Customer Service Volunteer Assistant Google Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Posting: Marketing Assistant Volunteer (SEO Focus)
Company: Kobu Smart
Location: Flexible (Remote)
Who We are
Kobu Smart Ltd was found it by Covid period, focus on Computer Repair Services in a friendly way and the commodity from your house or business local. Now we can mention it as an IT-managed services provider. We compromised of professional IT specialists responsible for providing guidance and sharing relevant information with personal or business persons.
At KOBU SMART, we always look for improvements in all aspects of the business environment, or perhaps any particular Home User needs to improve the network at home.
We are a small and fresh team that has been working in the IT industry for years. In 2020, we decided to launch our business idea and share our knowledge and experience with those customers who need help understanding the meaning of Information Technology nowadays.
Our mission to this particular role
Kobu Smart, a dynamic and rapidly growing technology company, is seeking a proactive and talented Marketing Assistant with a strong focus on SEO strategies. As we continue to expand our reach and innovate within the industry, we are looking for an individual who can contribute creative ideas and execute effective SEO tactics to enhance our online presence and drive traffic to our platforms.
What you’ll be doing
Responsibilities:
- Collaborate with the marketing team to develop and implement comprehensive SEO strategies to increase organic traffic and improve search engine rankings.
- Conduct keyword research to identify high-value target keywords and optimize website content accordingly.
- Perform on-page and off-page SEO optimization, including meta tags, URL structures, internal linking, and backlink acquisition.
- Monitor and analyze website performance using tools such as Google Analytics and Google Search Console, and provide regular reports and insights to the team.
- Stay updated on industry trends and algorithm changes to adjust strategies accordingly and maintain competitive advantage.
- Assist in the creation of compelling content optimized for SEO, including blog posts, articles, and landing pages.
- Collaborate with cross-functional teams, including content creators, designers, and developers, to ensure SEO best practices are implemented throughout all digital assets.
- Support marketing campaigns with SEO insights and recommendations to maximize their effectiveness.
- Provide support for other marketing initiatives and projects as needed.
Qualifications:
- Bachelor's degree in Marketing, Communications, or related field.
- Proven experience in SEO strategy development and implementation, preferably in a technology or SaaS company.
- Strong understanding of search engine algorithms and ranking factors.
- Proficiency with SEO tools such as SEMrush, Moz, Ahrefs, or similar.
- Excellent analytical skills and ability to interpret data to drive informed decisions.
- Creative thinking and problem-solving skills, with a proactive approach to identifying opportunities for improvement.
- Effective communication skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with content management systems (CMS) such as WordPress or Drupal is a plus.
- Passion for technology and innovation.
What skills and experience you’ll bring us
We’re all about learning and development here at Kobu Smart, so we don’t expect you to know everything to apply to us! Whether you’re an undergraduate looking to gain real world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.
Things to be considered
This is a remote position with flexible working hours. If you are passionate about SEO and ready to take on a challenging and rewarding role in a dynamic environment, we want to hear from you.
Kobu Smart is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.
Be aware, this job is unpaid, but has annual compensations for the great job performance maintenance for the company, or promotional to another internal jobs in the organization. We aim to pay £100 per annual as minimum if you release a good performance activities in the company.
Misc.
Reports to: Marketing Executive & Business Development Manager
Reporting to you: n/a
Hours per Week: 10hrs/week
Job Type: Volunteer
Salary: From £100.00 per year
Expected hours: 10 – 15 per week
Benefits:
- Work from home
Schedule:
- Flexitime
Supplemental pay types:
- Performance bonus
Education:
- A-Level or equivalent (required)
Experience:
- B2B marketing: 1 year (required)
- SEO tools: 1 year (required)
Work Location: Remote
The client requests no contact from agencies or media sales.