Customer service jobs in spelthorne, surrey
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and play a critical role in raising income, stewarding donors and connecting supporters with our purpose.
With a gap in our Philanthropy team and maternity leave expected to begin in March, this 18-month fixed-term role exists to lead and deliver Starlight’s flagship events at a senior level, with immediate responsibility for the Blenheim Ball (April) – the event Tatler refers to as “ society’s smartest ball “chaired by Lady Alexandra Spencer Churchill; and Newbury Race Day (May) – one of Starlight’s longest-standing and most successful supporter events, hosted by Nicky Henderson and his Committee.
This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running and immediately take ownership of two flagship events. Working closely with the Committees, you will bring leadership, strategic judgement and outstanding project management to ensure these events continue to excel in reputation, income and supporter experience.
We are specifically looking for talented individuals who have a short notice period and are available to start in January. Candidates need only apply if available through to April 2026 with no planned significant periods of leave.
The client requests no contact from agencies or media sales.
Thank you!
Build something new. Shape the future. Make a real impact.
The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.
We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.
As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.
This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.
What You'll Do
- Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
- Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
- Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
- Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission
Who We're Looking For
You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.
You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.
Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.
What We Offer
- Build something new: Establish new commercial capability in a respected healthcare organisation
- Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
- Meaningful work: Direct contribution to preventing infections and protecting public health
- Senior leadership role: Strategic responsibility and genuine influence on organisational direction
- Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
- Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion
Why Now?
As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.
Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.
Key Details
- Role: Commercial Director
- Contract: 12-month fixed-term (potential for extension/permanent conversion)
- Hours: Four days per week (0.8 FTE)
- Salary: £42,400 per annum (£53,000 FTE)
- Location: Home-based with regular UK travel
How to Apply
Download the full recruitment pack for detailed role responsibilities and person specification.
To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.
Your covering letter should address:
- Your relevant experience in commercial/business development
- Your track record of revenue generation with specific examples
- Why you're interested in this role and IPS
- How your skills match the person specification
Registered Charity
6 - 10
To collaborate with, educate and bring together policy makers / health & care communities to influence and improve evidence-based IPC practice for all
The client requests no contact from agencies or media sales.
Thank you!
Senior External Affairs Adviser
Contract type: Fixed Term Contract (12 months)
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Home based
Salary range: £43,000 - £48,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups.
Key responsibilities:
- Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission.
- Lead cross-functional external affairs projects that are evidence-based and impactful.
- Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers.
- Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are.
- Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence.
- Collaborate with teams to ensure policy positions are strategic and evidence-based.
- Represent Macmillan at external events, advocating for improvements in cancer care.
- Coordinate campaigns to influence public policy and funding decisions.
About you
The successful candidate will have...
- Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging.
- Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
- Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions.
- Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues.
- Excellent communication skills which are adaptable for external and internal audiences.
- Experience of working in multi-disciplinary teams or on multi-disciplinary projects.
Recruitment process
Application deadline: 23:59 on Tuesday 16th December 2025
Interview date: Virtual interviews will be held on 8th January 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
Registered Charity
More than 1000
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At SATRO our mission is to raise young people's aspirations about their futures, and help equip them with the skills and confidence they need to pursue their goals.
About the role
Crucial to achieving our purpose, great outcomes and meaningful impact are our relationships with businesses. This role is all about raising our profile and building new partnerships with businesses that deliver financial and practical support, be that covering the cost of a programme or school activity, or encouraging colleagues to volunteer.
About you
We are looking for someone with experience of telling stories in a way that engages and inspires, and a track record of winning new business partnerships to support our growth.
You should be a confident and creative communicator, experienced at raising awareness and enhancing profile, great at building relationships and passionate about what we're trying to achieve. We have a focus on STEM industries, so an interest or familiarity would be helpful, but is not essential.
About us
You will be joining a passionate and dedicated team who are committed to harnessing our relationships with businesses to raise young people's aspirations about their future careers, and through those partnerships help them understand employer expectations and develop the skills they will need to be successful.
We offer flexible working arrangements, a fun and supportive working environment and 28 days annual leave plus Bank Holidays (pro rata)
For more details please see the attached role description.
Registered Charity
11 - 20
Inspiring young people about the possibilities and breadth of STEM careers, and giving them the skills and confidence to pursue their goals
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
The Role
We are seeking a dynamic, relationship-driven Philanthropy Manager to lead the growth and development of our major donor programme. Working closely with the Head of Philanthropy and Engagement Events, you will shape and elevate our philanthropy offering, strengthening the foundations, cultivate meaningful long-term relationships, and play a pivotal role in driving significant income growth for the charity.
This is an exciting opportunity for someone with strong major donor expertise, strategic insight, and a passion for changing young lives through sport.
About You
You will bring experience, confidence and creativity to this high-impact role. You’ll be motivated by building a strong pipeline, implementing a prospecting culture and developing strong relationships which in turn secure transformational gifts, and comfortable influencing, collaborating and communicating at all levels – including with high-net-worth individuals.
Benefits
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Critical illness
- Life assurance (death in service)
- Health Cash Plan
- Enhanced maternity and paternity leave pay
- Employee Assistance Programme (Health Assured)
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible working
- Wellbeing plan
Application Instructions
Deadline for applications: 15th December
First round interview, in person 17th or 19th December
Second round interview, online 22nd or 23rd December
Registered Charity
21 - 50
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an exceptional fundraiser who excels at cultivating high-value relationships and securing transformational gifts? Do you enjoy working with senior volunteers and philanthropists who are deeply committed to changing children’s lives?
Step into a pivotal role within one of the UK’s leading philanthropy teams as you lead our flagship Tick Tock Club appeal — inspiring major donors and volunteers to drive extraordinary impact for seriously ill children.
Salary
The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Deliver a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year commitments from high-net-worth individuals and charitable trusts.
- Lead the £20m Tick Tock Club appeal, shaping strategy and driving one of GOSH Charity’s flagship philanthropic initiatives.
- Recruit, inspire and collaborate with senior volunteers, campaign boards and influential supporters to accelerate high-value fundraising.
- Manage a portfolio of donors and prospects, using insight-led approaches to build long-term engagement and maximise impact.
- Oversee campaign events, communications and tailored proposals, ensuring activity aligns with income targets and delivers an exceptional supporter experience.
- Provide motivating line management to a small team, fostering professional development, wellbeing and high performance.
Skills, Knowledge and Expertise
- A strong track record of securing six- and seven-figure philanthropic gifts.
- Experience partnering with senior volunteers and campaign boards on major fundraising initiatives.
- Strategic leadership skills with the ability to galvanise a team around ambitious goals.
- Exceptional relationship-building, influencing and presentation abilities.
- A creative, solutions-focused mindset with resilience under pressure.
Please refer to the full job description below for more information.
About the team
You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role
In this exciting role, you’ll lead the charge in identifying and securing new corporate partnerships across a diverse range of industries. You’ll focus on spotting opportunities, building strong relationships, and opening doors to collaborations that deliver real impact for our cause.
You’ll be part of a team that turns strategy into action – researching prospects, crafting tailored proposals, and negotiating with key stakeholders to bring partnerships to life. You’ll also support high-profile events and initiatives that strengthen our corporate network and showcase the value of working with us.
If you’re a confident communicator with strong writing skills, highly organised, and thrive on managing multiple priorities, this is your chance to make a real difference while growing your career in the charity sector.
What we’re looking for
- Creative and innovative approach to developing new partnership
- Experience with relationship management and partnership development
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Ability to work quickly, accurately and independently, using initiative.
- Negotiating and influencing skills
- Skilled at building collaborative relationships internally and externally.
- Fast learner with strong prioritisation and evaluation skills.
What we offer
- Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
- Flexible working around our core hours of 10am to 4pm
- 25 days annual leave rising with length of service
- Closure at Christmas (additional 3 days)
- Training, support and development opportunities
- Access to discount scheme
- Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes
Registered Charity
21 - 50
Our vision is a world where every child and young person child survives cancer.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
The Role
We are seeking a highly organised, creative and driven Engagement Events Manager to lead the planning and delivery of our established programme of fundraising and stewardship events — including our renowned golf and cricket events portfolio.
The Lord’s Taverners has a proud history of delivering high-quality, high-impact events featuring leading figures from the worlds of sport and entertainment. These events engage our members, inspire supporters, and attract wider corporate audiences. You will help us build on this legacy while developing new event concepts to reach fresh audiences and support future income growth.
This is a fantastic opportunity for an experienced events professional who thrives in a fast-paced environment, enjoys working with volunteers and committees, and is motivated by delivering exceptional supporter experiences.
About You
You will be an experienced events manager with a strong track record of delivering high-quality fundraising events and creating memorable supporter experiences. You’ll be confident managing multiple events at once, comfortable working with high-profile supporters, and energised by collaboration and innovation.
Benefits
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Critical illness
- Life assurance (death in service)
- Health Cash Plan
- Enhanced maternity and paternity leave pay
- Employee Assistance Programme (Health Assured)
- Two volunteering days
- Birthday day off
- Season ticket loan
- Flexible working
- Wellbeing plan
Application Instructions
Deadline for applications: 15th December
First round interview, in person 17th or 19th December
Second round interview, online 22nd or 23rd December
Registered Charity
21 - 50
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
The client requests no contact from agencies or media sales.
Thank you!
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We are working towards a brighter future for everyone with cystic fibrosis by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Our team of dedicated staff, volunteers, and Trustees work alongside people affected by cystic fibrosis to fund life-changing research, promote world-class clinical care, and provide information, advice and support and our work relies on the generous donations of our supporters.
About the role
As Director of Finance and Resources and with an oversight of a £15m budget, we are looking for a strong, corporate business leader operating at a senior level to help take Cystic Fibrosis Trust forward on our exciting journey towards a life unlimited by cystic fibrosis and optimising our finance and resources to deliver maximum impact for people with cystic fibrosis.
You will lead and develop a high performing multidisciplinary team of Heads including Finance, IT, Facilities, People and Organisation Development, Strategy and Business Intelligence, Company Secretariat functions as well as work closely with the Senior Leadership Team, Board of Trustees and other internal and external stakeholders. Please note this is a UK based role.
Your key responsibilities will include:
- Financial leadership of the Trust’s financial management strategy and statutory reporting and audit processes as well as reporting to our Boards and Committees.
- Digital and information systems: Lead IT and Digital development and implementation strategies, including delivery of the new CRM replacement going live in 2026 (MS Dynamics).
- People and Organisation Development: Lead best practice in our people management strategies, policies and practices as well as championing diversity and inclusion and staff learning and development.
- Business planning: Support organisational business planning and strategy development working closely with the CEO, Board of Trustees and our other internal and external stakeholders including people with cystic fibrosis.
- Facilities: Ensure our working environment and facilities support the delivery of our objectives in a cost effective and supportive way.
- Compliance and Governance: Be Company Secretary, ensuring appropriate governance systems and controls are in place and for reporting to relevant statutory bodies. Be responsible for our Data and ensuring compliance with GDPR, have oversight of Safeguarding and oversee complaints management and employment law compliance.
To be the right person for this role, the requirements you will need to meet include:
- To be a qualified accountant (CCAB recognised or equivalent) with minimum five years post‑qualification experience and ongoing CPD.
- Successful experience in a business leadership role to operate at a Director/Board level and as a senior leadership team member.
- Experience of developing effective short and long term business and financial strategies.
- Managing complex budgets, financial modelling and projections.
- Experience of directing, leading and developing multi-disciplinary teams.
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
- In-depth and up to date knowledge of best practice financial management and reporting under the Charity SORP and charity governance practices.
- In-depth and up to date knowledge of best practice HR/people management, knowledge of employment law and Data Protection regulations.
- Strong understanding of IT systems management and development and the ability to champion the use of digital solutions.
- Understanding and commitment to diversity and inclusion and our charitable cause, mission and values.
- Highly numerate with strong analytical and problem-solving skills.
- Ability to travel for work and/or work occasional unsocial hours if required.
Please note that this role will require a satisfactory DBS check before joining us and we will arrange the DBS check for the successful candidate.
You will also need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing and highly supportive team, please get in touch!
Closing date and interview date
Closing date for completed applications is midnight Monday 12 January 2026.
Interviews expected Wednesday 21 and Thursday 22 January 2026.
Please note we reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
No agencies please.
How to apply:
For more details about the job and requirements, please visit our website or use the application button provided.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
Benefits: Benefits include flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
REF-225 504
Thank you!
Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?
This role is an important one to help us build brand and awareness around our mission and goals - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.
At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities.
This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time.
It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.
We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).
It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you're interested in the role.
Applications close at 23:59hours on Sunday 4th January 2026.
Initial interviews will take place on the 9th, 12th or 13th of January 2026 with Mags Rivett, Director, Income & Engagement, and one other peer colleague from within the team. A second interview will follow with Mags and Rob Parkinson, CEO. This will likely be a face to face interview at our offices in London and will be held on Tuesday 20th January 2026 (this date is subject to change).
Registered Charity
11 - 20
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
To facilitate training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
This role is home-based with frequent travel across England
Key responsibilities include:
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Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
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Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
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Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
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Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
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Maintain a consistent and engaging approach across all training experiences.
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Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
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Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
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Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
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Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
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Proven experience in professional facilitation using a range of techniques to engage participants.
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Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
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Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
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Proven ability to deliver training that achieves measurable impact and learning outcomes.
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Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
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Excellent written, verbal, and visual communication skills with high attention to detail.
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Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions:
Q1 - With reference to the job description, describe how your experience and values are a good fit for this role at Kinship? (max 250 words)
Q2 - Tell us about your experience delivering training workshops to diverse audiences. (max 250 words)
Q3 - Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful? (max 250 words)
Q4 - Describe three things which are key to delivering an engaging and high-quality online training session (max 250 words).
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
Don’t go over 2 pages on your covering letter.
Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer- Hybrid
Are you a creative communicator with a passion for purpose-driven marketing?
Join Pilgrims’ Friend Society, a Christian charity with over 200 years of experience supporting older people, as we step into an exciting new season of growth, impact, and innovation. We’re looking for a talented Marketing Officer who’s ready to make a real difference, not just in campaigns, but in people’s lives.
This is your opportunity to bring stories to life, amplify our mission of supporting older people in Christian faith and community, and help shape a brand that reflects care, dignity, and hope. You’ll be part of a collaborative team, driving fresh ideas across digital, print, and events, all while serving a cause that matters.
If you’re strategic, hands-on, and ready to put your creative energy to work for something bigger than yourself, we’d love to hear from you.
Read the job pack here for further details of this fantastic opportunity
Responsibilities:
- Creating and delivering marketing campaigns that raise awareness of our care homes and housing schemes.
- Working with our digital agency to run paid campaigns (PPC, social, lead generation) and supporting traditional methods where effective.
- Managing and updating the website to ensure content is clear, relevant, accessible, and SEO-optimised.
- Collaborating with colleagues across the charity to provide consistent, joined-up messaging.
- Protecting and promoting our brand identity and tone of voice across all materials.
- Using research and insight to understand audiences and identify trends.
- Building strong relationships with colleagues, partners, and communities to deliver joined-up marketing.
- Measuring and reporting on campaign impact using tools such as Google Analytics and social media insights.
- Managing the marketing budget to ensure resources are used effectively.
- Additional duties as required.
Experience/skills:
- Degree or equivalent in Marketing, Communications, or related field.
- Minimum of three years’ marketing experience, including digital campaigns, website management (e.g. WordPress), and SEO.
- Confident communicator with strong writing, editing, and presentation skills.
- Proficient in using Canva or Adobe Creative Suite for on-brand materials.
- Strong organisational skills with the ability to manage multiple projects and deadlines.
- The ability to work independently and with colleagues from across the organisation
- A can-do problem-solving attitude
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
35 hours a week, Monday to Friday.
Benefits:
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 25 days holiday plus bank holidays
- Training & development
- Ongoing support from management
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
Application Requirements:
To help streamline our selection process, please submit the following with your initial application:
CV: Ensure there are no basic errors.
Cover Letter: outlining how your skills, experience, and faith align with the role and our mission
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: the closing date for this post is Wednesday 21st January 2026, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate New Business Lead
Up to £34,000 per annum + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
(Flexible working options available, part-time considered)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.
Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.
This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.
Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.
What we’re looking for:
- A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
- A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
- Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please email your CV & covering letter to us via the link.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.
We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Thank you!
Exciting Opportunity
Fixed Term until the end of January 2027
Regional Manager, North East & Cumbria (0.8 FTE)
We are pleased to offer a fixed-term opportunity within the Lloyds Bank Foundation due to the current Regional Manager taking a secondment.
This is a part-time (4 days per week) position, working from home, with regular travel across North East & Cumbria and to London. The post holder must live in the North East or Cumbria.
About the Role
Are you passionate about supporting local charities and driving community-led change? The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
As Manager for North East & Cumbria, you’ll:
- Build trusted relationships with local charities, helping them grow stronger and more resilient.
- Support organisations to identify and overcome challenges, connecting them with resources and opportunities.
- Champion community-led change and ensure our work is shaped by the communities we serve.
- Collaborate with partners, stakeholders, and colleagues to maximise the impact of our investments.
About you
You’ll have extensive knowledge of the voluntary sector, experience supporting local charities, and excellent relationship-building and organisational skills. You’ll be proactive, collaborative, and comfortable navigating change.
You’ll be responsible for managing a portfolio of relationships with charitable partners and collaborating with other charities.You will support our charity partners in becoming more resilient and stronger, enabling them to thrive beyond the duration of their relationship with us. You will do this by building trusted relationships with them, supporting them to identify their most pressing organisational challenges; and help them overcome the challenges by building the knowledge, skills and capabilities of staff and trustees. You will work with charities, CICs, and partnerships to identify the most appropriate form of support to respond to the identified priorities. Further information about LBFEW and our approach to supporting charity partners can be found on our website under the 'Development' section.
You’ll be the face of the Foundation in the area, able to build strong and trusting relationships and be an advocate for community organisations across the patch. You’ll have a good understanding of the operating environment in the North East & Cumbria with well-established networks across the patch. You will also play a pivotal role in sharing learning, intelligence and insights to ensure the Foundations’ strategy development, delivery and relationship with the Lloyds Banking Group considers regional needs and the operating context of our funded partners.
If you have experience working with or in the voluntary, community or social enterprise sector and are creative, adaptable, resilient, flexible in your approach, keen to learn and hungry for change, then this could be the role for you!
About the Foundation
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with local charities and community-led organisations, connecting people, and providing money and resources so that communities can thrive.
This is an exciting time to join Lloyds Bank Foundation. We are coming to the end of our strategy period and, under the leadership of a new CEO, we are developing and rolling out our new strategy, brand and values. We believe this will enable us to turbocharge our work, allowing us to have an even bigger impact to create social change and cohesion and ensuring people in England and Wales are in a good place.
We encourage applications from all sections of our diverse community, irrespective of age, disability, sex, gender identity, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership. We want an inclusive organisation that reflects our community and where everyone feels empowered to bring their authentic selves to work. We believe our organisation will be a better, more creative and innovative place to work if we can harness the benefit of different perspectives.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you need any adjustments such as our application form in an accessible format such as a Word document, or for any part of the recruitment process, please email us in confidence to discuss this.
How to Apply
· Closing date: 23:59 on 18 December 2025
· 1st Interview (Newcastle, venue to be confirmed) 13th January 2026
· 2nd Interview (online) 19th January 2026
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.
Deadline: Sunday, 4th January 2026
Interviews: The first interview round is scheduled online for 14th and 15th January 2026. A second in‑person round may follow, with the location based on the applicant’s address.
Start date: Ideally February 2026
Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
- Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
- Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
- Support programme staff to develop local partnerships, through businesses and public sector links.
- Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria:
The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
- Ability to manage a varied workload and work on your own initiative.
- Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
- Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
- Able to demonstrate resilience when challenges arise.
- Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
- Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
- Is able to collaborate effectively with team members and external stakeholders.
- Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
- Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
- Committed to equality, diversity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
- Experience in corporate (or other) fundraising.
- Experience in a sales-based role.
- Experience in using databases.
- Evidence of an interest in education and/or the third sector.
Registered Charity
51 - 100
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.