464 Customer relationship manager jobs

Are you passionate about creating memorable experiences and building meaningful connections? Do you thrive in a busy environment where no two days are the same? If so, we want you! 

As our Supporter Engagement Coordinator, you'll be an important point of contact, ensuring our audience members and supporters experience top-notch care and engagement. You'll play a critical role in our mission by coordinating events, managing communications, and supporting our vibrant community. You will ensure that the data on the College's CRM system is up to date and accurate. 

You will have the following 

• Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy. 

• CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy. 

• Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events. 

• Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses. 

• Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys. 

• Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail. 

• Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture. 

• Friendly, approachable, and professional manner. 

• Enthusiastic about public engagement and supporter care. 

• Flexible and adaptable, with a willingness to work occasional evenings. 

• Proactive and solution-focused, with a commitment to continuous improvement. 

• Experience in a fundraising or engagement role within a charity, or educational organisation (desirable) 

We are looking for a part-time Membership Officer, who will be working alongside our existing part-time Membership Officer. Together, you will lead on administrative support of our membership functions. Reporting to our Operations Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership. This role will work Tuesdays, Thursdays and Fridays and will work one day a week in our office in Archway, London (Tuesdays).

This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.

We are looking for a committed and highly motivated individual with previous similar experience who is keen to join our small and friendly team. It’s important to us that the successful candidate will be in post for a substantial period. Occasionally this role would be asked to support at evening committee meetings or on Saturdays.

If you think you may have the relevant skills and experience, we look forward to hearing from you.

This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.

We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.

This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.

MAIN DUTIES AND RESPONSIBILITIES

Supporter engagement, stewardship and recruitment

• Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
• Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
• Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
• Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.

Event coordination and delivery

• Work alongside the Development Manager (Patrons) to:

1. coordinate the regular programme of online talks for all supporter schemes
2. plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.

• Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
• Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
• Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
• Represent the Landmark Trust, with other members of the Development team, at events.

Data management and administration

• Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
• Assist with reporting on fundraising performance and campaigns.

Communications

• Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
• Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
• Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.

General

• To work closely and harmoniously with colleagues in all respects
• To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
• To appreciate, and work within, the organisation’s culture, values and behaviours.
• To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
• Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
• All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
• To undertake any other duties as may be reasonably required in the post.

The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members. 

As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs. 

The purpose of this role 

This is a new role, created as part of a restructuring of the GA's operational team. The Administrative Coordinator is the human face of the GA's operational work. This is a role for someone who is genuinely energised by working with people - warm, organised, and reliable - and who combines administrative excellence with the wish to maximise the potential of others.

You will provide the day-to-day administrative and coordination support that keeps the GA's work with congregations, ministers, and members running smoothly. You will be the first point of contact for many people who engage with the GA, and your ability to connect - to listen, to follow through, and to make people feel empowered, inspired, and part of something that matters - will shape their experience of the organisation.

We think of this role as needing three things in equal measure: people skills, administrative excellence, and organisational ability. Plenty of people are strong on one or two. We're looking for someone who ideally brings all three but we appreciate that's a bit of a unicorn, so please don't let that put you off applying.

What you’ll be doing 

• Congregational and membership administration - Serve as a first point of contact for enquiries, maintain accurate membership records, and support engagement across our wider community.
• Congregational support toolkit - Coordinate the production and publication of guidance materials, and host online meetings connecting community members with subject matter experts.
• Ministry and congregational support - Maintain key registers and records, coordinate the annual commitment-to-pay process, and triage our inbox with care and good judgement.
• Events support - Provide coordination support for the Annual Meeting and other GA events, working alongside our freelance events manager on registration, logistics, and communications.

See the attached job description for more details. 

What core skills and experience you’ll have 

Essential: 

• Experience in an administrative or coordination role, ideally in a charity, membership body, or similar organisation
• Experience working with volunteers, congregations, or membership communities — and an understanding of what sustains them
• Strong organisational skills and attention to detail, with the ability to hold multiple threads without losing sight of the people behind them
• Warm, clear written and verbal communication skills, adaptable to different audiences
• Confidence hosting and facilitating online meetings
• Confidence with databases and digital tools, and willingness to develop Salesforce skills

Desirable: 

• Familiarity with a CRM database (e.g. Salesforce, CiviCRM)
• Understanding of basic charity governance and administration

Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you. 

About the role 

• JOB TITLE: Administrative Coordinator

• LOCATION: Office-based hybrid. Minimum 2 days per week in our Central London office (Essex Hall, WC2)

• WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered. 

• SALARY: £28,000 - £32,000 per annum depending on experience 

• START DATE: ASAP 

Our benefits package includes 

• 30 days holiday, plus English bank holidays 

• Workplace pension scheme (7% Employer contribution) 

• Staff support budget for personal development and wellbeing 

• Membership of financial wellbeing programme (Maji) 

Apply for the position of Administrative Coordinator

Please submit a cover letter and CV via the link below to make an application. 

In your cover letter, we would like to understand what it is that has drawn you to this role and what it is about the General Assembly’s work that resonates with you. Applications submitted without a cover letter will not be considered.

Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications. 

The deadline for applications is Thurday 24th September 2026, 23:59 BST. 

Our initial first stage interviews will take place on Tuesday 13th October 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport). 

Shortlisted candidates will then be invited to a final video interview taking place week commencing 19th October 2026. 

The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure. 

If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help. 

Are you ready to make a lasting impact on the lives of dogs and the people who care for them?  
We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home.

What does this role do?

As Welfare Manager, you'll: 

• lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care,
• act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog,
• oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health and safety guidelines,
• develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming,
• support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops,
• collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming. 

Could this be you?

As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, who is able to influence and engage a variety of audiences. Above all, you'll be passionate about rehoming, and have a commitment to the aims and objectives of Dogs Trust.

What does this team do?

Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service. 

Interviews will be provisionally held on the 1st and 2nd October 2026 at our Merseyside Rehoming Centre.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.

This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border).  You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.

This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.

The role

• Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
• Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
• Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
• Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
• Support resident services administration.
• Maintain accurate records, support reporting and act as a confident user of office and CRM systems.

About you

You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.

It is important that you enjoy working in a hands-on role in a varied customer facing environment.

Further details can be found in the job description and person specification

The Royal Institution (Ri) is an independent charity that has been connecting people with science of more than 225 years. Guided by our vision that Science is for Everyone, we have brought science to life through a vibrant programme of inspirational talks, education programmes and - with almost 1.8m YouTube subscribers - digital content that reaches audiences around the world

We are now seeking an exceptional relationship builder and event manager to help drive the success of our ambitious £20 million Be the Spark campaign. this is an exciting opportunity to help shape a new approach to major donor engagement, creating meaningful experiences that strengthen relationships, increase giving and enhance the Ri's reputation among influential audiences. Your work will play an important role in the success of the Be the Spark campaign and help secure the future of the Ri, ensuring that future generations can continue to be inspired by science.

About the Role

Working closely with the Head of Fundraising, you will build and strengthen relationships with major donors, prospective supporters and influential advocates, developing engagement opportunities that inspire long-term giving.

You will lead the planning and delivery of a programme of high-quality fundraising and cultivation events, from intimate donor gatherings to major campaign launches and prestigious VIP occasions. Working with senior stakeholders, trustees, ambassadors and supporters, you will ensure that every interaction strengthens relationships and creates meaningful opportunities for support.

This is a varied and highly visible role that combines strategic relationship management, fundraising, event delivery and stakeholder engagement.

What You'll Be Doing

· Building and managing relationships with major donors, prospects and influential supporters.

· Developing tailored cultivation and stewardship plans that deepen engagement and inspire giving.

· Delivering exceptional fundraising, cultivation and VIP events from concept through to completion.

· Supporting senior leaders, trustees and ambassadors to identify and develop donor engagement opportunities.

About You

You will be an experienced relationship manager with a talent for bringing people together around a compelling cause. Comfortable working with senior stakeholders and high-profile supporters, you will combine excellent interpersonal skills with strong organisational ability and attention to detail.

We're particularly interested in hearing from candidates who have:

· Experience managing high-value stakeholder or VIP relationships.

· A track record of delivering successful fundraising, engagement or high-profile events.

· Outstanding communication and relationship-building skills.

· Strong judgement, discretion and stakeholder management skills.

· The ability to manage multiple priorities and deliver results in a fast-paced environment.

An interest in science, education or public engagement would be an advantage.

Are you interested in joining our passionate team dedicated to inspiring people with science?

If so, download the full job description and person specification and apply by uploading your CV and a supporting statement of no more than 500 words setting out why you want the job and how your skills and experience meet the criteria set out in the person spec

 Closing date for applications: midnight on Monday 28 September

Interviews are scheduled for w/c 5 October - however we may interview as applications come in and may close the application process early if we receive a strong field of applicants.

About This Job

This is an exciting and rewarding role proactively identifying deserving individuals, manage and modernise the awards process of both charities, provide expert advice and seek additional national external awards and recognition.

You will also manage a small team of grants officers, overseeing the delivery of impactful financial support to the charities beneficiaries through multiple funding programmes.

Essential Skills

· GCSE English or equivalent experience

· At least two year’s experience of drafting award citations or funding applications

· Experience of working with partners, internally and externally

· Ability to extract information from people with varying powers of written expression

· Information gathering and analysis skills

· Excellent written and verbal communication skills.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible).

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.

Interviews will be held in person in London shortly after the closing date.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Mission Without Borders (MWB) is a Christian organisation working in some of the most challenging contexts in Albania, Bosnia-Herzegovina, Bulgaria, Moldova, Romania, and Ukraine. We come alongside children, families, and communities living in poverty, offering practical, emotional and spiritual support, to enable people to move towards self-sufficiency.

MWB UK is entering an exciting period of growth. With an ambitious five‑year plan underway, we are seeking to strengthen our work with major donors, charitable trusts, foundations, and Gift‑in‑Kind (GIK) partners to expand our impact and reach more people in need.

We are now seeking an exceptional Trusts & Foundations Manager to help drive this mission forward.

About the role

This is a pivotal and high‑impact role, perfect for a talented relationship‑based fundraiser who is motivated by purpose, strategy, and the power of partnership.

You will:

· Build and manage a strong portfolio of relationships with Trusts and Foundations, developing tailored engagement plans that inspire deep and long‑term support.

· Grow income from charitable trusts, foundations, and statutory funders through high‑quality applications and outstanding stewardship.

· Lead MWB UK’s Gift‑in‑Kind strategy, securing in‑kind products and managing the logistics journey from offer to delivery into field countries.

· Craft compelling proposals and impact reports that clearly articulate MWB’s vision and programme outcomes.

· Collaborate with passionate colleagues across MWB’s international network to identify funding priorities, shape supporter experiences, and maximise impact.

· Contribute strategically to MWB UK’s fundraising plans, spotting opportunities, and driving income growth.

This role blends hands‑on relationship management with strategic ownership.  This is ideal for someone who thrives on initiative, creativity, and wants to see their work translate into real, tangible change for vulnerable people.

About you

We’d love to hear from you if you have:

· Proven experience securing income from charitable trusts, foundations and corporate partners.

· Excellent relational skills with the ability to connect, inspire, and build trust.

· Strong written and verbal communication skills, including crafting persuasive proposals.

· A proactive, organised, detail‑driven approach with the ability to prioritise effectively.

· A genuine alignment with MWB’s Christian ethos and values.

If MWB’s vision is a cause that inspires you and the position fits with your skills, values and experience, then we would love to hear from you.

The position offers flexibility with a mix of home working and office based to be discussed. This is a 2 day per week position but will likely increase as we grow.

What we offer

· Pro rata 30 days holiday per year, plus bank holidays

· Flexible working

· Employee Assistance Programme

· Pension scheme

· Opportunities to travel to projects in our field countries, as required

How to apply

Please send a covering letter of no more than 2 pages highlighting your reasons for applying and explaining your how your skills, experience and values align with the role.

Please see the Job Description below for more details.  If an informal conversation about the role would help, please call us on 020 794 1370.

We are actively interviewing as applications come in, so please apply now.

Global Senior Prospect Research Manager

Roletype:Full time; Permanent

Location:Godalming, UK (hybrid working pattern 2x days per week in the office). The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes.

Salary:£47,000 - £50,000per annum (depending upon skills and experience)

Abouttherole

As our Global Senior Prospect Research Manager, you’ll play a key role in helping Compassion in World Farming to end factory farming by strengthening our global prospect research function.

This is an established and important role within our Global Philanthropy Team, central to building and sustaining a strong, high-quality prospect pipeline to support our fundraising growth ambitions. As part of this role, you’ll help shape and deliver prospect strategy, insight and KPIs aligned to our fundraising priorities and long-term organisational growth plans.

As our Global Senior Prospect Research Manager, you’ll be responsible for (but not limited to):

• Prospect Research -Leading and strengthening the global prospect research function,ensuring it effectively supports ethical fundraising growth across key markets.
• High Potential Prospects-Identifying,researchingand prioritising high-potential prospects from Salesforce and other sources, working closely with colleagues in CRM & Insights.
• Profile Creation-Producing clear, high-quality prospect research profiles to support donor cultivation, relationshipdevelopmentand strategic decision-making.
• Ethical Screening -Leading on due diligence and ethical screening, ensuringa consistent and rigorous approach across donors and markets.
• Data and Reporting-Using data, insight and reportingto analyse our prospect pool,identifynew donor opportunities and supportaccurate, compliant donor records.

About you

To succeed in this role, you’ll need to bring strong prospect research experience, from an international fundraising team or comparable environment, alongside a good understanding of global philanthropy trends, donor behaviour and ethical fundraising practice.

You’ll have to be confident in turning research into clear, useful insight for fundraisers, with the ability to build strong working relationships across teams and communicate findings in a way that supports action. You’ll also have excellent attention to detail and the ability to self-manage a varied workload in a busy, values-led environment.

Skills and experience you’ll need to bring as our Global Senior Prospect Research Manager:

• Prospect research experience within an international fundraising team or comparable environment.
• Experience building and managing a prospect pipeline that supports income growth.
• Experience using a wide variety of resources to produce high-quality intelligence for fundraisers.
• Experience of due diligence and applying ethical fundraising policies.
• Strong understanding of prospect research systems and processes, with experience using CRM systems, ideally Salesforce.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is a brilliant opportunity to shape a vital global research function and help drive the fundraising growth needed to create lasting change for farmed animals.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:

• 25 days annual leave + bank holidays
• Health Cash Back Plan and 24/7 GP access
• Employee Assistance Programme and MHFA support
• Premium Calm App subscription
• Electric car schemeavailable
• Defined contribution pension scheme
• Enhanced discretionary sick pay
• Hybrid working model (role and location dependent)
• Free onsite parking and office next to mainline station
• Cycle Benefit scheme and other savings options
• Ongoing learning and development opportunities

How to apply and key dates

Ifyou’reready to make a global impact,we’dlove to hear from you. PleasesubmityourCV and a cover letteroutlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged.

Closing date: 29 September 2026

1stStage (Teams) Interview

2ndStage (Face to Face at HQ) Interview, with task

“Join us in building a more compassionate future for animals, people, and the planet.”

About Compassion

Compassion in World Farming Internationalis a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts,we’vespent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore ourCandidate Pack, andCareers Page. 

Tocomply withlegal requirements in the UK and internationally, all applicants must be able todemonstratetheir right to work in the country where the role is based. Compassion in World Farming is absolutely committed toproviding equal opportunities for everyoneregardless of their background.Wevalue diversity and live experienceand acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Our role is often to act as the connector: bringing people together around shared challenges and turning ideas into practical action. Now we need someone to help us do more of it.

Compass Wellbeing CIC is looking for a Corporate Partnerships, Social Value & Events Manager, a new post at the heart of how we grow.

Working across corporate and community partnerships, our events programme, VCFSE relationships and charity partnerships, you'll help turn growing opportunities into practical activity, community benefit and income, with social value running through all of it.

Whatever sector you come from, if you can build trusted relationships and move ideas towards delivery, we'd love to hear from you.

📍 London (Hybrid) | 🕐 Full-time, permanent | 💷 £40,000–£45,000
Applications close Monday 5 October 2026 at 10:00.

Are you passionate about building relationships, delivering excellent customer experiences and helping organisations retain and grow their membership?

The Country Land and Business Association (CLA) is the membership organisation for owners of land, property and businesses in rural England and Wales. We champion the interests of our members and provide expert advice, services and support to help them succeed.

We're now looking for a Membership Relations Manager to join our South East team. This is a varied and rewarding role, combining account management, member engagement, data analysis and stakeholder relationship management. You'll play a key part in ensuring our members receive an exceptional experience throughout their membership journey, helping us strengthen engagement, increase retention and demonstrate the value of CLA membership.

What you’ll be doing

• Managing member relationships and supporting members throughout their CLA journey.
• Delivering key elements of our member retention strategy, including onboarding, engagement and renewal activities.
• Building strong relationships with members and identifying opportunities to increase engagement with CLA services.
• Producing and analysing membership and retention reports to identify trends and opportunities.
• Maintaining accurate membership records and supporting the ongoing development of our CRM system.
• Gathering member feedback and insights to help shape CLA services and priorities.
• Working closely with colleagues across regional, sales and policy teams.
• Representing the CLA at member-facing events, shows and meetings across the South East region.

Full list of job duties can be found in the job description.

What you’ll bring to the role

• Experience in account management, membership, customer service or a similar relationship-focused role.
• Excellent communication and relationship-building skills, with the ability to engage confidently with a wide range of people.
• Strong organisational skills and attention to detail.
• Experience using CRM or database systems.

You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.

Working arrangements

This is a full-time, permanent role based at our South East office in Andover, with requirement to work in the office at least 3 days per week.

The role involves regular travel across the South East region, with occasional travel elsewhere in England and Wales. Some evening work and occasional overnight stays may be required. A full UK driving licence is essential as the role requires travel to locations

What are the benefits of working for the CLA?

• Generous annual leave
• Birthday Leave - a day off for your birthday
• Employer's pension contribution of up to 10% of salary
• Enhanced parental leave
• Wellbeing recourses
• Retail discounts
• + more!

Interview process

First Stage Interviews will take place 5th October in person at our office.

Second Stage will take place 12th October in person at our office.

Interview dates may be subject to change.

The Woodland Trust is looking for a Supporter Journey Executive to provide technical support, deliver and optimise supporter journeys.

The Role:
•    Build, configure and deploy supporter journeys using Dynamics 365/CRM tools.
•    Support set up and refinement of triggers, workflows and conditional text.
•    Troubleshoot any journey issues and provide resolutions to operational blockers.
•    Design and execute journey tests including A/B testing, segment testing and trigger testing.
•    Identify opportunities to simplify or improve processes within the system and provide practical support and advice to internal users.
•    Ensure accuracy, consistency and timely delivery throughout your workload.
•    This is a hybrid position with a mix of home working and from our head office in Grantham, Lincolnshire. Head office attendance would be required once a month on average. 
•    This is a fixed term contract for 9 months.

The Candidate:
•    Experience building and delivering supporter/customer journeys or campaigns.
•    Strong collaboration skills with the ability to communicate effectively with internal and external stakeholders.
•    Knowledge of marketing automation and customer lifecycle journeys.
•    Experience conducting A/B testing and optimisation. 
•    Experience working with CRM systems such as Microsoft Dynamics 365.
•    Strong prioritisation skills with the ability to manage multiple deadlines.
•    Knowledge of data selection, segmentation and marketing operations.

Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension 
•    Life Assurance
•    Flexible and hybrid working options (7am - 7pm)
•    Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
•    Buy and sell holiday scheme
•    Enhanced parental pay
•    Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 

Application information and advice: 
For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete. Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete. 

Interviews will take place via Microsoft Teams on the 14th October 2026.