Customer relationship management manager jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact Mhairi (details on our jobs page).
What you’ll do
As Finance Executive, you’ll play a key role in keeping our day-to-day finance operations running smoothly; from processing transactions and performing reconciliations, to ensuring our partners are billed correctly and pay on time. You'll be a key point of contact for finance queries across the business, and your work will be essential to maintaining accurate records and enabling wider decision-making. You'll also play an important role in driving process improvements, and support the team by analysing data and producing insightful reports that inform decision making.
This is a varied role where you’ll get exposure to lots of different areas within the finance function of a SaaS company. It’s perfect if you’re keen to explore your interests and gain a solid grounding across multiple aspects of finance.
- Record, process and reconcile transactions for the company using platforms like Spendesk and Xero, and ensure transactions are accurately recorded and categorised.
- Manage our finance email inbox, responding to queries from schools, universities and employers.
- Manage our accounts receivable processes, keeping track of overdue invoices, chasing partners for payment and recording received payments.
- Support our sales teams with general finance related queries and keeping their partner records up to date on Salesforce (our CRM system).
- Improve, streamline and automate processes within the finance function.
- Get involved with projects such as:
- Setting up a simple way to keep track of the subscriptions we pay for, and make sure we’re getting good value from them.
- Finding solutions to increase the number of invoices paid on time.
- Creating useful reports and dashboards on Salesforce to aid decision making.
- Support the Finance Lead to:
- Prepare the payroll for our accountants (including commission calculations) and manage associated schemes (e.g. pension contributions).
- Manage our accounts payable processes, making and recording payments.
- Work on forecasting and variance analysis to support business planning.
- Check through our quarterly VAT return.
- Manage the banking for our much smaller Hong Kong and US companies.
- Support the Head of Finance (your line manager) to:
- Create the annual budget.
- Support on ad-hoc projects and data analysis requests.
Who we’re looking for
You’ve got some experience in a finance or operations role, or you can demonstrate that you’ve built the relevant skills in another setting and are ready to learn more.
- You’re organised and methodical, with strong attention to detail that helps keep things running smoothly and accurately.
- You enjoy solving problems and thinking critically about how things can be improved, streamlined or automated.
- You’re quick to learn new systems and tools, you might not have used platforms like Xero or Salesforce before, but you’re keen to get stuck in.
- You take ownership of your work, following through on tasks and making sure nothing falls through the cracks.
- You’re proactive and hands-on, excited to go beyond your core responsibilities to improve how we work and help make it a success.
- Being a proficient user of Microsoft Excel (formulas, pivot table, x-lookup) is a bonus.
- Having an educational background in Finance, Accounting or a Business related discipline is desirable, but not essential.
Working together
We’re a small but mighty team of 3 within Finance (this role included). You’ll be line managed by the Head of Finance and will be working very closely with our Finance Lead too. You’ll also have regular contact with most people across the Unifrog, especially our partner-facing teams and the People team. You’ll also be liaising with our external accountants who take lead with the financial accounting and payroll side of things.
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
- Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
- Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
- Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
- Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
- £33,000 - £36,000 per year, depending on experience (Grade B).
- This position is advertised as Finance Executive, though internally it will be referred to as Finance Coordinator to better align with Unifrog job titles.
- Work remotely, or flexibly in our London or Edinburgh office.
- 28 days paid holiday per year (plus bank holidays).
- Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
- Start date: as soon as possible, though we will be flexible for the right candidates.
- If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
- We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Monday 1st September 2025.
Stage 1: Application form (~1 hour)
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Describe a time when you identified an opportunity to improve something in your team or organisation. What steps did you take, and what was the outcome? (250 words)
- iii. Our Finance team is looking to reduce the number of late payments from our partner schools. What kind of information would you want to understand the issue, and what steps might you suggest to help improve the situation? (250 words)
Stage 2: Phone interview (15 minutes)
- The next stage of the application process will be a short phone interview.
Stage 3: Video call interview and task (1 hour 20 mins)
- In-tray exercise (20 minutes)
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (60 mins).
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 15th September 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Click apply now to access full recruitment pack
Job Purpose
We are seeking an ambitious and relationship-focused Corporate Partnerships Lead to grow our corporate partnerships portfolio. You will be responsible for identifying new business opportunities, managing existing partnerships, and creating engaging, high impact campaigns that align with the goals of both the charity and our corporate supporters.
This is an exciting opportunity to join a passionate team and play a key role in securing sustainable income and long-term strategic partnerships that directly fund wishes for seriously ill children across the UK.
Key Responsibilities
-
Partnership Development
-
Proactively research, identify, and approach companies with a compelling case for support and bespoke partnership proposals.
-
Build long-term, mutually beneficial partnerships that deliver income, awareness, and employee engagement opportunities.
-
Lead on pitches, negotiations, and onboarding of new partners.
-
Account Management
-
Steward existing corporate partners to ensure excellent relationship management, timely communication, and impactful engagement.
-
Deliver high-quality fundraising campaigns, employee engagement activities, and cause-related marketing initiatives.
-
Work collaboratively with partners to co-create fundraising plans that align with their CSR and ESG objectives.
-
Campaigns & Events
-
Plan and deliver corporate-focused fundraising campaigns and events in collaboration with internal teams.
-
Attend corporate networking events and represent the charity at regional and national levels.
-
Marketing & Communications
-
Work with the communications team to produce engaging content for corporate audiences, including case studies, impact reports, and social media content.
-
Ensure brand alignment and maximise PR and media opportunities through corporate partnerships.
-
Performance & Reporting
-
Set, monitor, and achieve KPIs for corporate income, new business development, and retention.
-
Maintain accurate records of all corporate activity and relationships using the charity’s CRM system.
-
Report regularly to the Head of Income Generation on progress, pipeline, and income forecasts.
-
Compliance & Best Practice
-
Ensure all corporate partnerships follow fundraising regulations, charity law, and ethical standards.
-
Contribute to wider fundraising planning and innovation across the organisation.
Person Specification
Essential:
-
Proven experience in corporate fundraising, business development, or account management.
-
Strong commercial awareness with the ability to develop tailored propositions and negotiate partnerships.
-
Exceptional relationship-building and communication skills.
-
Ability to manage multiple projects and priorities in a fast-paced environment.
-
A self-starter with a proactive, professional, and confident approach.
-
Willingness to travel for meetings and events.
Desirable:
-
Experience working in a children’s or health-focused charity.
-
Familiarity with corporate sponsorship, payroll giving, or cause-related marketing.
-
Understanding of the current CSR and ESG landscape.
-
Experience using CRM systems such as Access, Salesforce, or BeaconCRM.
Perks and benefits:
25 holidays rising up to 30 over 5 years plus bank holidays
3 day Christmas holiday shutdown
Enhanced policies above statutory minimums
Private Healthcare
Flexible working hours
Staff Socials
Wish Well-being programme
Personalised Workforce development plans
Annual training and continued professional development budget
Granting the wishes of children living with life-threatening or terminal illness



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
The successful candidate will have:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Providing support with personal care as required
- Excellent communication and record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NVR practitioner will work with the parent/care giver predominantly, other members of the family who are impacted or experiencing the abuse from their sibling or grandchild, and if willing, with the young person causing harm.
RISE specialises in designing and delivering behavioural change and pyscho-educational programmes. We strive for a world where harmful behaviour is marginalised and fewer people are victims of abuse and crime; a world where people can lead safe, purposeful lives as a result of better relationships within families and communities.
Benefits of working for RISE
You will work for an award-winning organisation (featured in the Sunday Times Best Places to Work 2024) that celebrates diversity, culture and individual differences, and that will help you to grow and thrive in your career. As a learning organisation, RISE has created a culture of continuous professional development. Employees are the heart of our business – we have an Employee Council that gives employees a way to channel their voice to improve their employee experience. As an employee, you will be invited to regular staff meet-ups and can connect with others in different ways.
Specialist Child to Parent Violence delivery:
- Advocate for the rights of children to be respected, heard and protected.
- Deliver sessions for parents using Non Violent Resistance (NVR) techniques and child and family members, applying a systematic family approach to managing violence and abuse in the home.
- Adhere to the relevant programme manuals for parents as well as for the children and young people.
- Use motivational interviewing techniques and strength based approaches to engage with families.
- Support parents and young people to learn skills and knowledge to deal with behaviour in a non-violenct way, using NVR and trauma informed CBT methods.
- Work closely with other statutory and voluntary professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
- Be responsible and accountable for working with Team leader and/or Service Manager and Advanced practitioner to ensure risk is reviewed on a weekly basis.
- Attend monthly risk review and practice development meetings with Team leader or Advanced practitioner to ensure effective risk management procedures are applied at all times.
- Attend training sessions to enhance their delivery and understanding of NVR.
- Be personally accountable for the completion of assessments, pre and post questionnaires, and End of Intervention reports, and ensure they are to a high standard.
- Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on NVR and CBT techniques and working with families (parents and children and young people.
- Ensure effective planning for the delivery of each intervention in advance of the session.
- Partake and pass all relevant NVR and other child, young people and parent centred training to undertake this specialist work.
- Deliver community training as required.
Do you want to help charities to change the lives of people most in need of help across Yorkshire and the Humber?
We have one permanent Funding Officer position in the Yorkshire and the Humber regional team.
Join us as a Funding Officer and you’ll have the opportunity to make a real difference to communities across the region. Working as part of the Yorkshire and the Humber team as part of a team of 20 colleagues you will combine hybrid working - either from home, our Leeds office adjacent to Leeds station, or project visits, to understand how and where amazing people and organisations are transforming neighbourhoods.
If you have previous experience for a funder, then that is great but it’s not a necessity.
- You will need to be confident with comprehension and writing because you will be working with those applying for grants to advise and support them as necessary to develop proposals including project budgets.
- You’ll work with your colleagues to assess and recommend projects for funding. Some days you’ll be attending funders fairs, in person or online, whilst on others you may be meeting with Councils or other funders to share information about need and funding in a particular neighbourhood.
- You’ll also have responsibility for overseeing a portfolio of projects to ensure they are on track. If you have experience of the voluntary sector that would be ideal, particularly in the Yorkshire and Humber region.
- Confident in writing, comprehension and with an understanding of budgets you will be passionate about supporting communities to build on their strengths to improve lives.
Interview dates: 16th or 18th September
Location: Leeds is the local office – Hybrid, flexible working style with a requirement to travel into the communities
Briefing session: We will hold a briefing session to further outline the role and answer questions on the following date via MS Teams:
- 18th August, 11:30
If you have any questions on the process or are interested in joining the briefing call on this opportunity, please email us and an invite will be sent nearer the time.
On application, please align your supporting statement to the criteria below
Essential criteria
- Communication skills: Strong report writing skills to produce concise, written recommendations for assessment purposes within strict timescales. Listening and verbal communication skills also important.
- Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk.
- Relational skills: Ability to nurture, develop and promote effective relationships and communication with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion.
- An ability to adapt quickly, decisively and with full commitment to new processes and systems and the confidence to use your judgement, take initiative and challenge when appropriate.
- Demonstrable IT skills and the ability to learn detailed processes quickly and accurately
Desirable criteria
- Knowledge of Yorkshire and the Humber and the charity sector within it. Experience working with under-represented communities in the region is particularly desirable.
- Understanding of financial planning and business plans, ability to analyse accounts and numerical data.
- An ability to manage your own workload with minimal supervision.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities of the role:
- Manage the day to day import of supporter data from external sources into the organisation’s CRM (Raiser's Edge), ensuring timely and accurate data processing
- Contribute to the delivery of high quality data services by preparing and executing data checks, addressing quality issues, and maintaining compliance with GDPR and internal policies
- Support the development and maintenance of data import routines
- Collaborate with internal teams to understand their data needs and provide efficient, user-focused support
- Assist with global changes and structural updates to the database, supporting broader data improvement projects
- Produce data selections and queries in Raiser's Edge to support campaigns, communications, and reporting
- Document new processes and contribute to the continuous improvement of data procedures
- Support financial reconciliation and reporting through accurate data recording and communication with the Finance team
- Promote best practices across the organisation in the use of data systems and protocols
Ideal candidate profile:
- Prior experience working within a charity or not-for-profit environment
- Proven experience of working with Raiser's Edge, with strong familiarity in managing large data sets and bulk import processes
- Knowledge and/or experience with Import-o-matic or similar data import tools (desirable)
- Strong understanding of data protection principles, including GDPR compliance
- Excellent attention to detail and a proactive approach to problem-solving and process improvement
- Confident communicator with the ability to collaborate across departments and support non-technical users
- Organised and able to manage multiple tasks in a fast-paced, growing team
Location: London - Hybrid working available
Duration: Initial 3 month contract (high opportunity to extend)
Salary: £16 per hour
Working hours: Full time - 35 hours per week
This vacancy is being actively shortlisted so early applications are encouraged.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
We’ve got a bold ambition, a clear strategy and a growing team of over 100 colleagues who are passionate about delivering on big goals. To do this well, our four senior leaders (the Executive Team) need to stay focused on the big picture—casting vision, galvanising our people, building relationships, and advancing strategic priorities. This team is highly collaborative, fast paced, extremely busy and is looking for Executive Assistance to become even more effective for colleagues and those we serve.
As a trusted partner to our CEO, Executive Team, and Trustees, this role ensures our leadership operates with clarity, focus, and momentum. From managing complex schedules to coordinating key projects and communications, you will create the space and structure that allows our leaders to lead —helping Stewardship remain agile, effective, and deeply aligned to its Christian mission.
This role isn’t just about worldly administration — it’s about the spiritual gift of administration and the stewardship of time, priorities, and relationships at the highest level of the organisation.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a Individual Giving Coordinator, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £28,305 per annum.
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
The Individual Giving Coordinator role:
Coeliac UK is looking for a passionate and organised Individual Giving Coordinator to support our Fundraising team to raise funds to support the charity’s work. The Individual Giving Coordinator will focus on growing our individual giving programme, ensuring a positive experience for existing donors, and attracting new supporters. Working closely with the Individual Giving Manager, this role will support managing projects and work closely with data to deliver an outstanding supporter experience.
The fundraising team at Coeliac UK plays a crucial role in raising funds to support the charity’s work. The focus will be on growing our individual giving programme, ensuring a positive experience for existing donors and attracting new supporters. Working closely with the Individual Giving Manager, you will support the delivery of newsletters, appeals and our raffles and weekly lottery. Responsible for increasing the number of regular donors, maintaining and upgrading relationships with existing supporters, and contributing to Coeliac UK’s overall fundraising goals.
Key responsibilities of the Individual Giving Coordinator:
- Coordinate the regular giving programme, ensuring smooth processes for donor sign-ups, payments, and communications
- Develop and deliver plans to increase the number of regular donors and meet fundraising goals
- Track and review programme performance, identifying opportunities for improvement and growth
- Support the Individual giving manager to plan and execute fundraising campaigns to attract new regular givers and engage current supporters, including newsletters, appeals, raffle and lottery communications.
Knowledge, Skills, and Experience required for the Individual Giving Coordinator:
We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:
- Strong knowledge and passion for building excellent supporter and customer relationships
- Knowledge and experience of working with a Customer Relationship Management (CRM) System
- Understanding of regular giving and fundraising practices
Closing Date: 17th August 2025
If you would like to be considered as our Individual Giving Coordinator, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Do you enjoy creating effective digital campaigns that truly make a difference?
We're looking for a skilled Digital Marketing Officer to help us reach more people and drive meaningful engagement through paid media channels.
As Digital Marketing Officer, you'll manage and deliver paid advertising campaigns that support the Motor Neurone Disease (MND) Association's strategy, promises and mission. You will work closely with our Digital Engagement Manager and agency partners to plan and optimise campaigns across social media, search, and other digital platforms. Your focus will be to grow our online presence, support fundraising and engagement, and ensure all paid activity aligns with our strategic objectives.
Key Responsibilities:
- Plan and deliver digital campaigns across paid social, search and display channels
- Work closely with our digital marketing agency to brief, monitor and review campaigns
- Collaborate with internal teams including fundraising, campaigning and national care to identify campaign opportunities and support their objectives
- Monitor and manage digital budgets, ensuring spend is efficient and in line with targets
- Analyse campaign performance and provide clear, actionable reporting
- Support the creation of compelling ad content with internal and external creatives
- Align paid and organic social media strategies with the Social Media Officer
- Ensure consistency in tone, branding and messaging across all paid media activity
- Keep up to date with digital trends and propose new ideas for growth
- Contribute to the wider digital marketing strategy, ensuring integration of paid media
About You:
- Experienced in planning, delivering paid digital advertising campaigns
- Strong understanding of digital advertising principles
- Confident using digital platforms like Google Ads Manager and Meta Ads Manager
- Able to manage budgets effectively and ensure a strong return on investment
- Experience working with digital marketing agencies or external partners to deliver successful campaigns
- Skilled in interpreting performance data and presenting insights clearly
- Detail-focused when reviewing campaign content and data
- Well-organised, able to manage multiple projects at once
- Strong communicator and team collaborator
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience planning, delivering and optimising paid digital advertising campaigns, including your understanding of key principles and platforms such as Google Ads Manager and Meta Ads Manager.
- Experience working with digital marketing agencies or external partners to deliver effective campaigns.
- Ability to manage digital advertising budgets, communicate clearly, and collaborate successfully with colleagues and stakeholders.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a fantastic opportunity for a Digital Marketing Officer looking to apply their skills in a rewarding, values-led environment. You'll be part of a supportive and forward-thinking Digital team based in Northampton.
If this sounds like the right next step for you, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in your local area?
Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!
You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for your local area, working across a virtual team to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.
Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true!
Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.
And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.
Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Our client is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand for best practices in fundraising, protecting donors and supporting the vital work of fundraisers. The regulator is seeking an Administrative Assistant to support its Casework and Governance teams, ensuring the smooth and efficient operation of their activities. The organisation offers a flexible hybrid working pattern, with two days per week in its central London office (3 days working from home).
The Administrative Assistant plays a crucial role in the day-to-day operations of the organisation, providing essential support to the Casework and Governance teams. Your responsibilities will include answering and dealing with incoming phone calls for the Casework team, managing corporate email inboxes, setting up and maintaining case files on a CRM system, and compiling case bundles. You will also assist with the preparation of meeting papers, taking minutes, and providing general administrative support, including booking meeting rooms, managing post, and assisting with office management tasks.
To excel in this role, you should have experience dealing with the public on the phone, preferably in a customer-facing or regulatory environment, and will possess excellent customer service skills. You should also have had experience of providing administrative support. As our client’s work involves handling confidential information, discretion, and the ability to manage sensitive data are crucial. Proficiency in using Microsoft Office applications (Word, Outlook, and Excel) is required, along with effective communication, attention to detail, and the ability to manage competing priorities in a fast-paced setting. Experience using CRM systems (such as Salesforce), SharePoint, or knowledge of the charity or fundraising sector would be beneficial but is not essential.
To apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.
The regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they support and protect, enabling them to regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment. Please let us know if you require any part of this application or interview process to be adjusted to accommodate your needs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to be partnering with a leading charity to appoint an Interim Supporter Care Manager. This 12-month role will see you take the reins of a talented, multi-disciplinary team, ensuring supporters receive an outstanding experience at every touchpoint.
You’ll oversee income handling, regulatory compliance, and operational efficiency across a busy fundraising and marketing environment. Working with senior colleagues, you will refine processes, strengthen supplier relationships, and drive initiatives that keep the supporter experience central to the organisation’s success.
Key Responsibilities:
- Provide clear direction and leadership to the supporter care and compliance function, ensuring high-quality service and operational delivery.
- Design and implement a strategy for supporter care and compliance that supports the charity’s overall goals.
- Manage end-to-end income processing and acknowledgements, coordinating both in-house teams and outsourced partners.
- Maintain full compliance with relevant fundraising regulations, data protection laws, and financial controls including Gift Aid and PCI DSS.
- Negotiate and manage supplier relationships, setting clear performance measures and ensuring value for money.
- Develop and refine processes to improve efficiency, accuracy, and supporter engagement.
- Collect, analyse, and share supporter feedback to inform improvements.
- Lead fulfilment operations, identifying opportunities for cost and time savings.
- Contribute to strategic projects, ensuring the supporter perspective shapes decisions.
- Set and manage budgets, forecasts, and contingency planning to deliver on objectives.
Person Specification:
- Demonstrated success in managing and motivating high-performing customer service or supporter care teams.
- Proven ability to build strong relationships with internal stakeholders and external partners.
- Experience in managing income processing operations within a fundraising or marketing context.
- Skilled in managing supplier contracts, SLAs, and performance metrics.
- Proficient in handling sensitive or complex supporter queries.
- Comfortable using data to inform decisions and shape strategy.
- Exceptional written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple priorities under pressure.
- Skilled negotiator and influencer.
- Adaptable and solutions-focused approach.
- Solid understanding of fundraising compliance, data protection, and financial controls.
- Commitment to inclusive and equitable working practices.
What’s On Offer:
- A hybrid working pattern with just 2 day per week in the organisation’s office.
- A fantastic salary of £52,000 to £56,000 for the successful candidate.
- A 12-month contract in a fantastic organisation that does wonderful work.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Location: Hybrid working between the Aldgate, London office and home
Trusts Officer
A great opportunity has risen for a Trusts Officer to support our ambitious 5-year strategy by building relationships with Trusts + Foundations, engaging new supporters with our cause and ensuring existing supporters receive first-class stewardship.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will take ownership of your own portfolio of Trusts + Foundations with the capacity to donate up to £10k, leading on all stages of the cultivation cycle from prospect identification to stewardship to retain existing supporters and generate new business. Proactive and tenacious, you will enjoy building relationships with funders via phone and email, using this insight to craft compelling and inspiring proposals and update reports which match funder interests.
You will have excellent written and verbal communication skills, a keen eye for detail, and be comfortable working in a fast-paced environment. You will be organised, creative, and able to manage competing deadlines across a varied portfolio. You will have robust IT skills, with experience of using a CRM system to update and maintain accurate donor records.
There is significant scope to make your mark on this role, working both independently and in close collaboration with colleagues across the organisation to drive income across our research, services and policy work and develop your own relationship management and grant management skills.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
We will review applications continuously as they are received and reserve the right to appoint a suitable candidate prior to the stated closing date.
Location: Hybrid working between the Aldgate, London office and home.
Salary: £32,000 to £36,000 per annum
Contract: Permanent
Closing date: 11.59pm Monday 18 August 2025
We are looking for a Development Officer to support Portsmouth Cathedral’s fundraising and development activities. This new role, which is grant funded by the Cathedrals Sustainability Fund for 24 months, will work closely with the Head of Development & Fundraising to grow income, improve communication with donors, and help deliver key projects that support the Cathedral’s mission. This is an exciting opportunity to join our team and make a real difference to the future of Portsmouth Cathedral.
The role is mostly office based with the team in Cathedral House, Old Portsmouth but allows for flexible working arrangements.
Key Responsibilities include:
- Building Relationships with Donors: Draft thank-you letters, updates, and newsletters. Organize events to engage donors and welcome new supporters. Maintain confidentiality.
- Trusts and Foundation Applications: Research and apply for funding. Track deadlines and submit applications on time. Record outcomes and provide reports.
- Project Support: Assist with key projects like the National Lottery Heritage Fund project. Ensure smooth project execution and maximize funding opportunities.
- Improving Fundraising Operations: Maintain accurate records using the CRM system. Organize fundraising events and meetings.
- General Administration: Prepare materials, arrange meetings, and coordinate activities for fundraising campaigns. Contribute ideas to improve fundraising and communication.
Key Relationships will be with:
- Senior Management Team and Heads of Departments
- Donors
- Grant Funders
- Volunteers
The successful candidate will have strong communication and organizational skills, initiative, IT proficiency, confidentiality, teamwork, empathy with Christian values. Ideally they will have fundraising or grant application experience, knowledge of charity practices and interest in heritage, arts, or education charities. They will be self-motivated and collaborative and committed to safeguarding practice, equal opportunities and inclusivity.
Safeguarding
The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese of Portsmouth applicable to this role.
Benefits
- Generous annual leave allowance of 27 days per annum (FTE) plus public holidays
- Employer pension contributions of 7.5% plus employee contribution.
- Commitment to professional development and training
- Cash health plan
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Interested candidates should submit their CV along with a covering letter detailing how their experience aligns with the role’s requirements and the values of Portsmouth Cathedral.
Candidates invited to interview will be asked to complete a short application form as part of our safer recruitment process.
The client requests no contact from agencies or media sales.
The Partnerships Officer at the Arts Marketing Association will play a vital part in developing and nurturing meaningful relationships with the AMA’s external partners, sponsors, and funders. The role will directly support the AMA's mission and help generate essential income.
We are looking for someone who is friendly and welcoming, provides great customer service, and has excellent attention to detail. We’re also looking for someone who supports and believes in our organisational values and is excited about working towards our vision.
The Arts Marketing Association is a fully remote-working organisation - although we do hold in-person events and team away-days throughout the year - and we also operate a 4-Day Week (see our job pack for more details). Your working hours with us can be flexible depending on what works best for the right candidate.
The client requests no contact from agencies or media sales.