Customer experience lead jobs in partington, greater manchester
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week, full time
Start date: September 2025 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £33,220 - £38,370 per annum if based in London. £30,645 -£35,795 per annum if based in Manchester, Nottingham, Newcastle or Bristol. Salary banding is dependent on the skills and experience criteria detailed below. £312 yearly tax-free work from home allowance. Salaries are reviewed annually in August.
Applications will close 9am, 21st July.
Interviews will be taking place w/c 28th July 2025.
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from disadvantaged backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
This is a great opportunity for a motivated and ambitious fundraiser with experience in trusts, foundations and/or corporate fundraising to join upReach as we deliver our three-year strategy (2024–2027). The successful candidate will contribute to the growth of upReach through the development and stewardship of relationships with trusts, foundations, and corporate partners, and by helping secure five and six figure grants and gifts.
Reporting to the Senior Fundraising Manager, this role will manage a portfolio of funders and help the wider team to meet income targets. You will work collaboratively across the organisation including the delivery and impact teams, finance, partnerships, and Senior Leadership Team (SLT).
CORE RESPONSIBILITIES
Working with stakeholders (internal and external)
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Develop and maintain positive, mutually beneficial relationships with key external contacts, including funders and volunteers.
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Champion and model a culture of outstanding relationship management.
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Make the fundraising ‘ask’ as and when appropriate.
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Respond promptly to requests for information and action from supporters.
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Report and disseminate the key issues to emerge from supporter feedback.
Fundraising
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Independently manage a portfolio of charitable trusts & foundations, and corporate supporters, giving at the five and six figure level. Steward these relationships delivering the highest levels of donor care.
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Research and identify potential new funding opportunities to build the team’s pipeline.
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Lead on the cultivation of your own pipeline of new funders, working creatively to find opportunities to engage organisations with our work.
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Develop compelling, comprehensive funding proposals for trusts & foundations and companies, to renew existing partnerships and secure funding from new organisations.
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Work closely with colleagues in the Data & Impact and Programmes team to prepare and write donor reports and other impact communications.
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Contribute to the smooth delivery of philanthropic corporate partnerships including employee engagement, staff fundraising activities and volunteering.
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Prepare and thoroughly brief senior colleagues ahead of meetings with potential and existing funders.
Financial
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Contribute to team fundraising income target (circa £2m) in line with the overarching strategy.
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Help track progress against income targets and report on performance regularly to the fundraising team.
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Contribute to the management of budgets and assist in preparing forecasts and annual plans.
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Flag risks or opportunities that may affect income generation to senior team members.
Team Support and Collaboration
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Manage team members on our graduate programme (rotatees) on fundraising projects as required.
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Play a proactive role in facilitating a positive, collaborative and high-performing fundraising team culture.
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Attend and contribute to regular team meetings and planning sessions.
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Work with teams across the organisation to ensure fundraising plans align with organisational needs and priorities.
Systems and Processes
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Maintain accurate and up to date records on the CRM to enable effective donor, supporter, supplier and volunteer relationship management.
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Comply with the organisation’s data protection obligations, charity law and other legal requirements.
Other
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Continue to develop fundraising skills and knowledge, including keeping up to date with best practice and sector trends.
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Carry out additional fundraising and administrative tasks as needed to help the team.
SKILLS AND EXPERIENCE
To be successful, it is anticipated that you will have experience working in a fundraising role within a charity or similar environment. The ideal candidate should display these skills:
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Significant experience working in a fundraising or similar role within a charity or nonprofit setting, to include writing funding proposals and stewardship reports.
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Knowledge of high value fundraising techniques including a clear understanding of prospecting, cultivating, securing and managing partnerships.
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Strong communication and storytelling skills, both written and oral, with the ability to turn complex ideas into concise and effective cases for support.
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Excellent organisational skills and attention to detail
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Able to manage a varied workload and balance conflicting priorities to meet deadlines.
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Confidence working independently, as well as collaboratively in a team environment.
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Ability to build effective working relationships with internal and external stakeholders.
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Some familiarity with data protection, GDPR and good practice in donor stewardship.
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A desire to learn, grow and develop a career in fundraising.
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A strong alignment with upReach’s mission and a passion for tackling barriers to social mobility.
If you are interested in the role but do not meet all of the criteria, we’d still love to hear from you. We’d also welcome a call to discuss the role further if that would be helpful for you.
SKILLS & COMPETENCIES
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Motivation - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths to provide support to the wider team where needed.
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Leadership - Takes responsibility for leading on set projects, creating a supportive environment for any others working on the project, and inspiring the wider team by keeping them informed on progress.
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Continuous improvement - Pursues this continuously, focusing on developing specific skills needed in your role, actively implementing any learnings from training, and measuring your performance.
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Planning and organising - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.
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Problem solving & decision making - Being the key problem solver within an area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions
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Innovative - Proactively suggestions to improve the team’s current working methods, applying own knowledge and expertise to solutions
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Management (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or area of leadership, and able to manage partnerships / external relationships effectively
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Commitment to social mobility - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders
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Communication - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.
Team Culture & Benefits:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working
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Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
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Birthday leave and volunteer leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increases to 5% after 5 years of working with us.
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Cycle-to-work and tech buying schemes.
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Monthly socials
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Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
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Summer Hours (early Friday finishes from June to Aug)
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Personal Development Budget, activated after 6 months in the role
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Monday, 21st July at 9 am.
Equal Opportunities
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+. During the application process you will be asked to fill out your diversity information, this will not effect your outcome and cannot be seen by application reviewers and interviewers. All diversity data collected is anonymous.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst you will work within a team of skilled analysts. A key programme you will become an integral part of delivering will be a community based, preventative emotional resilience and wellbeing pilot called Turning Tides
Turning Tides is a two-year pilot programme testing innovative means of protecting and promoting the mental health and wellbeing of vulnerable young people along the North Yorkshire Coast. The programme leverages local organisations and their expertise, providing each young person a dedicated coach who works to identify a participant's strengths and ambitions – and takes a community-based asset development approach to match those goals with opportunities in the local area.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
Please note we are only accepting applications via the 'redirect to recruiter' link to the Applied platform.
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues. Once we have concluded the process we would like the successful candidate to start in mid August if possible.
We will be taking applications for this role on a rolling basis so encourage you to apply early as the advert may close prior to the deadline.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
Non Charity Employer
51 - 100
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area
Working pattern: Remote work with regular travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.
Deadline for applications: 2nd July 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage for 30 years, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off
- Flexible working (Wednesday must be a working day, choose the other 2 days and adapt your working pattern to suit you as long as you complete your hours between 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, any type of casework or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
- frontline support service experience
- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
- research and advocacy skills – you will reach out to other organisations to support your cases where required
- competent I.T skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We are happy to receive cover letters in an alternative format, for example, a short video telling us why you think you're the perfect fit for Brake. These can be sent via email.
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced Trusts and Statutory fundraising expert, ready to help transform the lives of children and young adults with complex disabilities, enabling them to reach their potential and live their best lives?
This is a truly unique opportunity to shape and drive a vital income stream, working alongside a high-performing and supportive team, to deliver one of the charity sector's most ambitious fundraising campaigns.
Salary: £42,648-£47,387 (depending on experience)
Contract: Permanent, either full time or reduced hours considered (4 days)
Location: Hybrid, between home and the Cheadle Hulme fundraising office
Benefits: 25 days holiday (+bank), 4% employer pension
Culture: Genuinely flexible, life and family-friendly culture (as well as perks like the employee assistance programme, onsite gym and yoga classes)
About the charity
From its world-class campus, Seashell aims to provide exceptional education and care for children and young adults with the most complex and profound needs, driven by an amazing workforce.
Seashell is midway through the largest fundraising appeal in its 200-year history, and the largest by any similar charity in the UK. It will see the campus become the national centre of excellence for the education and residential care of children and young adults with the most complex needs.
The new state-of-the-art school building is now open - marking a major milestone - with an exciting capital development for the college set to follow in 2026
About the role
You'll take the lead on trusts, foundations and statutory fundraising strategy, securing significant income for capital redevelopment projects and day-to-day revenue.
Your focus will be on developing and delivering compelling cases for support and managing relationships with high-level grant-making trusts and statutory funders to drive six and seven figure gifts. You'll also manage a Trusts and Philanthropy fundraiser, supporting their growth and ensuring strong stewardship, reporting and data compliance for your team.
About you
We're looking for a strategic, proactive fundraiser who aims to deliver exceptional results. To apply, we'll be looking for you to be:
- An experienced trust fundraiser with a track record of securing six and seven figure gifts.
- A natural relationship builder, able to engage and influence senior stakeholders.
- A confident leader, with the capability to manage and motivate fundraisers.
- Strong communication skills, both interpersonally and in writing.
- Highly organised, with capacity to manage competing priorities calmly under pressure.
Experience with major donors and Raisers Edge CRM would come in handy, but could equally provide a great learning opportunity.
If you're as excited as we are about this opportunity, please get in touch with a copy of your profile or CV to Amelia Lee at Charity People.
If your experience hits the mark, then we'll be back in touch with the role profile and details on how to apply.
Deadline: 9am on Friday 4th July
Interview dates: To be confirmed soon and will be included with your 'how to apply' info.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Thank you!
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.
Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s West Berkshire statutory advocacy services. This includes IMCA, Paid Rep, Care Act and IMHA. Our Service Manager is also responsible for the delivery of SWAN’s social value projects in West Berkshire.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the West Berkshire team’s performance. Service Managers are experienced and inspirational leaders. You will be working remotely, but within easy commuting distance of West Berkshire. They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.
FTE salary is £31,602.88 - £34,533.32 (actual £25,623.97 - ££27,999.99) and the lower salary will be paid to new starters unless they hold the relevant qualifications.
Registered Charity
101 - 500
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy.
The client requests no contact from agencies or media sales.
Thank you!
The Woodland Trust is looking for a Property and Carbon Projects Coordinator who will coordinate day-to-day management of the Woodland Trust’s land and property processes, and third-party carbon projects, particularly in Scotland where the majority of our carbon projects are under development
The Role:
• Support the delivery of Woodland Carbon Code projects by producing documentation, managing project data, and helping meet compliance and audit requirements.
• Act as a first point of contact for Land & Property queries and communications, ensuring smooth and professional engagement.
• Provide administrative support, including managing purchase orders, sales invoices, and maintaining estate and land data systems.
• Assist with the creation of estate reports, legal documentation, and processes for site-specific data collection.
• Conduct or support WCC validations both on and off the estate and liaise with landowners on carbon projects, helping track progress and ensure verification standards.
• Build strong internal and external relationships to support project delivery and stay informed on evolving carbon standards and market developments.
• This role includes a mix of working from home and at one of our regional offices.
The Candidate:
We’re looking for someone who can bring or is keen to develop the following:
• A good understanding of - or willingness to learn - estate functions, legal requirements, and natural capital codes such as the Woodland and Peatland Carbon Codes.
• Basic knowledge or experience of woodland creation for conservation and carbon benefits.
• Awareness of woodland creation grant schemes across the UK nations.
• Strong organisational skills and the ability to work collaboratively with both internal teams and external partners.
• Excellent attention to detail with confidence in data handling and using Microsoft Office, particularly Excel.
• Effective communication and negotiation skills to support stakeholder engagement and project delivery.
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams week commencing 7th July 2025.
The client requests no contact from agencies or media sales.
Thank you!
Events Officer
Reference:JUN20252370
Location: Flexible in UK
Salary: £30,075.00 - £32,108.00 Per Annum
Contract: Fixed term until 31st March 2026
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The Events Officer is a pivotal member of the Events HQ team, responsible for assisting with the planning, coordination, and execution of a diverse portfolio of events as outlined in the Events HQ roadmap. This includes providing expert consultancy to the wider organisation, ensuring a unified and professional approach to all event activities.
Collaborating with specialists across the charity and the Brand and Marketing directorate, you will support the development and maintenance of logistical and administrative frameworks that enable successful event delivery. By leveraging your expertise, you will help create events that inspire action and align with the charity’s strategic outcomes.
What's the role about?
Working in a dynamic and collaborative environment, you will play a critical role in delivering audience-focused events that engage supporters, members, and stakeholders. This includes high-value cultivation events, engagement initiatives, and webinars. You'll work closely with the Events HQ team to develop comprehensive project plans, conduct thorough risk assessments, and ensure seamless on-the-day logistics, guaranteeing a high-quality experience for all participants.
A key aspect of the role involves building and maintaining strong relationships with a wide range of stakeholders, including internal teams, external specialists, suppliers, and partners. You will act as a key liaison for speakers, providing necessary briefing materials and training, especially for online event delivery. Your ability to inspire and engage others is essential to the successful execution of events.
The role demands significant expertise in event logistics, from initial planning and risk management to live event operations. You will be a strong project manager, adept at handling both proactive and reactive tasks with a solutions-focused approach. You'll be skilled in using databases and CRM systems to manage relationships, as well as tools for budget and supplier management, ensuring the efficient allocation and oversight of resources.
Through your work, you will contribute significantly to the charity’s mission, engaging more diverse audiences and encouraging them to take action for nature through time, money, voice, and choice. Your dedication to excellence and strategic impact ensures that all events achieve their desired outcomes and uphold the organisation’s values.
Essential skills, knowledge and experience:
- Demonstrable experience of supporting and leading on elements of events of varying sizes - including events for over 1,000 people, including high-value cultivation events, engagement events, and webinars.
- Strong project management skills with the ability to manage multiple events simultaneously, meet deadlines, and adapt to changing priorities.
- Experience of delivering online events to over 500 attendees, including live polling, panel discussion and working with production companies
Desirable skills, knowledge and experience:
- Experience in managing and prioritising multiple objectives, workstreams and communication priorities.
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a diverse range of stakeholders.
- Comprehensive understanding of event logistics, including risk assessment and health and safety considerations.
- Knowledge of marketing and communications strategies related to event promotion and audience engagement.
Additional information:
As part of event delivery there will be some evening and weekend working, including late night/early hours set up occasionally.
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wed, 9th Jul 2025
We are looking to conduct interviews for this position from 16th July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of a DBS/PVG/Access NI in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
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Using Anonymous Recruitment
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First Steps ED are looking for a passionate and strategic Head of Fundraising and Communications to join our team and help make a difference in the lives of those we support. First Steps ED provide person-centred support to our service users for a range of disordered eating and eating disorder presentations.
The Head of Fundraising and Communications will lead on the development and implementation of strategies to diversify and grow our income streams, strengthen our brand, and increase engagement with key audiences. Reporting directly to the Chief Executive Officer, the postholder will be responsible for building and maintaining relationships across trusts and foundations, corporate partners, individual donors, and community supporters. This role will also oversee all aspects of external communications and marketing, ensuring a consistent and compelling voice for the organisation across digital, print, media, and stakeholder channels.
The Head of Fundraising and Communications will provide line management and strategic direction to the fundraising and communications team, with accountability for delivering income targets and enhancing the charity’s profile and impact.
Role Overview:
This position requires a strategic leader who will be a proactive engagement lead and support the charities overall strategy and mission. You will have a proven background of successful fundraising activities, diversifying engagement and income and cultivating key relationships through communication strategies.
Key Responsibilities:
This is an opportunity to develop and shape the fundraising and communications strategy for a growing charity, in an are that is getting more and more attention. The role will require an agile mind to adapt to the ever changing environment, and in return the charity leadership promises flexibility and understanding, as we test learn and adapt these strategies.
Some of the area you are expected to work on are the following, and the rest can be defined by you:
- Budgets and Targets: You are directly responsible for the budgets, and income targets attached to Fundraising and Communications.
- Engagement and Income Diversification: Develop and implement strategies to diversify income streams, including legacy giving, corporate partnerships, individual donations, and major donors.
- Marketing and Communications Strategy: Create and implement strategies to reach a wider audience through innovative marketing and communications channels.
- NHS and Private Sector Opportunities: Identify and pursue new business opportunities within the NHS and private sector.
- Relationship Management: Manage key relationships with donors, partners, and stakeholders.
- Team Leadership: Manage and support Fundraising, Marketing and Communications officers, ensuring alignment with fundraising goals and charity objectives overall.
- Lead our flagship campaigns: This year we are developing an online campaign, currently called Scroll Safe, to tackle the issues with online safety, we are included in the parliamentary act, and we wish this to be a multi-year campaign. It is in development for 2025, and you are expected to hit the ground running. Other campaigns include Eating Disorder Awareness Week, and Christmas.
- Digital Agency and PR Management: Oversee the work of digital agencies and PR consultant to enhance online presence and engagement with public relations and media outreach.
- Ambassadors and Patrons Management: Engage and manage relationships with ambassadors and patrons to leverage their support and influence.
- Web Development Leadership: Lead the development and maintenance of the charity's website to ensure it effectively supports fundraising and communication efforts as well as providing clear and concise support to our service users, carers and professionals.
- Manage our portfolio of events: We have an emerging trend in challenge events, and we manage these carefully and mindfully especially long-distance sporting events. This requires key insights in trends and work with our marketing team on key insights.
- Working with the CEO: You will identify opportunities for strategic communications and growth. You will network with likeminded individuals from other charities and build sector connections.
- Senior Leadership Team: You will be an integral part of our Senior Leadership Team, which means working across the whole charity on tasks that may pop up, and planning with the team our Organisational Development.
Qualifications:
- Experience: Minimum of 5 years in a senior fundraising and communications role, preferably within the charity sector.
- Education: Bachelor's degree in Marketing, Communications, Relationship Management, or a related field.
Skills:
- Strong strategic planning and implementation skills.
- Excellent written and verbal communication skills.
- Proven ability to manage multiple projects and meet deadlines.
- Proficiency in fundraising software and CRM systems.
- Strong leadership and team management skills.
What we offer
- 28 days annual leave (pro rata for part time)
- Enhanced sick pay
- Company events
- Blue Light Card
- Access to our Employee Assistance Program + Wellbeing App
- Company pension - 5% employee, 3% employer
- On-site parking
- Referral programme
- Work from home (depending on role)
- Accredited training programme towards CPD
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Should we met our target number of applications we reserve the right to close the advert earlier than the closing date.
Registered Charity
51 - 100
To ensure everyone impacted by eating disorders and disordered eating has access to professional care.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Insights Officer
This is a newly created Data Insights Officer role within the Systems team, where you will significantly enhance the capacity and expertise in data analysis and reporting.
You will be instrumental in embedding a data-driven culture, driving analyses and insights to feed into decision making throughout the Network.
The focus for this role will be supporting the Network's young people’s engagement strategy. The Data and Insights Officer will contribute to reporting design, ensuring data informs decision-making at all levels, and will provide ongoing support through tracking the impact of new young people engagement initiatives, helping identify indicators for success.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Data Insights Officer
Location: Hybrid working (two days a week in the Bolton/London office combined with home-working and travel across the Youth Zone network as required)
Salary: £34,000 - £39,000 per annum (dependent upon experience)
Contract: Permanent
Hours: Full-time (37.5 hours/week)
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: Friday 18th July at 9am – please note we may close this advert early dependent on the volume of applications. So if this is of interest, it’s a good idea to apply ASAP!
First stage interviews (virtual): Thursday 31st July 2025
Second stage interviews (in-person): Thursday 7th August 2025, Wolverhampton
About the Role
You will play a vital role, driving enhancements in data capture and strengthening the Network's ability to demonstrate the measurable impact of its youth work. This will involve collaborating closely with teams across the organisation and the Youth Zone Network to understand their data requirements and provide tailored reporting and insights.
This role is perfect for someone who can translate complex data analysis into compelling narratives within a youth work context, drawing out insights to shape recommendations for the Network.
About You
You will be adept at communicating insights clearly and accessibly to diverse audiences. A passion for the power of youth work and a commitment to supporting Youth Zones in increasing engagement with young people are essential. You will bring expertise and creativity to drive improvements in data capture, analysis and insights, and will thrive in a flexible environment, including working collaboratively across different teams.
You will have previous experience in a similar data analysis role handling large datasets, along with experience with Salesforce (CRM) and working with young people or in a youth work setting.
As a growing and ambitious charity, the role offers a challenging and rewarding opportunity with significant responsibility, variety, and the chance to be part of a team dedicated to empowering young people to reach their full potential.
If you’re ready to make a real difference we would love to hear from you!
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.
About the Organisation
A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Data, Insight, Data Insight, Data Analysis, Data Analyst, Insight Analyst, Data Insight Analyst, Senior Analyst, Business Analyst, Reporting Analyst. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Fundraising Assistant, you’ll play a key role in supporting all aspects of our fundraising activity – from day-to-day operations to our ambitious Transforming Lives Appeal. You’ll work closely with individuals, community groups, and organizations to inspire and maximize their fundraising potential.
About the role
• Support all aspects of fundraising for both day-to-day needs as well as the Transforming Lives Appeal
• Proactively work with individuals, community groups, and organisations to encourage and maximize their fundraising potential
• Assist in the development of strong relationships with donors and supporters by engaging them on a professional level and understanding their motivations
• Assist in delivering the fundraising events programme contributing your ideas to help develop and plan events and supporting their delivery
• Engage with students and staff on an ongoing basis to facilitate the understanding of their fundraising needs as well as to be able to host tours of the trust in a knowledgeable manner
• Assist in all aspects of administration from taking calls, answering emails, and general administration tasks
• Deliver a consistent and high quality of supporter engagement through all enquiry channels
• Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience
What we’re looking for:
• GCSE English and Maths grade 4/C or above
• Experience of charity, sales, marketing or administration
• Excellent organization and administrative skills
• Excellent IT skills and good understanding of social media
• Working on databases
• Self-motivated with a flexible approach to working including being available to assist with events during evenings and weekends
• Excellent presentation, interpersonal and written communication skills with an attention to detail – able to interact at all levels within the trust in a professional and engaging manner
• Full clean driving license – post holder to be prepared to use own car in line with Trust driving policy
About Seashell
Seashell has a simple mission; to help children and young adults with the most complex needs, and their families, live their best lives. It is a truly inspiring place to work. We celebrated our 200-year anniversary in 2023 and have been based on our current campus in south Manchester since 1952. Our amazing workforce of over 600 staff educate and care for 150 young people who attend our school and college, 50 of whom live with us on site in our 17 residential houses.
Seashell is nationally recognised for its skilled workforce who are trained to educate and care for children and young adults who have the highest needs in the UK, and which include a complex range of visual, hearing and multi-sensory impairments, severe and complex autism, as well as physical disabilities.
Seashell’s exciting new vision launched in 2022 and reads: “Seashell aims to be exceptional in educating and caring for children and young adults with the most complex needs, with an amazing workforce supporting families from its world class campus, and to share its excellence on a national and international platform.”
The journey towards this vision has already begun and new, state of the art facilities are being built. Following the construction of a residential village in 2015 and a world class school and shared services building which opened in February 2023, we are embarking on the next phase of our site transformation - a new college and inclusive sports and wellbeing facilities which is set to be delivered in 2026. Following this we will continue with our campus transformation, with plans for several capital projects including a knowledge hub, forest school and tree house, sports pavilion, and a hydrotherapy centre.
If you would like to work for an inspirational, values driven Northwest charity and make a real difference to the lives of our very special students, please apply for this exciting role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Insight Officer (Children and Young People) - Engagement Development
Location: Home-base within the UK or based at one of our sites or Head Office in London.
Salary: £35,000 pro rata
Hours: 37.5 per week
Contract: 13 month fixed term contract
This is an exciting time to join the Engagement Development team as we evolve our programmes, projects, and initiatives to help a wide range of audiences benefit from the transformational power of plants and gardening. We are undergoing a period of development across the Learning and Public Engagement division, taking an evidence-based approach to setting our future plans and goals. Reporting to the Insight and Impact Manager, as Insight Officer (Children and Young People), you will lead in collating insight for three key projects, two connected to our learning programmes and one around Young Garden Adventures for Public Programmes. This role offers a unique opportunity to shape a project from the ground up, using pedagogical insight, behaviour change theory, and user feedback to strategically inform new programmes.
We seek a collaborative and analytical individual with a keen eye for detail and a passion for data-driven decision-making, particularly around understanding children and young people. You will be naturally curious, always seeking to uncover deeper insights and trends that can drive our work and communicate the division's impact.
With strong communication skills, you can translate insight into clear, actionable recommendations for diverse stakeholders. Your collaborative nature will ensure you work effectively across teams, fostering a culture of continuous improvement and innovation. Adaptable and forward-thinking, your commitment to making a meaningful impact will be evident in your work, and you’ll be able to present insights and evaluations through various mediums, including reports, videos, presentations, and supporting funding applications.
Working for the Royal Horticultural Society
To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.
And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.
Safeguarding and Inclusion
The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.
We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.
