In many organisations this role is purely fundraising.  We’re looking for someone to design our supporter journeys and as importantly someone to inspire and support them across their many different journeys.  Fundraising is good, but it isn’t everything.

We want to have reached 10,000 supporters and members by 2023. We’ll work on outreach campaigns and need you to make sure new members and new enquirers are given the love and attention they need to get, and stay engaged.

Your role is to create the communications and the processes to support our supporters and members in their engagement with us. We’ve little in place right now, so this is a great time to make your mark.

ROLE

To support our supporters and ensure that they are made to feel welcome;  that they can find the information they need, can get involved in a way that suits them, are aware of the services they can access, take part and vote as members, stand or vote for Trustees, attend the AGM, are supported in reaching out to others, are acknowledged, thanked and are kept informed and inspired.   

ABOUT YOU

You enjoy writing and have an easy, relaxed style. You will be at home in the social media environment.  Alongside your great communication skills (is it wrong to hope you stammer?) you are analytical - able to see the bigger picture – keen to drill down on user journeys and set up processes capable of supporting and tracking the different paths our supporters take – whether that be fundraising, campaigns, volunteering or just kept inspired. And convert passers by into fully engaged members and supporters. 

SUPPORTER JOURNEYS

You will start by mapping the routes people (can) take to get involved – and set up systems and communications (emails, tweets, letters, thank yous, information packs) to encourage them to stay engaged and involved.

You will work with mailchimp, hootesuite and other platforms to ensure supporters are kept informed via a channel which suits them. You’ll work with our Salesforce Administrator to ensure we capture all relevant data, segment our communications and monitor impact. Don’t be afraid to rethink how we do things.  Take a look at Facebook Support Group, Twitter and Insta – how do we use these channels to convert people into members?

A portion of our supporters have been with us for up to 40 years, others are fresh in.  We’ve enquiries in from parents, from students, from those struggling at work and from rebels keen to campaign.  You will need to be systematic and structured in your approach if we are to provide consistent care for all of our supporters.

While your communications will capture and inspire, this needs to be backed up with good structured admin and planning skills.  You’ll design the pathways for fundraisers and runners – from the info packs through to the certificates and thank yous; you’ll have your sights set on high volume recruiting during International Stammering Awareness Day; have a plan for students; have the welcome email off pat.  And because you are ambitious, keen to demonstrate the value you bring and show your achievements, you’ll set up monitoring and tracking from the start.

If this is you, come and join the team.

We are looking for four exceptional people to join us as trustees who can help ensure that we have a high performing Board during a period that we may end up looking back on as among the most crucial in our history.

We are hugely proud of the impact we have had on behalf of people affected by blood cancer. The £500 million we have invested in research over the last 60 years has saved many thousands of lives, and we are now in a position where the day we will beat blood cancer is finally in sight. But with the coronavirus crisis already having had a big impact on our income, it is more vital than ever that we have the strong strategic leadership to keep our mission to beat blood cancer on course.

As a Board, we know we need to become more diverse to better reflect the community we serve and share with us new ideas and opinions, so we would welcome approaches from the following:

• Individuals from black and ethnic minority communities.
• Younger people who may not have had previous board experience but have other experiences, for example: of committee work, associations and other team decision making experience.
• Individuals who have personally been affected by blood cancer who have the capacity to support us as a trustee
• Experience in the following fields would be of interest to us: Medical Research, Clinical Research, Audit, Finance and Accounting.
• Individuals who have experience of information support for blood cancer patients and health policy.
• Influencers who have experience with fundraising and have celebrity or VIP connections that could be further explored.
• Members of a minority group through physical or cultural characteristics.

This is a challenging but very rewarding role and your contribution could assist the blood cancer community in a huge way.

If you would like an opportunity to make a difference and contribute in a positive way we would encourage you to apply to join us on our journey, please share with us your CV, along with a brief Cover Letter outlining your interest and how you feel you could add value to our cause.

If you would like to know more prior to applying please feel free to get in touch with Louise Keegan - Recruitment Officer at Blood Cancer UK for an informal discussion about this exciting opportunity. 

The closing date for this opportunity is: Midday on Saturday, 31 October 2020.

Thank you for your interest in Blood Cancer UK and we very much look forward to hearing from you!

Please note: Should we be successful in our search for suitable individuals prior to the closing date we reserve the right to close this opportunity early.

Renaisi is a 20-year-old social enterprise on a mission to help people and places to thrive.

Renaisi does three complementary things:

1. Provide employment and inclusion programmes for people experiencing disadvantage and exclusion from three offices in London (Hackney, Haggerston and Lambeth).
2. Work with institutions across the UK to help them understand and increase their impact on communities through research, evaluation and learning partnerships.
3. Generate insights and learning from across our work to help us explore what it takes to improve a place.
Understanding the place around a person helps us to provide meaningful support and advice, which leads to benefits for individuals and their communities.

Renaisi has been delivering RISE to support refugees in 10 boroughs in North & East London into sustainable employment since 2017, and funding is in place until 2022. This project is funded by the European Social Fund and The National Lottery Community Fund.

The purpose of this role is to assist in the delivery of RISE by reviewing, developing, and co-ordinating relevant partnerships and joint activities aimed at supporting customers to access relevant support and services available in their community and overcoming barriers to employment.

The post holder will need to work collaboratively with the team to establish a comprehensive support service that enables our participants to overcome personal barriers and address their employability needs during the remainder of the programme.

The need for this role has become more apparent during the Covid-19 pandemic, in ensuring that our customers can access essential support from specialist agencies, and the role is particularly important for ensuring that we have partnerships in place to support customers if the programme cannot continue delivery once the current funding ends.

The main objectives of the post are to:

• Coordinate and sustain the activities that were set up as a response to customers’ needs arising from covid-19, which includes coordinating the pick up and delivery of hot meals and food packages provided to some of our customers on a weekly basis. This services is kindly supported by a group of local volunteers who run the deliveries. This post therefore might involve recruitment of volunteers if needed.
• Work collaboratively with the team to identify the needs of their case load that are not being met through current provision or partnerships.
• Identify organisations who can provide services that address the needs of our case load and negotiate a referral process, including opportunities for co-locating or delivery of specialist services on Renaisi premises.
• Work with the Partnerships and Business Development Manager to identify opportunities for sustainable partnerships that will support the organisation’s mission beyond the life of the programme.

How to apply:

For information on how to apply and to view the JD/PS, please visit our website. 

CLOSING DATE: Midnight on Sunday 16th August 2020 – applications received after this time will not be considered.

Renaisi is an equal opportunities employer.

No agencies please.

Lead Age UK Sutton’s work to develop our unique Help at Home Social Enterprise to enable it to reach more people and generate more net income, and ensure it continues to offer excellent, good value services and customer care.

Help at Home is Age Uk Sutton’s commercial social enterprise, a paid for service offering support to enhance older people’s quality of life.  Our team of workers help with laundry, shopping, cleaning, light meal preparation, socialisation and accompanied visits.  Customers see the same workers every visit, building strong relationships and confidence.  We have ambitions to expand our offer to support even more people.

Age UK Sutton is seeking to appoint a Help at Home Enterprise Business Manager to drive the development of our service, to grow the service and maximise income-generation whilst offering a highly valuable service to older people in need of support. There will be opportunities to start new services, scale up existing activities, and develop the way we operate to the benefit of our customers.

You will be championing the benefits of this service with older people,  and deliver effective targeted marketing and promotion of the service, including through networking with other professionals in health, care, business and the charity sector.  You will also be responsible for the support, training and engagement that makes our team of workers proud to be part of the Age UK Sutton family.

This new role is a fantastic opportunity to play a critical role in enhancing Age UK Sutton’s work with older people, the impact we have, and the experience we offer.

For full details and how to apply, please review the Job Pack

Closing date: Midnight, Sunday 10 October 2020

Senior Direct Marketing Officer, Supporter Engagement

Salary: £30,763 per annum + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Looking to take your fundraising and marketing career to another level and use your skills where they really matter?

We have an exciting opportunity for an exceptional direct marketing professional to join the Supporter Engagement team within our Fundraising Group.

With strategic oversight of our growing single giving programme, you’ll be responsible for leading our annual calendar of appeals. You will inspire our supporters and raise vital funds to change and improve the lives of millions of vulnerable children around the world. And you’ll develop a nurture journey to ensure our supporters feel valued and see the impact of their giving.

Working across a range of key fundraising campaigns, each day in this role will be different – from creating concepts, developing creatives and producing digital content for our website, through to agency management, data selection, analysis and insight.

As a senior member of the team, you'll be a strategic thinker who can shape and execute fundraising strategies and line manage marketing team members. You see the bigger picture but have an eye for detail and fantastic relationship-building skills. You'll be confident working with data and carrying out rigorous testing and detailed data analysis to understand campaign results. And you’ll have an understanding of digital and multi-channel marketing to maximise fundraising income.

To perform well in this role, you’ll need:

· Experience gained in a fundraising, direct marketing or digital marketing role

· Strong project management skills in order to deliver end-to-end marketing campaigns

· A track record in analysing direct marketing results and using insight to drive innovation and improve campaign performance

· Experience of delivering integrated marketing campaigns across a range of channels including direct mail, online, email, and social media

· The ability to work independently to drive innovation, creativity and results

· Experience of line-management, supervision or coaching of staff.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking. Like many organisations we’re mainly working remotely right now, and longer-term this role could be carried out in part remotely. The role will have a significant stakeholder management component to it as well as a strong emphasis on networking and relationship building internally, so the postholder would need to be in the Milton Keynes office 2-3 times per week.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 11th October 2020

Interview Dates: 19th October 2020

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We therefore welcome, develop and promote people based on merit and we particularly welcome applications from BAME candidates and from people representing all sections of the community.

World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

No agencies please.

Description

We are looking for an experienced specialist to join our team to protect, nurture and grow relationships with key supporters and stakeholders. This new post is pivotal to our planned growth to enable us to help more children and young people who need our support to tackle significant challenges in their lives.

You will already know how to give our major donors an excellent experience of their support for the charity – and be able to provide them with appropriate ways to give, to get involved and learn how their support is making a difference.

You will also have experience of finding, engaging and involving new prospective supporters and be able to plan events and other ways to showcase the great work this charity does and how donors can help us do more of it.

Responsibilities

• Effective communication with existing and prospective major donors and linked stakeholders
• Development of new relationships to achieve growth - building for the future whilst also meeting the current year's income targets
• Producing clear, concise, compelling proposals and reports
• Information and insight management - ensuring our systems are kept up to date with an accurate picture of opportunities and communications.

Experience

• At least two years successful experience in major donor fundraising
• Experience of stewarding and cultivating relationships with senior stakeholders, internal and external, in a charity context
• Experience of writing high quality, successful donor proposals and presentations
• Demonstrable experience of recruiting new major donors

Skills

• Strong interpersonal and relationship skills and emotional intelligence
• Excellent written and oral communication skills
• Excellent time management: able to prioritise a varied workload, and work independently with minimum supervision to achieve objectives
• Articulate, confident, sensitive and diplomatic
• The ability to understand and convey complex financial information, communicating to donors and prospects
• Strong IT skills, including Microsoft 365 software and good working knowledge of a fundraising CRM
• Highly motivated and objective orientated
• Proactive, positive and collaborative approach
• Ability to deal with confidential matters discretely
• Ability and willingness to travel and occasionally to work at evenings or weekends
• A strong belief in the importance of preventative work with children, coupled with an understanding of the need for philanthropic support to achieve it

Qualifications

• Educated to 'A' Level or equivalent (essential)
• Institute of Fundraising Certificate/ Diploma (desirable)

Job Benefits

• Flexible working, including home working
• Pension scheme

How to apply

To apply, please download the full job description/person specification and application form and email to us.

Main purpose of Job

This role requires an experienced charity digital fundraising direct marketing specialist:

· Proficient in managing all aspects of individual giving, including acquisition, welcome, retention and donor development activity

· With a strong track record of successful use of digital channels in fundraising

· Commitment to creating genuine value through communications with supporters

Key Responsibilities

Meet or exceed individual giving income targets:

· Lead Individual Giving, delivering annual growth in net income and lifetime value

· Plan and deliver an effective, balanced calendar of communications to achieve it

· Develop, test, evaluate and refine Eikon’s propositions, ensuring we effectively convey the difference donors’ support is making

· Plan and manage activity across email, search, social, Eikon’s website and print

Legacy marketing:

· Develop, test, implement and monitor a legacy giving marketing programme 

Data, information and management:

· Ensure information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges

· Ensure fundraising is insight-led and focused on long term growth

· Ensure we comply with all legislation, the Code of Fundraising Practice & Eikon policies

Who we are looking for

We are looking for three motivated and talented customer service and administration professionals to join our Faculty Planning and Assessment team as our new Associates. There are three roles available. These roles will be part of a team providing varied support across the Faculty Planning & Assessment function so that we are able to staff our programmes to an exceptional standard. As part of the Faculty Planning & Assessment team, the Associates will work across the Facilitation, Coaching and Assessment strands to liaise with faculty, support assessment delivery and process, deliver outstanding support to all faculty members, and provide financial and other administrative support.

Based in our Manchester office, and reporting to the Senior Associate, you’ll be responsible for providing excellent customer service to both internal and external faculty, ensuring that communication is clear, accurate and engaging. You will also be responsible for supporting the matching process of facilitators and assessors to events and candidates, and for this you will need to ensure that the teams’ data is accurate and up to date. Underpinning these tasks is a wide variety of administration that supports the wider team and Assessment function. To deliver on these tasks, you will bring good organisation, planning and prioritisation skills, experience delivering excellent customer service, as well as the ability to use your initiative and problem solve successfully.

Who are Ambition Institute?

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our offer

We are happy to announce that we will be able to offer you:

• Flexibility on how you work – agreed between you and your line manager
• A competitive annual leave entitlement of 25 days, plus bank holidays
• 2 additional annual leave days for 1 day booked during December over the festive period
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

All applications must be received by the closing date, midnight on 27th September 2020.

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Flexible location – can be based in any of Shelter’s 12 hubs in England or home based

Are you an effective manager and leader with exemplary project and change management skills gained at a senior leadership level, including the ability to build business and benefit cases and identify, manage and mitigate risk? Then join Shelter as Assistant Director – National and Professional Services and you could soon be playing a vital role in ensuring our contracts and professional services run smoothly.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Shelter’s services provide the support that can be the difference between someone keeping or losing their home. Our Services directorate is the largest in Shelter, with some 700 staff plus volunteers, operating in 12 hubs, 21 courts, 19 prisons, and many other community locations. As an Assistant Director, you’ll also be part of a Services Leadership Team that reports to the Director of Services and forms part of our Revolution group - a team of some 20 staff responsible for the stewardship of our strategic goals. This role could also be home-based or work out of one of our hubs.

About the Role
As Assistant Director – National and Professional Services you’ll oversee a range of significant national contracts/professional services across the organisation. This will include Transforming Rehabilitation, the National Homeless Advisory Service and Specialist Debt Advice, and your challenge will be to ensure they remain of high quality, aligned to our strategy, financially viable and achieve full cost recovery. Along the way, you’ll also collaborate with our Services Quality and Development Team to create a flexible portfolio of national contracts/professional services that are aligned with Shelter strategy and some exciting major change programmes. Developing and sharing professional and organisational expertise in contract management across Services Directorate will be important too, as will ensuring that national and professional services are aligned with the Shelter brand and culture. Acting as national/professional services lead in supporting campaigns and policy, providing leadership and direction to heads of national/professional services, establishing risk management processes and acting as risk management lead across Services – all are aspects of this high profile role.

About you
Collaborative, flexible, diplomatic and assertive, with good influencing and negotiation skills, you have a proven ability to manage, motivate and develop others and improve and sustain change outcomes. You also have substantial project management experience that’s been gained working in cross department and multi layered teams. A track record of working in a matrix management environment where you had responsibility for cross organisational objectives is essential too. And, when it comes to promoting compliance and ensuring it’s fully considered at all stages of planning and delivery, again, you’re just the person for the job.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Services Leadership team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

To apply please email your CV and a supporting statement that addresses the key criteria on the job description via the apply button. 

Role Summary

The Digital Fundraising Specialist is responsible for developing and executing digital fundraising strategies supported by the Fundraiser Lead and the International Communication Department. This person is responsible for creating online-campaigns that reach online target groups to generate new memberships and donations using the existing online channels (e.g. website, newsletter and social channels). The role requires strong skills in content creation for digital communication and a deep understanding of B2C marketing, fundraising, project management, and usability. You will work closely together with the international communications team to facilitate the use of the digital channels to significantly grow the supporter base of ProVeg across ProVeg countries and increase conversions from passive supporters to engaged donors.

Responsibilities:

ProVeg Germany

• Strategic & conceptual planning of online fundraising measures incl. implementation and further development to increase the annual income plan together with Fundraising Team
• Set up an annual E-Mail Marketing and online fundraising plan plus KPI system to constantly track performance, and implement ongoing campaign optimisation
• Management of the entire donor/member lifetime value in this channel (prospect/acquisition, conversion, upgrades, win-back) with the support of Fundraising Team
• Manage the state of the art online-tools and advertisement techniques to run campaigns
• Ongoing website analysis and optimisation (A/B testing and other user engagement analysis, updates of tools and content, SEO etc.)
• Coordinate and cooperate with external partners (agencies, other service providers)

ProVeg International

• Income generation-related content creation together with International Comms Team
• Service-Hub and Coaching: share insights, best practice and results with ProVeg countries for rolling out Online Fundraising plans in ProVeg countries step by step
• Provide standardised templates, tools and metrics (centralized) for ProVeg countries to run and analyse own campaign on country level
• Act as a service-hub when it comes to monitoring and evaluating KPIs and suggest technical tweaks in Newsletter tools for the ProVeg Countries

Competencies 

Required:

• At least 2 to 3 years of professional experience preferably in online marketing/fundraising at an international non-profit organization
• Strong analytical and technical skills with a track record of having conducted at least 4-6 major campaigns, generating a minimum of five-digit income figures per campaign
• Knowledge of multi-channel tracking and trends in online fundraising and giving
• Experience in CRM and online communication tools to generate donations and memberships
• Experience in developing and implementing Online-Fundraising/Marketing/Communication strategies
• Knowledge of the creation, testing and optimisation of online measures (advertising material, landing pages, etc.)
• Experience with editorial systems (e.g. TYPO3, WordPress), analysis tools (Google Analytics), e-mail tools and social networks / social media 
• Experience using A/B testing, surveys and other user engagement analysis tools in advocacy, fundraising and/or marketing capacity
• Experience in working with people from different backgrounds and a strong commitment to equal opportunities
• Excellent English language skills, German C1 Level is a plus (other languages are optional)
• Strong collaboration and excellent interpersonal skills with a positive & proactive work attitude and the ability to maintain positive employee relations
• Strong motivation to support the plant-based movement and alignment of your values with those of ProVeg International.
• Ability to work well under pressure and manage time effectively
• Willingness to undertake appropriate training as required

Preferred: 

• Completed study programme in the following preferred fields: Business Administration, Marketing, Communications, New Media/Digital Design, Fundraising or a comparable relevant field
• Good knowledge of social media fundraising strategy is an advantage
• Writing Skills, Online-Editorial and SEO Management qualification/experience
• Basic understanding of HTML and other web-based scripting languages 

Job details 

Reports to: Head of Fundraising

Department: Fundraising 

Location: Remote

Hours: 32-40 h per week

Salary: 28-35k Euros per year, depending on skills, experience and qualification

When 

Application deadline: 31.08.2020

Phone interviews: Second week of September

Face to face interviews: Last week of September

Start date: First or second week of October

Benefits of working with us

• A strong organisational focus on personal development and designated training budget
• Flexibility around working arrangements
• And last but not least: Become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet

Our Application Procedure

Your application should include a cover letter and CV. Please tell us how you found this job ad. Please submit your application using our online form. Thank you!

If you have successfully made it to the long list of applicants, you will be invited for a phone interview, usually within two weeks of the application deadline. Should you be shortlisted, the next steps will be:

1. An online task.
2. A virtual face-to-face interview.
3. If applicable, an optional ‘trial day”, that includes the handling of tasks that are typical for the role you are applying for. This step helps us to get to know you and your way of working better and gives you a chance to get a full picture of the job and our organisation. 
4. The final decision may require an additional interview, usually with Senior Management.

Diversity Statement

ProVeg is committed to equal employment opportunity for all, regardless of race, religion, colour, sex, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of colour, women, people with disabilities, people from LGBTQIA+ communities, elderly people, refugees and people living with HIV are strongly encouraged to apply.