Customer service and programme assistant jobs

Sporting Events Officer 

At Tommy’s, we believe every baby lost is one too many. Our mission is to make pregnancy and birth safer for all by funding pioneering research, providing expert information, and supporting families every step of the way.

We’re looking for Sporting events Officer who shares our passion and values, and who wants their work to have real impact. In this vital role, you’ll be administering multiple teams in various sporting events and delivering the best event day experiences for them.

Place of work: Nicholas House, 3 Laurence Pountney Hill, London, EC4R 0BB

Hybrid between home and office: with a minimum 2 days per week in the office for full time employees

Salary: £31,000 - £33,000

Contract type: Permanent

Reports to: Head of Sporting Events

Hours: Full time, 35 hours a week

                                                                                                                                                                                           

What you’ll be doing

• Leading on the administration for all events
• Working closely with the rest of the team towards ambitious recruitment and income targets
• Be the main contact with partnered event organisers
• Lead on co-ordinating staff, volunteers and suppliers for sporting events

What we’re looking for

• Strong Excel and organisational skills
• Meticulous attention to detail and a proactive mindset
• Team player who stays calm under pressure
• Strong collaboration skills (internal and external stakeholders)
• Clear communicator with a customer-service focus 

Why work at Tommy’s?

We are an ambitious, values-led charity with high employee satisfaction and retention (as shown in our annual People Poll). We champion equity, diversity and inclusion and actively listen to staff feedback to keep improving how we work together.

A snapshot of our benefits

• Hybrid working with flexibility inside core hours and an annual home-working allowance
• Generous leave starting at 25 days plus bank holidays (rising with service), with the option to buy extra days
• Enhanced family leave – 26 weeks full maternity pay and 4 weeks full paternity pay
• Wellbeing support through a 24/7 Employee Assistance Programme
• Pension scheme with 4 % employer contribution via salary exchange
• Ongoing learning and development through structured training and twice-yearly reviews 

Ready to put your finance skills to work for a cause that truly matters? Apply now by submitting your CV and short covering letter (not more than one side of A4) and be part of a team that’s changing lives every day.

For more information, see Job Pack.

We are looking for a Catering Assistant to join our dedicated team at Lister House Care Home in Ripon, North Yorkshire.

If you have a passion for good food, excellent service and a caring nature, we would love to hear from you!

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. 

This is a full-time, Catering Assistant position, where you will be working 37.5 hours per week, 5 shifts over seven days.

Key responsibilities of the role:

- Provide high-quality food and beverage services
- Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff
- Organise and maintain a clean and tidy kitchen environment at all times
- Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service
- Provide catering support for special functions, open days, meetings, and events

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.

It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals.  AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.   

OVERVIEW

We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team.  This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.

In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks.  You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.

This role offers:

• High-level autonomy and the chance to operate at board and senior management levels.
• Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
• A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
• The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.

CONTRACT DETAILS

Location: Primarily remote with occasional working in London

Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required

Contract Type: Fixed-term, 2 years

Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme

Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day

Reporting To: CEO

KEY RESPONSIBILITIES

Executive Support

• Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
• Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
• Organise external meetings, including venue liaison, room bookings, and travel arrangements.
• Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
• Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
• Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
• Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.

Board Support & Impact Reporting

• Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
• Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
• Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
• Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.

Governance and Additional EA Support Duties

• Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
• Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
• Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.

These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.

PERSON SPECIFICATION

Essential:

• Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
• Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills, with a high level of attention to detail.
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively within a team.
• Demonstrable discretion and ability to handle confidential information with professionalism.

 Desirable:

• Familiarity with governance structures and impact reporting frameworks.
• Strong analytical and problem-solving skills.
• Experience in project management and coordinating cross-functional initiatives.
• Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
• Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.

INSTRUCTIONS TO APPLICANTS

Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work.  Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.

Key Dates

Closing date for applications:  Monday 20 October at 9:00am

Shortlisted candidates notified:  Via email on or before Wednesday 22 October

Interviews:  First Round: Tuesday 28 October, Second Round:  w/c Monday 03 November

We use a blind recruitment system to ensure fairness.  Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.

We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.

Strictly no agencies.

We are seeking a Housekeeping Assistant to join our dedicated team at Lister House in Ripon, North Yorkshire. You’ll help maintain a safe, clean and welcoming environment by carrying out a range of housekeeping task to exceptional standards. You’ll be supporting residents’ wellbeing through social interaction and high-quality service.

This is a permanent, full time Housekeeping Assistant position, where you will be working 37.5 hours per week, 5 days over 7, including weekends and bank holidays.

Rate of pay: £12.50 to £12.69 per hour

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities:

- Undertake a variety of housekeeping tasks as part of daily duties, assisting residents to keep bedrooms tidy. Using supplies and equipment according to health and safety standards.
- Provide excellent care and develop good relations with our residents to enhance their overall experience.
- Ensure all areas remain safe, comfortable, accessible and safe for our residents
- Ensure manual handling equipment and associated devices are routinely checked and cleaned for functional and safe use (reporting any damage if required).
- Uphold strict hygiene practices with infection prevention control methods.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We have an exciting opportunity for a Service Delivery Assistant to join the London Adult Service team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our London office in Old Street (EC2A 4BQ)

As a Service Delivery Assistant you will:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage general queries into the service.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities. 

You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team. We would particularly welcome candidates with experience or an interest in energy advice, health inequalities, community research and supporting underserved communities and organisations.

You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.

Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.

There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. 

Salary: £24,938.55 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Kings Cross – Shelter shop

Contract: Fixed term ending April 2026

Hours: Full time, 37.5 per week

Closing date: Sunday the 2nd of November at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Kings Cross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Title: Membership and Workforce Assistant

Job Type: Permanent

Hours: 21 hours per week (based on a FTE of 35)

Department: Membership and Marketing

Salary: Pro rata £16,396.78 (based on FTE £27,327.96)

Reports to: Director of Membership, Marketing and Digital

Location: Hybrid – CoSRH Office (London Bridge) and home working.

Who we are:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership.

The role reports into the Director of Membership, Marketing and Digital.

The role:

Administration of the Membership and Workforce Board of Council

• Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries.
• Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board.
• Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council.

Administration of key workforce processes  

• To act as the main point of contact for clinicians looking to recruit new SRH professionals

o and wish to have their job descriptions reviewed by the CoSRH.

o and require representation from the CoSRH on relevant interviews

• Managing these key processes and ensuring documentation is saved, recorded and monitored.
• Respond to workforce-focused member queries
• Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM)
• Provide feedback and advice on members’ use of the Member Portal other digital platforms on an ad hoc basis.

 Administration and support of the CoSRH Mentoring Scheme

• To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme.
• Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience.

Other tasks as directed by the Director of Membership, Marketing and Digital

• From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager.
• This may include responding to general member queries at busy times, with full support and training provided.

You will be:

• Organised and systematic in your approach
• Diligent and commit meticulous attention to detail to tasks
• An excellent communicator
• A proactive and collaborative team worker
• Efficient and able to effectively manage a busy workload
• Flexible and adaptable
• Able to use a range of digital systems to an intermediate level
•  Willing to learn about the SRH workforce and training pathways

You will have:

• A-Level or equivalent
• Proficiency in using Microsoft office programmes
• Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases)
• Knowledge of data protection and compliance requirements

 You will have experience of:

• Committee administration and diary management
• Using a CRM and other databases to manage data and information
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Good stakeholder and customer management skills
• Working under your own direction
• (Desirable) Knowledge or experience of working in the NHS or in a clinical setting
• (Desirable) Administrative experience in a healthcare environment

Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice.

 NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• ­Birthday leave
• ­Flexible working culture
• ­Pension and life assurance scheme:­   10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• ­Employee Assistance Programme (EAP)
• ­Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Childcare vouchers
• Enhanced maternity, paternity & adoption pay
• Free eye tests

To Apply

Deadline for applications is Friday 24th October.

Interviews are likely to take place in early November.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

Assistant Store Manager

Salary£14,285.70 per annum

LocationThetford

Weekly Hours22.5

The Vacancy

Job Title: Assistant Store Manager

Location: Thetford

Salary: £14,285.70 per annum

Weekly Hours: 22.5

Reference: YMC1131800

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

To work closely with the General Manager to provide high quality support within the finance department. Suited for someone seeking a long-term role in a supportive, flexible and family friendly work environment with scope for progression and taking on more responsibility.

KEY RESPONSIBILITIES

• Purchase Ledger: input and maintain supplier information on Sage/Xero, responsible for authorisation of payments by Senior Management, preparation of weekly payment runs for review & sending monthly remittances
• Sales Ledger: input and maintain customer information on Sage/Xero, raise sales invoices & credit notes for all departments in accordance with deadlines
• Petty cash: banking of cash and cheques, monthly petty cash counts & reconciliations for review
• Responsible for credit control in accordance with policy, including chasing outstanding debts and monthly debtor reporting
• Responsible for monthly income & recharge reporting for review
• Monitoring, processing and approving of daily bank transactions and regular reconciliation of all bank accounts
• Assisting with finance related queries, filing & other finance and administration tasks as deemed appropriate to the post
• Assist and support project to move the Scotts accounting system from Sage to Xero

Person Specification:

• AAT qualification or qualified by experience of working within a finance department
• Working knowledge and experience using Xero and Excel
• Very good knowledge of all areas of accounting and cash flow management
• Fluent in English (both written and spoken)
• Ability to work under pressure & meet deadlines
• Excellent communication skills
• Calm, patient and professional demeanor
• DBS check
• Willing to work at the office site with only one day per week remote working
• Own vehicle for commute due to location

Company Benefits:

• Pension
• Free parking
• Paid annual leave starting at 22 days pro rata
• Paid sickness (after qualifying period)
• Wellbeing support programme

We are committed to safeguarding and promoting the welfare of vulnerable adults and expect all staff to share this commitment. Posts subject to pre-employment checks and enhanced DBS. We are an equal opportunities employer and would particularly welcome applications from under represented groups.

We reserve the right to interview prior to the closing date should we find a suitable candidate. If you do not receive a response from us by 14 days after the closing date you should assume you have not been successful on this occasion.

Electrical Services Surveyor

£42,500 up to £46,871 inclusive annual salary up to 19.7% employer pension contribution plus essential car user allowance
Permanent, 37 hours per week
Flexible working options including Hybrid working
P1223

About the role

In this post you will be responsible for the implementation, management, and delivery of all electrical, fire detection, door entry, lifts, CCTV and digital TV installation utilising the Council’s supply chain partners. This includes repair, maintenance, and major projects of existing and new installations to Council housing stock.

About you

You will take full responsibility for managing works and projects from the start to final delivery working on your own initiative and with minimal supervision. This will include budget management, preparing specifications, drawings, the procurement of contracts, supervision of electrical related programmes of works to the Council’s housing stock.

Ideally you should have a degree in Building Surveying (or equivalent work experience in a similar Mechanical and Electrical role with a HNC/HND in Building Surveying/Construction, or a specific qualification within the Electrical field). Detailed working knowledge on a wide range of areas including building defects and their remedies is essential for this post.

Working knowledge of housing related law and best practice related to repairs, maintenance and improvements e.g. CDM and Building Regulations are essential for this post.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 28.5 days basic annual leave (increasing with service) bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.

Safeguarding: This post is subject to a Basic Disclosure Check.

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Closing date for applications: 5th November 2025

Interviews scheduled for week commencing: 17th November 2025

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.

You may experience in the following: Electrical Engineer, Building Services Engineer (Electrical Bias), Electrical Design Engineer, Electrical Project Engineer, Electrical Services Engineer, M&E Engineer (Mechanical & Electrical Engineer), Electrical Systems Engineer, etc.

REF-224 394

Events Assistant
Contract: Permanent
Hours: Full-time
Salary range: £26,038-£26,675 per annum, depending on experience and qualifications.
Based: South Kensington, London SW7

The Position

As part of a small team, the Events Assistant will support the Venue Hire team with general administrative tasks, sales, planning and delivery of events and exhibitions for external venue hire clients as well as support Society colleagues with internal event planning.

The Society offers the hire of the Ondaatje Theatre and associated rooms to individuals and commercial, educational, and not-for-profit organisations for small-scale meetings, seminars, evening lectures, large daytime conferences, receptions and weddings. The net income from this business provides essential support for the Society’s charitable activities.

The post holder will primarily be expected to provide efficient and accurate administrative support to the Venue Hire team. This includes communication in writing, on the phone, by email and in person with clients; setting up Collections showcase displays; filing; database input (room booking system); displays; customer invoicing; and other administrative support to enable a smooth and efficient office.

They will also help to sell, organise and facilitate aspects of a small number of events, including liaison with associated contractors, and act as a point of contact for clients in the lead up to, and on the day of, an event.

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Society has an international membership of approximately 16,000, 31 specialist research groups, and a programme of activities that extends far beyond its membership to broad engagement with more than three million people per year. Over 200 lectures, conferences and other events are organised each year including a major four-day Annual Conference, a programme of popular lectures, professional development for geographers, and policy-related discussions.

The Society also publishes, under contract, scholarly journals and the popular Geographical magazine. It empowers others through a programme of grant-giving in support of research, fieldwork and expeditions, and teaching. The Society’s information resources include its historic geographical Collections of maps, images, books, manuscript archives and artefacts.

The Society offers professional accreditation to members through Chartered Geographer status.

The Society is based in a listed building in its own grounds in Kensington opposite Hyde Park, and operates nine regional branches in the UK and two overseas. There are 57 permanent staff, together with temporary, and volunteer staff.

Applicants are strongly recommended to familiarise themselves with the current work of the Society set out on our website.

Salary, Details and Benefits

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £26,038-£26,675 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with Flexi time, dependent on the business needs.
• Option to work from home one or two days a week, dependent on the event schedule.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave
• allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.30 am Monday 20 October.
Interviews are planned to take place in the week commencing 27 October.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

No agencies please.

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent

Salary:       Band 4, £26,945 - £29,569, per annum, dependent on experience, plus 5% Outer London Fringe Allowance

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To support the charity’s income generation and stewardship of donors by working with the fundraising and events teams. There are a variety of annual special events that include but are not restricted to: Annual Charity Dinner, Armistice Address, Carol Service and Clay Shoot as well as Open Days, virtual events, AGM and the Secret Postcard Auction. To further support other fundraising teams in the logistics, stewardship and administration of events, activities, data management and input and donor engagement tasks.

Key responsibilities:

• Support the Senior Events Officer with all fundraising and stewardship events including the production, delivery, logistics and administration of our key special events
• Work with Income stream Heads, when required, to manage their donor engagement and cultivation events and activities
• Update the events section of the Combat Stress website
• Assist in researching venues and suppliers for events
• Liaise with and relationship manage external suppliers (caterers, printers, florists, venues) regarding events
• Help manage all printed materials related to events including designers, printers and advertisers
• Help source prizes for the live and silent auctions
• Raise and manage invoices as directed
• Input and manage event administration on Raiser’s Edge, always ensuring accurate records are maintained
• Process ticket applications and donations in lieu of tickets and ensure all supporters are thanked in a timely manner
• Attend events and assist the Senior Events Officer to ensure everything runs smoothly and all attendees at the event are well looked after. Some out of hours work is required
• Collaborate and support other fundraising teams as and where required

This role is subject to a DBS check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Plus many more.

Project Administrator

We are looking for an experienced Administrator to join the team.

Position: Project Administrator

Location: Huddersfield/ Hybrid

Hours: Part Time – 22 hours per week

Salary: £24,242.40 pro rata

Contract: Temporary until August 2027

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

You will be responsible for organising the logistics and administration of delivering projects and contracts  within the project delivery team.  This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations.

Key duties include:

• Collate, update and maintain data and records
• Provide administrative support for the monitoring of organisational and contractual targets.
• Maintain and manage emails and outlook calendar
• Support the wider team with the co-ordination of the project
• Handle and answer incoming calls and emails about projects and contracts
• Maintaining regular contact with programme settings to ensure ongoing support and progression.
• Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager.
• Work with Programme Early Years Advisors to update contact logs and records.

About You

You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care.

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.