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Using Anonymous Recruitment
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Fixed Term Contract until 31 August 2027
We are looking for a motivated and detail-oriented Data and CRM Administrator to support the management and quality of data across our programmes and operations, using our suite of Zoho resources.
This role is ideal for someone at the beginning of their data career who is keen to develop their skills in data management, reporting and CRM administration within a purpose-driven organisation.
This role is 15 hours per week. You will be working from home with the expectation of occasional travel for in-person meetings with your manager or for organisation-wide team days (which are in London - considered commutable travel).
Responsibilities
- Supporting the Impact and Data Lead with data quality and CRM support
- Administrative tasks such as supporting the wider TTF team with guidance documents, utilising the CRM and its functions across programmes, finance, outreach and marketing
- System improvements
- Reporting and analysis
Please read the full job description before applying for this role.
Annual leave: 28 days + Bank Holidays (pro-rata)
Interviews will be held w/c 5 October 2026.
Applicants need to be based in the UK and have the right to work in the UK.
Applications without full CV history included start and finish dates will not be considered. Please include the reasons for any gaps on your CV.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.
This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.
You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.
What makes this opportunity different
This role offers more than traditional database administration.
Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.
You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.
What you’ll be doing
You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:
- Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
- Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
- Delivering clear training, guidance and practical support to CRM users
- Managing data imports, cleansing, audits and database administration
- Monitoring data quality and improving how supporter information is recorded
- Working with stakeholders to understand their needs and improve systems and processes
About you
You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.
You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.
You’ll bring:
- Proven ability to learn new systems quickly and develop advanced knowledge
- Strong data manipulation skills using Excel, Access or comparable tools
- Highly developed problem-solving skills
- The ability to investigate data or system issues methodically
- Experience managing several stakeholders and competing requirements
- The ability to draw out requirements and translate them into practical improvements
- Strong communication skills and the ability to explain technical information clearly
- A proactive approach and a high level of initiative
It would be helpful, but not essential, if you have
- Experience of working within a charity
- Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
- Experience using ImportOmatic or a similar data import tool
- Experience designing and delivering systems training
- Experience creating user guidance or process documentation
- Experience supporting CRM adoption or system change
Benefits:
- Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
- 27 days’ annual leave plus bank holidays, rising to 29 days after five years
- A contributory pension scheme with employer contributions of up to 6%
- Life insurance for eligible pension scheme members
- Enhanced maternity and adoption leave and pay
- Employee assistance and confidential counselling services
- Flexible working options
- Subsidised on-site canteens
- A bright, modern Chelsea office close to South Kensington station
- The technology and equipment needed to work effectively from home
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part-time Membership Officer, who will be working alongside our existing part-time Membership Officer. Together, you will lead on administrative support of our membership functions. Reporting to our Operations Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership. This role will work Tuesdays, Thursdays and Fridays and will work one day a week in our office in Archway, London (Tuesdays).
This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.
We are looking for a committed and highly motivated individual with previous similar experience who is keen to join our small and friendly team. It’s important to us that the successful candidate will be in post for a substantial period. Occasionally this role would be asked to support at evening committee meetings or on Saturdays.
If you think you may have the relevant skills and experience, we look forward to hearing from you.
All applications must include both a CV and a cover letter that details how you meet the person specification. Applications without one of these will not be considered.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting and rewarding role proactively identifying deserving individuals, manage and modernise the awards process of both charities, provide expert advice and seek additional national external awards and recognition.
You will also manage a small team of grants officers, overseeing the delivery of impactful financial support to the charities beneficiaries through multiple funding programmes.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.
Interviews will be held in person in London shortly after the closing date.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Philanthropy Manager
Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over
recent years. The Directorate has a strong track record of soliciting seven-figure donations and
winning significant corporate partnerships with well-known and well-loved brands such as Omaze,
Cadbury, Warburtons, Roadchef and Dobbies.
We are now building upon this success and have launched a new, significant fundraising campaign.
This campaign will help drive further transformational growth, from income across major donors,
trusts and foundations, and corporate partners. Ultimately, it will help us fund cutting-edge research
that will bring forward the day when we can diagnose, treat and prevent dementia.
The Philanthropy Manager will play a key role in the success of the Philanthropy Team. Working closely with the Head of Philanthropy and other stakeholders across ARUK, the Philanthropy Manager will drive income and deliver transformational gifts and strategic relationships with individual major donors and charitable trusts and foundations.
Key Responsibilities:
Relationship Building and Income Generation
· Build relationships with a portfolio of high-value current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing opportunities to engage with ARUK, and soliciting gifts through face-to-face meetings and events.
· Develop a thorough understanding of ARUK's projects, policies and activities to articulate the mission of our work and inspire people to join us.
· Tailor and develop cases for support to attract funding for ARUK's projects, fundraising across different areas of ARUK's work, including identified strategic priorities for the organisation.
· Present and pitch to potential supporters and donors, managing meetings where relevant and involving senior representation when needed — including supporting the Head of Philanthropy on high-value asks where required.
· Develop stewardship and engagement plans for donors, working with teams across ARUK to create bespoke and creative engagement opportunities, ensuring donors are thanked and updated and that their relationship with ARUK grows in depth and value.
· Work with the prospect development team to manage a portfolio pipeline, moving donors/trusts through the different stages to secure gifts.
· Lead on relationships with senior volunteers and senior leadership, where appropriate, empowering them to open their networks and ask for support.
· Work closely and collaborate with the Corporate Partnerships and other teams on cross-team fundraising opportunities.
Line Management
· Line manage a Philanthropy Officer, actively empowering, coaching and supporting them to develop their operational plans and deliver on key priorities.
· Work with the Head of Philanthropy to set clear goals, objectives and KPIs for the Officer and provide them with the ongoing guidance and support they need to reach them.
· Role model and actively embed Alzheimer’s Research UK values and behaviours across all activities, and champion the principles of Equity, Diversity and Inclusion.
Processes
· Liaise with the Philanthropy Executive (Admin) as required on expected income and gift restrictions.
· Work closely with the Donor Relations Manager to enable them to fully support donor relationships in terms of stewardship and recognition.
· Ensure supporter and event records are kept up to date through daily use of ARUK’s CRM (Salesforce).
Events
· Play a key role in the planning and delivery of team events such as cultivation dinners, with support from the Events Team.
· Explore and develop new fundraising event opportunities, working closely with the Events Team to create engaging high-value event
· Lead on bespoke events such as online donor presentations or tailored lab tours for a small group of supporters.
· Represent ARUK at Philanthropy Team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending.
Knowledge, skills and experience needed:
· Demonstrable experience gained working in a major gifts fundraising or client relationship management role.
· Demonstrable experience of developing long-term/ strategic relationships.
· Demonstrable experience of developing relationships/ influencing through face-to-face contact.
· Demonstrable experience of working effectively without close supervision.
· Good understanding of the principles of major gifts fundraising.
· Experience working in a target-led environment.
· Excellent communicator with an ability to build strong relationships and inspire confidence and respect at all levels.
· Very strong, versatile written communication skills, with an ability to write persuasively for a range of audiences.
· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.
· Strong team player who can work both independently and collaboratively with internal and external stakeholders.
· Excellent planning and organisational skills, with an ability to plan and set goals, work to deadlines and reprioritise work in accordance with the organisational needs.
· Demonstrates strong negotiation, influencing and decision-making skills, particularly when there are conflicting points of views.
· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions.
· A good blend of strategic and analytical thinking; with an ability to see the bigger picture.
· Strong attention to detail, sets high standards and strives for excellence.
· Ability to absorb and process new information quickly, including ability to grasp complex scientific concepts to a reasonable level.
· Driven and highly proactive - adept at spotting opportunities and maximizing them.
· Adaptable and flexible with a growth mindset, with a willingness to undertake occasional work in the evening.
· Thrives within a fast-paced environment, with an ability to remain calm under pressure.
· Strong ethical standards and a high level of personal integrity.
· Excellent IT skills in Outlook, Word, Excel and PowerPoint.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £48,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.
We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.
This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.
MAIN DUTIES AND RESPONSIBILITIES
Supporter engagement, stewardship and recruitment
- Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
- Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
- Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
- Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.
Event coordination and delivery
- Work alongside the Development Manager (Patrons) to:
- coordinate the regular programme of online talks for all supporter schemes
- plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.
- Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
- Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
- Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
- Represent the Landmark Trust, with other members of the Development team, at events.
Data management and administration
- Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
- Assist with reporting on fundraising performance and campaigns.
Communications
- Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
- Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
- Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.
General
- To work closely and harmoniously with colleagues in all respects
- To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
- To appreciate, and work within, the organisation’s culture, values and behaviours.
- To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
- Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
- All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
- To undertake any other duties as may be reasonably required in the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Institution (Ri) is an independent charity that has been connecting people with science of more than 225 years. Guided by our vision that Science is for Everyone, we have brought science to life through a vibrant programme of inspirational talks, education programmes and - with almost 1.8m YouTube subscribers - digital content that reaches audiences around the world
We are now seeking an exceptional relationship builder and event manager to help drive the success of our ambitious £20 million Be the Spark campaign. this is an exciting opportunity to help shape a new approach to major donor engagement, creating meaningful experiences that strengthen relationships, increase giving and enhance the Ri's reputation among influential audiences. Your work will play an important role in the success of the Be the Spark campaign and help secure the future of the Ri, ensuring that future generations can continue to be inspired by science.
About the Role
Working closely with the Head of Fundraising, you will build and strengthen relationships with major donors, prospective supporters and influential advocates, developing engagement opportunities that inspire long-term giving.
You will lead the planning and delivery of a programme of high-quality fundraising and cultivation events, from intimate donor gatherings to major campaign launches and prestigious VIP occasions. Working with senior stakeholders, trustees, ambassadors and supporters, you will ensure that every interaction strengthens relationships and creates meaningful opportunities for support.
This is a varied and highly visible role that combines strategic relationship management, fundraising, event delivery and stakeholder engagement.
What You'll Be Doing
· Building and managing relationships with major donors, prospects and influential supporters.
· Developing tailored cultivation and stewardship plans that deepen engagement and inspire giving.
· Delivering exceptional fundraising, cultivation and VIP events from concept through to completion.
· Supporting senior leaders, trustees and ambassadors to identify and develop donor engagement opportunities.
About You
You will be an experienced relationship manager with a talent for bringing people together around a compelling cause. Comfortable working with senior stakeholders and high-profile supporters, you will combine excellent interpersonal skills with strong organisational ability and attention to detail.
We're particularly interested in hearing from candidates who have:
· Experience managing high-value stakeholder or VIP relationships.
· A track record of delivering successful fundraising, engagement or high-profile events.
· Outstanding communication and relationship-building skills.
· Strong judgement, discretion and stakeholder management skills.
· The ability to manage multiple priorities and deliver results in a fast-paced environment.
An interest in science, education or public engagement would be an advantage.
Are you interested in joining our passionate team dedicated to inspiring people with science?
If so, download the full job description and person specification and apply by uploading your CV and a supporting statement of no more than 500 words setting out why you want the job and how your skills and experience meet the criteria set out in the person spec
Closing date for applications: midnight on Monday 28 September
Interviews are scheduled for w/c 5 October - however we may interview as applications come in and may close the application process early if we receive a strong field of applicants.
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.

The client requests no contact from agencies or media sales.
About the role
Are you looking for a varied digital role where you can develop your digital skills, learn new tools and make a meaningful contribution to how an organisation engages with its members and audiences?
We’re looking for a Digital and Content Administrator to join the Royal Statistical Society’s Digital Content Team. This is a varied, hands-on role at the heart of our digital activity, including publishing content on our websites, producing and sending newsletters, supporting webinars and online events, and providing first-line support for routine AV and IT queries. It offers the chance to build experience across a broad range of digital skills while working alongside colleagues with expertise in content, communications, web and multimedia. You’ll play an important part in keeping our digital channels running smoothly and helping the RSS deliver an engaging experience for more than 8,000 members and a much wider public audience.
The RSS is a 190-year-old organisation with a distinctly modern mission: to make sure data is at the heart of understanding and decision-making. You’ll be joining a team working to communicate that mission through digital channels, support a global professional community and help people engage with some of the most important questions around statistics, data and evidence today.
Background
Our vision is a world where data is at the heart of understanding and decision-making.
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We are a professional body for statisticians and data scientists, wherever they may live.
We have more than 8,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.
Digital channels and content delivery are a key part of the RSS offer. They support member engagement, help the Society communicate its work clearly and effectively, and enable staff, members and volunteers to take part in online activity, access information and connect with one another. The Digital Content Team plays an important role in ensuring these channels and services run smoothly and meet a high standard.
Job purpose
The Digital Content Administrator provides practical digital, content and administrative support across the Society’s Digital Content Team. The postholder supports the needs of the digital and content team, wider staff, members and volunteers by helping to publish content, create and send newsletters, support online meetings, provide first-line AV and IT support, monitor shared inboxes, assist with testing and reporting, and maintain clear user guidance.
The role is primarily a digital and technical support role, with only light content editing where needed and no expectation of editorial experience.
Key responsibilities
The role is responsible for:
1. Content publishing and newsletter production. Provide accurate and timely support for publishing digital content and producing newsletters across the Society’s channels.
- Publish, edit and maintain content on the Society’s websites, including Royal Statistical Society, Real World Data Science and Significance Magazine, ensuring content is uploaded accurately and in a timely way.
- Create and send newsletters using copy provided by colleagues, ensuring content is formatted correctly, links and assets work as expected, brand guidelines are adhered to, and communications are issued on time.
- Carry out light content editing and formatting where needed to support publication (there is no expectation of editorial experience or expertise)
- Post vacancies on the Society’s job board and support other routine publishing activity as required.
- Help maintain high standards of accuracy, consistency and accessibility across published digital content and email communications.
- Organise digital assets and maintain content libraries.
2. Digital support for staff, members and volunteers. Provide responsive first-line support for digital activity, online meetings and routine AV and IT queries.
- Provide first-line IT and AV support to staff, helping to resolve routine issues and escalating more complex or urgent issues promptly when required.
- Support online and face to face meetings involving staff, members and volunteers, including meeting set-up, practical troubleshooting and live support where needed.
- Assist colleagues and users to make effective use of relevant platforms and tools, particularly for online meetings, content-related tasks and routine digital processes.
3. Testing, reporting and systems support. Support the effective running and improvement of digital systems through testing, basic reporting and routine technical administration.
- Carry out testing and report issues clearly, including supporting User Acceptance Testing (UAT) for websites, digital tools and related processes.
- Generate routine reports using tools such as Google Analytics and Dynamics CRM, and help colleagues access the information they need for day-to-day decision-making and monitoring.
- Support the maintenance of digital systems and processes by following agreed procedures, identifying routine issues and escalating where needed.
- Contribute to the smooth running of the Society’s digital operations by supporting practical system-related tasks across the team.
4. Meeting scheduling, inbox management, documentation and administration. Provide reliable administrative support that helps the team manage workload, respond to queries and maintain clear guidance.
- Schedule meetings to facilitate team activities and provide administrative support to volunteers, committee members and journal editors.
- Share meeting documentation and slides prior to meetings.
- Monitor shared inboxes and respond to or route routine queries appropriately, ensuring urgent or important issues are escalated promptly.
- Undertake general administration to support the work of the Digital and Content Team and related activity across the Society.
- Create and maintain user guides, standard operating procedures (SOPs) and other practical documentation to support consistent ways of working.
- Keep records, documents and shared information organised and up to date so that colleagues can work efficiently and consistently.
5. General duties. Contribute to the wider work of the Society and support a collaborative, service-focused team culture.
- Answer incoming calls and provide first-line customer service alongside other colleagues.
- Respond to, or arrange responses from colleagues to, incoming queries in corporate inboxes.
- Prepare mailing lists for emails, surveys or newsletters from the CRM.
- Support colleagues with webinars and events where needed.
- Work collaboratively with colleagues across the RSS and provide practical support to members and volunteers where relevant.
- Maintain a high level of accuracy, professionalism and customer service in all aspects of the role.
- Support continuous improvement by identifying straightforward ways to improve processes, reduce avoidable issues and make routine tasks easier for users and colleagues.
- Attend meetings and events related to the role, and the Digital and Content Team.
- Provide cover for leave (if required and where relevant to experience).
- Undertake such other duties as may reasonably be required, consistent with the level and purpose of the role.
Working for the RSS
Pension and benefits
Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 5% of salary will be double matched by the Society (making a maximum contribution by the Society of 10%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.
Location
The RSS office is in central London. We offer flexible working arrangements, and this is a hybrid role with a minimum two days a week working in the office. In-person attendance for key meetings, team activity and practical support needs will be required.
Working hours
Full-time (35 hours per week/5 days a week). Flexibility will be required, including occasional support outside normal working hours, to help with webinars, online meetings or other digital activity.
Holidays
25 days per annum, plus bank holidays and an additional shut down between Christmas and New Year (pro rata for part-time posts).
Probation
This post is subject to a five-month probation period.
How to apply
Please submit your supporting statement explaining why you should be considered for the role and how your skills and experience align with the responsibilities and person specification.
Founded in 1834, the RSS is one of the world’s most respected organisations championing the power of data to inform understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
As the first point of contact for supporters, the Supporter Experience Coordinator handles enquiries, processes and reconciles donations, and maintains accurate records using our CRM system. Supporting the delivery of supporter communications, materials and platforms, and contributing to a positive supporter experience that reflects the heart of Mary’s Meals is all key to the role.
The Supporter Experience Coordinator works side-by-side with colleagues from across the Supporter Experience and Communications directorate ensuring a joined-up approach to all activities, through the integration of strong storytelling, marketing expertise and supporter engagement.
Key responsibilities include
- Act as the first point of contact for donors, supporters, and volunteers across all channels (in person, phone, email, social media)
- Take donations and thank donors promptly and warmly, meeting response time KPIs.
- Collate and provide supporter feedback to the Supporter Experience and Communications team to shape help shape and deliver supporter communications and marketing across all channels, leading to income growth and greater supporter retention.
- Maintain accurate supporter records, donation data and back up documentation in the CRM system.
- Ensure data handling complies with GDPR and information is retained and used in compliance with data protection policy and procedures and in line with retention periods.
- Process, reconcile, and manage all incoming donations received online and via post and telephone.
- Provide admin support to the Supporter Experience & Communications and Development directorates, to support income generation.
- Manage incoming and outgoing digital and posted mail.
- Manage inventory and communicate stock requirements of supporter materials and online shop items.
About you
- Excellent ‘customer service’ skills - warm, friendly, clear, and professional across phone, email, social media, and in person.
- Experience of data entry or donation processing.
- Meticulous attention to detail - accurate data entry, record-keeping, and donation processing.
- Strong computer skills including Microsoft Office, Excel, Outlook and database applications.
- Excellent written and verbal communication skills.
- Ability to manage a diverse workload and juggle multiple priorities, ensuring deadlines are met.
- Sound experience of working ‘hands on’ as part of a team, in a supportive, flexible and friendly manner.
- Strong organisational and planning skills - able to manage multiple tasks, prioritise effectively, and meet deadlines.
- Excellent interpersonal skills with the ability to liaise at all levels within the organisation and externally.
- Passion for working in a values-centred charity that deeply values every supporter.
- Able to build strong internal collaborative relationships with colleagues across different teams.
How to apply
To apply for the role of Supporter Experience Coordinator based at Mary’s Meals UK, please click the APPLY button for all information.
Applicants must hold full right to work in the UK.
We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.
Closing date for applications is Monday, 5 October
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: If you have any special requirements or adjustments before an interview, please let us know.
We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.
This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border). You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.
This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.
The role
- Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
- Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
- Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
- Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
- Support resident services administration.
- Maintain accurate records, support reporting and act as a confident user of office and CRM systems.
About you
You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.
It is important that you enjoy working in a hands-on role in a varied customer facing environment.
Further details can be found in the job description and person specification
Please send your CV, Supporting Statement and Diversity Monitoring Form.
In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: 30th September 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Our aim is to provide safe, comfortable and secure accommodation enabling people to live independently but within a supportive community.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a highly organised and relationship-focused Partnership Officer to join our Partnerships Team. This is an exciting opportunity for someone who enjoys building strong relationships, coordinating complex activities and making a tangible difference to the lives of vulnerable communities around the world. You'll play a key role in helping life-saving medicines reach those who need them most.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
The Role
Partnerships are at the heart of IHP's work. As Partnership Officer, you'll help build and maintain productive relationships with both corporate and NGO partners, ensuring donated medicines and healthcare products move efficiently from offer through to delivery.
Working across the partnership lifecycle, you'll coordinate activities, manage information and support programmes that deliver real impact for people around the world.
This is a varied role that combines:
- Partnership and relationship management
- Project and programme coordination
- Product donation administration
- Data and CRM management
- Income generation support
- Cross-team collaboration
About You
You’ll be a highly organised and relationship-focused person with experience in a coordination, partnership, fundraising or operations role.
We’re looking for someone with:
Essential
✅ Experienced in coordination, partnerships, relationship management, fundraising, operations, or a similar role
✅ Highly organised, with excellent attention to detail
✅ Confident and effective in both written and verbal communication
✅ Experienced in using CRM/database systems and Microsoft Office
✅ Able to manage multiple priorities in a fast-paced environment
✅ Proactive, with a solutions-focused approach
✅ Committed to supporting and upholding IHP's Christian ethos
Desirable
➕ Experience supporting fundraising, donor reporting or proposal development
➕ Knowledge of the healthcare, humanitarian, pharmaceutical or supply chain sectors
➕ Experience working across multiple stakeholders or cross-functional teams
For further details regarding responsibilities and person specification, please see the job description.
Why join IHP?
This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.
Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.
We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:
- 25 days annual leave plus bank holidays (pro-rated for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and highly motivated individual with excellent communication skills who will be a first point of contact with our membership network.
You will proactively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.
This role is supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that keepspace in a constantly moving and diverse climate.
You will be central in supporting HLP’s sustainability and will helpto progress continued growth and attract new and diverse collaborations.
You will be regularly front facing with members and the wider public, so should be confident presenting on video as well as in person, and comfortable engaging a diverse range of stakeholders.
The role is predominantly home-based with regular travel to meetings and events.
We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme. HLP is committed to equality of opportunity.
The client requests no contact from agencies or media sales.
Communications & Community Coordinator
Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week
Hybrid WFH 2 day a week
Purpose of the Role
The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.
The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.
This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.
Key Responsibilities
Communications and Content
- Create and schedule content across WLS social media channels.
- Design and produce newsletters, flyers, posters, brochures and other communication materials using Canva or similar software.
- Draft and distribute member communications, announcements and updates.
- Gather information from departments across WLS and coordinate regular e-bulletins and communications.
- Support the production of service booklets, information sheets and event materials.
- Ensure all communications are accurate, well-presented and consistent with WLS branding and tone of voice.
- Proofread communications and marketing materials.
Website and Digital Channels
- Maintain and update website content.
- Ensure website information remains accurate and current.
- Upload content, images and event information as required.
- Support the monitoring of social media and website engagement, providing basic reports where required.
Membership and Community Engagement Support
- Maintain accurate records within the CRM system.
- Produce reports from the CRM database as required.
- Support membership engagement initiatives and communications.
- Assist with membership administration and monthly membership updates.
- Respond to routine member enquiries and direct enquiries appropriately.
- Provide administrative support to community engagement activities, projects and programmes.
Events and Community Activities
- Support the promotion and administration of community events and programmes.
- Assist with event communications, registrations and attendee information.
- Maintain the communications and events calendar.
- Support photography and content gathering at events where required.
- Assist with the production and distribution of event publicity and promotional materials.
Administration
- Provide administrative support to the Community Engagement Manager and wider Community Engagement Team.
- Answer telephone calls, respond to enquiries and take messages as required.
- Maintain organised records, templates and communication assets.
General Responsibilities
- Positively and professionally represent WLS to members, visitors and the wider community.
- Work collaboratively with colleagues across all departments.
- Build and maintain positive working relationships with stakeholders, suppliers and partners.
- Adhere to all WLS policies and procedures.
- Observe and promote WLS's Health & Safety policies.
- Observe and promote WLS's Equality, Diversity and Inclusion commitments.
- Undertake any other duties reasonably required by the Community Engagement Manager or senior leadership team.
Person Specification
Essential
- Excellent written and spoken English.
- Strong proofreading and attention to detail.
- Experience creating content for social media and digital communications.
- Experience producing newsletters and communication materials.
- Good design skills using Canva or similar software.
- Strong administrative and organisational skills.
- Experience using databases or CRM systems.
- Excellent IT skills, including Microsoft Office.
- Ability to manage multiple priorities and meet deadlines.
- Strong interpersonal and customer service skills.
Desirable
- Experience working in a charity, community, faith or membership organisation.
- Experience updating website content using a CMS.
- Experience supporting events and community programmes.
- Basic photography or video editing skills.
- Knowledge of Jewish community life and organisations.
How to Apply
Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Please send us your CV along with a cover letter outlining your relevant experience and what attracted you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
OVERVIEW OF THE ROLE
The Fundraising Executive will provide essential operational support to the Fundraising Team, with primary responsibility for maintaining accurate, timely and useful information in our CRM system, Donorfy. The postholder will process and reconcile donations, maintain high-quality supporter records, coordinate prompt and personalised donor acknowledgements, and produce clear insights to support fundraising decisions across Helen Bamber Foundation and Asylum Aid.
We are looking for someone who is methodical, numerate and detail-focused, with the confidence to work across a CRM, banking and income records. They will combine excellent data discipline with warm donor care, helping colleagues use Donorfy consistently and sharing regular reports, trends and actionable insights with the Fundraising Team.
This is an excellent opportunity for someone looking to begin or develop a career in charity fundraising operations. We welcome applicants with transferable experience in database or CRM administration, finance processing, customer or supporter care, reporting, or a detailoriented administrative role.
HOW TO APPLY
The first stage is to complete on our online application form on our website by 10:00 am on Monday 28th Sep 2026.
The website form will ask you to:
- Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
- Upload your current CV
- Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
TIMELINE
Closing date: Monday 28th Sep 2026 at 10:00am
Preliminary interviews (online): 6th Oct 2026
Final panel interviews (in person): 14th Oct 2026
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do
not have the capacity to sponsor work visas).
(Full details available on the Job Description)
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll
always endeavour to be as accommodating as possible. If you require a different format of the application
form, such as large print or Word format, or if you would like to discuss any specific requirements, please
get in touch with us.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.
Volunteer It Yourself (VIY), a UK-wide not-for-profit organisation linked to youth skills/employment, volunteering and construction, is looking for a passionate Fundraising Coordinator to support our income generation work and help us grow our funding.
As the Fundraising Coordinator you will support VIY’s new business function by keeping information organised, managing key systems, and helping with early‑stage bid writing. You’ll make sure the ream has what they need to move funding opportunities forward and help keep our processes running smoothly.
We’re seeking someone who is organised, curious and confident in their writing, with the ability to juggle different tasks and build positive relationships across the team. You don’t need previous fundraising experience — transferable skills from other roles or sectors are just as valuable.
You will play an important role in supporting VIY’s income growth and helping the team work efficiently as we expand nationally. This is a great entry point into fundraising, giving you hands‑on experience in research, bid coordination, stewardship support and Customer Relationship Manager CRM (we use Salesforce) within a fast‑moving, mission‑driven organisation.
Please send an up-to-date CV and a cover letter (of no more than one page). Your cover letter should outline how your skills and experience would help you meet the person specification, giving clear examples.
Application deadline: Monday 28th September
First stage interviews - 15 minute phone calls: w/c 28th September
Final interviews - 45 minute video calls: w/c 5th October


