building and stewarding relationships for long-term benefit.

• Manage and grow an active portfolio of current and prospective donors, implementing tailored cultivation and stewardship plans to maximise lifetime value.

• Develop compelling cases for support and high-impact propositions that inspire, attract, and retain major supporters.

• Prepare and deliver persuasive proposals and pitches to win new corporate partnerships, developing the organisation's offer across CSR, CRM, employee engagement, payroll giving, and other models.

• Build and maintain a strong pipeline of corporate opportunities through strategic prospecting, creative cultivation, and partnership development.

• Oversee a programme of special events to cultivate and engage high-value supporters and prospects.

• Lead the prospect research function, ensuring a robust pipeline of opportunities, comprehensive due diligence, and compliance with ethical standards.

• Draft and negotiate partnership agreements, supported by legal advice, to protect the organisation’s interests and ensure clear commitments.

• Lead and own philanthropy business planning, budgeting, and reporting processes — monitoring performance, evaluating impact, and refining approaches as needed.

• Champion best practice and compliance, ensuring all activity meets legal and regulatory requirements including GDPR.

• Provide inclusive, values-driven leadership to the Philanthropy team — promoting excellence, innovation, and a collaborative, supportive culture.

• Recruit, develop, and retain talent in line with the organisation’s people policies and commitment to Equity, Diversity, and Inclusion (EDI).

• Embed the organisation’s values and strong commitment to EDI across all philanthropy and corporate partnership activity.

• Foster a culture of philanthropic success across the organisation, working closely with Trustees, the CEO, and senior leaders to maximise networks and relationship management.

• Act as a proactive member of the Senior Management Team, collaborating across directorates to drive innovation, solve challenges, and deliver shared goals.

• Work collaboratively across teams to create integrated delivery plans that maximise efficiency, alignment, and impact.

• Support the Director on organisational strategy, Board and committee papers, and risk management.

• Maintain positive, supportive relationships with colleagues across the organisation, championing a service-user-centred approach in all fundraising activity.

• Ensure the confidentiality, security, and ethical use of information in line with the organisation’s policies.

• Contribute to sustainable working practices and reduce the environmental impact of the organisation’s activities.

• Undertake continuing professional development to maintain expertise and support the organisation’s evolving needs.

• Actively participate in performance management, regular supervision, and development planning.

Person Specifications

• Significant proven experience in major donor and trust fundraising, with a track record of securing and growing six and seven-figure gifts.

• Demonstrable success in developing and securing strategic corporate partnerships to deliver substantial income.

• Strong experience writing compelling, audience-focused proposals and communications.

• Proven ability to build and sustain high-value supporter relationships.

• Experience developing corporate propositions that meet partner CSR objectives and the organisation’s strategic goals.

• Contract development and management experience.

• Confident budget management and financial planning skills.

• Experience leading teams and managing complex internal and external stakeholder relationships.

• Deep knowledge of major donor, trust, and corporate fundraising principles and best practice.

• Excellent written and verbal communication skills, including confident delivery of presentations and pitches.

• Strong organisational skills with the ability to manage multiple priorities and deliver against deadlines.

• Analytical thinking and the ability to assess opportunities, including understanding risk and return on investment.

• Excellent interpersonal skills, credibility, and the ability to influence at senior level.

• Creativity and strategic thinking to develop supporter-centric propositions and partnerships.

• Experience and confidence in prospect research and new business development.

• An enthusiastic, positive, and collaborative approach.

What’s on Offer:

• £249.01 per day + £37.35 daily holiday pay (£286.36 total PAYE) Outside London
• £260.87 per day + £39.13 daily holiday pay (£300.00 total PAYE) Inside London
• Full-time opportunity, 0.8 considered
• A flexible working set up, hybrid working, travel to London for SLT meetings and Donor meetings. 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button via our website.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Location: Bexley Refuges

Salary: £5,651 - £5,982.60 per annum (pro-rated based on an FTE of £28,255 - £29,913 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 7.5 hours per week (Part time 1 day a week)

Contract: Fixed Term Contract (Until 31st March 2026)

Closing Date: Friday 25th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Sanctuary Scheme Administrator at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.

About the Role

We are seeking a Sanctuary Administrator to join our team one day a week to provide home security to victims of domestic abuse.

You will be responsible for collating referrals from the Bexley SASS team and contacting service users to discuss safety items that best suits their needs.  You will complete the relevant client paperwork and be responsible for the purchasing, budgeting, and ensuring stock is purchased and accounted for. In addition, you will collect and record feedback from service users.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG and safeguarding. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have some knowledge of domestic abuse and its impact on women and children.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you passionate about education and eager to make a difference? Join our dynamic and mission-led team as an Educational Programme Coordinator. You’ll play a vital role in delivering high-impact tuition programmes, helping students overcome barriers and reach their potential.

If you're an organised and empathetic communicator who thrives in a fast-paced environment, this role offers the perfect blend of responsibility, variety, and purpose.

What You'll Do:

• Set up and manage tuition programmes for schools and Local Authorities and charities.
• Match tutors to students based on individual needs, availability, and subject expertise.
• Act as the main point of contact for families, tutors, school/LA staff, and link workers throughout each programme.
• Review EHCPs, student profiles, and supporting documentation to understand individual learning needs and tailor support accordingly.
• Respond to new tuition referrals and gather the information needed to plan appropriate support.
• Deliver tutor induction sessions to support onboarding and prepare tutors for their roles.
• Complete Risk Assessments prior to the start of each tuition programme.
• Share lesson feedback, gather input from stakeholders, and monitor student progress.
• Report on the impact of tuition and flag any concerns or areas for improvement.
• Attend tutor interviews and liaise with the recruitment team to fill roles.
• Troubleshoot and resolve issues throughout the day to ensure smooth programme delivery.
• Attend regular stakeholder meetings and share updates on student progress.
• Refer any safeguarding concerns to the Designated Safeguarding Lead (DSL).

We’re looking for someone who:

• Communicates clearly, empathetically, and professionally with a wide range of stakeholders.
• Builds trust and maintains strong relationships through consistent, responsive, and thoughtful communication.
• Is highly organised, with excellent attention to detail and the ability to manage multiple programmes and priorities at once.
• Stays calm and adaptable in a fast-paced environment, responding to challenges with confidence and a problem-solving mindset.
• Takes initiative to resolve day-to-day issues and improve systems and processes where needed.
• Is proficient in Google Sheets, Docs, and Gmail, and comfortable learning new digital tools.
• Has a genuine interest in education and in supporting students with diverse and complex needs.
• Has experience providing administrative or operational support to a team, ideally within an educational or youth-focused setting.
• Can work from our office in Angel, London four days a week, with the option to work remotely one day per week.
• Shares our commitment to safeguarding and promoting the welfare of children and young people.

Bonus if you have:

• Experience working with children with SEND, SEMH, and EHCPs.
• Knowledge of the UK education system.
• A background in teaching or coordination.
• Experience using tracking systems or CRMs.

Benefits
What We Offer:

• A friendly, supportive team that values growth and collaboration.
• Comprehensive training and development opportunities.
• Generous benefits package, including:
  • 26 days of annual leave (plus Bank Holidays).
  • Private health insurance with dental, physiotherapy and mental health support.
  • Discounted gym memberships
  • Enhanced parent policies.
  • Regular team socials, events, and celebrations.
  • Workplace Pension
• Salary: £24,000 - £27,500

About Us:

At Tutors Green, we believe every student deserves access to high-quality education—regardless of their background or circumstances. For over ten years, we’ve worked closely with schools and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.

We currently partner with over 100 schools and multiple Local Authorities across the UK. Our tutors support students with a wide range of needs, including those with SEND, SEMH, and EHCPs, and our team is committed to providing compassionate, impactful support where it’s needed most.

It’s an exciting time to join Tutors Green.

Demand for our services has grown rapidly, our internal team has doubled in size, and we’re working with more students, schools, and charities than ever before. As we continue to scale nationally, we’re looking for dedicated individuals to help us deliver life-changing education to the young people who need it most.

An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this for you as part of the pre-employment checks.
 

Applications close on Friday 8th August. 1st stage interviews start immediately. Final stage interviews start in the week beginning Monday 21st July in our offices in Angel. Apply early to avoid missing out.
 

As part of our recruitment process, online checks on public profiles may be conducted in line with data protection laws. We ensure all checks are fair, non-discriminatory, and free from bias based on protected characteristics. Applicants are encouraged to maintain professional online profiles.

By applying, you consent to Tutors Green storing your personal details in our secure, GDPR-compliant database. We respect your privacy and will use your information solely for recruitment purposes. 

Closing date: 04 August 2025 at 00:00

Finance Assistant

Purpose of the role:

We are looking for a highly organised and detail-oriented Finance Assistant to support our Finance function in its day-to-day operations. This role is key to maintaining accurate financial records, supporting payment processing, and ensuring robust financial administration. You will work closely with the Head of Finance and play a critical role in supporting internal processes and contributing to the effective financial management of The Churchill Fellowship.

Key responsibilities:

Financial Processing and Bookkeeping

• Perform day-to-day bookkeeping duties and ensure timely and accurate data entry
• Process supplier invoices and Fellows' grant payments via the purchase ledger
• Prepare weekly payment runs and ensure payments are accurate, authorised and recorded
• Manage and reconcile credit card transactions and receipts
• Manage the Finance@ inbox, respond to queries, and escalate issues where appropriate
• Maintain accurate and up-to-date records of all transactions, including bills, payments, and expenses

Bank and Account Reconciliations

• Reconcile all bank accounts on a monthly basis
• Reconcile credit card accounts monthly and ensure supporting documentation is complete
• Reconcile investment accounts and balances each month
• Support monthly income and expenditure reporting to assist internal financial monitoring

Registers and Schedules

• Maintain the Fixed Asset Register in Xero and ensure assets are correctly recorded
• Update and maintain the Prepayments schedule
• Maintain Gift Aid records and prepare reconciliations for claims

System Updates

• Update financial records in Salesforce, including recording of grant payment dates
• Support the audit process by preparing accurate financial records and providing documentation
• Code and enter all transactions promptly and accurately in the accounting system
• File and maintain financial documents (both digital and paper) in accordance with retention policies

General

• Due to the nature of the role, on occasion, you may be required to work some evenings and weekends in order to fulfil the obligations of your role.
• You may also be asked to carry out other reasonable duties in line with the scope of the role and needs of the organisation.

Person Specification

Qualification: 

• Degree level or equivalent transferable skills - Desirable
• AAT qualified or equivalent experience - Desirable

Skills and Experience 

• Demonstrable experience in bookkeeping and purchase ledger
• Experience preparing payment runs and managing account reconciliations
• Experience working with accounting software (Xero, Sage, or similar)
• Experience using CRM systems such as Salesforce - Desirable
• Experience maintaining financial schedules and registers (e.g. assets, prepayments)
• Excellent attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to manage multiple tasks and prioritise effectively
• Proficient in Microsoft Office, particularly Excel
• Strong written and verbal communication skills - Desirable

Personality Characteristics 

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
• The ability to work with good humour, tact, and diplomacy
• Commitment to confidentiality and data integrity
• Alignment with TCF’s values, purpose and commitment to equity and inclusion
• Passionate about achieving excellence through personal development and continual learning

About our charity

Join us to support people-led change across the UK 

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary £35,000 per annum (pro-rata 22.5 hours per week)
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 weeks paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. 

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout.  

Purpose of the Job

UK Youth is seeking an exceptional Project and Events Manager to drive the logistical planning, launch and delivery of the Joined Up Institute. Building on the success of the Joined Up Summit, the Joined Up Institute will be a groundbreaking year-round learning opportunity for practitioners across the youth, education, employment, health, social care, youth justice, business, government, and civil society sectors united by a common mission: to transform opportunities and outcomes for young people through cross-sector collaboration and evidence-based solutions. 

Reporting to the Network Development Consultant, you will be responsible for providing the technical and operational expertise to ensure the successful delivery of key convening events that form part of the Joined Up Institute learning journey. You will work closely with the Director of Network Delivery and a cross functional project team to coordinate all aspects of project planning, implementation, monitoring, and evaluation of the events and providing wider project management support as needed. The role requires a highly organised, detail-oriented, and proactive individual with strong project management skills and experience delivering complex, innovative large-scale events.

Key Responsibilities

• Project Management, Planning and Co-ordination 

• Stakeholder Management and Communication 

• Event Management and Logistics 

• Budget and Resource Management

Experience we're after

• Proven experience in project management, with a track record of delivering complex, large-scale projects

• Proven experience in successfully planning, delivering and managing large, complex or an ongoing series of events (e.g. a professional development programme)

• Experience of working with young people/ youth sector and understand the challenges they face 

• Experience of connecting cross sector networks and understand the challenges and opportunities in this space 

• Experience of using digital platforms (CRM/stakeholder management systems) to engage networks and communities

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

• Closing date for applications will be 28th July 2025 at 9am
• Interviews are scheduled to take place w/c 4th August 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.