Customer relationship manager jobs in lisbon, lisbon
Office based, London (with hybrid working)
6-month fixed term contract
Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.
You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.
If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.
What we are looking for
The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.
If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.
Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply online, please visit our recruitment portal.
Closing date: 5.00pm on Friday, 20th June 2025.
Interview date: w/c 30th June 2025 (held virtually).
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The role may close earlier than the stated deadline if we receive a high volume of applications.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Voluntary, Charity, Social Enterprise (VCSE) & Community Development Assistant
Base of Work: Hybrid typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home
Hours: Part time 28 hours per week but we will consider reduced hours (e.g. 25 per week).
Salary: £25,225 per annum (£20,180 pro rata)
Contract: Permanent
Enjoy a varied administrative role where no two days are the same? Are you organised, versatile and care about making a difference locally? Would you like to support Buckinghamshire’s communities, charities and voluntary groups to be strong and resilient?
About the Charity:
We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.
We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.
About you
Enthusiastic, committed and customer focused; you will be an experienced administrator with a flexible approach, and relish variety in your work.
You will like connecting with different people whether that be individuals, volunteers or those working with charities and community groups. As one our first points of contact for Community Impact Bucks you will be able to demonstrate a respectful, inclusive and non-judgmental approach.
Key responsibilities
Key tasks include:
- Provide administrative support across digital platforms to the VCSE and Community Development team.
- Provide first point of contact for enquiries and referrals to our projects and services, including Volunteer Bucks, Transport Hub and our Handy Helper Service.
- Recording and collating monitoring information using online tools (e.g. SmartSurvey).
- Providing comprehensive support with our CRM system (Salesforce).
- Creating/editing online forms, and other materials.
Key requirements
- Experience of administrative support and customer service
- A multi-tasker who is able to prioritise tasks, plan ahead, be resourceful and use own initiative.
- Able to communicate effectively and with people from a variety of backgrounds in writing and face to face.
- Respectful of confidentiality, with a high level of emotional intelligence.
- A team player with a positive, solution-focused approach
- Excellent attention to detail and accuracy.
- Competent user of Microsoft Office Word, Excel, PowerPoint, MS Teams, and Outlook.
- Knowledge of software such as SharePoint, Eventbrite, Zoom or have a willingness to learn.
- Confident working with data and creating spreadsheets.
- Able to work outside normal office hours on occasion.
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
How to apply
For more information, please download the Job Description and Person Specification at the bottom of this ad, or vist our website - Community Impact Bucks.
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Thursday 19th June 2025.
Interviews will take place in person at our office in Weston Turville.
We support people and groups to get involved in their local communities and make Buckinghamshire a better place to live.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.
As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.
Key responsibilities include:
- Supporting the set-up and running of new support groups across Northern Ireland.
- Providing ongoing training and practical assistance to volunteers.
- Collaborating on the promotion of groups and services with internal teams and external partners.
- Ensuring compliance with safeguarding, GDPR and internal policies.
- Promoting Bipolar UK’s self-management courses and psychoeducation resources.
- Representing the charity within communities and building partnerships with local mental health services.
This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.
Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups
Applications without the specified cover letter will not be considered.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
DUTIES AND KEY RESPONSIBILITIES
Overview
•Support the Supporter Retention Manger (Loyalty) to design and deliver MAP’s individual giving retention strategy. Including bespoke welcome and ongoing multi-channel supporter journeys, for UK and international supporters
•Support the Supporter Retention Manger (Loyalty) to review individual giving retention activities and supporter journeys – developing a strategic approach and annual planning with a focus on regular giving and growing life time value
•Champion an insight-driven, supporter-led approach across campaigns and collaborative projects
•Responsible for the day to day management of campaigns and projects
Campaign Management
•Work with the Supporter Retention Manager (Loyalty) to optimise MAP’s regular giving programme and supporter journeys across Individual Giving, through a variety of online and offline channels
•Support and project manage income and retention campaigns to our warm audiences to maximise income and loyalty. Including but not limited to: data segmentation, scheduling, feedback management, agency liaison, results monitoring and end of campaign analysis
•Work with the Individual Giving Officers (Cash, Digital, Legacy and Offline Acquisition) to provide the best supporter experience possible, tailoring to and identifying different audience segments
•Support with the development of audience segmentation and testing plans to improve life-time value, retention and multiple levels of support
•Ensure processes and systems are in place to track and meet KPIs, including development of robust testing plans to optimize campaigns based on insight
•Write compelling email copy, build and schedule email sends
Manage relationships with internal stakeholders and external suppliers
•Build strong relationships with internal teams and external suppliers to ensure seamless campaign delivery and holistic supporter experience
•Manage the day-to-day relationships with external agencies and suppliers, including telemarketing agencies, print-houses, fulfilment houses and creative agencies etc
•Manage internal stakeholders through various processes, including copy and artwork sign off, and data analysis
Collaboration and cross-organisation working
•Support the Supporter Retention Manager (Loyalty) to achieve strategic objectives including improving retention and growing annual income, monitor income and expenditure budgets and use database analysis to inform and improve the sustainability of fundraising
•Support cross-team and cross-organisational campaigns and projects, including the annual Impact Report
•Work with teams across MAP to source compelling stories, programmatic information and impact stats suitable for campaigns
•Work with colleagues across MAP to align Fundraising campaigns with other areas of MAP’s work e.g. the Advocacy, Campaigns and Communications team, and Programmes team
Reporting and insights
•Championing a test and learn approach: identifying opportunities, developing tests and reporting on results
•Ensuring campaigns are set up in order to effectively track and monitor performance so lessons learned can be carried forward
•Reporting on campaign performance and conduct end-of-campaign reviews - analysing data to spot trends and make recommendations for future campaigns
•Proactively share insight and promote individual giving by internally communicating the impact of retention, supporter journeys and committed long-term supporters (regular giving)
Invoice processing and administration
•Support the management of the Individual Giving budget, including the processing of invoices and other expenditure documents, working on MAP’s account software, X-ledger
General responsibilities
•Support with other areas of the Individual Giving programme where necessary
•Responsible for ensuring all communications meet regulatory requirements and internal and charity sector best practice guideline
•Support the mission, ethos and values of MAP
•Support and promote diversity and equality of opportunity in the workplace
•Abide by organisational policies, codes of conduct and practices
•Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data
PERSON SPECIFICATION
Experience
Essential
•Experience of working in Individual Giving or Fundraising with a proven record of achieving income generation targets OR Experience of working in Individual Giving/Supporter Engagement with a proven record of developing supporter journeys, audience insight and retention campaigns that improved retention and sustainable income. MAP welcomes applications from people with relevant transferable experience e.g. marketing.
•Able to adapt approach to difference audiences to balance delivering the best supporter experience and meeting campaign KPIs
•Able to confidently analyse data and extract insight to identify trends, behaviour and opportunities
•Ability to write engaging and compelling direct marketing copy
•Excellent research, writing, proof reading and copy-editing skills
•Strong organisational and time management skills, with the ability to manage multiple priorities and projects
•Proficiency in the use of MS Office applications, particularly Excel and Word
Desirable
•Experience working with a Customer Relationship Management (CRM) system, especially Microsoft Dynamics
•Experience working with international charities, humanitarian aid, emergency appeals
Personal attributes
Essential
•Excellent communication and interpersonal skills, with the ability to engage and collaborate effectively
•An ability to apply awareness of diversity issues to all areas of work
•Take a proactive approach in managing workload, taking accountability for tasks and working well as part of a team
•Commitment to MAPs anti-discriminatory practice and equal opportunities
•Commitment to the aims, values and ethos of MAP: Solidarity, Integrity, Impact and Dignity
•The ability to work weekends/evenings on occasions in the case of emergencies
Disclamer:
Interviews will take place on Microsoft Teams with the Supporter Retention Manager (Loyalty) and Supporter Retention Manager (Cash). The interview will be a competency based Q&A, and questions will be sent in advance.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact email on advert
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re recruiting a proactive and highly organised Project Coordinator to lead the operational development of our Dog Champion Scheme and ensure its consistent, high-quality delivery across the North of England.
At Street Paws, we believe that no one should have to choose between a safe place to sleep and the pet they love. For people experiencing homelessness, a pet is often their only source of emotional support, companionship, and stability.
Through ourDog Champion Scheme, we help hostels across the North of England, Belfast and Wales become pet-friendly by providing specialist training, resources, and practical support. This work ensures that more people can access accommodation with their pets, improving mental wellbeing, promoting housing stability, and reducing unnecessary separation and trauma.
We’re a small, passionate team committed to making a big impact. If you care about social justice, inclusion, and animal welfare — and you’re great at developing systems, growing partnerships, and making things happen — we’d love to hear from you.
About the Role
This role is essential to the expansion of our work. You’ll be responsible for developing and improving our training and onboarding offer, coordinating hostel partnerships, and working with local veterinary practices to arrange treatment when needed.
You’ll work closely with our team of project co-ordinators, volunteers, and external partners to grow the scheme sustainably and embed long-term change in hostels.
Key Responsibilities
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Lead the coordination and development of the Dog Champion Scheme in new and existing locations
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Develop and maintain training content and onboarding resources, working with internal and external stakeholders to ensure quality and accessibility
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Support hostels throughout their journey to becoming pet-friendly — from initial engagement to follow-up and review
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Work closely with hostel staff to deliver a consistent, trauma-informed approach to supporting residents with pets
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Liaise with veterinary partners to arrange timely treatment for pets, ensuring continuity of care and strong local relationships
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Identify and respond to areas for improvement across training and delivery, using data and feedback
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Maintain accurate records and contribute to monitoring and evaluation
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Build strong relationships with hostel partners, referral agencies, and support services
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Work collaboratively with other team members and volunteers to ensure joined-up working and shared learning
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Represent Street Paws at external forums, events, and training sessions where relevant
About You
We’re looking for someone who is:
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Passionate about the power of the human–animal bond
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Highly organised, with a track record of coordinating projects or partnerships
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Experienced in training development and confident in delivering or managing learning content
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An excellent communicator — clear, professional, and compassionate
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Confident liaising with professionals from across sectors, including housing providers and veterinary teams
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Comfortable using systems to manage information, track progress, and support decision-making
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Adaptable, self-motivated, and able to work both independently and as part of a small team
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Committed to inclusion, dignity, and non-judgemental support for all people
Experience in the third sector, housing, or animal welfare is helpful but not essential — we’re looking for someone who shares our values and is eager to make a difference.
What We Offer
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A flexible, remote working role with meaningful social impact
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The chance to shape and grow a well-respected training and outreach programme
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A supportive and inclusive team environment
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Opportunities for development and to influence the future of our work
The client requests no contact from agencies or media sales.
Reporting to the Head of Grants, this role is vital to ensuring our funding reaches the communities that need it most by strengthening the systems and processes that underpin our work, and by holding trusting, transparent relationships with applicants, donors, and delivery partners.
While direct experience of grant making isn’t essential, you should be committed to learning, improving, and understanding the role of the voluntary, community and social enterprise (VCSE) sector and the value of good grantmaking in this field. We can provide the training you need to be successful in this role. You’ll be motivated by offering funding opportunities that are inclusive, transparent, and impactful, supporting grassroots organisations driving local change.
Devon Community Foundation (DCF) is the largest independent grant funder for charities and community organisations in the county, created by our communities and for our communities. Community foundations exist to bring together people and organisations wanting to make a positive difference where they live and work through place-based philanthropy. This means we work with donors and funding partners who care about Devon and want their money to strengthen communities and tackle inequality in the county. And we use our knowledge of the community and voluntary sector in Devon to turn donations into grants that go to grassroots organisations, creating change in the heart of their communities.
DCF is part of a network of 47 community foundations operating throughout the UK. Together we are one of the largest funders of communities across the nation.
Our statement of DCF’s core values is: We are expert, collaborative, compassionate and trustworthy.These values guide the efforts of all staff and trustees at DCF.
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Following an exciting period of growth, CoppaFeel! is looking for a dedicated and enthusiastic Finance Officer to join our expanding team. This is a fantastic opportunity for someone looking to develop their career in charity finance and play a key role in supporting the smooth running of our financial operations.
You’ll be working closely with our Director of Finance and Senior Finance Manager to help manage CoppaFeel!’s day-to-day finances and contribute to a range of essential finance functions. As part of a newly developed finance team, you’ll have the chance to make a real impact as we shape our systems and processes to support our continued growth.
We’re looking for someone with experience working in a finance role, ideally within a small team or charity environment. You’ll need to be confident using accounting software (we use Xero), have strong Excel skills, and be comfortable working independently. Most importantly, you’ll be proactive, detail-oriented, and eager to contribute to the success of our mission.
This role can be full time of part time with a minimum of 26.25 hours per week.
This role sits within the Finance team and reports to the Senior Finance Manager. This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
Duties & Responsibilities
Month end tasks
- Reconcile all bank accounts, fixed asset register, depreciation, payables and receivables
- Assist in the preparation of monthly management accounts
- Support the posting and review of month-end journals
- Assist in the preparation of weekly payment runs and reports
- Support the administration/checking of the pensions and employee benefits
- Maintaining accurate records restricted fund transactions
Quarterly tasks
- Prepare and submit basic VAT returns
- Assist with Gift Aid claims and ensure accurate donor Gift Aid records are maintained
Stakeholder
- Oversee and provide cover for the Finance Assistant, ensuring smooth processing of donations via fundraising platforms
- Collaborate with the CRM Officer and Fundraising Team to ensure accurate donation records
- Provide finance-related support and training to staff, including inductions and updates to finance policies
Procurement
- Oversee accounts receivable and accounts payable functions (including systems)
- Support creating, maintaining and checking procurement checklist in accordance to policy
- Supporting in value for money costings and basic ROI’s
Other tasks
- Support with the annual audit and annual report
- Work closely with the Operations Team and others on cross-organisational projects
- Undertake general administrative and ad-hoc finance tasks, including handling finance post, banking, event support, and processing physical Gift Aid/sponsorship forms
- Undertake any other reasonable duties or responsibilities as required by the Charity, in line with the needs of the organisation.
Skills, Experience and Qualifications
Essential
- Experience working in a small finance team with responsibility for a broad range of finance tasks
- Excellent numeracy skills, with strong verbal and written communication abilities
- Sound understanding of accounting principles, including debits and credits
- Proficient in Microsoft Office, with intermediate to advanced Excel skills (e.g. pivot tables, lookups, formulas)
- A proactive approach to problem-solving, aligned with the team’s strategic objectives
- High level of accuracy, attention to detail, and strong organisational skills
- A collaborative mindset with the ability to work effectively as part of a small team and provide support to colleagues
Desirable
- Experience of working within a charity or non for profit organisation
- Familiarity with Charity SORP
- Experience of working with Xero
- Understanding of full cost recovery
Application information
Applications will close at 9am, Monday 2nd June however interviews will be conducted throughout the application period.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The client requests no contact from agencies or media sales.
Data Analyst
Ref: 115105
£38,482 - £41,130 per annum, including London Weighting Allowance
About Us
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change-makers;
- Challenging ideas and driving change through research;
- Giving back to society through meaningful service;
- Working with our local communities in London;
- Fostering global citizens with an international perspective.
About the role
The Data Analyst works within the Data Team, using and transforming data from multiple sources to produce high quality, digestible reports, dashboards, and bespoke pieces of analysis for our fundraising and alumni colleagues. You will also lead on any benchmarking projects, both the submission of data and the interpretation and presentation of their findings. Being a clear communicator of often complex information, you will deliver insight into the performance of our various fundraising and engagement programmes, giving colleagues the information they need to continually innovate and improve.
In addition, you will have a raft of technical skills and approaches that will enable you to efficiently transform source data from multiple data sources ready for import into our Dynamics CRM system.
You will be keen to learn and develop, embracing new technologies and ways of working, and will work with the Data Team and others across the department to improve the quality of the underlying data we all rely on. You will also work closely with others in the team, IT colleagues and other users across the organisation to shape future CRM features.
You will be required to liaise and work collaboratively with other teams on new fundraising projects and initiatives, thereby ensuring a joined-up approach, that future reporting requirements can be met, with learning shared and insight retained. You will often need to manage multiple requests and prioritise your workload, albeit we have adopted an Agile approach to development.
This is a full time post (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Knowledge of data insight, analysis and reporting techniques
- Significant experience of working with a fundraising or marketing CRM in a technical, database management or report writing capacity
- Strong SQL skills
- Experience of building reports and dashboards using Power BI or other data visualization tools
- Ability to create data transformations using tools such as Power Query, Power Automate and/or VBA macros
- Experience of manipulating large or complex datasets
- Ability to communicate often complex and technical information in a clear and digestible way to a wide range of stakeholders, both internal and external
- Experience of managing conflicting deadlines and multiple priorities
Desirable criteria
- Knowledge of data modelling/ analysis techniques
- Experience of using Microsoft Dynamics and its associated applications such as Customer Insights
- Experience of building dashboards within Microsoft Dynamics
- Knowledge of other programming languages, such as DAX and M
- Restless enthusiasm for learning new technologies and improving processes
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. In P&A we want to build a diverse team, which represents the communities served by the organisations we support.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.
We offer the opportunity of an “Ask Us Anything” Teams call on Weds 28th May 3:00pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.
This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.
Closing date: 1st June 2025
First stage interviews are due to be held on 9th-12th June.
Core Values interviews are dure to be held on 18th-20th June.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Supporter Relationship Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income.
Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters.
The Supporter Relationship Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The Supporter Relationship Manager will line manage the Fundraising Assistant (FA), which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.
Person Specification Essential knowledge, skills and experience:
- Three years+ experience of working in a supporter care fundraising role.
- Understanding of fundraising principles, relationship marketing and supporter care.
- Excellent written and verbal communication and interpersonal skills.
- High level copy writing skills.
- Experience of working with communications staff to support multi-channel fundraising campaigns.
- Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
- Good working knowledge of CRM databases and how to use them to steward supporters.
- Good knowledge of current data protection/GDPR regulation.
- Able to develop, initiate and maintain systems and procedures.
- IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
- A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, we are recruiting for an Operations Manager who will be responsible for the day-to-day operations of the Poverty Truth Network, including the oversight of systems, staff performance and finances.
You will be a highly motivated person with a clear leadership record; dedicated to social justice; with a proven track record of operational delivery, including financial, administrative and governance management.
Key tasks of the role:
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To lead on the financial management of the Poverty Truth Network, including the delivery of Management Accounts and the production of an annual budget
- To manage the Operations Team, setting clear goals and objectives linked to the Strategic Plan
- To lead on and establish the appropriate processes to ensure high levels of staff performance and development, including appraisals and performance management
- To develop, and where necessary implement, administrative systems which ensure effective, efficient and safe practice across the Network
- To ensure that the Network operates in line with its charitable purposes, overseeing changes to its constitution as and when necessary
- To regularly update the Charity’s policies and procedures, ensuring compliance with the relevant regulations / legislation, providing advice to the Director and trustees as appropriate
- To oversee the production and sharing of papers for trustees in an organised and timeous manner
- To oversee the effective running of online and in-person meetings and events for the Network, liaising with other teams as appropriate
- To lead on the delivery of the Network’s Support Grant Programme
- To deputise for the Director as and when required
- Undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for either of these roles, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
The National Lottery Community Fund has two exciting opportunities available—we are looking to recruit one Public Affairs and Policy Manager each for Northern Ireland and England to join our newly restructured communications function.
Please be clear which role you are applying for when writing your supporting statement.
- Public Affairs and Policy Manager (Northern Ireland)
- Public Affairs and Policy Manager (England)
This role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.
This role offers an exceptional opportunity to shape our political engagement during a time of exciting change. You will build the Fund's influence with government and political stakeholders, advancing community priorities through evidence-based advocacy and public affairs that demonstrates how our funding strengthens communities and delivers policy objectives.
Your insight into the political landscape will help shape both regional funding decisions and national policy positions, as you drive engagement with elected representatives, ministers, and officials. By providing timely intelligence and analysis of policy developments affecting our work, you will position the Fund as an authoritative voice on social change. Your understanding of devolved politics will be crucial in helping colleagues navigate distinct policy contexts while maintaining a coherent UK-wide approach.
Working with colleagues across communications and funding teams, you will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with government priorities.
The ideal candidate will bring strong political analysis skills combined with practical experience of public affairs and stakeholder engagement. You should have a solid understanding of parliamentary processes and government structures in either Northern Ireland or England and be able to translate complex policy into actionable communications strategies. Your background might include roles in public affairs, policy analysis, or government relations, ideally with exposure to the voluntary, community and social enterprise sector. You should excel at building relationships with diverse stakeholders and be adept at navigating complex political environments.
Key responsibilities
- Build and manage relationships with elected representatives and political stakeholders in your country
- Develop effective influencing strategies to advance the Fund's aims through stakeholder mapping and coordinated political engagement
- Create policy and positioning papers tailored to your country's context that drive positive change
- Provide high-quality briefings and messaging for senior stakeholders
- Monitor policy and political developments, providing actionable insights to colleagues
- Lead consultation responses that articulate the Fund's positions effectively
- Organise events that promote our objectives and celebrate community power
- Manage relationships with external political monitoring and specialist agencies
Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Interview Date: Week commencing 23rd June - Virtual
On application, please be clear which role you are applying for and align your supporting statement to the criteria below
Essential criteria
- Significant experience working with elected representatives, officials and other public affairs activities
- Evidence of ability in political analysis with parliamentary and legislative knowledge
- Experience in analysing policy developments and horizon-scanning to identify relevant opportunities
- Excellent written and verbal communication skills that influence audiences
- Experience in writing public affairs and policy briefings for senior stakeholders
- Demonstrable experience of project management
- Experience working in a matrix organisation with competing deadlines
- Evidence of continuous professional development
Desirable criteria
- Relevant professional qualification
- Understanding of VCSE sector in relation to public affairs
- Experience working in a devolved administration and/or with regional stakeholders
- People management experience
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Are you interested in Transforming Young Lives?
At Northorpe Hall Child & Family Trust, we believe every child deserves the chance to realise their full potential and thrive. We are on a mission to identify, develop and provide support for children, young people, and their families across Kirklees and Yorkshire focusing on mental health and emotional wellbeing. We are working where gaps or needs exist and in doing so growing our reach, deepening our impact and building partnerships to transform young lives.
To help us deliver our vision, we're looking for a passionate, strategic, and creative Income Generation and Partnership Manager.
This is a pivotal and exciting new role, with huge scope and freedom to diversify and generate income for the Trust.
You will support the charity’s financial sustainability by diversifying revenue streams through partnerships, unrestricted fundraising initiatives and other income-generating opportunities.
You will be responsible for building a strong and sustainable supporter base by working with a range of funders including trusts, foundations and corporate sponsors, building and maintaining lasting relationships.
We are looking for someone with experience in generating income and our ideal candidate will be engaging, proactive, dynamic, determined and enthusiastic with the ability to win hearts and minds.
By joining Northorpe you will help transform the lives of children, young people and families.
West Yorkshire based Charity working with and supporting children and young people under the age of 25 who are facing disadvantage in their lives.
The client requests no contact from agencies or media sales.
Empower change as a Fundraising Manager with Stonepillow, leading income growth to support people experiencing homelessness.
Applications close: 9 a.m. Monday 9th June 2025
Location: Chichester
About Stonepillow
Stonepillow is a forward-thinking charity that supports people who are homeless or at risk across Chichester and Arun. With a mission rooted in prevention, relief, recovery, resettlement, and restoration, Stonepillow delivers life-changing services through supported housing, day centres, outreach, and social enterprise.
We understand that there are infinite circumstances that may lead people to our doors, and we do not turn anyone away.
As a charity, generating sustainable income is vital to ensuring we can continue and expand our life-changing work.
Our work is guided by our 5 Pillar value proposition:
- Prevent
- Relieve
- Recover
- Resettle
- Restore
About the role
As Fundraising Manager, you will lead the development and delivery of strategies to grow sustainable and unrestricted income.
Reporting to the Head of Income Generation, you will play a vital role in deepening relationships with high-net-worth individuals (HNWIs), while also engaging regular givers, corporates and community partners.
You will:
- Develop and implement income strategies across major donors, individual giving and legacies, corporate fundraising and community giving
- Lead tailored stewardship plans to retain and grow supporter engagement
- Manage the Community & Events Fundraiser to deliver successful campaigns and events
- Use CRM systems (Donorfy), digital platforms, and data insights to enhance supporter journeys and track performance
- Represent Stonepillow in the community, building awareness and strong partnerships
- Monitor income, evaluate ROI, and report on performance to senior leadership
This role is essential in securing the income needed to deliver Stonepillow’s life-changing services for people experiencing homelessness across Chichester and Arun.
Who we are looking for
We’re seeking a confident and strategic fundraiser with a track record of growing income and building lasting supporter relationships. You’ll be digitally savvy, data-driven and values-led.
You will bring:
- Proven experience in one or more of major donor, individual giving, community, or corporate fundraising
- Strong communication and relationship-building skills across audiences
- Experience using CRM systems such as Donorfy
- Ability to manage multiple priorities, lead a small team and plan effective campaigns
- Financial awareness and a strong understanding of ROI in fundraising
- A collaborative and inclusive approach, aligned with Stonepillow’s values
A full UK driving licence and willingness to travel across Chichester and Arun are essential.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 9th June 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Community & Volunteer Manager
Annual Salary - £29,000 – £33,000
Weekly Hours - 35 hours (full time)
Reporting To - Community & Events Manager
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
• Generous Holiday Allowance – Enjoy 32 days off a year (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
• Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
• Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
• Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
• Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
• Parking - No need to play musical chairs with parking spots – we've got free parking just for you!
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
You’ll lead and grow our community fundraising activity — building strong relationships with schools, local groups, and volunteers to help us raise vital funds. You’ll plan and deliver community events, support third-party fundraisers, and be a friendly, visible presence at public events. You’ll also manage our amazing volunteers, creating engaging opportunities and making sure everyone feels valued and supported
You’ll Be Great If...
• Know your stuff when it comes to community fundraising, supporter journeys, and volunteer engagement.
• Have a track record of smashing fundraising targets and running brilliant campaigns or events.
• Love building relationships and can connect with anyone — from volunteers to VIP donors.
• Can juggle projects, use data to guide decisions, and stay cool when deadlines are looming.
• Are tech-savvy, creative with tools like Canva and CRM systems, and happy to travel for the cause.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
Application Closing Date: Sunday 15th June
Applications will be reviewed on a rolling basis, and interviews may be scheduled before the closing date. Early applications are encouraged.
Head to our website for our recruitment pack!
The client requests no contact from agencies or media sales.
At Trees for Cities, we believe access to trees and nature is essential for the health and well-being of communities. We focus our work where it’s needed most — in areas facing environmental, social, and economic disadvantage — putting us at the forefront of climate and community justice across the UK.
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
As we approach the final year of our strategic plan, The Turn of Trees (2022–2025), we’ve seen inspiring growth and diversification in funding from major supporters like the National Lottery Community Fund and The People’s Postcode Lottery. Now, as we prepare to launch our 2025–2030 strategy, our goal is clear: build a national movement for tree equity that places communities, cities, and biodiversity at the heart of everything we do.
Your role:
We’re seeking a passionate and experienced Senior Grant Fundraising Manager to lead our grant fundraising efforts — managing and growing a portfolio of major funders, generating around £1.2m annually from central government, lotteries, trusts, and foundations. You will:
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Develop compelling, tailored grant applications
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Build strong, lasting relationships with funders
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Work collaboratively across teams to bring our projects and vision to life
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Innovate and diversify income streams to ensure a sustainable future
Why Trees for Cities?
This is a unique opportunity to contribute directly to urban climate action through the power of trees. You’ll join a warm, vibrant, and inclusive organisation where your work has visible, tangible impact in communities across the UK. From community planting events to daily table tennis, you’ll quickly become part of a motivated and collaborative team driven by a shared mission.
Who we’re looking for:
An outstanding grant fundraiser with a proven track record of securing large, multi-year grants and navigating the competitive funding landscape. You thrive in collaborative environments and are skilled at communicating and influencing across teams to achieve shared goals. Most importantly, you are deeply committed to driving positive social and environmental change.
If you are ready to grow your career while helping shape a greener, fairer future, we want to hear from you. To learn more about the role and organisation, please download the full appointbrief below, where you will find details of who to speak to with questions about the role and details of how to apply.
Closing Date: 22 June 2025
People Beyond Profit conversations: 23-25 June 2025
Panel Interview Dates: 2 & 9 July 2025