Customer relationship manager jobs in wimbledon chase, greater london
About the role:
At Single Homeless Project's (SHP) Elms, we’re looking for a passionate and experienced Support Assistant ready to make a lasting difference in people's lives. Elms is a vibrant service based in Leyton (Waltham Forest) that brings together supported housing, a daytime activity programme, and a small floating support service. The supported housing element provides longer-term placements for adults with a diagnosis of paranoid schizophrenia, some of whom may also be managing physical health needs. Here, you’ll play a vital role in supporting residents to maintain their daily routines, manage their treatment, and grow in confidence as they move toward greater independence. From encouraging healthy eating and personal care to assisting with medication prompts and helping to keep living spaces welcoming and safe, you’ll be a consistent and trusted presence in their journey.
You’ll also contribute to our lively day service, where activities like bowling, lunch clubs and gardening groups help individuals reconnect with their community, learn new skills, and find joy in shared experiences. In addition, you’ll support former residents who are now living semi-independently, offering that extra bit of help as they navigate life with increasing autonomy. Working closely with Project Workers, you’ll be involved in a wide variety of recovery-focused tasks across the service, with the chance to build meaningful, lasting relationships along the way.
Joining SHP means more than taking on a role – it’s a chance to grow your career within an organisation committed to learning, development and progression. You’ll be part of a supportive, skilled team that values your insight and initiative. And most importantly, you’ll be helping people rebuild their lives, rediscover their strengths, and shape futures they can be proud of.
About you:
- An understanding of the principles of planned support and working with clients with multiple disadvantage.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
- The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
- An ability to be self-servicing in the use of IT applications and basic keyboard skills to record activities and to send and receive emails.
- The ability to coach someone to undertake a range of practical tasks relating to their independent living including moving into a new home.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 10th August at midnight
Interview date: Monday 18th August at ELMS Service in Leyton
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)
Hours: 36 hours per week
Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 17th August 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Full time (flexible working options available)
Hybrid - Farringdon, London/Home-based
Closing Date: 29 July 2025
Ref 6979
Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive financial operations experience to join us as our Finance Operations Officer, where you will work with teams across the organisation to ensure the delivery of efficient, customer-focused finance services and drive continuous improvement across our financial processes.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Finance Operations Officer, you will play a key role in delivering a well-controlled, timely and efficient finance service across the organisation. This includes overseeing core finance processes such as income and cost accounting, reconciliations, accounts payable and receivable, and retail controls. You'll work to ensure consistent service delivery aligned with internal Service Level Agreements and contribute to ongoing process improvements across the finance function.
In this role, you will:
• Deliver efficient, accurate processing across key financial operations including income and cost accounting, accounts payable, accounts receivable, and retail controls.
• Maintain a robust system of financial controls, owning reconciliations for bank, cash and other balance sheet accounts, resolving discrepancies and ensuring financial integrity.
• Drive continuous improvement by identifying and implementing enhancements to systems, processes and internal controls.
• Ensure timely and accurate transaction processing to support month-end, year-end, statutory reporting and audit requirements.
• Contribute to effective treasury operations, including the secure processing of payments and refunds
• Collaborate with business teams and other functions to improve stakeholder engagement with finance and enhance service delivery in line with KPIs and SLAs.
About you
To be successful, it is important that you have:
• Experience in income and cost accounting, reconciliations, accounts payable, and receivable within a complex organisation.
• Proven ability to identify, develop and implement process improvements and financial controls.
• Confidence in using financial systems and tools, with strong analytical skills to solve problems and enhance processes.
• Excellent communication skills, able to explain financial concepts clearly to non-financial colleagues and build collaborative relationships across teams.
• Ability to manage workload proactively, plan effectively, and adapt to competing priorities and deadlines.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in how to prevent suicide.
What you will do:
Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
Build relationships and partnerships to expand our reach and influence.
Support the creation of e-learning and digital training resources.
Prepare stakeholders for, and debrief them after, suicide interventions.
Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
A recognised training qualification or willingness to work towards one.
Experience in delivering and developing training programmes and community-based projects.
Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
Strong relationship-building, presentation and time management skills.
Professional curiosity, resilience, and a commitment to safeguarding.
Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)
Hours: 36 hours per week Location: Home-based to cover London primarily, alongside wider South and East England Area.
Contract: Fixed term contract to March 2027
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: Sunday 10th August
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Floating Support Worker to join our Young People service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing tenancy sustainment related support to customer in their own property
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Exudes a warm friendly presence and open behaviour
? Able to work alone with good initiative
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
What you'll bring:
Essential:
? NVQ Level 2 or equivalent.
Desirable:
? Experience of working with young people (18-25) / Youth Work/ TA/ YOT
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job descriptiton
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
Our vision is to spark ambition and unlock opportunity so that every young person can succeed and thrive as part of a fairer society.
We are proud of our long-term, transformational partnerships with business. This pivotal role in our newly established engagement team has been created to support our next phase of growth and ambition.
This is a broad and dynamic position which will have responsibility for the successful development and implementation of The Talent Foundry’s engagement strategies across fundraising, marketing and communications.
Head of Engagement (fundraising and marketing)
You will be an ambitious fundraising leader committed to supporting our new vision - to support 1 million young people in the next five years - by developing and implementing exciting ways of engaging our key stakeholders - educators, supporters, volunteers and young people.
Read more about the responsiblities of this role and how to apply in our application pack.
This is both a strategic and hands-on role, with specific responsibility for cultivation, stewardship and increasing our fundraised income through grant and trust funders and corporate foundations and major donors.
Your experience:
- Track record in fundraising - either from a major gifts, philanthropy or trusts and foundations background
- Excellent communications and engagement skills
- Ability to propose, initiate and execute ideas and quickly respond to opportunities
- Team management
This is a hybrid role with travel expected to meet with colleagues, funders and visit our projects in schools and partner offices. You do not have to live in London to apply for this role, but before applying, please consider what you would consider a reasonable commute from where you live to our team together days with take place every month. You can read more about our approach to hybrid working in our application pack.
Other benefits:
- 28 days holiday + bank holidays
- £500 L&D budget
- Employee Assistance Programme
- Cycle to Work scheme
- Morning/afternoon of your birthday off
Please ensure your CV includes:
- your full work history since leaving full time education (or the past 10 years)
- please include a note(s) about any employment gaps between roles
- include start/finish months and years (eg Aug 23 - Feb 25)
Any CVs without this information will be discounted.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Are you a creative, organised, and analytical individual with a strong passion and knowledge of social media and the drive to make a difference for animals raised for food?
The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The Humane League UK is seeking a creative, proactive, and strategically-minded individual with the drive to end the abuse of animals raised for food.
As Social Media Coordinator, you will live and breathe all things social media, understanding its potential contribution to achieving our mission.
You'll lead all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media. With strong working knowledge across social channels, you’ll implement a digital strategy focused on reaching, engaging, and converting our audiences to take action for animals.
This role reports to the Digital Communications Manager.
We will be holding a webinar on Wednesday 6th August at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Holly Spindler, Digital Communications Manager and Hannah Yates, Head of Communications. If you’re interested, please register by following the 'Redirect to recruiter' button.
Who you are:
You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.
You’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment, ensuring that you meet deadlines and communicate internally.
You’ll have experience of digging into the data, using analytics to assess results, gain learnings, and action those learnings to improve channel performance. You understand what audiences want to see from different channels, and how to get cut through and reach attention on each one.
You are a whizz with editing tools and can create compelling, dynamic video and static content that hooks people in and keeps them watching.
You’ll be comfortable reacting to opportunities nimbly and being proactive in looking for stories to tell about our work, seeing every interaction as an opportunity.
You’ll be willing to be the face of the organisation on social media, ensuring that you have a good working knowledge of our issues and campaigns in order to motivate support for them.
You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy.
While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success.
Primary Responsibilities:
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Ownership of our social media channels; regularly testing, creating, and posting content that is tailored to each platform, using each channel’s features to maximise impact towards our goals.
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Planning and building social media campaigns that strategically integrate goals and consider metrics.
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Updating the communications calendar.
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Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva and Adobe Express.
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Social media community management including moderating and responding to comments and messages to ensure people feel valued, engaged, and we are building strong relationships with supporters and potential supporters.
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Regularly monitoring social trends to create topical content.
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Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post and channel performance, monitoring and evaluating success against goals on a monthly basis.
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Contribute to or initiate the development and improvement of processes that improve delivery and collaboration.
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Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.
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Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.
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Contribute to other communications activities such as website and PR content, as necessary.
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Attend events, protests and actions as necessary, developing on-the-ground content plans that effectively showcase our actions and further our goals.
In addition
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Update the wider team on social media progress and insights.
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Perform any other duties assigned by the Digital Communications Manager or Head of Communications.
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Participate in team meetings including note-taking and facilitation.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Attend in-person workshops several times a year.
Essential Skills and Experience:
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Strong working knowledge across multiple key social media platforms, particularly Instagram and Facebook – this could be through professional experience or demonstrable extensive personal use.
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Experience in planning, creating, and scheduling social media content ahead of time, as well as reactive content.
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An understanding of how different audiences engage with content across various platforms, and what they want to see from each.
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Confident using the features and tools of each channel to optimise reach and engagement.
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Experience using data and analytics to assess social media performance, extract insights, and apply learnings to improve results.
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Proficiency with editing tools to create both video and static graphic content.
Desirable Skills and Experience
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Proficient in tools such as Google Analytics, Facebook Insights, and Sprout Social (or similar).
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Experience in community management, including responding to comments and messages in a timely, appropriate, and engaging way.
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Knowledge of factory farming/farmed animal welfare issues
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.
Hours:
As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week
- 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
We exist to end the abuse of animals raised for food

The client requests no contact from agencies or media sales.
Raven Housing Trust are partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Raven is here to make a difference, working as a team to build homes and change lives. Raven is also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future.
The overall purpose of this Financial Controller role is to prepare the statutory accounts for the Raven Group, alongside maintaining the general ledger, purchasing systems and interfaces to other operational systems, as well as leading the team responsible for managing Raven’s finance transactions, treasury, cash management and fixed assets.
The Role:
- Leading and co-ordinating delivery of the financial statements for the group including leading on the annual external audit
- Managing and developing the Financial Control Team consisting of five direct reports and a wider team of ten in total
- Management of the general ledger, including all financial transactions and fixed asset accounting
- Responsible for the financial control framework and for day to day treasury management
- Oversight of all VAT, corporation tax and the general tax strategy for the group
- Responsible for managing the annual rent setting process
- Reporting into the Assistant Director of Finance you will work with other Managers in the Finance and Procurement Teams to ensure best practice is maintained throughout the finance team.
The Organisation:
Raven Housing Trust is a social housing provider based in Redhill, Surrey. They own or manage around 7,000 homes and are committed to investing in homes and neighbourhoods to develop local communities where people want to live. The majority of their customers rent their homes from them, although they also support customers who either own the lease to their homes or have purchased their homes on a part-rent/part-buy basis. You’ll be joining a highly committed team known for its collaborative culture, supported by a driven and supportive Line Manager.
Person Specification – Essential:
- Professional qualification (CCAB or equivalent)
- Proven track record of leading financial management in charitable, public sector, or similarly regulated environments, with a strong focus on compliance, transparency, and accountability.
- Good working knowledge of financial control frameworks, accounting and purchasing systems
- Skilled communicator, with the ability to influence and engage with a wide range of audience
- Proven experience leading on developing or implementing accounting and purchasing systems
This role will be based at Raven's head office in Redhill, Surrey and will require a minimum of two days per week in the office, The closing date is 3rd August with interviews taking place the week commencing 11th August (virtual first stage) and final face to face interviews scheduled for 20th and 21st August.
Applications will be reviewed continuously before the closing date. Please apply via our exclusive search partner Robertson Bell.
Role Summary
This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary. The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives. Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team. They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place. A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.
Main tasks and responsibilities
Strategic Leadership & Planning
- Support the development of campaign strategies aligned with organisational priorities and timelines
- Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
- Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
- Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging
Campaign Execution & Management
- Manage campaign logistics including, communications, materials development, and donor cultivation activities
- Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
- Coordinate cross-functional teams including development staff, communications, finance, and external consultants
- Monitor campaign progress against established metrics and adjust strategies as needed
- Ensure compliance with all regulatory requirements and organisational policies
Prospect Research and Stewardship
- Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
- Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
- With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
- Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.
Development Operations
- Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
- Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
- Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
- Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.
Team Leadership & Development
- Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
- Recruit, train, and supervise campaign staff and consultants as needed
- Foster a collaborative team environment focused on achieving campaign objectives
- Provide professional development opportunities and performance management for direct reports
What we’re looking for
Essential
- Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
- Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
- Experience of developing and managing fundraising plans and income and expenditure budgets
- Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
- Experience of delivering excellent stewardship to diverse donor constituencies
- Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
- Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
- Educated to degree level or equivalent
Desirable
- Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
- Experience of working with international fundraising communities and mechanisms
- Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
- Experience of managing supplier relationships effectively
- Experience working collaboratively with board members, volunteers, and senior leadership
Skills and abilities
- Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
- Strong project management capabilities with experience managing complex, multi-year initiatives
- Proven ability to develop compelling cases for support and fundraising materials
- Experience with fundraising database management and prospect research tools
- Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
- Outstanding written and verbal communication skills for diverse audiences
- High level of computer literacy, including Word, Excel and PowerPoint
- Demonstrated ability to lead and motivate teams toward ambitious goals
- Strong organizational and time management skills with ability to manage multiple priorities
- Resilience and persistence in pursuit of fundraising objectives
Key information
Salary: £55,000 per annum, grade 3
Hours: Full time, 36 per week
Contract: Permanent
This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
Our benefits
In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.
Wellbeing and work-life balance
- Generous annual leave allowance of 27.5 days holiday plus public holidays
- Enhanced sickness pay to support you through periods of illness
- Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
- Flexible working and hybrid working arrangements where the role allows
- A 24/7 employee assistance programme including face to face counselling sessions
- Occupational health advice and support
- Eye care vouchers for display screen users
- Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work
Financial
- Generous defined contribution pension scheme with employer contribution up to 10% of salary
- Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
- Season ticket and cycle loans to help you spread the cost of cycling to work
- Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
- 20% discount in our NHM shops both online and in store
- Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
- Discounts at local shops and restaurants within the South Kensington area
Cultural and lifestyle
- Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
- Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
- Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
- Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga
Family friendly
- Enhanced pay for maternity, paternity and adoption leave
- Flexible working and hybrid working arrangements where the role allows
- Supportive policies to help you manage fertility treatment
- Paid special leave to help you manage unexpected life events or to make caring arrangements
How to apply
To apply, please complete an online application through our recruitment portal.
The closing date for applications is 29 July 2025.
First stage assessment for this role is likely to take place in week commencing 04 July 2025.
How we hire
We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.
Reasonable adjustments
We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.
If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.
We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.
The Shift pattern of this role consist: 8am -4pm and 1.30pm - 9pm. Over a 7 day rota with 2 days off with weekend working
What you'll do:
- To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
- To implement the principles of personalisation, as part of a local service plan.
- To help support your colleagues to maximise the customers' independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support up to 14 customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To take on a project that will help assist the service move forward
- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customersThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential
What you'll bring:
Essential:
- Time management with is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills
Desirable:
- Problem solving
- Ability to work under pressure
- Confidence
- Change management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job decription
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and fixed term contract until 31 March 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Student Social Enterprise Coordinator to work with the Student Social Enterprise Manager to build a programme of fun and exciting activities and opportunities to empower and unleash the entrepreneurial spirit of students at UCL and develop innovative solutions to societal challenges. There will be lots of opportunities to collaborate with the enterprise sector as well as across the university.
Do you have experience in delivering enterprise or social innovation programmes? Do you have the skills to engage and inspire students while building meaningful partnerships with internal and external stakeholders? If the answer is yes, then we want to hear from you.
Our ideal candidate will have experience in coordinating or delivering enterprise, entrepreneurship, or social impact initiatives and strong communication and event management skills, with the ability to engage a diverse student population. The role holder will also need to have a good understanding of the social enterprise landscape and how to support early-stage student-led ventures.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about education and eager to make a difference? Join our dynamic and mission-led team as an Educational Programme Coordinator. You’ll play a vital role in delivering high-impact tuition programmes, helping students overcome barriers and reach their potential.
If you're an organised and empathetic communicator who thrives in a fast-paced environment, this role offers the perfect blend of responsibility, variety, and purpose.
What You'll Do:
- Set up and manage tuition programmes for schools and Local Authorities and charities.
- Match tutors to students based on individual needs, availability, and subject expertise.
- Act as the main point of contact for families, tutors, school/LA staff, and link workers throughout each programme.
- Review EHCPs, student profiles, and supporting documentation to understand individual learning needs and tailor support accordingly.
- Respond to new tuition referrals and gather the information needed to plan appropriate support.
- Deliver tutor induction sessions to support onboarding and prepare tutors for their roles.
- Complete Risk Assessments prior to the start of each tuition programme.
- Share lesson feedback, gather input from stakeholders, and monitor student progress.
- Report on the impact of tuition and flag any concerns or areas for improvement.
- Attend tutor interviews and liaise with the recruitment team to fill roles.
- Troubleshoot and resolve issues throughout the day to ensure smooth programme delivery.
- Attend regular stakeholder meetings and share updates on student progress.
- Refer any safeguarding concerns to the Designated Safeguarding Lead (DSL).
We’re looking for someone who:
- Communicates clearly, empathetically, and professionally with a wide range of stakeholders.
- Builds trust and maintains strong relationships through consistent, responsive, and thoughtful communication.
- Is highly organised, with excellent attention to detail and the ability to manage multiple programmes and priorities at once.
- Stays calm and adaptable in a fast-paced environment, responding to challenges with confidence and a problem-solving mindset.
- Takes initiative to resolve day-to-day issues and improve systems and processes where needed.
- Is proficient in Google Sheets, Docs, and Gmail, and comfortable learning new digital tools.
- Has a genuine interest in education and in supporting students with diverse and complex needs.
- Has experience providing administrative or operational support to a team, ideally within an educational or youth-focused setting.
- Can work from our office in Angel, London four days a week, with the option to work remotely one day per week.
- Shares our commitment to safeguarding and promoting the welfare of children and young people.
Bonus if you have:
- Experience working with children with SEND, SEMH, and EHCPs.
- Knowledge of the UK education system.
- A background in teaching or coordination.
- Experience using tracking systems or CRMs.
Benefits
What We Offer:
- A friendly, supportive team that values growth and collaboration.
- Comprehensive training and development opportunities.
- Generous benefits package, including:
- 26 days of annual leave (plus Bank Holidays).
- Private health insurance with dental, physiotherapy and mental health support.
- Discounted gym memberships
- Enhanced parent policies.
- Regular team socials, events, and celebrations.
- Workplace Pension
- Salary: £24,000 - £27,500
About Us:
At Tutors Green, we believe every student deserves access to high-quality education—regardless of their background or circumstances. For over ten years, we’ve worked closely with schools and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.
We currently partner with over 100 schools and multiple Local Authorities across the UK. Our tutors support students with a wide range of needs, including those with SEND, SEMH, and EHCPs, and our team is committed to providing compassionate, impactful support where it’s needed most.
It’s an exciting time to join Tutors Green.
Demand for our services has grown rapidly, our internal team has doubled in size, and we’re working with more students, schools, and charities than ever before. As we continue to scale nationally, we’re looking for dedicated individuals to help us deliver life-changing education to the young people who need it most.
An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this for you as part of the pre-employment checks.
Applications close on Friday 8th August. 1st stage interviews start immediately. Final stage interviews start in the week beginning Monday 21st July in our offices in Angel. Apply early to avoid missing out.
As part of our recruitment process, online checks on public profiles may be conducted in line with data protection laws. We ensure all checks are fair, non-discriminatory, and free from bias based on protected characteristics. Applicants are encouraged to maintain professional online profiles.
By applying, you consent to Tutors Green storing your personal details in our secure, GDPR-compliant database. We respect your privacy and will use your information solely for recruitment purposes.
Making first class tuition accessible to all students
The client requests no contact from agencies or media sales.
This is the perfect role for a strategic and creative thinker with excellent skills in email marketing and stakeholder management. You’ll be a talented copywriter, and be adept at building strong working relationships and advising colleagues on email best practice.
You’ll have a strong understanding of audience management and providing an excellent customer experience. We’re looking for someone who can inspire and collaborate to implement and evaluate email, engagement and multichannel strategies.
This role will see you managing email data processes and workflows to build effective journeys. You’ll be enthusiastic and passionate about the opportunity to grow this vital communications channel to reach, engage and support more people affected by diabetes.
For further information about the role please refer to the job description at the end of the page.
Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview date: 14/08/2025 & 15/08/2025
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.
The client requests no contact from agencies or media sales.
JOB SUMMARY: Join LSE Students' Union as a Facility Supervisor and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. In close collaboration with the Facility Coordinator, you will oversee daily operations, manage a broad bookings & memberships system, and provide exceptional customer service to students and gym members. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!
Who are we?
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
What's the Job?
LSESU is looking for a proactive and driven Facility Supervisor to support the daily operation of our sports facilities, with focus on our gym spaces. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal bookings and enquiries from our gym members.
The role will require to work on shifts, to be agreed with the Facility Coordinator and with our commitment to avoid unsociable hours and weekends, although may be required on occasion.
In this role, you’ll work closely with the Facility Coordinator to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will actively contribute to training procedures, incident reporting, and various administrative tasks.
You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and supporting continuous improvements and innovations.
Who are we looking for?
We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in motivating and collaborating with a team of student staff.
A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal.
We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
How do we recruit?
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
For further about the role, please see the attached full job description and person specification.
For your information- applications do not save, so please save your progress to your computer and submit all the documents in one visit.
Job Application Timeline
Closing date: 27th July at 23:59pm
*Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: 8th August
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about upholding the rights of other Disabled people? Would you like to bring your whole self to work?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.
This role involves working with people across all of Barnet’s diverse communities. Therefore, we’re looking for people with a demonstrable commitment to the social model of disability and equality, with their own direct lived experience of disability, and an ambition to contribute to a fairer society for all.
The successful candidate will spend their time delivering a frontline welfare benefits triaging service with the support of a senior caseworker.
To succeed, you will need experience of advice work which includes using a benefits calculator and signposting. The role also involves managing our telephone and email inbox into the advice service and obtaining feedback about the service from clients alongside initial advice giving. The role could include some short-term casework including concessionary travel claims when capacity allows.
You will need excellent communication skills and be unphased by people presenting with multiple issues, often in emotional distress. You’ll be excited by the challenge of learning new things and have a good knowledge of the services used by disabled people.
In return, we offer a supportive and friendly workplace, with a focused but flexible culture, where you can bring your whole self to work.
This is a home-based role, with some travel around Barnet needed, approx. 2 days a month. Most of the triaging work can be completed online or over the telephone, but there may be a need for some face-to-face client work from time to time. You will therefore need to live within a reasonable travelling distance of Barnet. Some travel to other venues in London may also be required, for example for staff away days or other meetings.
We encourage flexible working to suit your work/life balance preferences where possible; however, some working days might be determined by appointments. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how you would use your lived experience of disability to inform your delivery of the role.
The successful candidate must be willing to undergo an enhanced DBS check and have the right to work in the UK.
Using our lived experience of disability to create more inclusive services and communities


The client requests no contact from agencies or media sales.