The role

You will play a key role in the development and implementation of an organisation-wide strategy for engaging with healthcare professionals involved in the breast cancer pathway, such as breast care nurses, oncologists, radiologists and surgeons. Working across the organisation, you will be responsible for identifying current and new opportunities to engage and work with healthcare professionals, as well as helping to coordinate our healthcare professional engagement activities.

This is an exciting time to join us, with a new organisational strategy in which healthcare professional engagement has been identified as a key driver in helping us deliver our charitable aims.

This role can be based in any of our offices: London, Cardiff, Sheffield or Glasgow.

About you

Are you experienced in working with a variety of healthcare professionals, from front-line NHS staff to national leaders? You will be able to demonstrate the ability to develop and manage strong relationships at all levels and highly skilled at working across teams and departments. You will also have experience of strategy development and successful delivery, and effective engagement mechanisms.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Although the role is based in our London, Cardiff, Sheffield or Glasgow office, we are following a blended approach between office and home working with a minimum or two days per week in the office for full-time staff members. Should you have any queries with regards to this please email us in the first instance, using the contact details provided within the apply button.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Monday 4 October 2021 at 09:00am

Interview date Week commencing Monday 11 October 2021 (Virtual)

Department: Customer Journey

Hours per week: 18

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We have big ambitions to help more clients in more ways to find a way forward. To achieve this strategic vision, we need to transform the way we work.  A central function of the national Citizens Advice organisation is to support the network of 272 local Citizens Advice across England and Wales. Our support covers a wide range of functions and includes operational and governance support, advice content, IT infrastructure, client management systems, quality assurance, and training. 

Your role will be to support and champion the success of volunteers and staff using one of our core tools, the Local Service Search. Local Service Search is a Salesforce Experience Cloud-based product that allows local organisations across the country to share information with each other. Sharing this information lets us offer a joined-up remote advice service to the public and is central to helping us meet the demand for telephone, webchat and email advice.

Local Service Search was launched in 2020 and is used across the entire network. You will work as part of a small team to continue making iterative improvements to the product. You will be responsible for supporting users to get the most of the tool, championing their needs and working with the team to define new features and improvements.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This is an exceptional opportunity for an experienced Executive Assistant to join our organisation at a time when young people need us the most.

This is a busy, varied and important role supporting the Director of Fundraising, Director of People and Learning and Director of Safeguarding.  Duties will range from complex diary management, preparation of presentations, providing briefing papers and meeting support.  You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills.

The role will be ideal for a highly organised, flexible, experienced EA used to working on their own initiative and under pressure, with excellent IT skills, advanced skills in MS Office.

The Supporter Care and Development team is at the heart of CPRE, dealing with all member and supporter enquiries by phone or email, processing donations and subscriptions through our database. 

This is an interesting role where you will be in the front line of talking to our valued members and supporters, supporting with day to day processes and procedures, working on our supporter database as well as supporting with reception cover, when required. There will also be an opportunity for you to work with other teams across national CPRE, such as the Engagement and Income team and the Campaigns and Policy team, to support them during projects/campaigns. You will therefore gain a well-rounded view of the organisation and support the CPRE in a very essential role. Full training will be provided.

We are looking for someone who is a fast learner, able to manage multiple tasks with an ability to keep to deadlines. It is essential you have great interpersonal skills as you will be liaising with different colleagues across national CPRE as well as our local CPRE colleagues and of course, our supporters.

CPRE places high value on equality. We treat everyone with respect and consideration because we know it’s the right thing to do. We also know that diverse teams make much better decisions, are more creative and more stimulating to work in. So, if you join us, you will be able to help us put equality, the environment and diversity at the centre of everything we do. We hope you like the sound of the job and will take the time to apply!

To apply, candidates should read the candidate information pack and job and person specification, then complete the application form (CVs will not be accepted). Please make sure you address the criteria outlined in the job and person specification; failing to do so will mean, it is unlikely you will be shortlisted. 

Job ref: SCDA-cj

CPRE is an equal opportunities employer.

Fundraising Assistant

6 month Fixed Term Contract

£21,500 - £23,250pa

London and currently remote (we are a hybrid working organisation)

As part of the Schools and Community Fundraising Team, the Fundraising Assistant will provide essential support to ensure the team is well supported and the Red Nose Day campaign is delivered successfully.

Key responsibilities:

• Support the Fundraising Managers and Associates with multiple fundraising stewardship campaigns across the team.
• Deliver proactive outbound communications with fundraisers in the public, as well as schools, on the phone, over e-mail, by post.
• Work with our supporters in a friendly professional manner helping to maximise their engagement in Red Nose Day.
• Carefully  record / log  all interactions and communications with supporters using our fundraising database.
• Utilise triage tools to help identify new key accounts that will most benefit from additional stewardship and support.
• Support the Community Fundraising Team to identify interesting and engaging fundraisers and stories for potential media and promotional use and gather and store the appropriate permissions.
• Liaise with the media team about promotional trade press opportunities and manage approval process.
• Undertake any appropriate work related to stewardship and administration including creating reports, tracking income and briefing on activity.
• Support the Community Fundraising Associate in delivering the Community Thanking and Retention strategy for supporters.
• Assist the wider team with administrative support as required.
• Coordinate any School and Community Fundraising Team meetings, events and internal communications.
• Assist the Supporter Services team in busy campaign periods responding to enquiries from Red Nose Day fundraisers
• Lead on schools social media management for Red Nose Day fundraisers
• Support the team on sign off of campaign assets

Essential Skills and Competencies:

• Strong attention to detail – to produce work, which is consistently accurate, and which fits the purpose for which it was intended
• Excellent communication skills – written and verbal
• A proactive and positive individual with a “can do” attitude
• Good knowledge of the Microsoft office suite
• Proven interest in fundraising – either a personal challenge or group activity
• Experience in a customer facing role·

Desirable Skills

• Experience of delivering fundraising strategies and propositions for fundraisers

Perks and benefits

• Flexible working hours

• Work from home option

• Wellness programs

• Employee Assistance Programme

• Enhanced maternity and paternity leave

• Paid emergency leave

• Sabbatical Opportunities

• Professional development

• Mentoring/coaching

• Paid volunteer days

• Payroll giving

• Team social events

• Extracurricular clubs

• Cycle to work scheme

• Candidate happiness

To apply please visit our website via the link and apply online

Closing: 12:00pm, 30th Sep 2021 BST

Inclusivity at Comic Relief

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, ethnicity, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to:

• Be valued for being yourself
• Do your best work, and be supported to break down barriers so you can succeed
• Be heard, respected, and treated as an equal, whatever your level, experience or background
• Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

Comic Relief is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm.

Fundraising Assistant
We are With You 
£22,443 including Inner London Weighting
Full time 
Home/office hybrid working patterns
London

We are With You (formerly Addaction) is a charity providing free, confidential support to people experiencing issues with drugs, alcohol or mental health.

We work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. This means giving people support in a way that’s right for them, either face to face, in their local service, community, or online.

To date the charity has derived almost all its income from commissioning bodies such as local authorities and NHS Clinical Commissioning Groups. The pattern of provision and the funding priorities are ever changing and the pressure to deliver more for less is ever increasing. This is why we need you to join a small team to diversify income.

Reporting into the Head of Fundraising you will assist in the delivery of excellent supporter care for the charity’s individual giving programme and support Trusts, Events, Community and regional fundraising activities. 

This is a varied role where you will gain exposure to working across a variety of fundraising income streams in a busy and successful team. 

Experience of working in a fundraising environment is desirable but not essential, what is of paramount importance is your customer service skills and the ability to put the charity’s donors and beneficiaries at the forefront of everything you do. Excellent communication and interpersonal skills are vital for this role.

How to apply

Early applications encouraged as role is available now.

Application is by way of a CV and a Supporting Statement.

Initial closing date: 7th October

The format of the interviews will be determined by the COVID-19 guidelines and restrictions that apply at the time.

Service Charge Manager

Do you want to make a real difference to the lives of people? Do you want to work for an organisation that has been providing affordable housing across the UK for over 90 years, as well as caring for the elderly and supporting those who face homelessness?

We’re looking for a Service Charge Policy and Systems Manager to play a crucial role in our Finance Department.

Position: Service Charge Policy and Systems Manager

Location: Home-based/remote

Hours: 35 hours per week

Salary: £45,682 per annum (10% increase after 12 months' service, depending on performance)

Contract: Permanent

Closing Date: 4th October

The difference you’ll make

The Service Charge Policy and Systems Manager will develop the Group strategy and associated policies for service charges, translating legislation and government guidelines into specific rules to ensure the accurate formulation of service charges for all customers, the maintenance of associated models, calculators and systems.

You will provide expertise to wider Finance and Operational colleagues with complex, high profile and high profile service charge matters, including the business rules and formulae associated with service charges and manage the small Service Charge Policy team ensuring all customer, financial and administrative activity is carried out to ensure timely delivery.

So, who are you?

We are looking for an experienced leader with up to date knowledge of legislation, regulations and standards relating to service charge policy within the housing sector as well as a detailed understanding of how wider government and regulatory policy impacts on service charge setting in housing associations. You’ll have demonstrable experience of successfully developing and implementing Service Charge policies and processes within a large organisation.

Your strengths are communication, influencing skills, a strong customer focus, managing conflicting priorities, attention to detail and a focus on continuous improvement. You are results driven, work well under pressure to deliver to strict deadlines and have strong knowledge of accounting procedures.

Although not essential, a recognised accountancy qualification, previous experience within a similar sector, evidence of continued professional development, knowledge of IT systems relating to service charges and financial modelling experience would be desirable.

Enjoy the rewards

This is a job that offers true satisfaction with the chance to help those who can’t afford a house of their own.

The organisation is focused on being an employer of choice where people thrive and your voice is truly heard. Working with here, you’ll enjoy competitive pay, a wide range of benefits, flexible working, employee offers, and the chance to learn valuable new skills. People are empowered to do great work by investing in learning, personal development and technology.

If you’re the kind of person that wants to do a really great job and make a difference to customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

You may have experience in areas such as Service Charge Analyst, Service Charge Financial Analyst, Senior Service Charge Analyst, Service Charge Manager, Service Charge Accountant, Service Charge Officer, Service Charge and Rents Analyst, Commercial Service Charge Manager, Rents & Service Charge Assistant Manager, Senior Finance Officer Rent & Service Charges, Finance Manager Service Charge, Senior Service Charge Officer, Service Charge Accountant,

We are looking for an Operations Administrative Assistant to provide general administrative support to the different teams within the Operations department and to provide support during individual project, events and work programs within the Operations department.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Operations Team

This role sits within the Operations Directorate, which is responsible for delivering the highest standards of animal welfare and care for every dog and cat in their journey through Battersea, from reception, to intake, to assessment and then to rehoming.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

At the moment, due to the ongoing Coronavirus restrictions, our animal-facing staff are working on site and our office based staff are working from home.  From the Autumn, we’ll be piloting a hybrid working model for our office-based staff to split their time between site based and home working.  We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As this role is office-based, you’ll be expected to work in our Battersea office for 3 days each week and you’ll be able to work up to 2 days each week from home.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Tuesday 5 October 2021

Interview date(s): w/c 18 October 2021

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Pecan is a highly respected and dynamic Christian charity. We have been working throughout Southwark for 30 years, helping people who face seemingly impassable barriers to find a way through, re-write their futures and flourish. Our strong staff and volunteer team work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

As Peckham Pantry Assistant Manager, you will enable the provision of healthy food to people in our community who would otherwise struggle to feed their family. You will support the Manager to run Peckham Pantry, a pioneering social supermarket, ensuring it meets appropriate safety standard as agreed by all partners. You will look after St Luke’s Pantry which runs only once a week.  You will be responsible for our volunteers who are Peckham Pantry Ambassadors.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 30-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits.

We want to hear from you if you:

• Have a passion for social justice
• Are people focused
• Have a background in retail or customer service

Main Responsibilities:

• Volunteer (ambassador) management
• Customer Service
• Stock management
• Project development
• Promotional activity

Key Requirements (specific skills, qualifications required):

• Passion for social justice
• Retail experience – preferably at a supervisory level
• Able to work evening and weekends on rota (one evening and weekend every 3 weeks)
• Full Driving Licence with maximum of 3 points (aged 25-29) or 6 points (aged 30+) and no recent major driving violations, convictions or accidents

Desirable knowledge/expertise

• Experience in the voluntary or community sector
• An effective networker
• Experience of working across a spectrum of church cultures and types
• Knowledge of the food poverty sector

Please read the job description before applying. To apply please submit a CV and covering letter (max 2 pages). In the covering letter please address these questions:
 

1. Why do you want to work for the Pantry?
2. What Is your experience of managing volunteers?
3. How do you meet our person specification?
4. Anything else you would like to tell us?

Closing Date: Tuesday 28th September 2021, 9am
Interview Date: Week of Monday 27th September 2021, Details TBC

About this exciting opportunity   

Fair4All Finance is seeking a dynamic, experienced, and efficient Executive Assistant to join our team to support the CEO and Leadership Team. Our CEO Sacha Romanovich is an inspiring leader who is guiding work to deliver Fair4All Finance’s ambitious strategy to support the financial wellbeing of people in vulnerable circumstances. 

She has a background in driving purpose led change in business through her previous roles as CEO at Grant Thornton and as the inaugural chair of Access Accountancy. Sacha was awarded an OBE in October 2020 for services to business during the Covid-19 response. You will work closely with Sacha and the Leadership team, and will collaborate with the Team Assistant and Operations team to deliver wider organisational support.

Our team has been through immense growth, growing to a punchy team of 30 within the past 12 months. You can check out our team profiles on our website.

What we are looking for  

We’re looking for someone with a high level of communication skills (both written and verbal), with a can-do attitude. You need to take initiative to proactively drive deadlines and forward plan ensuring varied tasks are done, anticipating the needs of the CEO. If you can work on a day-to-day basis with some ambiguity and are able to stay level-headed and on top of a busy and varied workload to manage the CEO’s and wider teams time and activities skilfully and confidentially, then this could be a great opportunity for you. 

Your responsibilities 

In this role your focus will likely be split across some key areas of work: 

•  Stakeholder management 

• Diary planning and management 

• Meeting preparation and follow up 

• Presentation and webinar support 

• Wider administration to support us in focusing on what matters most 

CEO Support - 40% of time

• Support our CEO in all aspects of her role, helping to manage time, correspondence, tasks and priorities, ensuring commitments outside of her direct role are accommodated 

• Plan and co-ordinate meetings to ensure meetings are purposeful and relevant. Ensure she is fully prepared for meetings, with clarity on who is attending and what is expected by way of outcome.

• Ensure prompt follow-up with agreed action points and follow through ongoing delivery on commitments 

• Assist the CEO with the preparation of PowerPoint presentations and other presentational and engagement tools such as Mural and Miro boards 

• Monitor CEO inbox to ensure emails are acknowledged and prioritised 

Leadership team support – 30% of time

• Support Executive Director and Leadership team with coordinating multistakeholder meetings, liaising with internal and external stakeholders

• Collaborate with the Company Secretary, Chair and their EA to coordinate governance meetings and deadlines with Company Secretary and keep team members updated with changes to support timely review of papers and decision making 

• Support the planning and delivery of the AGM 

Wider Team Support – 20% of time 

• Attend team meetings and circulate actions

• Maintain records in line with internal policies and procedures, including updating stakeholder information in the CRM

• Keep team diaries updated with annual bank holidays, team meetings, board meetings and huddles, reset and reflection days and other organisation wide activities

Other responsibilities – 10% of time

• Attend Operations team and all team meetings and learning sessions

• Overseeing technology of monthly team meetings (screensharing, managing breakout rooms)

• Support and arrange key external meetings and webinars including online events, venues and catering

Person specification 

Essential experience and capabilities include: 

• Passion for our mission to increase the financial resilience of people in vulnerable circumstances

• Experience providing support to CEO and executive leadership teams

• Excellent time management and organisational skills with the ability to understand the strategic context of your work and use that to help prioritise

• Proficiency in taking concise minutes and circulating action points

• Confidence in using Microsoft Outlook (our primary means of communicating externally) and MS Teams (our primary means of communicating internally)

• Confidence in using Microsoft Office 365, including high proficiency in PowerPoint and Word. You’ll be quick learner with new software and tools and using technology to spend time where we add most value

• Confidence with working virtually and using technology to ensure the smooth running of the CEO’s diary

• Excellent written and verbal communication skills and an ability to build rapport, put people at their ease and sustain productive relationships

• First-rate stakeholder management skills – both internal and external

• A pro-active attitude and problem-solving mentality combined with a keen eye for detail

Desirable experience and capabilities include:

• Are confident using Microsoft Excel and Microsoft Dynamics

 Personal characteristics:

• Be dynamic with a strong eye for detail

• An excellent communicator and adept at presenting information in a concise and relevant manner

• Flexible and adaptable and responsive to working in changing environment

• One step ahead of what is coming next and juggling priorities accordingly

• Confident interacting with CEOs and key senior stakeholders including using your influencing skills to ensure senior stakeholders accept meeting requests 

• Able to deal with sensitive issues and to demonstrate confidentiality

• Able to make judgments about what is important, consult appropriately and to have the confidence to manage others expectations

• Have interest in and commitment to continued learning and development, of self and others in the team

Application process

• The role will close Tuesday 12th October at 9:30am

• We may contact you prior to the closing date to arrange an interview

After the job advert closes, your answers will go through a sift process: randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process. 

Liberty is an independent membership organisation. We challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.

We are campaigners, lawyers and policy experts who work together to protect rights and hold the powerful to account. We empower others to defend their own rights and the rights of their family, friends and communities.

Our principles are guided by evidence and expertise – not political agenda, profit or popular opinion. We’re not afraid to speak uncomfortable truths or confront intolerance and abuse of power wherever we find it.

Together we’ve been making the UK a fairer, more equal place since 1934.

The Development Assistant role is a great opportunity to build experience across a range of fundraising streams. The role primarily supports Liberty’s membership and individual giving functions by providing administrative and customer service support. You will also spend approximately one day per week supporting wider team activities such as major gifts fundraising, and events. As we are a small team, there is plenty of opportunity to get in involved with research, events and idea generation.

You will be joining Liberty at an exciting time. We are working to an ambitious fundraising strategy that aims to grow individual giving and major donor fundraising. This role will be crucial to achieving this growth.

Fully Remote - 18 month fixed term contract

Your new company

This is a an exciting opportunity to join this expanding procurement team within a charity.

This is an 18 month fixed term contract and will be a home working role,

Your new role

You will be responsible for

• Helping to deliver an efficient and customer focused procurement service for this organisation
• Managing the procurement and contracting life cycle process for new commissions, contracts being renewed and contract variations to agree standards.
• Assisting in achieving value for money through contract development and negotiation
  

What you'll need to succeed

• You will have run and end to end procurement process in either the UK public sector or a not for profit organisation
• You will be efficient with IT and various procurement systems

What you'll get in return

• You will be able to work full remotely

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. 

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

Our Westminster Floating Support service provides flexible housing-related support across all tenures; it aims to enable service users to continue to live independently within their own home, regardless of tenure type. The focus is on addressing housing-related issues, improving quality of life and promoting independence.

As a Support Assistant, you will have a focussed, flexible and responsive way of working, that benefits the service. You will be part of a team made up of Floating Support Workers and Team Managers providing support to clients recently housed in private rented sector accommodation experiencing multiple disadvantages including drug/alcohol misuse, mental ill health, physical/sensory challenges and those with offending histories.

We are looking to recruit a highly motivated and creative individual to join our dynamic multi-skilled team. To be considered for this post, you will need to demonstrate:

• The ability to learn how to work with clients in a community and residential setting, including having the personal qualities to engage with clients may present with difficult or challenging behaviours. 
• The ability to learn and apply the principles of planned support and goal setting. 
• The ability to understand and apply the principles underlying a quality and customer focussed service and a willingness to work in a way that empowers our clients. 
• The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need. 
• The ability to use IT applications and basic keyboard skills, excellent levels of literacy and numeracy. 
• A willingness to take on new tasks to build on your professional development and experience.

In return, we will provide you with a diverse range of work experiences within the role, excellent training opportunities, and the opportunity for progression within an organisation with a history of internal staff moving into higher roles.

Closing date: 11th October (at Midnight) 

Interviews to be held: 20th October 2021 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited.

Home-based, Shelter office-based or a combination of the two with regular travel to London and other locations

Closing date: 5 October 2021 at 11.30 pm

1st Interview date: 12 and 13 October 2021

2nd Interview date: 20, 21 and 22 October 2021

Are you an exceptional senior HR leader with experience of leading multi-disciplinary teams, overseeing HR policy development, delivery and strategy and managing budgets? Then join Shelter as Assistant Director - HR Delivery and you could soon be leading a large team of HR professionals to ensure the organisation meets its people objectives.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Led by the Director of Strategic Enablement and four Assistant Directors, of which this role is one, our Strategic Enablement Directorate brings together core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property. We also strive to be a centre of excellence - working with each other to ensure organisational objectives are clear and strategically aligned, whilst supporting the removal of any internal obstacles that emerge along the way.

About the role
As a member of our Senior Leadership Team and reporting to the Director of Strategy Enablement, you’ll play a key role in ensuring we achieve our overall organisational people strategy. Indeed, as well as helping the Director to develop and implement a people plan across the entire organisation, we’ll look you to partner with our various directorates and departments to ensure we provide tailored, pragmatic, and robust solutions to business challenges. Leading the HR Delivery, Employee Relations and Operations teams, and ensuring compliance and best practice, an effective HR advisory service and a supportive approach to staff wellbeing – all are aspects of this high profile role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

A high performing, visible HR leader, you have a significant and diverse HR track record and proven experience of leading culture change projects. You’re also used to developing and implementing a variety of high performing HR services, including, among others, HR customer query handling, ER case management, HR business partnering, compliance and best practice management and recruitment and workforce planning. A good understanding of business process design is important too, as is a flair for driving a culture of ongoing process improvement. Experience of working in the voluntary sector and with volunteers would also be useful, however, most important of all is your passion to apply your HR delivery capability to ensure Shelter can meet its strategic objectives and defend the right to a safe home.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.