Customer service and programme assistant jobs

Are you an animal lover with strong data skills who wants to make a difference?
We’re looking for a Data and Information Officer to support our High Value Fundraising teams with the regular, accurate workflow of data information to help guide decision making, drive performance, and ultimately increase our fundraising income.

What does this role do?
As Data and Information Officer, you’ll:

• provide the High Value Fundraising team with accurate, easy to use and relevant data and information, from generating invite lists to special events to performance reports on team KPI’s, you’ll be the go-to person for data,
• regularly update and cleanse data to ensure it remains accurate,
• support with gift processing, working closely with Gift Processing teams and finance to ensure reconciliation is accurate,
• support with process improvements, from implementing new dashboards in Salesforce, supporting the effective use of the system and generally being curious about new ways to use data in the team.

This role is a fixed term contract until May 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some experience of handling data, with the ability to extract, cleanse and manipulate large data sets to support decision making. You’ll need to be able to prioritise your workload, as you’ll likely have multiple requests from varied stakeholders, and the ability to understand the needs of different teams and translate them into data requests. Strong, proactive communication skills are essential, as well as a passion for the work we do.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

The Royal College of Radiologists (RCR) is leading an ambitious review of opportunities to reform cancer multidisciplinary teams (MDTs) – a key commitment in the National Cancer Plan. We’re now looking for a Project Administrator to help drive this important work forward.

This is a unique opportunity to be part of a high-profile project set to have a long-lasting impact on cancer services, improving how teams collaborate to deliver better outcomes for patients.

You’ll play a central role in keeping the project running smoothly, acting as a key point of contact for senior clinicians, policymakers and partners including Macmillan Cancer Support and NHS stakeholders. If you’re organised, proactive and keen to contribute to meaningful change in healthcare, we’d love to hear from you.

What you’ll do

• Act as the first point of contact for project enquiries, managing correspondence and ensuring timely, professional responses. 
• Coordinate and support meetings and events, including scheduling, logistics, and preparing materials.
• Attend meetings, take accurate minutes, and track actions to ensure delivery against deadlines.
• Work closely with the Project Manager to monitor progress, maintain activity logs, and support reporting.
• Help organise stakeholder engagement activities and events, including preparing resources and gathering feedback.
• Maintain clear and compliant records and documentation, supporting effective project delivery.

What you’ll need

• Experience in a busy administrative or project support role, using tools such as Outlook, Word, Excel and Teams.
• Strong organisation and time management skills, with the ability to juggle competing priorities .
• Experience coordinating meetings, taking minutes, and tracking actions.
• Excellent communication skills, with the confidence to engage senior stakeholders professionally.
• A proactive, detail-oriented approach and the ability to work independently and collaboratively.
• A commitment to delivering a high-quality responsive service.

Why join us?
At the RCR, you’ll be part of a passionate team shaping the future of cancer care. This role offers the chance to work on a nationally significant programme, build your project skills, and make a tangible difference to patient outcomes.

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

As our Communications and marketing assistant you will be a key member of the Winchester Hospice Fundraising Charity team, supporting the realisation of our communication, engagement and marketing plans to our stakeholders, allowing the charity to deliver its innovative fundraising strategy to be able to meet ambitious financial targets.

In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising communications, helping to ensure that the charity is financially sustainable and widely recognised by the local community. You will support the promotion and delivery of events, large and small, provide excellent communications support to steward donors and to enhance supporter journeys. You will contribute significantly towards the delivery of meaningful digital and print communications. Your proactive, can-do attitude and dedication to communications will play a crucial role in building a charity brand that is pre-eminent and synonymous with Winchester.

We're looking for a dynamic, highly organised Individual Giving & Engagement Officer to support the delivery of our broad recruitment and stewardship programme for 1 year fixed-term contract. This is a brilliant opportunity for someone who is collaborative, detail-orientated and purpose-driven, who wants to help us work towards making pregnancy safer and help more families bring their babies' home.

In this role, you’ll play a key part in delivering impactful, multi-channel fundraising campaigns that inspire supporters and drive income. Working closely with the Individual Giving & Engagement team, you’ll help deliver donor acquisition, retention, and stewardship activity, ensuring our supporters feel valued and engaged at every stage of their journey.

You’ll work across a wide-ranging programme including appeals, in-memory giving, supporter communications, legacy activity and digital engagement. From coordinating campaigns and updating supporter journeys, to analysing performance and supporting financial processes, this is a varied and fast-paced role where no two days are the same.

We’re looking for someone who can balance creativity with strong organisation, enjoys working collaboratively with internal and external stakeholders, and is motivated by making a real difference. If you have a background in fundraising or marketing, excellent attention to detail, and a passion for purpose-driven work, we’d love to hear from you.

Application deadline: 1 June

Interview dates:

• First interviews: week commencing Monday 8 June (online)
• Second interviews: week commencing Monday 15 June

For a full overview of the role, please see the Recruitment Pack for a detailed job description and responsibilities.

Who we are

Hospice at Home’s skilled team of Registered Nurses and Healthcare Assistants provide our exceptional core services of palliative and end of life care and support people in their last year of life also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria

Job Summary
We are seeking a dynamic and experienced Major Gifts & Individual Giving Lead to join our fundraising team.

This role leads the operational development of Hospice at Home Carlisle and North Lakeland’s Major Gifts, Individual Giving and Legacy programmes, and support in the development of Trust & Foundation applications.

As a new area of focus for the organisation, the postholder will be responsible for designing, launching and growing a full supporter journey for individual donors—from regular giving through to mid‑value, major gifts and Legacy giving. They will build and manage a strong pipeline of donors and prospects, cultivating long‑term philanthropic support for the charity.

The role also carries responsibility for developing strategic corporate partnerships with a focus on Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) alignment, and values‑led partnerships that deliver sustainable mutual benefit.

They will drive the charity’s communications and supporter experience. Working with the wider fundraising team, the postholder will help design and deliver a communications plan, oversee development of social media, maintain website content, and produce print and digital materials to support fundraising and raise awareness of fundraising opportunities.

Key Responsibilities

• Lead Individual Giving, major donor, legacy and Trust & Foundation income streams.
• Develop and steward high‑value supporter and corporate relationships aligned to charity values and ESG.
• Produce compelling fundraising communications, proposals and impact reporting.
• Use insight and performance data to drive income growth and supporter engagement.
• Line manage fundraising operations and ensure effective systems, reporting and compliance.
• Work collaboratively across the organisation to deliver integrated campaigns and strong supporter journeys.
• Act as a professional ambassador, building relationships within the community and with partners.

Essential Requirements

• Degree‑level qualification (or equivalent experience) and GCSE English and Maths (or equivalent)
• Significant experience delivering major donor, individual giving, legacy and/or corporate fundraising, with a track record of securing substantial or multi‑year income
• Proven ability to develop and deliver fundraising strategies, programmes and compelling cases for support
• Excellent relationship‑building, communication and presentation skills, including handling sensitive conversations
• Strong analytical capability, using data, insight and CRM systems to inform decisions and improve performance
• Confident, creative and persuasive storyteller across written and verbal communications
• Experience building new programmes and partnerships, including CSR/ESG‑aligned corporates
• Ability to manage people, priorities and multiple deadlines effectively
• Strategic, detail‑focused, proactive and resilient, with a strong values‑led and supporter‑centred approach
• Sound knowledge of fundraising regulation, GDPR and best practice
• Full UK driving licence, access to a vehicle, and willingness to work occasional evenings/weekends

Desirable

• CIOF Certificate/Diploma or specialist fundraising training
• Communications or marketing experience
• Experience within the charity, hospice or healthcare sector

Our offer to you:

• Salary £28, 645.50 - 37.5 hours per week
• Contributory pension scheme
• 25 days annual leave plus Bank Holidays
• Annual leave purchase scheme
• Enhanced Employee Assistance Programme (EAP) covering you and your immediate family over 18
• Learning & Development opportunities
• Volunteer ‘Give a Day’
• Mileage allowance
• Free onsite parking at Head Office
• Cycle to work scheme
• Flexible Working and Family friendly policies and procedures
• Staff complementary therapy days
• Onsite (head office) employee counselling
• Wellbeing focus including specialist wellbeing room
• REAL job satisfaction – knowing that your work means something and your contributions matter

How to apply:

For acopy of the full Job Description and Person Specification please contact us.

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we recognise that different thoughts, circumstances and experiences help us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including full work history and a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us before 23:00 Wednesday 20 May 2026.

This job advertisement may close earlier than the stated deadline if exceptional candidates are identified earlier in the process, so we encourage all interested applicants to submit their applications as soon as possible.

Interviews will be held in person in two stages at Valley Court, Dalston, Cumbria - 1st stage interviews will be held on Thursday 28 May 2026 and 2nd stage interviews will be held on Friday 05 June 2026. Pre-screening calls will take place where there are a high number of quality applications.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service check (DBS) and Right to Work.

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Polegate, East Sussex!

Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.

If you want to help us to help others, this might be the job for you!

We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.

The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work 21 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Your role in our mission….. 

To ensure we can continue our important work, our Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of our activity within communities across the UK and community fundraising has been invested in.

What you will be doing

• Be the primary contact for supporters, patients, and families and offer excellent service to supporters through various communication channels. 
• Develop strong internal relationships to enhance fundraising efforts and support Marie Curie activities. Help identify and engage new supporters.
• Record, bank, and process supporter income in line with Marie Curie policies. Maintain accurate financial and supporter records.
• Provide stewardship for Fundraising My Way participants, local fundraising groups, volunteers, and third-party eventers.
• Manage collection site bookings and permits, contact volunteers, dispatch materials, and ensure proper follow-up and record-keeping for collections. 

What you will need

• Good verbal and written communication skills demonstrating a sensitive approach
• Good IT skills including Word processing, email and spread sheets and a working knowledge of databases
• Excellent people and customer service skills.

• Able to engage with supporters and families in support of their fundraising activities.
• Driving licence and access to car is preferred but not essential

Please see the full job description

Application Process 

As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location.

Close date for applications: Sunday 31st May

Salary: £23,133  -  £24,350

Contract: Full time, permanent

Based: Glasgow Hospice (please note this role is based 4 days a week in office)

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. 

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Senior Administrator / Personal Assistant

We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.

£26,936.00- £35,000.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
• Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
• Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.

About you:

• An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
• Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
• Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.

What you'll bring:

Essential:

• Experience in a similar role.
• A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.

Desirable:

• Experience supporting Directors or senior leaders in a complex or regulated organisation.
• Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
• Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.

Job Title: Repairs & Maintenance Surveyor
Responsible to: Assistant Director of Property Services
Salary: £47,344 + Car Allowance
Hours: 37.5 hours per week
Area of operation: Resident Services
Place of work: Flexible covering a patch of properties across Kent and Surrey with requirements for occasional travel to English Rural’s office in Surrey and site visits as necessary (Hybrid Contract)
Essential Car User Allowance: This role is eligible for English Rural’s essential car user scheme (£5,200 per annum)
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes. We are looking to recruit a Repairs and Maintenance Surveyor to cover homes across the Surrey and Kent regions.

About the role:

This is an exciting opportunity to shape a surveyor role focused on delivering high-quality repairs, maintenance and void management. Working under the leadership of the Assistant Director of Property Services and collaboratively with housing and surveying colleagues, the role will be expected to inform and deliver agreed business strategy. Managing the performance of external contractors to achieve good value and working within agreed budgets are essential.

About you:

To succeed in this role, you will have a proven track record in building surveying and property diagnostics. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in contract management, technical surveying and delivering customer satisfaction are essential, as well as knowledge and experience of stock condition surveying. The right candidate will have sufficient technically expertise, either from a formal qualification or direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.

If you feel excited by the challenges posed by this role, we would love to receive your application.

Closing Date: 12-noon on Friday 22nd May 2026
Interview Date: Friday 5th June (in person at our Surrey office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

The Pleasance Theatre Trust is one of the most established Fringe theatres in the UK - which as a registered charity aims to discover, nurture and support artistic talent from around the world. We are looking for an enthusiastic and detail-oriented Finance Coordinator to join our team and provide essential support to the busy Finance Department.

The Finance Coordinator works with the Head of Finance and is responsible for a number of key book keeping and finance functions, including managing the purchase ledger, entering purchase and sales invoices, credit control, reconciliations, month end completion, raising settlements and general finance administration and communication.

With a strong focus on financial management, the ideal candidate will have an interest in pursuing a career in finance and have previous experience working within a finance department. General skills that will be essential within the role include excellent numerical skills, a working knowledge of programmes such as Excel and Word, book keeping - previous experience of book keeping software and the ability to manage a varied workload whilst maintaining a keen eye for detail.

The position is based at the Pleasance's London Theatre for the majority of the year, relocating to Edinburgh for the Festival Fringe throughout August. The role will be supported by an Edinburgh Finance Assistant during this time.

Essential Skills
1 years experience minimum working in a similar position with a Finance department
Book keeping using accounting software such as Quickbooks, Xero
Impeccable attention to detail
Excellent IT and computer system skills
Maths GCSE or equivalent
Excellent communication skills
An ability to work to a high standard in a fast paced environment
An ability to process high volumes to a high standard
Strong data entry skills
Discretion and a sensitivity when handling confidential information

Desirable Skills
A Level Maths or equivalent qualification
AAT or equivalent
Basic understanding of payroll systems
Experience of working with Filemaker Database

Forensic Architecture (FA) is an internationally recognised research agency based at Goldsmiths, University of London. We investigate state and corporate violence using cutting-edge architectural, spatial, and digital methodologies. Our work supports legal processes, human rights advocacy, investigative journalism, environmental justice movements, and communities affected by violence.

FA is seeking a dynamic, strategic, and values‑aligned Development Lead to play a pivotal role in establishing our individual giving and donor engagement programme at a critical moment of organisational growth.

This interim, six‑month role will focus on building the foundations for a sustainable and diversified individual donor base, cultivating supporters inspired by FA’s work across a range of giving levels.

The postholder will help shape systems, relationships, and long‑term potential for future development growth.

This role is available at 0.60 or 0.80 FTE over the initial six‑month period and is intended as an interim position to lay the groundwork for a longer‑term role.

About the Candidate

We are seeking an individual who brings a strong commitment to human rights and antiracist and anticolonial values, alongside experience in individual giving, community fundraising and donor stewardship.

This may have been gained within NGOs, charities, advocacy organisations, or grassroots movements.

You will have experience developing supporter and joiner journeys that centre dignity, care, and respect for affected communities, recognising the complexity and sensitivity of their experiences.

This role is well suited to a professional fundraiser who thrives in mission‑driven environments, is comfortable working autonomously, and is motivated by the challenge of building and opportunity new systems, relationships and philanthropic pipelines from the ground up. You will join an organisation with an excellent international reputation and a broad base of potential individual giving support.

We welcome applicants who have taken non‑traditional pathways into fundraising roles. We also strongly encourage applications from individuals and communities directly affected by state violence, structural racism, colonialism, and displacement.

All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible.

We are looking for a self-motivated and target-driven Fundraising and Volunteering Officer who can hit the ground running. You will be responsible for developing and growing strong relationships with new and current supporters across the Nottinghamshire region, to raise funds and volunteer for Jerry Green Dog Rescue in support of our mission.

As the Volunteering and Community Fundraising Officer for Nottinghamshire you will be responsible for:

·Identifying and engaging new individual, group and corporate supporters, and developing strategies to promote fundraising activities and grow income from your local area.

·Providing high quality stewardship to individual supporters, groups and businesses within the community, ensuring relationships are developed and maintained at a high standard.

·Representing Jerry Green Dog Rescue as the first point of contact within the community for Nottinghamshire, promoting our mission, vision, and values alongside fundraising and volunteering opportunities.

·Work with your team to recruit, induct and train volunteers to support fundraising and other relevant initiatives locally in the community.

·Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.

·Keeping up to date with sector trends across community fundraising and volunteering,

We’re seeking applications from candidates with experience in Community, Events or Corporate fundraising, as well as those who can demonstrate transferable skills from other roles or sectors. If you’re proactive, positive and motivated by targets, and are keen to build a career in fundraising, we’d love to hear from you. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own.

Benefits include:

· Annual leave: 30 days per year (this includes bank holidays, which are taken from your overall allowance)

· Flexible/Hybrid working: This role offers a hybrid working arrangement combining home and on-site work, alongside  flexitime arrangements with negotiable start and finish times (subject to manager agreement and service needs). The role also requires attendance at meetings during business hours and occasional evening and weekend supporter events.

· Pension: Enrolment in the NEST workplace pension scheme

· Employee Assistance Programme: Access to BrightHR wellbeing and support services 

· Employee discounts: Including access to schemes such as BrightHR, Charity Workers Discounts, and Give as you Live

Hours - 37.5 hours average per week on a 6-week rolling rota, working 8 am - 5 pm including weekends and bank holidays.

Role Purpose: 

• To support the Centre Manager to promote the mission, vision and values of the organisation, working with the organisations Core Principles. Ensuring quality standards, so that all dogs are cared for as outlined in our Dog Welfare policies. In addition, support the Centre staff and volunteers to maximise their skills for the benefit of the dogs in our care.
• To identify problem behaviours, whilst also assessing risk and welfare in relation to dogs and lead the work with these dogs to change their behaviour, with an aim to secure them the best chance of a successful transition to a home.
• Taking the lead in setting training and behaviour plans, working with the management team to ensure they are delivered.
• To support dogs, where it is necessary to receive veterinary support when related to behaviour.
• To take responsibility for those dogs in Special Measures or referral who require significant support and behaviour modification and in addition, when necessary and appropriate, make welfare and risk led recommendations.
• To support dogs in our communities, to strive to reduce relinquishment.
• To support all staff and volunteers to further develop skills in dog behaviour and training. Sharing knowledge and supporting prospective adopters or members of the public.
• Work as part of the Centre Trainer peer group, supporting all Jerry Green Centres, to share best practice and knowledge and where required attend other centres to support peers. In addition, support project work where required.

Key Relationships:

Internal Contacts - Centre Manager; Deputy/Assistant Managers; Dog Welfare Assistants; Volunteers; Centre Trainers; Fundraising & Comms; Central Office; Vets

External contacts - Adopters; fosterers; public; vets; behaviourists; trainers; local authorities; other rescues

Key Outputs & Tasks:

· Work with the Management Team to support and advise on the suitability of dogs for behaviour modification, develop and deliver Jerry Green Dog Rescue behaviour plans.

· If required, care for all dogs at the centre in an appropriate and welfare friendly manner, to include preparation of kennels, grooming, feeding, exercise and administration of medication as required.

· Ensure the highest standards of customer care are delivered to all centre visitors and contacts by presenting a professional and friendly approach.

· Provide centre staff and volunteers with on-going training in areas such as dog behaviour, training and welfare.

· Help develop Dog Welfare Assistant knowledge to promote dogs through Meet&Match®.

· Support fosterers and adopters before and after adoption.

· Facilitate good teamwork, contribute to training programmes and connect with other organisations.

· Engage in talks, website and newsletter articles; promote work on social media.

· Maintain accurate and up-to-date dog management database records.

· Support fundraising, publicity and education events.

Essential Knowledge, Skills, and Experience:

• Degree qualified or extensive experience in rescue with significant, relevant CPD.
• Qualified to National Diploma, NVQ2 or equivalent in animal care/welfare.
• Experience working with dogs to modify or change behaviour.
• Ability to actively contribute to welfare policy, standards and procedures.
• Strong administrative skills and accurate record keeping.
• Customer care experience including Meet & Match®.
• Excellent communication skills and IT competency.

How you’ll work in line with our Values:

Jerry Green Dog Rescue upholds the organisational Values of Kindness, Compassion, Honesty & Purposefulness in all our work.

You understand what our adopters, fosterers, supporters and wider community need from us. You are a great communicator – warm, honest, clear and supportive – and you leave people feeling reassured, informed and valued. You help create an environment where staff, volunteers and members of the public feel confident, welcome and able to ask for guidance. Through your professional behaviour and communication, you help make each centre a hub of kindness, welfare expertise and positive outcomes for dog.

Kindness – Create a welcoming, supportive and respectful environment for dogs, colleagues, volunteers, adopters and visitors.
Demonstrate kindness through patient, welfare‑led training approaches and empathetic support for those seeking advice about dog behaviour or adoption.

Purposeful – Work with clear intent and efficiency, ensuring behaviour assessments, training plans and welfare actions are delivered to a high standard and in line with organisational policies and priorities.
Use your behavioural expertise purposefully to support successful rehoming, reduce relinquishment, and improve the welfare and outcomes for dogs across the organisation.

Compassion – Act as a compassionate ambassador for Jerry Green Dog Rescue, promoting our mission to support dogs through rescuing, rehabilitation and rehoming.
Encourage a compassionate culture within the centre—supporting colleagues and volunteers, recognising emotional challenges within the role, and helping adopters and the public with empathy and understanding.

Honesty – Operate with transparency, integrity and professionalism, ensuring behaviour recommendations, welfare decisions and adopter guidance are ethical, accurate and evidence‑based.
Promote a psychologically safe working environment where colleagues and volunteers feel able to share concerns, ask questions and learn openly

Key Performance Indicators:

To be developed in line with Centre and organisational objectives.

Date Job Description Prepared:

March 2026

This job description is intended to provide a general overview of the requirements of the role. It is not a contractual document and does not form part of any contract of employment. The duties and responsibilities outlined may be subject to change at any time to meet the needs of the organisation.

As our Fundraising Officer (Corporate) you will be a key member of the income generation team for Winchester Hospice Fundraising Charity, joining at an exciting time following significant growth in revenue generation. You'll be driving our corporate fundraising efforts, delivering our ambitious plans and meeting financial targets.

You will lead innovative fundraising campaigns, foster and manage corporate relationships and ensure exceptional supporter experiences. Your role will encompass corporate campaigning and working with local and regional businesses to maximise support and donations to the charity.

In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising to ensure that the charity is financially sustainable and widely recognised by local organisations. You will support the promotion and delivery of significant events, provide excellent stewardship and enhance supporter journeys. Your proactive, can-do attitude and dedication will play a crucial role in achieving substantial revenue growth and driving the success of our strategic initiatives.