Customer experience lead jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
(1-year Maternity Cover)
£24,000 pa + benefits (including 25 days annual leave, company car and pension)
South West Care Team (Swindon and Wiltshire areas)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Date to be confirmed
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Job Type: Full time; Permanent
Location: Godalming, UK (hybrid working pattern 2x days in the office: Team days Tuesdays & Thursdays)
Salary: £45,000 to £48,000 per annum (depending upon skills and experience)
Join our passionate and successful Global Fundraising team and use your strategic and creative expertise to help grow legacy giving across the UK and internationally.
About Us
Compassion in World Farming International is a leading global organisation dedicated to ending factory farming worldwide. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, we have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.
Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.
Our international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and our six other fundraising markets in the USA and Europe.
About the Role
As our Senior Legacy Marketing Manager, you’ll lead the strategic development and delivery of Compassion in World Farming’s legacy marketing programme across the UK and internationally. This is a vital role within our Global Fundraising team, offering the opportunity to help shape a sector leading legacy strategy, that inspires supporters to leave a lasting gift for farm animals and the planet.
As part of this exciting role, you’ll be responsible for all UK legacy marketing communications, from direct mail and digital campaigns to events and supporter engagement, ensuring our messaging is compelling, compassionate, and aligned with our values. Internationally, you’ll help to support the fundraising teams in six key markets (France, Italy, Netherlands, Spain, USA, and Poland) to deliver locally relevant legacy campaigns, providing strategic guidance, content, and training.
About You
To succeed in this role, you’ll need to be a confident and strategic legacy marketing professional, with a proven track record of delivering impactful campaigns that inspire supporters to leave a very special gift. You’ll need to have a deep understanding of legacy fundraising, ideally gained within the charity or NGO sector, and be comfortable working across both UK and international markets.
You’ll need be highly organised, proactive, and detail-oriented, with outstanding copywriting and creative skills. You will know how to craft compelling messages for direct response and be confident managing multi-channel campaigns. You will need to be able to work in a collaborative manner and skilled at engaging supporters with sensitivity and care. You’ll be comfortable managing budgets, suppliers, and data, and have a strong grasp of CRM systems (ideally Salesforce).
Why Should You Apply
This is a rare opportunity to lead a global legacy marketing programme that directly supports a mission to end factory farming. At Compassion in World Farming, you'll be part of a passionate, purpose-driven team that values your voice, supports your growth, and empowers you to make a real difference.
Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Our comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 GP access and Employee Assistance Programme
- Free onsite parking and office next to mainline station
- Optional savings schemes like the Cycle Benefit scheme
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities
- Hybrid working model (dependant on role and location)
- A defined contribution pension scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App
How to Apply & Key Dates
If you have the skills and experience to excel in this role, we are keen to hear from you and welcome your support in contributing to our globally impactful cause. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job. We kindly ask that you do not include a photo in your CV. This supports a fair and unbiased recruitment process, in line with equality legislation and international best practice. Please note that we reserve the right to commence interviews on a rolling programme.
Application Information:
Closing Date: By 5pm 9th October 2025
1st Stage (Teams) Interview: 22nd October 2025
2nd Stage (Face to Face at HQ) Interview, with task: 3rd November 2025
No agencies please.
Looking for some support with your application or want to find out more about working at Compassion? Why not take a look at our Candidate Pack and Careers Page.
In order to comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
REF-223878
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FACE TO FACE FUNDRAISER
Location: You be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area)
Salary: £26,500 - 28,000+ (including paid travel when working out of London)
Hours: 35 per week
Contract: Permanent
At Cancer Research UK, we exist to beat cancer.
Location: You be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area)
Salary: £26,500 - 28,000+ (including paid travel when working out of London)
Hours: 35 per week
Contract: Permanent
At Cancer Research UK, we exist to beat cancer.
If you're looking for more than just a job — something that energises you, connects you with people, and makes a real impact — this is your moment.
We're on the lookout for passionate, outgoing individuals to become the face of Cancer Research UK in the community. As a field-based Face-to-Face Fundraiser, you’ll inspire people every day to join the fight against cancer by becoming regular supporters. It’s powerful work — and it helps raise over £10 million a year to fund life-saving research.
Cancer Research UK is the world’s leading cancer charity, working toward an ambitious goal: increasing cancer survival to 3 in 4 by 2034. And you can be a part of it.
If you love meeting new people, have a natural gift for conversation, and thrive on inspiring and motivating others — this role is made for you. You'll be out and about in London and the South East, representing one of the UK’s most trusted and respected charities.
What will I be doing?
- Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit
- Working as part of a team of fundraising experts
- Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals
- Being responsible for setting up your stand and working environment in private site venues
- Representing CRUK with the highest level of professionalism, treating the public fairly and with respect
What skills will I need?
- Excellent communication skills and customer experience with confidence in speaking to the public
- Strong interpersonal skills with the ability to build rapport quickly and influence others
- An ability to work under pressure
- Experience of delivering and achieving targets in a customer-related environment or similar
- Strong resilience to handle negative objections.
Cancer Research UK organisation values are designed to guide all that they do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
Cancer Research UK are looking for people who can believe in and embody these organisation values and can use them to drive forward progress against their mission to beat cancer.
What will I gain?
Each and every one of Cancer Research UKs employees contributes to their mission to beat cancer. In return, they create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Their policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
Interview Process: Apply online now! If you are selected for interview we will invite you to a recruitment day on 16th July at 10am-2pm so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview.
How do I apply?
Please apply through Indeed with an up to date CV.
For more updates on CRUKs work and careers, follow them on: Twitter, Instagram, Facebook, and Youtube.
There’s a place for everyone at Cancer Research UK. Their vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work they do. They are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.
They actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help them to beat cancer sooner.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need.
Benefits:
- Additional leave
- Company car
- Company events
- Company pension
- Free or subsidised travel
- Sick pay
The application deadline is Friday 11th July at 6pm.
What will I be doing?
- Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit
- Working as part of a team of fundraising experts
- Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals
- Being responsible for setting up your stand and working environment in private site venues
- Representing CRUK with the highest level of professionalism, treating the public fairly and with respect
What skills will I need?
- Excellent communication skills and customer experience with confidence in speaking to the public
- Strong interpersonal skills with the ability to build rapport quickly and influence others
- An ability to work under pressure
- Experience of delivering and achieving targets in a customer-related environment or similar
- Strong resilience to handle negative objections.
Cancer Research UK organisation values are designed to guide all that they do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
Cancer Research UK are looking for people who can believe in and embody these organisation values and can use them to drive forward progress against their mission to beat cancer.
What will I gain?
Each and every one of Cancer Research UKs employees contributes to their mission to beat cancer. In return, they create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Their policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
Interview Process: Apply online now! If you are selected for interview we will invite you to a recruitment day at Cancer Research UKs head office on 26th September from 10am-2pm so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview.
How do I apply?
Please apply through Indeed with an up to date CV.
For more updates on CRUKs work and careers, follow them on: Twitter, Instagram, Facebook, and Youtube.
There’s a place for everyone at Cancer Research UK. Their vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work they do. They are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.
They actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help them to beat cancer sooner.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.
The application deadline is Friday 22nd September at 6pm.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are seeking a Trusts and Foundations Manager to join our fundraising team.The Trusts and Foundations Manager will join a successful, yet ambitious team focused on building new stewardship and cultivation products to engage trusts and grow our supporter base. Working closely with colleagues from the other teams, the Trusts and Foundations Manager will identify new funding opportunities and steward existing partnerships.
The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship. We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 3-Oct-2025 23:30 Planned date to begin interviews: Wednesday 8th and Thursday 9th October 2025.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
This wonderful charity is looking for a creative and proactive Digital Executive to join a small, friendly Marketing and Communications team. In this role, you’ll be the go-to person for all things digital, helping to bring their brand to life across social media, email, and web.
You’ll manage our social media channels, deliver paid advertising campaigns, keep their website fresh and optimised, and ensure every online supporter journey is smooth and engaging. You’ll also help them tell powerful stories through great content, images and videos that inspire their supporters and make a real difference.
Key responsibilities:
- Lead their day-to-day social activity across Facebook, Instagram, LinkedIn and YouTube, creating engaging posts and scheduling content.
- Develop and manage online advertising campaigns (PPC and paid social) to grow awareness and income, reporting on results and ROI.
- Keep their website and online shop up to date with optimised content, blogs, videos and campaign pages.
- Assist with email campaigns and automated journeys using Mailchimp.
- Use GA4 and other tools to monitor and improve performance, providing monthly reports.
- Set up and maintain online giving pages and platforms like JustGiving and offer advice on digital fundraising best practice and support colleagues across the organisation
- Proven experience in a digital marketing role.
- Strong skills in social media management, PPC/paid social campaigns, and email marketing.
- Ability to create engaging content for digital platforms.
- Knowledge of website management (CMS), SEO and using analytics to drive improvements.
- Great communication and organisational skills, with the ability to manage competing priorities.
- A genuine enthusiasm for digital marketing and creativity.
It would be a bonus if you also have:
- Experience with Salesforce CRM.
- Skills in photography, video editing (Premiere Pro), or design tools like Canva or Adobe Creative Suite.
- Experience with Google Ads or Google Ad Grants
Due to the nature of the charity, they would like for you to be in the office at least three days per week – they will not consider less days.
If you would like to hear more about this role please send me your updated CV.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will have a background of successfully securing grants from trusts and foundations within the charitable sector and have strong grant management skills, from researching prospects through to the production of compelling and successful proposals for funding. With excellent communication and writing skills you will be able to develop persuasive bids and build and steward relationships, demonstrating the impact of funders’ investment. You will be comfortable in managing a busy workload and to strict deadlines, working with our Africa and UK programmes team to achieve key targets and contributing to wider fundraising efforts, including through events and the growth of earned income streams.
For a self-motivated individual with the drive to galvanise internal and external support and opportunities, you will help to enable and achieve our ambitions for our Africa and UK programmes.
A world free of poverty where people can use their skills and energies to meet their needs and aspirations




The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a large national health charity with their search for a Fundraising Manager – Cheshire and Greater Manchester East.
The foundation is the UK’s leading independent funder of research into heart and circulatory diseases. For over 60 years, they’ve raised vital funds to save and improve lives, support those affected, and back groundbreaking research—from AI predicting heart attacks to potential cures for inherited heart conditions.
As Fundraising Manager for Cheshire and Greater Manchester East, you will drive community fundraising and regional partnerships through building and stewarding relationships with businesses, fundraising groups, and high-value prospects, while proactively identifying new opportunities. Using their CRM system, you’ll manage supporters effectively, meet financial targets, report on progress, and promote the foundation's campaigns to raise awareness and income across your region.
The foundation are seeking a self-motivated, ambitious individual with proven experience of building strong relationships that deliver results. You’ll bring excellent communication skills, strong organisational ability, and a track record of achieving financial targets. Comfortable managing multiple priorities, you’ll be data-driven and insightful in identifying opportunities, with the creativity and problem-solving skills to maximise income and inspire supporters.
Prospectus invests in your journey as a candidate. We welcome candidates from a diverse range of backgrounds and are more than happy to make any reasonable adjustments to enable all interested candidates to apply. Please let us know if we can help you with the application process in any way. If you have any disability and would like assistance completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Hours: 37 hours per week
Salary: £27,694 - £30,024 p.a. (NJC Spine Points 10 – 15). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.
This is a full-time role (37 hours per week), but job shares and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the National Squash Centre in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
We particularly welcome applications from people of Asian backgrounds, disabled people, those with few or no formal qualifications (i.e. Level 3 or below), and individuals aged 55 and above. You can learn more about our approach in the GM Moving EEDI Plan. Applicants from these groups who meet the essential requirements of the role will be guaranteed an interview.
Closing date for applications: Sunday 5 October 2025
Interview date: Friday 24 October 2025
No CVs or agencies.
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.





The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with Breast Cancer Now on a key Campaign Board & Project Manager role, working at the heart of the Charity’s biggest high-value fundraising campaign in their history. This role sits within a newly created High Value Partnerships & Campaign Department, and will play a critical role in a transformative, multi-year Campaign to raise £50m over the next 5 years - a bold step forward to ensure that by 2050, everyone diagnosed with Breast Cancer lives and lives well.
This position offers a unique opportunity to lead high-level campaign operations, collaborate with high-net-worth stakeholders, and support a transformative initiative in the fight against secondary breast cancer.
Key Responsibilities
- Coordinate and track progress of high-value fundraising campaigns, ensuring milestones are met through effective project management.
- Prepare comprehensive reports and dashboards, utilising CRM data to monitor prospects, activities, and key KPIs.
- Liaise with senior stakeholders, including Campaign board members and philanthropists, adapting communication styles to foster strong relationships.
- Support the delivery of campaign launches, including organising private events in collaboration with the High Value Events Manager.
- Work closely with research and prospect teams to identify and develop relationships with potential major donors, integrating insights into campaign planning.
- Facilitate board meetings, providing briefing materials and summarising progress in a clear, compelling manner.
- Manage internal documentation and reporting processes, ensuring data accuracy and timely updates on campaign and pipeline status.
- Collaborate with internal teams to develop strategic approaches to high-value engagement, supporting extensive high-net-worth individual outreach.
Person Specification
- Proven experience in project management within a high-value fundraising context.
- Strong stakeholder engagement skills, with the ability to network with high-net-worth individuals and senior professionals.
- Ability to adapt communication style to different audiences, maintaining professionalism, discretion and diplomacy at all times.
- Excellent attention to detail, with a knack for producing accurate and polished reports and presentations.
- Able to manage multiple priorities effectively in a fast-paced environment.
- Familiarity with CRM systems, particularly Blackbaud or similar platforms, and experience creating dashboards or trackers.
- A strategic thinker with a collaborative approach, capable of working cross-functionally and across teams.
- Resilient and confident in dealing with complex, high-profile relationships.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Closing Date: Wednesday 1st October
1st stage Interviews: Friday 10th October
2nd stage Interviews: Thursday 16th October
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We're looking for a kind, compassionate and resilient Senior Finance Business Partner to join our Finance Team located at our Head Office in Islington.
£60,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Finance Business Partner - Capital will be responsible for all assets accounting, loan and interest accounting, VAT and regulatory returns. They will have the business partnering responsibly for all property services activities. They will manage 1 direct report.
What you'll do:
* Lead the production of the PPE, FA investments, grant, loan and interest Look Ahead Care & Support (LACS) and Group consolidated notes.
* Oversee the Financial Statements, monthly reporting and lead the annual year end audit process for the subsidiaries including liaison with the external auditors.
* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns, quarterly disposal returns.
* Responsible for the daily, monthly and quarterly cashflow forecast and cash reporting.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised
What you'll bring:
Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.
Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Please see our website for full Job description
Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?
Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September 2025 60 people will deliver 40 different sessions to an audience of 135 people.
Overview of the role
This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.
Job description
To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance.
Outreach and Operations Support Manager, New Organising Conference
3/4 days/week circa £33,000 f/t/e/
Background
Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here.
Overview of the role
This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators. Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week’s holiday during July and August.
Summary job description
To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance.
The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion.
Key tasks
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Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking
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Responsibility for ensuring the website evolves in line with the needs of the Conference
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Maintaining and operating a database of participants, past and present
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Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference
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Supporting the Board led process to select sessions and plan the programme
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Attending the conference and trouble shooting as necessary
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Operating a simple finance system
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Support as needed for initiatives arising from the NOC
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Any other support tasks that may be required
Person specification
Essential
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At least three years experience in a similar role
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Contacts in and understanding of the trade union movement, UK or international
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Proven track record of using outreach on social media to achieve results
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Experience of working independently
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Close attention to detail in data handling
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Persuasive and constructive manner in dealing with other people
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Familiarity with website editors e.g Squarespace
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Experience of basic financial management
Desirable
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Experience of using the Action Network system
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Experience of event management
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Ability to accommodate peaks and troughs in workflow
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Experience of using graphic design software e.g. Canva, Adobe
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Experience of website design
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Experience of managing projects or operations with multiple stakeholders
Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December.
We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics.
Key dates
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The closing date for applications is midnight on October 4th
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Online interviews will be on October 10th with notification on October 8th.
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In person interviews will be held in London on October 14th with notification on October 11th.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, Part Time 0.6 FTE (21 hours per week)
Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience
Reports to: Interim Chief Operating Officer
Location: ScreenSkills Office (min 4 times a week in the office)
ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.
The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.
Key responsibilities:
Facilities and Office Admin
- Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
- Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
- Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
- Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
- Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).
IT and Software
- Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
- Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.
Data and Compliance
- Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
- Coordinate and track data subject access requests as these arise.
Health & Safety
- Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
- Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
- Arrange annual training for first aiders and fire marshals.
Policies and Procedures
- Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
- Signposting staff to relevant policies and procedures as requested.
- Coordinate and track the organisations’ complaints process.
The ideal candidate will have the following:
Essential:
- Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
- Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
- Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
- Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
- Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
- Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
- Excellent time management.
- Ability to multi-task and prioritise workload effectively.
- Strong problem-solving skills, proactive in approach
- Ability to develop strong working relationships with stakeholders at all levels of the
- Organisation.
- Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
- Understanding of the needs in handling confidential information.
- A calm, confident manner, able to work equally well both under instruction and independently.
Preferred:
- An interest and understanding of the screen sector and/or skills and training
- Experience working in a matrix environment
- Previous IT experience
- Previous data and GDPR understanding
- Previous Health & Safety experience
Benefits:
- 25 days annual leave plus bank holidays
- Employee Assistance Programme (EAP)
- Access to Reward Gateway (retailer discounts)
- Season Ticket Loan
- Eye Care scheme
- Cycle to work scheme
- Life Assurance
- Modern office space in Central London
We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.
If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.
In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with a dynamic health charity seeking a Corporate Partnerships Consultant for 2 days a week, initially for 3 months. This role offers a unique opportunity to establish and grow new corporate relationships, contributing to long-term income streams that will support vital work. The position is ideal for someone eager to develop strategic partnerships in a flexible, project-focused environment.
Key Responsibilities:
- Develop and execute strategies to attract and engage corporate partners.
- Identify new corporate partnership opportunities aligned with organisational goals.
- Manage and nurture relationships with corporate stakeholders to secure funding and sponsorship.
- Collaborate with internal teams to create compelling proposals and pitches.
- Monitor fundraising performance and report on impact and progress.
- Support or lead project work related to CRM upgrades and partnership campaigns.
- Participate in occasional team meetings, with flexibility for remote work and occasional travel.
Person Specification:
- Proven experience in corporate fundraising or partnership development.
- Strong networking and relationship-building skills.
- Strategic thinker with the ability to plan long-term engagement strategies.
- Comfortable working independently and managing multiple projects simultaneously.
- Excellent communication skills, both written and verbal.
- Ability to adapt to organisational change and work within evolving structures.
- Self-motivated with a proactive approach and good organisational skills.
What’s on Offer:
Day rate: £288 per day PAYE or £340 per day Umbrella
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the "apply now" button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is working with a fantastic charity who are looking for a Communications Manager to cover a 12-month FTC.
This is a pivotal position combining strategy, digital innovation, and impactful storytelling. Working collaboratively across the organisation, the postholder will raise awareness, expand audience reach, showcase impact, and strengthen stakeholder engagement.
You’ll lead a small, high-performing team to deliver engaging campaigns and content that amplify voices from lived experience and highlight the organisation’s work. The role also involves managing relationships with agencies and suppliers, overseeing content production, and ensuring consistent, high-quality communications across all platforms.
Key Responsibilities:
- Lead the planning and delivery of campaigns, content, and digital engagement.
- Oversee social media channels, website, newsletters, blogs, and other content streams.
- Commission and edit copy, video, photography, and infographics.
- Ensure brand consistency and advocate for inclusive, impactful storytelling.
- Line manage two team members, supporting their professional development.
- Maintain relationships with external agencies, suppliers, and creative partners.
- Support the senior leadership team on strategic communications and engagement initiatives.
- Provide internal communications advice, training, and facilitation to colleagues.
- Oversee reporting on digital performance, presenting insights to senior leadership and trustees.
- Use data to optimise campaigns, audience growth, SEO, and user journeys.
- Identify opportunities to strengthen engagement and influence across digital and traditional channels.
Person Specification:
- Proven experience leading small communications or marketing teams.
- Strong track record in planning and delivering projects and campaigns.
- Skilled in social media management, content production, and copywriting.
- Confident in using data and analytics to improve engagement and reach.
- Knowledge of digital engagement, SEO, and content management systems.
- Strong organisational skills with excellent attention to detail.
- Experience with CRM systems and campaign planning.
- Confident communicator and presenter.
- Experience in the charity or health sector.
- Familiarity with tools such as Mailchimp, Hootsuite, Meta Business Suite, or Google Analytics 4.
- Working knowledge of social and search listening tools.
- At least two years’ experience in a similar role.
What’s on Offer:
- An exciting 12-month contract within a fantastic organisation.
- A fully remote working pattern with very occasional travel in and around the UK.
- A salary of £40,000 to £45,000 for the successful candidate.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Director of Finance & Corporate Services
We are looking for a Director of Finance & Corporate Services to join the senior leadership team at this exciting stage in the charity’s journey.
This is a unique opportunity to play a central role in managing one of London’s most iconic green spaces and supporting the Trust as it delivers an ambitious programme of regeneration, heritage restoration and community-led cultural development.
Position: Director of Finance & Corporate Services
Location: London SE19 / Hybrid considered
Salary: c. £60,000 per annum (FTE)
Hours: 40 hours per week (inc. 1 hour paid lunch daily). Part-time considered.
Contract: Permanent
Closing Date: Monday 6 October 2025, 10am
Interview Date: First round 10 October or w/c 13 October 2025
The Role
As Director of Finance & Corporate Services, you will join the senior leadership team and have overall responsibility for finance, HR, digital, legal, risk and office management. Acting as Company Secretary, you will ensure compliance with Companies House and Charity Commission requirements, while providing robust financial leadership and high-quality advice to trustees, staff and stakeholders.
You will:
- Maintain strong financial controls, oversee budgeting, accounting and reporting.
- Lead on compliance, risk management and company secretarial duties.
- Manage HR and corporate services including recruitment, staff policies, payroll and office management.
- Oversee digital systems and lead special projects such as CRM development and office relocation.
- Line manage finance and administration staff and external suppliers.
- Contribute to the strategic leadership and growth of the Trust.
This is a pivotal role in ensuring the smooth running of the Trust’s corporate services, supporting the delivery of regeneration projects and enabling the park to flourish as a cultural, ecological and community landmark.
About You
We are seeking a qualified and experienced finance professional with strong leadership skills and a passion for working in a charity setting.
You will bring:
- A recognised accounting qualification.
- Experience of charity finance, including SORP, restricted/unrestricted income and small group accounts.
- Experience of managing corporate services (HR, IT, legal, compliance).
- Strong financial systems knowledge (Xero desirable) and advanced Excel skills.
- Excellent communication and interpersonal skills, with the ability to advise colleagues and trustees.
- A strong moral compass and a commitment to diversity, equity and inclusion.
Benefits Include:
- 25 days annual leave plus bank holidays (increasing with service).
- Hybrid and flexible working.
- Employer pension contribution.
- Enhanced maternity and paternity pay.
- Employee Assistance Programme (EAP).
- Cycle to work scheme.
- Membership of professional networks.
How to Apply
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the key criteria and what you bring to the role in terms of your skills and experience.
About the Organisation
This Charity is a young and growing charity established to protect, manage and improve the park for the benefit of local people and visitors alike.
Following 25 years of community campaigning, the Trust took custodianship of the park in 2023 under a 125-year lease. Today, the Trust is leading a programme of investment, restoration and cultural development that will see the park thrive as a green, historic, cultural and recreational landmark.
Other roles you may have experience of could include: Finance Director, Director of Resources, Director of Corporate Services, Head of Finance & Operations, Finance & HR Director, Chief Finance Officer, Director of Finance and Resources, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.