Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? St John Ambulance are the first-aid, health & safety and mental health trainer of choice for hundreds of thousands of companies, local authorities, and members of the public. 

This is an opportunity to join us at an exciting time, as a Trainer you will play a pivotal role to deliver and assess St John Ambulance courses to the required standard and content Our courses receive incredible customer satisfaction ratings because they are the best on the market delivered by passionate, well-trained, adaptable trainers in cohesive teams supported by expert advice and guidance.

The role benefits from a competitive salary, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, death in service, eye care and mental health, wellbeing tools and volunteer days.  It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

What we are looking for:

• Trainers with an Assessing and Training Qualification at Level 3 or above (e.g. CiLD)
• Experience of teaching, coaching, assessing and/or presenting to groups of adults
• First aid training experience would be a distinct advantage
• People who are passionate, adaptable and engaging

About the Role:

• Deliver training courses and conduct assessments to a professional and consistent standard in accordance with St John Ambulance requirements
• Maintain own subject and professional competence in accordance with organisational requirements
• Building security, opening and closing venues and lone working
• Work with permanent staff, casual workers and volunteers to maintain good relationships and high standards of training and assessing
• Pilot new initiatives in training when required
• Accurate completion and prompt submission of all relevant course documentation

About Us:

St John Ambulance responds to health emergencies, supports communities, and saves lives, relying on the public's generosity to do so. Compassionate care isn't just part of our heritage, it's in our hearts. With our clinical expertise and nationwide presence, our volunteer-led health and first aid charity is uniquely placed to serve the country.

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

Part-time working will be considered although this will be limited to full 7-hour days and a minimum of 3 days’ due to the length of our courses.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Are you passionate about leading a team supporting people with cancer and excited to take on a new challenge? 
We're looking for an innovative, energetic and skilled cancer Support and Wellbeing Manager to join our team.

Paul’s Cancer Support has been helping those affected by cancer in the community for nearly 40 years by providing high quality community-based and online services. Our next Support and Wellbeing Manager will lead the support and wellbeing services team, enabling us to deliver our vital cancer support.

Hours: 21 hours per week

Days and Times: Hours in the centre will be spread across Monday to Thursday starting between 9am and 9.30am. Occasional weekend and evening work may be required.

Responsible to: Chief Executive Officer

Responsible for: Support and wellbeing services staff and therapists within Paul’s.

Main Purpose of Job: To manage the day to day running of Paul’s Cancer Support and its face to face and online service delivery

KEY TASKS

Services and Staff Management

1. Manage the day to day running of Paul’s support and wellbeing service.

2. Ensure that Paul’s services are available, safely and adequately staffed.

3. Managing recruitment process of support and wellbeing and therapy staff and volunteer therapists along with the volunteer coordinator.

4. Complete Enhanced DBS and reference checks for all new services staff and volunteers

5. Work with partner organisations to improve Paul’s service delivery and the diversity of its offer.

6. Assess, monitor and record the effectiveness and impact of services and contribute data to fundraising applications on request.

7. Contribute ideas and work with partner organisations to improve service diversity and delivery.

8. Ensure that Paul’s services are delivered to high clinical standards.

9. Ensure staff and therapists have access to relevant training and regular peer group clinical supervision.

10. Share organisational representation on relevant local and national bodies with other key staff as appropriate.

11. Direct line management of support and wellbeing staff, conduct annual appraisals and regular team meetings.

12. Act as safeguarding lead for the provision of our support and wellbeing programme.

13. Ensure that feedback received from service users is collected in accordance with Paul’s procedure and shared with the leadership team.

FINANCE AND REPORTING

1. Work within agreed budgets and contribute to the annual budget setting process.

2. Record, monitor and assess client contacts in line with Paul’s policies and procedures to produce regular monthly reports on the uptake and performance of services and feed into the shaping of future service delivery.

3. Produce reports and information on the performance of Paul’s service as required by the CEO.

QUALITY ASSURANCE

1. Ensure that all our clients have equal access to good quality support and wellbeing services.

2. Ensure adherence to organisational policies and procedures, health and safety, legal stipulations, environmental policies and general duty of care.

GENERAL

1. Maintain own professional expertise including attending training as necessary and engage with clinical supervision.

2. Attend team meetings, away days, and other events.

3. All staff are expected to undertake their own IT based administration.

4. It is the nature of the role that tasks and responsibilities are in many circumstances unpredictable and varied. As a small team, all employees are expected to work in a flexible way to ensure a safe and continuous service.
 

PERSON SPECIFICATION 

Education & Training

Essential Criteria

• Healthcare professionals e.g. Registered General Nurse, Allied Healthcare Professional or relevant other qualifications with cancer experience or experience of leading a similar service.
• Experience in cancer support and wellbeing services.

Desirable Criteria

• Relevant professional management qualification/experience.

Knowledge and Skills

Essential Criteria

• Knowledge of the range of issues of people relating to people affected by cancer.
• Clear understanding of the difficulties faced by disadvantaged groups in accessing information and advice services.
• Good organisational skills including information, resources and time management and ability to prioritise.
• Excellent communication and interpersonal skills, both written and oral.
• Sound IT skills - MS Office Excel, Word, SharePoint and CRM database.
• Ability to work as part of a team as well as independently.

Experience

Essential Criteria

• Recent experience in patient or client centred work as a manager or coordinator.
• Successful delivery and development of services in either the voluntary or statutory sector.
• Recent experience of using and recording on a database / client management system.
• Recruitment, training, supervision and performance management of staff and volunteers.
• Experience of monitoring, reporting and evaluating outputs and outcomes.
• Experience of working within budgetary constraints.

Desirable Criteria

• Experience of involving Users in service development and delivery, ensuring equal opportunities and accessibility to people from diverse communities.
• Experience of project and budget management.

About the Role

As a Team Administrator in Health and Volunteering Operations, you will provide invaluable administrative support to the Leadership Team in a diverse range of settings. From meeting note taking to support the delivery of projects, you will enjoy a varied and busy portfolio of work which will often require working on your own initiative to see things through to delivery. Your role will be pivotal in ensuring the leadership team are well supported and their time is utilised effectively. You’ll be a self-starter and capable of working under pressure with multiple tasks on the go.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

To be successful in the role you will have previous experience working in an administrative position with both customers and clients. You will be comfortable using Microsoft applications and have the ability to handle queries from both employees and volunteers.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive:

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.

Interview Date: 07/06/2022

Application Review Date: 28/05/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

Team Leader - Utility Support

REQ001786

£31,124pa

Leeds, West Yorkshire

Be a Disability Gamechanger and join our Services Team in Leeds.

You will be joining us as a Team Leader to deliver an advice service for disabled households struggling with their energy and water bills funded by the Energy Industry Voluntary Redress Scheme  - energyredress org uk and utility companies. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.

You will line manage 6 FTE advisers and a customer coordinator.

The role

You will be responsible for managing the team and delivering this service to customers. You will work with internal colleagues to continually develop and improve the systems, processes, content, and marketing for the service.

About you

You will have excellent communication skills both verbal and written and be able to demonstrate experience in a customer facing role including experience of supporting customers remotely online and by telephone. You will have demonstrable experience of providing mentoring or similar support.

Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to to succeed within this role.

It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.

It is desirable that you have a good knowledge of energy and water advice.

You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. 

The hours for these roles will be varied over shift patterns from 8am to 8pm Monday to Friday.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Close date: 18/05/2022

Disabled candidates

Equality and inclusion are at the heart of our mission. We are committed to creating a diverse and inclusive workplace.

We particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential job criteria.

Please let us know if you are applying under the Guaranteed Interview Scheme.

We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.

If you would prefer an application form or need any of the job information in a different format such as large print or braille. Please contact us via our website.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave in Retail, 27 days plus Bank Holidays working in our Head Office, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

Shop Manager

REQ001605

Permanent - Full time, 35 hours per week

£19,500 per year, (£10.71 per hour)

Weybridge KT13 9UG

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

The Role

As Shop Manager, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have experience or skill in the following areas but a great attitude and willingness to learn is just as important:

-Leadership. You’ll have proven management experience to run your shop autonomously. Plus have the organisational skills to manage your own time and be confident in talking about the work of Scope. You will also play a vital role in the recruitment and development of our volunteer team.

-Customer Service. Our customers are at the heart of all we do so you’ll want to provide the very best customer service and be a focal point in your local community.

-Being Commercial. Working within a framework you will use your commercial skills to spot sales opportunities.

-Stock Management & Merchandising. We want to provide our customers with the best stock package on the high street. You will play a central role by generating stock, choosing which stock is suitable for sale, ensuring our pricing is correct and then maintaining high merchandising standards on the shop floor.

-Teamwork. At Scope, you'll find friendly faces, welcome cuppas and chats with everyone in the team. 

Your on boarding training, Springboard to Success, will set you up for success. Plus, you’ll have ‘on the job’ training, working alongside our colleagues and learning how to drive sales by recycling our donations that will inspire you to become a Scope Disability Game changer.

About You

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience, but we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first.

You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you.

Apply Today!

Close date: 26/05/2022

Shop Hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

Equality and Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave , flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

Job Title: Charity Retail Cluster Manager – Leeds

Salary: circa £30,000 per annum

Hours: Full-time – 37.5 hours per week, working 5 days out of 7.

Contract: Permanent

Location:  Leeds – City Centre & Crossgates

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have experience of working in Charity Retail? If so, we have the perfect job for you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Head of Retail, this role is varied and challenging but equally rewarding.  Leading and motivating a team who are mainly volunteers across 2 sites initially, to deliver the highest level of service to our customers and attract supporters. The successful candidate will be someone who:

• Has proven experience in successfully managing a charity retail operation.
• Can lead by example and has demonstrable experience of managing and motivating large teams, made up of employees and volunteers, possibly across multiple sites.
• Has experience of working to and exceeding sales targets with the ability to identify opportunities to maximise income generation.
• Is a creative merchandiser.
• Can demonstrate their ability to effectively implement and maximise income from Gift Aid.

The successful candidate will:

• Be an effective, high performing leader working in Charity Retail
• Have a strong drive to achieve results
• Be innovative, always looking for opportunities to attract new supporters every day
• Be passionate about delivering great customer experiences
• Have strong interpersonal and relationship building skills and enjoy interacting with others
• Have a positive, can do, hands- on approach
• Hold a full UK driving license.

Benefits:

27 days holiday a year(not including bank holidays) with the option to buy additional holiday

Unlimited access to our online Learning & Development Portal

Line Management Training Programme

Pension scheme 5% employer contribution

Annual pay review

Health & Wellbeing support including:

access to an Employee Assistance Programme and trained Mental Health First Aiders

one year free gym membership   

Life Insurance Protection

Cyclescheme, Car Lease Scheme, NHS Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

To apply for this position, please send a copy of your up-to-date CV.

Closing date for application is Friday 20 May 2022.

Do you want to make a difference and be part of an organisation that has been helping save lives for more than a century? St John Ambulance are the first-aid, health & safety and mental health trainer of choice for hundreds of thousands of companies, local authorities, and members of the public. 

This is an opportunity to join us at an exciting time, as a Trainer you will play a pivotal role to deliver and assess St John Ambulance courses to the required standard and content Our courses receive incredible customer satisfaction ratings because they are the best on the market delivered by passionate, well-trained, adaptable trainers in cohesive teams supported by expert advice and guidance.

The role benefits from a competitive salary, generous pension, 33 days holiday (including bank holidays), options to buy and sell holiday, Blue Light and NHS discounts, death in service, eye care and mental health, wellbeing tools and volunteer days.  It will also provide opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

What we are looking for:

• Trainers with an Assessing and Training Qualification at Level 3 or above (e.g. CiLD)
• Experience of teaching, coaching, assessing and/or presenting to groups of adults
• First aid training experience would be a distinct advantage
• People who are passionate, adaptable and engaging

About the Role:

• Deliver training courses and conduct assessments to a professional and consistent standard in accordance with St John Ambulance requirements
• Maintain own subject and professional competence in accordance with organisational requirements
• Building security, opening and closing venues and lone working
• Work with permanent staff, casual workers and volunteers to maintain good relationships and high standards of training and assessing
• Pilot new initiatives in training when required
• Accurate completion and prompt submission of all relevant course documentation

About Us:

St John Ambulance responds to health emergencies, supports communities, and saves lives, relying on the public's generosity to do so. Compassionate care isn't just part of our heritage, it's in our hearts. With our clinical expertise and nationwide presence, our volunteer-led health and first aid charity is uniquely placed to serve the country.

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

Part-time working will be considered although this will be limited to full 7-hour days and a minimum of 3 days’ due to the length of our courses.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately about equity, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Shop Manager

REQ001752

Permanent – Full Time, 35 hours per week

£19,500 per year, (10.71 per hour)

Penzance TR18 2SP

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

As Shop Manager, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have experience or skill in the following areas but a great attitude and willingness to learn is just as important:

-Leadership. You’ll have proven management experience to run your shop autonomously. Plus have the organisational skills to manage your own time and be confident in talking about the work of Scope. You will also play a vital role in the recruitment and development of our volunteer team.

-Customer Service. Our customers are at the heart of all we do so you’ll want to provide the very best customer service and be a focal point in your local community.

-Being Commercial. Working within a framework you will use your commercial skills to spot sales opportunities.

-Stock Management & Merchandising. We want to provide our customers with the best stock package on the high street. You will play a central role by generating stock, choosing which stock is suitable for sale, ensuring our pricing is correct and then maintaining high merchandising standards on the shop floor.

-Teamwork. At Scope, you'll find friendly faces, welcome cuppas and chats with everyone in the team. 

our on boarding training, Springboard to Success, will set you up for success. Plus, you’ll have ‘on the job’ training, working alongside our colleagues and learning how to drive sales by recycling our donations that will inspire you to become a Scope Disability Game changer.

About You

You’ll be passionate about retail and have a love of fashion with experience of running a shop. Or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you.

Apply Today!

Close date: 16/05/2022

Shop Hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

Equality and Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

Assistant Shop Managers

REQ001776

2 Permanent part-time positions available - For 14 and 21 hours per week.

14 hours - £7,270.20 per year 21 hours - £10,810.90 per year (£9.90 per hour)

Andover SP10 1LP

Working alongside the Shop Manager you’ll have the satisfaction of knowing that your efforts are making this country a place where disabled people have the same opportunities as everyone else.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

The Role

As Assistant Shop Manager, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have some experience or skill in the following areas but a great attitude and willingness to learn is just as important:

-Leadership. You’ll have proven management experience to run your shop autonomously. Plus have the organisational skills to manage your own time and be confident in talking about the work of Scope. You will also play a vital role in the recruitment and development of our volunteer team.

-Customer Service. Our customers are at the heart of all we do so you’ll want to provide the very best customer service and be a focal point in your local community.

-Being Commercial. Working within a framework you will use your commercial skills to spot sales opportunities.

-Stock Management & Merchandising. We want to provide our customers with the best stock package on the high street. You will play a central role by generating stock, choosing which stock is suitable for sale, ensuring our pricing is correct and then maintaining high merchandising standards on the shop floor.

-Teamwork. At Scope, you'll find friendly faces, welcome cuppas and chats with everyone in the team. 

Your on boarding training, Springboard to Success, will set you up for success. Plus, you’ll have ‘on the job’ training, working alongside our colleagues and learning how to drive sales by recycling our donations that will inspire you to become a Scope Disability Game changer.

About You

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience, but we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first.

You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you.

Apply Today!

Close date: 25/05/2022

Shop Hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

Equality and Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave , flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

About us

Crisis is the national charity for people who are homeless. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. It offers one to one coaching support from a team of coaches who work with people around their housing needs and anything else that will support them to end their homelessness. We are also now offering a rapid response service that aims to offer quick interventions on presentation to those needing immediate assistance and signposting.

About the role

As the Receptionist/Administrator, you will be based on reception as part of a dynamic team. This is a busy area where you will be supporting people who are homeless seeking advice, Skylight members, staff, Crisis volunteers, visitors and a steady stream of deliveries. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of the Old Fire Station. This role is building based.

About you

To be successful in this role, you will have experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. The post holder will have an understanding of the issues faced by homeless people, with the ability to deal with challenging situations and individuals with a range of needs, in order to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building. You will have good organisational skills with an ability to deal effectively with conflicting priorities, and a good working knowledge of Microsoft Office (Word/Outlook/Excel).

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 22nd May (at 23:59)

Interviews will be held on the 30th and 31st May 2022

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

12 Months Contract

About the Role

As an administrator within the Fleet team; who look after the St John Ambulance fleet of ambulances, cars and vehicles nationwide, you will ensure that important administration work is completed on time and accurately.

You will schedule planned maintenance of our fleet of vehicles and equipment, obtain authorisation for maintenance work – including leasing vehicles with suppliers and providers as well as maintaining up to date budget and purchase order information. You will work closely with SJA employees and volunteers to ensure that the management of SJA vehicle and equipment issues is handled effectively and that employees and volunteers receive great customer service.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You

You will have excellent communication skills and ideally, will have worked in an office administration environment previously. You will be strong in the prioritisation of tasks and you will be passionate about providing great customer service to your internal customers.

While SJA offers training and development using different Microsoft Systems, you will be able to use Microsoft Office/365 to an intermediate level.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive;

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
• Discounts - Blue Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym membership, cinema, restaurants, holidays and shopping-including your weekly food shop.

Interview Date: 05/06/2022

Application Review Date: 22/05/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

The Role

As Vaccination Support Administrator, you will assist in the delivery of the Vaccination project by supporting the delivery team in handling all administrative tasks and activities, specifically the rostering and rota’s for our people. This will be a varied role with a range of responsibilities depending on the needs of the vaccination project and requires someone with strong administration skills and the ability to be flexible, proactive and operate independently.

The Vaccination Support Administrator needs excellent customer service and communication skills as they will be liaising across all departments and working with volunteers and employees.

(Please refer to the job description for full responsibilities)

About You

The successful candidates will be motivated individuals with experience of working in a customer focused environment. You will have strong administrative, planning and coordination experience and be used to working to deadlines that can change on short notice. You will have strong communication skills and experience dealing with queries both verbally and by email. Experience in Rostering & Rota’s would be an advantage.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive;

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
• Discounts - Blue Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym membership, cinema, restaurants, holidays and shopping-including your weekly food shop.

Interview Date: 09/06/2022

Application Review Date: 26/05/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

The Role

As Vaccination Support Administrator, you will assist in the delivery of the Vaccination project by supporting the delivery team in handling all administrative tasks and activities, specifically the rostering and rota’s for our people. This will be a varied role with a range of responsibilities depending on the needs of the vaccination project and requires someone with strong administration skills and the ability to be flexible, proactive and operate independently.

The Vaccination Support Administrator needs excellent customer service and communication skills as they will be liaising across all departments and working with volunteers and employees.

(Please refer to the job description for full responsibilities)

About You

The successful candidates will be motivated individuals with experience of working in a customer focused environment. You will have strong administrative, planning and coordination experience and be used to working to deadlines that can change on short notice. You will have strong communication skills and experience dealing with queries both verbally and by email. Experience in Rostering & Rota’s would be an advantage.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive;

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
• Discounts - Blue Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym membership, cinema, restaurants, holidays and shopping-including your weekly food shop.

Interview Date: 09/06/2022

Application Review Date: 26/05/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.

The Role

As Vaccination Support Administrator, you will assist in the delivery of the Vaccination project by supporting the delivery team in handling all administrative tasks and activities, specifically the rostering and rota’s for our people. This will be a varied role with a range of responsibilities depending on the needs of the vaccination project and requires someone with strong administration skills and the ability to be flexible, proactive and operate independently.

The Vaccination Support Administrator needs excellent customer service and communication skills as they will be liaising across all departments and working with volunteers and employees.

(Please refer to the job description for full responsibilities)

About You

The successful candidates will be motivated individuals with experience of working in a customer focused environment. You will have strong administrative, planning and coordination experience and be used to working to deadlines that can change on short notice. You will have strong communication skills and experience dealing with queries both verbally and by email. Experience in Rostering & Rota’s would be an advantage.

About Us

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.

You will receive;

• Competitive salary & pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - Access to financial, health and wellbeing guidance and support.
• Discounts - Blue Light, NHS Discounts and SJA discounts including discounts on mobile phone, gym membership, cinema, restaurants, holidays and shopping-including your weekly food shop.

Interview Date: 09/06/2022

Application Review Date: 26/05/2022

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.