Customer service administrator jobs in london, greater london
The Outward Bound Trust’s mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, we have been transforming lives through outdoor learning and adventure, helping young people from all backgrounds develop resilience, confidence, and leadership skills. Every year, we reach thousands of young people, working closely with schools, local authorities, and community groups to provide experiences that truly change lives.
We are a collaborative, forward-thinking charity that values creativity, inclusivity, and impact. Joining us means becoming part of a passionate team dedicated to making a tangible difference in the lives of young people across the UK.
The Role
Reporting to the Head of Development (New Business & Philanthropy) and working closely with our Development Managers, the Development Executive will play a crucial role in generating new income opportunities for the Trust. You will research, identify, and qualify prospects across corporates, trusts and foundations, and high-net-worth individuals. Using tools such as LinkedIn Sales Navigator, Dynamics CRM, and wider sector insight, you’ll build a strong, insight-led pipeline of opportunities that support our mission.
This is an excellent opportunity if you are proactive, organised, and eager to grow your experience in business development or fundraising. You will see the direct impact of your work, helping to secure the resources that allow young people to thrive.
What You’ll Be Working On
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Researching and mapping new corporate, trust/foundation, and HNWI prospects aligned with our mission.
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Supporting Development Managers by qualifying leads and preparing briefing packs, proposals, and tailored pitch materials.
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Coordinating research, logistics, and follow-ups for meetings, events, and networking opportunities.
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Maintaining accurate, GDPR-compliant data in the CRM system, tracking all approaches, communications, and outcomes.
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Producing insights and reports to inform strategy and pipeline management.
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Collaborating with Marketing & Communications, Programme Delivery, and Evaluation & Impact teams to ensure proposals are compelling and supported by robust evidence.
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Contributing to the creation of innovative approaches to engage new partners and donors.
This Job Is For You If…
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You’re motivated by creating opportunities that make a real difference in young people’s lives.
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You have strong research and analytical skills and are confident in using digital tools for prospecting and data management.
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You enjoy building relationships and working collaboratively in a dynamic, fast-paced environment.
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You are highly organised, able to manage multiple projects, and have an eye for detail.
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You are enthusiastic about learning and developing your career in business development or fundraising.
Desirable Skills and Experience
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Previous experience in fundraising, business development, or sales, particularly in the not-for-profit sector.
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Experience contributing to income targets and producing marketing or proposal materials.
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Knowledge of GDPR and data protection in fundraising.
What We Offer
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24 days’ annual leave plus bank holidays, increasing by 1 day per year to a maximum of 30.
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Life Assurance: 3x salary, from day one, including Employee Assistance Helpline.
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Long-term disability insurance, health cash plan, and personal accident cover.
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Pension scheme with auto-enrolment after three months.
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8 weeks’ sick pay at full salary in any 12 months.
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Staff bursaries, childcare vouchers, Berghaus uniform items, and discounts.
Deadline: Monday 5th January 2025
First Interviews: Wednesday 7th – Friday 9th January 2025
Second Interviews: Wednesday 14th January 2025
To inspire young people to realise their potential through learning and adventure in the outdoors.
The client requests no contact from agencies or media sales.
The Nuffield Foundation is an open, collaborative, and engaged funder, offering more than money. Its aim is to understand the social, demographic, technological and economic trends that shape people’s lives.
We are looking for a Grants Coordinator (Applications) to join our Grants and Programmes team, a role which is key to ensuring the smooth running of our grant application processes and making sure funding is delivered efficiently, fairly, and in line with our mission.
In this role, you will lead on the development and implementation of the Foundation’s processes for encouraging and receiving grant applications, managing the review process, and processing grant awards. You will be responsible for the planning and coordination of grant application rounds across multiple funding programmes and be the first point of contact for applicants and manage the peer review process. You’ll also play a vital role in maintaining and improving grant management system (managed within Salesforce) and contribute to the design and delivery of an inclusive and accessible application processes.
We are looking for someone with excellent administrative and project coordination skills, strong communication and liaising abilities, and a proactive, problem-solving mindset. Experience using Salesforce or working in a grant-making environment is highly desirable, but we welcome applicants from a wide range of backgrounds who are ready to learn and grow in the role.
About us
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.
We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.
Further information and how to apply
For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:30am (GMT) on Monday 5th January 2026, with interviews taking place on Wednesday 14th January 2026. We are hopefuly for the successful candidate to start as soon as possible after this.
We are committed to inclusive working practices and during the application process we commit to:
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As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
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making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
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paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
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Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares.
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28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
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A salary exchange pension scheme that offers employer contributions of up to 11%.
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Life assurance scheme.
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Family leave policies that provide an enhanced level of pay.
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Cycle to work scheme and loans towards season tickets.
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Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection.
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Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
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A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.
The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
The client requests no contact from agencies or media sales.
Job overview
In this dynamic role, you'll provide strategic and operational leadership to grow our income streams to £2 million annually and beyond, while maintaining low costs and embedding innovation through AI-driven insights, digital fundraising, and creative projects.
Oversee governance, financial management, grants, lotteries, major donor stewardship, marketing, and a high-performing team, ensuring compliance with regulatory bodies and delivering measurable social value. If you're a visionary leader with a passion for NHS charities, proven fundraising expertise, and the agility to handle hands-on operations—from event planning to risk management—apply now to drive meaningful change and represent us on national stages.
Flexible working with office presence required frequent travel between sites essential.
We kindly request that applicants submit a one-page cover letter along with a curriculum vitae (CV) not exceeding two pages in length when applying.
Main duties of the job
The Charity Director is responsible for driving the purpose and impact of Frimley Health Charity (FHC), ensuring the charity delivers meaningful benefits to patients, staff, and the wider community. The role combines strategic leadership with active operational involvement, across income growth and translating the charity’s vision into practical initiatives and improvements. The postholder will develop and implement a plan to deliver on the newly agreed FHC strategy to grow income streams, maximise impact, and maintain low operating costs, while also engaging directly in day-to-day operations to ensure the charity runs smoothly and efficiently.
In addition to strategic planning, the Charity Director undertakes hands-on tasks such as financial management, data analysis, market research, process improvement, and reporting to the Charitable Funds Committee and Trust Board. The role involves leading a small, high-performing team, supporting staff in their day-to-day work, and maintaining a culture of collaboration and accountability. The postholder also engages directly with patients, staff, donors, and community partners, and oversees marketing, communications, creative projects, and wellbeing initiatives, ensuring that all activities align to the charity’s purpose. The charity aims to generate an income of £2 million per annum and there is an expectation of the postholder to grow the charity over the coming years.
The work of Frimley Health Charity helps to improve lives across all our hospitals for patients, staff, and visitors.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the welcoming heartbeat of a growing feminist charity.
Rape Crisis South London is looking for experienced and empathetic receptionists to job share.
As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building.
Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience.
Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.45 hours per week – from 8.45am to 2pm Monday to Friday; second role is 25.15 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays). Extra hours available for holiday cover.
Interview process
Shortlisted candidates will be invited to a one stage interview process:
Stage one: MS Teams
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Interview questions are sent 5 working days before the interview.
Recruitment is ongoing until the positions are successfully filled, and interviews may be held on a rolling basis.
All applicants must have the right to work in the UK.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
Safeguarding
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding.
How to Apply
Please submit your CV and a cover letter (up to 1,000 words) explaining how you meet the essential and desirable criteria.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
If you do not hear from us within a month of applying, please assume you have been unsuccessful.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.
This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.
We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.
As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 1/2 nights away for year-round events.
Working Hours: 22 hrs (pattern to be discussed)
Salary: 13,400 - £15,000 (actual salary), dependent on experience
Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 12th January 2026.
Interviews: Interviews for the role will be held on the week commencing 19th January 2026.
If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
High Value Officer
Home based, remote working
£28,000 pa plus excellent benefits
35 hours per week
The High Value Officer for our Fundraising team will focus and lead on supporting the Trusts and Major Donor teams with postal and electronic mailings; keeping the CRM up to date; supporting the Prospects Research Manager with initial research, identifying new opportunities and sources of funding; streamlining administrative systems and processes; creating purchase orders and invoices; supporting the Major Donor Manager with administration of the Mid Value pool.
This is a great junior role, offering opportunities in several High Value fundraising teams. You will get to use your administrative skills across a range of activities and also develop your research skills when looking at prospects and supporting the Corporate team in their due diligence work.
You will:
1. With support from the MD Manager, lead on the day-to-day running of our Mid Value programme including administration and delivery of a calendar of activity
2. Support the team with various CRM system processes, and ensure records are accurately updated
3. Support the Prospect Research Manager to identify new opportunities and sources of funding
4. Streamline and manage electronic folders
5. Create purchase orders and invoices
6. Support the Trust and Major Donor teams with mailings (postal and electronic)
7. Carry out day-to-day Corporate Partnership activities and monitor incoming requests.
You will have good organisation and administrative skills. Having good time managements skills and being able to manage multiple tasks simultaneously will be key to making a success of this role. You will also have excellent IT skills, ideally with experience of using a CRM (we use Microsoft Dynamics).
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: Sunday 21 December 2025
Interviews: w/c 12 January 2026
Supporting people who are deaf, have hearing loss or tinnitus
Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.
About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.
What You’ll Do:
- Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
- Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
- Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
- Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
- Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
- Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.
About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.
Essential Skills & Experience:
- Strong communication skills with a track record of supporting individuals facing health challenges.
- A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
- Ability to work effectively both as part of a team and independently.
- A flexible and adaptive approach to meet the needs of our clients.
Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.
What We Offer:
- 27 days of annual leave (pro rata), plus bank holidays.
- Pension scheme with a competitive employer match.
- Hybrid working options considered (after completion of Probation Period) to support work-life balance.
- Access to the Employee Assistance Programme for mental, financial, and physical well-being support.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
Benefits
- Salary: £32,500-34,000 per annum, depending on experience
- Employment type: FTC to 31st May 2026
- Hours: Full time, 35 hours per week
- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch
- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD
About the Organisation
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.
The Role
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.
Key Responsibilities
- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.
Skills and Experience required
- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.
- Strong customer service and account management skills with experience in building relationships with stakeholders.
- Proficiency in Microsoft Office and experience with CRM systems.
Interviews
- 2 stages
- 1st stage online
- 2nd stage in person (London)
To Apply
- Covering letter
- No more than 2 pages of A4
- Addressing the required skills and experience listed above
- CV
Deadline for Applications
- ASAP – applications will be reviewed on a rolling basis
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the College
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
About Exams
The Examinations Department at the Royal College of Pathologists is responsible for the planning, delivery, and quality assurance of all College examinations, including the Fellowship (FRCPath), Diploma, Certificate, and BMS examinations, as well as the Fellowship by Published Works.
Our dedicated team manages every stage of the examination process - from question setting and quality control to candidate communication, examiner support, and regulatory compliance. Working collaboratively, we ensure that all examinations are delivered efficiently, securely, and to the highest standard of integrity.
At the heart of our work is a commitment to fairness, transparency, and excellent service for both candidates and examiners. By upholding these values, the Examinations Department plays a vital role in supporting the professional development of pathologists and advancing the College’s mission to improve patient care through excellence in pathology.
The College runs two main examination sessions each year - Spring and Autumn - requiring careful planning, coordination, and attention to detail across all aspects of administration and logistics.
Due to the critical nature of the examination timetable, annual leave is restricted during examination sessions. Staff are required to be in the office throughout the exam periods and during the week when results are released.
About you
The ideal candidate is highly organised, reliable, and detail-focused, capable of confidently managing complex processes in a fast-paced, high-stakes examinations environment. They have at least one year of administrative experience and are educated to A-level standard or equivalent, with the ability to learn and follow structured procedures accurately. Experience within education, medical, regulatory, membership, or high-stakes assessment sectors is highly desirable.
Key Skills and Attributes:
- Communication: Strong written and verbal communication skills are essential, as the role involves interacting with candidates, examiners, Panel Chairs, and internal departments, ensuring all enquiries are responded to accurately.
- IT Proficiency: Fully computer-literate with confidence in databases and intermediate to advanced Excel skills.
- Organisation: Excellent organisational skills with the ability to prioritise workloads, manage competing deadlines, and maintain accuracy under sustained periods of concentration.
- Discretion and Security: Adheres rigorously to security protocols and handles confidential and sensitive information with complete discretion.
- Resilience under Pressure: Remains calm, focused, and dependable during peak examination periods. Annual leave is restricted during Spring and Autumn exam sessions, and full-time office presence is required during exams and results weeks.
- Teamwork and Collaboration: Works collaboratively with colleagues to ensure smooth delivery of examinations.
- Adaptability: Comfortable taking responsibility for organising examinations, logistical arrangements, examiner liaison, and onsite support, including invigilation and practical/oral exam assistance.
- Motivation and Integrity: Committed to delivering high-quality service, upholding fairness, accuracy, and security, and contributing to the integrity of the College’s examinations, supporting professional development and improving patient care.
The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.
Interviews currently scheduled for w/c 5 January 2026.
We plan to notify you before the Christmas break if your application has been successful and we intend to interview.
The client requests no contact from agencies or media sales.
The Politics Project is looking for an organised and proactive Programme Coordinator – to support our digital presence, office operations and programme delivery. If you love making systems run smoothly, enjoy managing websites, and want your work to have real social impact, this is an exciting opportunity to play a central role in a fast-growing, purpose-driven organisation.
ABOUT THE POLITICS PROJECT
The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK.
ABOUT DEMOCRACY CLASSROOM
Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy.
The network is supported by the Democracy Classroom platform, which brings together over 1000 free educational resources for teachers and youth practitioners.
Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.
ABOUT THE ROLE
As Programme Coordinator, you’ll support the work of our Communications and Networks Team while helping keep our office and digital platforms running seamlessly.
You will:
Website and digital
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Maintain and update the Democracy Classroom website with resources and programme content.
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Work with colleagues to upload reports, blogs and event details.
Operations
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Oversee day-to-day office administration, including supplies, IT support liaison and record-keeping.
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Support finance processes, including invoices, expenses and financial tracking.
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Maintain key operational systems such as our CRM, database and filing systems.
Events and programmes
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Coordinate logistics for meetings and events (online and in-person), including venues, catering and participant communications.
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Support programme delivery by liaising with facilitators, partners and participants.
Team support
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Provide diary management and scheduling support for senior staff where needed.
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Prepare meeting agendas, take minutes and track actions.
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Assist with recruitment, onboarding and HR processes.
You’ll also have opportunities to contribute to wider organisational projects and learn new skills as our work evolves.
The job is based on a 14 month fixed term contract (including a 6-month probation period), with opportunities for extension.
The Politics Project is based in central London, with a mixture of in person and remote working. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required.
Benefits:
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33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year.
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4% company pension contribution.
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Friendly and inclusive environment.
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Professional development opportunities, to upskill and train you.
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Hybrid working from our central London office.
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The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You are reliable, enthusiastic and highly organised, with a strong attention to detail. You have outstanding organisational and administrative skills. You enjoy solving problems, improving systems and supporting a mission-driven team. You thrive working both independently and collaboratively, and you’re comfortable managing multiple priorities at once.
Above all, you care about supporting young people’s democratic engagement and believe in the values and mission of The Politics Project.
Skills & Experience:
Essential
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Strong administrative and organisational skills with excellent attention to detail.
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Experience of updating and maintaining websites.
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Confident with IT systems, databases, and Microsoft Office/Google Workspace.
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Excellent written and verbal communication skills.
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Ability to manage competing priorities and work to deadlines.
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A proactive, flexible, and collaborative approach.
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A passion for youth democratic engagement, education and politics.
Desirable
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Knowledge of CRM systems and basic data management.
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Knowledge and understanding of the UK education system.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
TO APPLY:
To apply please submit a CV and a covering letter. The covering letter should be no longer than one side of A4 / a maximum of 500 words. In the letter can you:
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Tell us about your biggest personal, academic or professional achievement.
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Tell us why you think youth engagement in politics is important.
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Outline how your experience matches the essential and desirable skills and experience outlined in the job description - don’t just repeat your CV.
- Give an explanation for any gaps on your CV.
If you use AI tools, please use them thoughtfully. We want to get a true sense of you, your skills and your experiences through your application. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
Please submit your application via Charity Job.
The closing date is 11:59pm, Sunday 11th January. Initial interviews planned for the week beginning 17th January.
The client requests no contact from agencies or media sales.
Are you an Events Co-ordinator looking to take the next step in your career? Would you like to join a respected global professional organisation where your ideas matter, your development is supported, and your work has a genuine impact across an international community?
This is an exciting opportunity for an Events Co-ordinator to join a highly skilled eight-person events team delivering high-quality events around the world.
Why this Events Co-ordinator role stands out
- Hybrid working with modern offices near Victoria & St James’s Park. 2 days a week in the office.
- Generous annual leave (5–6 weeks bank holidays)
- Private medical insurance, pension up to 7.5%, life assurance & income protection
- Strong wellbeing support, social events, and a positive, friendly team culture
- Excellent career development, training, and support for professional memberships
About the organisation
You’ll be joining a respected global membership body dedicated to helping families plan their futures. The organisation delivers up to 30 high-profile events each year, from webinars to international conferences, providing thought leadership and driving engagement across the sector.
As an Events Co-ordinator, you’ll play a key role in ensuring these events run smoothly, professionally, and to a consistently high standard.
What you’ll be doing as Events Co-ordinator
You will:
- Deliver the annual portfolio of virtual events and support in-person events
- Create event plans, timelines and schedules, coordinating across departments
- Build and manage events on the Cvent registration platform
- Host and coordinate virtual events on Zoom
- Work closely with colleagues, speakers, suppliers and sponsors
- Provide high-quality customer service to members and delegates
What you’ll bring
To succeed as an Events Co-ordinator, you’ll need:
- Proven experience in a similar events role
- Experience delivering virtual events
- Strong systems experience (Cvent or similar essential)
- Proficiency in Microsoft Office and experience using Zoom/webinar tools
- Excellent organisation, communication and relationship-building skills
Inclusion matters
The organisation is committed to fairness, equity and inclusion. You will be welcomed, supported and valued for who you are, and encouraged to bring your full self to work. People from all backgrounds and identities are invited to apply.
If you require adjustments during the recruitment process, support will be provided.
- How do you demonstrate strong planning, organisation and project management skills in an events role?
- Describe your experience using Cvent or other event management software.
- Confirm your skills with MS Office and webinar platforms such as Zoom.
- How do you build strong working relationships and deliver excellent customer service?
The deadline for applications is Friday 2nd January 2026. Early applications are strongly encouraged.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
In-Work Support and Communication Assistant
Salary: £26,999 - £29,500 per annum, pro-rata (£13,114 – £14,329 per annum for 17 hours per week).
Hours: 17 hours per week, days to be agreed
Place of work: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF
Department: In Work Support
Reports to: Project Lead- Employment Development and Access Support
Contract period: Permanent (dependent on funding)
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
The postholder will play a key role in delivering high-quality, person-centred In-Work Support to Disabled employees and their employers. This includes maintaining accurate support plans, carrying out regular workplace visits and reviews, and ensuring support remains effective and tailored to individual needs. The role also involves supporting recruitment administration. The postholder will contribute to quality assurance by monitoring feedback, updating CRM systems, and supporting communication across the team. In addition, they will help organise staff and employer events, produce newsletters, and create engaging content to promote inclusive employment practices and celebrate the successes of the In-Work Support service.
Main Responsibilities
Service Delivery and Support Planning
- Update and maintain accurate support plans for In Work Support clients.
- Carry out regular workplace visits/support assessments and remote check-ins with employees to review progress and provide support.
Monitoring, Feedback, and Quality Assurance
- Chase, read, action, and securely store all feedback forms.
- Share relevant feedback and service updates with line manager in a timely manner.
- Ensure all CRM systems are updated with accurate and up-to-date records.
Recruitment Administration
- Support the recruitment process by being part of the interview panel, chasing references, scanning and storing key documents, and completing necessary online checks.
- Monitor and record completion of mandatory online training for new and existing staff.
Events and Communications
- Support the organisation and delivery of three annual staff events, ensuring accessibility and engagement.
- Create a fortnightly newsletter with updates, stories, and resources related to In-Work Support from feedback and visits.
Closing Date: Friday 2nd January 2026
Interview Dates: Week commencing 5th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
You do not need to meet every point to apply. We welcome applications from Disabled people and value a wide range of experience, including lived experience of disability.
We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ware, Hertfordshire, SG12 8LX: on site or hybrid; remote working will also be considered.
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications
Salary: £26,523 per annum
Employment Type: Full-Time
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college. The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.
Key Responsibilities
Fundraising & Stewardship Writing
- Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
- Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
- Create case statements, proposals, and presentations for major donor and foundation audiences.
- Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.
Storytelling & Content Development
- Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
- Adapt organizational content for various donor segments, ensuring a consistent voice and message.
- Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.
Editing & Quality Control
- Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
- Maintain a consistent, donor-focused tone across all written materials.
Collaboration & Strategy
- Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
- Collaborate with other teams across the college including the Academic, Training and Finance Teams.
- Contribute to the development of content calendars and communication strategies.
- Track and analyse response rates and engagement to inform future copy.
· Fully participate in All Nations community activities when possible.
Qualifications
Required:
- Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
- 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
- Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
- Strong interviewing, research, and storytelling skills.
- Excellent editing and proofreading abilities with strong attention to detail.
- Familiarity with donor stewardship best practices and fundraising language.
- Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
- Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
- Ability to work collaboratively within a multicultural team and wider organisational departments.
- Experience with CRM or donor database systems.
Preferred:
- Knowledge of direct response fundraising principles.
- Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
- Experience of working with Canva and other document editing software which pair visuals with text.
- A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.
Core Competencies
- Mission Alignment: Deep commitment to the organization’s mission and values.
- Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
- Creativity: Innovative in approach while respecting brand and voice consistency.
- Collaboration: Works well across teams and responds constructively to feedback.
- Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.
Other Information
· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.
· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).
· Located at Easneye, Ware, Hertfordshire, UK: this role can be on-site or hybrid; remote working will also be considered.
· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events
· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.
· Applicants must have the right to work in the UK
Benefits
§ Salary of £26,523 per annum
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
Free, freshly prepared lunch at the College on your working days on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ



The client requests no contact from agencies or media sales.
We are recruiting a Support Technician (End User Computing) who will be based in our office in London. This role could be an ideal opportunity for a recent college or university leaver. We are prepared to shape the role to suit those who come from a wide range of experience. Alternatively, the role could be tailored for someone with substantial experience, leveraging their expertise to deliver value on more senior-level tasks and strategic projects.
Your goal is to ensure that every member of our 100+ staff has the equipment, access, software, security, and training needed to help us achieve our vision of a thriving Kingdom economy.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
We're looking for a driven, proactive and resilient Talent Partner to join our People Team at our Head Office in Islington.
£29,784.51 per annum, working 35 hours per week.
Want to feel like you're in control of your carer? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Talent Partner you will provide proactive customer-focused administrative support across Recruitment, HR, and Learning & Development. You will drive process improvements and ensure efficient service delivery.
The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing probation.
The shift pattern for this role is Monday - Friday, 9.00am - 5.00pm, including hybrid working with a minimum of two days in the office.
This is a fixed term contract until 1st April 2026.
For a full job description, please visit our website.
About you:
- Organised, responsive, and customer focused
- Strong communicator with a collaborative mindset
- Detail-oriented, adaptable, and resilient under pressure
- Team Player who shares workload and learning with the team and builds a positive team culture
- Decisive and able to prioritise and manage multiple tasks
- Keen interest in HR and L&D career development
What you'll bring:
Essential:
- Experience in recruitment or Learning and Development environments
- Strong administrative and IT skills and experience
- Confident in delivering training and attending recruitment events
- Excellent communication and customer service
Desirable:
- Familiarity with iTrent and Learning Pool
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.