Customer relationship management manager volunteer roles in maidstone, kent
ShowerBox is a registered charity that has been providing free and secure showers as well as toiletries and supplies, warm drinks, snacks and haircuts to individuals facing homelessness since 2018. Our mission is to enhance our guests’ sense of physical well-being and dignity, help combat social isolation, and provide access to other essential resources such as health clinics and mobile libraries. By empowering individuals, we hope to help them make long term improvement in their lives.
Learning of individuals having passed away from preventable illnesses on the streets due to an inability to get clean and the social stigma associated with poor personal hygiene, Sarah Lamptey (our CEO) started offering weekly showers in St. Giles churchyard in Soho, London, from 2019. ShowerBox became a Charitable Incorporated Organisation (CIO) in 2021 and since then has been expanding nationally. Now, we operate in multiple sites – Central London, Birmingham, and Barking – either independently or in partnership. Central London remains our biggest site, followed by Birmingham and Barking, and we are in initial discussion with others. We receive our funds through philanthropy – currently supported by National Lottery Community Fund, Vitol Foundation, HS2, amongst others.
As we look to expand to new sites, we are seeking two passionate new trustees to help us grow and thrive. As a Trustee, you will play a vital role in shaping our strategy, expanding our network, and ensuring our charity is impactful. It will be a volunteer role.
What are we looking for?
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Interest in making a difference in the lives of people experiencing homelessness/housing security
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Experience serving as a Trustee or Board member (in either for-profit or non-profit organisation)
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An understanding of legal duties, responsibilities, and liabilities of trusteeship
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Ability to devote time and effort to support a small and growing charity
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Prepared to attend four board meetings per year (mostly online) plus one or two ad hoc committees and/or events in line with their expertise, specific interest, or as needed
We are keen to hear from individuals with the skills and experience to help direct our organisational development within:
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Operations, HR & Compliance
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Fundraising & Communications
We are particularly interested to hear from professionals with expertise in the following areas:
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UK charity law and compliance
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Risk management & GDPR
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Safeguarding, staff and volunteer wellbeing
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Fundraising and communications strategy (charity / social enterprises)
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Philanthropy or Corporate Partnerships
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Individuals with a track record in income diversification, particularly from trusts/foundations, major donors, or Corporate Social Responsibility.
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Experience working in the Homelessness or public health sector, especially in the UK
Please send your CV and a short cover letter outlining why you are interested in working with ShowerBox. Applications will be reviewed on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications.
You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a proactive fundraiser and looking to support a small charity? We're looking for 2 energetic and enthusiastic fundraiser volunteers to increase the fundraising opportunities for the charity as well as developing corporate partnerships, legacy giving, individual giving and major donors. This role may also include:
- Develop new and imaginative fundraising activities, many of which involve organising events
- Project manage fundraising events, from inception all the way through to evaluation
- Recruit and promote supporters and volunteers for challenge and national events.
- Assisting with researching and approaching corporate entities for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations
- Writing emails and speaking with potential partners about the work of Burning Nights CRPS Support with the aim of securing funds for the organisation
- Helping to maintain the fundraising database, ensuring accuracy and consistency of all records;
- Development in fundraising opportunities
- Keeping in contact with current & past donors and assisting in finding new donors
- Communicating with past fundraisers and encourage them to consider fundraising in the future
- Assist in marketing our events
- Development / Improvement of fundraising support (e.g fundraising packs and materials)
- Create fundraising & donation posts for social media & email marketing
Key & Desirable Skills:
- Fully computer literate and fully able with the main Microsoft Office tools including Word, Excel, Access, PowerPoint as well as the internet and email
- Knowledge of using CRM systems or ability to learn
- Outgoing, friendly and proactive character
- Good initiative and ability to work with little direct supervision but will ask when help is needed
- Be comfortable volunteering within a small team or by yourself
- Good communication skills - Ability to communicate effectively at a number of different levels
- Ability to communicate effectively by telephone, written correspondence and in person
- Experience of writing funding proposals and working in fundraising would be an advantage
- Strong organisational skills
- Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage
- An ability to present and engage potential partners/sponsors in a compelling way
- Maintaining strict confidentiality
Practical Considerations:
- Age over 18 only
- Expenses will be given in line with the charity’s expenses policy
- It is an indoor role at one site – your home, but occasionally meetings are held in other offices and in the office of the charity or online
- This role is suitable for people wanting to learn new skills as well as improve previously learnt skills
Not sure if you have the right skills? Then contact us or apply as you may have some great translatable skills that would be applicable for this role!
About the Charity: Burning Nights CRPS Support is a UK wide charity that works to improve life for those living with Complex Regional Pain Syndrome (CRPS), their families, loved ones, carers and friends. As a charity we raise awareness about the condition amongst the public, health and legal professionals by providing CRPS awareness sessions so that patients can be diagnosed quicker to enable treatment to start more rapidly.
Application Process:
Apply on Charity Job with CV and covering letter telling us why you would be a good fit for our charity
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.
Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.
Role Overview
As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.
This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.
Key Responsibilities
- Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
- Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
- Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
- Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
- Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
- Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
- Feedback Collection: Gather insights from charity partners to help us continuously improve our service.
What We're Looking For
- Passion for addressing homelessness and supporting vulnerable individuals
- Excellent communication and interpersonal skills
- Ability to explain technology in accessible, non-technical terms
- Self-motivated with the ability to work independently
- Experience in the charity sector, social work, or community engagement (desirable but not essential)
- Understanding of homelessness issues and challenges in the UK (desirable)
- Reliable access to transportation for partner visits when needed
- Comfortable using digital platforms and mobile applications
Time Commitment
We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:
- Virtual meetings with potential and existing charity partners
- Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
- Regular check-ins with the Unify Giving team
What You'll Gain
- Make a direct impact on addressing homelessness and supporting vulnerable individuals
- Develop professional skills in partnership building, communication, and the charity tech sector
- Gain insight into innovative solutions to social problems
- Be part of a passionate, mission-driven team
- Receive training and support from Unify Giving
- Opportunity to build your professional network across the charity sector
- Letter of recommendation upon successful completion of a 3-month volunteer period
Locations
We're particularly seeking volunteers in the following areas:
- London
- Newport
- Manchester
- Bristol
- Brighton & Hove
- Edinburgh
- Cardiff
- Other major UK cities (please specify your location when applying)
We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.
Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website.
There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.
The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



