Customer service volunteer volunteer roles in east london, greater london

Ref: V254 | Service Group Supporter | West Kent

We’re looking for one or two service group supporters over the age of 18 years old, based at Beefeater, Hilden Manor, Hildenborough, TN10 3AN. 

You’ll be volunteering, fortnightly, on a Friday between 10:00am and 11:30am.

As a stroke group supporter you will be part of a team assisting in the running of one (or more) of these service groups and in doing so you help make a real difference to the lives of stroke survivors.

The volunteers will:

· Support people to take part in activities organised for the group.

· Assist our staff in arranging activities for the group, providing information and researching local activity options.

· Meet and greet group members and support our staff in setting-up and clearing away venues for group meetings.

· Help with other tasks to help the group run smoothly such as risk assessments and gathering feedback from people who attend.

· You might also assist stroke survivors in developing their communication skills in small groups. You would be willing to learn and use the technique, called ‘supported conversation’, that is used to support people with communication difficulties.

A Disclosure and Barring Service (DBS) check is required for this role.

Interested in this role?

Find out more by clicking the link below to take you through to our Stroke Association website. Here you can find our Service Group Supporter Role Description and contact details for the Volunteer Manager.

About Us

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.

Ref: V257 | Support Group Volunteer | Kent

We’re looking for one Support Group Volunteer over the age of 18 years old, based at Montgomery Court, Choir Close, Rochester, Kent, ME3 8FP.

You’ll be volunteering every Wednesday between 10:30am and 12:30pm.

As a support group volunteer, you will help with the running of the group.  The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A DBS check is required for this role.

Interested in this role?

Find out more by downloading the role description on our Stroke Association website.

If you are interested in this role, please register your interest by completing the web form found at the bottom of the volunteer advert on our Stroke Association website.

About Us

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help  them improve their wellbeing. 

Why do we need you? 

Advocacy volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or  by email), assess what support clients need and help them access the right service for them.  This might be with us, a partner or another external service. 

Our admin team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our admin team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the  services we offer. Given the demand that we face, volunteers help us do that. 
 

What activities will you be involved in?  

As an Advocacy Volunteer, you will work alongside staff and fellow volunteers to provide practical support, advocacy, and guidance to individuals accessing our services. Your role is essential in helping service users navigate various systems, simple applications, access key entitlements, and receive the support they need to improve their circumstances.Your key responsibilities will include:

• Client Support:

  • Assist clients in completing applications for:

    • Free bus transportation

    • Oyster cards (60+ and 65+)

    • National Insurance Number (NIN)

    • Nursery, school, and college admissions/registrations
       

• Signposting and Referrals:

  • Ensure service users who cannot access our services are signposted or referred to appropriate external organizations.
     

• Information and Guidance:

  • Help clients and referrers understand the services we offer and how to access them effectively.

• Administrative Support:

  • Undertake various administrative tasks as identified by the team.

• Expanded Duties (as experience grows):

  • Assist with additional basic applications not listed above.

  • Support clients with simple letter writing and documentation.

  • Take on other relevant duties as needed.  

Location & Schedule:

• This role is based in our Deptford office, specifically during Thursday drop-in sessions.

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in  south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has  been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants • Have regular support and supervision from the Business and Operations Officer • Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the  opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communication skills

• Proactive and able to use own initiative 

• Organised and methodical in their work 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum  and/or immigration system to apply. If you need additional support to apply or volunteer,  please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months. 

How can you apply? 

If you are interested in this role, we would love to hear from you. Please apply via CharityJobs. 

Volunteers will be required to provide two referees and undergo a basic DBS check.

This is an unpaid volunteer role.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our office/Migrant Hub and speak to them about their needs • Help clients and referrers understand the services we offer and how to access them • Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers can be based at our office (in Deptford Monday-Friday), or our Migrant Hub drop-in service (in Woolwich on Tuesdays), or both! Just let us know in your application form what interests you. 

You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision from the Business and Operations Officer

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri)  for at least six months. 

We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by: 

• Promoting Independence - ensuring more older people can stay independent for longer 

• Providing Connection - enabling friendship and social connection for olderPeople 

The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. 

Clients will enter the strand that is most appropriate to their needs.

• Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.

• Strands B: We will offer ongoing support either face-to- face of up to 1hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to theprogramme. 

Purpose of Role 

• Arrange and carry out assessment for new service users within the befriending service using the Guided Conversation approach, in order to gather appropriate information about the older person, their needs, and what a befriender will be expected (and not expected) to do. 

• Ensure that the person wants a befriender, has given consent, confidentiality has been discussed, and the person is able and willing to join the service. 

• Ensure that volunteers and service users are well-matched and that the service runs safely, effectively, and in line with organisational standards. 

Key Tasks 

• Carry out a needs assessment for new service users referred to the befriending service. It could be a telephone-based discussion or review of a referral form or a home visit. 

• Gather key information such as visit preferences, activity interests, potential risks, and any unmet needs. 

• Complete assessment forms and input information into the online database 

• Refer service users to other services where appropriate 

• Match service users with suitable volunteer befrienders 

• Introduce befriender and service user, and carry out a 6-week review with both parties 

• Maintain accurate records and liaise with staff throughout the process 

Skills and attributes Required 

• Good communication skills with a friendly approachable manner. 

• Confident using IT 

• Empathy and understanding of older people. 

• Understanding loneliness and social isolation. 

• Consistency and reliability.

• Understanding of Confidentiality. 

• Understanding of and empathy with the needs of older people. 

• Patience and Sensitivity. 

• Confidence to deal with emergencies. 

• Record keeping.

• Ideal for students studying Health & Social Care, though open to all. 

Support Provided 

• You will be inducted in cohorts with other volunteers. 

• Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more. 

• Ongoing support including regular supervision by the Volunteer Manager. 

• Goup supervision with other volunteers. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other. 

• Reimbursement of agreed expenses.

• Access to an AGE UK Discount portal provided by Aon.  

• Monthly volunteer newsletter. 

• We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers! 

• Access to in-house training opportunities 

• You will receive supervision and support throughout your course placement from your named supervisor 

Benefits 

• Make a Real Difference: Have a direct impact on the lives of Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose. 

• Emotional Rewards 

• Intergenerational Connections 

• Learning and Skill Development 

• Enhancing Career Prospects 

• Building Empathy and Compassion 

• Giving Back to the Community 

• Social and celebration events 

• Placement Support: Ideal for Health & Social Care students—gain placement hours with supervision and guidance from a named supervisor 

• Insight into Care Needs. 

Commitment 

• We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.

• Weekly commitment 2 to 3 hours.

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and/or alongside staff.
• Gain skills and experience - you will receive training on how to provide practical and emotional support.
• Join our community - you will be part of a large community of over 1,500 volunteers and staff.
• Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

 Volunteering with Victim Support in West Midlands

As a Volunteer your role will include:

• Contacting services users to conduct a needs assessment, identifying service user needs and services to be delivered
• Deliver the appropriate services consisting of emotional and practical support
• Signpost to other organisations where needed, and complete onward referrals where consent has been obtained from the victim. 
• Advocate for service users with other organisations where appropriate e.g. with the police, housing associations etc.

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:

• Be 18 years of age or over.
• Be able to volunteer for at least 3 hours per week, for at least 12 months.
• Undertake training over a 10-week period – this includes five virtual training days as well as completing a workbook and online learning modules.
• Undertake an enhanced DBS check & be part of the DBS update service.
• Be able to provide two satisfactory references.

Have an active email address that you are comfortable using in order to engage with VS communications. 

Expenses

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
• We are happy to make reasonable adjustments to support you through the application process.

Want to find out more?

• If you have any questions or would like to find out more about this role, please contact the Volunteer Manager Steven Postans (details can be found on the Victim Support volunteering opportunities webiste)

Download the role description for more details

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Asking people you know who might be willing to have a collection box in their business

· Approaching local businesses to display the boxes and collect loose change from their customers

· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year

· Collecting the boxes in your area as and when required and taking to your YBTC contact

We are looking for people who are:

· Have a warm, friendly and confident outlook

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Are creative and imaginative – spotting opportunities to boost your distribution

· Are well organised and enjoy meeting new people

· Reliable and able to commit to agreed requirements

We can offer you:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are Integrity, Compassion, Community, & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and

research.

Why we want you

People consistently tell us that meeting others living with Parkinson's is the most important support they want locally. Volunteers run Parkinson's Cafes to provide an informal way of doing just that for a couple of hours each week.

As a Cafe Volunteer, you'll support the Cafe Coordinator to help the monthly cafe run smoothly.

What you will be doing

• Meet and greet attendees, keeping an up to date list of names
• With other volunteers, think of creative ways to add interest and value to the café sessions, such as arranging visits from relevant local health professionals
• Arrive early, helping to get the venue ready, and packing down as needed once people have left
• Help to serve refreshments, or show attendees where they can purchase theirs

The skills you need

• Warm and friendly; you'll be a good communicator, open to working and interacting with a range of people
• Patient and empathetic, in order to deal with sensitive issues and topics
• Motivated and reliable in order to ensure the coffee sessions run smoothly

What's in it for you

• You'll meet new people, forging friendships and connections in your area
• You'll be supporting your community, knowing that thanks to you people affected by Parkinson's have vital support
• We'll support you to learn more about Parkinson's, and you'll be able to develop your organisational and communication skills

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats