Customer service volunteer roles in birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.
Overview
We are seeking a passionate and dedicated Fundraising Volunteer to join our team. The ideal candidate will play a vital role in developing and implementing fundraising strategies to support our mission. This position requires excellent communication skills, a strong ability to build relationships, and a commitment to achieving fundraising goals. The Fundraiser will engage with various stakeholders, including donors, volunteers, and community members, to promote our cause and secure financial support.
Duties
- Develop and execute fundraising campaigns that align with the organisation's objectives.
- Cultivate and maintain relationships with current and prospective donors through effective communication and engagement strategies.
- Utilise software tools such as Raiser's Edge for tracking donations, managing donor information, and reporting on fundraising activities.
- Collaborate with the marketing team to create promotional materials that highlight fundraising initiatives.
- Organise fundraising events, including planning logistics, coordinating volunteers, and ensuring successful execution.
- Conduct outreach efforts to engage the community and raise awareness about the organisation's mission.
- Provide exceptional customer service to donors and stakeholders, addressing inquiries and fostering positive relationships.
- Monitor market trends in fundraising to identify new opportunities for growth and engagement.
Qualifications
- Proven experience in fundraising or a related field is preferred.
- Strong skills in relationship management and public relations.
- Proficiency in using software tools such as Raiser's Edge or similar fundraising platforms.
- Excellent verbal and written communication skills with an ability to engage diverse audiences.
- Demonstrated ability to work collaboratively within a team environment while also being self-motivated.
- Strong organisational skills with attention to detail in managing multiple projects simultaneously.
- A passion for the organisation's mission and a commitment to making a positive impact in the community.
Job Type: Part-time
Pay: Up to £1.00 per year
Expected hours: No less than 2 per week
Benefits:
- Work from home
Experience:
- Fundraising: 1 year (preferred)
Work Location: Remote
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
If you would like to help us develop our digital fundraising and our online offer, would you like to join our fundraising and communications teams in creating and implementing a strategy? We would love to hear from anyone with experience of fundraising online or with enthusiasm and a desire to test things out and learn as you go along. Recently we raised over half a million pounds through our Crowdfunder. Now we are looking to create a sustainable medium term income stream online.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional in digital fundraising expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising advisors wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
If you are a professional fundraiser and would like to help but are short on time, we would love to hear from you even if you are unable to get deeply involved. We would appreciate one-off or ongoing advice on the phone, online or in person. We would welcome feedback on our fundraising strategy and past applications, any advice about trust and grant fundraising, and any other advice you can give.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in funding strategy, writing grants for funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
Do you have experience organising events, or would you like to get some? Our past fundraising activities have included pub quizzes, a photography competition and exhibition, sale of locally made jeans and more. If you’re buzzing with ideas of how to raise money or are keen to get stuck in and help to make some events happen, we would love to hear from you.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
We are seeking dedicated innovative thinkers, event superstar planners, and fundraising heroes to join our Events & Fundraising Team at Emerge Worldwide. Our goal is to develop impactful events that generate essential support to protect children and young people from sexual exploitation.
The role will:
- Design and deliver memorable events
- Engage local communities and sponsors
- Promote our mission broadly
- Raise life-changing transformative funds
Your expertise and ideas can help us make an impactful difference to lives.
Join us and contribute to the protection of vulnerable children, young people and women.
What are we looking for?
We’re seeking volunteers with experience in Events - designing, researching, planning, delivery, and Community Engagement. We are also seeking volunteers who have fundraising experience including working around sponsorship.
We are looking for volunteers who have:
● Experience in planning successful events and activities.
● Experience of fundraising in the charity sector is desirable but not essential.
● Reliable, organised with good timekeeping.
● Able to work independently and proactively as well as in a team.
● Clear and confident in communication.
● Excellent working knowledge and comprehension of written English.
What you will gain:
By volunteering with us, you’ll experience the profound impact of helping communities, be part of a movement changing lives across the UK, gain experience in advocacy, and work with a team passionate about protecting children, young people and women against exploitation and trafficking.
Impact of Role
1. Fuelling the Mission
- Every event organised and every pound raised goes directly towards programmes that protect and empower vulnerable children and women.
- Volunteers help generate the funds that allow Emerge Worldwide to deliver training in schools, create resources, and support awareness campaigns.
2. Expanding Reach & Awareness
- Events are not just about money — they also raise the charity’s visibility and influence.
- By helping to plan and run events, volunteers spread the message of exploitation prevention to a wider audience, attracting new supporters and partners.
3. Building Community & Partnerships
- Volunteers help bring people together through fundraising dinners, charity runs, community fairs, and awareness campaigns.
- These events build a sense of shared purpose and create lasting relationships with donors, schools, businesses, and local communities.
4. Creating Memorable Experiences
- With creativity and enthusiasm, volunteers help design fun, inspiring, and impactful events that engage people’s hearts.
- These experiences encourage people to give generously and stay connected to the cause long-term.
5. Sustaining the Charity’s Growth
- By contributing to fundraising targets, volunteers ensure Emerge Worldwide can expand its projects, train more schools, produce more resources, and campaign for systemic change.
- This means their behind-the-scenes efforts translate into life-changing impact for survivors and prevention for those at risk.
We are a welcoming team, dedicated to creating a positive and engaging volunteer experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.
Please note that we will request references, and a DBS check will be required due to the nature of our work.
Registered Charity
Raising awareness and prevention on sexual exploitation & sex trafficking. Amplifying our voice until freedom is experienced for all women and girls.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ever been told you have a calming presence or you're great at putting individuals at ease?
Join as a volunteer friend at the QE Hospital in Birmingham. You don’t need a medical background or all the answers – just a kind heart, a listening ear and a little time to give. Be there when it matters and join our Companion Volunteer Team
What you’ll do:
- Visit different patients at QE Birmingham Hospital
- Offer thoughtful and light-hearted conversation
- Create a sense of calm over a cup of tea/coffee
- Listen to stories, memories, or just talk about the everyday
You’d be a great fit if you’re:
- Patient and non-judgmental
- Emotionally steady in sensitive moments
- Able to commit to 3 hours a week
- Comfortable with email and completing a brief visit report
- Respectful of boundaries and confidentiality
What you’ll gain:
- A deep sense of purpose
- Thorough training and continued support
- A friendly network of volunteers
- Recognition for your time
- Expenses reimbursed monthly
Kindness doesn’t have to be big to be life changing.
Need more information?
If have questions about this opportunity or just want to understand what it's all about before applying, please get in touch.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Intern Position Description
We're seeking twenty-five driven and resourceful Fundraising & Grant Writer Interns (Unpaid) to join and support our mission through strategic fundraising, grant applications, and investment. This role is ideal for a self-starter who excels in a dynamic sales and marketing environment, striking a balance between independent work and collaboration. You will play a key role in securing funding opportunities by supporting grant applications, refining pitch materials, and identifying potential funders and investors.
Our internships
Our internships are primarily designed for students and recent graduates seeking practical work experience to enhance their skills and career prospects. If you are a foreign student, please check with your institution and seek legal advice to ensure compliance with the conditions of your student visa, as we don't give legal advice on student visas.
Duration:
Our internships can vary in length, ranging from six months to a year, with many lasting two years or more. Time commitment is 10-20 hours per week (flexible based on project needs).
Paid vs. Unpaid:
We only offer Unpaid internships due to financial constraints. If you come from a low-income background or are a care leaver, please get in touch with us to discuss whether we can cover your expenses.
Intern Key Duties and Responsibilities:
Interns work under supervision and don't have full responsibilities. You will combine studies and work to gain practical experience.
- Grant & Funding Applications – Assist in searching, writing, editing, and submitting funding and grant proposals to secure funding.
- Investment Opportunities – Identify and support AHO for investment programmes and funding opportunities.
- Pitch Deck & Business Plan Enhancement – Edit and refine pitch decks, business plans, and executive summaries to make them funder and investor-ready.
- Developing and executing marketing strategies involves researching target funders, donors, and investors; analysing market trends; and creating plans to reach potential customers.
- Managing marketing campaigns involves overseeing the creation of marketing materials, coordinating promotional activities, and managing budgets.
- Creating content involves writing website copy, blog posts, social media updates, and other marketing materials.
- Managing social media involves creating and scheduling posts, engaging with followers, and monitoring social media performance.
- Investment & Funding Sourcing – Research and identify potential investment funds and donor opportunities for AHO projects and programmes.
- Content & Proposal Development – Tailor responses for funding applications and update existing materials to align with specific opportunities.
- Analysing results: This involves tracking key performance indicators (KPIs) and reporting on the effectiveness of marketing campaigns
Training and Personal Development
We will enrol you on the following courses during your time with us:
- Level 1: Award in Volunteering (Ofqual, Gateway Qualifications accredited)
- Certificate in Grant Writing for Non-Profits (Training Express, CPD)
- Graduate Certificate in Grant Writing (London School of International Business)
- Professional Certificate in Healthcare Grant Writing, London School of Business and Administration
- Workshops, webinars, and boot camps in fundraising and grant writing as part of your continuous professional development.
Qualifications and Experience
No prior experience in fundraising and grant writing is required, but you must possess the following to be accepted:
- Qualification: Studying or a recent graduate in any subject at an accredited UK university or college
- Communication: Excellent verbal and written communication skills are essential for interacting with funders, potential donors, and investors, as well as for creating marketing materials and communicating effectively with stakeholders.
- Persuasion and Negotiation: The ability to influence funders, potential donors, and investors and secure deals is crucial.
- Creativity: Developing innovative marketing campaigns and content requires a creative approach.
- Interpersonal Skills: Building rapport and establishing strong relationships with clients, colleagues, and other stakeholders is vital.
- Sales and Marketing Techniques: Understanding and applying various sales and marketing techniques to achieve targets.
- Product Knowledge: Having a thorough understanding of the products or services being sold.
- Analytical skills: The ability to analyse data and track campaign performance is crucial.
- Adaptability: Being able to adjust to changing market conditions and customer needs
- Organisational skills: Managing multiple tasks and campaigns requires strong organisational skills.
- Pitch deck: Crafting compelling business plans and pitch decks
- Accelerator and Investment: Completing startups for accelerators or investments
- Copywriting: Strong copywriting and business writing skills with exceptional attention to detail
- Time Management: Effectively managing their time and workload to meet deadlines.
This is an excellent opportunity for someone passionate about fundraising, social impact, and business development. If you're eager to apply your skills to drive meaningful change, we'd love to hear from you!
Only applications made using CharityJob will be accepted. CVs without a cover letter will not be considered.
Non Charity Employer
21 - 50
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
How often will I be needed?
- 4 Hours per Event
Key requirements
- 1 reference
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people • An empathetic and professional manner. • Good communications skills with active listening. • An interest in helping people access the information they need.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are creating a fundraising strategy for our next phase of work: an exciting programme of community projects. If you have experience of planning or running fundraising campaigns, we would love to hear from you. Our community-led strategic process, as well as all of our work, is open for everyone to participate in.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AHO Head of Fundraising (unpaid, Volunteer role)
Responsibilities and Duties
The Volunteer Head of Fundraising assists the Director of Fundraising in developing and implementing a comprehensive multi-year funding strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date funding pipeline.
The Volunteer Grants Head assists the Director of Fundraising to:
- Develop and drive a multi-year fundraising strategy to support the organisation's growth ambitions. To include a mix of both existing and new income streams and the resources needed to reach the goals.
- Work with the CEO, Director of Fundraising, and Grant Managers to implement the strategy in a coordinated and effective way.
- Create and maintain the fundraising pipeline, keeping it up to date in the CRM, in collaboration with other Volunteers and staff members.
- Lead on fortnightly Business Development meetings to keep everyone aligned and updated.
- Lead the development of new income streams, including government procurement opportunities and individual donations.
- Collaborate with senior leadership to ensure alignment between income generation and programme delivery.
- Work closely with the Board of Directors to establish and leverage networks and opportunities.
Essential Skills, knowledge, and behaviours:
- Proven track record of developing and delivering successful fundraising strategies at a senior level.
- Proven track record of meeting or exceeding income targets across multiple income streams.
- Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising
- Strong leadership and people management skills with experience developing high-performing teams
- Excellent relationship-building skills with the ability to engage a wide range of stakeholders
- Financial acumen, including budgeting, reporting, and performance analysis
- Exceptional written and verbal communication skills, including bid writing and donor presentations
- Strategic thinker with a proactive, innovative, and resilient approach
- Knowledge of fundraising regulation, GDPR, and best practice in supporter stewardship
Please note that this is an unpaid role. Don't apply if you plan to negotiate a pay or deal. Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.
For the full role description and other volunteer opportunities, please visit our website.
How to apply
Please apply by submitting your CV and cover letter using the Charity Job system. If you use any method other than the one specified, we will not review your application.
Please apply by submitting your CV and cover letter using the Charity Job system. If you use any method other than the one specified, we will not review your application. CV without a cover letter will not be processed.
Non Charity Employer
21 - 50
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
How often will I be needed?
- 4 Hours per Event
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
-
Currently looking for applicants within the Belfast area Only
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people • An empathetic and professional manner. • Good communications skills with active listening. • An interest in helping people access the information they need.
Thank you!
Who They Are
The ExtraCare Charitable Trust is a UK charity that has supported older people for over 35 years. Guided by the vision of better lives for older people, the Trust delivers integrated retirement communities offering an alternative approach to later living that challenges societal perceptions of ageing.
Its holistic model, supported by research with Aston and Lancaster Universities, has demonstrated significant benefits for residents and wider society. As pioneers of supported independent living, ExtraCare prides itself on delivering best-in-class retirement living opportunities and advocating for older people.
Since 1988, the organisation has developed retirement villages and smaller housing schemes, prioritising the wellbeing, happiness, and fulfilment of residents. Today, ExtraCare is the UK’s leading not-for-profit developer of housing for over-55s, operating 14 retirement villages and four smaller schemes, supporting more than 4,329 residents in 3,778 homes.
The Role
ExtraCare is seeking a new Chair of the Board of Trustees to provide strategic leadership, ensure effective governance, and work closely with the Chief Executive and Trustees in delivering the charity’s vision, mission, and values. Applications are welcomed from individuals across a wide range of backgrounds to strengthen the diversity of the Board.
Person Specification
-
Previous non-executive Board experience in a customer-focused organisation (charity or housing sector experience not essential).
-
Clear understanding of the respective roles of the Chair, Board, and Chief Executive.
-
Proven leadership track record within an organisation of comparable scale and complexity.
-
Strong governance knowledge and accountability within regulated sectors.
-
Business acumen, including strategic planning, financial oversight, risk and performance management, and service development.
-
Understanding of operating within a regulated environment.
-
Commitment to the principles of a social business and the charity’s operating context.
-
Experience representing an organisation externally, including public speaking.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings
Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.
How often will I be needed?
- 5 Hours per Week
Key requirements
- This role requires an enhanced criminal record check and 2 references.
Location
Region
- Yorkshire and the Humber, East Midlands, North West, South East, West Midlands, North East, South West, Greater London
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
We seek a Web Manager (Unpaid Volunteer) to support our website upgrade, digital and fundraising strategy, manage WordPress sites, optimise user experience, and drive results through improved web performance. You'll identify new projects to develop innovative products that generate revenue for the business. This is a key role in which your expertise in digital marketing, web management, SEO and traffic conversions is required.
Key Responsibilities:
- Manage and optimise WordPress sites: Ensure consistency in brand messaging across all web properties, optimise user experience (UX), and maximise conversion opportunities.
- Revamp donation system: Develop our new fundraising system using Stripe donations and ensure compliance to prevent scam donations and money laundering.
- Regular updates and improvements: Stay ahead by reviewing and updating web presence, emerging trends, and best practices.
- Develop and install a Membership system for people joining AHO. AHO is becoming a membership organisation to empower members to decide how AHO is managed and to generate income through membership fees.
- Build and develop an Online Shop. The first stage is a Virtual Online Shop selling project items instead of money, for example, selling bricks to build a hospital instead of asking for money. The second stage is an Online Shop selling physical African foodstuffs, clothing, etc..
- Design and build health tools, such as BMI Index scales, health quizzes, medical screenings, assessments, and questionnaires, to enhance the website's interactivity and educational value.
- Expand and add new sections to the current website, such as the Projects and Impact sections, showcasing our projects and their impact through stories, videos, and case studies.
- Performance Optimisation: Enhance search engine rankings and overall website performance using expert-level SEO.
- Analytics and reporting: Track and analyse web traffic, sales metrics, and marketing data to measure success, forecast trends, and provide actionable insights to the bus.
References
Due to the nature of this role, references will be sought before the interview and offer. We will conduct enhanced DBS checks for criminal convictions and local police cautions.
VOLUNTEERING IS NOT A PAID JOB
All our Volunteer Opportunities are unpaid or unsalaried. Do not apply if you seek a paid position or intend to negotiate a compensation package with us. Volunteering allows individuals to contribute their time to society at no cost while gaining the experience they need when applying for future paid positions.
Non Charity Employer
21 - 50
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date:
We are reviewing applications on a rolling basis and applications will be reviewed as they are received.
The Role:
We are currently seeking a Finance Trustee to join our Board as Treasurer. It’s a voluntary role that requires a committed individual with financial expertise to take a collaborative approach, supporting our Trustees, our Head of Finance and Governance, and our management team to oversee the financial affairs of our charity and ensure that they are legal, constitutional, and within accepted accounting practice.
Our Organisation:
Greener and Cleaner delivers locally but thinks, and influences, nationally. Our vision is greener, healthier, better connected communities across the UK. We seek to achieve this through normalising 360-degree sustainable living, bringing the community together to make changes that can deliver a big impact. We have a non-judgemental peer-to-peer approach, so that all elements of the community feel empowered to take action in how they live, work, and play and in how they use their voice to push for change.
Treasurer Role:
The primary role is to ensure alongside other Trustees that they accept ultimate responsibility for the affairs of G&C and ensure that it is solvent, well run, and delivering the charitable outcomes for which it has been set up. As well as fulfilling the duties of a Trustee, the Treasurer ensures that effective and appropriate financial measures, controls, and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
- Overseeing the presentation of budgets, internal management accounts, and annual financial statements, as produced by the finance team or others where appropriate, to the Board of Trustees
- Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
- Liaising with any paid staff about financial matters, as appropriate.
- Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
- Overseeing financial controls and adherence to systems.
- Drawing any major financial concerns to the attention of the trustee and the management team.
- Ensuring that the charity has appropriate reserves in line with its reserves policy, and monitoring and advising on the financial viability of the charity.
- Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process.
- Ensuring that the charity has an appropriate investment policy and that investments and assets are maximised.
- Leading on the appointment of and liaison with external auditors.
- Overseeing the development and implementation of systems for appraising, mitigating, and reporting corporate risk.
- Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies – for example, the Charity Commission and/or the Registrar of Companies.
- Keeping the board informed about its financial duties and responsibilities.
- Supporting other Trustees in understanding the charity’s financial position and decision making.
- Contributing to the fundraising strategy of the charity and its ethical fundraising policy.
- Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.
The Person We’re Looking For:
- A finance professional with a firm understanding of charity finance and some experience of fundraising and pension schemes.
- Knowledge of charity fundraising, bid writing, and/or other income generation and/or securing funding through creation or leveraging of partnerships and networks (at a national or local level).
- A strategic thinker with an ability to balance risk and opportunity and the skills to analyse proposals and examine their financial consequences.
- Clear communicator with the ability to explain financial information to members of the Board and other stakeholders.
- Willing to play an active role in areas such as forecasting, setting budgets, and liaising with auditors.
In addition, the Treasurer will also have the responsibilities and qualities of all Trustees.
Responsibilities of All Trustees:
- Demonstrating a commitment to G&C’s objectives
- Contributing to setting the strategic goals and monitoring performance by active participation in Board discussions and decision-making
- Actively assisting the charity to build their connections and partnerships for the purposes of most effectively delivering their goals and fundraising
- Ensuring that G&C complies with its governing documents, the law, and all other relevant documentation
- Helping to identify risks and ensuring appropriate controls are in place
- Helping the Board to make sound decisions by making available their own personal knowledge and experience
- Assisting the Chair to appoint and appraise the performance of the Senior Leadership Team members
- Sharing relevant skills and expertise with the Senior Leadership Team members
- Making all reasonable efforts to attend Board meetings, away days, development meetings, publicity events, and other such public functions as requested by the Chair
- Ensuring the charity’s focus on equality, diversity, and inclusion remains at the heart of its strategy and delivery
Trustee Person Specification:
In addition to the Treasurer role specific above, our Trustees will ideally also demonstrate the following:
- A commitment to the objectives and activities of G&C
- A willingness to devote time and effort to G&C beyond attending board meetings
- Have strategic vision, an ability to think creatively, and an appropriate level of financial literacy
- Understanding of and acceptance of the legal duties, responsibilities, and liabilities of their position
- Have good independent judgement
- Be willing to effectively act as part of a team
- Adhere to the Nolan Principles of public office: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
- A willingness to allow the Employee/s to make reasonable decisions and to act within the limits prescribed by the Board
To Apply:
To see the full job advertisement with details on how to apply, and to learn more about the role and our organisation, please see the attached supporting documents.
