Customer Relationship Manager Jobs in Tower Hamlets, Greater London
Position: Head of Finance & Corporate Services
Location: Hybrid. The Trust's offices are in the park on Ledrington Road, SE19 2BB.
Type: Full time, 40 hours per week, permanent (with 0.8 FTE considered).
Salary: c. £45k pa (pro rata for 0.8 FTE)
Benefits: 25 days annual leave plus statutory holidays, increases by a day, pro rata, each year completed, up to 30 days pro rata. Employer Pension Contribution 5%; Employee Assistance Programme (EAP) service; Flexible working.
Closing date for applications: Monday 7 October 2024 at 10:00
Interview date: Friday 25 October 2024
About the role
At over 200 acres Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Head of Finance & Corporate Services role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration, and cultural and heritage programming.
We are looking for a qualified finance professional to join our friendly team in the post of Head of Finance & Corporate Services as we develop our systems, infrastructure, and income streams to secure our long-term sustainability. Central to the success of our strategy is an efficient finance function providing timely management information and strong financial controls.
You will be an astute finance professional who is able to provide sound financial advice as well having a strong grip on day-to-day financial operations. You will also ideally have experience of HR, IT, and administrative functions, and will assume company secretary responsibilities, enjoying direct liaison with our Board of Trustees.
How to apply
For more information on how to apply, please download the application pack here. Please submit the required documents to jobs@ with the subject ‘Role: Head of Finance & Corporate Services’
Applications must be received by Monday 7 October 2024 at 10am
Interviews will be held on Friday 25 October 2024. All applicants must submit an Equal Opportunities Form
Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.
We thank all applicants for their interest.
The client requests no contact from agencies or media sales.
We are looking for a Programme Assistant to support the delivery of the Development programmes team which delivers over 200 training and development activities annually for NHS boards and foundation trust governors.
The Development Programmes Assistant is a newly created role in the team and will work closely with the whole of the Development programmes team in providing effective programme administrative support.
This is an exciting opportunity for someone who is looking to build their programme and event experience in a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board development programme.
The postholder will be an enthusiastic and hardworking individual, who is eager to learn and be a member of a high-performing team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Cure Parkinson’s we have a simple and powerful mission. We want to find a cure. We have a clear plan to get there. We’re working urgently but it will take some time, and we need the right help.
The Individual Giving and Legacies Manager role sits within the charity’s Public Fundraising team, which as well as Individual Giving, Legacies and In-Memory Fundraising, includes Events and Community Fundraising.
The successful candidate will play a vital role in Cure Parkinson’s continued ambitious growth. Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.
You will lead the growth of our Individual Giving programme, bringing new donors on board across traditional and digital streams. You will be responsible for the retention and reactivation of supporters, maximising their lifetime value; ensuring the best possible supporter experience and delivering annual net income growth in individual giving.
You will also lead our small legacy programme, which has huge ambition for growth; maximising the opportunities available to encourage new and current supporters to leave a gift in their Will. You will be responsible for any legacy administration, working alongside internal and external parties to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to Cure Parkinson’s.
You will be working with supporters to answer their questions about legacy and in-memory giving, and working with the next of kin to ensure that their loved one's legacy is cherished.
We are looking for a creative thinker that has enthusiasm and motivation to lead these areas of work. You will have strong interpersonal and communication skills, both written and verbal, as well as being a collaborative team member. You will be supported by the Head of Public Fundraising to achieve transformational results across Individual Giving and Legacies. And ultimately you will be contributing towards changing the future for people living with Parkinson’s across the world.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.
The client requests no contact from agencies or media sales.
Are you ready to be part of one of the busiest and most exciting attractions in the UK? The Natural History Museum isn’t just a world-renowned destination for millions of visitors. As we welcome more visitors than ever before, our retail shops are thriving—and now, we’re looking for a dynamic Retail Supervisor to help us continue this success!
When you join the Natural History Museum, you’re stepping into more than just a retail role—you’re becoming part of a global mission. Our vision is a future where people and the planet thrive, and every purchase made in our shops helps to support the Museum’s vital scientific work to achieve our vision. Retail is the largest income driver for the Museum, and your contributions as a Retail Supervisor will play a key part in driving this success.
Diversity and inclusion are at the core of who we are. We strive to create a workplace where everyone feels a sense of belonging and is empowered to thrive, fostering an environment where every voice is valued, and all staff are respected. We are committed to being a place where everyone can truly flourish.
In this exciting role, you’ll be a key player in our retail operation, working closely with the Retail Store Managers and wider Retail Management Team. Your mission will be to maximise shop sales, motivate your team, and ensure that every customer who walks through our doors enjoys a world-class experience. With record visitor numbers, this is a fast-paced and dynamic environment where adaptability, teamwork, and a positive attitude are essential.
As a Retail Supervisor, you’ll need strong communication and team management skills to keep the energy high and your team motivated to deliver outstanding service and results. You’ll thrive on multitasking and working at pace, ensuring smooth operations and supporting your colleagues in achieving our ambitious commercial goals.
There’s never been a better time to join us. With retail sales soaring and the Museum more popular than ever, this is a rare opportunity to be part of something truly special. If you’re passionate about customer service, motivated by success, and ready to make a difference in one of the UK’s most iconic institutions, we’d love to hear from you.
Apply now to join a team that’s helping shape the future—one retail experience at a time!
The client requests no contact from agencies or media sales.
The City and Guilds of London Art School is a small, independent Higher Education Institute. It traces its history back to the 1850s and has strong links to a number of City Livery Companies as well as certain Trusts and Foundations and individual donors. The Art School is now seeking a Development and External Relations Manager to drive forward its activities in these areas in accordance with our strategy and targets. A key aspect of the role is nurturing existing and developing new relationships within the Art School’s expanding base of supporters and collaborators, including through the organisation of events. We are looking for a self-starter with substantial experience of working in a fundraising role in the cultural or similar sector, and who can work on their own initiative as a key member of the Art School’s senior management team.
How to apply:
Please send your completed Job Application Form (download from our website job advert), setting out how your knowledge and experience meets the person specification, and CV.
The client requests no contact from agencies or media sales.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.
The Campiagns and Membership Coordinator will join the Communications Team.
Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.
Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.
First interview 1st October
Second interview with a presentation 3rd or 8th October
The client requests no contact from agencies or media sales.
This is an exciting opportunity to help Good Company realise it’s vision of creating a poverty-free future for our community through the development and delivery of an effective fundraising strategy.
Main responsibilities
· Development and implementation of a fundraising strategy including a portfolio aimed at generating in the region of £500,000 per annum, building on existing fundraising activities and developing new fundraising initiatives.
· Use the portfolio indicators to enable us to make informed projections regarding future income.
· Be proactive in identifying, engaging and building good relationships with prospective corporate donors, successfully securing them as funding partners. Deepen our engagement and grow our relationship with existing corporate donors.
· Work with the team to develop our church and faith partnerships to ensure these are increased, ongoing and become regular supporters.
· Explore and implement ways of promoting Good Company and its projects to successfully attract individual donors, some of which will be in the high value supporters' field alongside provide regular communications to current funders and run one off campaigns.
· Explore and increase our income from grant giving trusts and foundations. At times working in fundraising partnerships with support of external consultants and colleagues across the wider Trussell Trust network
· Implement a CRM system to oversee the above aspects.
· Share best practice and learning from other charities across the Trussell network.
· Support our partnership work with other Trussell based foodbanks in Surrey to address poverty.
Through this new organisational role, you will proactively create and grow fundraising income opportunities with individuals, community groups, the faith sector and grant giving trusts and foundations. You'll be at the heart of our local community, bringing our cause to life and building lasting donor relationships.
Through your fundraising expertise, you will have a proven track record of building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual income targets. You’ll have the capacity to create and craft compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
Interviews will be 3rd October
To create a poverty free future for ur community
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
Are you a customer-focused, driven and resilient Administrator? Are you ready to embark on a rewarding journey with a dynamic team? If so, join us to support in our Recruitment team to deliver a 5-star internal recruitment service.
Location:Based at Here East, London, E15 2GW at least of 2 days a week, with working from home and at site locations as required, flexibility to travel is a must.
Fixed term until 31 March 2025, full time 35 hours a week.
The role
We're looking for an experienced administrator to join our People team.
You will provide administrative support to our Recruitment team and deliver great customer service.
We need someone who is flexible and happy to support the wider People team as required.
You will:
- Manage and respond to emails to the recruitment inbox.
- Sort and distribute the People Teams post at Here East.
- Support hiring managers, applicants, and candidates with recruitment processes.
- Support recruitment administration to the team and line managers, ensuring smooth communication.
- Manage the weekly recruitment panel process, maintain databases and provide regular reporting.
- Assist with DBS applications, Visa, and DBS renewals.
- Support monthly recruitment reporting and statistics.
- Schedule interviews and update roles in our system.
- Be a team player
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description.
About you
Previous administrative experience is essential, but we're willing to train the right candidate.
You will have:
- Previous administrative work experience in a HR or recruitment team.
- Ability to provide excellent customer service.
- Strong written communication skills.
- Experience using Microsoft Office packages (outlook, excel, word).
- Good organisational and interpersonal skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
About the Role:
This new position will drive our income generation efforts through various channels and initiatives. You will develop and implement business development strategies to attract financial support from individuals, corporations, foundations, and potential donors. The role will proactively engage with donors, build relationships, and cultivate partnerships to create and maximise income generation to support our mission and programmes.
What You'll Do:
Drive development of Urban Synergy’s presence in business FTSE 250 and others, through successful inbound and outbound prospect and client engagement.
Research and identify potential funding sources, including individuals, corporations, foundations, and grant opportunities to build a meaningful opportunity pipeline.
Create comprehensive fundraising strategies aligned with Urban Synergy’s organisational goals and mission.
Create, implement and manage fundraising campaigns and initiatives to maximise income generation.
Build and maintain relationships with existing and potential donors.
Develop donor cultivation plans, including personalised communications, events, and stewardship activities.
Collaborate with internal and external stakeholders to ensure effective donor engagement and recognition and explore new partnership opportunities.
Work closely with the Head of Programmes and Engagement and the Partnership Manager.
Identify relevant grant opportunities and draft compelling proposals ensuring timely their submission including reports, and related documentation.
Attend networking events, conferences, and community gatherings to expand the organisation's network and establish strategic partnerships.
Track and analyse income generation activities, prepare regular reports and revenue forecasts on fundraising progress, outcomes, and ROI.
Ensure compliance with relevant laws, regulations, and ethical standards in fundraising activities.
Who we are looking for:
Someone with substantial and demonstrable experience of working with corporates within FTSE 250 and the commercial sector. This includes proactively acquiring new partnerships and maximising existing relationships, including how to access the decision makers.
Have excellent presentation and negotiating skills, representing the charity in a range of settings and to a range of audiences.
Be a self-starter with strong sales and influencing skills, Able to work independently in particular in developing corporate fundraising products and tools.
Degree in Business, nonprofit management, marketing, or a related field (or equivalent work experience).
Proven experience in income/revenue generation, fundraising, or new business sales, preferably within the nonprofit sector.
Strong knowledge of fundraising principles, techniques, and best practices.
Excellent communication, writing and interpersonal skills, displaying a commitment to excellence and careful attention to detail.
Target driven with an ability to think strategically and develop and implement compelling fundraising strategies.
Strong organisational and project management skills.
Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.
Knowledge of ethical fundraising practices and compliance regulations.
Collaborative and strategic builder.
If you are a proactive, curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.
Urban Synergy is an equal-opportunity employer and welcomes candidates from diverse backgrounds.
About Urban Synergy:
Urban Synergy, an award-winning youth empowerment charity is seeking a passionate target driven Business Development Manager to join our growing team. The role is crucial to generate sustainable new revenue streams to support our essential social mobility work. As Business Development Manager, you will play a critical role in ensuring the financial sustainability and growth of the organisation, enabling us to make a long-term positive impact on the lives of young people.
Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.
Work environment:
Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that Urban Synergy is unable to sponsor individuals to work in the UK.
Job Types: Full-time, Permanent
Pay: £60,000.00 per year
Benefits:
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Company pension
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Work from home
Work days:
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Monday to Friday
Ability to commute/relocate:
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London: reliably commute or plan to relocate before starting work (preferred)
Education:
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Bachelor's (preferred)
Experience:
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Business development: 3 years (required)
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Sales: 5 years (required)
Work Location: Hybrid remote in London
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
Right now, the Partnerships and National Engagement Team is in an incredibly exciting period of growth, as Partnerships Development Manager you will play a pivotal role in building new transformational partnerships which support Crisis new ten-year strategy.
Working as part of a friendly and enthusiastic team you will be you will be responsible for identifying, nurturing and developing a robust pipeline of new partnerships, with value-aligned businesses, developing opportunities for us to work together to help us end homelessness in the UK.
As a key member of the Partnerships Development Team, you will be expected to deliver significant growth in Crisis corporate income and personally secure six and seven figure partnerships and sponsorships.
About you
To be successful in this role, you will be a highly motivated, target-driven fundraiser who relishes the opportunity to develop innovative, creative, and strategic corporate partnerships. You will have a track record of pitching, securing, managing, and growing six and seven figure partnerships in the third (or equivalent) sector, coupled with excellent relationship management skills with internal and external stakeholders. You are self-motivated and able to work on your own initiative, but you also enjoy collaborating with colleagues.
We are looking for a personable and intuitive candidate with excellent verbal and written communication skills with the ability to tailor communication style to achieve maximum impact upon relevant situations and audience.
This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Crisis.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 29th September 2024 at 23:55
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Interview dates will take place online w/c 7th October
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced business development professional with an excellent track record of securing corporate partnerships. You’ll be an enthusiastic, proactive and relationship-focussed individual confident to work towards driving growth within the charity. You’ll work alongside the CEO and Head of Marketing to increase the number of partners we work with specifically focusing on our mentor development programme Break the Wall.
Responsibilities
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Generate leads and foster new partnerships with companies across the creative industries. You’ll attend pitches, write proposals and negotiate comfortably and with confidence.
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Create outbound leads. You’ll be setting up email campaigns and tracking the progress of new partnerships.
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Maintain and develop strong relationships with existing partners to ensure high renewal rates
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Work with the Head of Marketing to create innovative campaigns to attract new partners.
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Attend industry events to network and ensure that CMN is at the forefront of the DEI conversation
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Create and implement a strategy to increase the number of partners (mentors) we work with on our Break the Wall programme.
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Pitch Creative Mentor Networks offering and hold Q&As about our programmes and mission to potential partners
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Use Salesforce (CRM system) to track and manage leads/pipeline reporting into the CEO regarding leads and targets.
Skills and experience:
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Passionate about diversity, equity & inclusion and supporting young people
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People skills with the ability to establish and develop key business relationships in a variety of situations
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Strong communication skills, in writing and in person.
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Commercially focused, with a track record of over-delivering sales targets. Able to pitch confidently to clients, and assertive enough to chase opportunities.
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Confident to negotiate on costs
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Highly organised, attention to detail, with a proactive approach to improving processes
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Committed and motivated to succeed and meet objectives, both personal and business related
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Strong influencing and negotiating skills
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Account management experience
Diversity, Equity and Inclusion.
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Aware of the importance of DEI practices within an organisation
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Act with empathy & sensitivity to all colleagues & stakeholders, irrespective of cultural background or protected characteristic, (Equality Act 2010)
Bonus:
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Strong knowledge of the creative industry
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Strong knowledge of the DEI sector
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Strong knowledge of the youth sector
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Experience of using Salesforce/Google/Docs/Google Calendar and Zoom
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Experience of applying for funding/grants
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Are you a superb and proactive administrator who enjoys working as part of a committed team to ensure things run smoothly and efficiently? We are looking for a Corporate Relationships Executive to support our work with industry, in particular our wonderful network of Corporate Members. If you are searching for a role with elements of communications, project management, and the chance to lead on processes, please consider applying.
This role supports the Business and Industry team at EngineeringUK – we work with our network of Corporate Members, Professional Engineering Institutions and others who fund our work in education and with young people, including the annual Big Bang Fair.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
· We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
· We are collaborative. We listen, share and work in partnership to achieve our vision
· We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
· We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
· We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
The Corporate Relationships Executive provides administrative solutions and support to the Business and Industry (B&I) team, with a particular focus on supporting our work with Corporate Members. Reporting into the Head of Corporate Relationships, this role works closely with the Head and three Corporate Relationships Managers, and the wider B&I team, to ensure the smooth running of our membership network and other stakeholder relationships. This includes taking the lead on planning and drafting all communications, event and meeting management, project managing the development of new materials, and being a point of contact for our members internally and externally.
The role is London based at the EngineeringUK offices at 10 Lower Thames Street, London EC3R 6EN and will involve some (approximately quarterly) travel in the UK (including overnight). We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and core hours of 10am to 4pm.
Further details of the role can be found in the job description and person specification.
Person specification
Essential skills/competencies
· Strong administrator with ability to suggest and implement improvements to processes
· Track record of high-quality event and meeting management
· Ability to work across a team and wider organisation, with many relationships managed virtually
· Experience using all Microsoft systems, with proficiency in Excel and PowerPoint.
· Good quality writing skills, with ability to write concisely and clearly
· Experience of managing a varied workload and organising your time effectively
· Good research skills, with ability to synthesise information quickly.
· Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Education/level of experience
· There are no firm requirements but this role will suit someone with a few years of relevant experience
· Helpful previous experience includes managing a CRM system and having had a role in externally-facing client or member relationships
· Experience of STEM outreach, working with young people, and working with businesses would all be advantageous but not essential
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 12:00 noon on 29th September.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 30th September. If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be 7th October.
What can we offer you?
• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination
As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.
This is a pivotal time to join our growing Fundraising team as we work towards our strategy. As our Statutory Fundraising & Partnerships Manager, you will manage existing and develop new commissioner and partner relationships across local and central government, voluntary sector partnerships and other funding bodies, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.
If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch.
Hours: 35 hours per week, part-time will be considered minimum 28 hours.
Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.
About Woman's Trust
The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We support 900 women and children annually, with an income of £1.04m and 41 staff in 2023/24. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. We are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops, and training for professionals and building on our research and policy work to improve systems nationally.
About you and how to apply
As a creative and tenacious fundraiser, aligned to our feminist ethos and our service users', you will have experience in securing multiple-year statutory grants and contracts, with the proven ability to effectively communicate services, and to develop commissioner and wider voluntary sector relationships, aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting.
If you are looking at the next step in your fundraising career into management, whilst making a real impact on women and children’s lives, we want to hear from you! This role offers opportunities for advancement.
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Closing date for applications: 10.00am on Monday 30th September 2024.
Interviews will take place week commencing 7th October 2024.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities
To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.
Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Officer
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Salary range: £32k to £35k
Principal Location: London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.
Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.
Role Purpose:
This role is a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with the colleagues across our global finance team. The role offers the chance to work across a number of finance functions, including: management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and working on some of the subsidiary charities; and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.
It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role. Street Child is implementing a new CRM system and this role will feed into the development of new processes and procedures and use both the CRM and finance system and ensure full reconciliation and data trail between the two systems.
Key Responsibilities:
1) (40%) Deliver all functions related to Accounts Receivable and CRM:
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
- Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
- Raising donor invoices and requests for payments, and issuing donor receipts.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
2) (40%) Month end reporting and reconciliation and subsidiary accounts:
- Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
- Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
- Carry out monthly revaluations of bank accounts.
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
- Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
- Compile information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
- Audit: support with the year end audit and provision of supporting information to auditors.
3) (20%) Lead the Accounts Payable process:
- Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
- Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
- Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
- Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Ensuring that there are at least two payment runs a week and additional runs as required; overseeing the process to ensure that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set. Providing cover to set up payments when the Finance Assistant is not available.
- Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
- Any other responsibilities from time to time.
Person Specification
Education / Qualifications
Essential:
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent Degree
- A Good understanding of double entry bookkeeping
- Part qualified accountancy qualification
Desirable:
- Full Accountancy qualification
Experience and Knowledge
Essential:
- IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM
Desirable:
- Charity or third sector experience
Skills and Abilities
Essential:
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Ability to work under pressure and to tight deadlines
- Fast learner whilst not afraid to ask for help!
Desirable:
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other:
Essential:
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Work co-operatively and collaboratively with colleagues, other departments and other external contacts
- Strong communicator and able to explain work to other team members
Desirable:
- Good Interpersonal skills
The client requests no contact from agencies or media sales.