The Lucy Faithfull Foundation is a pioneering child protection charity whose vision is to create a world in which children's rights to live free from abuse and exploitation become a reality.

Our mission is to prevent sexual abuse from happening by working with those perpetrating it, those affected by it and with protective adults who can keep children safe.

Our services, programmes and projects are designed to place a protective shield around children, to help prevent abuse from happening in the first place or to prevent it from happening again.  We do this by working in partnership with government, charitable trusts, voluntary, statuatory and private sectors and the public.

We are the only UK wide organisation dedicated entirely to prevent child sexual abuse and have been doing so since 1992.  It is an exciting time to join the Foundation as we celebrate 30 years of protecting children.

We are recruiting for a full time Executive Assistant reporting directly to our CEO and supporting members of the leadership team at Director level with a variety of operational and strategic objectives.

Our ideal candidate will have excellent administrative experience with the ability to communicate at all levels with high organisational skills and a sound working knowledge of Microsoft packages (Outlook, Word, Excel and Powerpoint).  You will have experience of working in a similar EA / PA role.

You will provide effective, comprehensive and confidential administrative support to our CEO, leadership team and our Board of Trustees.  You will be a professional self starter with an excellent eye for detail and will take a keen interest in understanding the work of the Foundation.

Key responsibilities include (but are not limited to):

• Supporting the CEO and Executive team to manage schedules, appointments and travel arrangements.
• Coordinate meetings ensuring agendas and papers are sent out in good time, writing and distributing minutes and actively managing follow through of actions proposed.
• Coordinate and draft organisational reports, presentations and other materials for the Executive team.
• Organise events and meetings with staff and external stakeholders.
• Organise and track key LFF business systems and processes.
• Undertake such other duties as reasonably requested by the Chief Executive. 

The position is based at our Epsom office and during the induction / probationary period it is preferable that the successful candidate works from the office to meet and work with colleagues (covid dependent).  Hybrid working may be possible after this period. 

The successful candidate will be required to undergo a standard DBS check for this position.

We are committed to providing a diverse and inclusive community - a place where we can all be ourselves and succeed on merit.  We particularly welcome applications from black, asian, minority ethnic and disabled candidates who are currently under represented throughout the Foundation.

We reserve the right to close the post early as we will be interviewing candidates shortlisted as applications are received, therefore we advise that you submit your completed application form as quickly as possible.

Part time permanent post, 18.5 hours per week

Working days – Tuesday (including evening), Wednesday and Saturday morning

With flexibility for additional overtime opportunities

Based in our offices in Reading, or London, with home working options

Salary in the range of £11,269 to £12,521 part time pro-rata per annum (Full time equivalent range £22,537 to £25,041 per annum)

If working from London, an additional location allowance of £1,650 per annum will be applied

Parents and Children Together (PACT) is an independent adoption charity and family support provider which helps hundreds of families every year through outstanding adoption services and therapeutic support and community projects across London and the South of England.

Our Adoption Services team recruit, prepare, approve and support adoptive parents for children in care.  We’re looking for an Enquiries Officer to join our team who operate our frontline enquiry service providing information and advice.

If you have outstanding customer service skills, are competent in the use of Microsoft Office packages, are accurate in the use of database systems and can demonstrate effective listening skills whilst developing your knowledge and understanding of our adoption enquiries, then we would like to hear from you.

To join our inspirational organisation where you can make a real difference, please visit our website for further information, a job description and anapplication form.

Closing date for applications is 9am on Monday 13 December 2021.

Interviews will take place on Wednesday 22 December 2021.

Please note that we may close this advertisement earlier than stated should we receive a high volume of suitable applications.  Please do not submit your CV, only completed application forms will be accepted.  No agencies please.

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds.  We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities.  We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.

Autistic Spectrum Program Lead

DASH is a charity based in Swindon, supporting people with higher functioning autism.  With a new project starting in the New Year, we are looking for someone with excellent presentation skills who can help us develop and run a new programme for people who have been diagnosed with autism.   This role will be working flexibly from the office and home and is likely to be someone with a qualification in health & social care.  You will be someone with excellent soft skills, well organised and comfortable with writing and presenting a training package to a group of individuals face to face or online.   You will be able to record and analyse outcomes, review the programme and assist in developing it throughout the project.   This is a two year appointment with the possibility of becoming permanent position. The job description and person specification is below. 

Preferably someone who has a good knowledge of autism and the broader disability sector, this role is part time (up to 25 hours per week) and our current rate of pay is £14.00 per hour.

To apply, please send a CV and a covering letter of no more than 500 words setting out how you meet the person specification.   Applications close on 31th December 2021.   We are particularly keen to attract individuals whose characteristics are protected under the Equality Act 2010.

DASH, Sanford House, Sanford St, Swindon SN1 1HE

A registered Charity in England & Wales, number 1116852

London Bridge with some remote working (mainly home-based whilst restrictions exist)

What the job involves

This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic and fastest growing charities in the UK.

You’ll be a critical part of the Reinforce, Customer Engagement Team. You’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers.

As an organisation, we are transforming our culture to be customer and insight driven and this role will play a major part in making that happen.  You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll have a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

This role sits within the Customer Experience Team (Supporter Care Function) reporting into the Customer Experience Manager in the Reinforce, Customer Engagement Team (part of the communications directorate).

What we want from you

We’re looking for a people orientated, self-motivated and hands on individual, who is passionate that every interaction matters. You’ll enjoy the “nuts and bolts” side of delivering customer focused and insights led experience as much as delivering the experience itself. You’ll help reinforce the relationships we have with our customers so that we can create a world where lives are not limited by prostate cancer.

You’ll have experience in dealing with complaints and handling sensitive data and complying with the latest GDPR regulations. You’ll have a solid understanding of fundraising law including gift aid. You’ll have experience of working with and providing support for and taking appropriate safeguarding actions for people who may be vulnerable.

You must be a strong communicator and able to adapt your communication style to meet the needs of those around you and have experience of developing good relationships with people at all levels of the organisation. You’ll be confident at reinforcing the impact all stakeholders have on the experience of our customers. You’ll be a strong people person, proactive and collaborative and work well under pressure in a busy, dynamic team.

Why work for us?

We’re here to stop prostate cancer killing men and damaging bodies and lives. We unite the brightest minds in science and healthcare and the most passionate and caring people to help men live long and live well. As the number of men diagnosed with prostate cancer continues to rise, we continue to make advances in research to focus on radical improvements in diagnosis, treatment and support so that we can build a future where lives are not limited by prostate cancer.

Work with us and you’ll see your efforts pay off as we fight for a better future for men.

What we offer

Join our team and you’ll be working at an award-winning charity that will support you to develop your skills and expertise. We’re particularly proud of our agile working arrangements which allow (as appropriate to the role) for flexibility around where and when we carry out our work to ensure we can achieve the best results for the charity, at the same time as balancing our working lives with life’s other commitments!

We also offer a competitive benefits package including generous leave entitlements, season ticket loans, a cycle to work scheme, an enhanced contributory pension scheme, life insurance and group income protection as well as a Health Cash Plan and free advice and support on pretty much anything via our Employee Assistance Programme.

Our commitment

Our teams, supporters, partners, and those living with prostate cancer, come from all walks of life. We draw upon the difference in who we are, what we’ve experienced and how we think to build a future where lives are not limited by prostate cancer. Not only is it the right thing to do, it makes our charity stronger and helps us reach more people. If you share our ambition we would love to hear from you.

Closing date is 12th December 2021, but please note we will be shortlisting and interviewing candidates as applications come in, so please apply as soon as you can to ensure you’re included, as we may close the vacancy early.

Bethel Health and Healing Network is a multi-award winning charity that works with the most vulnerable people in society providing practical, emotional and spiritual support. Bethel Health and Healing Network runs to main services: Doula Service for vulnerable pregnant women and the Rapha Service for people with low-level mental health challenges.

We are seeking an experienced Rapha Services Support Officer to join us.

Summary of Role

The Rapha Services Officer will work within the parameters outlined in Bethel’s Strategic Plan collaborating in partnership with local groups, consortium and charities. Responsible for recruiting and managing a team of volunteers, accurate record-keeping of the progress of the project and outcomes for clients,

The role will include preparing reports and statistics and contributing to the future sustainability of the project. To support the Rapha Services Manager in raising awareness of the work of the project and its profile, to ensure clients’ voices are heard and listened to. A person with good communication and administration skills and development experience in a community engagement or social care/health environment would be best suited to this position.

Responsibilities and duties

• Conduct client initial assessments face to face or by telephone/zoom and match with volunteers
• Ensure volunteers complete relevant paperwork and upload to Lamplight (CRM)
• Provide updates for Bethel Board Meetings
• Update lamplight regularly with referral forms, initial assessments, notes, case studies, volunteer/client records and feedback forms
• Regularly review and respond to volunteer’s needs and requests
• Prepare Reports for the Rapha Services Manager
• Coordinate additional virtual well-being and training sessions for volunteers and clients
• Administer Petty cash
• Support service day to day administration and responding to calls and queries
• Support Rapha Services Manager to promote the service
• Work closely with Bethel’s administrator

PERSON SPECIFICATION

Qualification:

Essential:

• Vocational qualification in a relevant subject (e.g. community development, health, mental health, social care etc.) or equivalent experience.

Experience and Knowledge:

Essential:

• Experience of developing and supporting community and/or health projects and developing collaborative partnerships.
• Experience of managing and/or working with volunteers and/or interns.
• Experience of collating service user monitoring information and ability to keep accurate records of work output and financial expenditure for the purposes of review and service development.
• Experience of working in a multi-ethnic, multi-faith setting.

Desirable:

• Experience of working with disadvantaged client groups.
• Experience in a health environment and/or in a community setting.
• Some knowledge or experience of recruitment and training

Skills and Abilities:

Essential:

• Good listening, verbal and written, communication and interpersonal skills and a friendly and non-judgmental attitude towards vulnerable people.
• Computer literate (word processing, PowerPoint, spreadsheets, email and internet), CRM systems.
• Ability to show flexibility and work under direction and be a team member.

Desirable:

• An ability to work with a diverse group of people.
• Customer service, skills.
• Ability to communicate in a community language

Competencies & Behaviours:

Essential:

• An understanding of a variety of cultures, together with an understanding of how a change in culture can isolate and affect an individual.
• A level of self-motivation and initiative, as lone or proactive work is a major part of the role

Other:

Essential:

• Satisfactory Enhanced DBS check.
• In sympathy with the Christian ethos of Bethel Health and Healing Network.
• Willingness to adopt a flexible working pattern

Desirable:

• Current, clean driving licence and car insured for business use
• The ability to communicate in a community language

‘Bethel Health and Healing Network are committed to safeguarding and promoting the welfare of children and vulnerable adults. All applicants will be vetted for their suitability to work with these groups where required. Applicants for posts that are exempt from the Rehabilitation of Offenders Act will be asked to undertake a Disclosure and Barring Service (DBS) check. Any offer of employment and continued employment will be contingent upon satisfactory vetting results and checks made prior to and during employment where required.’

The deadline for applications is 4th Jan 2022 and interviews will be week commencing 10th Jan 2022.

If you have the skills and experience necessary and want to work with a fabulous bunch of people doing great work in and around Birmingham, then apply today.

Thank you for your interest in this role and Bethel Health and Healing Network.

About Challenge Partners

Who we are: Challenge Partners is a practitioner-led education charity that enables collaboration between schools to enhance the life chances of all children, especially the most disadvantaged.

How we do it: The Challenge Partners central team works closely with school leaders and other education professionals to facilitate a variety of programmes and services for schools in our partnership. We ensure the knowledge and skills of the best in our network are available to everyone, reducing the variability in education provision whilst improving the performance of all schools, leaders, and pupils in the partnership.

Our team: There are currently just over 20 people in our growing team. We are dedicated to working hard for our schools whilst enjoying what we do and who we work with. You will be working in a friendly and dynamic group with backgrounds in education, the wider social enterprise and charity sector, and the corporate world. The majority of roles are school-facing, and team members work closely with leaders in our schools to generate and refine ideas and create maximum value for the network.

About the QA Review programme

Challenge Partners’ quality assurance and assessment is built around the QA Review, a professionally-led peer review focused on teaching and learning. The review identifies areas for development, bringing key challenges to schools for the coming year and also provides Continuing Professional Development (CPD) for the visiting team members.

To find out more about Challenge Partners and the QA Review please visit our website

Job Purpose:

To support the delivery of the QA Review. This position requires a self motivated, organised, detail-focused and personable individual to work as part of our team.

Key responsibilities:

• Support the delivery of the programme, including scheduling programme dates, training sessions, and other supporting activities.

• Respond to email and phone queries relating to the QA Review in a timely and professional manner

• Manage associated programme communication as appropriate

• Coordinate and schedule meetings with external stakeholders

• Maintain agreed relationships with programme stakeholders. As directed, maintain relationships with customers, service providers and other stakeholders as identified and resolve all queries and operational issues, escalating as appropriate

• Utilise and update our internal CRM system (Salesforce)

• Other tasks commensurate with the role as appropriate

Person Specification:

Specific skills and attitudes we are looking for in an applicant are as follows:

• Excellent relationship management skills and a friendly, personable demeanor

• Positivity and optimism

• The ability to work well under pressure

• Outstanding attention to detail, and pride in your work

• High computer literacy required. Experience of using Google Docs, Sheets and Slides is highly desirable. 

• Experience of using Salesforce desirable

• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority

• Ability to prioritise effectively to meet competing demands, through excellent organisation and time management

• A willingness to learn and give and receive feedback

• A passion for education, and a desire to make a difference

Personal Characteristics:

Our team is very important to us, and we are looking for someone who shares our key values:

●      Excellence- we are always looking for ways to improve because we are determined to achieve the best for every child, teacher and leader.

●      Equity- we treat each other fairly, with trust, care and respect. We seek the best for every child, and know that those who have the least, need our combined expertise the most.

●      Courageous leadership- we speak up and take responsibility for all children, making sure that we do not harm others in doing our best for our own schools

●      Challenge- We expect the best of ourselves and each other, and value challenge which helps us improve

●      Collaboration- We listen to, share with and learn from each other, developing our practice together so that every child benefits from our combined wisdom and creativity

●      Innovation- We use and generate research, we innovate with discipline and evaluate intelligently in pursuit of better outcomes for all children, especially the most disadvantaged.

Salary and benefits of working for Challenge Partners

●      Salary £23,870 - 26,773, dependent on experience

●      25 days of paid holiday per year, plus 8 additional days of bank holiday (pro rata)

●      An employer contributed pension - we match up to 5% of your own contribution

●      Private healthcare

●      Flexible working hours/location

●      A school based office in South Bermondsey

●      This role is not suitable for remote working only and attendance at events/in our office in London is required on a regular basis.

●      A supportive and friendly team

●      A chance to make a real difference to educational outcomes

●      The opportunity to progress and develop skills in a dynamic and fast-growing team

●      The opportunity to interact with the children at our school (including weekly reading)

About the role

The Director of Programmes is a new and critical role for the Centre for Youth Impact, and brings with it the opportunity to significantly support and influence evaluation practice - and therefore, quality - in informal and non-formal youth provision in the UK.This role has been created as part of our planned merger with the YMCA George Williams College, which we hope will see our practice development and training work grow. As such, we are recruiting for a new, dedicated post to lead delivery of the Centre’s programmes of work to support the youth sector.

We believe in the power of evaluation to build a collective commitment to understanding and improving the impact of youth work and provision for young people. We also believe in the power of quality relational practice to change lives and communities. 

The Director of Programmes will lead the design, development, and delivery of the Centre’s portfolio of programmes, securing new sources of income and supporting effective project delivery. Reporting to the CEO, the Director of Programmes will be a member of the Senior Leadership Team, and will line manage and coordinate the work of three thematic Leads (Research and Evaluation, Data, and Organisational Development) across the Centre’s 20+ strong portfolio of projects. The Director of Programmes will work alongside the Resources Manager to play a high-level project management role across the portfolio: monitoring budgets, capacity, quality, and delivery. The Director of Programmes will also contribute directly to project delivery, particularly through high-level research and evaluation skills, advising on ethics and methodology. 

As part of the Senior Leadership Team, the Director of Programmes will develop and lead the Centre’s research, data and evaluation strategy, including fostering new relationships with funders and partners, and enabling the organisation to deliver complex and cutting-edge programmes of work, with high quality. The Director of Programmes will have unparalleled opportunities to convene and work closely with committed groups of funders and practitioners to learn about, design and test new ways of understanding impact and quality in youth work and provision for young people. To achieve this, they will play a critical role in strategic income generation: initiating and supporting reactive and proactive proposals for new areas of activity, building on the Centre’s expertise and understanding of need. 

The Director of Programmes will ensure that we are integrating our learning across our thematic areas, so that our portfolio of projects represents more than the sum of its parts. The Director of Programmes will also lead our own internal evaluation, helping the organisation to understand how and where its own work is contributing to positive change for young people and communities. 

What are we looking for? 

We are looking for a truly outstanding candidate with an established leadership profile and a track record of influencing thinking and practice in the social sector. A thoughtful and experienced evaluator, you will be familiar with a range of research and evaluation methods and how this can be applied to social programmes. You will understand the interplay between research, evaluation, and equity, and be excited to develop this aspect of the Centre’s work. You will have a strong interest in the role of open and shared data within the social sector and drive our ambition to grow our digital presence in data collection, analysis, and visualisation. An understanding of how the context of informal and non-formal provision for young people influences research and evaluation design and implementation would be advantageous.

You will be an exceptional project manager, with expertise in managing both grant-funded and contracted projects. You will be skilled in managing budgets, plans and capacity allocations, across multiple programmes. You will be able to navigate with agility between the strategic big picture and the detail of individual projects, deliverables, and relationships. You will be able to spot and make connections between different areas of work and be alive to changes and patterns in the external policy and practice context and the opportunities they present for the Centre. 

You will need to be highly responsive to the needs of partners, funders, and our networks, with excellent listening and negotiation skills - a true ‘servant leader’. You will be a proactive and dynamic member of our Senior Leadership Team, requiring agility and adaptability to respond to fast-moving opportunities. You will also need to be an excellent and empathic manager and leader of people, supporting and empowering your team to grow and deliver with excellence. Your standards will be high, and you will support others to achieve them. Skills and experience in taking a coaching approach to supporting others will be a distinct advantage. 

Please download the attached JD for the full job description, person spec and details on how to apply.

The opportunity

Are you interested in a career in customer service?  Do you love providing excellent customer service? Would you love to work for an amazing charity that funds research that really does save lives?

If that sounds like you, we want to hear from you!

About the role

We’re looking for three Customer Care Advisors to help us provide a fantastic responsive service to all our customers. 

Acting as one of the first points of contact with the customers, representing British Heart Foundation (BHF) you’ll provide an exceptional level of customer service. You’ll respond to and resolve inbound customers, supporters and fundraisers queries via telephone, email and live chat. 

This role is fast paced and you'll be able o take account for your own work and actions. Using the BHF’s Customer Relationship Management (CRM) database you’ll keep records of all contact made, updating customers’ addresses, contact preferences and all other admin needs.

We're open to receiving applications from candidates UK wide. Candidates would work a blended contract between home and office working and there will be a requirement for a weekly presence at our Birmingham hub.

Please note these are fixed term contracts for 6 months, with the potential to be extended to 12 months. 

About you

With a high standard of written and spoken English, you’ll have experience working in an call centre environment.You’ll be a fantastic communicator, able to listen and problem solve and able to work at pace. 

You'll have a good standard of IT skills and computer literacy specifically relating to Microsoft Office packages, database/CRM systems and the recording/inputting of data.

With a real passion for delivering world-class customer service, you'll be able to demonstrate excellent customer service skills, with energy and empathy by telephone and in writing. You’ll also be able to demonstrate attention to detail and will have excellent administrative and time management skills to deliver results on time and within target.

About us

We’re here to keep hearts beating and blood flowing. With research spanning all heart and circulatory diseases, we are out to beat the world’s biggest killers. From head to toe you have over 60,000 miles of blood vessels in your body so we have our work cut out.

Here at the BHF we understand that you might need a little help balancing your work and home life.  Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

We celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy. Our aim is for all of our colleagues and volunteers to bring their true self to work.

Interview process 

The interview process will be held over MS Teams. 

How to apply 
 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Our recruitment process requires that successful candidates are asked to consent to a Basic criminal records check and any offer of employment will be subject to a satisfactory basic DBS check.

Programmes Administrator

We have a fantastic opportunity for a skilled administrator to further their career in the charity/not-for-profit sector working at the interface between great charities and great businesses.

You will support the Programmes and Impact Team to achieve impact and social value objectives, giving inspirational charities across the UK the funding and professional support they need to provide life changing accommodation and services to those in need.

It’s a really exciting time to be involved with an ambitious and growing organisation that’s committed to bringing the property sector together to create real social change.

Position: Programmes & Impact Assistant

Location: Central London / home working

Hours: 37.5 hours per week

Salary: £21,000 - £25,000 pa

Contract: Permanent

Benefits: 25 days per year (not including bank holidays) pension, free annual flu jabs and annual sight tests, cycle to work scheme, ½ day a month entitlement to volunteer for a charity of your choice in work time, interest-free annual travel card loans, an employee assistance programme, staff discount scheme, health insurance, support for external mentoring, free fruit every week and scope for flexible working.

Closing Date: Friday 10 December 2021, at midday

The Role

You will be working as part of the team that are responsible for awarding and managing all the grants the charity makes to youth homelessness charities around the UK, but also for helping any social mission charity or non-profit access free (pro bono) professional support and services from supporter companies.

Your role will involve:

• Keeping in contact with grant and pro bono providers and recipients
• Providing assistance with the collection of initial data and processing of grant applications
• Maintaining the pro bono and grant making databases and mailing lists
• Carrying out research and diligence processes for new corporate supporters
• Preparing and sending standardised communications to charity partners and corporate supporters
• Arranging partner meetings, preparing meeting papers/presentations and taking minutes
• Arranging and participating in meetings with charities to scope their requests for funding and free professional support
• Organising project visits for supporters and grants committee members
• Collating information for monthly pro bono opportunities newsletter

About You

You’ll be a full and indispensable part of a lovely and welcoming team and will have loads of opportunities to develop your knowledge, skills and expertise amongst colleagues who will provide support and encouragement to you, every step of the way.

You will have:

• Experience of managing a varied workload and effectively prioritising work
• Ability to work effectively and collaborate with a wide range of people
• Ability to take proactive responsibility for identifying the jobs that need doing and getting them done
• Ability to provide excellent customer service
• Excellent numeracy and literacy skills with great attention to detail, proof reading and minute-taking skills
• Willingness to learn and seize opportunity
• Excellent communication skills

In return…

The charity has an ambitious mission to end youth homelessness, so it’s an exciting time to join this dynamic and growing organisation. Along with an excellent benefits package, there are career development and flexible working opportunities.

About the Organisation

As the property industry’s charity working to end youth homelessness in the UK, the organisation brings remarkable businesses and individuals from across the property industry together to support charities providing accommodation for young people who are or have been homeless, or who are at risk of homelessness in the future. Through a unique network of corporate partners, it invests funding and expertise where to achieve lasting impact.

You may also have experience in areas such as Grant Administrator, Programmes Administrator, Grants and Programme Administrator, Grants Administrator, Programme Admin, Grant Admin, Grant Applications, Grant, Grants, Programme, Programmes, Admin, Administrator, Administration, Coordinator, Grant Coordinator, Admin Assistant, Administration Assistant, Admin Support, Administration Support, Admin Officer, Programmes and Impact Assistant, Programmes and Impact Administrator, Programmes and Impact Assistant.

Programme Delivery Officer Wales
Location: Cardiff, Wales, United Kingdom
COVID-19 remote
Full time (35hrs/week), Cardiff / Fixed Term contact until 31st March 2023
Salary: £24,000 - £28,000 per annum

Amser llawn (35 awr yr wythnos), Caerdydd / Swydd llawn amser am gyfnod penodol hyd at 31 Mawrth 2023

Cyflog: £24,000 - £28,000 y flwyddyn

Dyddiad cau: 10am, 4 Ionawr 2022

A new opportunity has opened up at Into Film in our Programme Delivery and Learning Department. Into Film is an education charity that puts film at the heart of children and young people’s educational, cultural and personal development. We are proud to say that over half of UK schools engage with our exciting programme of film clubs, cinema screenings, resources and training.

Reporting to a Programme Delivery Manager and working closely with a Programme Delivery Coordinator, the Account Support team and with the Learning team, Programme Delivery Officers play a key role in engaging schools and youth organisations, supporting them to deliver the best possible service of learning through and with film, to children and young people. They work alongside the Marketing and Communications and Accounts Support teams on the full Into Film programme, from recruitment to advocacy and deliver an excellent level of customer service. Programme Delivery Officers also work closely with their assigned Programme Delivery Coordinator to develop and plug into a strong national network of organisations including the BFI, FAN and other arts & education bodies.

The successful candidate will have excellent customer services skills; a good understanding of the education market and how teachers can use film to meet their teaching and learning objectives; a good working knowledge of CRM systems; a good understanding of the BFI, the FAN network and other regional film and/or arts organisations, and experience of interpreting and reporting on data. Excellent communication skills, verbal and written, in both English and Welsh is an essential requirement for this role.

Mae cyfle newydd wedi codi yn Into Film yn ein Hadran Gweithredu Rhaglenni a Dysgu. Elusen addysg yw Into Film sy’n rhoi lle creiddiol i ffilm yn natblygiad addysgol, diwylliannol a phersonol plant a phobl ifanc. Rydym yn falch o gael dweud bod dros hanner ysgolion y Deyrnas Unedig yn ymwneud â’n rhaglen gyffrous o glybiau ffilm, dangosiadau sinema, adnoddau a hyfforddiant.

Gan adrodd i Reolwr Gweithredu Rhaglenni a chydweithio’n agos â Chydlynydd Gweithredu Rhaglenni, y tîm Cymorth Cyfrifon a’r tîm Dysgu, mae Swyddogion Gweithredu Rhaglenni’n chwarae rôl allweddol wrth gynnal cyswllt ag ysgolion a sefydliadau ieuenctid, a’u cynorthwyo i gyflawni’r gwasanaeth gorau posibl o ddysgu drwy ffilm a chyda ffilm i blant a phobl ifanc.  Maent yn gweithio ochr yn ochr â thimau Marchnata a Chyfathrebu a Chymorth Cyfrifon ar raglen lawn Into Film, o recriwtio i eiriolaeth, ac yn cyflawni lefel ragorol o wasanaeth cwsmeriaid. Mae Swyddogion Gweithredu Rhaglenni hefyd yn cydweithio’n agos â’u Cydlynydd Gweithredu Rhaglenni dynodedig i ddatblygu a chysylltu i mewn i rwydwaith cenedlaethol cryf o sefydliadau gan gynnwys y BFI, FAN a chyrff eraill ym maes y celfyddydau ac addysg.

Bydd gan yr ymgeisydd llwyddiannus sgiliau gwasanaethau cwsmeriaid rhagorol; dealltwriaeth dda o’r farchnad addysg a sut gall athrawon ddefnyddio ffilm i gyflawni’u hamcanion dysgu ac addysgu; gwybodaeth weithio dda o systemau rheoli cysylltiadau cwsmeriaid; dealltwriaeth dda o’r BFI, rhwydwaith FAN a sefydliadau rhanbarthol eraill ym maes ffilm a/neu’r celfyddydau, a phrofiad o ddehongli data ac adrodd arno. Mae sgiliau cyfathrebu rhagorol, ar lafar ac yn ysgrifenedig, yn Gymraeg a Saesneg, yn hanfodol ar gyfer y rôl hon.

The closing date for applications is 10am Tuesday 4th January 2022.

Lawrlwythwch y Swydd-ddisgrifiad Llawn a Ffurflen Gais i gael mwy o fanylion. Dyddiad cau cyflwyno cais yw 10am, 4 Ionawr 2022.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The successful applicant will must successfully undertake an enhanced DBS check, which will be arranged by Into Film.

Rhaid i’r ymgeisydd llwyddiannus ymgymryd yn llwyddiannus â gwiriad DBS, a gaiff ei drefnu gan Into Film.

APPLICATION FORMS ONLY - NO CVs OR AGENCIES PLEASE

FFURFLENNI CAIS YN UNIG – DIM CV NAC ASIANTAETHAU OS GWELWCH YN DDA

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Stourbridge. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £6,940.07 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £6,940.07 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 29th December 2021

Virtual interview date: 6th January 2022

OVERALL PURPOSE OF THE JOB 

The job holder is accountable for providing a range of administrative services primarily to Sparkle's CEO but also occasionally to other members of the Sparkle Team, for example, the Chair of the Board of Trustees. 

The CEO works out of London, Dubai and Malawi and other members of the Sparkle UK team are home based. Therefore, almost all of the support to be provided is virtual / online. 

RESPONSIBILITIES 

Supporting Chief Executive Officer  

• Provide a full range of administrative support for the CEO which includes, but is not limited to the following activities: 

• Manage the CEOs diary and the schedule meetings

• Manage the CEOs email inbox, answering questions, directing emails as appropriate and referring emails to the CEO

• Oversee projects and seek status updates on work been undertaken by colleagues in both Malawi, UAE and the UK

• Organise events with partners, donors, external bodies

• Attend meetings on behalf of the CEO when the CEO is unable to do so. These meetings may be online or may be physical which may require travel 

• Undertake research about potential partners / donors / other possible opportunities

• Develop PowerPoint presentations and other supporting documentation for meetings

• Prepare memos, letters, invoices, statements and other ad hoc documents as required 

• Where appropriate ensure CEO is briefed ahead of meetings

• Organise travel (UK and international) for CEO

• Ensure subscriptions / memberships are kept up to date and be the point of contact for appropriate bodies etc

• Support CEO with development of proposals and CSR initiatives

• Support CEO with raising profile of Sparkle across the UAE, UK and Malawi through social media, speaking engagements and networking events

• Ensure that all of the work undertaken by the CEO is stored / filed on Sparkles databases in line with any data protection regulations

Supporting Trustees and Trustee Meetings  

• Provide occasional administrative support to members of the Board of Trustees, primarily the Chair of the Trustees 

• Attend quarterly Trustee meetings and any ad hoc Trustee meetings and take note and actions. Support the Trustees by ensuring that all actions are followed up

Organising Sparkle wide events  

• Regularly organise events, which will mainly be online events such as Team Meetings, “Sparkle Getting to Know You” call 

• Working alongside the Fundraising Manager, Volunteer and Admin Officer and the Marketing Officer provide administrative support for Fundraising, Marketing, Volunteers, Client events as required

Budget & Expenses  

• Manage incoming invoices on behalf of Sparkle and liaise with bookkeeper

• Track costs against budget for the CEO reporting back on a regular basis

• Manage all aspects of the CEOs expenses

Point of Contact  

• Answer and deal with Sparkle’s incoming telephone calls and direct messages to CEO online 

WORKING RELATIONSHIPS  

• Ongoing contact, mainly online with the CEO

• Work closely with members of the UK team, the Malawi team and UAE volunteers 

• Regular contact with the Chair of the Trustees and other Board Directors

• Contact with partners and donors

IDEAL EXPERIENCE, SKILLS & PERSONAL ATTRIBUTES 

• Strong affinity with the mission and values of The Sparkle Foundation and the voluntary and charity sector. 

• Ability and willingness to assist in Sparkle fundraising and marketing events and activities   

• Experience of providing administrative support to at least one senior executive

• Good interpersonal skills and customer service skills and the ability to act as first point of contact on a range of questions from external bodies including partners and also Sparkle Trustees, employees and volunteers 

• Ability to plan, meet deadlines and multitask with minimum supervision 

• Friendly, positive and personable manner with a flexible approach

• Highly organised with excellent attention to detail   

• Excellent standard of written English, ability to write clear formal letters and emails   

• Excellent IT skills including MS Office 

• Experience with a CRM system

Start Date: 3rd of January 

About Clear Voice:

Clear Voice Interpreting Services is a language services provider and award-winning social enterprise that delivers instant telephone interpreting, face to face appointments and written translations to businesses and charities across the UK. We have a wide range of clients and a strong reputation in the asylum and refugee support sector. All of our profits go back to our parent charity Migrant Help to support asylum seekers and victims of trafficking.

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for two Part-Time Administrative Assistants to join our team on a Permanent Contract. The post holder will be required to work between the hours of 11am and 3pm.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme. 

The Role

The scope of this role is to provide high quality and timely administrative support to Clear Voice Interpreting Services. The post holder will be required to adopt a pro-active approach towards implementing and maintaining local Clear Voice processes in line with any updated requirements. The main areas of this role will be to provide Clear Voice with the necessary administrative support under the direction of the Clear Voice Head of Operations and Senior Coordinators on a day-to-day basis and the Clear Voice Director overall. This will include:

​• assisting with queries requiring translation or interpretation services
• Connecting calls to interpreters
• the daily management of our busy shared email inboxes
• allocating emails to the appropriate person to deal with
• being the first port of call for our clients, interpreters, and other stakeholders
• providing professional administrative support to the Head of Operations, the Senior coordinators, and the rest of the team
• working effectively within a team and individually

The post holder will work consistently to ensure the continuous development of the Clear Voice admin functions; he/she will ensure that administrative processes, procedures, and customer care are efficient, professional, and consistent at all times. The post holder is expected to contribute to the overall success of the organisation in accordance with Migrant Help's aims and objectives at all times.

Duties and responsibilities

• Through the consistent and high-quality delivery of service, maintain and develop the service's values and reputation in the marketplace

• Effectively triage emails and calls to the relevant departments

• Respond to all stakeholders’ requests in a timely, professional and accurate manner

• Form and maintain positive working relationships with current clients and partners

• Maintain a robust CRM system and database of all interpreters who are registered with the service and Clear Voice customer records

• Maintain the robust and timely recording of processes and meetings

• Support the team with the day-to-day administrative needs of a busy service

• Support the Head of Operations with compiling reports and statistical information as required

• To support and always demonstrate the vision and values of our organisation

• Follow all policies of Migrant Help, as the parent organisation to Clear Voice

• Any other reasonable duties assigned, including administrative and operational tasks within the post holder’s competency

Migrant Help and Clear Voice are committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

• Be able to provide documents to show their right to work in the UK ie valid passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.

• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

Do you want to work for an organisation whose aim is to enrich lives and strengthen communities?  If so, Enable is recruiting Full-Time and Part-Time Sports Assistants to support our Leisure Team.

Location: Wandsworth
Contract Type: Permanent, Full Time (40 Hours) and Part Time (20 Hours)
Salary: £10,935-£21,870
Closing date:  2 January  2022

We are looking for enthusiastic and driven people to join our team and provide opportunities for the community to live a happy, healthier lifestyle.

An excellent opportunity for a proactive person keen to get involved in a wide range of activities across outdoor and indoor sports as well as fitness. With experience of working in a sports facility or another customer care environment, you will be responsible for the day-to-day running of the centre. This will involve reception duties, recording attendance figures and monitoring use of equipment through to preparing equipment for activities and events and ensuring health & safety. You will liaise with individuals, schools and sports clubs to promote our facilities to the local community and increase participation. You must be a clear communicator who prides themselves on providing excellent customer service. You’ll be organised with strong administrative, numerical skills and have experience of dealing with enquiries face-to-face, via telephone and email.

Enable are committed to ensuring the well being and safety of all the pupils and staff, and as such any successful application will be subject to an enhanced check by the Disclosure and Barring Service (DBS)

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. 

Benefits

• 25 Days Annual Leave
• Flexible Working
• Pension Scheme
• Life Insurance
• Eyecare Vouchers
• Free Gym membership
• Season Ticket Loan
• Cycle to Work scheme
• Employee Assistance Programme
• Weekly fruit basket
• Staff Treats
• Weekly Wellbeing Hour
• And more!