Customer relationship manager jobs in camden, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + benefits (including 25 days annual leave, company car and pension)
This roles covers Thames Valley and the surrounding area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Job Summary
Job Role: Directorate Coordinator
Industry: Non-Profit
Location: London
Working Environment: Hybrid
Contract: Temporary
Length: Up to 12 weeks
Employment Type: Full-Time
Working Hours: 36.25 per week
Rate: £17.27 per hour + holiday PAYE
Are you an organised, proactive professional with a passion for enabling impactful work?
We're looking for a Directorate Coordinator to support the delivery of enterprise programmes that empower innovation and entrepreneurship. This is a fantastic opportunity to join a purpose-driven team and make a real difference-whether you're returning to work, exploring the charity sector, or looking to apply your skills in a meaningful way.
What You'll Be Doing
- Coordinating programme logistics, including interviews, contracts, onboarding, and events
- Managing travel bookings, invoices, and expenses for staff and programme participants
- Supporting steering groups, panels, and committees with documentation and scheduling
- Maintaining CRM systems and dashboards to track progress and impact
- Acting as a key point of contact for internal and external stakeholders
- Helping to document policies and improve operational resilience across the team
What we're looking for
- Ultra-organised and detail-obsessed
- Confident communicator with a calm, professional vibe
- Comfortable with Microsoft Office, Zoom, Teams
- Experience in admin, events, or programme coordination
- Experience of processing invoices
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Location: London
Assessment Centre: 29th of September, in-person at our South London Centre
Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.
At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.
As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people starting businesses to explore and test their ideas, write business plans, and launch their own businesses or achieve alternative outcomes in education, training, volunteering, or work.
You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Enterprise programme, as needed. The delivery can be a mix of online, in-centre or out in the community.
Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these businesses flourish. Funding applications? You've got it covered!
Attention to detail is your superpower, and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you shared that passion too.
This is more than just a job; it's an opportunity to change lives, including your own.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Salary: £40,000 – £50,000
Central London (4 days in the office, Flexible Fridays)
International travel opportunities | Global events | Two-week Christmas closure
Are you a dynamic self-starter with a passion for purpose and a drive for high-impact work?
This is a unique opportunity to step into a sales-focused role within an internationally respected organisation that sits at the intersection of social good and corporate responsibility. You will be engaging with HR and L&D teams at major global companies — building partnerships that support leadership, diversity, and sustainability initiatives.
This isn’t traditional fundraising — it’s strategic, consultative business development with international exposure. It’s ideal for someone with a background in charity partnerships or sales who wants to transition towards the corporate CSR arena while remaining rooted in purpose-driven work.
What You’ll Be Doing:
- Driving new business: pitching, negotiating, and winning corporate partnerships.
- Managing key accounts: building lasting relationships with global brands.
- Collaborating with a vibrant, international team to help shape a dynamic internal culture.
- Travelling to global conferences and events to represent the organisation.
What You’ll Need to Succeed:
- A proven track record in business development, sales, or corporate partnerships.
- Excellent communication and negotiation skills, with the confidence to engage with senior stakeholders.
- Commercial acumen and the ability to think strategically about long-term partnerships.
- A good understanding of HR, Learning & Development, Diversity & Inclusion, or sustainability.
- A self-motivated, entrepreneurial spirit and a results-driven mindset.
- The ability to thrive in a fast-paced, international environment.
- A readiness to pick up the phone and chase new opportunities.
- Familiarity with tools such as Salesforce, LinkedIn Sales Navigator, or similar CRM systems would be an advantage.
Why You’ll Love It:
- Work with a smart, international, young team that’s redefining impact.
- Enjoy a four-day working week with Flexible Fridays.
- Benefit from a two-week Christmas closure.
- Work from a central London office with social perks and regular team celebrations.
- Gain hands-on experience with global partners and high-profile leadership initiatives.
If you have the energy, confidence, and commercial mindset to make things happen, and aren’t afraid to pick up the phone and pitch with purpose — this could be your perfect next move.
To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience ASAP
For a full job description and details on how to apply, please contact Hannah at Harris Hill on
Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group are delighted to be partnered with a leading sustainability charity, committed to raising standards and driving positive change within the hospitality sector. We are seeking a proactive and motivated Fundraising Officer to play a key role in growing income streams and building strong supporter relationships.
Key responsibilities of the role:
- Implement approved sales and fundraising strategies and workplans
- Translate targets into outreach schedules, campaigns, and account plans
- Monitor market trends and provide feedback for strategy refinement
- Ensure alignment with brand, impact frameworks, and ethical standards
- Build and manage a qualified pipeline across all key funder segments
- Execute full business development cycle
- Deliver offerings (e.g. memberships, consulting, events) with consistent value
- Lead compliant bid submissions and tenders
- Develop tailored proposals, decks, and budgets using templates
- Communicate case for support with clear outcomes and partner benefits
- Collaborate with programme leads on offer packaging and pricing
- Manage onboarding, delivery, reporting, and recognition processes.
- Ensure timely and accurate grant and sponsorship reporting
- Maintain revenue forecasts and update pipeline dashboards
- Work with Finance on contracts, invoicing, and audits
- Apply pricing and margin guidelines; ensure compliance.
- Follow fundraising, data privacy, and ethics policies.
- Provide content for marketing and lead-generation campaigns
- Help build internal capacity on donor relations and pipeline hygiene
- Integrate KPIs and impact narratives into pitches and proposals
- Keep CRM data accurate and meet activity SLAs
- Track and improve conversion rates and pipeline performance
- Share market feedback to refine strategies and offerings
Ideal candidate profile:
- Strong proposal writing, pitching and negotiation skills
- Demonstrated success executing sales and/or fundraising plans with measurable revenue delivery
- Experience delivering defined sponsorships, partnerships, or commercial offers tied to programmes/services
- Charity / Hospitality sector experience
Agency reference number: J90493
Location: Central London
Duration: 6 months temp – permanent
Pay rate: £18 - £20 per hour
Working hours: 35 hours per week
Working pattern: Hybrid (2/3 days per week on-site)
This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Community Fundraiser
Job reference: REQ004472
£33,233 a year
London, E15 2GW / Hybrid working.
Permanent 35 hours a week
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information go to our website.
We are looking for a community fundraiser to join Scope at an exciting time.
You will be an important part of a new team, helping to run all areas of community fundraising. You will also work on exciting new projects including “do it yourself” (DIY) fundraising ideas and making sure our supporters and volunteers have a great experience.
The role
As a Community Fundraiser, you will play a vital role in Scope's Community Fundraising team, helping to deliver our strategy and grow our impact. You will support a wide range of fundraising activities, from DIY initiatives to community events, ensuring every supporter feels welcomed, valued and empowered to make a difference.
You will:
· Support the delivery of Scope's Community Fundraising programme, helping to maximise income and future growth
· Assist in developing and delivering inclusive and accessible fundraising activities and products
· Provide thoughtful and responsive stewardship to fundraisers and volunteers, encouraging long term relationships and repeat support
· Monitor trends across the sector and contribute to innovation and product development
· Ensure all fundraising activity is inclusive and compliant with relevant regulations and Scope's internal policies
· Collaborate with colleagues across departments, including Brand and Marketing, Retail and Services, to ensure a joined up and inclusive supporter experience
About you
We are looking for someone who:
· Has experience in community fundraising or a similar role
· Is passionate about creating inclusive experiences and engaging with a diverse range of supporters
· Communicates clearly and respectfully, with the ability to inspire and build relationships
· Is organised, with strong administrative skills and the ability to manage projects to meet deadlines
· Understands the importance of fundraising compliance, accessibility and data protection
· Enjoys working collaboratively and values different perspectives and lived experiences
It would be great if you also have:
· An understanding of the social model of disability and the barriers disabled people face
· Experience working with external agencies or managing inclusive fundraising campaigns
· Familiarity with CRM systems and fundraising software
· An interest in inclusive event management and supporter stewardship
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Application closing date: 17/09/2025
We're looking for 2 compassionate, adaptable and resilient Specialist Behavioural Support Workers to join our Learning Disability Service in Newham.
£29,113.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
The 5-week rolling rota pattern includes both evening and weekend shifts. The shifts are from 07:00 to 15:00 or from 14:00 to 22:00, with a mix of both types. You will have approximately one full weekend off every five weeks, plus one additional Saturday off and one additional Sunday off, resulting in a total of two full working weekends in every five weeks.
At Look Ahead, co-production is central to our approach. We are committed to collaborating closely with our customers to shape the support they receive. We invited S to develop a job advertisement for their new deputy service manager, and this is what they shared:
"Hi, I'm S. and I am a 43-year-old woman who lives in a supported living accommodation in Newham since 2022.
I am generally a happy and sociable person who enjoys being with those around me and makes friends quickly. I have a good relationship with my family and enjoy spending time with them at their house when I can.
I enjoy activities like arts and crafts, spending time on YouTube, dancing and going to the café. I also enjoy looking after myself and getting my nails and hair done and shopping for nice clothes (but I might need prompting to put outfits together to look nice and I enjoy staff telling me I am looking well and giving me positive feedback).
I like to be surrounded by people who are very proactive and can be creative and patient when engaging me in tasks and activities - and are confident supporting me in building safe relationships. I enjoy and respond well to positive affirmations and recognition of my progress."
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Home-Start Barnet, we believe every child deserves the best possible start. We walk alongside families with young children, offering non-judgmental support through life’s toughest times. Now, we’re looking for a passionate and dedicated Family Support Coordinator to join our team.
This role focuses mainly on families living in Brent and Barnet, with children aged under 5. Since the pandemic, there has been a noted decline in the readiness of children in starting school, and there has been a greater identification of neurodivergence and complex additional needs at an early age. For many of our families, this has been even more impactful due to the multiple vulnerability factors that many families are experiencing – many are migrant and transient families, lone parents, those living in poverty, having multiple young children in a single household, with experience of domestic abuse or substance use.
About the Role
As a Family Support Coordinator, you’ll play a vital role in helping families with young children who are experiencing multiple challenges. You’ll:
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Work directly with families to help children meet key early years milestones and prepare for school.
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Run parenting workshops, stay and play groups and peer-support sessions that empower parents
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Recruit, train, and support a team of incredible volunteers who make a lasting difference in children’s lives.
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Collaborate with professionals across health, education, and social care to provide a truly joined-up approach to family support.
Why Join Us?
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Be part of a warm, committed, and supportive team who share your passion for making a difference.
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Receive a thorough induction, work shadowing, and ongoing training to help you succeed.
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Benefit from regular supervision and peer support to keep you motivated and supported.
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Work flexibly – we welcome applications for both full-time and part-time positions.
About You
We’re looking for someone who:
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Understands the challenges families face and how these impact childhood development.
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Has experience of supporting vulnerable families, ideally in early years or family services.
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Can confidently coordinate volunteers and inspire them to achieve the best outcomes.
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Brings empathy, resilience, and excellent communication skills.
The client requests no contact from agencies or media sales.
Children & Young People’s Practitioners – Children’s Home (Full-Time & Part-Time)
Hours: Full-Time (36 hours pw - shift work including weekends) & Part-Time (24 Hrs pw - fixed shifts, working days TBC)
Salary: £27,400 to £29,000 (pro-rata) pa + benefits
Location: London, Zone 2 - Lambeth SW8
Women only – Genuine Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010
Do you want to make a real difference to the lives of young women in care aged 13-17?
At Young Futures, we provide a safe, nurturing, and empowering home for young women aged 13–17. Many of the young people we support have experienced trauma, loss, and instability. Our role is to offer care that is unconditional, trauma-informed, and compassionate – building trust, promoting healing, and inspiring hope for the future.
We are passionate about learning and development – for staff as much as for young people. Shortly after probation, we’ll enrol you on a Diploma qualification and provide the support, time, and financial incentives you need to succeed.
We’re looking for women with:
- Experience of supporting young people in settings such as residential care, mentoring, teaching, or youth work.
- Warmth, kindness, humour, and the ability to build safe and trusting relationships.
- Strong values and a genuine commitment to equality and inclusion.
- Confidence to recognise and respond appropriately to risk and safeguarding concerns.
- Resilience, reflection, and ambition for professional growth.
About the role
As a Children & Young People’s Practitioner, you will:
- Support young women’s health, education, and day-to-day living needs.
- Lead on a specialist strand of work, such as promoting sports, culture, or the arts.
- Be part of a dedicated team that places love, kindness, and authenticity at the heart of everything we do.
We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.
We offer:
- Competitive sector salaries
- Staff well-being initiatives that promote selfcare and underpin reflective practice
- A pension
- A generous training budget
- Paid work-related travel
Timescales:
Applications submissions: ASAP and before 5pm Friday 19th September
Interviews 1st Round online on Teams from Monday 15th September
Start date: October 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Investing in our People
We value the importance of determining the right strategy, keeping everyone on board, enhancing our management practices and continuously evaluating what's working or needs further improvement. We deliver services in an increasingly competitive, rapidly changing sector with limited resources.
For us, the effective development of our collective talents and career prospects is the only way we can ensure sustained growth and competitive advantage.
Diversity, Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Community Support Service)
Reference: 298
Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW)
Hours: 37.5 hours per week (5 Days)
Contract: 12 months Fixed Term
Reports to: Team Leader or Services Manager (CSS/DAS)
Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers.
Purpose of Post
The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
About the service
Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client’s independence, quality of life and wellbeing.
The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers.
The purpose of the Community Support Service Outreach Worker is to:
- To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Friday 3rd October 2025.
Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged.
Interviews to be held at Watford Well-being centre
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.