Customer service administrator jobs

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

Head of Finance & Operations

We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).

This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.

Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
 

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.

Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.

You will:

• Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
• Oversee governance, compliance, and risk management across all areas of operations
• Manage HR, IT, and systems to support our remote-working team
• Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
• Provide strategic insight and deputise for the ED when required
• Support staff development and wellbeing, ensuring a positive and inclusive organisational culture

This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.

About You

We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.

You will have:

• Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
• At least 7 years’ experience in financial and operational management within the charity sector
• Strong understanding of HR, IT, risk management, and governance in small teams
• Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
• Excellent project management and strategic planning skills
• Strong interpersonal skills and the ability to lead and mentor others
• A proactive, organised, and solutions-focused approach

Desirable:

• Knowledge of UK charity governance and reporting requirements
• Experience working with philanthropists, funders, or in the environmental sector
• Interest in climate and biodiversity issues

Benefits Include:

• 25 days’ annual leave plus bank holidays, pro rata
• 7% employer pension contribution
• Flexible working arrangements
• Learning and development opportunities
• Home working allowance, laptop, and IT support

About the Organisation

The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.

EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.

If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a Delivery Officer (Employability and Skills) to help coordinate and deliver some of our impactful employability projects, including flagship initiatives like Access Aspiration and Holiday Hope Employability. You’ll work directly with young Londoners, schools, and employers to make opportunities happen; from coordinating logistics and work placements to facilitating engaging career-readiness sessions that connect young people with their futures.

Day to day, you’ll support employer and school engagement, ensure smooth project delivery, and identify opportunities to improve how we work. You’ll contribute to team planning and collaboration by sharing insights from delivery, gathering feedback, and helping showcase the real impact of our programmes.

Working closely with the Delivery Manager, you’ll have the independence to manage your own workload while drawing on the support and expertise of a collaborative team. You’ll also help nurture long-term partnerships with businesses and schools, supporting our shared goal of helping 250,000 young Londoners access positive opportunities, healthy food, and meaningful career connections.

Starting Salary: £54,269 - £59,422 (including LW)  

Contract: Permanent  

Location: Romero House, London - Hybrid working with a minimum of 40% of your time in the London head Office

Job Profile

CAFOD has an ambition to be digital first in our marketing and communications, to stay ahead of emerging trends and make the most of what digital technology can offer to strengthen our relationships with our supporters and in our ways of working across the organisation. Digital technology has already transformed our communications and will continue to do so. This senior communications and marketing role will be responsible for steering the ongoing digital transformation of CAFODs work, primarily in the supporter programme and also across the wider organisation.

This role encompasses overall responsibility for the brand, digital marketing, messaging, proactive and reactive media relations, with a core focus on digital transformation across all platforms. This post will play a key role in guiding our digital shop fronts and marketing efforts, evolving supporter journeys, steering our email programme and leading on the digital infrastructure to enable delivery of our supporter programme. It will ensure that digital engagement and conversion is embedded and an integral part of our communications planning. 

This role will drive innovation and data-informed insight across the full spectrum of communications and wider organisation functions. It will embed a digital-first approach across teams and guide and accompany the wider organisation on harnessing opportunities of new technologies, making digital engagement integral to communications planning. 

This role will drive brand awareness, brand advocacy and action across our programmes to ensure CAFOD is top of mind amongst the Catholic Community of England and Wales, helping to grow support from our constituency. You will bring proven senior-level experience in digital communications and marketing, ideally within the charity sector. With a strong understanding of communications at a senior level with expert knowledge of digital channels, audience engagement, and online conversion, you also have a strategic grasp of how digital integrates into broader communications and supporter strategies. Your leadership style is collaborative and visionary, and you have the gravitas and expertise to set the digital marketing direction for a large organisation, while bringing all teams along with your vision.

Key Responsibilities

• Lead the strategic development, direction setting and delivery of an ambitious, insight-led digital-first communications strategy that enhances supporter journeys, increases engagement and drives measurable growth in support of our supporter programme, especially our parishioner-first fundraising strategy. 

• Act as CAFODs senior expert on communications, advising the Executive team, across departments and influencing strategic decision-making, including on digital direction and development, at the highest level. 

• Lead complex cross-organisational projects that improve our digital supporter experience, from acquisition to long-term engagement and conversion, ensuring timeliness and consistency with supporter programme priorities, especially the parishioner-first fundraising strategy and approach. 

• Provide leadership and overall oversight of external communications and messaging, including brand consistency and press/media engagement, ensuring consistency between our fundraising efforts, our campaigning work and profiling our international work to supporters and key stakeholders.

• Lead and oversee the digital teams - email marketing programme, social media engagement, digital developments, campaigns and the website, to ensure user experience is optimised and platforms support our supporter programme and broader organisational strategic objectives and ambitions. 

• Lead the media team to explore and encourage new approaches including how we further maximise the digital media landscape.

• Line manage senior specialists across digital marketing, website, and media and PR, ensuring high performance and professional growth. 

• Work closely with IT, data and external agencies to ensure agile, secure and effective digital delivery across platforms. 

• Represent the organisation externally where appropriate, with a focus on digital thought leadership. 
• Develop and manage the communications budget effectively, aligning resources to priority areas and demonstrating clear impact. Agree and ensure accountability for objectives and KPIs as part of the wider supporter strategy, fostering a culture of ongoing learning, adaptation and improvement.  

Safeguarding 

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

• Extensive experience in a senior digital communications and marketing leadership role, with demonstrable success in developing and delivering integrated and audience-led multi-channel communications and marketing strategies. 
• Strong experience of overseeing development of supporter journeys and objectives, website development, CRM integration and email engagement and conversion. 
• Passionate about digital innovation and technologies, with deep knowledge of platforms, formats, and trends. 
• Committed to insight-led and data-driven approaches with skills to use digital tools, platforms and analytics to shape decisions and measure impact. 
• Excellent leadership, inter-personal and team management skills, with the ability to develop and motivate multi-disciplinary teams. 
• Strong cross-functional project management ability, with experience leading organisational change in digital capability. 
• Understanding of broader communications and marketing disciplines, with the ability to ensure alignment and brand consistency and also oversee media and PR work, including reputational risk and crisis communications. 
• Understanding of the Catholic church in England and Wales and knowledge of Catholic Social Teaching. 
• A track record of strong written and spoken communication skills. 
• Highly organised, able to manage a busy workload and consistently meet deadlines. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

We’re looking for an enthusiastic, creative and organised Events & Fundraising Officer to join our small, dedicated team. Working closely with the rest of the Events & Fundraising team, you’ll help deliver and grow LLST’s fundraising events across London and the South East, including the London Legal Walk, Regional Legal Walks, Great Legal Bake, and Great Legal Quiz, as well as manage our third party challenge events. You will help to engage our supporters and large database in the legal community to generate fundraising.

You will play a vital role in the planning and organising of LLST’s flagship London Legal Walk, bringing together over 19,000 members of the legal community to walk 10km through central London and raise vital funds for over 100 free legal advice charities.

The role involves coordinating event logistics, managing supporter journeys and communications, maintaining our online presence, spreading the word about the importance of the work we do, and helping to develop our fundraising strategy. You’ll also line manage the Events & Fundraising Assistant and play a key role in maintaining LLST’s excellent reputation.

This is an exciting opportunity for someone passionate about social justice and events who’s ready to make a tangible impact while building their career in the charity sector. We offer a supportive, collaborative working environment with hybrid working and opportunities for professional development. Some evening and weekend work will also be required.

We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy.

Our recent work includes our successful Zach’s Law campaign. This role is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy. 

The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy. 

We seek someone with a degree or relevant experience in political or public affairs, extensive experience of influencing, organising campaigns and major events and negotiating at a senior level. You will be required to have a detailed level of understanding of government politics and the charity sector and an empathy to the cause.

To view the full job description, please download the recruitment pack. 

About Restless Development

Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world.  We run youth-led programmes to tackle the issues that young people care about the most.

We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

More information about Restless Development:

• Restless Development Strategy
• Youth Collective 
• Power Shifting Checklist
• We Are Restless Blog

About the Programme

The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.

About the Role

This is a fantastic entry-level opportunity for anyone looking to kickstart their career in fundraising and events management. As our Assistant Fundraising Events Coordinator, you’ll play a vital role in Restless Development’s close-knit fundraising team, helping to deliver our flagship events — the Schools Triathlon.

You’ll gain hands-on experience working with a wide range of stakeholders, including our volunteer Schools Triathlon Committee, schools, pupils, parents, and event delivery partners. A big part of your role will involve delivering fun and engaging school assemblies, encouraging pupils to take part and fundraise for Restless Development.

Alongside this outward-facing work, you’ll provide essential administrative and operational support behind the scenes. This will include managing participant data in Excel, Eventrac, and Salesforce; uploading and running reports; processing donations (including cash and cheques); and ensuring our records are accurate and up to date.

You’ll also be the first point of contact for event participants and their families, providing warm, professional support through email and phone queries.

We’re looking for someone who thrives on variety, can juggle multiple tasks, and stays calm under pressure. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude.

This role is pivotal to the success of our Schools Triathlon and wider fundraising efforts. If you’re enthusiastic, ready to learn, and eager to grow your skills in fundraising and events, we’d love to hear from you.

Job title : Assistant Fundraising Events Coordinator.

Location :Home Based - Preferably Manchester however applications are welcome from other locations within England

Salary : £26,143 gross per annum

Preferred start date: ASAP

Length of contract : Full Time

Visa requirement : Must have the right to work in the UK

Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle 

Reports to : Senior Fundraising Manager

Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy..

Key Responsibilities:

Systems and processes (30%) 

• Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in
• Maintain accurate records across our registration platform (Eventrac), our CRM system (Salesforce) and Excel, including registrations, fundraising data, and supporter information.
• Monitor and track fundraising progress for over 11,000 participants, encouraging and supporting them to reach their goals.
• Manage JustGiving pages, ensuring all fundraising activity is accurately logged.
• Liaise with Finance to process donations (online, offline, and cheques), allocate income correctly, and thank supporters promptly.
• Support with the merchandise and fulfillment process 
• Occasional website updates.

Fundraising and relationship management (30%)

• Be the first point of contact for schools, parents, and participants via the Schools Triathlon inbox.
• Book and coordinate school assemblies, and deliver assemblies or fundraising workshops.
• Build and maintain strong relationships with schools, pupils, and parents, thanking and supporting them throughout their fundraising journey.
• Provide admin support to the Restless Development US Board, including coordinating quarterly meetings.
• Attend meetings with third party suppliers and schools when necessary
• Support on wider charity initiatives as and when needed

Event management and Communications (30%) 

• Support the planning and delivery of two Schools Triathlon events, including site visits, logistics, and on-the-day support.
• Coordinate event communications, including assembly slides, parent invites, and regular registration reports.
• Work collaboratively with the Schools Triathlon team to ensure smooth delivery of all events.

Others (10%) 

• Support the Senior Fundraising Manager with developing an individual giving process.
• Attend Schools Triathlon events (April–June) and occasional evening/weekend work for which Time Off In Lieu (TOIL) will be provided.
• Regular travel to schools is required, so access to a reliable vehicle is essential (travel costs will be reimbursed).
• Carry out any other duties as required to support the fundraising team.

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.

Skills and Experience

Essential

• Good organisational skills, with the ability to help plan and support events and fundraising activities.
• Strong people skills – friendly, approachable, and confident in working with colleagues, volunteers, and supporters.
• Clear written and verbal communication, with the ability to write emails, updates, and speak to supporters.
• Able to manage time well, meet deadlines, and balance different tasks.
• Confident using IT systems, especially Microsoft Excel, Word, and Outlook.
• Comfortable working with numbers and handling financial information accurately.
• Able to work independently when needed, while also being a supportive team player.
• A good eye for detail and pride in producing accurate, high-quality work.
• Full driving licensed and access to a vehicle.

Desirables

• Some experience (paid or voluntary) in fundraising, events, or community activities.
• An interest in international development, the charity sector, or community engagement.
• Experience helping to organise events or projects, either in work, study, or volunteering.
• Familiarity with using a database or CRM system (training can be given).
• Confidence in speaking to groups, or a willingness to develop public speaking skills.

Our Commitment to Youth Leadership

As a youth-led agency, we are especially keen to hear from young people under the age of 35.

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.

How to Apply

Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

Apply by Monday 20th October 2025. For more tips on how to apply visit our website here.

Click here to return to Restless Developments website

We’re looking for three Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities parenting programme with integrity and care as part of a new project funded by the Youth Endowment Fund.

 Position: Parent Programme Officers x 3

Location: London (x2 roles, hybrid) and Manchester (x1 role, hybrid)

Hours: Full-time

Salary: £32,941 - £35,268 (London) and £30,805-£33,132 (Manchester)

Contract: Fixed term until April 2028

Closing Date: Monday 10th November, 17:00 GMT

Help families thrive and young people stay safe

We’re looking for compassionate and organised Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities (SFSC) Safer Lives parenting programme as part of a new initiative funded by the Youth Endowment Fund.

This is a rewarding opportunity to support families affected by youth violence and help build safer, stronger communities.

About the job

As a Parent Programme Officer for the SFSC: Safer Lives project, you’ll work directly with parents and caregivers of young people aged 11–18 who are at risk of or affected by youth violence.

You will:

• Build trusted relationships with families, co-facilitators, peer researchers, colleagues and referral partners.
• Support the delivery of inclusive, safe, effective and engaging parenting programmes. 
• Coordinate logistics, manage data, uphold safeguarding standards.
• Contribute to research and evaluation, ensuring our work is evidence-based and informed by lived experience.

About You

We’re looking for:

• Experienced SFSC practitioners, or those with strong experience in other group parenting programmes
• Skilled communicators who are organised, empathetic and collaborative
• Professionals with a strong track record of working with Black, Asian and minoritised ethnic communities, and an understanding of the challenges they face
• Professionals with experience in safeguarding, partnership working and programme delivery
• People who can build rapport and handle sensitive situations with care and professionalism

This is a great opportunity to grow your skills in a supportive, values-driven team committed to tackling racial inequality.

The Organisation

The Race Equality Foundation is a registered charity which tackles racial inequality to improve the lives of Black, Asian and minoritised ethnic communities. We believe that everyone should be provided with the opportunities to flourish.

About the Project

Funded by the Youth Endowment Fund, our intervention and research project, SFSC: Safer Lives, works to prevent offending and reduce youth violence by strengthening family relationships, increasing parental confidence, and promoting young people’s self-discipline, social skills and self-esteem.

The SFSC: Safer Lives programme  builds on the ground-breaking work of the Strengthening Families, Strengthening Communities inclusive parenting programme, which has demonstrated how parenting support can be provided effectively to minoritised and marginalised families.

Benefits include:

• Generous annual leave – 25 days rising to 31 after five years, plus bank holidays
• Above-statutory employer pension contributions
• Employee Assistance Scheme (EAS) for health and wellbeing support
• Onoing training and development opportunities
• A friendly, flexible, and collaborative working environment

Interview dates:

London positions - Thursday 17th November 2025 

Manchester position - Thursday 20th November

Please read the attached job pack for full details on the role, person specification, and how to apply.

Job title: Head of Principal Gifts
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)

Are you a fundraiser looking for a new challenge at the highest levels of philanthropy? Are you looking to transition into the field of principal gifts?

Here at Imperial College, we are recruiting a Head of Principal Gifts to join our brilliant team. This is a new position, part of an expansion of our Advancement Division.

As Head of Principal Gifts, you will play a transformative role in securing the philanthropic investments that drive groundbreaking discoveries, life-changing innovations and sustainable solutions. Your work will directly impact fields critical to shaping the future – from climate resilience and AI to global health and business innovation. You will have the opportunity to work with amazing colleagues driven to tackle some of the most difficult problems facing society. 

This is your opportunity to forge the direction of philanthropy at one of the most prestigious universities in the world, building meaningful relationships with high- net-worth individuals and stakeholders who share our vision for impactful change. You will help drive Imperial’s bold and ambitious alumni engagement and fundraising campaign.

Reporting to and working closely with the Director of Development: Principal Gifts and Global, you will have the opportunity to work on transformational gifts – interesting, complex gifts which will build your career.

This position is an exciting opportunity for someone who wants to have a major impact on a world-renowned institution. You will be entrepreneurially minded, not fazed by complexity and ambiguity, and comfortable orchestrating a myriad of stakeholders.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Development, Faculty of Medicine
• Head of Global Development, North America

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 19 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

Job title: Head of Global Development, North America
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)

Passionate about major gifts fundraising and looking for your next big challenge? Or perhaps you are considering a purposeful pivot in your career, using hard won skills from a relevant context?

Here at Imperial College, we are recruiting our Head of Global Development, North America, to join our growing team. This is an opportunity to help drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.

You will drive growth in philanthropic support from high-net-worth individuals, build strong relationships with alumni and volunteer leaders, and deliver transformational gifts in support of our campaign goals. You will work closely with the Imperial Global USA Hub - Imperial’s first permanent presence in the US and a cornerstone of our global engagement strategy.

Imperial stands among the world’s top universities, ranked 2nd globally and 1st across the UK and Europe. Our research leads the field, with real-world impact woven into everything we do. From advancing climate solutions and artificial intelligence to breakthroughs in medicine and sustainable engineering, our work is helping to shape a better future and tackle society’s most pressing issues.

Our global recognition reflects more than just rankings; it’s the result of fostering a community where staff and students are empowered to excel. At Imperial, we’re dedicated to delivering an exceptional education, driving world-class research, and turning innovation into positive change.

You will have strong track record in securing major gifts or in income generation with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.

If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Development, Faculty of Medicine
• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 19 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.

You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.

The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.

The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.