Customer relationship management manager jobs

We’re recruiting a forward thinking, strategic and compassionate Head of Family Services to lead the development of our support services delivered by our team of Family Support Workers to families of children and young people with cancer in the East Midlands. This is a newly created role and a key position in our small, impactful charity.

We’re looking for someone with a strong background in family support, health or social care, excellent people and communication skills, and a genuine commitment to improving the lives of families facing childhood cancer.

The post holder will have direct line management responsibility for our team of Family Support Workers and Family Services Co-ordinator, providing leadership across service development, staff wellbeing, safeguarding, partnership engagement, and impact reporting. They will be responsible for ensuring that the team is supported through adequate training and supervision.

Partnership building with organisations and professionals will also form a part of this role and the post holder will build strong relationships with stakeholders across the health, social care and voluntary sectors.

Home based. Regular Teams and face-to-face meetings with travel to Leicester, Nottingham, and locations across the East Midlands required.

Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.

This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.

If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.

Job title: Development Manager

Hours: 35 hours per week full time or part time considered. If your preference is to work part time, you will be required to work at least 3 days per week. We are open to flexible working and hybrid options for this role.

Reporting to Director of Development

Salary £37,500 per annum FTE  

Wells Cathedral is a masterpiece of English Gothic architecture, renowned for its astonishing beauty, historical significance and its international reputation for music.

It stands as one of the most impressive cathedrals in the UK and is a world-class centre for worship and mission, inspirational music and creative engagement with young people and visitors from around the world.

Are you an inspiring fundraiser with a track record of engaging a range of individual donors?

Would you like to utilise your excellent relationship building skills and creativity to help inspire philanthropists with the work of Wells Cathedral and help conserve and maintain it for future generations?

Could you deliver one of a kind events and exceptional communications to inspire support from individual donors towards an important place of worship and a world renowned heritage organisation?

The Development Manager will play a critical role in developing and managing individual fundraising for the Cathedral with a particular focus on engaging and inspiring the Cathedral’s individual supporters, Major Donors and prospects with the work of the Cathedral, developing and implementing robust stewardship activity and undertaking and developing vital prospecting processes to support both priority projects and year round fundraising.

This role will line manage the Development Assistant.

As Development Manager you will:

· Lead on creating and developing the Individual Giving strategy for the Cathedral, in consultation with the Director of Development.

· Deepen relationships with existing supporters by developing and delivering an impactful stewardship framework for individual donors.

· Work in consultation with the marketing team to create inspiring and relevant communication strategy for individual supporters with a focus on impact, to include regular feedback mechanisms to improve stewardship plans and engagement.

· Build the financial resilience of the Cathedral through developing individual prospecting processes, prospect research, and developing qualified prospect pipelines to secure income from individual supporters and major donors. With an initial focus on the Vicars’ Close project and developing in line with future priorities.

· Work with the Director of Development to develop an inspiring range of bespoke cultivation plans for Major Donors.

· Design, deliver and support a range of unique events to inspire supporters and cultivate new relationships, bringing to life the extraordinary work of the Cathedral. Work across the cathedral to integrate fundraising into existing events and programmes.

· Achieve results through persuasive and compelling proposals for Major Donors and creation of robust budgets. Amplify project impact through inspiring reports and personalised engagement opportunities.

· Develop, manage and deliver Wells Cathedral’s individual giving programmes, including Planned Giving, regular inspiring appeals and individual giving opportunities as part of priority projects.

· Strengthen supporter relationships across the organisation, working with the Cathedral leadership team, Chapter and project leads to support engagement with individual donors and Major Donors.

· Develop and implement plans to keep existing donors engaged, with opportunities to increase their level of giving over time and in line with projects and targeted appeals.

· Regularly report progress to the Development Director and Cathedral Chapter on the individual giving income pipeline, supporter engagement, upcoming opportunities, and challenges.

· Keep up to date with trends and good practice and identify opportunities to improve and develop Wells Cathedral’s individual giving.

· Utilise CRM as an effective Relationship Management tool and develop robust prospecting processes.

· As the Cathedral’s Gift in Wills strategy develops, support engagement opportunities for individual supporters and develop appropriate processes to support this area.

· Network and keep abreast of the wider funding landscape and giving trends to inform the strategy.

· Support the team through additional duties as reasonably required to assist the smooth and efficient running of the Development Team and maximise the impact of the fundraising function. Some weekend and out of hours working may be required.

We would like to hear from you if you:

· have enhanced income streams, with a focus on individual supporters and Major Donors and made a real impact upon the charitable objectives of an organisation — a degree is not an essential requirement.

· enjoy building and deepening relationships with a range of individual supporters, with exceptional interpersonal skills and the ability to tailor opportunities to funder priorities.

· have a successful track record in developing individual giving programmes and major donor relationships, securing funds from a range of individuals and Philanthropists.

· are a persuasive and influential communicator, with exceptional communication, writing and research skills.

· Confident to engage with multiple stakeholders including volunteers, prospective donors and high level supporters.

· have an ambitious, positive, and creative approach, with experience at working collaboratively organisation wide.

·  have strong networking, collaboration, and relationship-building skills, with the ability to inspire and motivate others — internally and externally at all levels.

· enjoy in prospect research and developing successful cultivation plans to inspire donors and secure funding.

· have delivered exceptional donor experiences and co-ordinated special events and inspired a range of individuals donors.

· are passionate about working for Wells Cathedral and making an impact within the heritage sector.

The successful applicant will also be expected to share in Wells Cathedral’s commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

We welcome applications from those with existing fundraising experience and looking to further their experience in a manager role, with line management responsibilities. We currently operate a hybrid model of working and are open to discussing flexible ways of working, including full and part time and some remote working. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full time or need more flexible working patterns.

Please get in touch to arrange an informal conversation ahead of applying to learn more about us and why this opportunity is right for you.

To apply, please send a copy of your latest CV together with a supporting statement (no more than 2 pages) explaining your motivations for applying for the role, how your skills, knowledge and experience match the role outline and what you can bring to it. If your preference is to work part time, please state how many hours a week you wish to work.

Shortlisted candidates will be expected to complete our standard Application Form and Equal Opportunities Monitoring Form.

In return we offer:

· 6.6 weeks of annual leave per annum inclusive of bank holidays. The holiday year runs from 1 January to 31 December.

· A discount of 10% is available in the Cathedral Shop and Café.

· Staff training and opportunities to develop your skills.

· Pension Defined Contribution Scheme. Contributions as % of salary:

Age Employee Employer

<50 3% 5%

50–55 4% 8%

>55  5% 10%

· Parking spaces are available in the Cathedral car park. Cars are parked at the risk of the owner.

· All reasonable working expenses will be met in line with Cathedral policy.

The appointment will be conditional on the satisfactory completion of all pre-employment checks, including a basic DBS check. A probationary period of 6 months will apply to this post.

First stage interviews: 23 September 2025

Second stage interviews: 29 September 2025

Purpose of role: To support monitoring and evaluation, and day-to-day running of international conservation grants programmes at WFN: an impactful fundraising and grant-giving wildlife conservation charity focused on supporting grassroots projects across the Global South. 

Reports to: Head of Grants

Whitley Fund for Nature

Whitley Fund for Nature (WFN) is a UK charity supporting grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. We fund mainly in Africa, Asia and Latin America where income is often hardest to raise and can have the biggest impact for people and biodiversity. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassador Sir David Attenborough.

Our funding is raised each year, mainly from family trusts and foundations, as well as from individuals, corporates, and international NGOs, with a current annual income of around £2.6m/year. We raise funds based on winner need, and in the coming years are seeking to steadily grow what we provide in support to winners, and so are bolstering the capacity of our team in line with this ambition. 

The Opportunity

We are looking for a diligent and data-minded Grants Assistant to join our small and dynamic team. This new role will support the WFN grants team in monitoring and evaluating active grants, analysing and assessing the charity’s impact, and in the smooth running of our grants programmes. This is an entry level role, ideal for a candidate looking to put their conservation expertise into practice, and to support impactful grassroots conservation work around the world.

The Grants Assistant will support the Head of Grants and Grants and Network Manager in WFN’s application and review processes, grant management, and impact evaluation work, and will support the flow of information about the work our winners are doing on the ground to the rest of the WFN team. If you have keen interest in monitoring and evaluation and a passion for biodiversity conservation, then please consider this exciting opportunity to contribute to a highly respected conservation organisation making a real difference on the ground.

GRANTS ASSISTANT - PERSONAL SPECIFICATION

Essential:

· MSc or equivalent experience in a relevant field (e.g. Conservation/ Zoology/ Environmental Science)

· Demonstrable understanding of grassroots conservation projects, issues and solutions (ideally in Asia, Africa, Latin America)

· Data-minded and analytical, with solid understanding of evaluation methods and trends

· Strong writing skills with ability to turn technical reports and language into accessible content for a lay audience

· Efficient and organised, with high attention to detail and ability to manage logistics

· Proficient and comfortable using databases

· Proficient in Outlook, Word, Excel and Powerpoint

· Flexible ‘can do’ approach and will flourish in a small team and charity environment

· A knowledge of and passion for wildlife conservation

Desirable:

· Experience working and/or travelling in the Global South

· Experience of event organisation

· Experience using Salesforce/CRM databases.

Additional details and benefits

· Attractive holiday package totaling 30 days p.a. plus bank holidays.

· Training and professional development opportunities provided.

· Hybrid working opportunities

· The charity operates a Pension Scheme and a Life Assurance Scheme.

How to apply

· Apply as soon as possible via our website and before the 24th August (end of day). 

· Please indicate what your notice period, if any, would be in your letter.

· Please also send a signed copy of our Candidate Privacy Notice with your application (available from our website).

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We are therefore particularly keen to receive applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.

ABOUT THE ROLE

Variety is looking for a PR and Communications Manager to join our growing team and take responsibility for our communications strategy to support fundraising, programmes and brand activities. It is an exciting time to join the charity as we have laid the groundwork over the last year to improve our marketing and communication channels and have ambitious plans to double our charity size, to fund life-changing practical support for disabled and disadvantaged children and young people across the UK.

We have a new Director of Fundraising and Communications in place who you will work closely alongside, and your work will be across three areas: content creation including the website, PR and social media. Key to success is putting children’s stories at the heart of our communication and you will need to work independently, guiding the Social Media Officer and freelancers, playing a key role in our collaborative and high-performing team.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

•Content creation – identify and gather beneficiary stories and create compelling content for Variety’s communication channels  

•PR – develop a network of supportive media contacts and partners to effectively promote our work and proactively target journalists, writing and delivering press releases as needed

•Social media – oversee the social media calendar and have responsibility for the social content and channels. Have managerial responsibility for the Social Media Officer, ensuring content is planned in and comments are monitored with occasional weekend cover

•Interview beneficiaries of Variety, meeting family members, working with external agents (photographers, filmmakers) as necessary to give beneficiaries the best experience while gathering the most relevant information for story telling

•Produce stories with the Director of Fundraising and Communications in the best formats, ensuring brand compliance and accessibility

•Ensure consent is obtained at every stage of content gathering and materials are stored securely in line with GDPR legislation and Variety’s privacy policy

•Monitor and analyse our channels to identify trends and areas to improve

•Work with the Director of Fundraising and Communications on marketing and brand awareness campaigns

•Attend Variety events, maximising engagement and representing the charity 

•Manage the communications budget and ensure when using freelance or agency providers we have competitive rates

•Manage email marketing, including creating a monthly newsletter and expanding our reach by building our mailing list

•Manage the website content, ensuring brand consistency and working with external suppliers to manage any website improvements and SEO performance.

•  Collaborate with programmes team attending Sunshine Coach presentations and Great Days Out to gather content when required

•Collaborate with the fundraising team attending partnership, challenge and social events to gather content when required

•Keep records up-to-date on Variety’s shared drive and CRM system, manage the communications email inbox

•  Participate in staff meetings, fundraising, programme and communications team meetings and contribute to the success of Variety’s strategy

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

• Three years’ experience working on a charity communications team

• Experience managing digital channels and creating content

• Experience of writing and sending out press releases

• Excellent writing and communication skills

• Knowledge of comms analytics and creating reports to measure data

• Good organisational skills and multi-tasking during busy periods

• Enthusiastic, energetic, self-motivated and passionate about the Third Sector

 

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Wednesday, 20 August at 5pm with interviews taking place week commencing 25th August and 1 September 2025.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year.  Waddesdon Manor offers visitors a programme of changing exhibitions, talks and tours, family activities and public events.  The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. 

What you will do:

The role encompasses all aspects of digital marketing activity, including both B2B and B2C. You’ll also be supporting commercial activities for Waddesdon Manor, the trading company RWL which includes Catering for the Manor operation, visitors, retail, public events, private events, The Bow and The Five Arrows, and any special projects for the Rothschild Foundation e.g. future commercial property developments.

Key responsibilities include but not limited to:

• Develop and deliver an online strategy to drive engagement and conversion across Waddesdon’s digital channels.
• Develop and manage digital content, including copywriting and proofreading content to develop our storytelling and ensure academic accuracy, standards and tone of voice are consistent.
• Manage updates to the website to reflect the brand and optimise commercial performance.
• Liaise with internal stakeholders to implement new content, amends and updates, which optimise the website and keep information up-to-date. Be the point of contact to help other departments with advice on digital content. 
• Manage SEO focused activities to increase quality traffic across the website. 
• Plan and manage social media strategy to drive engagement and build new audiences.
• Track and report digital performance across digital channels to enable strategic decision making and share information across the organisation.
• Work with external agencies as required, including managing the Google Grant.
• Be part of project teams to deliver a new website for Waddesdon, trading subsidiaries and the Rothschild Foundation, and support integration of new systems including a DAMS and CRM. 
• Help to develop strategic marketing campaigns for the business and develop plans to increase audiences.
• Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. 
• Develop partnership ideas for content and social media and work with third parties as required to deliver these.
• Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
• Contribute to marketing budget management and assist with budget forward planning in liaison with the managers of each business area eg RWL Heads of Department.
• Work closely with the wider marketing team and all colleagues across Waddesdon, sharing news on activity, to ensure that opportunities are maximised.

You will be a great fit if:

You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing digital knowledge and skills with the creative content required in this role.

Your areas of knowledge and expertise that matter for this role:

• Experience of producing and delivering a range of digital content
• Experience of managing SEO and driving website traffic
• Proven experience delivering successful digital marketing campaigns to meet targets
• Excellent copy writing and proof-reading skills
• Experience of planning and scheduling social media campaigns
• Experience of business reporting and forecasting
• Ecommerce experience in the retail sector with proven success to drive sales online
• Comprehensive knowledge of the heritage sector and ecommerce
• Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
• Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
• Technical skills in web CMS editing and experience of managing an online shop
• Demonstrate excellent attention to detail
• Excellent written and verbal communication skills, IT and office skills

Senior Product Manager, Journals

 
Location: Cambridge
Contract Type: 18 - month fixed term contract
Hours: Full time
Salary: Salary Plan, 70,000.00 GBP Annual
 
We are currently looking for a Senior Product Manager who will be working within our product management and innovations team. This role is advertised on 18 - month fixed term contract, with the opportunity for a permanent role at the end of the contract

In this role you will focus on delivering strategic product management and innovation in support of our journal’s portfolio. As a member of the Product Management team, the role holder, in collaboration with the journal's senior management team, you will support the development and optimisation of journal products and services to meet the needs of researchers, authors, reviewers, editors, librarians and funders globally.

While the core focus will be on supporting the journals product strategy and lifecycle management, experience in developing and launching new digital products, particularly in commercial context, is valuable and will contribute to our broader innovation initiatives.

We are looking for someone who has previously developed a product management strategy with experience in developing new product or scholarly journals digital product strategy.

Responsibilities:

• Develop and deliver a product management strategy for journals platforms, initially focusing on the Publishing Business Modernisation (PBM) programme, ensuring alignment with the Publishing Strategy and organisational goals.
• Own and coordinate the prioritise the author workstream backlog and roadmap, making strategic decisions that balance business value, customer needs, and technical feasibility.
• Ensure the long-term development and integration of off-the-shelf and bespoke functionality delivers superior user and business value.
• Collaborate with Journals leadership and subject matter experts, UX designers, and technology teams to create high-quality, engaging experiences.
• Develop product roadmaps and manage any adjacent project interdependencies, ensuring timely delivery of milestones.
• Build and maintain strong working relationships with key stakeholders across editorial, publishing, technology, sales, marketing, and customer services.
• Act as a trusted partner to the Head of Journals, Head of OA Journals, and other senior leaders to define, prioritise and implement platform and product strategies.
• Champion a customer-centric approach to product development, ensuring that stakeholder needs and user experience are central to decisions.
• Develop business cases and ROI analyses for new product initiatives.
• Ensure all platform and product enhancements reflect a clear understanding of user needs, pain points, and behaviours in the scholarly publishing domain.
• Lead the development of compelling product propositions and value communication for diverse journals customer segments.
 
Main requirements:

• Good degree level or equivalent in Business Administration, technology, science or a related field. (degree in chemical sciences or related subject is desirable but not essential)
• Minimum of 5 years of experience in product management.
• Proven track record of successfully launching and managing the lifecycle of digital products and services.
• Proven commercial and financial acumen, with understanding of various digital learning, licencing and packaging models.
• Experience working and managing relationships with third party platform providers.

This role is contractually based at our Cambridge office, however we are currently embracing hybrid working, and therefore you will have the opportunity to also work mostly from a UK location other than this, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our Cambridge or London offices at least twice or month or more frequent if required.

When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

If you have any questions, please contact us.
 
You may also have experience in the following: Product innovation, New product development (NPD), Digital product launch, Bespoke platform development, Business case development, ROI analysis, Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Business Administration
 
REF-223 208

IT Manager
Department: Finance and Services
Responsible to: Director of Finance and Services
Location: South Kensington, London
Terms: Permanent, Full-time
Salary: £45,000 - £55,000

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Position

The IT Manager will work with our outsourced helpdesk provider to deliver maximum availability of the network, data and systems, to ensure we are secure and compliant and to provide support and training to our staff. The IT infrastructure includes an extensive wired and Wi-Fi network throughout the building with approaching 100 Wi-Fi access points. This network is critical for the smooth running of the Society’s day to day activities and the successful operation of events on the premises, which account for turnover in excess of £1m p.a.

The IT Manager will also be the internal technical/project lead on the ongoing development of the Society’s CRM system, Centrepoint’s oomi product.

Salary and Benefits:

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £45,000-£55,000 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave
• allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

The Society aims to be an equal opportunities employer. Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

Applications must be received by 9.00am, Wednesday 27 August.
First stage Interviews are planned to take place in the week commencing 1 September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

No agencies please.

Harris Hill are delighted to be working with a wonderful charity to recruit for the Partnerships & Philanthropy Manager in order to play a vital role in securing and growing high-value relationships that enable the delivery of life changing care. Leading the development and delivery of a bold new strategy, you will identify opportunities, craft compelling proposals, and engage with key supporters and partners to drive income, innovation and impact.

As a Partnerships & Philanthropy Manager you will:

• Lead the delivery of a corporate and major donor fundraising strategy, identifying new prospects and deepening existing relationships.
• Work collaboratively with internal teams to understand funding needs and develop aligned proposals.
• Grow income through innovative partnership models and impactful stewardship plans.
• Build strong, influential networks with local businesses, philanthropists, and key stakeholders.
• Deliver compelling events and donor communications in collaboration with the wider fundraising team.
• Act as a corporate giving expert across the organisation, supporting staff in Retail, Volunteering and Procurement.
• Provide accurate pipeline reporting and forecasting to senior leadership.

To be successful, you must have experience:

• Proven experience securing and managing income generating partnerships (charity or commercial sector).
• A successful track record in major donor and/or corporate fundraising, including prospect research, pitching, and stewardship.
• Excellent written and verbal communication skills with the ability to influence and inspire.
• Strong time management, prioritisation and strategic planning skills.
• Confident in using CRM systems (e.g. Raiser’s Edge) and tracking fundraising pipelines.
• A full UK driving licence and willingness to travel locally.

Salary: £37,707 - £41,607

Location:  Swindon, Wiltshire

Contract: Permanent, 30 to 37.5 hours per week (Flexible working options, minimum 3 days per week in the office, part-time considered).

Closing date: 22nd August at 8am

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations. 

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. 

The Childhood Trust’s programmes are a vital part of our work. They deliver direct support to children experiencing poverty in London and help us to engage volunteers in making a real, tangible difference.

As someone with rigorous attention to detail and outstanding organisational skills, you’ll coordinate the day-to-day administration of our full suite of programmes. Critical to this role is administering robust procedures to ensure the success of each programme and project and delivering high level relationship management, both internally and externally, to a variety of people.

You will join our friendly, hybrid team and be passionate about our mission and vision. We're looking for someone collaborative, innovative and agile who has the ability to work autonomously and have an appetite for continuous improvement to ensure programmes and projects run smoothly and are executed to a high standard.There will be opportunities also for growth and development within the role.

Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.

 

The Direct Marketing Manager at CBM UK is a vital role and has responsibility for delivering CBM UKs digital and direct marketing plans to engage and inspire individual supporters and churches to support the work of CBM.
Working closely with the Head of Marketing, as part of the Public Fundraising team, the role holder will be responsible for the management and development of two Marketing Officers. Through digital and direct marketing, the Public Fundraising team are responsible for raising over £3m of unrestricted income from cultivation, acquisition, mid-value donors, regular giving, legacies and churches.

Key responsibilities
Fundraising campaign management (40%)
Manage the effective implementation of the annual public fundraising plan, ensuring that all activity is of a high standard, and delivered on time and to budget:
a. Oversee cultivation fundraising appeals primarily carried out through direct mail and email, leading on the continued development of mass fundraising to engage both existing and potential supporters, including high donors, regular givers and church communities.
b. Manage and develop CBM UKs donor acquisition activity in collaboration with the Marketing Officer (Acquisition), using channels such as social media, magazine inserts, press advertising, email and telephone.
c. Oversee the delivery of CBM UKs legacy and in-memoriam giving plans and campaigns.
d. Identify and consider new income streams and broaden the channels used currently for direct response campaigns to reach an agreed balance of long-term value versus risk.

Digital marketing (40%)
Grow digital engagement and income from new and existing supporters:
a. Lead on Pay Per Click strategy, including agency management and development of internal capabilities.
b. Oversee CBM UK’s paid social media activity.
c. Collaborate with the Communications Team to optimise the performance (traffic and income) of fundraising pages, including appeal and donation pages, churches and community, legacy, and in memoriam giving. Ensuring fundraising pages on the CBM website are engaging to existing and new audiences and where appropriate, utilising Search Engine Optimisation tools where appropriate.

d. Explore and make use of new and existing digital platforms and partners, such as Dataro and SEMrush, while promoting a culture of testing, innovation and learning within the digital space.

Leadership and people management (10%)
a. Support and inspire direct reports in line with CBM UK’s staff management policies and procedures. Ensure team members are appropriately trained, briefed and motivated to achieve their objectives and meet targets and recruit to posts where relevant. Regular 121s and appraisal reviews.
Planning and reporting (10%)
a. Monitor and report on fundraising appeals, identifying opportunities for future testing and optimisation, and contribute to the creation of annual planning, budgeting, and the setting of Key Performance Indicators (KPIs).
b. Work closely with the Data and Insight team to ensure strong joint working on technical solutions related to campaign analysis, tracking and insights across digital systems, such as the website, donation platform and CRM (Salesforce).
c. Plan, deliver and report on campaigns/projects within an agreed budget.

Other
a. Ensure the consistent use of CBMs brand, key messages and style guide across all fundraising activities.
b. Maintain awareness of and ensure compliance with legal and regulatory requirements related to direct marketing, including Fundraising Regulator guidance, and Data Protection legal requirements (GDPR and PECR).
c. Collaborate with colleagues across CBM UK and the CBM Global Federation, to support integrated and partnership based working.
d. Help foster a positive and inclusive culture of enthusiasm and success, reflecting the ambitions of CBM, and promoting positive working and innovation.
e. Be willing to work occasionally outside normal office hours and to travel in the UK and internationally if required.
f. Ensuring that the values of CBM UK are understood by external partners and always reflected in communications.
g. Undertake other duties as required by the Head of Marketing and Director of Fundraising, Impact and Communications.

For full details download the Recruitment Pack.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.

We have an exciting opportunity for an Operations and Partnerships Manager to oversee the operational and partnership work of STEP which includes infrastructure and process, data and reporting as well as partnerships. Your responsibilities will include:

• Operational responsibility for UK Programmes ensuring processes are in place for a smooth running and high-quality programme. 
• Overseeing allocation of clients to the programme and their Employment Advisor 
• Managing the CRM data cleaning and reporting process and producing monthly and quarterly reporting data from the CRM
• Using advanced Excel skills to analyse results, identify trends and learnings to use data to drive changes and improve the quality of programmes.
• Managing the administration of the programme, including tech and client accessibility and excellent customer service 
• Managing external relationships with the support of UK Programmes team to deliver the programme.

About you

We are looking for candidates who have:

• Demonstrable experience of managing direct delivery Programme operations.
• Knowledge of refugee and/or livelihoods programme is desirable
• Demonstrable experience of line managing a team of people
• A high level of financial literacy to manage and report against programme budgets.
• Strong interpersonal and communication skills
• Experience in Monitoring and Evaluation processes, including using Excel to capture and analyse data
• Advanced knowledge of Excel and budget preparation/management using Excel
• Ability to produce high quality written work under pressure and to deadlines
• Ability to work in agile and fast paced environment
• Ability to network proactively and build relationships with employers and external agencies

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 22nd August 2025.

Expected start date will be 9th October 2025.

Why Access Social Care Exists 

Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.

About the role 

This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.

Responsibilities

Travel and Logistics Coordination

· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities

· Maintain clear and accurate records relevant to bookings and logistics

Administrative and Systems Support

· Handle ad-hoc administrative requests as required by team members

· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks

· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed

Inbox and Data Management

· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.

· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies

Events and Engagement Support

· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination

· Coordinate and execute mailouts to stakeholders or members as needed

Compliance

· Maintain the gift and hospitality register as required

· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping

· Distribute incoming post to relevant departments or individuals and keep records as necessary

Team Support

· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

 

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Requirements

Personal attributes you will have

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Discretion  when handling sensitive information, including managing gift registers
• Solutions-focused approach with a commitment to delivering high-quality support
• Flexible and adaptable, able to respond to changing priorities

Experience you will have

• Proven experience in an administrative or office support role
• Experience with CRM systems and data management best practices
• Desirable
  • Experience using Monday (the website)
  • Experience in event coordination and/or project support is advantageous

Skills you will have

• Ability to work independently and collaboratively as part of a team
• Strong organisational skills and the ability to manage multiple tasks and priorities effectively
• Ability to produce accurate, high-quality work
• Proficient in Microsoft Office Suite and familiarity with Adobe software
• Effective written and verbal communication skills for interacting with internal and external stakeholders
• Demonstrated problem-solving skills with initiative in responding to  adhoc  or changing requests

Knowledge you will have gained

• Familiarity with CRM systems and data management best practices
• Knowledge of confidentiality requirements and best practices for handling sensitive information
• Desirable
  • Basic understanding of event coordination and project support processes

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification
  • In your supporting statement, please also include brief examples that demonstrate the following:
    • Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
    • Your experience using tools or systems to help organise meetings, travel, or internal processes.
    • An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.

Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process:

Closing date: 25th August 2025 at 11:59pm

Interviews will take place via Teams on Monday 8th September & Tuesday 9th September

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

The Big House (TBH) is seeking a Business Development Manager to drive income generation through sales of The Big House’s corporate training offer, The Big House Means Business (TBHMB). The ideal candidate is a dynamic sales person who is highly organised and has a talent for nurturing  long-term client relationships. This role will work closely with the Head of Strategic Partnerships to develop our existing TBHMB business strategy which focuses on selling workshops to sectors of strategic importance for TBH; the social care sector, criminal justice sector and national, local government departments and corporate partners. The successful candidate will be passionate about the work of TBH and motivated by generating social impact.