428 Customer relationship manager jobs
How's your job search on our site?
The Photographers’ Gallery is undergoing a digital transformation. We have secured funding to develop our website and launch a new ticketing platform. Our next priority is replacing our legacy CRM, with a new agile, modern and integrated system.
We’re looking for someone with strong technical expertise, excellent communication skills and proven experience managing CRM and/or data projects. The ideal candidate will be both strategically minded and hands-on, and able to champion data use across the organisation
The CRM & Data Manager to lead and support the implementation, rollout and long-term adoption of the new CRM. This role will ensure the system is aligned with organisational needs, integrates effectively with other systems, and delivers meaningful data insights for the Gallery’s programming, fundraising, communications, enterprises and operations. The role will support:
• Website, ticketing and finance integrations
• Improved data capture and audience analysis
• Income generation, membership growth and fundraising efficiency
• Cross-departmental data use and collaboration
• Reduction of manual workflows and data silos
The new CRM will become the cornerstone of our audience development strategy, supporting interactions with donors, members and all visitors and in this role ytou will be the organisation’s project and data champion, working with gallery teams — introducing better processes, improving data quality, and embedding a culture of confident, responsible and strategic use of data with the new CRM.
Please see the job description for a full outline of the role and the skills/experience required
Deadline for applications: Friday 11 September 2026, 11am
Interviews scheduled: w/c 14 September 2026
Please note we cannot accept CV-only applications – you must complete the application pack, including application form and equal opportunities form, to apply for this role.
The client requests no contact from agencies or media sales.
Communications & Community Coordinator
Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week
Hybrid WFH 2 day a week
Purpose of the Role
The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.
The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.
This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.
Key Responsibilities
Communications and Content
- Create and schedule content across WLS social media channels.
- Design and produce newsletters, flyers, posters, brochures and other communication materials using Canva or similar software.
- Draft and distribute member communications, announcements and updates.
- Gather information from departments across WLS and coordinate regular e-bulletins and communications.
- Support the production of service booklets, information sheets and event materials.
- Ensure all communications are accurate, well-presented and consistent with WLS branding and tone of voice.
- Proofread communications and marketing materials.
Website and Digital Channels
- Maintain and update website content.
- Ensure website information remains accurate and current.
- Upload content, images and event information as required.
- Support the monitoring of social media and website engagement, providing basic reports where required.
Membership and Community Engagement Support
- Maintain accurate records within the CRM system.
- Produce reports from the CRM database as required.
- Support membership engagement initiatives and communications.
- Assist with membership administration and monthly membership updates.
- Respond to routine member enquiries and direct enquiries appropriately.
- Provide administrative support to community engagement activities, projects and programmes.
Events and Community Activities
- Support the promotion and administration of community events and programmes.
- Assist with event communications, registrations and attendee information.
- Maintain the communications and events calendar.
- Support photography and content gathering at events where required.
- Assist with the production and distribution of event publicity and promotional materials.
Administration
- Provide administrative support to the Community Engagement Manager and wider Community Engagement Team.
- Answer telephone calls, respond to enquiries and take messages as required.
- Maintain organised records, templates and communication assets.
General Responsibilities
- Positively and professionally represent WLS to members, visitors and the wider community.
- Work collaboratively with colleagues across all departments.
- Build and maintain positive working relationships with stakeholders, suppliers and partners.
- Adhere to all WLS policies and procedures.
- Observe and promote WLS's Health & Safety policies.
- Observe and promote WLS's Equality, Diversity and Inclusion commitments.
- Undertake any other duties reasonably required by the Community Engagement Manager or senior leadership team.
Person Specification
Essential
- Excellent written and spoken English.
- Strong proofreading and attention to detail.
- Experience creating content for social media and digital communications.
- Experience producing newsletters and communication materials.
- Good design skills using Canva or similar software.
- Strong administrative and organisational skills.
- Experience using databases or CRM systems.
- Excellent IT skills, including Microsoft Office.
- Ability to manage multiple priorities and meet deadlines.
- Strong interpersonal and customer service skills.
Desirable
- Experience working in a charity, community, faith or membership organisation.
- Experience updating website content using a CMS.
- Experience supporting events and community programmes.
- Basic photography or video editing skills.
- Knowledge of Jewish community life and organisations.
How to Apply
Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Please send us your CV along with a cover letter outlining your relevant experience and what attracted you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our people are the heart of Woodrow. As the Duty Manager, you are part of a professional, enthusiastic, and passionate team that believes in the potential of every young person who comes through the door. The Duty Manager works alongside another Duty Manager, both of whom report into the Leisure Operations Manager. This role supervises a team of Leisure Assistants/ Lifeguards; and works closely with the customer teams across the site, swimming teachers, and lifeguards to maintain ongoing service delivery expectations.
The Duty Manager is responsible for supporting the smooth running of the swimming pool and delivering a high quality and safe experience for users of Leisure Centre facilities. We expect you to come with experience of having worked in a customer facing role, where you will be able to hit the ground running. Part of your role will support the management and maintenance of the pool plant. We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing customer experience. You must be ready to communicate with a diverse range of clients, including the public, children and young people, youth group leaders and teachers.
What you will be doing
Leisure Centre Operations
- Provide outstanding customer service experiences via a welcoming frontline duty management service, dealing with account enquiries and supporting bookings.
- You will work an early or late shift, on a rotational basis, to ensure lifeguard and duty manager cover is available while the Leisure Centre is open, Monday – Sunday.
- Support the organisation of lifeguard training, including NPLQ renewals, competency assessments, quarterly lifeguard observations; maintaining training records as required.
- Supervise the leisure retail shop, including sales, inventory control and daily reconciliation.
- Cover lifeguard shifts where there are gaps to ensure ongoing operations.
- Support the Operations & Duty Manager to ensure the rota is proactively staffed each week.
- Ensure accurate and timely recording of staff attendance and absence data each shift.
- Support new leisure staff inductions and training requirements.
- Ensure your training and competence is achieved and maintained, taking responsibility for your ongoing professional development.
Centre Health & Safety
- Support management in maintaining the safety of the leisure facilities, ensuring working best practices and compliance with legislation, and completion of KPIs by the leisure team.
- Support the day-to-day management of the pool plant operation, ensuring regular maintenance tasks and KPI checks are undertaken according to schedule.
- Ensure the reporting of accidents, incidents and near misses are done in a timely manner.
- Ensure reporting of any hazards, damage, or maintenance issues to the Facilities team.
Corporate Responsibilities
- Actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all aspects of your duties and working relationships.
- Manage resources to the highest standards and act as a custodian of best practice.
- You will be expected to play a proactive part in the implementation of the work and policy of London Youth as a whole, supporting the vision, mission and aims of the charity.
Undertake any other duties as may be reasonably requested by Woodrow Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences.
Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
Follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
What you bring to the role
Experience, Knowledge & Skills
- Experience working in leisure in a supervisory or management capacity as a Duty Manager, Senior Lifeguard Assistant, or similar.
- Experience working in a customer facing environment, providing the highest levels of customer service, managing communications, resolving conflict.
- Experience of working with a range of customers, including young people and adults, with different backgrounds and varying needs.
- Working knowledge of health and safety best practice and legislation in leisure facilities.
- Experience supervising and/or line managing people, including training and induction.
- Experience carrying out lifeguard observations.
- Computer literate and competent using Microsoft Office applications.
We would love to know if you have:
- Experience in the use of CoursePro, or similar leisure bookings management system.
- Experience in the use of Deputy, or similar employee scheduling, timesheet software system.
- Experience managing external suppliers to support delivery of essentials services.
- Experience operating a pool plant room, and associated KPI management.
Qualifications
- Current RLSS NPLQ (National Pool Lifeguard Qualification) – Essential
- Pool Plant Operator Certificate – Highly Advantageous
Please let us know if you have:
- Swimming Teacher Qualification (Swim England or STA)
- First Aid at Work certificate
- NVQ in Leisure or Operations Management, or similar
- RLSS NPLQ Trainer
Attributes & Behaviours
- Customer-centric mindset with exceptional customer service skills.
- Able to quickly establish rapport and build effective relationships across a range of personas.
- Composed demeanour, able to keep calm under pressure and solve problems when they arise.
- Articulate communicator with a confident telephone manner and excellent written skills.
- Collaborative team player with a willingness to work effectively with others.
- Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
- Able to work independently, demonstrating proactivity and initiative.
- Impeccable work ethic and a flexible approach to work.
- Good organizational skills, able to effectively prioritise workload.
- Analytical thinker with meticulous attention to detail.
- Absolute discretion and ability to maintain confidentiality.
- Passionate about leisure and sport opportunities to support health and wellbeing outcomes.
- Passionate and demonstrably committed to improving the lives of children and young people.
- Absolute commitment to London Youth’s principles of equality, diversity and inclusion.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at Woodrow High House
- 39 days of annual leave (31 days + 8 bank holidays).
- Health Care Cash Plan to help cover your healthcare essentials.
- Free access for you and your family to the Employee Assistance Programme.
- Free onsite parking.
- Branded quality uniform provided.
- Free access to the 'Headspace' wellbeing app.
- Free access to the Charity Mentoring Network, as a mentee or mentor.
- Free tea and coffee available in the 'Tea & Coffee Bar'.
- Free meals provided whilst on duty when the kitchen is serving young people in residence.
- Magnificent location on an historic estate surrounded by nature.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve.
- Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed.
- You will be making a difference to the lives of young people!
Love meeting donors, building relationships and securing meaningful funding for a compelling cause?
At Target Ovarian Cancer, we're looking for a talented relationship fundraiser who thrives on connecting passionate supporters with causes that change lives.
This is an exciting opportunity for an experienced major donor fundraiser who enjoys being out meeting people, uncovering opportunities, securing significant gifts and developing long-term partnerships that make a real difference.
You'll inherit and grow a portfolio of high-value supporters, develop new donor relationships, and work with philanthropists and trusts and foundations who want to help stop ovarian cancer devastating lives.
If you're energised by donor meetings, comfortable leading funding conversations, and motivated by turning warm relationships into transformational gifts, we'd love to hear from you.
About the role
As our Senior Philanthropy & Partnerships Manager, you'll play a pivotal role in growing income from major donors, trusts and foundations, and strategic funding partners.
Working closely with the Head of Philanthropy & Partnerships, Director of Fundraising & Engagement, Chief Executive and Trustees, you'll identify and cultivate new opportunities, develop compelling funding propositions and deliver outstanding stewardship that inspires long-term support.
A significant proportion of this role is externally focused. You'll spend time meeting donors and prospects, building relationships, understanding motivations, presenting opportunities and making asks.
To be successful, you'll be supported by a dedicated Philanthropy & Partnerships Programme Manager who leads on donor events, reporting, stewardship support and CRM optimisation, allowing you to focus on building relationships and generating income.
Why join us?
For the right candidate, this could be a career defining role at an organisation that has the credibility, leadership and propositions to deliver transformational funding growth. Working in a supportive but driven department, with two experienced high value fundraisers within the senior leadership team and a supportive board, this is a real opportunity to make your mark.
We’re targeting what’s important – symptoms awareness, life-saving early diagnosis, better treatments and support



The client requests no contact from agencies or media sales.
Help turn local generosity into life-changing support for people when they need it most.
At Braintree Area Foodbank, we believe no one in our community should have to face hunger or hardship alone.
We provide emergency food and practical support to individuals and families in crisis, while working towards longer-term solutions to poverty. Over recent years, we have increasingly focused on providing more in-depth support, helping people maximise their income, address the challenges they face and create the conditions to move forward.
Now, we are looking for a proactive and driven Fundraising Manager to help us build a sustainable future.
Please note that interviews will take place on the 15th of October 2026. We will be actively shortlisting and so will get in touch as soon as possible about inviting you to interview.
The role
This is an exciting opportunity to shape and grow our fundraising function. You will develop income from businesses, community organisations and individuals, building relationships that help turn local generosity into meaningful, long-term support.
You will have the freedom to identify opportunities, develop new ideas and build fundraising activity from a relatively blank slate. While we already have an established base of supporters and fundraising materials, there is significant scope to develop new relationships, improve supporter engagement and create sustainable sources of unrestricted income.
Working closely with the Charity Manager, staff and Trustees, you will play a key role in building a fundraising function capable of making a significant contribution towards the foodbank's future.
Fundraising Manager
Location: Braintree, Essex (hybrid working considered)
Contract: 2-year fixed term, part-time, 25 hours per week, with scope to increase in future
Salary: £18,000–£20,000 per year (£27,000–£30,000 FTE)
Annual Leave: 33 days including bank holidays (F.T.E)
What you'll be doing
- Developing and delivering fundraising activity across corporate, community and individual giving.
- Building relationships with local businesses and developing opportunities for partnerships, sponsorship, employee fundraising and other forms of support.
- Developing relationships with churches, schools, community groups and other local organisations.
- Growing individual giving, including encouraging one-off supporters to become regular donors.
- Identifying and approaching new supporters and proactively developing fundraising opportunities.
- Developing campaigns, appeals, newsletters and other communications that inspire people to support our work.
- Creating a structured approach to supporter stewardship, ensuring donors understand the difference their support makes.
- Building and maintaining a clear pipeline of fundraising opportunities and relationships.
- Maintaining accurate supporter records and ensuring appropriate GDPR and data protection practices.
- Monitoring fundraising activity and income, evaluating what works and reporting progress to the Charity Manager and Trustees.
- Developing and implementing an annual fundraising plan.
- Representing the foodbank at meetings, networking events and within the local community.
This job is for you if...
- You have experience in fundraising, business development, sales, income generation or another role involving securing financial support.
- You are confident building relationships and identifying new opportunities.
- You are comfortable approaching people, making the case for support and asking for financial contributions.
- You are an excellent communicator, both in person and in writing.
- You are proactive, self-motivated and enjoy working independently.
- You can turn ideas into practical action and are comfortable building something new.
- You are organised and able to manage multiple relationships, opportunities and priorities.
- You are confident using databases, spreadsheets, email and standard office software.
- You share our commitment to treating people experiencing hardship with dignity and respect.
Experience of charity fundraising, corporate partnerships, individual giving, community fundraising or supporter databases would be an advantage, but we welcome applications from people with transferable experience from other sectors.
About us
Braintree Area Foodbank is a charity founded on Christian principles. Not every member of our team is a Christian, but we share a commitment to the values that underpin our work and welcome applications from people who do the same.
We believe that all people are created equal and are committed to creating an inclusive workplace where people are treated fairly and with respect.
Why join us?
This is an opportunity to make a real difference locally while building something with long-term potential. You won't simply be maintaining an existing fundraising programme, you'll have the opportunity to shape it, grow it and help create a more sustainable future for a charity supporting thousands of people across our community.
Our mission is the prevention and relief of poverty in the Braintree District via emergency food, essentials and wrap around support
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.
This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.
You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.
What makes this opportunity different
This role offers more than traditional database administration.
Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.
You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.
What you’ll be doing
You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:
- Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
- Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
- Delivering clear training, guidance and practical support to CRM users
- Managing data imports, cleansing, audits and database administration
- Monitoring data quality and improving how supporter information is recorded
- Working with stakeholders to understand their needs and improve systems and processes
About you
You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.
You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.
You’ll bring:
- Proven ability to learn new systems quickly and develop advanced knowledge
- Strong data manipulation skills using Excel, Access or comparable tools
- Highly developed problem-solving skills
- The ability to investigate data or system issues methodically
- Experience managing several stakeholders and competing requirements
- The ability to draw out requirements and translate them into practical improvements
- Strong communication skills and the ability to explain technical information clearly
- A proactive approach and a high level of initiative
It would be helpful, but not essential, if you have
- Experience of working within a charity
- Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
- Experience using ImportOmatic or a similar data import tool
- Experience designing and delivering systems training
- Experience creating user guidance or process documentation
- Experience supporting CRM adoption or system change
Benefits:
- Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
- 27 days’ annual leave plus bank holidays, rising to 29 days after five years
- A contributory pension scheme with employer contributions of up to 6%
- Life insurance for eligible pension scheme members
- Enhanced maternity and adoption leave and pay
- Employee assistance and confidential counselling services
- Flexible working options
- Subsidised on-site canteens
- A bright, modern Chelsea office close to South Kensington station
- The technology and equipment needed to work effectively from home
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a highly organised and relationship-focused Partnership Officer to join our Partnerships Team. This is an exciting opportunity for someone who enjoys building strong relationships, coordinating complex activities and making a tangible difference to the lives of vulnerable communities around the world. You'll play a key role in helping life-saving medicines reach those who need them most.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
The Role
Partnerships are at the heart of IHP's work. As Partnership Officer, you'll help build and maintain productive relationships with both corporate and NGO partners, ensuring donated medicines and healthcare products move efficiently from offer through to delivery.
Working across the partnership lifecycle, you'll coordinate activities, manage information and support programmes that deliver real impact for people around the world.
This is a varied role that combines:
- Partnership and relationship management
- Project and programme coordination
- Product donation administration
- Data and CRM management
- Income generation support
- Cross-team collaboration
About You
You’ll be a highly organised and relationship-focused person with experience in a coordination, partnership, fundraising or operations role.
We’re looking for someone with:
Essential
✅ Experienced in coordination, partnerships, relationship management, fundraising, operations, or a similar role
✅ Highly organised, with excellent attention to detail
✅ Confident and effective in both written and verbal communication
✅ Experienced in using CRM/database systems and Microsoft Office
✅ Able to manage multiple priorities in a fast-paced environment
✅ Proactive, with a solutions-focused approach
✅ Committed to supporting and upholding IHP's Christian ethos
Desirable
➕ Experience supporting fundraising, donor reporting or proposal development
➕ Knowledge of the healthcare, humanitarian, pharmaceutical or supply chain sectors
➕ Experience working across multiple stakeholders or cross-functional teams
For further details regarding responsibilities and person specification, please see the job description.
Why join IHP?
This is an opportunity to use your skills and expertise to make a genuine difference. You will join a passionate and collaborative team committed to ensuring more people can access the medicines they need, regardless of circumstance.
Our Christian faith inspires our mission and values, and we are committed to demonstrating compassion, integrity and excellence in everything we do. Staff regularly spend time together in prayer and, as such, there is an occupational requirement for the successful candidate to have a personal commitment to the Christian faith.
We value our people and offer a supportive and flexible working environment, alongside a range of benefits including:
- 25 days annual leave plus bank holidays (pro-rated for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Applicants must have the legal right to work in the UK.
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a rolling basis, therefore we encourage applications to be submitted at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.


The client requests no contact from agencies or media sales.
PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team.
About the role
This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time
• Build and manage an individual giving programme.
• Support and build upon the community fundraising activity
• Develop persuasive campaigns, cases for support and donor communications.
• Maintain the CRM and utlise it to its full potential
• Keep accurate records, forecasts and pipeline reports.
About you
You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.
Why join us?
This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.
For an informal discussion and to find out more about the opportunity please visit our website
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
-
Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
-
Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
-
Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
-
Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
-
Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
-
Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
-
Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
Please apply directly through the CharityJob website by midnight on Monday 28th September 2026.
First-stage interviews will take place online on Tuesday 6th October 2026.
Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026.
If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.
Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.


Help London Youth build a smarter, stronger CRM that supports hundreds of youth organisations and improves outcomes for young Londoners.
London Youth is looking for a proactive, user-focused experienced Salesforce Administrator to join us on a part-time basis as we rebuild and improve our Salesforce platform. This is a brilliant opportunity for someone who enjoys working at the point where people, data, and technology meet - helping colleagues get the best from Salesforce while supporting a mission that that reaches youth organisations and young people across London.
As part of our Digital Transformation programme, you will help make Salesforce a trusted source of information for membership, programmes, fundraising, relationship management and reporting. Working in a job share with an existing Salesforce Administrator, you will provide high-quality day-to-day administration, user support, data quality improvement and continuous system development across Salesforce NPSP and Experience Cloud.
You will be part of a supportive team with real scope to make a visible difference. You will work closely with colleagues across London Youth and with external Salesforce development partners to translate business needs into practical solutions; support development, testing and deployment; improve user adoption; reduce technical debt; protect data quality; and build the reports and dashboards that help teams understand their impact.
If you enjoy solving problems, improving systems, supporting users and using data to strengthen mission-led work, this role offers the chance to bring your Salesforce expertise to an organisation with a clear purpose and ambitious plans for the future.
Please see the attached Job Description for responsibilities and required skills, knowledge and experience for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please download the Development Manager Job Pack: https://bit.ly/DevelopmentManagerJobPack
The Development Manager will help drive the External Engagement Team to achieve its ambitious goals for growth in income, engagement and impact. The post holder will be primarily responsible for increasing income through trusts and foundations, public funders and corporate partners, alongside developing our individual giving community.
You will be a passionate advocate for music and its ability to reflect and shape lives, communities, culture and our social fabric. You will understand the individual and collective value of new music to inspire, challenge and connect us. You will be an exceptional spokesperson, communicator, storyteller and influencer, able to bring the unique role of Sound and Music to life for diverse stakeholders, funders and supporters.
Your core responsibilities will include researching, developing, writing and submitting high-quality funding applications; managing relationships with funders to maximise engagement and retention; maintaining accurate records, forecasts and learning using our CRM and funding dashboards; supporting individual giving activity, appeals, campaigns and challenge events; and helping to design and deliver supporter journeys that deepen engagement and long-term giving.
Application Details:
- Application deadline: Sunday 20 September 2026, 23:59 BST
- Interviews and meet the team: Thursday 1 October 2026
- Second interviews: w/c Monday 5 October 2026
- Start date: To be confirmed
- Contract: Permanent contract, full-time 1.0 FTE (5 days per week; flexible working requests will be considered)
- Location: London / hybrid. You could work remotely from anywhere in the UK, with a minimum of two days per month at our London workspace.
- Salary band: £35,000–£40,000
- Reporting to: Head of External Engagement
Equity, diversity and inclusion
We are a Disabled Committed Employer and Living Wage Employer. As part of our commitment to Equity, Diversity and Inclusion and in line with our Fair Access Principles, we are committed to addressing barriers to employment and participation on the grounds of gender, ethnicity, disability and socio-economic background.
We guarantee an interview to disabled candidates who meet the specified minimum requirements of this role, and we aim to guarantee an interview to candidates from other significantly under-represented groups who meet the minimum requirements, depending on application numbers.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply.
About us
Sound and Music is the UK’s accelerator for new music and sound.
Our mission is to be the base camp for anyone in the UK who wants to make, experience or support new music and sound to shape the modern world.
For 18 years we have invested in creators to imagine, realise and excel with creative freedom. We have moved audiences to feel, discover and connect with the world around them. We have shaped the conditions for independent creators, curators and cultures to thrive.
We deliver artist-centred development programmes and essential funding to young, emerging and established artists breaking new ground across music-making in the UK. We lead research, campaigns, networks, archives and collections to further originality, discovery and equity within music.
Reducing barriers and championing inclusion underpins everything we do driven by our sector leading Fair Access Principles.
We are artist-centred. We are curious. We are agile. We are ambitious.
We are Sound and Music.
Sound and Music is supported by Arts Council England and proud to be a National Youth Music Organisation.
Finance Manager
Bath | Hybrid working | c£39,000 – £43,000 | Full-time or 0.8 FTE | Permanent
Are you an experienced finance professional looking for a varied role where you can make a real impact?
We’re working with a fantastic Bath-based education charity to recruit a Finance Manager to join their friendly and supportive team. The organisation is currently going through an exciting period of development and modernisation, making this a great time to come on board and help shape an effective, forward-looking finance function.
Reporting to the Head of Operations and managing a small finance team, you’ll take responsibility for the smooth running of day-to-day finance while working closely with colleagues across the organisation.
The role will include:
· Managing the day-to-day finance function and supporting the finance team
· Producing management information and variance analysis for budget holders
· Supporting budgeting, reforecasting, cash-flow forecasting and year-end reporting
· Overseeing purchase and sales ledger activity, reconciliations and financial controls
· Monitoring restricted and designated funds
· Coordinating preparation for the year-end audit
· Supporting VAT processes and returns
· Helping colleagues understand budgets and finance processes through advice and training
· Supporting the continued development of the organisation’s digital finance systems and processes
The organisation has recently moved its finance processes onto Iplicit, so you’ll also play an important role in ensuring the new system is embedded successfully and identifying opportunities to make finance processes even more efficient.
About you
They’re looking for someone with solid hands-on finance experience who enjoys working collaboratively and supporting non-finance colleagues.
You’ll ideally be part-qualified ACCA, CIMA or CIPFA, or Level 4 AAT, with experience of management accounts, purchase and sales ledgers and financial reporting. Knowledge of accounting standards and Charity Commission guidance would be useful.
Previous experience managing or developing a small team would be particularly valuable, alongside strong Excel skills and the ability to build positive relationships with people at all levels.
Most importantly, this role will suit someone who is helpful, approachable and comfortable getting stuck into the detail, while also looking for ways to improve how things are done.
Salary: c£39,000 – £43,000
Location: Bath / hybrid working
Hours: Full-time or 0.8 FTE
Contract: Permanent
Closing date: 21st September 2026
If you’re looking for a broad Finance Manager role within a supportive, values-led education charity, we’d love to hear from you.
Are you passionate about building relationships, delivering excellent customer experiences and helping organisations retain and grow their membership?
The Country Land and Business Association (CLA) is the membership organisation for owners of land, property and businesses in rural England and Wales. We champion the interests of our members and provide expert advice, services and support to help them succeed.
We're now looking for a Membership Relations Manager to join our South East team. This is a varied and rewarding role, combining account management, member engagement, data analysis and stakeholder relationship management. You'll play a key part in ensuring our members receive an exceptional experience throughout their membership journey, helping us strengthen engagement, increase retention and demonstrate the value of CLA membership.
What you’ll be doing
- Managing member relationships and supporting members throughout their CLA journey.
- Delivering key elements of our member retention strategy, including onboarding, engagement and renewal activities.
- Building strong relationships with members and identifying opportunities to increase engagement with CLA services.
- Producing and analysing membership and retention reports to identify trends and opportunities.
- Maintaining accurate membership records and supporting the ongoing development of our CRM system.
- Gathering member feedback and insights to help shape CLA services and priorities.
- Working closely with colleagues across regional, sales and policy teams.
- Representing the CLA at member-facing events, shows and meetings across the South East region.
Full list of job duties can be found in the job description.
What you’ll bring to the role
- Experience in account management, membership, customer service or a similar relationship-focused role.
- Excellent communication and relationship-building skills, with the ability to engage confidently with a wide range of people.
- Strong organisational skills and attention to detail.
- Experience using CRM or database systems.
You should be willing and able to learn, keep up to date with current issues affecting CLA members, and develop an understanding of the CLA’s purpose, ambitions, membership products and services.
Working arrangements
This is a full-time, permanent role based at our South East office in Andover, with requirement to work in the office at least 3 days per week.
The role involves regular travel across the South East region, with occasional travel elsewhere in England and Wales. Some evening work and occasional overnight stays may be required. A full UK driving licence is essential as the role requires travel to locations
What are the benefits of working for the CLA?
- Generous annual leave
- Birthday Leave - a day off for your birthday
- Employer's pension contribution of up to 10% of salary
- Enhanced parental leave
- Wellbeing recourses
- Retail discounts
- + more!
Interview process
First Stage Interviews will take place 5th October in person at our office.
Second Stage will take place 12th October in person at our office.
Interview dates may be subject to change.
We are a powerful ally and expert adviser to our members, so that their rural land, property and businesses can thrive across England & Wales
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Universify Education is looking for a passionate and motivated Fundraising Officer to deliver the charity's fundraising activities and engage Universify’s community to enable the ongoing running of our transformative programmes. This is a great opportunity for someone experienced in fundraising to gain a deeper understanding of charity fundraising, finance, impact reporting and governance.
THE ROLE
As the Fundraising Officer, you will plan and deliver the charity’s income generation strategy, covering Trusts and Foundations, Individual Giving and Public Fundraising. You will work with the programme team to create integrated charity communications to increase awareness of the charity’s impact. You will also work in collaboration with the CEO on the charity’s financial management and governance.
There is flexibility within the role to try other aspects of the charity’s work, including programme delivery and working with young people. Please see our job description for further information about working at Universify.
THE CHARITY
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We work primarily with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. Our main Oxford programme includes a week-long residential in summer of Year 10, a 3-day GCSE-focused revision residential in the spring of Year 11, and regular online coaching.
Main Duties
- Plan and deliver the charity’s income generation strategy, including Trusts and Foundations, Individual Giving, and Public Fundraising campaigns
- Identify new opportunities and maintain a database of fundraising prospects
- Create funding bids, project budgets and grant reports
- Track and report on fundraising progress to the CEO and wider staff team, with development opportunities to report to the board of trustees
- Deepen engagement with existing stakeholders through stewardship
- Collaborate with the programme team to create and manage integrated charity communications to increase awareness of the charity’s impact
- Alongside the CEO, contribute to the charity's financial management including payments and payroll
- Support the team in one ad hoc function (based on candidate’s preferences and skills)
- Volunteer and tutor recruitment and onboarding, or
- Impact reporting and CRM maintenance, or
- Charity governance, filing duties, and financial management, or
- Safeguarding support.
SKILLS AND EXPERIENCE
Required skills and characteristics
- Clear communicator, able to adapt written communication to suit a range of audiences
- Ability to work independently, organise a pipeline of work and communicate progress to a team
- Ability to create and maintain relationships with a range of external stakeholders
- Able to think creatively and identify opportunities to raise funds
- Proactive, adaptable and self-motivated
- Basic understanding of trusts and foundations fundraising processes (prospecting, application cycles, stewardship)
- Basic understanding of project budgets and data analysis; attention to detail and accurate with handling information
- Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience:
- Experience prospecting and writing bids in a charity or commercial setting
- Experience in stakeholder management and stewardship
- Experience working flexibly across multiple projects
- Experience in managing a large project independently; ready to take the initiative to deliver a project to a high standard
- Experience and confidence in using MS Office and Excel
Desirable experience and skills
Ideally, candidates would have experience in some of the following areas:
- Track record of fundraising success across multiple income streams and identifying new opportunities to raise funds
- Experience preparing fundraising budgets
- Experience in using Canva or other design tools
- Experience of using the basic functions of a CRM and a willingness to build this knowledge
- Previous experience working within the UK secondary education sector and knowledge of the UK university access and outreach sector
- Some data analysis skills
Please ensure your CV includes:
1. All education and qualifications to date, including pending qualifications. Please include School / College / University; Date obtained; Qualification Grade
2. Full employment history, starting with your current or most recent employment, and explanations for any gaps. Please include Employer; Post Held and Key Responsibilities; Start and End Dates; Reason for leaving/ gap in employment
3. Details of two professional referees, one of whom should be your latest employer.
AI Usage Notice
When used reasonably, Artificial Intelligence can be a helpful tool to check the spelling, clarity, and grammar of what you are saying. Unreasonable usage might be inflating or inventing skills.
Universify is committed to educational equality - and that universities should be open to anyone with academic potential, regardless of background.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.
Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.
Key Responsibilities
Build and Scale Our CRM & Supporter Experience
- Own and develop the fundraising CRM strategy and roadmap.
- Design and implement automated supporter journeys and segmented communications.
- Use data and insight to improve supporter acquisition, engagement and retention.
- Identify opportunities to streamline processes and improve the supporter experience.
Drive Digital Growth
- Deliver targeted CRM and email marketing activity.
- Develop reports and dashboards that provide actionable insight.
- Ensure fundraising data is accurate, accessible and used effectively across the team.
- Optimise digital giving platforms and supporter touchpoints.
Enable the Department
- Train and support colleagues to make better use of CRM, automation and data.
- Champion self-service, digital adoption and continuous improvement.
- Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.
Governance and Operations
- Act as the fundraising team's lead for GDPR and data protection.
- Ensure compliant management of supporter data and fundraising operations.
- Oversee efficient processes for donations, Gift Aid and supporter fulfilment.
Person Specification
Essential
- Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
- Excellent understanding of data, segmentation and performance reporting.
- Experience managing CRM systems and digital platforms.
- Strong stakeholder management and influencing skills.
- Commercially minded, proactive and comfortable working in a fast-paced environment.
- Understanding of GDPR and data governance.
Desirable
- Experience of Access ThankQ.
- Experience in fundraising, membership or supporter-led organisations.
- Experience optimising online donation and payment platforms.
- More efficient fundraising operations and supporter processes.
This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.
This is a fixed term contract for 18 months
Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.


