Customer Service Volunteer New Store Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise.
There are many different ways you can help and even a couple of hours a week will make a difference.
As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.
What skills do I need?
- Are you a team player?
- Do you enjoy building relationships with people?
- Will you go the extra mile when it comes to customer service?
If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We can offer you the chance to:
- Develop fantastic retail skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Friendly
- Enjoy working as part of a team and with the public.
- Want to develop customer service skills.
- At least 18 years old.
Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
To apply for this role please visit Volunteering with PDSA - PDSA
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
The client requests no contact from agencies or media sales.
Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Are you calm, collected and happy to chat on the phone? Join the volunteer team at our new brislington furniture store. With support from the shop team, you will be the first point of contact for customers, helping them with any phone or online enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests. This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund lifesaving research.
Typical tasks include:
· Dealing with face-to-face, phone and online enquiries, supported by the team
· Reception and front of house duties, helping around the cashier desk
· Completing administration procedures accurately
· Arranging collections of donations via our local van teams
Volunteering with the British Heart Foundation comes with plenty of benefits too…
· A 25% discount on donated goods and 10% discount on New Goods in our shops
· Unlimited, free, and confidential support by Retail Trust
· Access to training and development
· Reasonable travel expenses reimbursed
· Refreshments available
· Volunteer certificates, references and long service awards provided
· Access to discounts with other retailers
Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Discovery Catering Volunteer Wanted
- Do you have a passion for vegan & vegetarian food?
- Do you enjoy being part of a team?
- Do you thrive watching others grow in confidence?
Then this is the volunteering opportunity you’ve been looking for!
We are looking for a volunteer to help support us during our monthly pop-up cafes.
The role is a great opportunity for someone with a love of cooking to share their skills and/or learn more about vegetarian and vegan cooking.
As a volunteer for bemix you are also part of our wider social movement, working to achieve equality for people with learning difficulties and/or autism.
Role and responsibilities
Main aim: To support the group members prepare and serve vegetarian and vegan meals, including greeting customers and taking payment for meals at our monthly pop-up cafe.
Location: Westgate Hall, Canterbury City Centre.
Salary: This position is unpaid.
Expenses: Reasonable travel expenses can be reimbursed. Please let us know details about where you will be travelling from and how much this will cost, when you apply.
Hours: Between 4 to 6 hours per month. 10am – 2pm / 4pm. Working with the Discovery Catering team one day each month, on a Tuesday.
Start date and Duration: To start as soon as possible, once DBS and References have been received and continue on an ongoing basis subject to regular reviews.
To read more about the role or if you have any questions please go to our website.
Applications close on Monday 22nd April 2024
We will do our best to let you know the outcome of your application by the end of the day on Monday 29th April 2024.
We are people with and without learning difficulties and/or autism, working and learning together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.
You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.
As a welcome desk volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
- Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
- Address visitor questions and needs both over the phone and face-to-face
- Have good communication skills and be able to work with other volunteers and staff as part of a team
- Have an eye for detail and a flexible attitude
- Have a good understanding of computers (Microsoft Office) or the willingness to learn
- Process payments
- Support various administrative duties
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What you can expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet a network of like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise.
There are many different ways you can help and even a couple of hours a week will make a difference.
As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.
What skills do I need?
- Are you a team player?
- Do you enjoy building relationships with people?
- Will you go the extra mile when it comes to customer service?
If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We can offer you the chance to:
- Develop fantastic retail skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Friendly
- Enjoy working as part of a team and with the public.
- Want to develop customer service skills.
- At least 18 years old.
Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
To apply for this role please visit Volunteering with PDSA - PDSA
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise.
There are many different ways you can help and even a couple of hours a week will make a difference.
As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.
What skills do I need?
- Are you a team player?
- Do you enjoy building relationships with people?
- Will you go the extra mile when it comes to customer service?
If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We can offer you the chance to:
- Develop fantastic retail skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Friendly
- Enjoy working as part of a team and with the public.
- Want to develop customer service skills.
- At least 18 years old.
Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
To apply for this role please visit Volunteering with PDSA - PDSA
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise.
There are many different ways you can help and even a couple of hours a week will make a difference.
As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.
What skills do I need?
- Are you a team player?
- Do you enjoy building relationships with people?
- Will you go the extra mile when it comes to customer service?
If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We can offer you the chance to:
- Develop fantastic retail skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Friendly
- Enjoy working as part of a team and with the public.
- Want to develop customer service skills.
- At least 18 years old.
Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
To apply for this role please visit Volunteering with PDSA - PDSA
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to help end food poverty and tackle climate change and CO2 emissions in Greater Manchester, whilst at the same time gaining valuable CV-enhancing experience and skills?
What we offer you
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Induction, training and support from the staff of FareShare and its parent charity, EMERGE 3Rs.
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Practical experience and transferable skills in warehousing and food redistribution.
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Reimbursement of out-of-pocket expenses – up to £5.80 for travel and up to £3 for lunch, upon completion of a 4 hour shift. (We can also provide you with lunch if you don't bring your own).
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A reference after 2 months with us.
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An understanding of warehousing and logistics, and the importance of food surplus and recycling initiatives to both the community and the environment.
As a sustainability charity, we take surplus food that's donated to us by manufacturers and retailers and redistribute it to people in need across the city region. The front line initiatives we support include food banks, schools, community groups and charities who, in turn, help people who are disadvantaged by poverty.
Our vital work supports people experiencing extreme hardship and prevents perfectly good food going to landfill, where it would otherwise contribute to climate warming.
We need helping hands in our busy warehouse to receive and catalogue supplies, to load and unload vans, and to prepare orders for delivery. In return we offer training and support to help you obtain skills and experience to boost your CV if you are seeking work. If you're not aiming for employment, volunteering with is is rewarding in many other ways; offering an opportunity to make new friends, keep physically active and
This role is vital to the work of FareShare, ensuring that the food delivered to our warehouse is correctly sorted, labelled and organised into orders placed by our charities and community groups, (who we call Community Food Members).
It is perfect for someone who is:
a) Looking for a practical activity.
b) Looking for experience and skills to gain employment in the food industry, warehousing and customer service.
c) Wanting to help their community and/or help tackle global warming.
d) Wanting to make new friends.
e) Wanting to keep busy and/or physically fit.
Our volunteer opportunities are available Monday to Friday, for a whole or half day, with shifts between 8:30-am - 12:30pm and 12:30 - 4:30pm. Volunteers are typically involved for one day a week.
What will I be doing?
Receiving, sorting, cataloguing and storing chilled and ambient surplus food in a warehouse, and preparing orders for delivery. You’ll also assist customers when they come to pick up their orders.
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Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.
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Sorting and unpacking deliveries, categorising and recording food.
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Assembling food orders placed by charities and community groups.
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Assisting our Community Food Members with their food order collections.
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Maintaining health and safety and food hygiene standards.
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Helping with cleaning and other tasks as identified by warehouse staff.
Person Specification
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Must be physically fit to carry out tasks including lifting and loading.
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Have a good command of English in order to understand and follow instructions and health and safety rules.
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Have basic literacy and numeracy skills to record quantities and types of food donated.
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Able to work in a manner that respects Health and Safety standards.
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Be happy to complete tasks independently according to instruction.
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Be positive, friendly and enthusiastic about tackling food waste and food poverty.
Must be reliable and able to commit to an agreed session/day.
We are located in our brand new depot at Maynard House, New Smithfield Market, Openshaw, Manchester M11 2WJ.
The client requests no contact from agencies or media sales.