Customer Service Volunteer Volunteer Roles in Cumbria
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Volunteer Mystery Shopper – can you help?
The Hospice Lottery Partnership runs a weekly lottery in support of local charities such as: Florence Nightingale Hospice Charity in Aylesbury, Michael Sobell Hospice Charity in Northwood, Rennie Grove Hospice Care in Buckinghamshire and West Hertfordshire, South Bucks Hospice in High Wycombe, and The Hospice of St Francis in Berkhamsted.
Mystery shopping is a form of market research work, that requires an individual to play the role of a genuine customer and report their experience back to us.
We are looking for someone with a good level of literacy and a great memory that could spare a few hours a week visiting our Fundraisers at local retail stores and medical centres to provide feedback on a Fundraisers performance and the overall perception of the experience. In essence, how you would rate the service you received during your experience?
“I volunteer with The Hospice Lottery; I always have a few hours spare each week and it’s lovely to feel that I am helping such a worthy cause.” Diana Hewitt, Office Volunteer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Sustainable fashion is hard. For customers it is often much easier to throw away their clothes or swap them for cheap alternatives than to repair, resell, or recycle them. Further, the current fashion industry lives on constantly changing trends, exacerbated by cheap production and social media. Overconsumption, overproduction, and lack of convenient access to circular alternatives generates more than 90 million tons of textile waste every year - something we believe is fully avoidable.
CiRCEE aims to make circular fashion easy. We believe that all the necessary solutions already exist, but they are scattered across different companies and locations. On our platform, we want to combine all the elements of the circular fashion economy - sustainable retail, repair, resale, recycling, and, importantly, re-education. By bringing these services to the customer all-in-one, circularity becomes more convenient, less time-consuming, and overall more appealing for people to act according to.
GRAPHIC DESIGN
- We are currently rebranding the company and need some help with developing a logo and visuals (general brand identity). Next to building our platform, we want to release a small collection of clothing with creative designs that link to our mission.
- Volunteer 4-6 hours per week remotely.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to increase your admin or customer service skills? Then we have the perfect volunteering opportunity for you...
We are are looking for enthusiastic volunteers who want to support our members and join our friendly team of staff and volunteers. In this role, you will be assisting with the incoming calls coming into the National Helpline. Our members get in touch for a whole host of reasons - no day is the same! Some knowledge or experience of sight and or hearing loss would be an advantage in this particular role and confidence in speaking with people of all ages and backgrounds over the phone.
Duties would be varied ranging from dealing with basic incoming contact and referring any complex issues to our Membership Services team, updating our information library or carrying out research to support our work helping those with sight and hearing loss. You’ll receive full one to one training and gain a range of new skills and the confidence to use them. Although this is a remote role, there will always be a member of the team available to support you in your role.
We are looking for volunteers who would be available to support us in a slot between 10.00am – 12.00pm Mondays and Tuesdays.
Volunteering is a great way of improving you own skills and supporting others - why not join the team and make a difference to real people's lives......
Using Anonymous Recruitment
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're looking for a creative social media volunteer to build our audience across social media, keep all platforms up to date with original content and promote our initiatives with on brand messages on a weekly basis.
The Mental Health Community are a registered charity created out of a passion to improve mental health services and the belief that community is crucial to delivering the means for sustainable recovery for everyone with mental ill-health.
Key Tasks and Responsibilities:
-Ensuring all social media is up to date and has original content on it.
-Maintaining the baseline number of posts through scheduling.
-Supporting the team to be interactive to what is going on in social media and responding in real time when possible
-Keeping up-to-date with the team, staying in regular contact through email/whatsapp/phone and meetings.
-Create varied and original content using the marketing strategy as a guide
-Working with others in the team to grow our networks.
-Analysing the effects of social media and creating a quarterly report on what has worked well and what has not.
-Being creative and developing new ways of communicating with customers/supporters.
-General promotion of our ethos and advocacy of the issues throughout the duration of the role.
Salary: Voluntary position.
Location: Working from home, remotely
Hours: Approximately 3 hours per week fully flexible, however a baseline of posts must be delivered each week.
Skills/attributes/knowledge/experience
Essential:
Some experience in using Instagram and LinkedIn to support cause/charity/events.
Committed to providing the minimum output of posts as agreed with the team.
Creative and imaginative thinking.
Interested in our causes and ethos around mental health
Lived experience of mental ill health
Proven written communication skills
Proven IT skills and an internet connection
Competent with social media and digital communication tools.
Confident to work on own initiative with minimum supervision but knowing when to consult with and inform others
Organised, able to set and meet own targets and goals
Ability to work to fixed timelines
Desirable:
Experience of coordinating others to contribute to projects.
Experience of working in the third sector.
Verbal communication skills.
Equal Opportunities
The Mental Health Community (registered charity number 1184442) are committed to achieving an inclusive environment which provides equality of opportunity and freedom from unlawful discrimination for everyone who works within and accesses our organisation and services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IT Assistant
Role Description
Who We are
Kobu Smart Ltd was found it by covid period, focus on Computer Repair Services in a friendly way and the commodity from your house or business local. Now we can mention it as an IT-managed services provider. We compromised of professional IT specialists responsible for providing guidance and sharing relevant information with personal or business persons.
At KOBU SMART, we always look for improvements in all aspects of the business environment, or perhaps any particular Home User needs to improve the network at home.
We are a small and fresh team that has been working in the IT industry for years. In 2020, we decided to launch our business idea and share our knowledge and experience with those customers who need help understanding the meaning of Information Technology nowadays.
Our mission is to globally assist business to be more efficient in a daily basis in business operation, such as communication, finance, relationship between colleagues and employers and ways of communication.
What you’ll be doing
To ensure that their company’s computer network is running smoothly and efficiently, IT assistants perform an array of tasks. We analysed several online job postings to identify these core duties and responsibilities.
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Installing and configuring equipment belong to KOBU SMART.
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Setting Up Peripherals or any kind of configuration KOBU SMART has to be maintained
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Maintaining and repairing, even if a computer network and all its peripherals are set up flawlessly, issues will still arise on a week-to-week basis.
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Helping customers/employees/volunteers in our Help-desk page. Assisting as 1st/2nd Line Support.
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Manage of Remote Desktop to assist customers.
What skills and experience you’ll bring us
We’re all about learning and development here at Kobu Smart, so we don’t expect you to know everything to apply to us! Whether you’re an undergraduate looking to gain real world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.
Be aware, this job is unpaid, but has annual compensations for the great job performance maintenance for the company, or promotional to another internal jobs in the organization. We aim to pay £100 per annual as minimum if you release a good performance activities in the company.
Please, share your availability dates and times to have an Interview Online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are working to make education accessible to everyone. Eyeniversum will have a UK version of Project Gutenberg (so finally also UK has a place where to find all Public Domain material that is 100% Public Domain, not just in US and then needs still research for UK people), Eyeniversum should also make Education more affordable/accessible by having online courses (maybe also in Partnership with UK Universities) or teachers lessons (so in general also by creating job opportunities, Eyeniversum will also have a Freelancer department (so Freelancers in UK have more opportunities to offer their services)…and much MORE, on TOP of all this, for each Product or Service bought on the Platform, the buyer will automatically also pay 1£ (at least) each purchase for a good action, for example as for now, for each priced eBook or online Course a Tree will be planted…we also plan to put for other good deeds for example for food for people in need or other similar issues.
MARKETER
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We are looking for multiple volunteers that have experience in SEO who can carry out the following assigned tasks:
- Able to help with managing our social media platforms such as FaceBook, Twitter, Youtube, Linkedin etc. by posting updates and responding to comments and messages
- Support us with email marketing, social media, content creation, and Google Ads.
- Communicate with clients, customers and external agencies.
- Help with website analytics to ascertain the relative effectiveness of ongoing campaigns and understand the way users interact with the site
- Help with ideas for marketing programmes designed to enhance and grow the company’s brand -
Volunteer 4-6 hours per week remotely for 3-5 months
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What is the purpose of this role?
Panellists will inform and influence the support we offer to older people and help us deliver services that older people need and value.
What impact does this role have?
Our Panellists will help us to shape our services and our strategy. They will support us to make sure that people know about our charity, that our services have a positive impact on the lives of older people, and that we are a valued, local resource for older people to rely on.
What are the responsibilities of the role?
• To support our charity and its aims and to act as an ambassador for our services and projects and the wider Age UK network.
• To ensure our charity is aware of emerging needs and issues related to older people in the City and County that could influence future planning.
• To represent the wider community of older people and their interests – including topics such as social, health, wealth, and longer-term needs.
• To develop an understanding of customer service within the charity and how it can be improved for older people.
• To maintain a positive commitment to, and active promotion of, Age UK Notts’ Equality, Diversity, and Inclusion policy.
What are we looking for?
• Integrity
• A commitment to the charity
• A willingness to devote the necessary time and effort
• Good, independent judgement
• A willingness to speak their mind
• An ability to work effectively as a member of a team
What is the time commitment?
• The charity holds four meetings per year (Including the AGM), with each meeting lasting around 2 hours.There will be a mix of in-person and online meetings.
• In addition, Panellists need to set aside a minimum of 1 hours reading time before each meeting.
• Depending upon agreed actions, Panellists may be asked to dedicate some time to activities within the community, or for the charity outside of the meetings.
• Should exceptional circumstances arise, there may be a need for additional meetings, but this will be a rare occurrence.
• A chair and vice-chair will be elected by the members every 3 years and holders may serve a maximum of 6 years in total in either role.
What training will you be given?
You will be given a basic induction to the Charity and some basic compliance training to allow you to undertake your role.
What can you gain from this opportunity?
This is an opportunity to influence the largest, local charity providing support for older people. It’s a chance to bring your views, experience and knowledge to the table as well as building new relationships and meeting new challenges.
Please note the following key information
• You must be at least 18 years old
• You must agree to be properly appointed by our robust volunteer recruitment process (including references and DBS check).
• The role of a OPAP Panellist is voluntary and is not accompanied by any financial remuneration, although expenses for travel may be claimed
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're starting a circular fashion revolution. Loom connects you with designers to upcycle your clothes. Using AI and machine learning, we're making upcycling easy, fun and accessible. In the UK it’s estimated we only wear 1/4 of our wardrobes. That’s 1.6 billion unworn items of clothing in the UK alone, mainly due to bad design, bad fit and poor quality. This is leading to a global crisis. By 2050, 150 million tonnes of clothes will be in landfill. In fact, the problem is so huge you can already see a textile landfill in Chile from space.
There’s no need for those clothes to be thrown away. There are tens of thousands of designers and seamstresses in the UK who can help repair, alter or redesign your clothes - saving them from landfill and giving them a whole new lease of life. But currently ordering custom made or upcycling your clothes is expensive and inaccessible. Would you even know where to start? Imagine if you could create your own tailor made wardrobe at the touch of a button. Introducing Loom. Loom connects you with designers to create bespoke or upcycled clothing. Tell us about an item you no longer wear, and we’ll give you ideas on how we could transform it. Or already have a vision of what you want to create? Tell us & our designers will bring your vision to life. Our technology uses AI and machine learning to match-make your projects with the right designers based on style, location and design. And our technology not only supports you but also our incredible community of designers. Loom is an all-in-one software solution to not only help our designers find more work, but also manage orders, payments & customer service, to help grow their businesses sustainably.
WEB DEVELOPER
- We are looking for a Web Developer who is proficient in using Bubble.io to update design of the website, fix bugs and improve UX.
- Volunteer 4-6 hours per week for 3-5 months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're starting a circular fashion revolution. Loom connects you with designers to upcycle your clothes. Using AI and machine learning, we're making upcycling easy, fun and accessible. In the UK it’s estimated we only wear 1/4 of our wardrobes. That’s 1.6 billion unworn items of clothing in the UK alone, mainly due to bad design, bad fit and poor quality. This is leading to a global crisis. By 2050, 150 million tonnes of clothes will be in landfill. In fact, the problem is so huge you can already see a textile landfill in Chile from space.
There’s no need for those clothes to be thrown away. There are tens of thousands of designers and seamstresses in the UK who can help repair, alter or redesign your clothes - saving them from landfill and giving them a whole new lease of life. But currently ordering custom made or upcycling your clothes is expensive and inaccessible. Would you even know where to start? Imagine if you could create your own tailor made wardrobe at the touch of a button. Introducing Loom. Loom connects you with designers to create bespoke or upcycled clothing. Tell us about an item you no longer wear, and we’ll give you ideas on how we could transform it. Or already have a vision of what you want to create? Tell us & our designers will bring your vision to life. Our technology uses AI and machine learning to match-make your projects with the right designers based on style, location and design. And our technology not only supports you but also our incredible community of designers. Loom is an all-in-one software solution to not only help our designers find more work, but also manage orders, payments & customer service, to help grow their businesses sustainably.
INFLUENCER PARTNERSHIP MANAGER
- Reach out and foster relationships with micro-influencers, partner with influencers on collaborations and campaigns monitor end-to-end progress of campaigns and support with influencer strategy and ideation of collaborations.
- Volunteer 4-6 hours per week remotely for 3-5 months.
The client requests no contact from agencies or media sales.
We are looking for dedicated, energetic and engaged people for the RE Museum’s first independent Board of Trustees.
We have vacancies for up to six Trustees who will join us at a truly groundbreaking time, as we transition into a Charity Incorporated Organisation.
We are building a Board of Trustees with a diversity of backgrounds, skills and experience; ensuring that we are best place to realise our ambitions, improve our public offer, our care for the heritage of the Corps of Royal Engineers and ultimately the positive impact we have on the lives of our growing audiences.
Further information is available to download in the Trustee Recruitment Pack. We hope that you are keen to apply for the role and thank you for your interest.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Posting: Marketing Assistant Volunteer (SEO Focus)
Company: Kobu Smart
Location: Flexible (Remote)
Who We are
Kobu Smart Ltd was found it by Covid period, focus on Computer Repair Services in a friendly way and the commodity from your house or business local. Now we can mention it as an IT-managed services provider. We compromised of professional IT specialists responsible for providing guidance and sharing relevant information with personal or business persons.
At KOBU SMART, we always look for improvements in all aspects of the business environment, or perhaps any particular Home User needs to improve the network at home.
We are a small and fresh team that has been working in the IT industry for years. In 2020, we decided to launch our business idea and share our knowledge and experience with those customers who need help understanding the meaning of Information Technology nowadays.
Our mission to this particular role
Kobu Smart, a dynamic and rapidly growing technology company, is seeking a proactive and talented Marketing Assistant with a strong focus on SEO strategies. As we continue to expand our reach and innovate within the industry, we are looking for an individual who can contribute creative ideas and execute effective SEO tactics to enhance our online presence and drive traffic to our platforms.
What you’ll be doing
Responsibilities:
- Collaborate with the marketing team to develop and implement comprehensive SEO strategies to increase organic traffic and improve search engine rankings.
- Conduct keyword research to identify high-value target keywords and optimize website content accordingly.
- Perform on-page and off-page SEO optimization, including meta tags, URL structures, internal linking, and backlink acquisition.
- Monitor and analyze website performance using tools such as Google Analytics and Google Search Console, and provide regular reports and insights to the team.
- Stay updated on industry trends and algorithm changes to adjust strategies accordingly and maintain competitive advantage.
- Assist in the creation of compelling content optimized for SEO, including blog posts, articles, and landing pages.
- Collaborate with cross-functional teams, including content creators, designers, and developers, to ensure SEO best practices are implemented throughout all digital assets.
- Support marketing campaigns with SEO insights and recommendations to maximize their effectiveness.
- Provide support for other marketing initiatives and projects as needed.
Qualifications:
- Bachelor's degree in Marketing, Communications, or related field.
- Proven experience in SEO strategy development and implementation, preferably in a technology or SaaS company.
- Strong understanding of search engine algorithms and ranking factors.
- Proficiency with SEO tools such as SEMrush, Moz, Ahrefs, or similar.
- Excellent analytical skills and ability to interpret data to drive informed decisions.
- Creative thinking and problem-solving skills, with a proactive approach to identifying opportunities for improvement.
- Effective communication skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with content management systems (CMS) such as WordPress or Drupal is a plus.
- Passion for technology and innovation.
What skills and experience you’ll bring us
We’re all about learning and development here at Kobu Smart, so we don’t expect you to know everything to apply to us! Whether you’re an undergraduate looking to gain real world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.
Things to be considered
This is a remote position with flexible working hours. If you are passionate about SEO and ready to take on a challenging and rewarding role in a dynamic environment, we want to hear from you.
Kobu Smart is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.
Be aware, this job is unpaid, but has annual compensations for the great job performance maintenance for the company, or promotional to another internal jobs in the organization. We aim to pay £100 per annual as minimum if you release a good performance activities in the company.
Misc.
Reports to: Marketing Executive & Business Development Manager
Reporting to you: n/a
Hours per Week: 10hrs/week
Job Type: Volunteer
Salary: From £100.00 per year
Expected hours: 10 – 15 per week
Benefits:
- Work from home
Schedule:
- Flexitime
Supplemental pay types:
- Performance bonus
Education:
- A-Level or equivalent (required)
Experience:
- B2B marketing: 1 year (required)
- SEO tools: 1 year (required)
Work Location: Remote
The client requests no contact from agencies or media sales.